Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Scammer Svend Kleh - not paying the centers
by Rudolf Faix Monday, January 25, 2016 12:42 PM

Scammer Svend KlehThe scammer Svend Kleh (Svend K.) seems to be a failed existence. His only income seems to be coming from scamming call centers. If the information at his LinkedIn profile (no public profile, found at https://www.linkedin.com/in/svend-k-46656527 [.pdf]) are true, than he is an Expat living at the Philippines. His girlfriends seems to be so expensive or he so stupid that he needs to scam call centers. He is using the people, let them work for him and don't pay them. Such people are in my opinion the scum of the earth.

The LinkedIn user Pazifik LINK BPO has already published on June 3, 2015 at LinkedIn Pulse the article Svend Kleh SCAMMER?. This should be already a warning from the fraudster and scammer Svend Kleh.

A partner in crime from Svend Kleh seems to be Mahtab Afgan [LION] from Pakistan, because Svend Kleh has written at September 22, 2013 a recommendation for Mahtab Afgan [Lion], which got accepted and commented with "Svend K. was with another company when he / she has worked with Mahtab Afgan [LION] at Wahab Communications".

Another partner in crime from Svend Kleh seems to be Vishal Nanchahal (Canada? - at least is Canada written at his profile) for the same reason as above. Svend Kleh has written at July 11, 2013 a recommendation for Vishal Nanchahal which got accepted and commented with "Svend K. was Vishal Nanchahal at BreezeMaxWeb (CA) Ltd. directly subordinated".

Funny is that a lot of people have confirmed the knowledge at LinkedIn from the scammer Svend Kleh. That shows which value the confirmed knowledge at LinkedIn has and the stupidity of the LinkedIn users.

It seems that Svend Kleh likes to make scam to a religion. He calls himself at his LinkedIn profile [.pdf] to be since November 2007 the owner of the religious institution with the name "CrossWorld", which declares themselves on their LinkedIn Page as "A cross-cultural organization that specializes in spiritual, economic and educational development in countries around the world. Our dream is this: Disciple-makers from all professions bringing God's love to life in the world's least-reached marketplaces". Such an religious organization needs to protect her privacy by using a privacy protection service for their domain name otherwise everybody would know where the can find the scammers!

At https://crossworld.org/about/ is written:

Biblically superior? The religious elite? That’s not us. We simply live and love like Jesus and help others to do the same. It could be over coffee or a friendly game of soccer. It could be while swinging hammers or discussing an invoice. Wherever our lives happen, we love people and share God’s transforming truth. What about you?

I see that the members of CrossWorld cannot be religous if their "owner" and cantor, Svend Kleh, does even not know the 10 commandments from Jesus. One of them is: "You should not steal!" and another one is: "You should not lie!".

Additional provides Svend Kleh at his LinkedIn profile [.pdf] the information that he is since the year 2011 director of the company Omi Inc., a company which is describing their main business at their website, which looks like it was created from an amateur, as "Geotechnical Engineering, Environmental Engineering, and Construction Materials Testing". Wow, scammers can get the position of a director. Maybe they are selling the test results and making their expertise depending on the payments of their victims. This behavior would fit to a scammer like Svend Kleh. This seems to be the reason why Omi Inc. needs to hide their domain ownership behind a privacy protection service.

In any case it seems that the ownership of the religious institution CrossWorld and the job as director at Omi Inc. needs not really the workforce from the scammer Svend Kleh and does not give him enough earnings for financing his life as he has it additional necessary to scam call centers.

A Google picture search using the picture in the upper right corner returns additional the results from http://www.hitutor.com.tw/teachers-germany-svend.php and http://www.hitutor.com.tw/teachers-4.php. There we find out that Svend Kleh is originally from Frankfurt/Main located in Germany/Europe. German is my mother tongue too, for this I'm able to understand the German written part from both sites. There he is bragging about his previous experience:

  1. Crossworld Marketing (CEO) 行銷部門執行長
  2. Mabuhay Reisen (CEO) 執行長
  3. Certified Translator German’english 執照翻譯師 (英德互譯)

Additional is written in the German part of the site that he is a lot traveling between Canada and the Philippines. At the same time he is offering German language training for Taiwanese people.

A Google picture search of the following picture from the scammer Svend Kleh brings even a nice result about his education from the site stayfriends.de there is written that he has visited the following schools:

1962 - 1966: Karmeliterschule, Frankfurt am Main
1966 - 1972: Carl-Schurz-Schule, Frankfurt am Main
1972 - 1975: Paul-Ehrlich-Schule, Frankfurt am Main

The Karmeliterschule is a primary school. There the children are not expecting some problems by learning. The Carl-Schulz-Schule is a high school where normally only the best ones are finishing their education. The education at a high school takes a duration of 8 years. Svend Kleh left this school already after 6 years. Normally you have the possibility for repeating one class during the first 4 years and during the second 4 years. At least exists in Austria such a rule. The minimum education takes normally 9 years - for years primary school (Karmeliterschule), 4 years secondary school (Paul-Ehrlich-Schule or Carl-Schulz-Schule) and one year Polytechnic course. If a pupil need to repeat one class and has done in sum 9 years in school already than he does not need to visit the Polytechnic course, but he has to have positive marks in from the education of the 4th class. In the above data we see that the scammer Svend Kleh needed instead of the normal 4 years of the first part of the high school (Carl-Schulz-Schule) already 5 years and even did not reach the goal to have positive marks from the 4th class. For this reason he changed from the high school to the secondary school. Where he had to have to learn two more years.

