Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Who scammed whom? I recommend to all: Do NOT pay any upfront!
by Rudolf Faix Tuesday, February 24, 2015 9:28 AM

Today I have found a nice complaint at an offer from LinkedIn. It shows how the scammer are scamming each other. It seems like a normal business for them.

Found at: https://www.linkedin.com/groupAnswers?viewQuestionAndAnswers=&discussionID=5899068376386396165&gid=3794594&goback=%2Enmp_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1#commentID_null

hemanth rao
BPO Projects Out Sourcer
hi shanu hru u nicely escaped and because of u company which u worked is suffering here and u changed mobile no twice nice bpo business ur doing baby....very soon chennai will catch u enjoy till that time......

hemanth rao
BPO Projects Out Sourcer
very soon chennai cops will catch u.... ur providing fake projects to companies.....dont worry ur time is up and chapter is close .....very soon other new centers who gives comments on ur posting they will also come to know how big cheater u are.......

Shanu Thomas
Business Development Manager
ha ha what a joke which company is suffering because of me and my mobile number i changed you try once again it will ring only and if i am fake means you also fake because i was taking process from you only right hemanth.and chennai cops have lots of work y they will catch me you ran from bangalore to hyderabad and what is this new joke you are creatingyou people dont have any other work or what.and dont worry now i am giving process to those companies only who from previously working with me and they are working properly

Shanu Thomas
Business Development Manager
if chennai are suffering means because of you and sai ugainder not because of me and please dont start again all that fun again here dont worry i am not going to take your centers

Alagiri srinivasan
Managing Director at AERO WEB TECHNOLOGIES
hemanth wat about that pradeep process pdf to doc conversion u guys wont give work load and qc report also wats going thr . sai from ardent told me you guys will going to refund the amount but when u will do that.

Shanu Thomas
Business Development Manager
No one will refund money I also given center they told they will refund but not yet and now they blaming others centers are suffering

 

My recommendation:

DON'T PAY ANY UPFRONT HOWEVER THE FEE IS CALLED!!!

 

 

Tags: , , ,

Scammer Exposed

The Business Advisor Kaushik Ganguly, with "16 years experience", does not know for whom he is working
by Rudolf Faix Friday, February 13, 2015 1:23 AM

In the night I got a LinkedIn message from Kaushik Ganguly, Business Advisor and Management Consultant for ITES - Call Center industry with 16 years experience A part of this email is:

"what if center fails to perform? what if center fails to retain campaign? what if center do not work seriously? what if center do not have financial strength to run center? what if center close down for other reasons? AND most importantly ... what if center choose not to pay consultant/broker after getting payment from client?? Those all happened in real life with many people

If center talks about giving monthly payment to consultant ... why they can't pay the way they pay to Chartered Accountant, VOIP provider, Dialer company, Lead provider and many others? Why always they make a big issue of paying to consultant ... when they know getting a good profitable campaign is 500% more important then getting audit, voip, dialer or leads!! "

It seems that this "Business Advisor" does not know for whom he is working and who is paying the bill! He did not learn in "16 years" of experience how business is done. That is the same way like you pay for an attorney to bring you into jail.

If he get's paid from the outsourcing company, then he is in need to verify the center to which he suggest to outsource. This cannot only be done by verifying the business register and the credit-worthiness of the center. That has nothing to do with any upfront fee or any other similar fee, however it would get called. As soon as he takes from the chosen center some money he is running into a conflict of his and his customers interest.

If he get's paid from the center, which takes the outsourcing contract, then he is responsible for the credit-worthiness of the outsourcing company and that this company is a real company. Here he has to do the same inspections and researches about the outsourcing company.

If his client, there is no difference if his client is the outsourcing company or the center which is doing the outsourced work, is a fake, he is in a very bad situation, because he is liable to his client and has to compensate his clients damage, because it his fault if he did his research not in full. In this case the "broker" or however he likes to get called, has to show his identity too. Hiding themselves in the anonymity of the internet show only that the is not real and nobody shall do any business with him. Everybody should know that you cannot reach into pocket of a naked one.

What he has written is true, but the word "center" need to get replaced with the phrase "all participating parties".

In any case his explanations are showing only that he is promoting not existing services or campaigns to get new centers, because he stated in his email that he is starting his work for a center not before he gets the order. This is called betraying and is a criminal action, which will get prosecuted.

Even his company iNanoSoft Outsourcing has no domain. The only result found in Googles history is iNanoSoft.de. It has be a software company from Germany, which is already closed.

