Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Scammer: 9FRAMES INFO SERVICES LLP - 9frramez.com - 9frames.org
by Rudolf Faix Monday, November 23, 2015 10:35 AM

Logo 9frramez Info Service LLPProfile picture of safiya begumRecently I got forwarded a form filling project "US LOAN CUSTOMERS DATA DIGITALIZATION PROCESS". Already the title told me that the project is nothing else than scam. U.S. consumer date are protected by law. Banking data and loan data are high sensible data and are for this reason to get special protected. Public available are normally not more than data found in a phone directory.

The offer is from 9frramez Info Service LLP, which should be an ISO 9001-2008 certified company for the case even the the ISO certification is not a fake too. Their staff member can even not show her own face at her LinkedIn profile. It seems that Safiya Begum (for the case it is her true name) does not like to provide a manhunt picture by herself. The same is valid for their director, which is using at LinkedIn the name "9 frramez" and a graphic instead of a profile picture. The Facebook profile of 9frramez does not look in a better way.

It seems that both are believing that it is enough to promote dream campaigns and get for their inventions huge advanced fees. In any case is the comment interesting with which I got the campaign description forwarded:

Greetings of the day.

 

please find the attachments of the campaign.

These guys have Diwali offer for me in the payment which ill send you in another mail.

To talk about work, when i visited their registered office they showed me the work in the software they going to provide me for the work. I have seen the the software, seen them working on it.

I had searched for their companies master data in mca21.com an Indian government website. I will send those details too.

when i visited one of their vendor(center which is working on their project like other centers) he told me that he paid some amount while getting the project, though there is a delay in the payback, client is paying the bills without fail. He is running a home based BPO where he is living with his family. He showed me the mails of work he's been allotted. his employees are working through team viewer. I had observed everything and didn't find anything to doubt him.

Coming to 9frames they were a bit rude when i asked them for another center details. Previously they used to call me of their own, but now when i called them about the center details they were rude. I just said them "fine then....thank you".

 

Please go through all of them.

Attached has been the project description as pdf-file and the following screenshot:

The above screenshot shows that the data are computer generated and for this reason already stored in a digital way. There is no need for any manually action to convert the data into another format or storage ares. This can be done by converting data on the direct way. Such a data conversion is faster (depending on the system itself will take such a export/import procedure a few minutes and not 11 months like described in the pdf-file) and is 100% error free. In any case is a dataconversion cheaper than any manual workforce.

For this free invented project the scammer likes to get  "SERVICE FEE Rs.2.00 Lakh + (14% Service Tax) for Each 5 Seats or Rs.3.75 Lakh + (14% Service Tax) for Each 10 Seats". I know that scammer don't like to use their brain and they are thinking if they invent a campaign then it needs to be very expensive. But they are even to stupid to invent a campaign for a scam which can hardly get identified, because their brain is not in training.

That they even ar too stupid to remember their own company name gets shown if we take a look at their company registration data:

LLP Master Data
LLPIN AAB-1940
LLP Name 9FRAMES INFO SERVICES LLP
Number of Partners   0
Number of Designated Partners   3
ROC Code RoC-Hyderabad
Date of Incorporation 31/10/2012
Registered Address 4TH FLOOR,FLAT NO.67,D.NO.54-20/5-3/1 OPP.AMMA RESTAURANT,GURUNANAK COLONY MAI N ROAD VIJAYAWADA Srikakulam AP 520008 IN
Email Id 9framesindia@gmail.com
Previous firm/ company details, if applicable  
Total Obligation of Contribution 100000
Main division of business activity to be carried out in India  72
Description of main division Computer and related activities
Date of last financial year end date for which Statement of Accounts and Solvency filed  
Date of last financial year end date for which Annual Return filed  
LLP Status Active

 

Directors/Signatory Details
DIN/PAN Name Begin date End date
0007176218 GIRISH KONDURU 08/05/2015  
0002896002 VARADA RAJYA LAKSHMI 31/10/2012  
0006361436 TULASI KRISHNA VARADA 31/10/2012  

Even at their domain registration they are not able to write their real company name: 