To get a certification as a translator you need a graduation from a high school. You can visit the school as an adult too for learning for getting a graduation. So I cannot say if Svend Kleh has a graduation or not. As the most pupils from the German speaking area of Europe are failing in high school for the reason of learning the old roman language Latin. I'm not thinking that he is a certified translator for English and German.

Scammer Svend Kleh

The case reported from Pazific LINK BPO is not the only one case where Svend Kleh get called to be a scammer. At CampaignProvider gets a profile from the scammer Svend Kleh found too. One entry showing his scam is from May 22, 2013:

RedAnt global replied to Svend Kleh's discussion 'CANADIAN TELECOM Campaign'

"This guy will never pay you guys, he will give you various reason not to pay, contact me for any proof you need skype manish_varma008"

The profile from Svend Kleh at CampaignProvider:

CrossWorld OMC
Profile
Svend Kleh
Business Development
CrossWorld OMC

e-mail: campaigns.phils@gmail.com
skype: svend.kleh
Phone: +1-647-869-0296 North America
Phone: +63-927-954-6379 SE Asia
Experience
Outbound - Sales, Outbound - Leadgen and Survey, Inbound - Customer Support, Inbound - Others, Outsourcing, Training and Development, Others

Campaigns offered from Svend Kleh at CampaignProvider:

  • US Upsell Add-on CAMPAIGN all over USA and Canada (September 17, 2013)
  • USA Diabetic Lead Generating Campaign LF / SF (September 10, 2013)
  • CANADIAN TELECOM Campaign (May 18, 2013)

This story shows how important it is to make a background check before making business with someone over the Internet. The above alarm signals are already enough for not making business or making business only on a prepaid base with Svend Kleh. Hermant Singh did not make any background check and even not a Google search. For this reason he got scammed from Svend Kleh. He has sent me the following email:

From: Hemant Singh <hemant@prorepublic.in>
Date: Mon, Jan 25, 2016 at 6:22 AM
Subject: Re: Svend not paying,
To: Rudolf Faix <rudolffaix@gmail.com>
Cc: manish varma <manish008@gmail.com>


Hi Rudolf,

Attached is a copy of the feedback sheet & some recordings that Svend
shared with us clearly accepting all the leads based on listening to the
initial recordings. Hence, there was nothing wrong in particular with any
of the recordings & they all met the earlier stated parameters. I can share the email trails from him for each lead clearly stating the same.

I would also like to inform you that Svend hasnt paid us a single dime as
yet & hasnt been responding to any of our messages via phone or skype.
We are over $1000 into this project & havent got paid for a single leads as yet.

Also its been well over 2 months since this has been going on.
I could also share the skype chat transcripts if that helps.
We only wish to stop this mayhem from him so that other centers do not fall for his scams & help create a better environment for both clients & contact centers.

Attachments:
HEMANT TOTAL RESULTS.xlsx
020508-19057212570-.wav
025029-12896601199-.wav
224612-19054282115-.wav

Additional he has forwarded me the following emails with the response from Svend Kleh:

From: North York WeltDienst LLC <campaigns.intl@gmail.com>
Date: Fri, Nov 27, 2015 at 4:38 AM
Subject: Fwd: Cameron 29 Nov - Sunday 9AM - York ON
To: Hemant Singh <hemant@prorepublic.in>


I will accept this because of two reasons:

1.) the Agent is a very good listener and listens to what the customer said

2.) The Agent lightens the talk up with some private info and small jokes

 

But now comes the critic:

- his English slang needs immediate improvement

- he must stick to the script religiously

- he must first clear with a customer if the customer is willing to meet, before he starts re-confirming the details

- he has to put in IMPORTANT info in the remarks field. In this case that the husband is very sick and that she is daily in the hospital and that she only has time Sunday very early morning

 

RESIDENTIAL LIFE/HEALTH INSURANCE

Title:                                     Ms.       

Name:                                  Cameron

First Name:                        A            

Age:                                       75

Address 1:                           49 Rosemount Ave 

Address 2:                           York ON

Address3:                            M9N 3B4

Phone:                                 4162485693

Alternative phone:        

Date of Appointment:   29 Nov - Sunday

Time of Appointment:  9AM

House or Apartment:     House

Apartment number:      

Buzzer code:                     

Remarks:                            

Call Centre Agent:           Mike

Recording attached

060022-14162485693-.wav

 

 From: North York WeltDienst LLC <campaigns.intl@gmail.com>
Date: Fri, Dec 4, 2015 at 6:20 AM
Subject: Fwd: Carmella Morello - 6 Dec 2PM - Ajax ON
To: Hemant Singh <hemant@prorepublic.in>

that was a good one .. slow. understandable, clear.  good


RESIDENTIAL LIFE/HEALTH INSURANCE

Title:                                     Ms.       

Name:                                  Morello 

First Name:                        Carmella

Age:                                       72

Address 1:                           37 Armitage Cres

Address 2:                           Ajax ON 

Address3:                            L1T 4L1

Phone:                                 9056832414 

Alternative phone:        

Date of Appointment:   6 Dec Sunday

Time of Appointment2 PM

House or Apartment:     House

Apartment number:      

Buzzer code:                     

Remarks:                             Call the Cx before visiting

Call Centre Agent:           Sam

Recording attached

Carmella 1-19056832414-.wav
Carmella 2-19056832414-.wav

 

From: North York WeltDienst LLC <campaigns.intl@gmail.com>
Date: Thu, Dec 3, 2015 at 8:48 PM
Subject: Fwd: Naila Ahmad - 11 DEC 9.30AM - Ajax ON
To: Hemant Singh <hemant@prorepublic.in>

This is a easy and good one, coz she was already fully aware of all.

good

 

RESIDENTIAL LIFE/HEALTH INSURANCE

Title:                                     Ms.       

