Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Scammer: solidclix.com - advertchina.com - idvert.com - Latest Mailing Database - e-Market Guruz
by Rudolf Faix Wednesday, May 13, 2015 1:20 PM

SolidClixSilvia Beri from Italy has been thinking that she can save something by buying data from Asia. She did not think about the European Data protection law and as a result of this she could only get some heavy used data if the data even are not a fake. We have in Austria a proverb: "Who buys cheap, buys most expensive!". As a result I found a posting at LinkedIn:

Silvia Beri

Silvia Beri Affiliate Marketing Manager at Supermoney.eu

Latest Mailing Database and e-Market Guruz total SCAM!

Don't trust these two companies if you have to buy data, they're total scam! 

We asked them for very specific data, they gave us total fake numbers or data which did not correspond to what we asked for, they denied us a refund or never gave it even though they promised it and they accused me of not knowing the format of mobile numbers in Italy (I've been living in Italy since I was born, FYI). You'll lose money and won't get anything good, beware!!!
Vishal Mehta commented the posting with:
Vishal Mehta
Silvia: thanks for the awaring people.
Don't Trust these comapnies (solidclix.com, idvert.com, advertchina.com) because they are total scam. They are buying traffics but doesn't pay to publishers their money. They signed contract, update credit-apps but they all are dummy. so beware of this and we have uploaded all proofs @ https://www.linkedin.com/pulse/announcement-how-solidclix-malicious-time-payment-vishal-mehta

If we follow the LinkedIn Pulse link then we will find that Vishal Mehta has published on April 19, 2015:

Announcement: How Solidclix malicious at time of payment
  1. There is a below retention rate report which forwarded by Solidclix to ZoomTraffics and Solidclix has confirmed it. zoomtraffics aff_id is 1770 which is point out into sheet.
    retention rate report which forwarded by Solidclix to ZoomTraffics and Solidclix has confirmed it

  2. There is no contract of 20% retention rate between solidclix media ltd., and zoomtraffics for clash of king offer and zoomtraffics hasn't ever agreed on 0.1$ incent basis payment if zoomtraffics doesn't reach 20% retention rate. There is a below chat discussion which is point out Date and time and AM of solidclix.

    [27-01-2015 13:28:58] Shirley Wang | Solidclix Media LTD: Fine , I can make it open , but the retention rate if under 20 % , we can only pay you as USD 0.10 per installation.

    [27-01-2015 13:29:01] Shirley Wang | Solidclix Media LTD: Is it ok ?

    [27-01-2015 13:29:22] Vishal Mehta: sorry we don't work on terms of retention rate. We only agreed $2.80 payout for each conversion for clash of king.

  3. Zoomtraffics did 15362 conversions for clash of king and the total commission is $43103.60 and solidclix didn't pay to us for clash of king and other offers too. if zoomtraffics quality is not good enough then why kept buying traffics from zoomtraffics till commission did reach $43000. solidclix had to pause the traffics without any confirmation to zoomtraffics but they didn't do that. but at time of payment they didn't reply and didn't confirm but when we are awaring to people about this then they are realized this things and now claiming ZoomTraffics is doing malicious.

    Such kind of things badly disturbs the balance of the industry. There is a below printscreen of solidclix's system report as per zoomtraffics aff_id (1770) related.

    printscreen of solidclix's system report as per zoomtraffics aff_id (1770)
Just wants to aware publishers, agencies, affiliate marketing how solidclix is doing fraud with publisher at time of payment.

We have discussed internally and legal department, would like to take the legal action against dishonest and wrong doing advertisers and affiliate marketing companies.

ZoomTraffics is working with more than +12000 publishers and +400 advertisers and don't need to prove the reality of our traffic's quality because there are above printscreens and our advertisers are also awaring about our quality and reputation.

Just wants to ask people if zoomtraffics is doing malicious then how we can claim our loss because solidclix didn't pay $43000 commission yet that's why we took this steps. we are keen to aware people about this issue. So don't business with them and Be Safe...

A look at the LinkedIn company site of solidclix.com shows us that Zoom Traffic has offered the half amount to solidclix.com, which they did not accept. That shows that solidclix.com is really a fraud company, because sales have been done by using the data and the result got confirmed by both sites:

SolidClix Media Ltd. Regarding ZOOMTRAFFICS’s spreading rumors online against Solidclix Media Ltd , please find the attached evidence file that Mr. Vishal and ZOOMTRAFFICS are keeping sending us the threatening emails and messages all the time, even now . We announce hereby that Solidclix completely respect the judgement of readers but we are a professional network which works in transparent and fair way with our cooperators. We always remain modest and prudent. Thank you very much for taking time reading it

Screenshot email from Zoom Traffic to SolidClix

This message got commented from Vishal Mehta:

Beware of Idvert, Solidclix and Advertchina They are fraud so don't business with them.... ZoomTraffics owns $43000 commissions and other 39 publishers owns $40000 commission but they aren't pay to any publishers after buying volume traffics. We have got more than 45 posts from different agencies, publishers and networks and they have confirmed solidclix is doing fraud with publishers on terms of retention rate or weekly payment terms basis. We have uploaded each linkedin profile of solidclix and idvert's emplyess basis so don't business with them, follow it. https://www.linkedin.com/pulse/announcement-beware-fraud-companies-vishal-mehta

This case shows us how important a background check before making business is. If we take a look at the domain registry of solidclix.com then we see that they are hiding themselves behind a Privacy Protection Service. Such services are normally only used from private people. It does even not make any sense to use a Privacy Protection Service for registering the domain and write afterwards the full address on their website:

SolidClix Media Ltd,.
Address: Room.905 Workingberg Commercial Building, 41-47 Marble Road Hongkong
Email: Team@SolidClix.com

The only sense is in this case a planned fraud. The address seems to be wrong, because if the use this address then the bill of the domain will never arrive in their office.

