Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Tech Support Scammer - Pashin Infotech Pvt. Ltd. - Pintu Singh - likes to get rich quick by scamming
by Rudolf Faix Sunday, January 31, 2016 10:14 AM

Facebook logo from Pashin Infotech Private LimitedPashin Infotech Pvt. Ltd. is an in Liulah, India registered company. Pashin Infotech Private Limited seems to be not successful in their business and for this reason they are trying to make money with fraud. They are offering a Tech Support campaign which is a plain scam and full of lies. The provided domain mscorp-payment.com at their Facebook page got already deleted. The scammer, director Pintu Singh seems have to been so stupid to use the name of Microsoft (mscorp) in his domain name. Such domains have a very short expiration time. As soon the first complaints are coming up and that happens by Tech Support Scam very fast, the domain gets deleted from the authorities.

It seems that Pashin Infotech failed with their own Tech Support strategy at the beginning of the year 2014 because their last entry at their Facebook page is from February 18, 2014. It seems to be easier for their director Pintu Singh to scam others than to work on their own campaign. Everybody can get it how difficult it is to sell Tech Support by cold calls. Nobody gives up a business where he is earning good! For this reason the scammer Pintu Singh got the idea that others should pay to him for getting his scam campaign. The worst case that can happen is that the center owner pays for going to jail.

That scammer are even too lazy to type a email message can get shown in the from a call center forwarded email with the attached script:

From: Pashin Solutions [mailto:pashinsolutions@gmail.com]
Sent: Thursday, January 28, 2016 10:31 AM
Subject: Tech Support Script

PFA

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Thanks & Regards,

 

Pintu Singh

Managing Director

Pashin Infotech Private Limited

+918100266097

Attachment:
Tech-Support Script.doc

I have copied the content of the script here, but you can download the word document from the link Tech-Support Script.doc too. The campaign requires three different agents. The one agent which is cold calling, a supervisor and an agent which makes the verification with the victim. This campaign can get started from everybody and he even don't need to pay the scammer Pintu Singh from Pashin Infotech because Pintu Singh or Pashin Infotech is not providing anything. By taking a look at the following script you'll see that this campaign is nothing else than an outbound scam system. Why do you need to pay a scammer?

The agent's script shows that this campaign is a plain outbound campaign. You can even not be sure that the called one owns a computer or a device with Internet connection:

Agent’s Script:

Hi! This is ……………. And I am calling you from the computer technical department ‘FOR ‘Universal Pc Care’

How r u doing today?

This call is in regards to your computer as we have been receiving some errors report and warning messages from your computer to our centralized server and its indicating that your computer has some harmful malicious files with malwares and spywares. Are you aware of that?

Yes or No (Customer).

You are not aware of these harmful viruses and malware which is getting downloaded in your computer just because of those infections are hidden in nature, which is why your Antivirus is also not able to detect that.

And they keep getting into your computer and corrupt the hard drive and mother board of your computer and taking your computer to the verge of getting crashed, and also you are not getting update of these infections just because the security system of your computer has also been compromised.

So is your computer on right now, so that I can show you the problems which are there in your computer and you would be able to see them right now.

Look at the left -hand side bottom corner of your keyboard you would find a CTRL key and just beside that there would be a 4 flagged windows key / start key. Press the windows key and the alphabet R key (R as in roger) both at the same time (simultaneously) and you will find a small dialog box appearing at the extreme left-hand side of your computer screen named “Run”. Then you will find a ‘white bar’ beside ‘open’. Now in that white bar type in ‘eventvwr’ (explain using phonetics) and then click on ‘Ok’ or press ENTER. Can you see a new window as ‘EVENT VIEWER’? And at the left hand side of the box you will find event viewer local and there would be a sub option of windows log/ application, security, system. If it comes as window log so double click on windows log you would be getting an option as application security, setup, system just below windows log, now double click on ‘application’ and then you would find list of events which will have blue “I” as information, Red circled errors and yellow triangular icon as a warnings. Now slowly, just scroll down the page and give me a rough count how many errors and warnings are there?

Now again on the left hand side of the page you will find an option ‘system’ under windows log.

This is the system log of the computer Just give a double left click on system and again you would find a list of information, errors and warnings. So just scroll down the page and let me know how many red errors and yellow warnings are there?