Name:                                  Ahmad

First Name:                        Naila   

Age:                                       49

Address 1:                           25 Watersplace Ave

Address 2:                           Ajax ON

Address3:                            L1Z 0H5

Phone:                                 9054282115 

Alternative phone:        

Date of Appointment:   11  Dec

Time of Appointment9.30 AM

House or Apartment:     House

Apartment number:      

Buzzer code:                     

Remarks:                             We tried to book an appointment earlier but Cx cudnt confirm the date & time. Cx wants to olok at various options. Wants a confirmation call a day before. Called back the Cx to confirm the age, she is 49.

Call Centre Agent:           Jack

Recording attached

224612-19054282115-.wav
225257-19054282115-.wav

We see in the above emails that the leads got accepted from the scammer Svend Kleh. You can be sure that the scammer got paid for the leads and simple maximized his earnings for his expensive lifestyle by simple not paying the center.

Domain registration data from crossworld.org:

Domain Name: CROSSWORLD.ORG
Domain ID: D101529890-LROR
WHOIS Server:
Referral URL: http://www.easydns.com
Updated Date: 2015-12-30T17:23:30Z
Creation Date: 2003-10-02T14:50:20Z
Registry Expiry Date: 2017-10-02T14:50:20Z
Sponsoring Registrar: easyDNS Technologies Inc.
Sponsoring Registrar IANA ID: 469
Domain Status: clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited https://www.icann.org/epp#clientUpdateProhibited
Registrant ID: tuswWsNcROeDD8Zw
Registrant Name: Privacy
Registrant Organization: MyPrivacy.net
Registrant Street: 300A-219 Dufferin St.
Registrant City: Toronto
Registrant State/Province: ON
Registrant Postal Code: M6K 3J1
Registrant Country: CA
Registrant Phone: +1.6474785997
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: crossworld.org@myprivacy.net
Admin ID: tuswWsNcROeDD8Zw
Admin Name: Privacy
Admin Organization: MyPrivacy.net
Admin Street: 300A-219 Dufferin St.
Admin City: Toronto
Admin State/Province: ON
Admin Postal Code: M6K 3J1
Admin Country: CA
Admin Phone: +1.6474785997
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: crossworld.org@myprivacy.net
Tech ID: tuswWsNcROeDD8Zw
Tech Name: Privacy
Tech Organization: MyPrivacy.net
Tech Street: 300A-219 Dufferin St.
Tech City: Toronto
Tech State/Province: ON
Tech Postal Code: M6K 3J1
Tech Country: CA
Tech Phone: +1.6474785997
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: crossworld.org@myprivacy.net
Name Server: DNS1.EASYDNS.COM
Name Server: DNS2.EASYDNS.NET
Name Server: DNS3.EASYDNS.CA
DNSSEC: unsigned
>>> Last update of WHOIS database: 2016-01-25T07:34:48Z

Domain registration data from omi-eng.com:

Domain Name: OMI-ENG.COM
Registry Domain ID: 18507824_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-01-22T17:07:18Z
Creation Date: 2000-01-27T00:43:57Z
Registrar Registration Expiration Date: 2020-01-27T00:43:57Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14747 N Northsight Blvd Suite 111, PMB 309
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: US
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registrant Email: OMI-ENG.COM@domainsbyproxy.com
Registry Admin ID:
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14747 N Northsight Blvd Suite 111, PMB 309
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: US
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Admin Email: OMI-ENG.COM@domainsbyproxy.com
Registry Tech ID:
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14747 N Northsight Blvd Suite 111, PMB 309
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: US
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Tech Email: OMI-ENG.COM@domainsbyproxy.com
Name Server: NS25.DOMAINCONTROL.COM
Name Server: NS26.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2016-01-25T8:00:00Z <<<

Update Jan. 18, 2017: Links to http://www.hitutor.com.tw/teachers-germany-svend.php and to Svend Kleh's profile and forum entiries at campaignprovider.com removed as it already returns error 404 - not found.

 

Is Christopher Caudle more than just a friend of the alleged scammer Wesley Jon Pollard?
by Rudolf Faix Thursday, September 10, 2015 11:15 AM

Christopher CaudleIt seems that Christopher Caudle does not understand the difference of a presumption ( “can be”, “seems to be”) and a fact (“is a”). It doesn’t matter what he understands and what not. Interesting is his actual connection to the disappeared and putative scammer Wesley Jon Pollard.

He expressed himself in an email July 30, 2015 (found in the update from August 26, 2015), which he has forwarded to me on August 26, 2015:

I have known Wesley Jon Pollard for many years. He lives in the Philippines and owns the company mentioned, which has a large number of important clients on his books. He arranges call centres for his clients, and makes a point of visiting each one to vet the company and ensure their procedures match their application.

Christopher CaudleWe find in the LinkedIn profile “Lord Caudle” (Lord-Caudle-LinkedIn.pdf (459.36 kb)) that he is CEO of Chat Network Plc since March 2011 and Chairman from Surecall Telecoms Ltd since the year 2010. He got for both jobs recommendations, one from a Turkish and one from an Indian LinkedIn member. The recommendations got given in exchange.