Some other comments:

https://www.linkedin.com/pulse/announcement-solidclix-wwwsolidclixcom-fraud-company-vishal-mehta?trk=mp-reader-card

Alexander Korolev
BD Pay Per Install / Mobile SDK Solutions – Epom.com

Indeed. I've never heard of retention rate sensitive deals on CPI\CPA stuff, because of unpredictable and unclear performance gauge and metrics on advertiser side.

What if I tell my pubs: "Thanks for theese installs guys, but our crew sat down with some beers and we thought that retention rate was uncool for us, so I'm not gonna pay you what you've earned".

Thus, I have a one good rule: always to run a strict and transparent PPI campaigns. No additional deals, tricky "but's" and shady amendments.

I can't say something bad about Solidclix in general, hope that you guys figure out how to get dry of the water.

 

Additional are a few negative comments about solidclix.com available:

https://www.linkedin.com/pulse/scam-wwwsolidclixcom-vishal-mehta?trk=mp-reader-card:

Dmitry Kuplevatsky
Entrepreneur, Co-Founder of several online projects

@Vishal, I don't want to escalate this issue, I have signed the agreement and can't disclose the details. The only thing that I can say that I have not received my money in full amount and have not got intime feedback regarding traffic I sent.

 

https://www.linkedin.com/pulse/scam-wwwsolidclixcom-vishal-mehta?trk=mp-reader-card:

Julia Semenova
WapEmpire.com is looking for direct mobile Advertisers

Got in the same situation. They told us the leads have 0% retention rate 2 monts after we were running their CPI campaign. Don't know was it true or not, but either way we lost money because of them.

Dmitry Kuplevatsky

Entrepreneur, Co-Founder of several online projects

@Vishal, I don't want to escalate this issue, I have signed the agreement and can't disclose the details. The only thing that I can say that I have not received my money in full amount and have not got intime feedback regarding traffic I sent.
Fully agree with Vishal Mehta! Unfortunately, got the same issue with solidclicks
Some others, which like to protect solidclix, writing that they are working already a "long time" together with solidclix.

This can be only fake comments, because the domain got registered March 22, 2013 - a little bit more than 2 years ago. It is different what some people understand about a "long time"!

 

About idvert.com says scamadviser:

This Site Involves A High Risk Country
Site is Hong Kong based, but may also be from China
Alert Result: This website setup involves countries known to be high risk
Alert Result: This website is likely to be operating from a high risk country
 

Domain register data from solidclix.com:

Domain Name: SOLIDCLIX.COM 
Registry Domain ID: 1788066585_DOMAIN_COM-VRSN 
Registrar WHOIS Server: whois.name.com 
Registrar URL: http://www.name.com 
Updated Date: 2015-03-20T16:06:15-06:00Z
Creation Date: 2013-03-22T07:14:18-06:00Z
Registrar Registration Expiration Date: 2016-03-22T07:14:18-06:00Z
Registrar: Name.com, Inc. 
Registrar IANA ID: 625 
Registrar Abuse Contact Email: abuse@name.com 
Registrar Abuse Contact Phone: +1.17203101849 
Reseller: 
Domain Status: clientTransferProhibited 
Registry Registrant ID: 
Registrant Name: Whois Agent 
Registrant Organization: Whois Privacy Protection Service, Inc. 
Registrant Street: PO Box 639 
Registrant City: Kirkland 
Registrant State/Province: WA 
Registrant Postal Code: 98083 
Registrant Country: US 
Registrant Phone: +1.4252740657 
Registrant Fax: +1.4259744730 
Registrant Email: solidclix.com@protecteddomainservices.com 
Registry Admin ID: 
Admin Name: Whois Agent 
Admin Organization: Whois Privacy Protection Service, Inc. 
Admin Street: PO Box 639 
Admin City: Kirkland 
Admin State/Province: WA 
Admin Postal Code: 98083 
Admin Country: US 
Admin Phone: +1.4252740657 
Admin Fax: +1.4259744730 
Admin Email: solidclix.com@protecteddomainservices.com 
Registry Tech ID: 
Tech Name: Whois Agent 
Tech Organization: Whois Privacy Protection Service, Inc. 
Tech Street: PO Box 639 
Tech City: Kirkland 
Tech State/Province: WA 
Tech Postal Code: 98083 
Tech Country: US 
Tech Phone: +1.4252740657 
Tech Fax: +1.4259744730 
Tech Email: solidclix.com@protecteddomainservices.com 
Name Server: ns3cna.domain-resolution.net 
Name Server: ns2dfg.domain-resolution.net 
Name Server: ns4lrt.domain-resolution.net 
Name Server: ns1cnb.domain-resolution.net 
DNSSEC: Unsigned Delegation 
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-05-12T22:56:47-06:00 <<< 
 

Domain register data from idvert.com:

