Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Warning: Prachi Solutions - prachisolutions.com - Vasudev Bhat - Farukh Shah
by Rudolf Faix Monday, May 30, 2016 1:11 AM

Malware distributor Farukh ShahIt seems that Farukh Shah tries to generate data by using malware, which gets distributed from his website. For this purpose he is offering since February 24, 2016 at LinkedIn Pulse a campaign HHCRO Boiler Appointment's and provides the email addresses farukhshah@hotmail.com and farukhshah@prachisolutions.com. Luckily is the website prachisolutions.com a big secret in the world wide web as it can get shown in he Alexa statistics about prachisolutions.com, where is written "We don't have enough data to rank this website.".

It does not make any difference if Vasudev Bhat is Farukh Shah or not. Farukh Shah is not an Internet Provider and for this reason he is responsible for the content of a domain and site he is promoting or using as an email address. As the content he is promoting at LinkedIn is the same as found on the website (offering leads) and the website has no visitors is to assume that the website owner is a guy which is calling himself at LinkedIn Farukh Shah. A commercial website, which exists since nearly 5 years (less than 1 month is missing for 5 years) and which has no ranking from Alexa, confirms only that a marketing deadbeat has created it.

If someone is following the discussion at www.linkedin.com/nhome/updates?activity=6141811174888534016 he will see very fast which low level person Farukh Shah is and how much he likes to expose himself. It seems that this person has never visited a school and does not really understand something in the world. Maybe the missing intelligence has leaded him to a way how he likes to generate his data, which he likes to sell, by using criminal methods like malware. In any case even Google is listing all links to his site with the warning: "This site may harm your computer.".

Farukh Shah can even cannot come up with the excuse that his site got hacked, because Google sent an information email to the site owner as soon as they have found the malware distribution from his site. It seems that Farukh Shah thinks that he is even more intelligent than Google and has ignored the email with the information about the malware on his site. Only idiots are thinking that they are more intelligent than others.

Google search results for prachisolutions.com

If you like to visit this site you'll get the following warning:

Screenshot from the Google warning by visiting prachisolutions.com

The loudmouth Faruksh Shah, who likes to be a "Business Development Manager" seems even not knowing that everybody is responsible for his offers. Vasudev Bhat has registered with the email address vasu@itexhnologixindia.com ~92 domains and with the email address vasudevbbhat@rediffmail.com ~10 domains. Some of these domains are already expired.

Which value have data, which are getting collected by malware? I think not one business owner will use such data.

Registration data from the domain prachisolutions.com:

Domain Name: PRACHISOLUTIONS.COM
Registry Domain ID: 1663329444_DOMAIN_COM-VRSN
Registrar WHOIS Server: WHOIS.ENOM.COM
Registrar URL: WWW.ENOM.COM
Update Date: 2016-01-06T17:57:20.00Z
Creation Date: 2011-06-23T10:57:03.00Z
Registrar Registration Expiration Date: 2016-06-23T10:57:03.00Z
Registrar: ENOM, INC.
Registrar IANA ID: 48
Registrar Abuse Contact Email: ABUSE@ENOM.COM
Registrar Abuse Contact Phone: +1.4252982646
Domain Status: REGISTRAR-LOCK
Registry Registrant ID:
Registrant Name: VASUDEV BHAT
Registrant Organization: ITECHNOLOGIX INDIA
Registrant Street: 401, 4TH FLOOR, RAYU CHAMBERS,
Registrant Street: A.B. ROAD,
Registrant City: PANAJI
Registrant State/Province: GOA
Registrant Postal Code: 403001
Registrant Country: IN
Registrant Phone: 91.0832-2434820
Registrant Phone Ext:
Registrant Fax: 91.0000
Registrant Fax Ext:
Registrant Email: VASUDEVBBHAT@REDIFFMAIL.COM
Registry Admin ID:
Admin Name: VASUDEV BHAT
Admin Organization: ITECHNOLOGIX INDIA
Admin Street: 401, 4TH FLOOR, RAYU CHAMBERS,
Admin Street: A.B. ROAD,
Admin City: PANAJI
Admin State/Province: GOA
Admin Postal Code: 403001
Admin Country: IN
Admin Phone: 91.0832-2434820
Admin Phone Ext:
Admin Fax: 91.0000
Admin Fax Ext:
Admin Email: VASUDEVBBHAT@REDIFFMAIL.COM
Registry Tech ID:
Tech Name: VASUDEV BHAT
Tech Organization: ITECHNOLOGIX INDIA
Tech Street: 401, 4TH FLOOR, RAYU CHAMBERS,
Tech Street: A.B. ROAD,
Tech City: PANAJI
Tech State/Province: GOA
Tech Postal Code: 403001
Tech Country: IN
Tech Phone: 91.0832-2434820
Tech Phone Ext:
Tech Fax: 91.0000
Tech Fax Ext:
Tech Email: VASUDEVBBHAT@REDIFFMAIL.COM
Name Server: DNS1.SUPREMEDNS.COM
Name Server: DNS2.SUPREMEDNS.COM
Name Server: DNS3.SUPREMEDNS.COM
Name Server: DNS4.SUPREMEDNS.COM
DNSSEC:UNSIGNED
URL of the ICANN WHOIS Data Problem Reporting System:
HTTP://WDPRS.INTERNIC.NET/
>>> Last update of WHOIS database: <<<

 

Tags: , , , , , , , , , , , ,

Scammer Exposed

Scammer: ACE Infosys - aceinfosysos.com - Viral Pithadiya - aceinfosys.co.uk - Niraj Shah
by Rudolf Faix Friday, February 12, 2016 8:33 AM

A company where the staff members are all hiding themselves behind symbols instead of real portrait pictures is every time very suspect. Such people don't like to provide manhunt pictures for the authorities by themselves. This may have other reasons in the case of Ace Infosys, because these people made in their drug intoxication of an online shoe and apparel retailer an airline. Normally you can recognize idiots already by looking at their profile picture and for this reason they are not providing pictures of themselves at their LinkedIn profiles.

