Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Scammer: Manuel Rubindecelis - alldaytechsupport.com - superiordigitalsupport.com
by Rudolf Faix Thursday, March 2, 2017 3:33 AM

A partner in crime to the Tech Support Scammer Peter Bragansa is Manuel Rubindecelis. While the Better Business Bureau (BBB) provides Peter Bragansa and Yenda Liboon as manager and responsible contact of the company All Fix Tech, is Manuel Rubindecelis the owner of the domain allfixtech.com. The BBB also confirms that the domain allfixtech.com belongs to the company All Fix Tech. It seems that the tech support scammer Manuel Rubindecelis does not know where he is living. For the domain registration for the domains alldaytechsupport.com, allfixtech.com and superiordigitalsupport.com he used the address 100 West Street D-7, Rocky Hill, 06067, CT, US.

At the LinkedIn profile of Manuel Rubindecelis is also provided Rocky Hill Connecticut as his address.

Manuel Rubindecelis provides at his Facebook profile Hartford, CT as his place of living. The place is around 10 miles from Rocky Hill away.

On his old website of allfixtech.com he provided as contact address All Fix Tech, 100 West Street, Rocky Hill Ct 06067-3558, phone 1-877-812-5249

On his website superiortechsupport.com he had provided SUPERIOR DIGITAL SUPPORT, 2123 West 7th Street, Brooklyn NY 11223, phone (347) 450-7084 as contact address.

At the website alldaytechsupport.com he provides as address “Expertway” S.R.L., MD-2069, str. Calarasi, 79, mun. Chisinau, Republica Moldova, phone (888) 294-6796 and shows in the map the position of Hartford, Connecticut.

On November 12, 2016 got at the above site the address 113 Shadow Lane A-2, West Hartford, CT 06110 provided.

Visiting the website alldaytechsupport.com from the scammer Manuel Rubindecelis is not really recommended and should not get done without any protection of your own device. At my laptop has been coming up the warning from Adguard first:

Web Of Trust brought up a similar message (shown at the right). All my script blockers have been working successful, so I did not had any problems.

From the websites of a Tech Support Scammer you cannot expect something other as infections done by viruses and scripts. The domain alldaytechsupport.com is listed at the Malwarebytes blacklist and hphosts blacklist. Also contains malware viruses. The site is even at the Tech Support Scam Wiki listed:

Also known as Yoda Care or Online Technical Internet Provider S.R.L.. Appears on The Malwarebytes Tech Support Scam company Blacklist confirmed to be a scam. They Answer the phone with "Thank you for calling technical support" Spoken with an Indian accent. Some sites also appear on hphosts and also show up on virus total for positive virus activity.

At PissedConsumer get found a posting from October 14, 2014, which describes their scam methods:

All Day Tech Support scam when downloading Microsoft Office

I purchased a new laptop and Microsoft Office from a retailer.After starting the new computer and connecting to the internet, I tried to download Microsoft Office from their website.

After I entered the license key, a message appeared on my screen that the key was not activated and that I needed to call 877 847 0222 to activate the product. The person that answered used the Microsoft name multiple times and said there was a "network infection" preventing the sotware from downloading. He said I could go to a service shop and waite 5 days, or his tech could fix it imediately. Unforunately, I fell for a high pressure sales pitch, and agreed to a 1 year "support contract".

After paying about $250 with a credit card, they were able to "fix" the problem. Apparently the Micorsoft site or the network was hacked by them - there the no way this shoud have happened.

Apparently this company normally cold calls with "information" that your computer has been hacked and needs repair.

They use a similar high pressure sell for a service contract to fix nothing.They have now found a way to make the "mark" call them.

Another user confirmed the scam on January 19, 2015 by a comment:

#933263 Fort Lauderdale, Florida, United States

agreed - this number is a scam, I also gave them computer access but cut them off as soon as they started talking about all the infections I had and that my network was infected and they needed me to pay them for a level 4 technician to clean my computer.

At AIHIT gets found an advertisement using the already well-known phone number (347) 450-7084:

SUPERIOR DIGITAL SUPPORT

Updated 85 days ago

ID: 24580749/30
2123 West 7th Street Brooklyn NY 11223
www.superiordigitalsupport.com
in..@superiordigitalsupport.com
(347) 450-7084

Superior Tech Support is dedicated to customer satisfaction and we focus on quality, not just of the end solution, but also of the overall customer experience, with multiple teams with different skills sets and styles for every customers ™ needs... The services we provide are done remotely over the internet, by phone, email and live chat. Once the technicians are familiar with what issue you are facing, they will start diagnosing the problem. This method of working gives the customer control over the problem in real time because the connection for the remote server is being controlled by the customer, and they can respond to and advise technicians in real-time. Plus, a lot of learning can also take place in this process, as customers will see how to fix and avoid problems in the first place... Computers and other digital devices have become must-have items in our daily lives. Why take a chance by doing things yourself which may mean you will lose time and miss out on important things..