Domain Name: IDVERT.COM
Registry Domain ID: 3509791_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.name.com
Registrar URL: [link removed] Date: 2015-01-19T07:19:18-07:00Z
Creation Date: 1998-07-10T04:00:00-06:00Z
Registrar Registration Expiration Date: 2016-07-09T04:00:00-06:00Z
Registrar: Name.com, Inc.
Registrar IANA ID: 625
Registrar Abuse Contact Phone: +1.17203101849
Reseller:
Domain Status: clientTransferProhibited
Registry Registrant ID:
Registrant Name: Liyao Zhang
Registrant Organization: Social Organization
Registrant Street: Shuyuan South RD Tianxinqu Changsha Hunan
Registrant City: Changsha
Registrant State/Province: Hunan
Registrant Postal Code: 411105
Registrant Country: CN
Registrant Phone: +86.18873352333
Registry Admin ID:
Admin Name: Liyao Zhang
Admin Organization: Social Organization
Admin Street: Shuyuan South RD Tianxinqu Changsha Hunan
Admin City: Changsha
Admin State/Province: Hunan
Admin Postal Code: 411105
Admin Country: CN
Admin Phone: +86.18873352333
Registry Tech ID:
Tech Name: Liyao Zhang
Tech Organization: Social Organization
Tech Street: Shuyuan South RD Tianxinqu Changsha Hunan
Tech City: Changsha
Tech State/Province: Hunan
Tech Postal Code: 411105
Tech Country: CN
Tech Phone: +86.18873352333
Name Server: ns3cna.domain-resolution.net
Name Server: ns2dfg.domain-resolution.net
Name Server: ns4lrt.domain-resolution.net
Name Server: ns1cnb.domain-resolution.net
DNSSEC: Unsigned Delegation
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] Last update of WHOIS database: 2015-05-11T08:41:56-06:00
 

Domain register data from advertchina.com:

Domain Name: ADVERTCHINA.COM 
Registry Domain ID: 1831007901_DOMAIN_COM-VRSN 
Registrar WHOIS Server: whois.name.com 
Registrar URL: http://www.name.com 
Updated Date: 2014-09-22T16:37:55-06:00Z
Creation Date: 2013-10-14T02:54:18-06:00Z
Registrar Registration Expiration Date: 2015-10-14T02:54:18-06:00Z
Registrar: Name.com, Inc. 
Registrar IANA ID: 625 
Registrar Abuse Contact Email: abuse@name.com 
Registrar Abuse Contact Phone: +1.17203101849 
Reseller: 
Domain Status: clientTransferProhibited 
Registry Registrant ID: 
Registrant Name: Whois Agent 
Registrant Organization: Whois Privacy Protection Service, Inc. 
Registrant Street: PO Box 639 
Registrant City: Kirkland 
Registrant State/Province: WA 
Registrant Postal Code: 98083 
Registrant Country: US 
Registrant Phone: +1.4252740657 
Registrant Fax: +1.4259744730 
Registrant Email: advertchina.com@protecteddomainservices.com 
Registry Admin ID: 
Admin Name: Whois Agent 
Admin Organization: Whois Privacy Protection Service, Inc. 
Admin Street: PO Box 639 
Admin City: Kirkland 
Admin State/Province: WA 
Admin Postal Code: 98083 
Admin Country: US 
Admin Phone: +1.4252740657 
Admin Fax: +1.4259744730 
Admin Email: advertchina.com@protecteddomainservices.com 
Registry Tech ID: 
Tech Name: Whois Agent 
Tech Organization: Whois Privacy Protection Service, Inc. 
Tech Street: PO Box 639 
Tech City: Kirkland 
Tech State/Province: WA 
Tech Postal Code: 98083 
Tech Country: US 
Tech Phone: +1.4252740657 
Tech Fax: +1.4259744730 
Tech Email: advertchina.com@protecteddomainservices.com 
Name Server: ns3cna.domain-resolution.net 
Name Server: ns2dfg.domain-resolution.net 
Name Server: ns4lrt.domain-resolution.net 
Name Server: ns1cnb.domain-resolution.net 
DNSSEC: Unsigned Delegation 
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-05-12T23:12:26-06:00 <<<

Announcement_ How Solidc...Vishal Mehta _ LinkedIn.pdf (942.19 kb)

SolidClix Media Ltd._ Übersicht _ LinkedIn.pdf (2.06 mb)

Vishal Mehta _ LinkedIn.pdf (8.12 mb)

 

Scammer: Abacus Techno Solutions Pvt. Ltd - abacustechnosolutions.com
by Rudolf Faix Wednesday, May 13, 2015 7:21 AM

Abacus Techno Solutions Pvt. Ltd - abacustechnosolutions.com is scamming with campaigns, which are impossible in respect of the the data protection law from Australia, European Union and USA. Complaints on other sites like Complaintboard and Call Center Forum getting found too. As they seem to have some dubious methods to handle complaints should nobody do some business with them.

Like each scammer they are hiding their faces in their LinkedIn profiles and even their domain registry data are invalid (street address). The domain is registered by an private person and not by a company, which makes them more suspect.

Let us analyze their fraud in detail:

Abacus Techno Solutions Pvt. Ltd.

Abacus Techno Solutions Pvt. Ltd.

IT services, BPO, Website development, Out sourcing
http://www.abacustechnosolutions.com

Company size: 201-500 Staff
Founded: 2013

 

Scamdaviser gives the following warnings about abacustechnosolutions.com:

Alert Result: New Site Without Feedback
Alert Result: Technical contact email address is a free one
Alert Result: Registered contact email address is a free one
Alert Result: Administrative contact email address is a free one

Additional we find at scamadviser a hint from tpalani2000 about a scam comlaint, which should get found at consumercomplaints.in (.pdf (849.90 kb)) The complaint at consumercomplaints is marked as solved. The complaint has been from shethsneha on Jun 23, 2014. The same complaint is posted in the callcentersforum.com (.pdf (2.40 mb)) too:

Abacus Technosolutions & Stallion Infotech are fraud companies.