Domain Name: 9FRAMES.ORG
Registry Domain ID: D164739177-LROR
Registrar WHOIS Server: WHOIS.ENOM.COM
Registrar URL: WWW.ENOM.COM
Update Date: 2015-10-17T00:20:39.00Z
Creation Date: 2012-02-17T06:37:00.00Z
Registrar Registration Expiration Date: 2017-02-17T06:37:00.00Z
Registrar: ENOM, INC.
Registrar IANA ID: 48
Registrar Abuse Contact Email: ABUSE@ENOM.COM
Registrar Abuse Contact Phone: +1.4252982646
Domain Status: REGISTRAR-LOCK
Registry Registrant ID: a8c6baa9958a049c
Registrant Name: KRRISHNA VARADA
Registrant Organization: 9FRRAMEZ
Registrant Street: BSR PLAZA
Registrant Street:
Registrant City: VIJAYAWADA
Registrant State/Province: ANDHRA PRADESH
Registrant Postal Code: 520008
Registrant Country: IN
Registrant Phone: +1.8662466199
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: 9frramez@gmail.com
Registry Admin ID: a8c6baa9958a049c
Admin Name: KRRISHNA VARADA
Admin Organization: 9FRRAMEZ
Admin Street: BSR PLAZA
Admin Street:
Admin City: VIJAYAWADA
Admin State/Province: ANDHRA PRADESH
Admin Postal Code: 520008
Admin Country: IN
Admin Phone: +1.8662466199
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: 9frramez@gmail.com
Registry Tech ID: a8c6baa9958a049c
Tech Name: KRRISHNA VARADA
Tech Organization: 9FRRAMEZ
Tech Street: BSR PLAZA
Tech Street:
Tech City: VIJAYAWADA
Tech State/Province: ANDHRA PRADESH
Tech Postal Code: 520008
Tech Country: IN
Tech Phone: +1.8662466199
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: 9frramez@gmail.com
Name Server: NS1.JUNIPER.ARVIXE.COM
Name Server: NS2.JUNIPER.ARVIXE.COM
DNSSEC:UNSIGNED
URL of the ICANN WHOIS Data Problem Reporting System:
HTTP://WDPRS.INTERNIC.NET/
>>> Last update of WHOIS database:2015-08-16T19:42:11.00Z <<<

The second domain registration data 9frramez.com:

Domain Name: 9FRRAMEZ.COM
Registry Domain ID: 1856910805_DOMAIN_COM-VRSN
Registrar WHOIS Server: WHOIS.ENOM.COM
Registrar URL: WWW.ENOM.COM
Update Date: 2015-08-17T13:26:04.00Z
Creation Date: 2014-05-01T10:13:00.00Z
Registrar Registration Expiration Date: 2017-05-01T10:13:00.00Z
Registrar: ENOM, INC.
Registrar IANA ID: 48
Registrar Abuse Contact Email: ABUSE@ENOM.COM
Registrar Abuse Contact Phone: +1.4252982646
Domain Status: REGISTRAR-LOCK
Registry Registrant ID:
Registrant Name: KRRISHNA VARADA
Registrant Organization: 9FRRAMEZ
Registrant Street: BSR PLAZA
Registrant Street:
Registrant City: VIJAYAWADA
Registrant State/Province: ANDHRA PRADESH
Registrant Postal Code: 520008
Registrant Country: IN
Registrant Phone: +1.8662466199
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: 9frramez@gmail.com
Registry Admin ID:
Admin Name: KRRISHNA VARADA
Admin Organization: 9FRRAMEZ
Admin Street: BSR PLAZA
Admin Street:
Admin City: VIJAYAWADA
Admin State/Province: ANDHRA PRADESH
Admin Postal Code: 520008
Admin Country: IN
Admin Phone: +1.8662466199
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: 9frramez@gmail.com
Registry Tech ID:
Tech Name: KRRISHNA VARADA
Tech Organization: 9FRRAMEZ
Tech Street: BSR PLAZA
Tech Street:
Tech City: VIJAYAWADA
Tech State/Province: ANDHRA PRADESH
Tech Postal Code: 520008
Tech Country: IN
Tech Phone: +1.8662466199
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: 9frramez@gmail.com
Name Server: NS1.JUNIPER.ARVIXE.COM
Name Server: NS2.JUNIPER.ARVIXE.COM
DNSSEC:UNSIGNED
URL of the ICANN WHOIS Data Problem Reporting System:
HTTP://WDPRS.INTERNIC.NET/
>>> Last update of WHOIS database:2015-08-16T21:21:44.00Z <<<

Update March 12, 2016: A Neelesh tries to impress me with big words:

Hi there!

It was very nice to see about our company that it is a scam on your blog.

We request you to share your address details to proceed legally on this particular issue.

We have completely gone through our previous track and didn't find nothing wrong with our people.