The LinkedIn Mail communication:

RE:The “genuine campaigns” from the brokers

Kaushik Ganguly Business Advisor and Management Consultant for ITES - Call Center industry with 16 years experience

 

12. Februar 2015, 17:10 Uhr

 

Sie und Kaushik Ganguly sind beide in einem Netzwerk oder einer Gruppe.

There are many misunderstanding and misconceptions around about call center business development ... as well as too much hypocrisy and foolishness. Let's analyse one by one - 

1) someone is making a call center ... without knowledge and experience about this industry? If they have experience ... then why they can't arrange business on their own? If they don't have experience ... then how they expect to get on their terms? 

2) It is demand and supply. If getting business is very easy ... no one will ask for a penny! If very tough ... you have to pay to get. It again depends on center's profile ... if they are big ... all will come to them ... if small center ... they have to try a lot and experiment 

3) People talking about consultant's role should not end with client SLA. Fine, then give him a proper role. Make him your advisor! Don't expect that you will treat someone as broker and he will give A-Z service ... don't demand like a kid! 

4) People expect that consultant (or broker ... whatever you call them) should give a direct client, give unlimited support and should not ask for money ... till center makes money!! Great .... but few questions ... what if center fails to perform? what if center fails to retain campaign? what if center do not work seriously? what if center do not have financial strength to run center? what if center close down for other reasons? AND most importantly ... what if center choose not to pay consultant/ broker after getting payment from client?? Those all happened in real life with many people 

5) If center talks about giving monthly payment to consultant ... why they can't pay the way they pay to Chartered Accountant, VOIP provider, Dialer company, Lead provider and many others? Why always they make a big issue of paying to consultant ... when they know getting a good profitable campaign is 500% more important then getting audit, voip, dialer or leads!! 

Only solution is to build a long term relationship between genuine center and genuine consultant ... based on mutual trust and confidence. Else one can go on bashing consultants/ brokers and end up being cry baby with no progress at all

 

Tags: , , , , , , , , , , , , , , ,

Call Center | Scammer Exposed

What they could do wrong, they did wrong: Ishita Choudhary - amigosoutsourcing.com
by Rudolf Faix Thursday, February 12, 2015 2:54 PM

Today I got an add request from Ishita Choudhary and as soon I have accepted her I got immediately an offer. In this offer has been written:

"We will be requiring your company profile for the verification process. If company profile is not available then please provide us any scan copy of your photo ID proof (Aadhar Card / Pan Card / Voting Card / Passport copy / Driving License) with your current profile."

I have been looking at her profile. There I found an agency picture instead one of a real person and only a Google email address. So she hides herself in the anonymity of the Internet. The result for me has been that she has something to hide. How she can even think in this case that somebody will send her a copy of any document. Everybody need to think about identity theft in this case.

She sent me afterwards the address of her homepage (www.amigosoutsourcing.com [2016-02-25: Link removed as the domain already not exists]). I checked first the registry data about scamadviser.com. The result has been:

Alert Result: The owner of the website is using a service to hide their identity
Alert Result: This website is 54 Days old
Alert Result: The website expected life (365 days) is relatively short.
Alert Result: The website appears to be less than six months old

Afterwards I have been looking at their website. There has been written an address. This seems to be a fake address, because nobody registers his website with an anonymizer service and writes afterwards his real address at the webpage. Doing this does not make any sense.

For a domain, which is 54 days old is the counter shown at their website with 2110 visits and 4195 page views very high. Alexa gives the site a rank of 5 566 540 and a daily page view per visitor of 2. So they have started their counters with an initial value of 2000/4000.

Nobody shall trust such a "company" as long as they are not building up their reputation. As it seems to be normal for them to lie, it would be very difficult for them to build up an online reputation. Even the sentence "Amigos info services started building the ways since 2012.Later converted into Amigos Outsourcing." can be a fake because Google did not find anything historical about "Amigos info services". Changing the name after a few months until 2 years operations make them more suspicious than trustful.

Result: For the case they are a real company then everything what they could do wrong, they did wrong until now.

My LinkedIn mail communication with Ishita Choudhary from amigosoutsourcing.com:

Ishita Choudhary, February 12, 2015 03:17 (GMT + 1):

Hello Sir,

Hope You Are Doing Very Well!!

Ishita Choudhary(Business Development Executive)

Hello Sir,

Greetings for the day.

