Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Scammer: Ravi Bhojane - data extraction from resumes
by Rudolf Faix Wednesday, July 22, 2015 8:46 AM

Ravi BhojaneYesterday I got forwarded an unbelievable offer – converting data from resumes to Excel. Each agent shall convert 950 resumes per week and 30 agents are needed for doing the work. These are 28,500 resumes per week or 114,000 resumes per month. At least is not written in the email how long the work will last.

The scammer is calling this in his email “data mining”. I think the scammer Ravi Bhojane does not know the work of data mining and he does not know the work of a recruiting agency. It shows that he has been even too lazy to inform himself about the requirements of data mining and recruiting before he has invented this campaign.

Let us first take a look at the email and the campaign offer:

From: Ravi Bhojane <ravi.d.lord@gmail.com>
Date: Sat, Jul 12, 2014 at 3:28 PM
Subject: Ref: LinkedIn communication
To: budhaditya.sengupta@gmail.com


Hi Bushaditya
 
Hope you are doing great. Thanks a lot for inviting me to connecting on LinkedIn.
 
 
I'm Ravi Bhojane, a professional freelance consultant, business strategist. With an experience of 10 years and an extensive background in different business functions, I have served several industries both in IT and Non - IT sectors. Lately I have been working with 5 different Midsized BPO companies (40 to 120 seaters) as Business consultant.
I recently started a small BPO company (60 Seater) based in Mumbai. I'm working on a non voice data mining project.
 
The project is quite large and at current state with my limited resources I'm unable to deliver the project as simply I do not have the required resources or a center large enough to accommodate required resources to execute the project.Also with my current finances it is not possible for me to grow at same speed with the project requirements
 
The end client does not wish to go shopping for more vendors by themselves, however they are ok with me outsourcing the work to established companies on my responsibility. Therefore I was shopping around for associations with other established companies to share the workload on 'no commissions' (for me) basis.
 
In case you are interested, please do give me a call, so we can discuss the possibilities in length and breath.
 
I have attached a document herewith for your reference.
 
​Cheers!!!
 
Ravi Bhojane
Strategist​ | Consultant​ 
 
Skype - ravi.bhojane
​Mobile - ​+91 9920​ ​88 ​ ​9006 

Resumes to Excel project.pdf (311.80 kb)

That he has "opened a small BPO company" and that he does not have enough capacity is nothing else than a bite, which the victim center shall take.  The most important part of the attachment:

SYNOPSYS OF THE PROJECT

Nature of Project : Locate & Copy 6 key Data fields from Resumes (.doc) & Paste into Excel (.xls). Plus create 1 link. Work load : 950 Resumes per ID per Week Number entries : 7 (6 + 1 link)

Pay Out : Rs 12 INR per Resume

Slot : 30 Ids (Number of seats)

Registration Fees : Rs. 5,000 INR per ID (Rs. 150,000 INR for 1 slot)

TAT : 6 Days Max

Monthly Billing : Rs. 1,368,000 INR (Thirteen Lakh, Sixty Eight Thousand)

Software Requirement(s) : MS Office

PROCESS DETAILS Resume to Excel conversion project Data entry operator is expected to locate, copy & paste or type required details from resume (.doc) in to the excel sheet (.xls). Fields to be captured

  1. Name of the candidate
  2. Mobile/contact number of the candidate
  3. Email ID of the candidate
  4. Educational qualifications
  5. Professional Educational qualifications
  6. Total work experience of the candidate
  7. Create link to the resume file

A screenshot of the Excel table should show how the data should get collected:

data extraction from resumes - sample data

If a recruiter is collecting data in the amount of 114,000 records per month then he is not using Excel – such a company will use a database. As there are no recruiters available at the world, which get 114,000 resumes per month I’m missing a very important field in the list: the date of the resume! Without this field the experience field is useless as there is getting collected the count of years or months.  As people are collecting different qualifications during their life does it not make any sense to collect this data in one line with the address. Not one recruiter would spend around US$ 21,500 for such a useless data collection. For this the offered work is nothing else than SCAM.