They are into Voice and Non-voice KPO.They give Non-voice projects then they shift you to another project with some other client. Other client which is Stallion Infotech. Ms. Gladys from Pune and Mr. Ryan Woods from USA who are fraud too. For some days they give work, do payment properly then they insist you to buy 10 seats. When you buy 10 seats they start telling you there are errors in files but they don't inform which files have errors. And stop giving work and payment. PLEASE REMEMBER ABACUS from AHMEDABAD & STALLION INFOTECH FROM PUNE ARE FRAUD.

Below mentioned are the people with Contact details :
Mr. Jaimin Parmar - CEO - 09033755591
Ms. Dhwani shah - BDM - 07778068903 - dhwani@abacustechnosolutions.com
Ms. Gladys alfred - 08698449619 - gladalfred@gmail.com
Mr. Ryan Woods (USA) - woodsryan70@gmail.com

Regards,
Sneha
A member gtech has written in the callcentersforum.com (.pdf (546.13 kb)):
Abacus Technosolutions & Stallion Infotech Are Fraud (dhwani Shah)
Abacus Technosolutions & Stallion Infotech are fraud companies
I agree with Sneha. In our experience Abacus Technosolutions & Stallion Infotech are fraud companies . They never send workload or QC reports regularly . Even they are not ready to own payment terms mentioned in MOU . We took 5 seats from them , completed 500+ pages . When we raised the invoice , they told the payment terms in MOU is wrong and they can pay only @ half of the agreed rate . When we didn't agree with these terms , they stopped sending workload. They are not ready to return the 50K security deposit as well. Gladys Alfred is totally unprofessional and never respond to queries (she says she is overloaded and so cannot reply to mails ) .
These companies are 101% fraud . So please be careful while dealing with them.
http://www.complaintboard.in/complaints-reviews/abacus-technosolutions-amp-stallion-infotech-l317185.html
[Note: the content is already with praises for Abacus overwritten. This shows only the criminal methods from Abacus Techno Solutions. We have a copy of it in this posting. The link http://web.archive.org/web/20140726194858/http://www.complaintboard.in/complaints-reviews/abacus-technosolutions-amp-stallion-infotech-l317185.html (.pdf (358.29 kb)) confirms the previous information]

Abacus technosolution
I agree with sneha and this fraud circle is running.
Glady Alfred work as client and Jaimin parmar as consultant while both together running a fraud circle.
They don't provide QC or errors and just say it is terminated due to errors.

Acting as client and consultant together they are running circle.

Mr. Jaimin Parmar - CEO - 09033755591
Ms. Dhwani shah - BDM - 07778068903 - dhwani@abacustechnosolutions.com
Ms. Gladys alfred - 08698449619 - gladalfred@gmail.com
Mr. Ryan Woods (USA) - woodsryan70@gmail.com
thanks
Sumit

BEWARE OF FRAUD COMPANIES IN KPO
Abacus Technosolutions & Stallion Infotech are fraud companies.
They are into Voice and Non-voice KPO.They give Non-voice projects then they shift you to another project with some other client. Other client which is Stallion Infotech. Ms. Gladys from Pune and Mr. Ryan Woods from USA who are fraud too. For some days they give work, do payment properly then they insist you to buy 10 seats. When you buy 10 seats they start telling you there are errors in files but they dont inform which files have errors. And stop giving work and payment. PLEASE REMEMBER ABACUS from AHMEDABAD & STALLION INFOTECH FROM PUNE ARE FRAUD.

Below mentioned are the people with Contact details :
Mr. Jaimin Parmar - CEO - 09033755591
Ms. Dhwani shah - BDM - 07778068903 - dhwani@abacustechnosolutions.com
Ms. Gladys alfred - 08698449619 - gladalfred@gmail.com
Mr. Ryan Woods (USA) - woodsryan70@gmail.com

Regards,
Sneha

http://www.consumercomplaints.in/abacus-technosolutions-stallion-infotech-fraud-companies-of-kpo-c906346 (.pdf (849.90 kb))
http://www.callcentersforum.com/showthread.php?tid=11588 (.pdf (2.40 mb))
 

rose

sarrah khan

Business Development Executive at Abacus Techno Solutions Pvt. Ltd
Ahmedabad, Gujarat, Indien - IT und Services
Aktuell: Abacus Techno Solutions Pvt. Ltd

https://in.linkedin.com/pub/sarrah-khan/ab/a29/49a

Offers:

CONVERT THE IMAGE FILE INTO NOTEPAD AND GET GOOD PAYOUT!!!
CUSTOMER IDENTIFICATION PROJECT!!
START THE CENTER WITH 5 SEATS PROJECT!!
FINANCIAL FORM FILLING PROJECT!!
PROJECT START WITH 5 SEATS!!
US HEALTH CARD PROJECT!!
TELECOM PROJECT!!! WITHOUT ACCURACY PARAMETER!!
CIVIC ENUMERATION PROJECT!!
ONLINE PROJECTS FOR CENTERS!!!
079-60505555 7778068903

We know that scammer are lazy. For this their offers are containing only of the caption and the phone number. According the US data protection law is the project "US HEALTH CARD PROJECT" impossible, because the social security number is protected against misusage. The Australian, European Union and US data protection law makes the project "FINANCIAL FORM FILLING PROJECT" impossible, because the necessary data are not allowed to get exported to countries with a lower data protection standard then in the origin country.