Praveen George from India got a recommendation from “Lord Caudle” on March 26, 2014 and has written a recommendation for “Lord Caudle” on March 27, 2014.

Riz Balloch from Turkey has gotten a recommendation from “Lord Caudle” on April 13, 2012 and got a recommendation from “Lord Caudle” back on the same day. In this case cannot get determined which recommendation was written first.

Coincidentally Wesley Jon Pollard has published yesterday (September 9, 2015) a post in LinkedIn Pulse (Wesley-Jon-Pollard-Addressing-what-needs-are-required-for-a-successful-sales-website.pdf (206.19 kb)). In this article he offers 24 hour live chat services of dexterity-leads.com – a site registered in the high risk country (ScamAdviser) Pakistan with an U.S. phone number:

So this is the final and fifth part in our post episode on what a successful 24 hour support service such as ourselves can do for your websites sales and customers service side, since we are 100% committed to delivering a successful outcome month in and months out, 365 days a week for all our clients.

At Campaignprovider.com a page gets found with the title “lord chris caudle's Page” (.pdf (197.20 kb)). The page has the first entry from February 2, 2012 (.pdf (180.64 kb)) and the last entry from September 10, 2014.

In my view, are here occurring too many coincidences. Each normal thinking person will ask the following questions:

  • Are Christopher Caudle and Wesley Jon Pollard more than friends?

  • Why is Wesley Jon Pollard offering the same kind of business at the same time like Christopher Caudle?

  • Which role takes Ma Eliza Reyes Reburiano that Christopher Caudle likes to get her name from the article "Scammer Wesley Jon Pollard - outoftheboxsolutions.weebly.com - dexterity-leads.com - rollingdice.in" removed? This article was merely quoted from LinkedIn profiles parts which Maria herself has accepted or written. Others may probably have similar considerations when they are reading the profiles carefully.

  • Is the whole case, not just a red herring? Especially if taking a look which countries are all involved in this case: Philippines (ROLLINGDICE PHILIPPINES), India (ROLLINGDICE PUNE), Pakistan (domain dexterity-leads.com), UK, USA (actual profile and phone number used in advertisings), etc.

  • If Wesley Jon Pollard is on a escape he would not be so stupid and use his old accounts (LinkedIn, Twitter and Pinterest) and his own name for making money to finance his escape. For the case that the authorities are searching for him would it be very easily to locate him by his IP address using for posting the articles. Why should he give the hints to the authorities by himself if he is on escape? I think that Wesley Jon Pollard has helpers, which are publishing his articles. Who are these helpers in this case?

  • Christopher Caudle writes by himself in his mail from July 29, 2015 (found in the update from August 26, 2015 of the article "Scammer Wesley Jon Pollard - outoftheboxsolutions.weebly.com - dexterity-leads.com - rollingdice.in"): “I wish to report Wesley Jon Pollard owner of Out of the Box solutions, as missing presumed kidnaped, since 7th July 2015”. Who should kidnap him and for which reason? The offshore outsourcing business is down, there is not much to earn. Who shall pay in this case the ransom?

    Another statement from Christopher Caudle:
    It is my opinion having served for 10 years with the British Police (now retired) that Wesley Jon Pollard was not in India and never arrived there, I do not believe he was in Malaysia either, and that he is somewhere in the Philippines possibly kidnapped.
    I think that each one knows that the Philipines are an island state. You can leave the Philippines only by using a ship or an airplane. In both cases you'll be listed as crew member or as a passenger if you are leaving the Philippines on a legal way. The authorities would check this database. The opinion from Christopher Caudle shows only his missing geographical knowledge and his missing talent in investigating.

  • Wesley Jon Pollard has been looking today (September 10, 2015) at 10:35am (Manila time) - 3:35am UK time at my LinkedIn profile.

  • If Wesley Jon Pollard disappeared on July 7, 2015 like Christopher Caudle has written it, how can it be that Bruce Young had a communication with Wesley Jon Pollard on August 21, 2015 (Facebook posting of Bruce Young.pdf (150.80 kb))?
    A transcript of a conversation between my two friends;

    21/08/2015 00:03:40] Wesley Pollard: Mate payment will be at the end of the month
    [21/08/2015 00:03:41] FRIEND1: I plea to you Wes to understand my fears and my apprehension. I look up to you.
    [21/08/2015 00:06:43] FRIEND1: to be completely honest and open, here's my fear Wes; that I will no longer hear from you after today, no date has been set as when I can received it, meaning there is no projection as to when the money is coming in, if indeed there was a need to wait on...that's my fear Wes, and it is my fault that I trusted you too early despite advises from friends
    [21/08/2015 00:07:13] FRIEND1: please understand
    [21/08/2015 00:07:51] Wesley Pollard: You will have it by the end of the month ok

    SO WHERE IS IT NOW? NON PAYMENT. end of month of what year?
    If Bruce Young has chatted on August 21, 2015 with Wesley Jon Pollard, why sends me Christopher Caudle on August 26, 2015 the message that Wesley Jon Pollard "disappeared, properly kidnapped on July 7"?

Exactly all this facts are making the full story for me very supicious. I think that it is nothing else than red herring.