Already the LinkedIn Company page from Ace Infosys shows discrepancies and makes the company not really trustfully:

LinkedIn company page from Ace Infosys

Discrepancies at the above information are getting found at:

  1. There are nowhere any information about outsourcing any call center processes getting found. All information provided are showing a normal hard and software support.

  2. Ace Infosys tells about themselves that they have between 1 and 10 employees, but you'll find 38 from their employees at LinkedIn. Not one of them is able to show their face.

  3. The provided website aceinfosys.co.uk does not exits. The domain is registered but the provider one.com deleted already the DNS entry from their servers. Hosting providers are doing this at the time the monthly fees are not getting paid. The domain registration data from aceinfosys.co.uk are:
    Domain name: aceinfosys.co.uk
    Registrant: Niraj Shah
    Registrant type: Unknown
    Registrant's address: 13, Madingley
    St. Peters Road, Kingston upon Thames Surrey
    KT1 3JG United Kingdom

    Data validation: Nominet was able to match the registrant's name and address against a 3rd party data source on 10-Dec-2012

    Registrar: One.com A/S [Tag = TJNF-DK]
    URL: http://www.one.com

    Relevant dates:
    Registered on: 26-Jun-2008
    Expiry date: 26-Jun-2016
    Last updated: 18-Jun-2015
    Registration status: Registered until expiry date.

    Name servers: ns01.one.com ns02.one.com

What can you expect from someone, which is even not able to pay his Internet provider? Does someone think that he will get something for the asked up-front fees? You only can be sure that you'll get scammed if you buy something from such a creature.

You can also be sure that not one outsourcing company will search for a broker or consultant abroad and not one outsourcing company will make with such untrustworthy people any business. As soon as a businessman has any doubt about a service provider this service provider will not be able to make any business. It seems that only call center start-ups are the stupid ones, which trust to the promises of such scammers.

One from the scammer staff of Ace Infosys is someone with the LinkedIn profile Chhaya Sharma:

 

New LinkedIn Profile Picture from Chhaya SharmaOld LinkedIn Profile Picture from Chhaya Sharmachhaya sharma
Business Development Executive at ACE Infosys
Ahmedabad Area, India | Outsourcing/Offshoring
Current: Business Development Executive at ACE Infosys

Phone: +91-7043338817
Skype: chhaya.sharma68
Email: schhaya866@gmail.com

His posts at LinkedIn are full of scam (.pdf-file). The same scam can get found at his recent activities (.pdf-file). Here are a few examples listed from the scam offers:

Zappos Airlines Inbound Voice Process

Travel data are protected by the data protection law. For the case that one airline violates the law the landing rights for this airline will get revoked. Does anyone think that any airlines will take such a risk?

Take a look at the picture. The scammer did even not search for a real picture from an not existing Zappos airplane for his promotion. Does someone believe that the marketing department from any airline will hire such an amateur, where even the windows in front of the airplane will get covered from the logo?

If someone is interested about Zappos than he can find at http://www.zappos.com/d/about-zappos and http://www.zapposinsights.com/ the information: "Zappos.com was established in 1999 to offer the best possible online shopping experience for footwear". Only a scammer under drugs can make from a joint promotion of jetBlue and Zappos, an online retailer, an airline (Article from Market Wired - JetBlue and Zappos.com Deliver Happiest Travel Day to Customers at JFK International Airport).

Barcode shipping process

The scammer Ace Infosys - Chhaya Sharma confirms with this offer that he even does not understand how transport companies are working and how the documents are getting created. I think he has never visited a cargo port. There is no time to scan some documents, send them somewhere and wait for any returns. Documents are getting created at the source station where the goods are loaded into the shipping container. Barcodes are getting printed and fixed on the goods and on the container immediately for avoiding mistakes in routing of the container.

Form Filling Process with NO TARGET

The scam gets found in the offer above in the words "no target". If there is no target than there is no work available. Nobody pays you for doing nothing.

Axis Bank - Non Voice Process

I think that even banks in India need to be in competition with others for not losing any customers. For this they will not give any information out of their office about their customers. Such customer lists can get sold for a high price to their competitors. Why any bank on the world shall give you access to their customer database? Everbody, included the people from India, knows about the fraud coming from India. Why one bank should take such a risk?

topbuy.com.au - advance billing

The average income of an Australian agent has been 2015 AU$21.05. Why shall take one company the risk by going offshore for saving only AU$3 (US$2.13) per hour and per agent? Does really someone think that an advance billing results into an advance payment? Some big companies need the advance billing time for getting the approval of the contract from their management. The payment will get done as soon as the work is done and confirmed from the for the project responsible company staff. Using such a phrase in a campaign offer is a negative promotion because it means that the client has very strong approval rules and you'll get paid very late. This offer confirms that the scammer Chhaya Sharma and his company Ace Infosys has never been working in international business and he does even not understand the business terms.