Conclusion: Abacus Techno Solutions Pvt. Ltd - abacustechnosolutions.com is nothing else than a scammer!!

Screenshot from the offers found at LinkedIn from Abacus Techno Solutions Pvt. Ltd.

 

roses

zainab rupawala

BDE
Ahmedabad, Gujarat, Indien - Outsourcing & Offshoring
Aktuell: Selbständig

https://in.linkedin.com/pub/zainab-rupawala/a3/588/929

Offers:

CONSUMER IDENTIFICATION PROJECT!!
VOICE PROJECTS WITH FIXED PAYOUT!!
NON-VOICE PROJECTS FOR CENTERS!!
zainab.r@abacustechnosolutions.com
We even see here that scammer are lazy. Zainab Rupawala lists even only the the general campaigns and hopes that he finds a center, which is crazy enough and tries to take such a campaign.

LinkedIn campaign offers Zainab Rupawala

 

Domain registry data from abacustechnosolutions.com:

Domain Name: ABACUSTECHNOSOLUTIONS.COM
Registry Domain ID: 1807624081_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-04-14T11:48:37Z
Creation Date: 2013-06-11T05:53:24Z
Registrar Registration Expiration Date: 2015-06-11T05:53:24Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: jaimin parmar
Registrant Organization:
Registrant Street: c.g. road
Registrant City: ahmedabad
Registrant State/Province: Gujarat
Registrant Postal Code: 380015
Registrant Country: India
Registrant Phone: 9033755591
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: abacustechnosolution@gmail.com
Registry Admin ID:
Admin Name: jaimin parmar
Admin Organization:
Admin Street: c.g. road
Admin City: ahmedabad
Admin State/Province: Gujarat
Admin Postal Code: 380015
Admin Country: India
Admin Phone: 9033755591
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: abacustechnosolution@gmail.com
Registry Tech ID:
Tech Name: jaimin parmar
Tech Organization:
Tech Street: c.g. road
Tech City: ahmedabad
Tech State/Province: Gujarat
Tech Postal Code: 380015
Tech Country: India
Tech Phone: 9033755591
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: abacustechnosolution@gmail.com
Name Server: NS1.WEBNX.IN
Name Server: NS2.WEBNX.IN
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2015-5-13T0:00:00Z

Updates from the social network on May 13, 2015:

https://www.facebook.com/groups/CallCenterProcess/permalink/809770195783139/?comment_id=809796672447158&offset=0&total_comments=1&notif_t=group_comment_mention (.pdf (913.97 kb)):

Chaitanya Bhise Rudolf Faix: Rudi Abacus Technology is the same fraud company Smart Technologies, with a different. The people are the same and just keep on changing the name of the Company. located in Ahmedabad, Gujrat.

https://www.linkedin.com/nhome/updates?activity=6004095633445642240&goback=&trk=hb_ntf_COMMENTED_ON_UPDATE_YOU_CREATED (.pdf (1.03 mb)):

Alagiri srinivasan Yes its true i have an experience with them in one non voice project. Before payment they said 75% quality needed but after once i make payment they send me different SLA. So Pls dont take any process from them and another once scammer Gleam technologies also they will give work send agreement after two months u wont get proper response nothing totally waste dont go to them

 

Abacus Techno Solutions ...d_ Übersicht _ LinkedIn.pdf (1.00 mb)

Abacus Technosolutions &...Are Fraud (dhwani Shah).pdf (788.84 kb)

Abacus Technosolutions &...ion Infotech Complaints.pdf (499.85 kb)

http_www.callcentersforum.com_showthread.php_tid=22987&highli.pdf (546.13 kb)

MCA21  _ Company Master Details.pdf (319.21 kb)

sarrah khan _ LinkedIn.pdf (5.76 mb)

www_facebook_com_groups_CallCenterProcess_permalink_809770195783139.pdf (913.97 kb)

www_linkedin_com_nhome_updates_activity_6004095633445642240.pdf (1.03 mb)

zainab rupawala _ LinkedIn.pdf (8.16 mb)

Update Jan. 18, 2017:
Link to the Facebook profile Chaitanya Bhise (https://www.facebook.com/chaitanya.bhise.54) removed as it returns error 404 - not found.

 

Scammer: Rohit Malhotra - Accent Technologies - USA Airlines Customer Care INBOUND Process
by Rudolf Faix Thursday, May 7, 2015 7:58 AM

Accent TechnologiesThe new SCAM campaign from Rohit Malhotra is a USA Airlines Customer Care INBOUND Process (United Airlines). 

We know Rohit Malhotra already from the article Scammer: Rohit Malhotra - Accent Technologies with missing geography knowledge.

According the U.S. law is not one company able to outsource a customer support process to a country where the customer data protection is not guaranteed by law. See the explanations at Why all this offered offshore outsourcing campaigns where customer data are involved are nothing else then SCAM? and U.S. data protection law.

A similar warning got sent out on May 5, 2015 from campaignprovider.com:

USA Airlines Inbound (www.united.com) : We did contact the management team of United Airlines Inc, and they have confirmed that they are not looking for any Customer Support/ Inbound Team or Center.

 

One email from Rohit Malhotra:

---------- Forwarded message ----------
From: Accent Technologies <accentt7@gmail.com>
Date: Wed, Apr 22, 2015 at 8:51 AM
Subject: USA Airlines Customer Care INBOUND Process
To: Accent Technologies <accentt7@gmail.com>


USA Airlines Customer Care INBOUND Process 

Language Used : ENGLISH 

Find attachment for details of "PROCESS +  PROCEDURE + PAYOUT + Our CHARGES + About Client " * mentioned in index of attachment"

WE ARE NOT CONSULTANT. 

