Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Scammer WeyBee Solutions - venturasoftwares.com - Sangini Mishra - likes to get rich quick
by Rudolf Faix Friday, October 16, 2015 6:12 AM

Ventura Softwares logoScammers like WeyBee Solutions - Sangini Mishra from venturasoftwares.com can get easily identified by reading their offers. Such scammers don't have any education and no idea from outsourcing work. As they are even too lazy to learn this scammers are offering campaigns which are not possible by the data protection law in the traditional outsourcing countries.

You can also be sure that not one outsourcing client is searching for a broker or consultant abroad. In such a case the outsourcing client could search for center which is doing his work directly and save the payment for the broker or consultant. An outsourcing client is searching for a broker or consultant in his area for the reason that if something is running wrong to have someone to complain directly.

The email from Sangini Mishra - you'll find my comments after each offer:

From: sangini mishra [mailto:sanginimishra259@gmail.com]
Sent: Wednesday, October 14, 2015 1:49 PM
Subject: BPO PROJECTS

 

HI ,

Greetings from VS,

We are international BPO Provider.

Our Company and Projects details are as below.

 

Ventura software’s is a fast growing Business Process Outsourcing (BPO) and a Data Center Solutions Company based at Gujarat, India. We provide cost effective and value added Data Center solutions to our clients. We leverage on our experience and expertise to offer unmatched BPO and Data Center services. Our solutions are customized to reduce cost, increase productivity and quality.

you can visit our website www.venturasoftwares.com

 

Project Details:-

 

1) HR PAY ROLL

This project is an online project .

you have to fill the entries on the client software.

There are 31 fields in a one form.

We will provide you minimum 180 forms and maximum 200 forms per day per seat.

Payout is Rs 1 per field i.e. Rs 31 per form.

Rework will also provide, if you will get low accuracy.

 

Monthly Earnings with full accuracy is Rs. 139500/- with maximum forms (4500*31) per seat.

This Projects work is available for Monday to Friday (5 days a week). Saturday is available for rechecking the work.

Advance charges is  Rs22000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance  charges  will be refundable at the end of agreement

Payout is based on following accuracy parameter.

95.01%-100.00%                   :   100% PAYMENT

90.01%-95.00%                     :    80%  PAYMENT

85.01%-90.00%                     :    60%  PAYMENT

80.01%-85.00%                     :    40%  PAYMENT

75.01%-80.00%                     :    20%  PAYMENT

61.01%-75.00%                     :    1 TIME REWORK FOR FIRST MONTH

< 60.01%                                :    NO REWORK

Payroll form filling example screenshot

The facts:

  • Payroll calculation gets done monthly
  • The data for the payroll calculation are getting stored in a database
  • Each database has an import and export function
  • Payroll data are protected by law in the traditional outsourcing countries

If you are using your brain then you'll get it that the above campaign is nothing else than scam for the following reasons:

  • Not one company makes the payroll calculation manually

  • Each payroll calculation program stores the data in a database and each database has an import/export function. So why someone needs to enter data manually if he has the possibility to do it fast and with 100% accuracy?

  • A company, which has a staff count of more than 4000 (200 forms per agent per day * 20 days per month) has the necessary reporting software to get the results with 100% accuracy and by pressing only one button. They don't need some manually with failures entered data!!!

  • If you take a look at the accuracy table then you already get it that they have the data available to verify the entered data. So why they shall pay you for something they don't need?

  • Why a company shall take the risk getting fined by outsourcing such a kind of data processing?

 

2) FISCAL

This project is an offline project , you have to fill the entries on the client software.  There are 28 fields in a one form.

We will provide you 6000 forms for 25 days per seat.

Payout is Rs 22 per form.

Monthly earning with full accuracy is 1,32,000/

Rework will also provide, if you will get low accuracy.

Advance charges is  Rs18000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance charges will be refundable at the end of agreement

Payout is based on following accuracy parameter.

98% - 100%          : Rs 22 per form

96% - 97.99%       : Rs17 per form

93% - 95.99%       : Rs 13 per form

90% - 92.99%       : Rs 9 per form

87% - 89.99%       : Rs 5 per form

85% - 86.99%       : Rework available once

< 85%                   : NO REWORK

fiscal form filling example screenshot

The facts:

  • Not one company will make their tax reporting manually.
  • In the most traditional outsourcing countries are getting tax declarations transmitted electronically
  • Failures is reporting tax will result in a fine in the high of 100% of the wrong reported tax

By using your own brain then you'll find out the above work is nothing else than scam for the following reasons:

  • Not one company makes the tax calculation manually

  • Each tax calculation program stores the data in a database and each database has an import/export function and each tax calculation program will transmit the results directly to the tax office or will generate the complete form for the tax office. So why someone needs to enter data manually if he has the possibility to do it fast and with 100% accuracy?