An article from December 19, 2015 about the scam from ACE Infosys can get found at Scammer: Sandeep Yadav - Viral Pithadiya - aceinfosysos.com - does even not know what legal services are. Other scam complaints about Ace Infosys are getting found at:

Facebook page ACE Infosys from September 30, 2015 has Solvier Research written:

Hello people, Do not trust this company for any kind of business, they take money in advance from people and by promising many things and do all the required formalities just to make you believe that they are genuine company, even give a fake reference too and till the time you do not pay any advance to them which they demands for the business they calls it a consulting charges and for 24/7 support services they being very nice to you chase you all the time but once they receive the money from you their real face comes up. They are sitting just to make a fool out of people. We as a company believed them and picked up a project from them (AD posting), we paid a good amount of money in advance, initially they were like it is an very easy process just copy paste of details which we will be providing on the websites which we will be giving apart from that they don't tell you anything when you try to ask they just say nothing else is there and their payment mode would be daily basis and promises the moment we receive the advance this project will be live straight away with in half an hour. So we paid them a good amount of advance and then after we had to chase them for more then a week (at least 10 calls a day), then after they sent the details saying websites you need to find out by yourself which they never told us before, Secondly after chasing them for almost 2 weeks our project went live and when we sent them a billing of everyday's work consistently for 3 days, they just disappeared stopped answering calls, no email reply . We had mode of conversation with DEV their so called project taker, DEEPAK RAJPUT their so called sales manager and eventually AJAY RAJPUT the Owner of the company. Beaware of this Company, dont get fooled by them .Just stay away from them.

Consumer Complaints Forum India from October 14, 2015:

Ace Infosys — Freelance job
This company has cheated me of 1, 50, 000 for three seats in freelance adposting job saying daily payments. its been over months n i have recieved just bits and pieces of payment, there is a problem while posting, no body is there to provide a solution.

Consumer Complaints Forum India from January 11, 2016:

Ace Infosys — Ace infosys from ahmedabad are fraud people
Hi Friends, Please be carefull with these SCAMMERS “ ACE INFOSYS” from AHEMEDABAD and their website is aceinfosysos.com and what ever the projects they outsource it’s all fake projects, they just charge money too much and they will rotate that money for payments by 10% in the amount what we paid and they won’t respond at all.
People called Sandeep yadav his number 07043338821 And deepak his number 07043338822
And company director name Debashish Gosh 07202033394
All these people are frauds and they outsource meaning less porjects for high amount which does not exist . They have copy paste project and Ad posting project and form filling and many others fake projects
Copy paste project they are getting it from mumbai people for just 15000 rs and Ad posting posting for 12000 rs from Infinite solutions, which are fake projects. They just rotate our money for couple of payments and they stop responding to our calls and NO REPORTS and NO PAYMENT.

Consumer Complaints Forum India from January 13, 2016:

Ace Infosys Ahmedabad — Fraud company and fraud people

Hi Friends, Please be careful with these SCAMMERS “ACE INFOSYS” AHEMEDABAD and their website is aceinfosysos.com and whatever the projects they outsource it’s all fake projects, they charge money too much and they will rotate that money for payments by 10% in the amount what we paid and they won’t respond at all. Company main director Ajay Rajput his number 09898515471, and employees Sandeep Yadav his number 07043338821 And Deepak his number 07043338822 and company manager name Debashish Gosh 07202033394 All these people are frauds and they outsource meaning less porjects for high amount which does not exist . They have copy paste project and Ad posting project and form filling and many others fake projects Copy paste project they are getting it from mumbai people for just 15000 rs and Ad posting posting for 12000 rs from Infinite solutions, which are fake projects. They just rotate our money for couple of payments and they stop responding to our calls and NO REPORTS and NO PAYMENT. They have taken 1, 50, 000 rupees and they won’t and not responding and disconnecting the calls. I have attached fraud people photos and also updating about them in CRIME TODAY channel.

Consumer Complaints Forum India from January 30, 2016:

Hello

Mr. AJAY RAJPUT, DEEPAK RAJPUR, ARUN PANDEY.

All above person of ACE Infosys are 100% fraud & cheating persons. This is gift of Mr. Narendra Modi to all of us by the blessing of Modi sir all doing fraud in Ahmadabad. May be Gujarat Police is sleeping always. Lets see how long they will be away from cyber crime trap. For more information against their work call me . Please dont reply thses person with thses numbers & names : Arun Pandey 7043338818, Deepak Rajput7043338822, Sandeep Yadav7043338821, Ajay Rajput (owner), Aman Singh-7226004021 and many more involved. All are illiterate from IT Industry but doing fraud in this Industry by promising high earning IT Projects. Requesting not to reply mt all.
Most of Ahmadabad based BPO are black listed & fraud, don't follow them. They promise you to provide all 11 month contract for work like Add Posting, Copy Paste, SEO Copy paste, Captcha, Telecom companies call center etc. Their rate may be 25k- 30k & for one slot (10)seats 2.5 to 3 lacks.
I have paid Rs. 125000/- by ICICI online NEFT to ACE Infosys current HDFC Account No 502000007561256 on Nov-2015 & from that day they are not answering to our calls.Their office address Head Office
303, 3rd floor kansas investment corporation, nr ghodasar highway, Ahmedabad-380050
Web site:http://aceinfosysos.com

Call me for more details
Milind 9422124915

Consumer Complaints Forum India from February 10, 2016:

I took a project from Aceinfosys from ahamedabad.
I have paid 125000 rs for work.
They took my money and they are not responding to my calls.They have not paid the billing Amount and no response to calls, Please take some legal action against them. Below are the main persons who are working in this company.

Dibish - 07202-033394
Arun Pandey - 07043-338818
Ankush - 07043-338822

Below company address for your reference.
Head Office
303, 3rd floor kansas investment corporation, nr ghodasar highway, Ahmedabad-380050

Branch
23rd, 2nd Floor Sapnay Complex, Opp Suvidha Shopping Center, Paldi Ahmedabad-380007.

There are so many people suffering like me .

Thanks,
Prathap

If we take a look at the employees of Ace Infosys (LinkedIn search) than we see that not one can show their face at their profile picture. Such people have something to hide. I think you'll escape in real life from a shop too where the sales staff hides themselves behind a mask. Why should you trust someone which cannot show his face on the Internet?