So, that we have escalated the matter to our admin department to take legal action against you.

We really cannot understand, no such person as mentioned in your blog visited our company and no people have behaved rudely with your people.

Anyways, It is better to you to remove the post asap, else we wanted to file suit on you after have confirmed that there was no such wrong things from our end.

Awaiting for your reply.

Regards
Neelesh
9frramez

Author information

Name: Neelesh
E-mail: neelesh.9frramez@gmail.com
IP address: 49.207.255.142
User-agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36 

It seems that Neelesh is even too lazy to look into the full legal disclaimer of this website or into the domain registration data. There he would find my address he is asking for.

Sure, each scammer does not recognize his own fail. The problem is only that 9frames Info Services LLP does not have any client for the offered campaign because loan data are in the U.S. protected by law and the outsourcing client would get fined with US$ 16,000 per record. If we are calculating how many records a center with 5 or 10 seats can enter during one day then we see that the client would pay millions of dollars for each day as a fine. For this reason the complete offshore outsourcing campaign will not make any sense because the client will pay in sum more than to let it typing by the most expensive staff of his own company.

So Neelesh, please file a law court case and bring the evidence that I'm wrong in my opinion. I'll bring you the victims, which got already scammed from from 9framez Info Services LLP.

 

Tech Support Scammer: G. P. Singh - zenfinancial.com
by Rudolf Faix Friday, November 20, 2015 9:04 AM

G. P. SinghUpdate November 21, 2015: Maybe it is not clear enough in the original article, but it does not matter if the scammer is paying the centers or not in this case. The scam starts by generating the calls for the “Tech support”:

  • Offered installation calls for Mcafee, Norton, MS Office, Printer setup
    A customer, which buys a product and which is not working on his site, likes to get his money back. For this reason he will complain the seller or the hotline from the manufacturer of the product and will not call someone where he has even to spend more money than he has spent already. This is called guarantee for a product. The producer or seller of the product needs to get the chance to solve the problem before he has to give the money back to the customer. That is consumer law and for this reason are the offers of the “installation calls” nothing else than scam. Nobody will pay for something where he has a right to get it for free.

  • Blue screen calls
    For the case a blue screen happens is there nowhere shown a phone number to call. Real blue screen cases are happening during system malfunctions based on some hardware or memory defects, failures of drivers or by installing some suspicious software. A blue screen cannot get solved from remote and by using some remote desktop programs because these programs are not functioning during the time a blue screen happens. As you need to try to reproduce the problem will it be hard job to do such work from remote with a normal and technical not interested user on the other end.

  • Pop up calls
    If the pop-up is more than a simple promotion the offer is a scam. Even UK Financial Fraud Action is warning to give untrusted people remote access to their computer. Everybody knows how many people are using pop-up blocker and adblocker. The advertising industry is already crying about percentage of people can get reached. How will in this case a scammer generate enough calls which he likes to sell?

In any case call centers should be aware that participating in a fraud system is a criminal action and gets prosecuted. If you buy calls which are getting generated by malware you’ll be in the first line of investigation because of the money flow from the victim to you. Maybe the real criminal disappears in the meantime and you are the only remaining one which gets prosecuted. If the seller can get found is not so bad for you because in this case you’ll get prosecuted only for the dubious purchase but it can come worse too as everybody likes to protect himself in front of law.

The above facts cannot get discussed away. On the other site G. P. Singh tries to use the revenge postings from other scammers to use against me instead of trying to explain me where I’m wrong in my understanding his offer. The same way all other scammers are acting too. The problem is only that there are no evidences and the postings did not get proved from anyone. Richa Softwaresolution has even tried to fake an email from me but could even not provide mailheaders for it. This try can get found in my article Fake emails which seems to be from Rudolf Faix - rudolffaix@gmail.com - rudolf.faix@wwpa.com. Such an email gets shown at the screenshot below:

 

Original arcticle:

At the LinkedIn profile from G. P. Singh gets shown how a formerly successful businessman has changed to be now a scammer. The statement from G. P. Singh in answer to a comment shows already the scam: "There are no details to send. Decice what you want, place an order, prepay and we deliver the calls. Simple!".

Maybe the scammer does not know that Microsoft, Symantec (Norton), Intel (McAffee) and the manufacturers like Canon, HP, Dell, etc. have their own support hotline where their customers can call free of charge and get support without paying for it. The calls to these support hotlines are even used for improving their products. But it seems that the scammer G. P. Singh has already lost his ability to think and is only interested in getting money for nothing.