  • A company, which has a staff count of more than 6000 (6000 forms per agent per month) has the necessary tax calculation and reporting software to get the results with 100% accuracy and by pressing only one button. They don't need some manually with failures entered data!!!

  • If you take a look at the accuracy table then you already get it that they have the data available to verify the entered data. So why they shall pay you for something they don't need?

  • Tax data are protected by the data protection law. So why shall a company take the risk getting fined by outsourcing such a kind of data processing?

 

3) PURCHASE

This project is an offline project, you have to fill the entries on the client software.

There are 38 fields in a one form.

We will provide you minimum 230 forms and maximum 250 forms per day per seat.

Payout is Rs 0.55 per field i.e.Rs 20.9 per form.

Monthly Earnings with full accuracy is Rs. 114950/- with maximum forms (5500*20.9) per seat.

Advance charges is  Rs18000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance  charges  will be refundable at the end of agreement

Payout is based on following accuracy parameter.

95.01%-100.00%          :   50 paisa per field

90.01%-95.00%            :   30 paisa per field

85.01%-90.00%            :    20 paisa per field

80.01%-85.00%            :    10 paisa per field

< 80.01%                      :    NO REWORK

purchase.docx (291.43 kb)

The Word document contains only the following screenshot:
screenshot example of purchase form filling

Such a form filling is useless for the following reasons:

  • As at the scan is no billing address found is it not possible to use such a bill in the financial records of the buyer. The buyer could collect the trashed bills in front of the supermarket too.

  • The supermarket itself has a digital readable form stored in their own database. They don't need manual entered data.

  • As there are accuracy parameters given are the correct data available for calculating the accuracy result. So why someone should pay you for something what is available?

 

4) MEDICLAIM

This project is an offline project , you have to fill the entries on the client software.       There are 70 fields in a one form.

We will provide you 4000 forms for 22 days per seat.

Payout is Rs 0.50 per field i.e. Rs 35 per form.

Monthly Earnings with full accuracy is Rs. 140000/- (4000*35) per seat.

Advance charges is  Rs18000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance  charges  will be refundable at the end of agreement

Payout is based on following accuracy parameter.

100%- 97%        :  35 INR/FORM

96.9%-93%        :  30  INR/FORM

92.9%-87%         :  20  INR/FORM

86.9%-80%         :  7  INR/FORM

79.9%-60%         :   3  INR/FORM

59.9%-40%         :   1  INR/FORM

< 40%                 :   NO REWORK

mediclaim.docx (286.73 kb)

The Word document contains only the following screenshot:
screenshot from mediclaim form filling

The offered form filling process is nothing else than scam for the following reasons:

  • Medical data are in the traditional outsourcing countries - in this case USA - highly protected by law. Fines for breaking the law are dramatically and ruinous. Not one company takes the risk to get fined for breaking the law.

  • As in the USA are getting such data directly collected at the place where the data apply. This data are getting transmitted electronically to the insurance company. There is no reason to enter data manually.

  • Here does the scammer even don't know who is responsible for bandwidth, server, software, training, technical  support. The outsourcing client likes to get the work done on his way. For this are all this charges the problem of the client and not the problem of the center which is doing the work!!! Maybe the scammer has been drunk or under drugs by inventing this caampaign.

 

5) Checking Work:-

250 pages will provide for checking

Time Duration is 15 Days.

Monthly earning with full accuracy is Rs. 25000/-

Advance charges is  Rs10000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance  charges  will be refundable at the end of agreement

Payout is based on following accuracy parameter.

90.1% - 100.0%      :25,000/- (Rs 100/- Per page)

80.1% - 90.0%        :18,750/- (Rs 75/- Per Page)

70.1% - 80.0%        :12,500/- (Rs 50/- Per Page) 

60.1% - 70.0%        :6250/- (Rs 25/- Per Page)

50.1% - 60.0%        :3000/- (Rs 12/- Per Page)    

Below 50.1%           :Nil (Slot terminate)

XENA5207804eb547183.tif (174.29 kb)

XENA5207804eb547183.txt (4.77 kb)

I have converted the .tif file to a standard .jpg file to show it immediately here:
example image from the checking work offer

The above offered work is nothing else than scam for the following reasons:

  • As we see the above text is nothing else than a scanned computer printout. That means the text is already electronically stored available. The owner of the copyright has the text in a computer readable form stored available. If someone else like to copy it, than is it against the copyright law and the fines for breaking the copyright law are very high in the traditional outsourcing countries. For this reason nobody will offer such a work.

  • As this job has accurancy parameters given, the result needs to get proven against the available data. So why someone shall pay you for a work, which is already done?

 

6) EXCEL

This project is an offline project,  you have to fill the entries on the client software.

There are 15 columns in a one row.

Time Duration is 11  Days.

We will provide you 5000 rows per seat.

Payout is Rs 9 per row.

Earnings with full accuracy is Rs.35000/- (5000*7) per seat.

Advance charges is  Rs10000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance  charges  will be refundable at the end of agreement

Payout is based on following accuracy parameter.