Here you'll find some other staff from Ace Infosys - from the members in my network only (.pdf-file. More you can find at a LinkedIn search):

jyotsana patel

Business Development Executive at Ace infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: Business Development Executive at ACE INFOSYS at ACE INFOSYS


Sanaya Patel

BDE (Business Development Executive) at ACE Infosy

Ahmedabad Area, India | Computer & Network Security

Current: BDE (Business Development Executive) at ACE Infosy

We are from ACE Infosys , a Govt. registered Outsourcing company, who do outsource all sort of BPO...

My comment: It seems that this scammer likes to be a little girl, which cannot get prosecuted in front of the law court. For this purpose she is using a picture, which gets found 607 times at the Google picture search.

It seems that every criminal (scammers are criminals) is able to register a company in India. The problem is that a company registration does not make them trustful in this case. It makes it only easier for the authorities to prosecute the company owner.

The problem is only that a company with the name Ace Infosys is not getting found at the Indian Ministry of Corporate Affairs.


Dipak Rajput

Sr. BDM at ACE Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: Sr. BDM at ACE Infosys


Chauhan PritviSingh S

BDM at Ace Infosys

Bhavnagar Area, India | Business Supplies and Equipment

Current: BDM at Ace Infosys at Ace Infosys


Ajay Chandel

Business Development Executive at Ace Infosys

Ahmedabad Area, India | Computer & Network Security

Current: Business Development Executive at Ace Infosys


Nidhi Acharya

Business Development Executive at Ace Infosys

Ahmedabad Area, India | Management Consulting

Current: Business Development Manager at Ace Infosys


Shah Rukh KhanParesh sharma

SR.BDM AT ACE INFOSYS

Ahmedabad Area, India | Management Consulting

Current: Paresh at Ace Infosys

My comment: This scammer seems to have an identity problem because he is using the picture from the Bollywood actor Shah Rukh Khan.


Ankur Singh

Business Associate at MNC

Ahmedabad Area, India | Outsourcing/Offshoring

Summary: ...at ACE Group, a company that specializes in providing various commercial services. Prior to ACE Group...


Jaimin Shah

Business Development Manager at Ace Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: Business Development Manager at Ace Infosys


Deepak Singh

BDE at ACE Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: BDE at ACE Infosys


Jannat Khan

Business Development Executive at ACE Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: Business Development Executive at ACE Infosys


chhaya sharma

BDE at ACE Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: BDM at ACE Infosys


merzina kapadia

bde at ace infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: bde at ace infosys


Ajay Singh

BDE at Ace Infosys

Ahmedabad Area, India | Business Supplies and Equipment

Current: BDE at Ace Infosys


Saumya sharma

BDM at Ace Infosys

Ahmedabad Area, India | Computer & Network Security

Current: BDM at Ace Infosys


sadhna singh

Business Development executive at Ace Infosys

Ahmedabad Area, India | Computer & Network Security

Current: Business Development executive at Ace Infosys


mayank diamond

php programer at Ace Infosys

Meerut Area, India | Computer & Network Security

Current: php programer at Ace Infosys


Rahul Shamani

Sr. BDM at ACE Infosys at ACE Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: Sr. BDM at ACE Infosys at ACE Infosys


Dhruvya Patel

BDE at ACE Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: BDE at ACE Infosys


Chauhan Ajay S

BDM AT ACE INFOSYS

Ahmedabad Area, India | Business Supplies and Equipment

Current: Outsource Manager at Ace Infosys


Dhruv Patel

Business Development Manager at Ace Infosys

Ahmedabad Area, India | Computer & Network Security

Current: Business Development Manager at Ace Infosys


Gaurav Singh

Verification Specialist at airtel

Ahmedabad Area, India | Computer & Network Security

Current: Team Leader at Ace Infosys


ritesh shah

bpo

Ahmedabad Area, India | Broadcast Media

Current: bpo at ace infosys


Krishna Barot

BDE at ACEINFOSYS

Ahmedabad Area, India | Outsourcing/Offshoring

Current: BDE at Ace Infosys


Bhaskar Trivedi

MD at Ace Infosys

Ahmedabad Area, India | Outsourcing/Offshoring

Current: MD at Ace Infosys


LinkedIn - pankaj patelpankaj patel

BDE AT ACE INFOSYS at ACE INFOSIYS

India | Outsourcing/Offshoring

Current: BDE AT ACE INFOSYS at ACE INFOSIYS

At some of their LinkedIn profiles they have provided the webpage of aceinfosysos.com. The domain registration data of aceinfosysos.com are:

Domain Name: ACEINFOSYSOS.COM
Registry Domain ID: 1911043583_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-03-18T14:05:50Z
Creation Date: 2015-03-18T14:05:50Z
Registrar Registration Expiration Date: 2016-03-18T14:05:50Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Viral Pithadiya
Registrant Organization:
Registrant Street: B/ 118 Rajmandir,Isanpur,Ahmedabad
Registrant City: Ahmedabad
Registrant State/Province: Gujarat
Registrant Postal Code: 382443
Registrant Country: IN
Registrant Phone: +91.9725912900
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: viral.pithadiya.123@gmail.com
Registry Admin ID:
Admin Name: Viral Pithadiya
Admin Organization:
Admin Street: B/ 118 Rajmandir,Isanpur,Ahmedabad
Admin City: Ahmedabad
Admin State/Province: Gujarat
Admin Postal Code: 382443
Admin Country: IN
Admin Phone: +91.9725912900
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: viral.pithadiya.123@gmail.com
Registry Tech ID:
Tech Name: Viral Pithadiya
Tech Organization:
Tech Street: B/ 118 Rajmandir,Isanpur,Ahmedabad
Tech City: Ahmedabad
Tech State/Province: Gujarat
Tech Postal Code: 382443
Tech Country: IN
Tech Phone: +91.9725912900
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: viral.pithadiya.123@gmail.com
Name Server: DNS1.NAMECHEAPHOSTING.COM
Name Server: DNS2.NAMECHEAPHOSTING.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2016-02-11T8:00:00Z <<<