Now do you have an idea what these errors and warning are? And how come these get into your computer….

Whenever you are going to Google and when you click on any search suggestions by google or when you surf any social networking sites like YouTube and face book by mistake or accidently your computer tends to download unwanted and harmful files and once these files gets into your computer they keep multiplying them and thereby harming your computers motherboard and slowly corrupts it, thereby it acts like a slow poison for it.

Your Computer then sends Error reports and messages to our centralized server which is specially developed by our technical team as a receptor so that we can retrieve them and find out from it is coming, with the help of the IP address we can figure out the Geographical location of the computer or laptop and then with the help of the geographical location we derive the street address and then we figure out the phone numbers associated with it and then we give a call, only when we see that the issue requires your immediate attention.

Okay, so right now what I will transfer this call to one of our senior technician who will explain you further about this problem of your computer.

We can see that the scam starts already in the third sentence. For such calls you don't need a scammer like Pintu Singh from Pashin Infotech. As this guy is a notorious scammer he will scam you too and not only the called computer users. You cannot trust such a criminal for this reason you need to have your own payment processor. Please remember that nobody will give you money as a gift. Everybody is hard working for his money and does not have more than he needs to survive.

A scammer, which is making such stupid calls need to put into jail and the key to his cell needs to get thrown away. In such a case are the call centers the scammers and creatures like Pintu Singh the instigator or ringleader. In any case as long as the Indian authorities are only interested in making money from their own corruption the reputation of the whole country will go down to a country of scammers. Isn't it a nice outlook for the future? As longer it takes until every real businessman does not take action against the scammers as harder it will be it for him to make a real, legit and genuine business in the future. It does not help anybody if the CEO from Google is an Indian. One rotten apple spoils the whole barrel!

Let's come back to the Technical Support Scam offered from Pintu Singh - Pashin Infotech. As next we read how the supervisor needs to continue the scam:

Senior Supervisor’s Script:-

Hi my name is _________and I am the senior technician. How are you doing today? I believe my agent has shown you the errors and the warnings in the application and system logs of your computer? Do you have any idea what these errors and warnings are? Well they are just a sign that your computer has been badly corrupted and it is full malware and spyware that requires your immediate action. I believe that you know that whenever you buy a computer you get a warranty. And you know that warranty comes with a limited time period of one year. So as you have using this computer from the past ‘X’ no. of years. So the software maintenance warranty of your computer has expired. That’s the reason all the software’s present in your computer and the anti-virus is not working properly and not protecting your computer from these malicious files. These malicious files are so small and hidden in nature that in spite of having anti-virus on your computer, your computer is still getting infected by these malicious files which you yourself can see with your eyes. These malicious files keep on multiplying in numbers and corrupt the boot sector and the hard-drive of your computer. And once it completely gets blocked then your computer might crash down. And I believe that you don’t want your computer to crash down. Right?

So what I will do right now is that I will get you connected to one of our certified technician who will fix up all your problems and will also install all the required software’s to protect your computer so that in the coming future your computer will be absolutely safe and secure and your computer will not crash down. The service provided by the technician and the software’s that out technician will be installing on your computer will be absolutely free but in order to activate the software maintenance service on your computer you need to pay only a one- time payment of _________dollars/pounds for _________no. of years. And in that coming long________ no. of years if you do face any problems with your computer or if you require any software’s for your computer it will be provided to you free of cost within this extended warranty period. You don’t have to pay for that again and again.

Now close down everything and come down to the main screen of the computer and click o n to the internet explorer so that I can connect yourself to one of our certified technician, now once you get the internet page on the screen in the address bar you just need to type in www.logmein123.com and hit enter, now you will see in the next page support connection enter your six digit code so just bare with me I’ll be generating a trail code for you so that connect yourself to the technician…and your six digit code would be 123456 now click on connect to technician…now you will get an option RUN so click on that and again you need to click on RUN so click on again…now you just need to click on every positive options like allow, ok, continue…now you have been successfully connected to one of our certified technician.

Just hold on now I will ask my technician to send you the registration form on your computer screen which you need to fill from your side. You don’t have to provide me any of your personal information or the card numbers to me over the phone. If you have printer in your home then you can take the print out of the receipt after making the payment and you will also get the invoice ant the order no. in your e-mail as well.