97.01%-100.00%   :   INR 7.00 per row

95.01%-97.00%     :   INR 5.50 per row

94.51%-95.01%     :   INR 4.50 per row

93.01%-94.01%     :   INR 3.50 per row

92.01%-93.01%     :   INR 2.00 per row

90.01%-92.01%     :   INR 1.00 per row

< 90.01%               :   No Rework

example of the Excel form filling work offer

The above work offer is nothing else than scam for the following reasons:

  • We see that the content is nothing else than a computer generated list. If a computer can generate the list the above way then it is possible to generate the output result in the way how the data are needed. That is a much faster and cheaper way than to enter the data manually. So why someone should pay you for something what he can have faster and with 100% accuracy.

  • As there are accuracy parameters in the project offer are the data already available to calculate the accuracy. So why someone should give you work and pay you for it if he has the result already available?

 

 7) LOAN

This project is an online project, you have to fill the entries on the client software.

We will provide you 26 forms per day per seat.

There are 250 to 300 fields in a one form.

Working day is Tuesday to Saturday (5 days a week) and working hours is 8 per day.

Payout is fixed USD 1000 per month per seat.

There is NO accuracy level.

There is NO BLANK field allowed.

Advance charges is  Rs22000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance charges is fully refundable in the  1st billing.

loan1.TIF (139.16 kb)

I have converted the above .tif file to a standard .jpg file to show the form here:
Uniform Residetial Loan Application form

The above form filling offer is nothing else than scam, because banking data (loan are banking data) are highly protected by the data protection law. Such data are getting collected at the front desk of the bank where their client is asking for the loan. The banking staff is updating or entering the data directly to the computer. There is no reason to outsource such a work and take the risk for getting fined from the government.

--

if you have any queries than contact us.
Please fill free to contact us.
Contact details: Sangini Mishra
Contact number: 7048278826

Thanks & Regards

Sangini  Mishra

If some center owner gets scammed from WeyBee Solutions - venturasoftwares.com - Sangini Mishra, then he is guilty by himself because he is more stupid than the scammer.

The fact that the work is for the center only against hudge up-front fees available confirms that the scammer WeyBee Solutions - venturasoftwares.com - Sangini Mishra has no contract with any client and for this reason no other income possibility than the up-front fee. Every word in the above email is nothing else than a big lie!!!

Domain registration data of venturasoftwares.com: 

Domain Name: VENTURASOFTWARES.COM
Registry Domain ID: 1928488761_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-05-13T14:10:35Z
Creation Date: 2015-05-13T14:10:35Z
Registrar Registration Expiration Date: 2016-05-13T14:10:35Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: WeyBee Solutions
Registrant Organization:
Registrant Street: B-702, Pramukh Swami Arcade
Registrant Street: Malavia Pertrol Pump Chowk
Registrant City: Rajkot
Registrant State/Province: Gujarat
Registrant Postal Code: 360001
Registrant Country: India
Registrant Phone: +91.8238096600
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: weybeesolutions@gmail.com
Registry Admin ID:
Admin Name: WeyBee Solutions
Admin Organization:
Admin Street: B-702, Pramukh Swami Arcade
Admin Street: Malavia Pertrol Pump Chowk
Admin City: Rajkot
Admin State/Province: Gujarat
Admin Postal Code: 360001
Admin Country: India
Admin Phone: +91.8238096600
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: weybeesolutions@gmail.com
Registry Tech ID:
Tech Name: WeyBee Solutions
Tech Organization:
Tech Street: B-702, Pramukh Swami Arcade
Tech Street: Malavia Pertrol Pump Chowk
Tech City: Rajkot
Tech State/Province: Gujarat
Tech Postal Code: 360001
Tech Country: India
Tech Phone: +91.8238096600
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: weybeesolutions@gmail.com
Name Server: NS1.DREAMHOST.COM
Name Server: NS2.DREAMHOST.COM
Name Server: NS3.DREAMHOST.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-10-16T1:00:00Z <<<

 

Are the bpo center owners the stupidest people of the world?
by Rudolf Faix Tuesday, October 6, 2015 11:54 AM

Star TechnologiesFor me it look like that the bpo center owners are the stupidest people of the world, because in another case the following spam email offer from the scammer "Star Technologies" would not have any chance to get accepted by one of them.

 

Let us first take a look at the spam email from the scammer:

From: Star Technologies [mailto:getintouch.startechnologies@outlook.com]
Sent: Monday, October 05, 2015 8:16 PM
Subject: Non-Voice Process (Without Accuracy)‏‏‏

“Greetings”

We are very happy to introduce you with our company Star Technologies which has been in the business of Outsourcing to Centers looking to run Process / Campaigns.

This E-mail received by you is regarding a simple Campaign.