Amigos Outsourcing Pvt. Ltd

Amigos Outsourcing started building the ways for our esteemed clients since 2013. In December 2014, Amigos Outsourcing converted from Partnership firm to Pvt. Ltd Company as Amigos Outsourcing Pvt. Ltd. Amigos Outsourcing Pvt. Ltd is the leading BPO company in Jaipur, Rajasthan. We believe in innovation and quality services and serves the finest & well-known domestic & an International clients. We focus on complimenting offshore call center outsourcing with an internal improvements that increase the efficiency and profitability of our clients Stakeholders.

Currently we have projects like :

  • Matrimonial form filling (Offline)
  • Southern E-bill form filling (Offline)
  • Resume writing (Online)
  • Business Directory (Online)
  • E- Book Publishing (Online)
  • Publisher Data Form Filling (offline)

We will be requiring your company profile for the verification process. If company profile is not available then please provide us any scan copy of your photo ID proof (Aadhar Card / Pan Card / Voting Card / Passport copy / Driving License) with your current profile.

After getting the company profile and approval is done, commercial details will provided immediately.

Please do the needful.

It would be our pleasure to work with you.

Hoping for the positive response.

Thanking you.

For More Details:

Skype:ishita.choudhary5

Mail:choudharyishita89@gmail.com

 

Rudolf Faix, February 12, 2015 03:35 (GM+1):

Hi Ishita

If you like to verify someone, then you cannot hide yourself in the anonymity of the Internet. I think more that you have a reason why you hide yourself behind a agency picture.

Take a look at my homepage at http://www.wwpa.com. There is listed what and at which condition we are working.

Unlike you, I do not need to hide myself and I can use my real name and my own picture in my profile.

Read first this: http://fraud-systems.wwpa.com/post/identity-theft.aspx and if you don't believe me than go directly to https://www.fbi.gov/scams-and-safety/common-fraud-schemes/identity-theft

best regards

Rudolf

 

Ishita Choudhary, February 12, 2015 03:53 (GMT+1):

Hello Rudolf,

Thanks for your Advise.

We are not hiding our identity.we have genuine process.

you can visit our website.

www.amigosoutsourcing.com

and you can take to chance work with us..

 

Rudolf Faix, February 12, 2015 03:58 (GMT+1):

Hello Ishita

How you call this if you are not calling it hiding:

Alert Result: The owner of the website is using a service to hide their identity
Alert Result: This website is 54 Days old
Alert Result: The website expected life (365 days) is relatively short.
Alert Result: The website appears to be less than six months old

best regards

Rudolf

 

Ishita Choudhary, February 12, 2015 04:02 (GMT+1):

Hello Rudolf,

I know now dayz 99% scam does happen.

but you want to do business then make deal to someone trust them and after that if you found any fraud you can case them.

100% legal documents,pdc,bg we provide.

Thanking You

 

Rudolf Faix, February 12, 2015 04:12 (GMT+1):

Hello Ishita

As you are hiding yourself, nobody will send you any document copies. If you like to verify my business than you can take the information found at the link Imprint (http://blog.wwpa.com/page/imprint.aspx) and there you'll find at which office my company is registered ("Authority in accordance with ecommerce law: Bezirkshauptmannschaft Tulln").

You have:

  • a freemail address
  • a picture of an agency at your profile
  • a hidden registered domain
  • and you are less than 2 month in business

For this facts you have to prove your identity first!

best regards

Rudolf

 

Ishita Choudhary, February 12, 2015 13:26 (GMT+1):

Hello Rudolf,

i agree with you ,I am not forcing you to trust us.

have a nice day.

Thanking You.

 

A translation of a promoted call center campaign at LinkedIn
by Rudolf Faix Saturday, February 7, 2015 4:06 PM

Recently I found a call center campaign at LinkedIn, which has been looking good at the first view:

LOOKING FOR CENTERS FROM (INDIA, SOUTH AFRICA AND PHILIPPINES)

5 year old Tech Support Company based in Texas looking for "experienced" call centers to outsource our outbound tech support sales. We have centers in India working for us from more then 4 years and generating good profits.

Pay-out from $50 to $185 for per sale.

 

Analyzing the product:

The product is not really a bad idea. As the company is based in in a small city, with a population of around 40000 people, called Hurst in Texas, the local possibility for offering a computer service has not really a big chance. Remote service and support can be a possible income.

Negative aspects:

  • A remote service works only if the computer is still running and has a connection to the internet

  • It can be only a software service for optimization of the performance, virus removal (as long the virus is not blocking the Internet connection), spyware scan and malware removal.