Other articles in the connection with the case about Wesley Jon Pollard:

 

Lord-Caudle-LinkedIn.pdf (459.36 kb)

Wesley-Jon-Pollard-Addressing-what-needs-are-required-for-a-successful-sales-website.pdf (206.19 kb)

lord-chris-caudle's-Page-CampaignProvider.pdf (197.20 kb)

Lord-Chris-Caudle-(NEW)-UK-PPI-Personal-Injury-Sales-Process.pdf (180.64 kb)

Facebook-Bruce-Young-A-transcript-of-a-conversation.pdf (150.80 kb)

 

Scammer Wesley Jon Pollard - outoftheboxsolutions.weebly.com - dexterity-leads.com - rollingdice.in
by Rudolf Faix Tuesday, August 25, 2015 7:56 AM

Wesley Jon PollardWesley Jon Pollard seems to be a scammer, but everybody, who’s got scammed from him, is guilty by himself. Wesley Jon Pollard could not show his face in the social networks and he did not have an own domain. He used the free hosting service from weebly for offering his scam campaigns. These people who have got scammed did not make their homework and there has even been nothing for making a background check. Their own greediness by hunting for a campaign has been the reason for their problems now.

At his LinkedIn account from Wesley Jon Pollard we’ll find a recommendation from a LinkedIn member Barry Bermudez. As Barry Bermudez has given him a recommendation is now the question open if Barry Bermudez is a partner in crime or not?

Updated August 28, 2015 (For this part are updates available take a look at the updates at the end of this article): Another partner in crime can be Ma Eliza Reyes Reburiano (no public profile - see the pdf at the end of this report). Wesley Jon Pollard has given her a recommendation beginning with the words “Maria was recently appointed Director with us due to certain qualities she can bring on board that benefit our clients from all around the world ….”. This shows that she has been a director and a decision maker in the organization of Wesley Jon Pollard.

Maria was recently appointed Director with us due to certain qualities she can bring on board that benefit our clients from all around the world. She came highly recommended by a present client who had previously worked very closely with her.

She is very detailed orientated, committed and hard working when it comes to getting clients what they need and always places their first, addressing areas that other brokers cannot offer.

Very unique in many ways, we are very delighted to have Maria on board as a director and look forward to seeing her career being even more successful with us.

Another member found out that the name Wesley Pollard is used at the site http://dexterity-leads.com. It can be that Wesley Pollard is coming active again. The domain dexterity-leads.com got registered in Pakistan:

Domain Name: DEXTERITY-LEADS.COM
Registry Domain ID: 1901864881_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2015-04-12T02:28:45Z
Creation Date: 2015-02-10T13:02:26Z
Registrar Registration Expiration Date: 2016-02-10T13:02:26Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Mazhar Shahzad
Registrant Organization: ALM Advertising Agency
Registrant Street: M2-5 Eden Tower, Main Boulevard, Gulberg-III, Lahore, Pakistan
Registrant City: Lahore
Registrant State/Province: Punjab
Registrant Postal Code: 54000
Registrant Country: PK
Registrant Phone: +92.3334268769
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: ypages.pk@gmail.com
Registry Admin ID:
Admin Name: Mazhar Shahzad
Admin Organization: ALM Advertising Agency
Admin Street: M2-5 Eden Tower, Main Boulevard, Gulberg-III, Lahore, Pakistan
Admin City: Lahore
Admin State/Province: Punjab
Admin Postal Code: 54000
Admin Country: PK
Admin Phone: +92.3334268769
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: ypages.pk@gmail.com
Registry Tech ID:
Tech Name: Mazhar Shahzad
Tech Organization: ALM Advertising Agency
Tech Street: M2-5 Eden Tower, Main Boulevard, Gulberg-III, Lahore, Pakistan
Tech City: Lahore
Tech State/Province: Punjab
Tech Postal Code: 54000
Tech Country: PK
Tech Phone: +92.3334268769
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: ypages.pk@gmail.com
Name Server: ns1701.websitewelcome.com
Name Server: ns1702.websitewelcome.com
DNSSEC:Unsigned
Registrar Abuse Contact Email: abuse-contact@publicdomainregistry.com
Registrar Abuse Contact Phone: +1-2013775952
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-08-25T01:20:27+0000Z<<<

Scamadviser reports about the domain dexterity-leads.com:

Warning: A New Site Involving A High Risk Country
Alert Result: Registered contact email address is a free one
Alert Result: Technical contact email address is a free one
Alert Result: Administrative contact email address is a free one
Alert Result: This website is 195 Days old
Alert Result: The website expected life (365 days) is relatively short.
Alert Result: This website setup involves countries known to be high risk
Alert Result: This website is likely to be operating from a high risk country

We cannot be sure that Wesley Jon Pollard is active at the site registered in Pakistan, but on the site we find the names Kristy Beede, Wesley Pollard and Scott Bigelow (the name of a wrestler died January 19, 2007). You can observe that not one of these profiles has a picture. Scammers don't like to provide a manhunt picture by themselves.

As we see is the site registered in Pakistan and the provided addresses on the site are:

OBS, Portman Square, Marylebone, W1H. UK
OBS House, Margarita Heights, Batangas, PH. 4200 Tel: +63091506110390
OBS House, Taconic Road, Greenwich CT 06831 USA. Tel: (860) 377-1909

The UK address does not have any house and phone number. This address is incomplete and seems to got invented.

The US address is incomplete too. If you are using Google maps and take a look at the satellite pictures than you see that this is a forest area where you don't find any named houses.