 

CAMPAIGN INFO

Campaign name: Commercial Loan Form Filling process (Data Entry Non Voice process)

Commercial Loan Form Filling process

Payout: $1400 USD Per agent / Per Month (The Payout offered from the Client end will be fixed for Each Employee / Agent every month.)

Contract: The Fixed Pay would be payable to the Center from the Client until the Ongoing Contract

Valid for the time period mentioned, also the Contract can be renewed for next 3 years after renegotiation based on the quality and productivity offered by the Center.

Security: The Letter of Credit or Bank Guarantee will be provided from the Client end for the purpose of the Centers Security.

Payout Structure: The Monthly Payments to the Center will done through International Wire Transfer, there will be no deduction or Hold of any payments carried, but do Inform us of your mistakes so that they are not repeated. If needed, the data will Send back for rework.

 

Info For Centers

Agents require to work on Online URL

URL & Data Provided from the Client end

Demo Form and Demo Data for the Campaign will be provided to Center on their request.

 

Requirements of the Client to be fulfilled by the Center:

Client wants each Employee / Agent to Fill 22 Forms Per Day, Per Agent.
 
The Working Hours will be of 8 hours per day.
 
Working days will be Monday to Friday (Weekdays) Saturday & Sunday (Weekends) will be Granted off.
 
Working Times will be 07am to 03pm (IST) for the Day Shift.
 
The Training and the instruction sheets will be Provided by the Client.
 
The Training of the Center provided from the Client will be ongoing for 5 Working days.
 
The training period won’t be counted in the Billing.
 
The training which will be provided by the Client will be nothing but a Dummy Training.

 

Commercial Involved

Business Procurement Charges

Royalty Not Charged

 

Please feel free to communicate with us and avail Consultation.

You may Email us at :-getintouch.startechnologies@gmail.com / getintouch.startechnologies@outlook.com

or Add us on Skype at :- getintouch.startechnologies to discuss further regarding the process as per your convenience.

Warm Regards

Star Technologies

This email is confidential and may contain legally privileged information. If you are not the intended recipient you should not read, copy, distribute, disclose or otherwise use the information in this email. Please also email, telephone or fax us immediately and delete the message from your system.Email may be susceptible to data corruption, interception and unauthorized amendment, and we do not accept liability for any such corruption, interception or amendment or the consequences thereof. You should carry out your own virus check before opening any attachment.

** Please consider the environment before printing this email **

The above email is nothing else than spam from a scammer. The offer is for the following reasons nothing else than anadvanced fee scam:

  1. Not one company uses free email addresses for sending their offers

  2. Not one company is sending emails only by using their company name. The staff of the company is sending emails. The name of the person, which sent this email, is missing.

  3. Typical for a scammer is that he writes everything in bold letters. He is afraid that something can get overseen.

  4. It seems that the scammer does not have any education and have never seen a bank (loan department) from inside. In such a case he would know that such forms are getting filled directly at the front desk from the bank staff. The customer needs only to sign the printout. How can such a process get outsourced?

  5. The missing education and knowledge of the scammer gets found in the fact that loan form data are highly protected by the law in the traditional outsourcing countries (Australia, European Union, USA). Such data are not allowed to leave the bank office. Rejected loan forms and data need to get destroyed immediately as soon the case is closed. Not one bank will take the risk and outsource such a kind of data processing.

  6. Borrowers are normally taking loans from the bank where they are already well known. The success rate for getting the loan is much higher than trying to get the loan from another bank. In such a case the full and relevant business history is already stored in the bank computer and no manual action (form filling) is necessary.

  7. With the words "Commercial Involved" and "Business Procurement Charges" confirms the scammer that he has no contract with any client and for this no income. With other words are the requested fees or charges are nothing else than invention fees or scammer surviving fees.

  8. A search for "Star Technologies" at the Ministry of Corporate Affairs in India returned the results Star Technologies and Systems Private Limited from Patna, Bihar and Star Technologies Private Limited from Visakhapatnam, Andhra Pradesh. Both locations are far away from the place where I have located the scammer today with the IP addresses (Skype resolver) 123.136.154.168 and 123.136.155.23. Both IP addresses are locate in the area of Gugal Pimpari - southwest of Washim - far away from the companies found at the Ministry of Corporate Affairs.

  9. Not one outsourcing client will search for a broker or consultant in a low wage country. A broker or consultant get searched local at the place of the the client. The broker or consultant will get paid from the client directly. If some client is searching abroad then he will search for center doing his work directly and save in this case the money for the broker or consultant.

A BPO center owner who wants to have such an offer, can only blame himself if he is gets cheated. My compassion is very limited in such a case. Some people need to learn their business by using the hard way.

 

Tags: , , , , , , , , , , , , , ,

Scammer Exposed

LinkedIn Scammer: munna shaikh - confirms that he has no contract with any client
by Rudolf Faix Saturday, September 19, 2015 4:33 AM

LinkedIn profile graphic Munna ShaikIt seems that the scammer Munna Shaikh needs urgently money and for this reason he has invented a form filling campaign.  Like each scammer he cannot show his face and uses instead a stolen graphic as profile picture. He does not like to provide a manhunt picture by himself.  He provides only one contact possibility - an Indian phone number – besides the email address he uses at the moment.  With other words everything is prepared for a fast disappearing.