Primary location: Brooklyn 11223 United States

Domain registration data of alldaytechsupport.com:

Domain Name: ALLDAYTECHSUPPORT.COM
Domain ID: 1684462461_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.domain.com
Registrar URL: www.domain.com
Updated Date: 2016-10-31T16:11:08Z
Creation Date: 2011-10-28T06:19:35Z
Registrar Registration Expiration Date: 2017-10-28T06:19:35Z
Registrar: Domain.com, LLC
Registrar IANA ID: 886
Registrar Abuse Contact Email: compliance@domain-inc.net
Registrar Abuse Contact Phone: +1.6027165396
Reseller: Dotster.com
Domain Status: ok https://icann.org/epp#ok
Registry Registrant ID:
Registrant Name: Manuel Rubindecelis
Registrant Organization: All Day Tech Support
Registrant Street: 100 West Street
Registrant City: Rocky Hill
Registrant State/Province: CT
Registrant Postal Code: 06109
Registrant Country: US
Registrant Phone: +1.64658303
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: info@alldaytechsupport.com
Registry Admin ID:
Admin Name: Manuel Rubindecelis
Admin Organization: All Day Tech Support
Admin Street: 100 West Street
Admin City: Rocky Hill
Admin State/Province: CT
Admin Postal Code: 06109
Admin Country: US
Admin Phone: +1.64658303
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: info@alldaytechsupport.com
Registry Tech ID:
Tech Name: Manuel Rubindecelis
Tech Organization: All Day Tech Support
Tech Street: 100 West Street
Tech City: Rocky Hill
Tech State/Province: CT
Tech Postal Code: 06109
Tech Country: US
Tech Phone: +1.64658303
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: info@alldaytechsupport.com
Name Server: NS77.DOMAINCONTROL.COM
Name Server: NS78.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2016-10-31T16:11:08Z <<<

Domain registration data from allfixtech.com:

Domain Name: ALLFIXTECH.COM
Registry Domain ID: 1885270321_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2016-09-10T18:46:25Z
Creation Date: 2014-11-14T16:00:06Z
Registrar Registration Expiration Date: 2017-11-14T16:00:06Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Manuel Rubindecelis
Registrant Organization:
Registrant Street: 100 West Street
Registrant Street: D-7
Registrant City: Rocky Hill
Registrant State/Province: Connecticut
Registrant Postal Code: 06067
Registrant Country: US
Registrant Phone: +1.6465830338
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: info@allfixtech.com
Registry Admin ID: Not Available From Registry
Admin Name: Manuel Rubindecelis
Admin Organization:
Admin Street: 100 West Street
Admin Street: D-7
Admin City: Rocky Hill
Admin State/Province: Connecticut
Admin Postal Code: 06067
Admin Country: US
Admin Phone: +1.6465830338
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: info@allfixtech.com
Registry Tech ID: Not Available From Registry
Tech Name: Manuel Rubindecelis
Tech Organization:
Tech Street: 100 West Street
Tech Street: D-7
Tech City: Rocky Hill
Tech State/Province: Connecticut
Tech Postal Code: 06067
Tech Country: US
Tech Phone: +1.6465830338
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: info@allfixtech.com
Name Server: NS31.DOMAINCONTROL.COM
Name Server: NS32.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2017-02-24T08:00:00Z <<<

Domain registration data of superiordigitalsupport.com:

Domain Name: SUPERIORDIGITALSUPPORT.COM
Registry Domain ID: 1874271856_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2016-09-05T13:32:45Z
Creation Date: 2014-09-04T23:25:13Z
Registrar Registration Expiration Date: 2017-09-04T23:25:13Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Manuel Rubindecelis
Registrant Organization: Superior Tech Support
Registrant Street: 100 West Street,
Registrant Street: D-7
Registrant City: Rocky Hill
Registrant State/Province: Connecticut
Registrant Postal Code: 06067
Registrant Country: US
Registrant Phone: +1.6465830338
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: info@superiordigitalsupport.com
Registry Admin ID: Not Available From Registry
Admin Name: Manuel Rubindecelis
Admin Organization: Superior Tech Support
Admin Street: 100 West Street,
Admin Street: D-7
Admin City: Rocky Hill
Admin State/Province: Connecticut
Admin Postal Code: 06067
Admin Country: US
Admin Phone: +1.6465830338
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: info@superiordigitalsupport.com
Registry Tech ID: Not Available From Registry
Tech Name: Manuel Rubindecelis
Tech Organization: Superior Tech Support
Tech Street: 100 West Street,
Tech Street: D-7
Tech City: Rocky Hill
Tech State/Province: Connecticut
Tech Postal Code: 06067
Tech Country: US
Tech Phone: +1.6465830338
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: info@superiordigitalsupport.com
Name Server: NS77.DOMAINCONTROL.COM
Name Server: NS78.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2017-02-24T08:00:00Z <<<

 

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I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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