For the case that a center owner pays for getting such a kind of calls and he gets really some calls then these calls are getting generated by malware and fake websites. That is a crime which gets prosecuted. In such a case the center owner needs to think how he gets paid for his fraud service. The money flow will make the center owner to a scammer and bring him into the first line of investigation. Here are some examples about tech support scam, which got already prosecuted:

Here is a screenshot from the scam offer:

LinkedIn posting of the scam

Maybe the scammer G. P. Singh needs some money for disappearing because the Stock Fraud Attorney Fitapelli | Kurta is actually searching for more victims of a fraud done by Zen Financial Services and Jonathan Bao:

Broker Complaints: Zen Financial Services and Jonathan Bao

The securities and investment fraud law firm, Fitapelli Kurta, is interested in speaking to investors who have lost money investing with Zen Financial or Jonathan Bao.

Zen Financial Services is an independent financial planning and investment firm based out of in Alhambra, California. Zen Financial Services was established in 2011 by Jonathan Bao. Zen Financial Services specializes in retirement plans, wealth management to high net worth individuals, and small businesses. Zen Financial Services offers investments in common stock, mutual funds, annuities, Roth IRAs, Traditional IRAs, and 401k’s. Zen Financial Services is a small firm, employing approximately one to four people. Zen Financial Services’ main office is located at 205 South Chapel Avenue, Alhambra, CA 91801. Zen Financial Services is not a FINRA member firm and is not registered with the SEC.

Zen Financial Services’ founder and president, Jonathan Bao, has recommended the following securities to investors: ProShares Ultra VIX Short-Term Futures (UVXY) and Dendreon Corporation (DNDN). Jonathan Bao is also registered with Royal Alliance Associates.

These 2x ETFs are highly speculative investments which present a significant amount of risk to investors. These nontraditional ETFs trade on a daily basis, which means they should ideally be sold at the end of each day to accurately predict and maximize profit. The longer these ETFs are held on for, the harder they become to predict and the less likely an investor is to make any money.

If you or someone you know has lost money investing in nontraditional ETFs through Jonathan Bao or Zen Financial Services, Royal Alliance, or one of its other brokers, you may be entitled to full recovery of your losses. The attorneys at Fitapelli Kurta prosecute cases on behalf of investors like you who have lost money as a result of unsuitable investments recommended by firms like Zen Financial Services and Royal Alliance. These cases are taken on a contingency fee basis only, which means our firm will not receive any compensation whatsoever unless and until you recover money.

Cases are filed with the Financial Industry Regulatory Authority (FINRA) and will submit to arbitration. Fitapelli Kurta has filed hundreds of cases before FINRA and has recovered millions on behalf of investors who have fallen victim to broker misconduct. Do not delay. Call 877 – 238 – 4175 to speak directly to an attorney and further discuss the merits of your case.

Our consultations are always free.

Call 877 – 238 – 4175 now.

Domain registration data of zenfinancial.com:

Domain Name: zenfinancial.com
Registry Domain ID:
Registrar WHOIS Server: whois.onlinenic.com
Registrar URL: http://www.onlinenic.com
Updated Date: 2015-10-02 04:59:28
Creation Date: 2003-10-31
Registrar Registration Expiration Date: 2016-10-31
Registrar: Onlinenic Inc
Registrar IANA ID: 82
Registrar Abuse Contact Email: onlinenic-enduser@onlinenic.com
Registrar Abuse Contact Phone: +1.5107698492
Domain Status: clientTransferProhibited
Reseller Org: DelhiNet Web Services Pvt. Ltd.
Registry Registration ID:
Registration Name: Zen Financial Inc.
Registration Organization: Zen Financial Inc.
Registration Street: 22582 Forest Run Drive
Registration City: Ashburn
Registration State/Province: VA
Registration Postal Code: 20148
Registration Country: US
Registration Phone: +1.3477464430
Registration Phone Ext:
Registration Fax: +1.3474120995
Registration Fax Ext:
Registration Email: gp@zenfinancial.com
Registry Admin ID:
Admin Name: Zen Financial Inc.
Admin Organization: Zen Financial Inc.
Admin Street: 22582 Forest Run Drive
Admin City: Ashburn
Admin State/Province: VA
Admin Postal Code: 20148
Admin Country: US
Admin Phone: +1.3477464430
Admin Phone Ext:
Admin Fax: +1.3474120995
Admin Fax Ext:
Admin Email: gp@zenfinancial.com
Registry Tech ID:
Tech Name: Zen Financial Inc.
Tech Organization: Zen Financial Inc.
Tech Street: 22582 Forest Run Drive
Tech City: Ashburn
Tech State/Province: VA
Tech Postal Code: 20148
Tech Country: US
Tech Phone: +1.3477464430
Tech Phone Ext:
Tech Fax: +1.3474120995
Tech Fax Ext:
Tech Email: gp@zenfinancial.com
Name Server: dns1.theworldwidewebpeople.com
Name Server: dns2.theworldwidewebpeople.com
Name Server: ns1.thewindowshostingpeople.com
Name Server: ns2.thewindowshostingpeople.com