With the statement “SO AT LEAST, WE MUST EARN SOME THING ON PROJECTS” in his email he declares by himself, that he does not have any contract with the client and that he is a scammer. With this statement he is declaring that at least he – the scammer - has to earn an invention fee paid by the center. A client which hires a broker has to pay the broker!

The LinkedIn mail from the Scammer Munna Shaikh:

*Dear Centers,*
Please find the below Reliance online form filling process details.

** *Reliance Form Filling Process*****

*Description:***A To fill the details of new connection into the

company's online portal with provided login ids & pwds.
Each form will contain 20 entries .

*Time Consumption: *30 to 40 seconds per form

Consultancy charges: - Rs 1,00,000/- +12.36 % Service tax paid { Not Adjust Billing }
Royalty :- 10 %

Work load : Unlimited

Nature of work : form filling

*Payout : 6 Rs per form *

Training Provided Online

Sign Up :- Online / Onsite

Billing cycle: Monthly (after raising invoice 15 days)

Monthly Billing:3 Lac - 4 Lacs/ Slot center can

get approximately depending on agents performance.

Available slots: 02


NOTE :- Only Interested Center Apply


*CALL US FOR BOOKING OR AGREEMENT ON : *9158646476
FROM* "

*Thanks & Regards.*
Seema Khan
BDM
Mob:9158646476
*join me on whatsup .*9158646476

SMALL INVESTMENT FOR PROFITABLE PROJECTS BUT GOOD BILLING .

WHY SHOULD WE WASTE MONEY AND TIME ON FAKE PROJECTS IN BPO MARKET ? SO AT LEAST , WE MUST EARN SOME THING ON PROJECTS . WE ARE PROVIDING SMALL BUDGET PROJECTS FOR YOU ,PLZ CALL US 9158646476 OR

BUSINESS DEALING FACE 2 FACE IN OFFICE , ONCE YOU SATISFIED THEN YOU CAN GO AHEAD FOR TAKING THE PROJECTS .

"DONT MISS THIS EARNING AND PROFITABLE CHANCE FOR YOUR BUSINESS"

The scammer Munna Shaikh offered the same campaign already at LinkedIn Pulse on August 18, 2015 with a screenshot. The screenshot shows a point of sales application because the fields of the form which should get filled are not shown on the image:

Sample graphic for form filling project

One week later, he offered the same project again at LinkedIn Pulse (August 26, 2015). Take a look how the conditions are changing in the offers: 

RELIANCE ONLINE FORM FILLING

 
 NATURE OF WORK                          
        ENTERING DETAILS OF CUSTOMERS IN SOFTWARE PROVIDED BY RELIANCE
 NUMBER OF FIELDS            -                        7

 RATE PER FORM                             -           Rs 1.20 Rs

TARGET PER COMPUTER                    -  Unlimited

NUMBER OF COMPUTERS REQUIRED     -  Min 10

TARGET FOR 10 COMPUTERS           -   Unlimited

MONTHLY BILLING                                      -     4,00,000 Above

BUSINESS PROCUREMENT FEES      -   RS. 40 k ONLY

SECURITY DEPOSIT                     -      NIL

DURATION OF CONTRACT             -      11 MONTHS

Sign up & Booking                           -  Online  & Onsite      

LAST DATE FOR BOOKING THE WORK
FOR MORE DETAILS CALL                     -   9158646476

Thanks & Regards,
Seema Khan { BDM }
9158646476

 

Tags: , , , , , , , ,

Scammer Exposed

The Marketing Source - Robbie Middleton - sent a bad joke instead of a proof
by Rudolf Faix Monday, September 7, 2015 1:57 AM

In each of the articles about the Caribbean Cruise Line (CCL) – Virtual Voice Technology (VVT) is getting found that the center is guilty by themselves if they are accepting the conditions from The Marketing Source. Business is a risk and not a sandpit where nothing can happen. Even in the email from Robbie Middleton is stated gets found that this campaign “is a VERY tough campaign with tight margins”.

The campaign gets offered as none voice campaign where the agent does not need to speak. That is nothing else than a misleading promotion, because if we take a look at the article “FTC Statement Virtual Voice Technology - CallAssistant, L.C. - submitted by The Marketing Source - Vance Vogel” then we can read that the agent is free in his choice to speak or playing prerecorded messages. The background of the FTC-rule is that it has to be a life agent to be available that the live agent has to speak with the called one if a recording is not available for answering a specific question. It will be seldom happen, but it can happen.