  • The service is limited to Windows and Office

  • The offered service "Setup a new system" cannot get done from remote. A transport of the computer can result that the computer does not work when it arrives back to the customer. The reason is very simple: From the vibrations during the transport a card or a plug can lose the correct contact. For this is it better for the customer to visit a computer repair center locally.

  • The company exists already nearly 5 years. They are offering 4 different plans for home users and 2 different plans for business use. The monthly rate is with $15.95 the same for all plans. The initial price for home users varies from $195.95 until $349.95 only the contract time is different. At the website is no reason written why someone should make a contract for 3 years for $349.95 initial with additional $15.95 per month instead of a contract for 6 months for $109.95 + $15.95 monthly. The only difference is the initial price. What the benefits of the higher price and the longer contract time are is missing. Maybe they don't know it by themselves. In this case the telemarketer has no arguments to sell a higher priced plan.

  • Compare at Amazon the price of a new computer in the USA with the maintenance plan what the telemarketer should sell: a complete computer set including monitor, keyboard, mouse and Windows 7 is actually at Amazon for $160 (Dell) available. The setup can get done with the help of the Dell Hotline. An argument for the price is in this case really missing.

In sum is the product not really a runner. In the USA is it normally that the monthly price is coming less as longer as the contract is running.

 

I try now to translate this advertisement for you:

You need to know that the average call center agent in the USA gets $27000/year ($2250/month or $15/hour)..I have simple divided the yearly salary by 12 and the monthly salary by 150 hours like it is in Europe usable. This company is located in Texas, There is the average income for a call center agent even lower. It is there $26000/year, which makes a hourly rate of $14.45

The offered pay out from $50 - $150 per sale is looking at the first view good, but only on the first view.

Let's take the lowest offered commission per sale, which is $50. A one is not really realistic, because for this the arguments for selling it are already missing.

The company would be positive in labor costs if she would sell each 3 hours and 33 minutes one product per agent by having own telemarketers. The company itself does not believe in their own sales possibilities at such a rate. For this they try to find a call center from a low wage country, which even takes the risk of the product. Maybe the call center should even provide the data for the sales.

My opinion is that very good and very experienced agents will be able to sell in average one product per day as long as the marketing of the product will not get improved. If the marketing will reduce the sales price, the pay out per sale will go down too or the company will not be able to survive and pay you.

So centers think about how long can you work for $50. Maybe you sell one product per 10 hours per agent in average. Are you able to survive with this income?

The sentence "We have centers in India working for us from more than 4 years and generating good profits" is only promotion and for this I can say only: "Never trust a statistic which you did not fake by yourself"

 

Source offer: LinkedIn offer

Source product: www.fixmycomputerdude.com

 

Tags: , , , , , , , , , , , , ,

Call Center

Avoiding to get scammed
by Rudolf Faix Saturday, January 31, 2015 2:52 PM

Since I have started my private war against the scammer, I have noticed that a lot of people at LinkedIn have changed their profile picture. Some of them have put their real picture at their profile and some have removed their pictures. This one, which have removed their pictures are trying to hide something from you.

Every scammer likes to hide his identity, because he likes to disappear as soon as he received your money. For this you should ignore offers, which are coming with the following fails:

  • Profiles without pictures

  • Profiles with pictures from celebrities, photo models, animals, flowers, arts, company logos, etc. Use Google image search for finding out such pictures.

  • Domains, where the domain owner is hidden by an anonymization service

  • Domains, where the domain owner is named like “Domain Admin”, “Domain Owner”, etc.

  • Domains, where the email address of the domain owner is an address of a freemail service. They have needed a real email address too for registering their freemail address.

  • People, which like to communicate with you only by using a service from a freemailer. It is ok, if the first contact is done by a freemailer, but afterwards they should use their own email address.

  • People, which have no other contact possibility then skype. They are only wasting your high valued time

  • Offers, which sounding too good to be true (like get thousands of dollars for doing nearly nothing). Nobody can give you money as a gift

  • Offers, which suggest you that you need to be fast to get it. Take a look how many times such offers are getting repeated. You have all time of the world to prove the offer and for making a background check

  • Offers, where you have to pay any fees like upfront, consulting, etc. for getting it. Even they are a fake if they are promising it that you get it back after a few months.

 

How to identify scammer by using free tools

 

Tags: , , , , , ,

Defense

Filter by APML

AboutMe

I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

Disclaimer

All data and information provided on this site is for informational purposes only. I make no representations as to accuracy, completeness, currentness, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. All information is provided on an as-is basis and is only representing my own opinion. By browsing or using content from this site you accept the full legal disclaimer of this website.