LogMeIn is a service and has is not responsible for the scam itself, only their service is getting used for the scam. LogMeIn Inc. gets traded at the NASDAQ. At the Better Business Bureau Boston we can find during the last three years 88 complaints and 31 customer reviews from which is only one positive. I wonder why the CEO from LogMeIn Inc. does not give an oder to make their product more secure? Are they afraid that they would lose some customers, which are only scammer? Is he an Indian too and does he like to help his compatriots in scamming innocent computer users?

After the scam action from the supervisor the victim shall confirm that everything is OK. The only problem is that even if the answer from the victim is that he does not have some problems now that the recording will not help in front of the law court. I think this action should only soothe the conscience of the agents for the case they have something what normal people are calling conscience:

VERIFICATION SCRIPT

Hi this is …….. And I m from the verification department, how are you doing today?

Well, the purpose of this transfer is to check or confirm that you were not pressurized or misled at any point of time.

  1. So can you confirm to me “Was the agent polite and courteous with you?”
  2. Did he explain you what exactly the issues were in your computer or was he just rushing through with what he had to say?
  3. Did you at any point of time hand over any of your card information or your Banking details over the phone?
  4. Please be aware that we are not a part of Microsoft and that we are an independent service provider for windows and MAC operating computers
  5. Now you can let the computer be on and leave the controls and once the work of the technician will be completed you will be informed about the same with a message on the computer screen.
  6. Do you have any more questions for me?
  7. So it was pleasure talking to you, thank you for your time and patience and take care of yourself.
  8. Bye Bye.

Not only these ones, which are participating at the scam system, are making themselves guilty, these ones, which are knowing about the scam and do nothing against it, are the same way guilty like the scammers itself!

Everybody should think about an old prophecy from the Cree (native Americans): "When the last tree is cut down, the last fish eaten, and the last stream poisoned, you will realize that you cannot eat money."

 

Are the bpo center owners the stupidest people of the world?
by Rudolf Faix Tuesday, October 6, 2015 11:54 AM

Star TechnologiesFor me it look like that the bpo center owners are the stupidest people of the world, because in another case the following spam email offer from the scammer "Star Technologies" would not have any chance to get accepted by one of them.

 

Let us first take a look at the spam email from the scammer:

From: Star Technologies [mailto:getintouch.startechnologies@outlook.com]
Sent: Monday, October 05, 2015 8:16 PM
Subject: Non-Voice Process (Without Accuracy)‏‏‏

“Greetings”

We are very happy to introduce you with our company Star Technologies which has been in the business of Outsourcing to Centers looking to run Process / Campaigns.

This E-mail received by you is regarding a simple Campaign.

 

CAMPAIGN INFO

Campaign name: Commercial Loan Form Filling process (Data Entry Non Voice process)

Commercial Loan Form Filling process

Payout: $1400 USD Per agent / Per Month (The Payout offered from the Client end will be fixed for Each Employee / Agent every month.)

Contract: The Fixed Pay would be payable to the Center from the Client until the Ongoing Contract

Valid for the time period mentioned, also the Contract can be renewed for next 3 years after renegotiation based on the quality and productivity offered by the Center.

Security: The Letter of Credit or Bank Guarantee will be provided from the Client end for the purpose of the Centers Security.

Payout Structure: The Monthly Payments to the Center will done through International Wire Transfer, there will be no deduction or Hold of any payments carried, but do Inform us of your mistakes so that they are not repeated. If needed, the data will Send back for rework.

 

Info For Centers

Agents require to work on Online URL

URL & Data Provided from the Client end

Demo Form and Demo Data for the Campaign will be provided to Center on their request.

 

Requirements of the Client to be fulfilled by the Center:

Client wants each Employee / Agent to Fill 22 Forms Per Day, Per Agent.
 
The Working Hours will be of 8 hours per day.
 
Working days will be Monday to Friday (Weekdays) Saturday & Sunday (Weekends) will be Granted off.
 
Working Times will be 07am to 03pm (IST) for the Day Shift.
 
The Training and the instruction sheets will be Provided by the Client.
 
The Training of the Center provided from the Client will be ongoing for 5 Working days.
 