The statement that only Lars is offering the CCL campaign is not correct. Robbie Middleton has simple forgotten that he is offering the campaign at BPO Friends by himself too. Everybody can be sure that other companies have voice systems too, which are conform to the FTC rules.  TMS is not the only company, which has access to such a system. It is only used as an argument for their rip-off. US$ 200/week system costs + VoIP (up to $ 275) for 12 seats (24 connections) are nothing else than profiteering.

We have built for an Austrian satellite TV broadcaster a similar system with click to dial, manual selection of prerecordings and a few more features like play and win, live quiz, dating, shopping, etc. in a multi-language system (German, English, French, Spanish, Polnish), for € 1,450 (~US$ 1,615) including server hardware. This system has assigned 2,200 phone numbers, on this system are working 250 agents and a few full automated services like every 50th caller goes live into the studio, each 100th caller is winning a price, etc. at the same time.

It is not forbidden to make a bad deal. Everybody, who accepting a bad deal, is guilty by himself if he lose money in such a case. It is only from a company expected to recognize a good and a bad deal. If a company defends such a bad deal then such a company is in my opinion very suspect and there seems to be a reason why they are defending such a bad deal. Mostly is the reason that they are earning by themselves.

The construction of the included proof from the email shows more that it is a fake instead of a proof.  I think that CCL and TMS have enough experience in front of the law court collected to know how a proof has to look like. In this case the proof consists of pictures (one company header, and one picture for each “invoice” line), which seems to be from different sources. Such a construction is nowhere accepted as a proof for anything. All necessary parts for an official invoice are missing. It seems even to be a secret to whom the invoice got sent.

In a fair and transparent business is it usage that as soon as a customer likes to use his own or rented systems has the customer to pay the bill for it. How the customer makes his calculation in this case is the problem of the customer and not the problem of the service provider. Already the promotion of the campaign is misleading because there is written “The base rate is $ 2.25 per transfer with additional performance incentives based on quality” (BPO Friends - Robbie Middleton, .pdf (187.38 kb)). In such a case the rate cannot be lower than $ 2.25 for the >60 seconds transfer, but if we take a look at the document VVT CPD Explanation.docx (17.84 kb) we see that the base rate can be lower too.

The email from Robbie Middleton in reaction to my article "Slavery offer: CCL VVT none Voice or Semi-Voice campaign - The Marketing Source - Vance Vogel":

On Fri, Sep 4, 2015 at 6:05 PM, Robbie Middleton <rmiddleton@themarketingsource.com> wrote:

Rudolph,

What your source neglected to tell you is that there is a list of requirements VVT sends centers at the time of campaign implementation and VVT makes NO claims that this is an easy campaign at any time.  VVT does not even recruit centers at all.  Every center VVt have has either approached VVT via word of mouth or through Lars.  Lars is the ONLY approved broker for the VVT campaign.  VVT actually tell the centers that this is a VERY tough campaign with tight margins and very clearly state all charges.  99% of all center that fail, do so because they do not follow our guidelines.  It is absolutely, positively cheaper and easier to dial using the centers own VOIP and dialer, unfortunately this is ILLEGAL per the TCPA laws as well as infractions of the Telemarketing Sales Rule that would undoubtedly occur if the call centers were not regulated.    TMS and/or VVT receives no profit Login and VOIP charges.  I have copied the most recent invoice for logins associated with 4 centers Lars has referred and feel free to confirm the same with the company that invoices us as well as Lars.  This is the actual amount deducted from the centers commissions and not a penny more.  You can see that VVT IS CHARGED $10/login.  VVT pre-pays this expense on behalf of the centers so they do not have any up-front expense of their own.  VVT provides Leads, VOIP and Logins so they can LAUNCH without investing ANY of their own money.    VVT then deducts this Login and VOIP expense from the centers earned commissions.  There is no charge for leads.  We disperse the amount VVT loads each for VOIP each week evenly amongst all centers based on their percentage of total logins.  We do not profit from this expense either.  Regarding “CPD” and what your source failed to tell you is that VVT is paid by the cruise line on a CPD (Cost Per Deal) basis.  Each centers quality is tracked separately and a quantitative measure of quality is attached to their transfers in terms of “CPD”.  We cannot let centers send calls “at will” with no concern for quality as many of them (even with the CPD +/- structure in place) send calls with no customer on the line, transfer answering machines, transfer customers that requested DNC, etc….. I will send you the complete VVT launch e-mail just as I would a prospective center so you can see the truth.  The fact that VVT must implement so many rules and guidelines is indeed most unfortunate, but don’t let your source fool you into thinking we are “screwing” them.  Rules and guidelines are in place to adhere to all applicable laws and to protect VVT from unethical centers.  We have centers that have been doing the campaign for more than 3 years now and while it isn’t easy, it CAN be profitable when guidelines are adhered to. 

The above email had the following five pictures included as shown belown: 

Invoice header of SunBridge Systems
One line of the invoice from Sunbridge Systems
Another line of the invoice from Sunbridge Systems
Another line of the invoice from Sunbridge Systems
Another line of the invoice from Sunbridge Systems

The invoice header seems to be a fake because I did not find until now one IT company frome the U.S.