Even a blind man with a cane sees in the data structure is no way for a Data Mining because for this are getting too less data collected. This proves that the scammer Ravi Bhojane is even too lazy to use his brain by inventing scam campaigns.

The fact that Ravi Bhojane likes to get money from the center confirms that he does not have any contract with a client, which pays him. That is only one more confirmation for his SCAM.

Facebook profile of Ravi Bhojane

LinkedIn profile of Ravi Bhojane

 

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Scammer Exposed

A Scammer tries to bark: Ambuj Sahoo - Richa Software Solutions - richasoftwaresolutions.com
by Rudolf Faix Friday, July 17, 2015 7:59 AM

Ambuj Sahoo - Richa Software SolutionsAmbuj Sahoo tries to impress me with his barking and wrong information in his email. Instead of reading and try to understand first my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das" he tries to impress me with things, which I have never written about Richa Software Solutions, and he likes to distract with arguments which I have used for other scammer. It seems that Ambuj Sahoo is not able to read or he is not understanding English. Another possibility is that he has no arguments against what I have analyzed and tries to impress with barking for something completely different.

In summary is written at my previous article that the offered campaigns are not possible taking into account the law in the traditional outsourcing countries (Australia, Canada, European Union, New Zealand, USA). This argument is not invented. You can prove it by reading the Data Protection law of these countries. You can find even a court order by following the link in my article about "Data of 280,000 customers stolen: AT&T lost over $ 25 million". AT&T needed to pay a fine of US$ 25 million for 280,000 stolen customer data records during an outsourcing process. Do you really think that one company owner is so stupid and will risk such a fine by providing law protected data for you?

You can find a copy of the email which he sent to me on July 9, 2015 and on July 16, 2015 at the end of this article. In the following part I citate now only his arguments and comment them:

First of all if you go through my company domain ( www.richasoftwaresolutions.com) details then you can clearly see that every information about my company has been clearly DISPLAYED. All the details of my company address,e-mail id,contact details everything is very transparent to every one which is also mentioned on my website. Then how can you say that my information is secret and hidden on web.

The domain registry data are getting found at the end of my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das". Here gets already the first understanding problem found. The sentence "If you take a look at the Alexa global traffic rank, then you see that even the domain richasoftwaresolutions.com is a big secret on the web." means that nobody is visiting the domain richsoftwaresolutions.com. I suggest Ambuj Sahoo to change the person which is translating the content for him or to use Google translator. In any case he need to use his brain to get everything in context.

We never mention in our Project presentation that our parent client belongs to California,USA,then how COULD you KNOW that??

Here we have the next case that Ambuj Sahoo is not understanding English. I have written under the sample screenshot in my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das": "For the case that the provided date are an image the scam gets proven that not one in USA (San Bernardino is located in California, USA) will use such a character set." There is nowhere written that the client is from California, USA.

Yes we charge a Application Fees which is meant for our processing, legal documentation charge and deposit which we have to also forward to the vendor who allot us the project slots.

With this message is Ambuj Sahoo confirming that he is nothing else than a retailer of another scammer and he has no contract with any client. In this case, he has not fulfilled his commercial due diligence and is fully responsible for all disputes. In the worst case you have only the problem that you cannot reach into the pocket of a naked one.

Let us take a look again into the "Form Filling" offer from the retailer Richa Software Solutions. There is written:

  • 1 center with 10 ID's are earning 4,48,000 INR per month. That are arround US$ 7,060/month

  • The aggreement has a duration of 11 months. That means a center earns US$ 77,660 during the 11 months (7,060 * 11 = 77,660)

  • In the email is written "This is a very genuine process which is also continue in our nearly 100+ Indian centers with China,Philippines,Srilanka International center also." If it is already running on 100 centers then the client has to pay for the work US$ 7,766,000 during the 11 months. All companies at the world, which can have such a yearly budget for a "Form Filling" process, I can call in one or two hours.

The problem is only that all this companies have an army of computer programmers, data base specialists and operators which are doing a convertion of such data within a week with 100% accuracy and without any manual typing. If you think now then you know that this process is nothing else then scam because not one company at the world will spend US$ 7 million for a data entry process where they need to prove the data for the same amount again if they can get the work done for less than US$ 10,000, in less than a week and without any risk for getting fined!