Wesley Jon Pollard is active with his U.S. phone number on Facebook (https://www.facebook.com/jon.pollard.980), LinkedIn (https://www.linkedin.com/pub/dex-terity/100/53a/179) and Twitter (https://twitter.com/DexterityLeads). He is offering his scams via https://dexterityleads.wordpress.com/.

The Philippian address from Bantangas is invented too and the phone number is wrong written. Correct written is the phone number +639156110390. This phone number got used from Wesley Jon Pollard in his LinkedIn Pulse postings:

And we can find the same phone numer at the website from rollingdice.in:

ROLLINGDICE PUNE
Unit No. 4, Building No. D, Below Panchratna Apartments, Bhairobi Nala, Wanowrie, Fatima Nagar, Pune - 411040
+91-77-67984-645

ROLLINGDICE KOLKATA
D/25 B P Township, opposite to GouldSmith School Kolkata - 700094
+91-33-65555-144

ROLLINGDICE PHILIPPINES
OBS House Margarita heights batangas PH 4200
+63-915-611-0390
info.hr@rollingdice.in

Screenshot contact details rollingdice.in

Domain registration data of rollingdice.in:

Domain Name: ROLLINGDICE.IN
Registry Domain ID: D9085202-AFIN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-01-07T06:06:42Z
Creation Date: 2015-01-07T13:06:42Z
Registrar Registration Expiration Date: 2016-01-07T13:06:42Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: CR184611386
Registrant Name: Sudarshan Mitra
Registrant Organization:
Registrant Street: Garia
Registrant City: Kolkata
Registrant State/Province: West Bengal
Registrant Postal Code: 700032
Registrant Country: India
Registrant Phone: +91.7767984645
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: sudarshan.mitra87@gmail.com
Registry Admin ID: CR184611388
Admin Name: Sudarshan Mitra
Admin Organization:
Admin Street: Garia
Admin City: Kolkata
Admin State/Province: West Bengal
Admin Postal Code: 700032
Admin Country: India
Admin Phone: +91.7767984645
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: sudarshan.mitra87@gmail.com
Registry Tech ID: CR184611387
Tech Name: Sudarshan Mitra
Tech Organization:
Tech Street: Garia
Tech City: Kolkata
Tech State/Province: West Bengal
Tech Postal Code: 700032
Tech Country: India
Tech Phone: +91.7767984645
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: sudarshan.mitra87@gmail.com
Name Server: NS09.DOMAINCONTROL.COM
Name Server: NS10.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-08-25T2:00:00Z <<<

We had a similar scam from Wilpower Infotech - the name of the scammer has been Christine Wisner:

For the case someone has more information or better information about this case please feel free to contact me and I'll include your proves into the posting.

LinkedIn Profile from Wesley Jon Pollard (.pdf) (995.34 kb)

LinkedIn Profile from Barry Bermudez (.pdf) (646.29 kb)

LinkedIn Profile from Ma Eliza Reyes Reburiano (.pdf) (686.21 kb)

Facebook Jon Pollard actual profile (.pdf) (4.44 mb)

 

Updates August 26, 2015

Bruce Young informed me about Ma Eliza Reyes Reburiano:

Maria was scammed too Rudolf, she was made and led to believe by Wes too, victims as well. For Barry, Wes, was with his legit company.

Sim Antonio informed me about Ma Eliza Reyes Reburiano:

Its just that this Maria is clean, she was a victim as well.

As for Maria, I think she is not aware, what she told me as we did communicate is that she removed all her connections with Wes

I can vouch for you she is clean, she is a victim as well. She is pursuing Wes as well.

Maria was able to removed Wesley's recommendation . Please Sir, she is absolutely a victim here of Wesley as well.

Christopher Caudle sent me the following email:

Hi ref the post some information for you.

Ref Ma Eliza Reyes Reburiano I have been assisting in the hunt for Wesley for a long time but ref Ma Eliza Reyes Reburiano she has never been nor is a director for any of his companies, I do know that Wesley put all these recommendations on without her knowledge, and she has been trying to get hold of Wesley ever since to have it removed. She does not have a contract with Wesley and she is a freelancer and is NOT employed by the company as a director. Wesley used her to send out all his documents, contracts etc to centres. So i hope you can correct the post made about her as its not true.

I would say that your criticism of centre owners are unjust in this case, as they did due diligence and everyone they spoke to seemed to point to Wesley's out of the box company as being ok.

As a former friend of Wesley (I am no more since this) I can say that as an ex police officer in the uk, that he has committed fraud and theft against centres. Currently the police are fully aware and are acting to make an arrest soon.

So you know how this started I paste below a copy of the email I sent to the Philippine police regarding Wesley, which has finally led to where we are today after a long and exhaustive investigation by me, obtaining contacts he knows, obtaining all phone numbers of him, and his home address.

I think you are doing a fantastic job keep up the good work, I will give you updates as and when i hear from the police via Maria who has been helping me track Wesley as she is as shocked as everyone is more so.

Crime Report Details;

Blotter 1078pg.0038 of 30th July 2015

National Police No +63746611489

Police Officer dealing: PO2 ELVIRA DULNUAN

From: lord.caudle@surecalltelecoms.co.uk [mailto:lord.caudle@surecalltelecoms.co.uk]
Sent: Wednesday, July 29, 2015 9:03 PM
To: 'bcpo.toc@yahoo.com' <bcpo.toc@yahoo.com>
Cc: 'bcpo.operations@yahoo.com' <bcpo.operations@yahoo.com>
Subject: Wesley Jon Pollard

Attached photo of Wesley Jon Pollard with his wife and son.