  • where the office phone number is hidden for privacy reasons from the public phone directory

  • where the office phone number is assigned to Google voice

  • where tel2name.com gives the result: 727-753-9323 - Deane Arteaga Wisteria Cir New Port Richey, Florida instead of Sun Bridge Systems LLC.

  • which writes their own domain name in the heaer of the invoice wrong
    (subbridgesystems.com instead of sunbridgesystems.com)

  • which needs to hide the ownership of their domain behind a privacy service

  • which makes since 2 years and 5 months promotions at her homepage for their registrar Godaddy

  • which has since 2 years and 5 months a homepage with the amazing content
    Screenshot from the homepage of sunbridgesystems.com

  • Buzzfile.com says about SUN BRIDGE SYSTEMS LLC:
    Sun Bridge Systems is located in Oldsmar, Florida. This organization primarily operates in the Business Services, nec business / industry within the Business Services sector. This organization has been operating for approximately 2 years. Sun Bridge Systems is estimated to generate $ 49,000 in annual revenues, and employs approximately 1 people at this single location.

SUN BRIDGE SYSTEMS, LLC is really a company and is listed at Floridas Department of State Division of Corporations (.pdf (119.20 kb)). The company got founded on March 11, 2013 at 5520 Rio Vista Dr., Clearwater, FL. 33760 (Link, .pdf (43.19 kb)) and relocated on April 1, 2014 to 518 Lakewood Dr., Oldsmar, FL 34677 (Link, .pdf (3.30 kb)).

Interesting is that LookUpBear (.pdf (118.69 kb)) tell us that the company SUN BRIDGE SYSTEMS, LLC is listed "under the heading Construction/Contractors which includes businesses that may offer home improvement construction, home construction, roofers, manufacturing of building materials". I know that we all would search for a telcommunications company in exactly this category!

Screenshot from the entry Sun Bridge Systems, LLC from LookUpBear

Update Jan. 18, 2017: Link to http://bpofriends.com/profiles/blogs/vvt-free-cruise-non-voice-process removed as it already returns error 404 - not found.

Slavery offer: CCL VVT none Voice or Semi-Voice campaign - The Marketing Source
by Rudolf Faix Thursday, September 3, 2015 9:38 AM

This campaign offer is not a scam, but in summary is it even worse than a SCAM because the client likes even to earn from the call center. But the centers are guilty by themselves, if they are accepting the conditions in the contract. Each business owner need to know what he is doing and he is responsible for his own decision.

The client is Caribbean Cruise Line, Inc. located at 2419 E Commercial Blvd Ste 100, Fort Lauderdale, FL 33308-4042, website http://www.bahamascruiseregistration.com. By taking a look at the website of the U.S. Better Business Bureau (BBB) then we’ll find about the Caribbean Cruise Line, Inc. that there have been during the last 3 years 1,253 complaints closed with the BBB from which have been 335 during the last 12 months. Already this shows which kind of business this company is running and how they are handling their customers. You’ll find at the site a government action too, which you can find in my article “FTC and ten state attorneys general take action against political survey robocallers pitching cruise line vacations to the Bahamas”.

Responsible for this campaign is The Marketing Source, Inc. located in 12551 Indian Rocks Rd. Suite 2, Largo., FL 33774 with owner Vance Vogel. A Robbie Middleton is promoting this campaign and makes the billing for this campaign. I don’t know if the conditions for this campaign got invented from the Caribbean Cruise Line, Inc. or from The Marketing Source, Inc. It does not really matter, but these conditions are a simple rip-off for the call centers which are working for them:

  • The center is requited to use their CallAssistant System. The center has to pay $10 per week and per connection. The center is required to have at least 10 agents where each agent needs to handle 2 connections at the same time.
    That does not sound very much, but it is at least $200 per week and the center does not really get something for it. My opinion is that profiteering because the phone system itself has a value of around $500 - $600 and the CallAssistant system can only get used for the CCL campaign. This one which likes that this system has to get used has to pay for it. The call center has no benefit from it.

  • CPD (Cost Per Deal) factor (see the Word document VVT CPD Explanation.docx (17.84 kb))
    The CPD reduces or increases the payout for the successful transfer. Already the name proves the cheat. The client does not have any costs per deal as the center gets billed for usage of their systems and for the VoIP minutes. Whether Caribbean Cruise Lines neither The Marketing Source is able to give an explanation for these costs per deal. With other words they like to make money from the call center.

    The costs per deal are even getting increased (lower payout for the center) for the following conditions:
    • Transferring a call where no customer was on the line
      Each cold called customer will hang up if he needs to wait too long for a transfer. In this case is not the call center which is transferring the call guilty

    • Transferring a call where the customer was not interested
      That depends on the mood of the agent which is picking up the line during the life transfer too and cannot get controlled from the sending center.