Update November 21, 2015 - A statement from Mr. G. P. Singh:

Also, ZenFinancial, has nothing to do with the 'Zen Financial Services' which you are referring to, so please remove this post, ASAP

Maybe he is right in this case, but it is his problem to use the same name of a fraud company. As Microsoft and the other companies are not publishing his phone numbers for their support services remains the question how the calls are generated. The offer includes "Blue Screen calls" and "Pop Up calls". As no phone number gets shown at a blue screen it will be very hard for a scammer to find any arguments why someone should call his number if there is no scareware or malware used for generating this kind of calls. Scareware and malware distribution is a crime!

Update November 21, 2015 - A personal message to me from a Facebook member:

I saw your post regarding Mr Singh. He has a lot of campaigns to offer. I am supposedly going to run his payday loan campaign but a supposed to be 1-2 minutes script to run by an agent he wanted the call to run for 15 minutes. Which is very impossible and the pay is $9 only per succesful transfer. Definitely all centers who gets campaigns from him lost. I have never seen an outbound campaign with a very short script to run on a call for 15 mins or more. I think too hes a scammer. You may check his zen blog page for diff campaigns

 

LinkedIn Scammer: munna shaikh - confirms that he has no contract with any client
by Rudolf Faix Saturday, September 19, 2015 4:33 AM

LinkedIn profile graphic Munna ShaikIt seems that the scammer Munna Shaikh needs urgently money and for this reason he has invented a form filling campaign.  Like each scammer he cannot show his face and uses instead a stolen graphic as profile picture. He does not like to provide a manhunt picture by himself.  He provides only one contact possibility - an Indian phone number – besides the email address he uses at the moment.  With other words everything is prepared for a fast disappearing.

With the statement “SO AT LEAST, WE MUST EARN SOME THING ON PROJECTS” in his email he declares by himself, that he does not have any contract with the client and that he is a scammer. With this statement he is declaring that at least he – the scammer - has to earn an invention fee paid by the center. A client which hires a broker has to pay the broker!

The LinkedIn mail from the Scammer Munna Shaikh:

*Dear Centers,*
Please find the below Reliance online form filling process details.

** *Reliance Form Filling Process*****

*Description:***A To fill the details of new connection into the

company's online portal with provided login ids & pwds.
Each form will contain 20 entries .

*Time Consumption: *30 to 40 seconds per form

Consultancy charges: - Rs 1,00,000/- +12.36 % Service tax paid { Not Adjust Billing }
Royalty :- 10 %

Work load : Unlimited

Nature of work : form filling

*Payout : 6 Rs per form *

Training Provided Online

Sign Up :- Online / Onsite

Billing cycle: Monthly (after raising invoice 15 days)

Monthly Billing:3 Lac - 4 Lacs/ Slot center can

get approximately depending on agents performance.

Available slots: 02


NOTE :- Only Interested Center Apply


*CALL US FOR BOOKING OR AGREEMENT ON : *9158646476
FROM* "

*Thanks & Regards.*
Seema Khan
BDM
Mob:9158646476
*join me on whatsup .*9158646476

SMALL INVESTMENT FOR PROFITABLE PROJECTS BUT GOOD BILLING .

WHY SHOULD WE WASTE MONEY AND TIME ON FAKE PROJECTS IN BPO MARKET ? SO AT LEAST , WE MUST EARN SOME THING ON PROJECTS . WE ARE PROVIDING SMALL BUDGET PROJECTS FOR YOU ,PLZ CALL US 9158646476 OR

BUSINESS DEALING FACE 2 FACE IN OFFICE , ONCE YOU SATISFIED THEN YOU CAN GO AHEAD FOR TAKING THE PROJECTS .