 

Tech Support Scammer - Pashin Infotech Pvt. Ltd. - Pintu Singh - likes to get rich quick by scamming
by Rudolf Faix Sunday, January 31, 2016 10:14 AM

Facebook logo from Pashin Infotech Private LimitedPashin Infotech Pvt. Ltd. is an in Liulah, India registered company. Pashin Infotech Private Limited seems to be not successful in their business and for this reason they are trying to make money with fraud. They are offering a Tech Support campaign which is a plain scam and full of lies. The provided domain mscorp-payment.com at their Facebook page got already deleted. The scammer, director Pintu Singh seems have to been so stupid to use the name of Microsoft (mscorp) in his domain name. Such domains have a very short expiration time. As soon the first complaints are coming up and that happens by Tech Support Scam very fast, the domain gets deleted from the authorities.

It seems that Pashin Infotech failed with their own Tech Support strategy at the beginning of the year 2014 because their last entry at their Facebook page is from February 18, 2014. It seems to be easier for their director Pintu Singh to scam others than to work on their own campaign. Everybody can get it how difficult it is to sell Tech Support by cold calls. Nobody gives up a business where he is earning good! For this reason the scammer Pintu Singh got the idea that others should pay to him for getting his scam campaign. The worst case that can happen is that the center owner pays for going to jail.

That scammer are even too lazy to type a email message can get shown in the from a call center forwarded email with the attached script:

From: Pashin Solutions [mailto:pashinsolutions@gmail.com]
Sent: Thursday, January 28, 2016 10:31 AM
Subject: Tech Support Script

PFA

--

Thanks & Regards,

 

Pintu Singh

Managing Director

Pashin Infotech Private Limited

+918100266097

Attachment:
Tech-Support Script.doc

I have copied the content of the script here, but you can download the word document from the link Tech-Support Script.doc too. The campaign requires three different agents. The one agent which is cold calling, a supervisor and an agent which makes the verification with the victim. This campaign can get started from everybody and he even don't need to pay the scammer Pintu Singh from Pashin Infotech because Pintu Singh or Pashin Infotech is not providing anything. By taking a look at the following script you'll see that this campaign is nothing else than an outbound scam system. Why do you need to pay a scammer?

The agent's script shows that this campaign is a plain outbound campaign. You can even not be sure that the called one owns a computer or a device with Internet connection:

Agent’s Script:

Hi! This is ……………. And I am calling you from the computer technical department ‘FOR ‘Universal Pc Care’

How r u doing today?

This call is in regards to your computer as we have been receiving some errors report and warning messages from your computer to our centralized server and its indicating that your computer has some harmful malicious files with malwares and spywares. Are you aware of that?

Yes or No (Customer).

You are not aware of these harmful viruses and malware which is getting downloaded in your computer just because of those infections are hidden in nature, which is why your Antivirus is also not able to detect that.

And they keep getting into your computer and corrupt the hard drive and mother board of your computer and taking your computer to the verge of getting crashed, and also you are not getting update of these infections just because the security system of your computer has also been compromised.

So is your computer on right now, so that I can show you the problems which are there in your computer and you would be able to see them right now.

Look at the left -hand side bottom corner of your keyboard you would find a CTRL key and just beside that there would be a 4 flagged windows key / start key. Press the windows key and the alphabet R key (R as in roger) both at the same time (simultaneously) and you will find a small dialog box appearing at the extreme left-hand side of your computer screen named “Run”. Then you will find a ‘white bar’ beside ‘open’. Now in that white bar type in ‘eventvwr’ (explain using phonetics) and then click on ‘Ok’ or press ENTER. Can you see a new window as ‘EVENT VIEWER’? And at the left hand side of the box you will find event viewer local and there would be a sub option of windows log/ application, security, system. If it comes as window log so double click on windows log you would be getting an option as application security, setup, system just below windows log, now double click on ‘application’ and then you would find list of events which will have blue “I” as information, Red circled errors and yellow triangular icon as a warnings. Now slowly, just scroll down the page and give me a rough count how many errors and warnings are there?

Now again on the left hand side of the page you will find an option ‘system’ under windows log.

This is the system log of the computer Just give a double left click on system and again you would find a list of information, errors and warnings. So just scroll down the page and let me know how many red errors and yellow warnings are there?

Now do you have an idea what these errors and warning are? And how come these get into your computer….

Whenever you are going to Google and when you click on any search suggestions by google or when you surf any social networking sites like YouTube and face book by mistake or accidently your computer tends to download unwanted and harmful files and once these files gets into your computer they keep multiplying them and thereby harming your computers motherboard and slowly corrupts it, thereby it acts like a slow poison for it.

Your Computer then sends Error reports and messages to our centralized server which is specially developed by our technical team as a receptor so that we can retrieve them and find out from it is coming, with the help of the IP address we can figure out the Geographical location of the computer or laptop and then with the help of the geographical location we derive the street address and then we figure out the phone numbers associated with it and then we give a call, only when we see that the issue requires your immediate attention.

Okay, so right now what I will transfer this call to one of our senior technician who will explain you further about this problem of your computer.

We can see that the scam starts already in the third sentence. For such calls you don't need a scammer like Pintu Singh from Pashin Infotech. As this guy is a notorious scammer he will scam you too and not only the called computer users. You cannot trust such a criminal for this reason you need to have your own payment processor. Please remember that nobody will give you money as a gift. Everybody is hard working for his money and does not have more than he needs to survive.