Dear Sir,

I wish to report Wesley Jon Pollard owner of Out of the Box solutions, as missing presumed kidnaped, since 7th July 2015.

The circumstances around his disappearance are as follows.

I have known Wesley Jon Pollard for many years. He lives in the Philippines and owns the company mentioned, which has a large number of important clients on his books. He arranges call centres for his clients, and makes a point of visiting each one to vet the company and ensure their procedures match their application. His mother is Jacqui Pereira, his sister is Corinna Pollard and he has a daughter Mercedes Pollard.

His itinerary was as follows:-

UK left on 3rd July for Philippines

Arrived Philippines on 5th July

Philippines left on 8th July at 15:05 to Malaysia arriving 18:40

Malaysia left on 8th July at 22:10 to Bangalore India arriving 23:40
Staying at Oberi Hotel

Call made by centre owner Naveen Kumar to Wesley on +639156110390 who answered, Mr Naveen Kumar asked if they should meet, Wesley said no he was tired and he was going to sleep, claiming he was in the Oberi hotel.

Bangalore left on 10th July at 07:50 to Delhi arriving 10:35

Delhi left on 10th July at 11:10 to Dehradul arriving 12 noon.
Staying at JW Marriot hotel

13th July visits to a number of centres in Dehradul
14th July staying in same hotel JW Marriot.

Dehradul left on 15th July at 19:40 to Delhi arriving at 20.30

Staying at Leela Palace Hotel

15th July until 21st July staying in Delhi

22nd July left 10:00 to Mumbai arriving at 12:15
Staying at JW Marriot hotel

Was supposed to meet Naveen Kumar as he was to meet at the centre at 9am, Mr Naveen called him and asked shall he pick him up, to which Wesley said no I have my own arrangement.
Wesley did not show up

Wesley was supposed to be in Mumbai until 27th.

I have checked with all hotels and he neither stayed at the hotels nor made any reservations. His laptop is on and he is showing as away on skype, this is unusual when he goes away he always shows offline. Also he is not answering his mobile, which is again unusual, as he is always contactable. He has not been on his Facebook page since 7th July and we cannot make any contact with him whatsoever.

It is my opinion having served for 10 years with the British Police (now retired) that Wesley Jon Pollard was not in India and never arrived there, I do not believe he was in Malaysia either, and that he is somewhere in the Philippines possibly kidnapped.

He did on a call when drunk one day say to his representative, that he had a million in the bank, this could easily have been overheard, but this is conjecture.

As he still is missing and his clients and centres are very worried about their contracts, I have taken over to try to help Maria Reburiano save his business from problems and I am talking with clients and centres to assure them that Wesley will contact them soon.

I therefore formally request that this case is looked into as a missing person possibly kidnapped, and that appropriate resources are engaged to find Wesley and ensure his safety and safe return.

Regards
Lord Christopher Caudle
Direct DDI (+44) 1865731223
Email; lord.caudle@surecalltelecoms.co.uk

Lord Caudle
Chairman

 

Update September 8, 2015:

Christopher Caudle likes to get some more publicity in this case and tried to impress me with the following statements on Skype:

From a legal standpoint as it can still be clearly read it would come under slander and libel, as it was not true, the hosting company would also be liable as well. I'm only just saying as I was in the police for 10 years so I know. I would not want to see maria take it down a legal route, which might happen anyway if she ended up harming herself because of all this. Do let me know what you think Rudolf.

That is exactly what everbody likes to read if he is opening Skype. The problem is only that Ma Eliza Reyes Reburiano did not only accept the recommendation, where she got called to be a director from Wesley John Pollard, she called herself in her LinkedIn profile "Ma Eliza Reyes Reburiano. Title: Director for Sales / BPO (Philippines) at Out of the Box Solutions". As much as I like to help her for the reason that she has tried to help the scammed ones to find Wesley John Pollard, but she has chosen exactly the wrong way for getting help.

The Internet is viral and it is not so easy to get something out of the Internet as many services are archiving the contents. Even Google still lists sites from her publishing, which got already deleted from the source. In her own case you'll find still the entries in Google:
Screenshot Google where Ma Eliza Reyes Reburiano calls herself Director of Sales from Out of the Box Solutions

Interesting is in any case that we not only find at Eynsham online an entry where he describes himself as “I served the village as a Section Officer (Sgt) for Thames Valley Police Special Constabulary for 10 years, and started the first Eynsham foot patrols.”, we find an entry at Campaignprovider.com a page with the title “lord chris caudle's Page” (.pdf (197.20 kb)). The page has the first entry from February 2, 2012 (.pdf (180.64 kb)) and the last entry from September 10, 2014. At Christopher Caudle's LinkedIn profile (.pdf (459.36 kb)) does not get anything found about his work as Section Officer. At his LinkedIn profile are only jobs as CEO and chairman listed. It seems that Christopher Caudle is really a multi talent.

Christopher Caudle seems to have a problem with his elf-esteem and likes to title himself to be a Lord. The definition of the British title Lord can get found in the Encyclopaedia Britannica. However the name of Christopher Caudle does not get found in the Members of the UK House of Lords directory.
Christopher Caudle titles himself as Lord Caudle

I don’t know the real background why Christopher Caudle stands up in this way for Maria. Anyone can make his thoughts by himself about the reasons. My opinion is that he thinks to know everything and does not accept any technical arguments from others. He knows the meaning of "it seems to be" otherwise he would not call in his Facebook postings for self-justice, he would use the official and legal way to file his complaints.