"DONT MISS THIS EARNING AND PROFITABLE CHANCE FOR YOUR BUSINESS"

The scammer Munna Shaikh offered the same campaign already at LinkedIn Pulse on August 18, 2015 with a screenshot. The screenshot shows a point of sales application because the fields of the form which should get filled are not shown on the image:

Sample graphic for form filling project

One week later, he offered the same project again at LinkedIn Pulse (August 26, 2015). Take a look how the conditions are changing in the offers: 

RELIANCE ONLINE FORM FILLING

 
 NATURE OF WORK                          
        ENTERING DETAILS OF CUSTOMERS IN SOFTWARE PROVIDED BY RELIANCE
 NUMBER OF FIELDS            -                        7

 RATE PER FORM                             -           Rs 1.20 Rs

TARGET PER COMPUTER                    -  Unlimited

NUMBER OF COMPUTERS REQUIRED     -  Min 10

TARGET FOR 10 COMPUTERS           -   Unlimited

MONTHLY BILLING                                      -     4,00,000 Above

BUSINESS PROCUREMENT FEES      -   RS. 40 k ONLY

SECURITY DEPOSIT                     -      NIL

DURATION OF CONTRACT             -      11 MONTHS

Sign up & Booking                           -  Online  & Onsite      

LAST DATE FOR BOOKING THE WORK
FOR MORE DETAILS CALL                     -   9158646476

Thanks & Regards,
Seema Khan { BDM }
9158646476

 

Tags: , , , , , , , ,

Scammer Exposed

The red herring and/or deception around Wesley Jon Pollard
by Rudolf Faix Saturday, September 12, 2015 7:35 AM

A person with the Facebook profile calling himself Bruce Young shared on September 11,  2015 06:16pm (GMT+2) with Christopher Claude my LinkedIn posting where I had in the comments section a communication with Wesley Jon Pollard and explained him that hiding himself in anonymity is not good base for making business. I also explained him my motivation for hunting scammers.

The content from Bruce Young:

Check this out https://www.linkedin.com/grp/post/3703199-5969350618647638019

The big investigator, police man (Sargent) and Sherlock Holmes from Eynsham did even not follow the link and posted his flames against me into the comment, because he has been thinking that Bruce Young sent him the link with the article “Is Christopher Caudle more than just a friend of the alleged scammer Wesley Jon Pollard?”.

By taking a look at the Facebook profile of Bruce Young I find the first 17 postings done on August 22, 2015. On the same day he has created a page with the name “Scammers Beware”, which has until now only 8 likes and two postings – the self-promotion of the page - done on August 22, 2015.

August 23, 2015: Bruce Young started his Facebook campaign where he is searching for Wesley Jon Pollard.

On September 10, 2015 Bruce Young published the first time a transcript of the Skype communication with Wesley Jon Poilard. This communication is dated from August 21, 2015.

Christopher Claude reported Wesley Jon Pollard in a forwarded email to me on August 26, 2015 as missing since July 7, 2015 – the email is dated with July 30, 2015. A copy of the email gets found in the updates from August 26, 2015 at the article “Scammer Wesley Jon Pollard - outoftheboxsolutions.weebly.com - dexterity-leads.com - rollingdice.in

My opinion about the rumors around Wesley Jon Pollards disappearance is nothing else than a red herring or a deception:

  • Someone, who communicated per Skype on August 21 will not get searched two days later already.

  • Someone, who needs to hide, will not get in contact by using Skype with people from which he is hiding.

  • Someone, who needs to hide, will not use his old and existing accounts for offers of his new company (dexterity-leads.com) for the case he did it not by a mistake.

  • Someone, who has nothing to hide, does not need to block me at LinkedIn
    Here a screenshot from Wesley Jon Pollards public profile when I'm logged in as Rudolf Faix at LinkedIn:
    Screenshot shows that Wesley Jon Pollard has blocked me on LinkedIn

    And here a screeshot from the same time, using another browser, without beeing logged in:
    Screenshot of the public LinkedIn profile without loginBlocking someone on LinkedIn does not really help. It makes the person only more suspicious. Everybody has a lot of friends and sometimes others are giving you access for searching some information. In such a case the blocking gets dismantled easily.

It is also my opinion that if somebody is searching for Wesley Jon Pollard he will find him at the place of the people whose name should get removed from the publicity or which are making the most rumors. For me it looks like that the profile from Bruce Young with the picture from the wrestler and actor “The Rock” Dwayne Johnson, got only created for helping Wesley Jon Pollard. I think that even the published pictures from Wesley Jon Pollard are only a fake and are showing in reality someone else.