A scammer, which is making such stupid calls need to put into jail and the key to his cell needs to get thrown away. In such a case are the call centers the scammers and creatures like Pintu Singh the instigator or ringleader. In any case as long as the Indian authorities are only interested in making money from their own corruption the reputation of the whole country will go down to a country of scammers. Isn't it a nice outlook for the future? As longer it takes until every real businessman does not take action against the scammers as harder it will be it for him to make a real, legit and genuine business in the future. It does not help anybody if the CEO from Google is an Indian. One rotten apple spoils the whole barrel!

Let's come back to the Technical Support Scam offered from Pintu Singh - Pashin Infotech. As next we read how the supervisor needs to continue the scam:

Senior Supervisor’s Script:-

Hi my name is _________and I am the senior technician. How are you doing today? I believe my agent has shown you the errors and the warnings in the application and system logs of your computer? Do you have any idea what these errors and warnings are? Well they are just a sign that your computer has been badly corrupted and it is full malware and spyware that requires your immediate action. I believe that you know that whenever you buy a computer you get a warranty. And you know that warranty comes with a limited time period of one year. So as you have using this computer from the past ‘X’ no. of years. So the software maintenance warranty of your computer has expired. That’s the reason all the software’s present in your computer and the anti-virus is not working properly and not protecting your computer from these malicious files. These malicious files are so small and hidden in nature that in spite of having anti-virus on your computer, your computer is still getting infected by these malicious files which you yourself can see with your eyes. These malicious files keep on multiplying in numbers and corrupt the boot sector and the hard-drive of your computer. And once it completely gets blocked then your computer might crash down. And I believe that you don’t want your computer to crash down. Right?

So what I will do right now is that I will get you connected to one of our certified technician who will fix up all your problems and will also install all the required software’s to protect your computer so that in the coming future your computer will be absolutely safe and secure and your computer will not crash down. The service provided by the technician and the software’s that out technician will be installing on your computer will be absolutely free but in order to activate the software maintenance service on your computer you need to pay only a one- time payment of _________dollars/pounds for _________no. of years. And in that coming long________ no. of years if you do face any problems with your computer or if you require any software’s for your computer it will be provided to you free of cost within this extended warranty period. You don’t have to pay for that again and again.

Now close down everything and come down to the main screen of the computer and click o n to the internet explorer so that I can connect yourself to one of our certified technician, now once you get the internet page on the screen in the address bar you just need to type in www.logmein123.com and hit enter, now you will see in the next page support connection enter your six digit code so just bare with me I’ll be generating a trail code for you so that connect yourself to the technician…and your six digit code would be 123456 now click on connect to technician…now you will get an option RUN so click on that and again you need to click on RUN so click on again…now you just need to click on every positive options like allow, ok, continue…now you have been successfully connected to one of our certified technician.

Just hold on now I will ask my technician to send you the registration form on your computer screen which you need to fill from your side. You don’t have to provide me any of your personal information or the card numbers to me over the phone. If you have printer in your home then you can take the print out of the receipt after making the payment and you will also get the invoice ant the order no. in your e-mail as well.

LogMeIn is a service and has is not responsible for the scam itself, only their service is getting used for the scam. LogMeIn Inc. gets traded at the NASDAQ. At the Better Business Bureau Boston we can find during the last three years 88 complaints and 31 customer reviews from which is only one positive. I wonder why the CEO from LogMeIn Inc. does not give an oder to make their product more secure? Are they afraid that they would lose some customers, which are only scammer? Is he an Indian too and does he like to help his compatriots in scamming innocent computer users?

After the scam action from the supervisor the victim shall confirm that everything is OK. The only problem is that even if the answer from the victim is that he does not have some problems now that the recording will not help in front of the law court. I think this action should only soothe the conscience of the agents for the case they have something what normal people are calling conscience:

VERIFICATION SCRIPT

Hi this is …….. And I m from the verification department, how are you doing today?

Well, the purpose of this transfer is to check or confirm that you were not pressurized or misled at any point of time.

  1. So can you confirm to me “Was the agent polite and courteous with you?”
  2. Did he explain you what exactly the issues were in your computer or was he just rushing through with what he had to say?
  3. Did you at any point of time hand over any of your card information or your Banking details over the phone?
  4. Please be aware that we are not a part of Microsoft and that we are an independent service provider for windows and MAC operating computers
  5. Now you can let the computer be on and leave the controls and once the work of the technician will be completed you will be informed about the same with a message on the computer screen.
  6. Do you have any more questions for me?
  7. So it was pleasure talking to you, thank you for your time and patience and take care of yourself.
  8. Bye Bye.

Not only these ones, which are participating at the scam system, are making themselves guilty, these ones, which are knowing about the scam and do nothing against it, are the same way guilty like the scammers itself!

Everybody should think about an old prophecy from the Cree (native Americans): "When the last tree is cut down, the last fish eaten, and the last stream poisoned, you will realize that you cannot eat money."

 

Important information about non-voice processes (form filling, backoffice, etc.) and inbound campaigns
by Rudolf Faix Sunday, November 29, 2015 9:01 AM

For all, which are still searching for non-voice processes and don't believe that there are no form-filling processes or backoffice work available, I like to give you an actual example for the reason why there are such processes available. The following text is a translation from a press release distributed by the dpa (German Press Agency):

In the so-called "Swissleaks" affair, where client data from the HSBC Private Bank in Geneva got forwarded to authorities from a former HSBC employee, the employee got sentenced to five years.

The judgment of the Swiss Federal Criminal Court in Bellinzona was issued on Friday due to industrial espionage. From further allegations, including breach of commercial confidentiality, the 43-year-old was acquitted. The former employees of HSBC Private Bank, a subsidiary of the British HSBC, had thousands of customer information leaked to the authorities in France. The Bank had spoken of theft and given the loss of data of up to 24,000 customers.