I’m sorry for Maria’s publicity in this case and everybody shall accept that she tries to help in the case against Wesley John Pollard. Please don't judge her for her past in this case. Maybe she got cheated too. Everybody is presumed innocent unless and until proven guilty and even in the case she get's found guilty for something in this case, is active repentance an extenuation.

Other articles in the connection with the case about Wesley Jon Pollard:

 

lord-chris-caudle's-Page-CampaignProvider.pdf (197.20 kb)

Lord-Chris-Caudle-(NEW)-UK-PPI-Personal-Injury-Sales-Process.pdf (180.64 kb)

Lord-Caudle-LinkedIn.pdf (459.36 kb)

Update Jan. 18, 2017: The Link to http://eynsham-pc.gov.uk/processtype_tmm.asp?MenuHeadID=122&amp;ProcessType=41&amp;MenuSubID=57 got removed as it already returned error 404 - not found. If you like to know more about Chris Caudle, then visit the page http://eynsham-pc.gov.uk and enter Caudle into the search form. There are some results. :)

 

Scammer: Rohit Malhotra - Accent Technologies - USA Airlines Customer Care INBOUND Process
by Rudolf Faix Thursday, May 7, 2015 7:58 AM

Accent TechnologiesThe new SCAM campaign from Rohit Malhotra is a USA Airlines Customer Care INBOUND Process (United Airlines). 

We know Rohit Malhotra already from the article Scammer: Rohit Malhotra - Accent Technologies with missing geography knowledge.

According the U.S. law is not one company able to outsource a customer support process to a country where the customer data protection is not guaranteed by law. See the explanations at Why all this offered offshore outsourcing campaigns where customer data are involved are nothing else then SCAM? and U.S. data protection law.

A similar warning got sent out on May 5, 2015 from campaignprovider.com:

USA Airlines Inbound (www.united.com) : We did contact the management team of United Airlines Inc, and they have confirmed that they are not looking for any Customer Support/ Inbound Team or Center.

 

One email from Rohit Malhotra:

---------- Forwarded message ----------
From: Accent Technologies <accentt7@gmail.com>
Date: Wed, Apr 22, 2015 at 8:51 AM
Subject: USA Airlines Customer Care INBOUND Process
To: Accent Technologies <accentt7@gmail.com>


USA Airlines Customer Care INBOUND Process 

Language Used : ENGLISH 

Find attachment for details of "PROCESS +  PROCEDURE + PAYOUT + Our CHARGES + About Client " * mentioned in index of attachment"

WE ARE NOT CONSULTANT. 

Skype us on : accent.technologies1

Call us on : "  +91  8284009208  "

             "  +91  8054143789 "

Rohit Malhotra

Accent Technologies

Accent Technologies

Disclaimer: Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer do not consent to Internet email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of my firm shall be understood as neither given nor endorsed by it.

Attachment: USA_Process.pdf (520.24 kb)

Today I got a second email forwarded:

 

From: Accent Technologies [mailto:accentt7@gmail.com
Sent: Monday, May 04, 2015 time removed
To: corporate
Subject: Fwd: SLA

 

 

---------- Forwarded message ----------
From: united Airlines Inc. <support@united.com>
Date: Mon, May 4, 2015 time removed
Subject: SLA
To: accentt7@gmail.com

Dear valued center,

 United is focused on being the airline customers want to fly, the airline employees want to work for and the airline shareholders want to invest in. 

  • World’s most comprehensive global route network, including world-class international gateways to Asia and Australia, Europe, Latin America, Africa and the Middle East with non-stop or one-stop service from virtually anywhere in the United States
  • A modern fleet which is the most fuel-efficient among U.S. network carriers (when adjusted for cabin size)
  • Industry-leading loyalty program that provides more opportunities to earn and redeem miles worldwide
  • Optimal hub locations, including hubs in the four largest cities in the United States
  • More than 84,000 employees reside in every U.S. state and in countries around the world

We had recently done NDA signup with xxxxxxxxxxxxxxxx (name removed), Now   we are moving to next step called SLA by signing this  agreement which indicates / Explains all  the requirements / Working Terms / Future Plans / Calls & Quality Parameters  and also some terms and conditions.

By Signing  this  agreement  Call Center ( First Party ) indicates that they are agree with below mentioned terms & conditions / Quality / Work or  other requirements.

 

Note: - Accent Technologies will be responsible or take care to arrange call , work flow , further signup / meeting tasks or verification of call center.

James (Jim) Compton

Member of the Board of Directors

Linda Jojo

Executive Vice President and Chief Information Officer

 

Attachment: SLA.pdf (787.37 kb)

Update May 8, 2015:

A statement of United has arrived which confirms the fraud:

From: CustomerCare@united.com [mailto:customercare@united.com
Sent: Wednesday, May 06, 2015 8:53 PM
To: corporate
Subject: Re: [Attachments Contain URLs!] Experience (KMM26630439V25738L0KM)

 

Dear:

 

The fraudulent email you described is not from United Airlines. Please do not respond to this letter with any of your personal information. If you have any questions regarding our products and services, please visit us on united.com.

 

We appreciate your sharing this with us and look forward to welcoming you on board soon.

 

Regards,

 

Katherine Dawson

Customer Care

RE: 8976676

 

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I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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