Other articles about the case around Wesley Jon Pollard:

 

Bruce-Young-Chris-Caudle-message.pdf (231.25 kb)

Facebook-profile-Bruce-Young.pdf (6.39 mb)

LinkedIn-posting-Call-center-owners-dont-start-working-without-a-security-deposit-given-by-the-client.pdf (152.52 kb)

Update Jan. 18, 2017:
Link from the Facebook profile Christopher Claude (https://www.facebook.com/chrisdevelop) removed as it returns error 404 - not found.

 

The Marketing Source - Robbie Middleton - sent a bad joke instead of a proof
by Rudolf Faix Monday, September 7, 2015 1:57 AM

In each of the articles about the Caribbean Cruise Line (CCL) – Virtual Voice Technology (VVT) is getting found that the center is guilty by themselves if they are accepting the conditions from The Marketing Source. Business is a risk and not a sandpit where nothing can happen. Even in the email from Robbie Middleton is stated gets found that this campaign “is a VERY tough campaign with tight margins”.

The campaign gets offered as none voice campaign where the agent does not need to speak. That is nothing else than a misleading promotion, because if we take a look at the article “FTC Statement Virtual Voice Technology - CallAssistant, L.C. - submitted by The Marketing Source - Vance Vogel” then we can read that the agent is free in his choice to speak or playing prerecorded messages. The background of the FTC-rule is that it has to be a life agent to be available that the live agent has to speak with the called one if a recording is not available for answering a specific question. It will be seldom happen, but it can happen.

The statement that only Lars is offering the CCL campaign is not correct. Robbie Middleton has simple forgotten that he is offering the campaign at BPO Friends by himself too. Everybody can be sure that other companies have voice systems too, which are conform to the FTC rules.  TMS is not the only company, which has access to such a system. It is only used as an argument for their rip-off. US$ 200/week system costs + VoIP (up to $ 275) for 12 seats (24 connections) are nothing else than profiteering.

We have built for an Austrian satellite TV broadcaster a similar system with click to dial, manual selection of prerecordings and a few more features like play and win, live quiz, dating, shopping, etc. in a multi-language system (German, English, French, Spanish, Polnish), for € 1,450 (~US$ 1,615) including server hardware. This system has assigned 2,200 phone numbers, on this system are working 250 agents and a few full automated services like every 50th caller goes live into the studio, each 100th caller is winning a price, etc. at the same time.

It is not forbidden to make a bad deal. Everybody, who accepting a bad deal, is guilty by himself if he lose money in such a case. It is only from a company expected to recognize a good and a bad deal. If a company defends such a bad deal then such a company is in my opinion very suspect and there seems to be a reason why they are defending such a bad deal. Mostly is the reason that they are earning by themselves.

The construction of the included proof from the email shows more that it is a fake instead of a proof.  I think that CCL and TMS have enough experience in front of the law court collected to know how a proof has to look like. In this case the proof consists of pictures (one company header, and one picture for each “invoice” line), which seems to be from different sources. Such a construction is nowhere accepted as a proof for anything. All necessary parts for an official invoice are missing. It seems even to be a secret to whom the invoice got sent.

In a fair and transparent business is it usage that as soon as a customer likes to use his own or rented systems has the customer to pay the bill for it. How the customer makes his calculation in this case is the problem of the customer and not the problem of the service provider. Already the promotion of the campaign is misleading because there is written “The base rate is $ 2.25 per transfer with additional performance incentives based on quality” (BPO Friends - Robbie Middleton, .pdf (187.38 kb)). In such a case the rate cannot be lower than $ 2.25 for the >60 seconds transfer, but if we take a look at the document VVT CPD Explanation.docx (17.84 kb) we see that the base rate can be lower too.