Summary: We see in this case how campaigns are getting traded from one retailer to next one. As scammer are lazy they are even not proving if the campaign is possible in respect to the law of the outsourcing country. They only like to earn from retailing campaigns. Such people like Ambuj Sahoo together with the greediness of the center owners have destroyed the complete offshore outsourcing industry. As the customer data got traded and the problems have been coming larger the traditional outsourcing countries have adjusted their data protection law. For this the offered campaigns where customer or consumer data are involved are nothing else than SCAM.

Who is a retailer of a scammer need not wondering himself to get called to be a SCAMMER! It does not matter if someone is scamming by himself or retailing from a scammer. The result for the center and in both cases the same. The result in front of the law court is for the scammer and his retailer the same too.

The complete email from Ambuj Sahoo sent to me on July 9, 2015 and on July 16, 2015 - I have only removed the documents (company registration and pan card) which he sent in copy:

Rudolf Faix <rudolffaix@gmail.com>
NOTICE AGAINST THE POST
Ambuj Sahoo <ambuj@richasoftwaresolutions.com> 16. Juli 2015 um 13:22

An: rudolf.faix@wwpa.com, rudolf.faix@wwpa.eu, rudolffaix@gmail.com

Hope you are well !!!!!!!!!!!!!!!!!!!!!!!!!

I am Mr Ambuj Kumar Sahoo PARTNER of Richa Software Solutions based at Bhubaneswar,Odisha.This mail is regarding your scam posting against our organization in your portal.

I would like to INTIMATE YOU that, what ever you have posted about my organization is completely FAKE, ILLEGAL and unauthenticated.

First of all if you go through my company domain (www.richasoftwaresolutions.com) details then you can clearly see that every information about my company has been clearly DISPLAYED. All the details of my company address,e-mail id,contact details everything is very transparent to every one which is also mentioned on my website. Then how can you say that my information is secret and hidden on web.

We also have Authorization letter from my parent client for outsourcing their BPO process.We also sign SLA(AGREEMENTS) with our clients MENTIONING all details about the project and payment. We make it very clear BEFOREHAND TO ALL OUR CLIENTS that payment shall be done according to accuracy parameters and ALL MY clients are getting payments EXCEPT SOME DEFAULTERS AND MISCHIEVERS WHOSE WORKS DO NOT COMPLY TO THE ACCURACY PARAMETRE.

For our BPO department,we have maintained different teams like:-SALES TEAM,SUPPORT TEAM,CUSTOMER CARE TEAM,HR TEAM AND ACCOUNT TEAM.Our main focus is that how our center will got maximum to maximum billing AGAINST WHICH WE WILL GET OUR ROYALTIES PROPORTIONATELY FROM THE MOTHER CLIENT.....SO QUESTION OF CHEATING OUR CLIENTS DOESNOT ARISE AT ALL.

How can you say that our client is Fake ?? Have you ever contacted THEM?? You cannot judge our clients without knowing OR INTERACTING WITH THEM .PROBABLY SOME OF THOSE FAKE MISCHIEVERS HAVE MIS GUIDED YOU TO MAKE SUCH IRATIONAL AND IRESPONSIBLE COMMENTS TO DISTURB OUR GOODWILL ... WHICH IS FAR AWAY FROM OUR REAL STATURE AND CREDENTIALS IN THE MARKET

We never mention in our Project presentation that our parent client belongs to California,USA,then how COULD you KNOW that??

Yes we charge a Application Fees which is meant for our processing, legal documentation charge and deposit which we have to also forward to the vendor who allot us the project slots.If you require further information about our company then I request you to contact me directly instead of posting such type of baseless message.

Also kindly check our company registration and pan card for your reference.