Skype us on : accent.technologies1

Call us on : "  +91  8284009208  "

             "  +91  8054143789 "

Rohit Malhotra

Accent Technologies

Accent Technologies

Disclaimer: Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer do not consent to Internet email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of my firm shall be understood as neither given nor endorsed by it.

Attachment: USA_Process.pdf (520.24 kb)

Today I got a second email forwarded:

 

From: Accent Technologies [mailto:accentt7@gmail.com
Sent: Monday, May 04, 2015 time removed
To: corporate
Subject: Fwd: SLA

 

 

---------- Forwarded message ----------
From: united Airlines Inc. <support@united.com>
Date: Mon, May 4, 2015 time removed
Subject: SLA
To: accentt7@gmail.com

Dear valued center,

 United is focused on being the airline customers want to fly, the airline employees want to work for and the airline shareholders want to invest in. 

  • World’s most comprehensive global route network, including world-class international gateways to Asia and Australia, Europe, Latin America, Africa and the Middle East with non-stop or one-stop service from virtually anywhere in the United States
  • A modern fleet which is the most fuel-efficient among U.S. network carriers (when adjusted for cabin size)
  • Industry-leading loyalty program that provides more opportunities to earn and redeem miles worldwide
  • Optimal hub locations, including hubs in the four largest cities in the United States
  • More than 84,000 employees reside in every U.S. state and in countries around the world

We had recently done NDA signup with xxxxxxxxxxxxxxxx (name removed), Now   we are moving to next step called SLA by signing this  agreement which indicates / Explains all  the requirements / Working Terms / Future Plans / Calls & Quality Parameters  and also some terms and conditions.

By Signing  this  agreement  Call Center ( First Party ) indicates that they are agree with below mentioned terms & conditions / Quality / Work or  other requirements.

 

Note: - Accent Technologies will be responsible or take care to arrange call , work flow , further signup / meeting tasks or verification of call center.

James (Jim) Compton

Member of the Board of Directors

Linda Jojo

Executive Vice President and Chief Information Officer

 

Attachment: SLA.pdf (787.37 kb)

Update May 8, 2015:

A statement of United has arrived which confirms the fraud:

From: CustomerCare@united.com [mailto:customercare@united.com
Sent: Wednesday, May 06, 2015 8:53 PM
To: corporate
Subject: Re: [Attachments Contain URLs!] Experience (KMM26630439V25738L0KM)

 

Dear:

 

The fraudulent email you described is not from United Airlines. Please do not respond to this letter with any of your personal information. If you have any questions regarding our products and services, please visit us on united.com.

 

We appreciate your sharing this with us and look forward to welcoming you on board soon.

 

Regards,

 

Katherine Dawson

Customer Care

RE: 8976676

 

Scam campaign from mpavistechnologies.com
by Rudolf Faix Saturday, May 2, 2015 8:38 AM

mpavistechnologies.comI had one campaign listed from mpavistechnologies.com, which has not been scam. I have delisted this campaign as soon as I found Tech Support offers from mpavistechnolgies in Facebook. The tech support offers are all scam. The calls are getting generated by scareware, which is called computer fraud. From advertisements, even on Google, you'll not get enough calls, that it will be profitable to sell the calls. All the consumer protection organizations around the world are already warning about the "Tech Support calls".

I got forwarded a campaign from mpavistechnlogies.com. mpavistechnologies.com did not send me the campaign description directly, because they know that I'll classify such a campaign only as scam.

Q & A

You will be calling potential customers all over the U.S. Looking for customers, who are interested, cooperative, are the home owner and are not currently under contract with another security company.  You will live transfer those calls to our closing agents.

Do you charge set up fees?
We do not charge set up fees nor do we charge for the right to do the campaign. All we ask is that you pay for your VOIP.

We are investing in you - We supply the dialer, Leads and the VAKA (non-voice software). This all costs money that we provide to you for free - We also are investing our time, not only getting you set up, but also the initial and ongoing training.

 

  • If you decide to supply the dialer, then are the costs of the dialer your problem and not the problem of the call center. The call center can do nothing to influence this costs and for this are this costs not the problem of the center. Any existing dialer or the call center is not increasing his value because it is not get used. 

  • Data and leads are the problem of the client. If the data or the leads are not good, then the best call center will fail. 

  • You like to use VAKA, for this are the costs for the software your problem and not the problem of the center. If you think VAKA is the best solution for you, then you need to supply it and you'll never be able to bill it to the call center.

  • You are investing your time? If you decide to that a call center has to use your system, then you have to train them on your software. For this you get paid from the client!

So you have can even not say that you are investing already enough for the center if you are really investing NOTHING!!!

 

What are the VOIP charges?
The cost of the VOIP is .0079 per minute - You should budget $2 - $4 per agent per day

Can you use your own VOIP Provider?
No. We require that everyone use our VOIP provider, both the opening centers and the closing centers. The reason we do it is to avoid all the tech issues and to provide you with accurate reporting on all calls. Our calling plan allows for all the calls to be connected through tier one and two providers and offer more termination points and outgoing channels that any other provider. Because everyone is on the same system, using the same VOIP provider we do not experience latency issues, echoes, delays and disconnections. The calls are clean and flawless.

Do you profit from the centers using your VOIP Provider?
No. We do not profit from this. You get charged, what we get charged.