The training period won’t be counted in the Billing.
 
The training which will be provided by the Client will be nothing but a Dummy Training.

 

Commercial Involved

Business Procurement Charges

Royalty Not Charged

 

Please feel free to communicate with us and avail Consultation.

You may Email us at :-getintouch.startechnologies@gmail.com / getintouch.startechnologies@outlook.com

or Add us on Skype at :- getintouch.startechnologies to discuss further regarding the process as per your convenience.

Warm Regards

Star Technologies

This email is confidential and may contain legally privileged information. If you are not the intended recipient you should not read, copy, distribute, disclose or otherwise use the information in this email. Please also email, telephone or fax us immediately and delete the message from your system.Email may be susceptible to data corruption, interception and unauthorized amendment, and we do not accept liability for any such corruption, interception or amendment or the consequences thereof. You should carry out your own virus check before opening any attachment.

** Please consider the environment before printing this email **

The above email is nothing else than spam from a scammer. The offer is for the following reasons nothing else than anadvanced fee scam:

  1. Not one company uses free email addresses for sending their offers

  2. Not one company is sending emails only by using their company name. The staff of the company is sending emails. The name of the person, which sent this email, is missing.

  3. Typical for a scammer is that he writes everything in bold letters. He is afraid that something can get overseen.

  4. It seems that the scammer does not have any education and have never seen a bank (loan department) from inside. In such a case he would know that such forms are getting filled directly at the front desk from the bank staff. The customer needs only to sign the printout. How can such a process get outsourced?

  5. The missing education and knowledge of the scammer gets found in the fact that loan form data are highly protected by the law in the traditional outsourcing countries (Australia, European Union, USA). Such data are not allowed to leave the bank office. Rejected loan forms and data need to get destroyed immediately as soon the case is closed. Not one bank will take the risk and outsource such a kind of data processing.

  6. Borrowers are normally taking loans from the bank where they are already well known. The success rate for getting the loan is much higher than trying to get the loan from another bank. In such a case the full and relevant business history is already stored in the bank computer and no manual action (form filling) is necessary.

  7. With the words "Commercial Involved" and "Business Procurement Charges" confirms the scammer that he has no contract with any client and for this no income. With other words are the requested fees or charges are nothing else than invention fees or scammer surviving fees.

  8. A search for "Star Technologies" at the Ministry of Corporate Affairs in India returned the results Star Technologies and Systems Private Limited from Patna, Bihar and Star Technologies Private Limited from Visakhapatnam, Andhra Pradesh. Both locations are far away from the place where I have located the scammer today with the IP addresses (Skype resolver) 123.136.154.168 and 123.136.155.23. Both IP addresses are locate in the area of Gugal Pimpari - southwest of Washim - far away from the companies found at the Ministry of Corporate Affairs.

  9. Not one outsourcing client will search for a broker or consultant in a low wage country. A broker or consultant get searched local at the place of the the client. The broker or consultant will get paid from the client directly. If some client is searching abroad then he will search for center doing his work directly and save in this case the money for the broker or consultant.

A BPO center owner who wants to have such an offer, can only blame himself if he is gets cheated. My compassion is very limited in such a case. Some people need to learn their business by using the hard way.

 

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Scammer Exposed

Email Scammer: star-technologies.webstarts.com - contactstartechnologies@gmail.com - Update
by Rudolf Faix Monday, May 25, 2015 4:01 PM

Financial FreedomIt seems that the last email scam described at "Spammer & Scammer: star-technologies.webstarts.com - contactstartechnologies@gmail.com" has not brought any success. For this Star Technologies has sent out a new spam/scam email with a little bit more information. The campaign description seems too good to be true.

Even mathematics is not the strongest site of this scammer. 10 agents :* $1100/per month = $11000 and not $10500 like the offered bank guarantee.

As the working hours are given as Indian hours, which should not matter for a form filling process, can the client be only in India or up to 2 hours in front. This makes the offer even more suspect, because in this area is no traditional outsourcing country available, where wages of $1100/agent per month are getting paid.

See the email in detail:

From: Star Technologies [mailto:contact.us.startechnologies@gmail.com
Sent: Monday, May 25, 2015 10:02 AM
To: undisclosed-recipients:
Subject: Seats Available for Form Filling Process Without Accuracy

 

Greetings Centers,

 

We Star Technologies have a Great news for Centers looking for a Process to run at their Center.