So Finally I WARN YOU TO remove the scam messages from your blog against our organization OTHERWISE WE WII BE COMPELLED TO TAKE SHELTER BEFORE THE PROPER COURT OF LAW TO PROSECUTE YOU AGAINST SUCH SERIOUS MISCONDUCT UNDER THE CYBER LAW

 

Thanks & Regards,
Ambuj Kumar Sahoo
(Director)
(Richa Software Solutions)
Mob:-9124336322.
M-72,1st Floor, Madhusudan Nagar,
Unit-IV, Bhubaneswar,Odisha-751022.
skype:-ambuj.sahoo
www.richasoftwaresolutions.com.

Facebook profile of Ambuj Sahoo

LinkedIn profile of Ambuj Sahoo

 

Update July 17, 2015 9:40am GMT: In the Facebook Group GENUINE OUTSOURCING tries to explain me Sumanta Kumar Pradhan that I'm wrong. Sumanta Kumar Pradhan tries to do this the same way like Ambuj Sahoo only with statements without prove. Even an offer to tell me where I have made a wrong calculation remains unanswered. That is not really a base for a discussion about a problem. Here is a printout of the discussion: Sumanta-Kumar-Pradhan-GENUINE-OUTSOURCING.pdf (1.58 mb). Observe please how Sumanta Kumar Pradhan is contradicting himself during the discussion and how he is dismanteling himself in faking proves.

Typical for a scammer is that he cannot show his face in his profile because he does not like to provide a manhunt picture by himself. So Sumanta Kumar Pradhan do it too.

Update Jan. 18, 2017:
Link from the Facebook profile Sumanta Kumar Pradhan (https://www.facebook.com/kumar.singhdev2015) removed as it returns error 404 - not found.

 

Scammer: INKESHKUMAR P PARMAR S/O SHRI PRAVINKUMAR MOHANLAL PARMAR - Skope Outsourcing
by Rudolf Faix Tuesday, July 14, 2015 5:20 AM

RejectedThis case shows exactly the scam what happens if a broker or consultant (Scammer) is offering some campaigns by asking for huge up-front fees. In this case the scammer Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar offered a campaign where the client did even not know that he is outsourcing something. With other words the scammer Skope Outsourcing tries to sell dreams.

eMatrix has been so stupid and agreed to pay the highest part of the up-front fee for the process by signing up the MOU and before having a contract with the client. The signing of the SLA got delayed from the scammer Skope Outsorcing. For this eMatrix called the supposed client American Apparels Inc. During the phone call they got the information that American Apparels Inc. DOES NOT OUTSOURCE ANY PROJECT TO OFFSHORE LOCATIONS.

With other words the scammer Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar offered a campaign, which does not exist. The campaign got freely invented and as the scammer has taken for a hudge up-front fee is Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar nothing else than a criminal which needa to get locked up in jail and the key should be thrown away.

American Apparels Inc. is manufacturing and trading clothing. If eMatrix would have informed themselves before then they would got it by themselves that a chat support process for a shop or a manufacturer would be impossible by the U.S. law because the client cannot give them access to the customer database and without access to the customer database will a support for customers impossible. Which kind of support does he like to give for the customers of a clothing manufacturer? That a blouse should not get used as a slip or that a swimsuit is not the correct dinner outfit?

All the process shows that the scammer Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar had never a contract with the client and his only income source is the up-front fee for the process. He only has found an egghead which has paid hm the up-front fee.

The scam is alread found in the offer email from Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar:

From: "Skope Outsourcing" <skopebpooutsourcing@gmail.com
Sent: 29 May 2015 23:09
To: apratim.chauhan@ematrix.us
Subject: Fwd: regarding chat process

 
Dear Apratim,


Hello,

Urgent Center Require only 3 slot left


Chat Support Process (USA online

Garments Company) With Fix Payout

Nature Of work: - Answer all the queries of the USA based customer through

Chats .Center will get a admin portal where they can chat with customer.