Can you deduct the VOIP from future payouts?
The VOIP must be prepaid in order to get started. It is not our VOIP Company (3rd party) - We do not pay it for you.
We will set up the VOIP account for you and provide you with the web portal and show you how to proceed

You will have complete control, as you will have access to the Web Portal (VOIP provider) there, you will be able to load your minutes and receive your VOIP reports

As you provide dialer, leads, client software, etc. you should not search for call centers, which are paying your VoIP minutes. The call centers have no possibility to influence the dialing behavior, the data quality and all surroundings. For this you have to provide the VoIP minutes too. In this case you can run your own center with your own agents. For what you'll need some call centers in this case? With this offer you show that you need them only for paying your phone bills and the salary of the agents!!!

YOU SHOW WITH THIS OFFER ALREADY THAT YOU NOT TRUST INTO THE CAMPAIGN!!!

PayPal
You must set up a PayPal account both to make payment to VOIP provider and to receive payment from us. It is really simple to do - Just go to their website and set up an account - It is the easiest method and the cheapest

What is the pay out?
We will pay you $6 per transfer, with a 60 second buffer

What is a 60 second buffer and why is it needed?
A 60 second buffer means, that when the call is transferred the closing agent has 60 seconds to determine if the transferred call was a qualified transfer, meaning the customer was interested, cooperative, was the home owner (not a renter) and was not under contract with another security company - if the call goes 60 seconds or greater, the transferred call will be considered billable and therefore you will be paid on it.

Here you show exactly what I have said before. You don't trust your data and your product. For this you offer a pay per sale. You are proofing that already in your next sentence "they must be a home owner". With this you show that you have data, but they are not selected to be from home owners. The call center shall sort the data out for you. With such data you can only offer a pay per hour per agent!!!

What are the qualifications for a transferred call?
There are 2 criteria for the calls to be transferred - 1) they must be a home owner and not a renter 2) they must not be under contract with another security company. They can have a preexisting security system; they just can’t be under contract, meaning the contract must have expired. We cannot accept either of the above - Therefore, it is in the agreement - If we see that you are transferring an unacceptable amount of renters or customers that are under contract, we will terminate the arrangement. - It means your agents are not doing their jobs, asking the correct questions and getting the correct answers

What can my center achieve?
That really all depends upon you and your agents - Your agents should be able to achieve 4 billable transfers per day each - Keep in mind, in an 8 hour day that is only 1 transfer every 2 hours. Your agents will be speaking to 500 people a day - That’s 1 out of every 125 people.

Your agents will be dialing 3000 - 5000 numbers per day each - speaking with between 300 - 500 customers a day

Let us make an example: In average a call gets answered after 3 times ringing. 3 times ringing is taking around 15 seconds. If we are dialing 3000 numbers then we can calculate the dialing time of 15 seconds * 3000 calls / 3600 = 12.5 hours for a 10 hours working day (Monday until Thursday).

The other way is you are using a dialer, which is already illegal in the USA. In this case you need to have a lot of money for the fine from the FTC. If you have millions of dollars why do you cry in this case about the VoIP minutes? It is nice from you that you are providing the dialer, because in this case you will get the punishment and not the center.

Take a look at http://news.wwpa.com/post/2015/04/30/ftc-and-ten-state-attorneys-general-take-action-against-political-survey-robocallers-pitching-cruise-line-vacations-to-the-bahamas.aspx. The responsible companies got punished with fines over 5 millions of dollars. Why are you crying about VoIP minutes and hourly rates for the agents if you have so much money in your wallet?

In any case your system is dialing and that need to be done on your own bill and not on the bill of the center. The center has no influence on this dial behavior.

 

What is your pay schedule?
The week starts on Friday and ends on Thursday - You will be paid the next day (Friday) - You will be paid via PayPal.

Is it possible to send payment to our international merchant account?
No, only if it is attached to your PayPal Account.

Calling Schedule
All times are based on EST. At present, we are open from 9am - 7pm EST Monday - Thursday, 9am - 5pm EST, Friday and 12pm - 5pm EST on Saturday.

53 hours of calling per week = 3180 minutes * 0.0079 = 25.122 $/week or in average 4.187 per day (6 days)

Training.
The scripts and training, we will provide them once the agreement is returned

Please go to tmicomm.com and watch the demo video.
I will personally do a live the training session with all your agents. The training will last approximately 1 1/2 hours. The training is divided into 4 sections 1) Background on the campaign 2) Dialer how it works – how to transfer 3) VAKA – How it works – how the system is laid out, what the recordings to use and when 4) listen to sample recordings of agents on their first days on the job. This will illustrate what the agents can expect and what not to do. It will get them past the learning curve quickly.

Your agents will then role play with each other - One will act as the customer, the other the agent. This will help get them familiarized with the system. Once you feel the agents are proficient, you will be free to start dialing.

Reports Disclosure
You will receive reports everyday showing exactly how many transfers were sent, how many of them where billable, all call durations and how much money is due.

You will also be granted admin access to the dialer reports. You will be able to live monitor your agent’s calls. Have access to all the recordings both, on the opening side and also on the closing side. In addition, you will be able to monitor your agent’s activity. You will know when they sign in, when they are on pause, how many calls they took and the result.

How long does it take to set up?
The set up process is very easy. Once we receive the agreement back, we will set you up in the system. Once that is complete, we will set up your VOIP account. You will then prepay your VOIP. Once set up you will change the audio settings on each agents work station. It will take a few minutes for each one. We will provide explicit directions that are easy to follow. In the event, you still need help our tech department will assist you. The whole process lasts about an hour.

this is http://tmicomm.com/main/?page_id=32
training which we will follow

mpavistechnologies.com shows with this offer that they have no idea from the call center business and from the rules of the FTC. They are only searching for someone, which is taking the risk for their campaigns. This one, which takes the risk has no possibility to influence and reduce the risk.