The process was determined by the question of whether the man was an honorable "whistleblower" or an unscrupulous con artist. Based on its data, many celebrities were advised as potential tax evaders in the focus of investigators worldwide. It could not be clearly demonstrated that for the transfer of stolen client data also money flowed.

As you could read above an employee has forwarded customer data to the authorities. Even forwarding data to the authorities is forbidden by law. Think now: Why someone should give you some data and go to jail for it or get high fined? Do you really think that you are more trustfull than government authorities? In this case you should stop taking drugs.

If you are writing into an email or a chat the lie that you had such a process already than you get classified from a real broker as a liar and you'll are getting no information about any available process. Making business is based on trust and nobody can build up trust with someone which is lying. You are even confirming in such a case that you don't have any skills for leading a center.

Fact is that you'll not find any inbound campaign because not one client will give you access to his data. The fines for breaking the data protection law are very high (U.S. $16,000 per record, Europe € 50,000 - € 58,000 per case). One famous case has been AT&T which has paid a fine of $25,000,000 for 280,000 stolen customer records during an outsourcing process. At this time the fines have been cheaper. So why should any client take the risk for getting fined? Normally a broker gets paid from the client who has hired him. As there is no client available the scammer has no other possibility to get money as by selling his dream campaigns to centers.

As you'll find in the social networks offers for non-voice processes and inbound campaigns only against a huge up-front fee is confirming already the scam. It does not make any difference how the fee is getting called. Every work, which is only available against a fee, is nothing else than a SCAM!!!

If you are getting scammed by someone with such or a similar process then you are guilty by yourself because you have been too lazy to inform yourself if the process is possible or not. Your own greed and laziness let you believe that the scammer is trustworthy. In this case you can complaint the scammer and your own stupidity.

If you don't believe the above than use Google and search for "Swissleaks".

 

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Fraud and Scam

Tech Support Scammer: G. P. Singh - zenfinancial.com
by Rudolf Faix Friday, November 20, 2015 9:04 AM

G. P. SinghUpdate November 21, 2015: Maybe it is not clear enough in the original article, but it does not matter if the scammer is paying the centers or not in this case. The scam starts by generating the calls for the “Tech support”:

  • Offered installation calls for Mcafee, Norton, MS Office, Printer setup
    A customer, which buys a product and which is not working on his site, likes to get his money back. For this reason he will complain the seller or the hotline from the manufacturer of the product and will not call someone where he has even to spend more money than he has spent already. This is called guarantee for a product. The producer or seller of the product needs to get the chance to solve the problem before he has to give the money back to the customer. That is consumer law and for this reason are the offers of the “installation calls” nothing else than scam. Nobody will pay for something where he has a right to get it for free.

  • Blue screen calls
    For the case a blue screen happens is there nowhere shown a phone number to call. Real blue screen cases are happening during system malfunctions based on some hardware or memory defects, failures of drivers or by installing some suspicious software. A blue screen cannot get solved from remote and by using some remote desktop programs because these programs are not functioning during the time a blue screen happens. As you need to try to reproduce the problem will it be hard job to do such work from remote with a normal and technical not interested user on the other end.

  • Pop up calls
    If the pop-up is more than a simple promotion the offer is a scam. Even UK Financial Fraud Action is warning to give untrusted people remote access to their computer. Everybody knows how many people are using pop-up blocker and adblocker. The advertising industry is already crying about percentage of people can get reached. How will in this case a scammer generate enough calls which he likes to sell?

In any case call centers should be aware that participating in a fraud system is a criminal action and gets prosecuted. If you buy calls which are getting generated by malware you’ll be in the first line of investigation because of the money flow from the victim to you. Maybe the real criminal disappears in the meantime and you are the only remaining one which gets prosecuted. If the seller can get found is not so bad for you because in this case you’ll get prosecuted only for the dubious purchase but it can come worse too as everybody likes to protect himself in front of law.

The above facts cannot get discussed away. On the other site G. P. Singh tries to use the revenge postings from other scammers to use against me instead of trying to explain me where I’m wrong in my understanding his offer. The same way all other scammers are acting too. The problem is only that there are no evidences and the postings did not get proved from anyone. Richa Softwaresolution has even tried to fake an email from me but could even not provide mailheaders for it. This try can get found in my article Fake emails which seems to be from Rudolf Faix - rudolffaix@gmail.com - rudolf.faix@wwpa.com. Such an email gets shown at the screenshot below:

 

Original arcticle:

At the LinkedIn profile from G. P. Singh gets shown how a formerly successful businessman has changed to be now a scammer. The statement from G. P. Singh in answer to a comment shows already the scam: "There are no details to send. Decice what you want, place an order, prepay and we deliver the calls. Simple!".

Maybe the scammer does not know that Microsoft, Symantec (Norton), Intel (McAffee) and the manufacturers like Canon, HP, Dell, etc. have their own support hotline where their customers can call free of charge and get support without paying for it. The calls to these support hotlines are even used for improving their products. But it seems that the scammer G. P. Singh has already lost his ability to think and is only interested in getting money for nothing.

For the case that a center owner pays for getting such a kind of calls and he gets really some calls then these calls are getting generated by malware and fake websites. That is a crime which gets prosecuted. In such a case the center owner needs to think how he gets paid for his fraud service. The money flow will make the center owner to a scammer and bring him into the first line of investigation. Here are some examples about tech support scam, which got already prosecuted:

Here is a screenshot from the scam offer:

LinkedIn posting of the scam

Maybe the scammer G. P. Singh needs some money for disappearing because the Stock Fraud Attorney Fitapelli | Kurta is actually searching for more victims of a fraud done by Zen Financial Services and Jonathan Bao:

Broker Complaints: Zen Financial Services and Jonathan Bao

The securities and investment fraud law firm, Fitapelli Kurta, is interested in speaking to investors who have lost money investing with Zen Financial or Jonathan Bao.