This E-mail sent to you is regarding a very Simple Campaign.

 

Hereby in this Project the Client will provide Center with an online URL for form which agents needs to fill and submit it, the demo form and demo data will be provided to center on their request.

 

Approx Time taken for filling One form will be 15 minutes; so if we calibrate based on 8 hrs per day; each employee of the center can complete on an average 25 -30 forms easily per day.

 

Payout: What the Client will be paying is $1100 as a fixed Pay for each employee every month. This fix pay will be payable till the ongoing the contract is valid for the time period mentioned and also which can be renewed for 3 years after renegotiation based on your quality and productivity.

 

The Bank Guarantee will be provided, While the Payments will done through wire transfer and no deduction or Hold of any payments will be carried, but do inform us of our mistakes so that they are not repeated. If needed, the data will send back for rework.

 

The Client will send Bank Guarantee of $10500 from their respective banks which will be confirmed as well as payable in India.

 

Requirements of the Client to be fulfilled by the Center:

 

·         Client requirement: 20 Forms,  Per Agent, Per Day 

·         The Working Hours: As per Indian Hours.

·         The Maximum Working Hours: 8 hours per day.

·         Working days will be Monday to Friday

                                         Saturday & Sunday will be granted off.

·         Working Times will be 07 am to 03 pm (IST) for the Day Shift,

·         The training & the instruction sheets will be forwarded by the Client.

·         The training of the center by the Client will be ongoing for 5 days. 

·      While to be specific the training period won’t be counted in the Billing.

·         The training which will be provided by the Client will be nothing but a Dummy Training.

 

 

 

Commercial Involved

Business Procurement Charges

Royalty Not Charged

_____________________________________________________________________________________

 

Questions concerning this process like further information can be discussed further via Skype as well as Emails.

Do add us on Skype at your earliest convenience or you can schedule an appointment. We are look forward for the same.

We take great pleasure in bringing these available seats to your attention and are delighted to offer you the opportunity to run the process at your Center. We hope you share our excitement about this availability and will join us.

If there is anything we can help you with, please let us know. We will give you the attention and service you would expect.

 


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Image removed by sender.

Warm Regards

Star Technologies

Website star-technologies.webstarts.com

Skype contactstartechnologies

Email contactstartechnologies@gmail.com

This email is confidential and may contain legally privileged information. If you are not the intended recipient you should not read, copy, distribute, disclose or otherwise use the information in this email. Please also email, telephone or fax us immediately and delete the message from your system.Email may be susceptible to data corruption, interception and unauthorized amendment, and we do not accept liability for any such corruption, interception or amendment or the consequences thereof. You should carry out your own virus check before opening any attachment.

 

** Please consider the environment before printing this email **

Update Jan. 18, 2017: Link to star-technologies.webstarts.com removed as it returns error 404 - not found.

 

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Scammer Exposed

Offset uncomfortable official for the 45th time
by Rudolf Faix Thursday, April 2, 2015 5:04 PM

Ashok KhemkaNew Delhi - An uncomfortable officer has been placed in India for the 45th time. The NDTV Indian TV channel reported that Ashok Khemka got now moved to a simple job in the Department of Archaeology and Museums of the State of Haryana. Khemka is known all over India, because during his 23-years career he has uncovered numerous corruption scandals - and he was removed from his positions by various governments again and again.

Before Khemka has been transport officer in Haryana. He tweeted after the takeover of the position a few months ago: "We have to decide between road safety, protection of the public good and the environment on the one site and private profit on the other side". He said he wanted to tackle license purchase on the black market and make the names of all illegal profiteers public.

It never came. Now he tweeted: "I have taken great pains to fight corruption and enforce reforms in the transport sector, although my room was very limited and many stakeholders were involved deeply. That moment is now very painful."

What can we expect from a country where such a corruption and fraud is already public and nobody is doing something against it? 

Why should in such a case the business to be honest? 

India is a land of scam?
No! There are after all honest people there too. Don’t throw all into one pot. A good example for a honest person is Ashok Khemka. 
He leads by being a good example and I hope that many people will follow his example.

 

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AboutMe

I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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