PC Required: 10 Seats

Workload: Dependent on center capacity

Contract period: 11 Months

Working Day: 30 Days

Shift: 8 Hour as per USA time Zone

Submission: Daily

Pay Out: $6 / hour/Per Agent

Billing: - 6$ x 8 hours x 10 seat

Example:- If a US dollar Rate is 60.00 (INR) 6$

(360 Inr) x 8Hrs x 10 seats = 28800 Per day

If center runs 26 days in a month then - 28800*26 = 748800/- Approx

Payment: After Invoice within 10 working Days

Payment Cycle: 15 Day

PAY CHANNEL: Cheque or Bank Transfer

Sign up with: - End client based at USA and sign will be at vendor’s office in India



Vendorship Charges:2,50,000


Sign up Procedure:

1. Send your Company profile with Document.

2. After giving the amount the sign up.

3. Training

4. Go live.

Requirements:

1) Center sends Application Form with Complete Company Profile & LOI

2) Center submits following legal papers & certifications : Bank Statements

for last 6 months + IT Returns of last 1 year

3) Pictures of Existing Infra.

4) Pan card Snapshot Required.

5) Center has to ensure that all that is mentioned in the company profile

and other legal papers & certification is true and correct.

* Technical Specifications *

WORKSTATION’S CONFIGURATION:-

Higher Processors: Windows XP

Desktop Machine with Operating system

CPU: - Dual core 3GHz

Ram 2 GB DDR2/3

LCD 16” inch

HDD 160 GB

Mbps Internet

You Can Get ADVANCE PAYMENT but after 20 days live work.

If you are interested than you can free to call me otherwise sent me your company profile with sanpshots.
 
Thanks
Inkesh
 

We find a big lie alread in the following email from Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar - that the client has reviewed the application from the center eMatrix:

From: "Skope Outsourcing" <skopebpooutsourcing@gmail.com>
Sent: 29 May 2015 12:46
To: apratim.chauhan@ematrix.us
Subject: Terms and Conditions Signup and Confirmation

 
Dear Apratim,
 
 
 
                As per the telephonic conversation we had this is inform you Mr Apratim Singh our client has reviewed the company profile and along with Office Snaps hence he is approved your company to move forward to start the campaign with 1 slot. Mr Chris Smith wants to check on with company's registration and DOT Licence certificate kindly send them all ASAP.
 
Signup Procedure -
1. Onsite Signup - Signup would be held in USA Client Office. All the expenses would be beard by company to USA along side me.
2. Online Onsite Signup- Signup would take place in your own office alongside me would arrange Video Call with client and get the signup Done . Company Needs to bear all traveling expenses from Mumbai to Delhi to and fro for 1 person.
 
Terms and Condition for Consulting Fees-
Signup Fees - 2,50,000/-
 
1. 1,50,000 /- is Payable at the time MOU with all Legal Registered agreement
2.    50,000/- is Payable at the time of SLA Signup with Client .
3.    50,000/- is Payable when center goes live on the project.
 
No Negotiations can be held its nominal fees
 
Contact Details
 
Mr. Inkesh
Mobile Number - +91-9860666270
Address - 2nd Floor, Flat No - 207, Virar Garden, Virar ( West ) , Mumbai-401404.
 
 
Thanks
Inkesh

All this behaviour from Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar shows the scam. As scam is a crime eMatrix has now the only possibility bring Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar in front of the law court. He has a notary signed MOU (MOU with inkesh ematrix llp (pdf) (2.99 mb)) and the payment proves. To bring such scammer behind the bars will give eMatrix only some satisfaction and will not bring him the money back because you cannot reach into the pocket of a naked one!

In any case you should not get impressed from dream offers. Use your brain: as better the offer seems to be as higher is the risk to get scammed. Crying afterwards instead of thinking before is only the second best solution.

Facebook profile of Inkesh Parmar - there you can see that the scammer does not like to provide a man hunt picture by himself.

 

Scammer: Star Technologies - Form Filling
by Rudolf Faix Tuesday, July 7, 2015 5:20 AM

No ScamsThe Scammer Star Technologies is even not able to use his name in his spam email, which he has sent out. They are even using only free hosting services and the free email from Google. It seems they are so poor that they even have not enough money for registering at least a limited company and a domain. They are thinking that sending out an email with an invented campaign can make them rich by taking some up-front fees.

Everybody is stupid, which sends them some money. If you have done that already than you should go into the next hospital and let check yourself for any mental illness!