The email from Robbie Middleton in reaction to my article "Slavery offer: CCL VVT none Voice or Semi-Voice campaign - The Marketing Source - Vance Vogel":

On Fri, Sep 4, 2015 at 6:05 PM, Robbie Middleton <rmiddleton@themarketingsource.com> wrote:

Rudolph,

What your source neglected to tell you is that there is a list of requirements VVT sends centers at the time of campaign implementation and VVT makes NO claims that this is an easy campaign at any time.  VVT does not even recruit centers at all.  Every center VVt have has either approached VVT via word of mouth or through Lars.  Lars is the ONLY approved broker for the VVT campaign.  VVT actually tell the centers that this is a VERY tough campaign with tight margins and very clearly state all charges.  99% of all center that fail, do so because they do not follow our guidelines.  It is absolutely, positively cheaper and easier to dial using the centers own VOIP and dialer, unfortunately this is ILLEGAL per the TCPA laws as well as infractions of the Telemarketing Sales Rule that would undoubtedly occur if the call centers were not regulated.    TMS and/or VVT receives no profit Login and VOIP charges.  I have copied the most recent invoice for logins associated with 4 centers Lars has referred and feel free to confirm the same with the company that invoices us as well as Lars.  This is the actual amount deducted from the centers commissions and not a penny more.  You can see that VVT IS CHARGED $10/login.  VVT pre-pays this expense on behalf of the centers so they do not have any up-front expense of their own.  VVT provides Leads, VOIP and Logins so they can LAUNCH without investing ANY of their own money.    VVT then deducts this Login and VOIP expense from the centers earned commissions.  There is no charge for leads.  We disperse the amount VVT loads each for VOIP each week evenly amongst all centers based on their percentage of total logins.  We do not profit from this expense either.  Regarding “CPD” and what your source failed to tell you is that VVT is paid by the cruise line on a CPD (Cost Per Deal) basis.  Each centers quality is tracked separately and a quantitative measure of quality is attached to their transfers in terms of “CPD”.  We cannot let centers send calls “at will” with no concern for quality as many of them (even with the CPD +/- structure in place) send calls with no customer on the line, transfer answering machines, transfer customers that requested DNC, etc….. I will send you the complete VVT launch e-mail just as I would a prospective center so you can see the truth.  The fact that VVT must implement so many rules and guidelines is indeed most unfortunate, but don’t let your source fool you into thinking we are “screwing” them.  Rules and guidelines are in place to adhere to all applicable laws and to protect VVT from unethical centers.  We have centers that have been doing the campaign for more than 3 years now and while it isn’t easy, it CAN be profitable when guidelines are adhered to. 

The above email had the following five pictures included as shown belown: 

Invoice header of SunBridge Systems
One line of the invoice from Sunbridge Systems
Another line of the invoice from Sunbridge Systems
Another line of the invoice from Sunbridge Systems
Another line of the invoice from Sunbridge Systems

The invoice header seems to be a fake because I did not find until now one IT company frome the U.S.

  • where the office phone number is hidden for privacy reasons from the public phone directory

  • where the office phone number is assigned to Google voice

  • where tel2name.com gives the result: 727-753-9323 - Deane Arteaga Wisteria Cir New Port Richey, Florida instead of Sun Bridge Systems LLC.

  • which writes their own domain name in the heaer of the invoice wrong
    (subbridgesystems.com instead of sunbridgesystems.com)

  • which needs to hide the ownership of their domain behind a privacy service

  • which makes since 2 years and 5 months promotions at her homepage for their registrar Godaddy

  • which has since 2 years and 5 months a homepage with the amazing content
    Screenshot from the homepage of sunbridgesystems.com

  • Buzzfile.com says about SUN BRIDGE SYSTEMS LLC:
    Sun Bridge Systems is located in Oldsmar, Florida. This organization primarily operates in the Business Services, nec business / industry within the Business Services sector. This organization has been operating for approximately 2 years. Sun Bridge Systems is estimated to generate $ 49,000 in annual revenues, and employs approximately 1 people at this single location.

SUN BRIDGE SYSTEMS, LLC is really a company and is listed at Floridas Department of State Division of Corporations (.pdf (119.20 kb)). The company got founded on March 11, 2013 at 5520 Rio Vista Dr., Clearwater, FL. 33760 (Link, .pdf (43.19 kb)) and relocated on April 1, 2014 to 518 Lakewood Dr., Oldsmar, FL 34677 (Link, .pdf (3.30 kb)).

Interesting is that LookUpBear (.pdf (118.69 kb)) tell us that the company SUN BRIDGE SYSTEMS, LLC is listed "under the heading Construction/Contractors which includes businesses that may offer home improvement construction, home construction, roofers, manufacturing of building materials". I know that we all would search for a telcommunications company in exactly this category!

Screenshot from the entry Sun Bridge Systems, LLC from LookUpBear

Update Jan. 18, 2017: Link to http://bpofriends.com/profiles/blogs/vvt-free-cruise-non-voice-process removed as it already returns error 404 - not found.

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AboutMe

I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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