 

 

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Scammer Exposed

E-Mail Scammer: Balasubramaniam calcsoft - balasubramaniam.calcsoft - CALC SOFT PVT LTD - calcsoft.net - AMAZE SOFTWARE
by Rudolf Faix Saturday, May 2, 2015 6:26 AM

hand with money coming out of the monitorYesterday I got a spam email from the scammer Balasubramaniam calcsoft. Until now this scammer does not know that high sensitive personal data cannot get outsourced into a country where the protection of the data is not guaranteed. The client would make himself punishable if the personal data are coming into the public. There are already enough judgements from US courts available where clients have broken the data protection act. Similar is it in Europe.

The scammer does even not know that there is software available, which makes the copy & paste form filling process obsolete. So why shall pay a client for months or years more then US$ 1000 per agent, when he can get a better work without failures faster done by buying a software for less then US$ 500.

All the offered processes have something in common. The upfront fee is INR 100000 for each process. This already qualifies the scam because it shows that the scammer has no contract with the client. For this he cannot guarantee you something for your payment.

All offered campaigns are containing sensitive data, which are protected by the data protection act. You can take a look at a short overview about the data protection law in the different countries at http://en.wikipedia.org/wiki/Information_privacy_law. Even some of the rules there are already outdated, because with the time the rules are coming more restrictive. For this you should follow the links there to get the actual information about the data protection law.

On the other side, there are everywhere at the point of sales computer placed. Customer data for all purposes are getting collected at the point of sales places. The get entered immediately. Afterwards the salesperson prints out the contract and the customer has to sign it. In the USA the customers are even signing on a touch pad for confirming the document. If you think that you have to fill forms for insurances, health care, loans, telecoms, etc. then you are wrong. A customer will not come a second time to the office for signing the form. He will go there, where his wish will get fulfilled immediately. Today nobody will wait until his form will get prepared after weeks!

For all this reasons all the form filling processes are nothing else than SCAM.

 

Von: Balasubramaniam calcsoft <balasubramaniam.calcsoft@gmail.com>
an:  
bcc: an Sie
Datum: 1. Mai 2015 um 21:31
Betreff: NON VOICE CAMPAIGN AVAILABLE SIGN UP WITH MULTINATIONAL COMPANIES
Gesendet von: gmail.com
Signiert durch: gmail.com

Hello Sir/Mam
 
Please find the attachements 
 
As per your requirement on the projects pls go through the below details :
 
Step 1 : Need to select the process you want to start from the  provided details
 
Step 2 : If required to verify the SLA,  need to sign the NDA and we will provide the draft SLA for your reference.
 
Step 3 : After all the verification if you are interested to go ahead for the signup forward your Company profile
representative (in case of offline process).
 
Step 4 : Consultancy charge should be paid 
 
Step 4 : Based upon the above we will take a prior appointment with the client for the signup purpose and also  the agreement documents will be prepared.
 
Step 5 : On the fixed appointment we will make you meet the client,  you can discuss anything and everything with the client regarding the process.
 
Step 6 : Do the Signup 
                                                                                                                                                    
Once the signup is done your online training and demo work will start.
 
Captions of the Projects given below 
 
CONSUMER UTILITY BILL INDEXATION
 
E LOAN INSURANCE FORM FILLING
 
CIVIC ENUMERATION FORM FILLING
 
E-COMMERCE FORM FILLING PROCESS
 
FINANCIAL FORM FILLING
 
HEALTH INSURANCE FORM FILLING PROCESS
 
TELECOM FOR FILLING DETAILS
 
US HEALTH CARD PROCESS DETAILS
 
TELECOM_VERIFICATION_PROCESS_FORM_FILLING
 
MEDICAL_BILLING_FORM_FILLING
 
 
*DURATION OF CONTRACT: 11 MONTHS INITIALLY CAN BE EXTENDED UP TO 3 YEARS*
 
Interested centers please revert back asap with their company Profiles.
New centers will be also excepted, no need of experience.
 
 
 
Thanks & Regards
 
Balasubramaniam
CALC SOFT PVT LTD 
Skype id :balasubramaniam.calcsoft
Contact no:+917358203023

 

<pstyle="font-size: 12.8000001907349px;"="">Domain Name: CALCSOFT.NET
Registry Domain ID: 1724289207_DOMAIN_NET-VRSN
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Registry Registrant ID: 
Registrant Name: AMAZE SOFTWARE
Registrant Organization: 
Registrant Street: 67/25
Registrant City: CHENNAI
Registrant State/Province: Tamil Nadu
Registrant Postal Code: 600080
Registrant Country: India
Registrant Phone: +91.9791240550
Registrant Phone Ext:
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Admin Organization: 
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Admin City: CHENNAI
Admin State/Province: Tamil Nadu
Admin Postal Code: 600080
Admin Country: India
Admin Phone: +91.9791240550
Admin Phone Ext:
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Tech Name: AMAZE SOFTWARE
Tech Organization: 
Tech Street: 67/25
Tech City: CHENNAI
Tech State/Province: Tamil Nadu
Tech Postal Code: 600080
Tech Country: India
Tech Phone: +91.9791240550
Tech Phone Ext:
Tech Fax: 
Tech Fax Ext:
Tech Email: domain@amazesoftware.com
Name Server: NS63.DOMAINCONTROL.COM
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I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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