In the traditional outsourcing countries are no Form Filling campaigns available. The law does not allow that consumer or customer data are getting accessed from offshore. The fines are very high and since the case from AT&T you'll not find any company, which likes to take such a risk.

You even can be sure that not one company from Australia, Canada, European Union and USA will hire for their outsourcing process a company from India or another low wage country. Especially such companies, which are even not able to present themselves in a serious way. Freemailer, no own domain, etc. are the signs of SCAMMER. Each company will define accuracy parameters if they would outsource such a campaign.

The email Star Technologies has sent out:

From: Star Technologies [mailto:techstar.mumbai@gmail.com
Sent: Monday, July 06, 2015 10:52 AM
To: undisclosed-recipients:
Subject: Seats Available for Form Filling Process Without Accuracy

 

 

Greetings Centers,

This E-mail sent to you is regarding a very Simple Campaign.

We Star Technologies have a Great news for Centers looking for a Process to run at their Center.

 

In this Project the Client will provide Center with an Online URL for form which agents needs to fill and submit it, the demo form and demo data will be provided to center on their request.

 

Approx Time taken for filling One form will be 15 minutes; so if we calibrate based on 8 hrs per day; each employee of the center can complete on an average 25 -30 forms easily per day.

 

Payout: What the Client will be paying is $1100 as a fixed Pay for each employee every month. This fix pay will be payable till the ongoing the contract is valid for the time period mentioned and also which can be renewed for 3 years after renegotiation based on your quality and productivity.

 

The Bank Guarantee will be provided, While the Payments will done through wire transfer and no deduction or Hold of any payments will be carried, but do inform us of our mistakes so that they are not repeated. If needed, the data will send back for rework.

 

The Client will send Bank Guarantee of $10500 from their respective banks which will be confirmed as well as payable in India.

 

Requirements of the Client to be fulfilled by the Center:

 

·         Client requirement: 20 Forms,  Per Agent, Per Day 

·         The Working Hours: As per Indian Hours.

·         The Maximum Working Hours: 8 hours per day.

·         Working days: will be Monday to Friday

                                         Saturday & Sunday will be granted off.

·         Working Times will be 07 am to 03 pm (IST) for the Day Shift,

·         The Training & the instruction sheets will be forwarded by the Client.

·         The training of the center by the Client will be ongoing for 5 working days. 

·      While to be specific the training period won’t be counted in the Billing.

·         The training which will be provided by the Client will be nothing but a Dummy Training.

 

 

 

Commercial Involved

Business Procurement Charges

Royalty Not Charged

_____________________________________________________________________________________

 

Questions concerning this process like further information can be discussed further via Skype as well as Emails.

Do add us on Skype at your earliest convenience or you can schedule an appointment. We are look forward for the same.

We take great pleasure in bringing these available seats to your attention and are delighted to offer you the opportunity to run the process at your Center. We hope you share our excitement about this availability and will join us.

If there is anything we can help you with, please let us know. We will give you the attention and service you would expect.

 

--

Warm Regards

Star Technologies

Website startechnologiesin.wix.com/startechnologiesin

 

Skype startechnologies.information

Email techstar.mumbai@gmail.com

The scammer Star Technologies even is to lazy to inform themselves about the kinds and functions of a bank guarantee. They only try to impress with a lot of words and promises but the even don't know about what they are writing.

You can find the following reports already about Star Technoglogies at this blog:

It seems that Star Technologies is even to stupid for scamming!

 

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Scammer Exposed

Scammer: syphartechnosoft.com - Syphar Technosoft Pvt. Ltd. - Janvi Pathak
by Rudolf Faix Sunday, July 5, 2015 4:42 PM

Syphar Technosoft Pvt. Ltd.The scammer Syphar Technosoft is too lazy to inform themselves that their offered campaign is nothing else then scam. The campaign "US Inbound Internet Service Support & Chat Support" is simple not possible in respect to the U.S. data protection law. After the case from AT&T where data from customers got stolen from call center staff and AT&T needed to pay a fine of 25 million dollars will not one U.S. company take the risk to outsource such a process.