Zen Financial Services is an independent financial planning and investment firm based out of in Alhambra, California. Zen Financial Services was established in 2011 by Jonathan Bao. Zen Financial Services specializes in retirement plans, wealth management to high net worth individuals, and small businesses. Zen Financial Services offers investments in common stock, mutual funds, annuities, Roth IRAs, Traditional IRAs, and 401k’s. Zen Financial Services is a small firm, employing approximately one to four people. Zen Financial Services’ main office is located at 205 South Chapel Avenue, Alhambra, CA 91801. Zen Financial Services is not a FINRA member firm and is not registered with the SEC.

Zen Financial Services’ founder and president, Jonathan Bao, has recommended the following securities to investors: ProShares Ultra VIX Short-Term Futures (UVXY) and Dendreon Corporation (DNDN). Jonathan Bao is also registered with Royal Alliance Associates.

These 2x ETFs are highly speculative investments which present a significant amount of risk to investors. These nontraditional ETFs trade on a daily basis, which means they should ideally be sold at the end of each day to accurately predict and maximize profit. The longer these ETFs are held on for, the harder they become to predict and the less likely an investor is to make any money.

If you or someone you know has lost money investing in nontraditional ETFs through Jonathan Bao or Zen Financial Services, Royal Alliance, or one of its other brokers, you may be entitled to full recovery of your losses. The attorneys at Fitapelli Kurta prosecute cases on behalf of investors like you who have lost money as a result of unsuitable investments recommended by firms like Zen Financial Services and Royal Alliance. These cases are taken on a contingency fee basis only, which means our firm will not receive any compensation whatsoever unless and until you recover money.

Cases are filed with the Financial Industry Regulatory Authority (FINRA) and will submit to arbitration. Fitapelli Kurta has filed hundreds of cases before FINRA and has recovered millions on behalf of investors who have fallen victim to broker misconduct. Do not delay. Call 877 – 238 – 4175 to speak directly to an attorney and further discuss the merits of your case.

Our consultations are always free.

Call 877 – 238 – 4175 now.

Domain registration data of zenfinancial.com:

Domain Name: zenfinancial.com
Registry Domain ID:
Registrar WHOIS Server: whois.onlinenic.com
Registrar URL: http://www.onlinenic.com
Updated Date: 2015-10-02 04:59:28
Creation Date: 2003-10-31
Registrar Registration Expiration Date: 2016-10-31
Registrar: Onlinenic Inc
Registrar IANA ID: 82
Registrar Abuse Contact Email: onlinenic-enduser@onlinenic.com
Registrar Abuse Contact Phone: +1.5107698492
Domain Status: clientTransferProhibited
Reseller Org: DelhiNet Web Services Pvt. Ltd.
Registry Registration ID:
Registration Name: Zen Financial Inc.
Registration Organization: Zen Financial Inc.
Registration Street: 22582 Forest Run Drive
Registration City: Ashburn
Registration State/Province: VA
Registration Postal Code: 20148
Registration Country: US
Registration Phone: +1.3477464430
Registration Phone Ext:
Registration Fax: +1.3474120995
Registration Fax Ext:
Registration Email: gp@zenfinancial.com
Registry Admin ID:
Admin Name: Zen Financial Inc.
Admin Organization: Zen Financial Inc.
Admin Street: 22582 Forest Run Drive
Admin City: Ashburn
Admin State/Province: VA
Admin Postal Code: 20148
Admin Country: US
Admin Phone: +1.3477464430
Admin Phone Ext:
Admin Fax: +1.3474120995
Admin Fax Ext:
Admin Email: gp@zenfinancial.com
Registry Tech ID:
Tech Name: Zen Financial Inc.
Tech Organization: Zen Financial Inc.
Tech Street: 22582 Forest Run Drive
Tech City: Ashburn
Tech State/Province: VA
Tech Postal Code: 20148
Tech Country: US
Tech Phone: +1.3477464430
Tech Phone Ext:
Tech Fax: +1.3474120995
Tech Fax Ext:
Tech Email: gp@zenfinancial.com
Name Server: dns1.theworldwidewebpeople.com
Name Server: dns2.theworldwidewebpeople.com
Name Server: ns1.thewindowshostingpeople.com
Name Server: ns2.thewindowshostingpeople.com

Update November 21, 2015 - A statement from Mr. G. P. Singh:

Also, ZenFinancial, has nothing to do with the 'Zen Financial Services' which you are referring to, so please remove this post, ASAP

Maybe he is right in this case, but it is his problem to use the same name of a fraud company. As Microsoft and the other companies are not publishing his phone numbers for their support services remains the question how the calls are generated. The offer includes "Blue Screen calls" and "Pop Up calls". As no phone number gets shown at a blue screen it will be very hard for a scammer to find any arguments why someone should call his number if there is no scareware or malware used for generating this kind of calls. Scareware and malware distribution is a crime!

Update November 21, 2015 - A personal message to me from a Facebook member:

I saw your post regarding Mr Singh. He has a lot of campaigns to offer. I am supposedly going to run his payday loan campaign but a supposed to be 1-2 minutes script to run by an agent he wanted the call to run for 15 minutes. Which is very impossible and the pay is $9 only per succesful transfer. Definitely all centers who gets campaigns from him lost. I have never seen an outbound campaign with a very short script to run on a call for 15 mins or more. I think too hes a scammer. You may check his zen blog page for diff campaigns

 

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AboutMe

I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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