    • Transferring a call where the customer did not have a credit or debit card
      If the agent which picks up the line is not friendly or says the wrong words, I'll say that I have no credit cards too even if I have said before that I have one. Such a case can get proved by listening the recordings of the sending center only.

    • Transferring a call where mandatory recordings were not played
      If the CallAssistant system is good instead of quick and dirty programmed, then the transfer would not be possible if the mandatory recordings were not played.

    I have seen by myself that additional to the above rules is the transfer counter working wrong. It are getting 40% more transfers counted as really happened and it are getting calls transferred without any action of the agent. All this failures seems to have the only purpose to minimize the payout of the call center.

  • The center is to required to buy VoIP from them
    Together with the other facts is this behaviour strange, because this one, which pays for it has to be able to chose the provider to buy from. As The Marketing Source Inc. and/or the Caribbean Cruise Lines Inc. are showing at the points above that they even try to earn by profiteering from the call centers are even here only end user prices billed and not reseller prices.

By taking a look at the website of Caribbean Cruise Line Inc. (http://www.bahamascruiseregistration.com/) we see that their business model is not a trusted one and in not conform with any fair trading standards. At Google are getting a lot more complaints about the Caribbean Cruise Line Inc. found. I list here only a few. At Cruise Critic we can find that the passengers have to participate at a five hours timeshare presentation. At CBS news you can read how their customer get handled and your lead destroyed at the call center you’ll transfer the customer. Some of their methods are getting described at the Rip-Off Report, Complaints Board and Jim Walker’s Cruise Law News. Even at the customer reviews of the U.S. Better Business Bureau are 75% reporting a negative experience, 66.67% will not recommend and 33.33% are undecided in recommending this company.

You see how the Caribbean Cruise Lines Inc. is handling their customers. Think about it how you will get handled from them as their supplier! A result can be looking like the following weekly billings sent out from The Marketing Source – Robbie Middleton:

Screenshot about payments to the call center of Krishna Varma

Everybody which is working with such a company like Caribbean Cruise Lines Inc. need not wondering himself if the shit from them is coloring themselves too! A business which has during the last 3 years in average 1.15 complaints to get handled per day from the U.S. Better Business Bureau is fighting for the last cent until a government institution will force them to pay. A serious business will avoid to get listed in such a way at the U.S. Better Business Bureau.

Brokers are getting paid from their client to find call centers doing their campaigns and for this the broker are not asking if the center can make profit or not. Scammers like Omer Ali - Oceanspace Innovative service pvt Ltd are offering this campaign against an up-front fee of 2 Lakhs (INR 200,000 ~ US$ 3,014). You can now calculate yourself that in the case you get the campaign from the scammer and you make some little earnings with this campaign that you'll need years for getting your up-front fees back.

Domain registration data from themarketingsource.com:

Domain Name: THEMARKETINGSOURCE.COM
Registry Domain ID: 1502506868_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-06-13T14:33:04Z
Creation Date: 2008-06-26T18:43:43Z
Registrar Registration Expiration Date: 2017-06-26T18:43:43Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Vance Vogel
Registrant Organization: The Marketing Source, Inc
Registrant Street: 12551 Indian Rocks
Registrant City: Largo
Registrant State/Province: Florida
Registrant Postal Code: 33774
Registrant Country: United States
Registrant Phone: +1.7272167773
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: admin@themarketingsource.com
Registry Admin ID:
Admin Name: Vance Vogel
Admin Organization: The Marketing Source, Inc
Admin Street: 12551 Indian Rocks
Admin City: Largo
Admin State/Province: Florida
Admin Postal Code: 33774
Admin Country: United States
Admin Phone: +1.7272167773
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: sales@themarketingsource.com
Registry Tech ID:
Tech Name: Vance Vogel
Tech Organization: The Marketing Source, Inc
Tech Street: 12551 Indian Rocks
Tech City: Largo
Tech State/Province: Florida
Tech Postal Code: 33774
Tech Country: United States
Tech Phone: +1.7272167773
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: sales@themarketingsource.com
Name Server: NS8047.HOSTGATOR.COM
Name Server: NS8048.HOSTGATOR.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-09-01T7:00:00Z <<<

Update September 5, 2015: Vance Vogel from The Marketing Source sent a statement from the FTC under which conditions prerecorded messages are allowed to getting played. This statement can get found in the article "FTC Statement Virtual Voice Technology - CallAssistant, L.C. - submitted by The Marketing Source - Vance Vogel"

Update September 7, 2015: Robbie Middleton from The Marketing Source sent a statement. This statement can get found in the article "The Marketing Source - Robbie Middleton - sent a bad joke instead of a proof"

 

Filter by APML

AboutMe

I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

Disclaimer

All data and information provided on this site is for informational purposes only. I make no representations as to accuracy, completeness, currentness, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. All information is provided on an as-is basis and is only representing my own opinion. By browsing or using content from this site you accept the full legal disclaimer of this website.