The fact that Syphar Technosoft is asking for a "security deposit" and royalty is nothing else than a confirmation that Syphar Technosoft has no contract with a client and of their scam. The center should even finance their escape, because they have written into the offer that the center has to take the travel and accommodation costs for the trainer Ex-Dehli. An invitation for the trainer has to be sent too. This confirms that the trainer is not an U.S. citizen because U.S, citizen need very seldom asking for a Visa and they need never an invitation. As the people from Syphar Technosoft are even not able to scam that nobody gets it how they will be able to train a call center crew?

The email from Syphar Technosoft:

From: Janvi P <janvi.p@syphartechnosoft.com>
Date: 4 July 2015 5:43:13 pm IST
To: "ajaysingh.thakur" <ajaysingh.thakur@hotmail.com>
Cc: Amit <amit@syphartechnosoft.com>, Poonam <poonam@syphartechnosoft.com>,  "tarun.m" <tarun.m@syphartechnosoft.com>
Subject: Minutes Of Teleconference
Reply-To: Janvi P <janvi.p@syphartechnosoft.com>

Dear Ajay,

Greetings of the day!

As per our telephonic conversation, Please find the attached document to know more about process in detail and also find attached the draft copy of NDA.

Kindly find SLA's parameters, mentioned below-

  • Centre Must deliver 160 Log-in hours per day. (20*8) Incase if log in hours are found less than 160 hours, there will be deduction of USD 25 per hour (or even if it is a part of an hour) and in case it is repeated more than 3 days with in a month, a penalty of USD 1000 shall be levied on the centre.
  • AHT- 3:30 mins (Voice)
  • AHT- 4:00 mins (Chat Support)
  • C-Sat- 85%
  • Retention- Attrition MUST not exceed 15% per quarter, else it may be a hit on renewal of Contract
  • Minimum Wages- Must be followed as per state government (Operational Area)
  • Compliance- Must be followed as far as human security is concerned.
  • First 2 months will be cooling period, during which, there will not be any additional deduction, rather, the payout will be as per the log-in hours. There shall not be any penalty either during the said period.

Above mentioned are the major points of SLA, which may become a matter of concern when it comes to contract renewal. As far as monthly billing is concerned, it completely is based on 100% log in hours (As mentioned above).

You may send it across as our official confirmation that nothing will be added or edited in SLA, as far as monthly billing or contract renewal is concerned.

Please feel free to contact me in case, if you have any further query(s).

Looking forward to have a long term & mutually beneficial business relations with your organization.

 

Thanks & Regards,

Janvi Pathak

Dy. Head - Business Development

Syphar Technosoft Pvt. Ltd.
Ahmedabad, Gujarat, India

+91-7359944412

SKYPE: janvi.syphar

DRAFT NDA FOR INBOUND PROCESS.docx (22.73 kb)

US Inbound Internet Service & Chat Support.docx (21.08 kb)

A previous report about Syphar Technosoft gets found here. It is not the first time that they are trying selling dreams. Maybe one scammer is copying the campaigns from another scammer?

With such a stupid offer is it necessary to hide the ownership of the domain by using an privacy service from Australia for the domain syphartechnosoft.com:

Domain Name: SYPHARTECHNOSOFT.COM
Registry Domain ID: 1888279565_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2015-02-01T02:18:57Z
Creation Date: 2014-12-02T06:50:36Z
Registrar Registration Expiration Date: 2015-12-02T06:50:36Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Domain Status: clientTransferProhibited
https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Domain Admin
Registrant Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Registrant Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: contact@privacyprotect.org
Registry Admin ID:
Admin Name: Domain Admin
Admin Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Admin Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: +45.36946676
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: contact@privacyprotect.org
Registry Tech ID:
Tech Name: Domain Admin
Tech Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Tech Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: +45.36946676
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: contact@privacyprotect.org
Name Server: ns1.horizonwebinfo.com
Name Server: ns2.horizonwebinfo.com
DNSSEC:Unsigned
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone: +1-2013775952
URL of the ICANN WHOIS Data Problem Reporting System:
http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-07-05T11:41:49+0000Z<<<

 

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I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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