Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Tech Support Scammer - Pashin Infotech Pvt. Ltd. - Pintu Singh - likes to get rich quick by scamming
by Rudolf Faix Sunday, January 31, 2016 10:14 AM

Facebook logo from Pashin Infotech Private LimitedPashin Infotech Pvt. Ltd. is an in Liulah, India registered company. Pashin Infotech Private Limited seems to be not successful in their business and for this reason they are trying to make money with fraud. They are offering a Tech Support campaign which is a plain scam and full of lies. The provided domain mscorp-payment.com at their Facebook page got already deleted. The scammer, director Pintu Singh seems have to been so stupid to use the name of Microsoft (mscorp) in his domain name. Such domains have a very short expiration time. As soon the first complaints are coming up and that happens by Tech Support Scam very fast, the domain gets deleted from the authorities.

It seems that Pashin Infotech failed with their own Tech Support strategy at the beginning of the year 2014 because their last entry at their Facebook page is from February 18, 2014. It seems to be easier for their director Pintu Singh to scam others than to work on their own campaign. Everybody can get it how difficult it is to sell Tech Support by cold calls. Nobody gives up a business where he is earning good! For this reason the scammer Pintu Singh got the idea that others should pay to him for getting his scam campaign. The worst case that can happen is that the center owner pays for going to jail.

That scammer are even too lazy to type a email message can get shown in the from a call center forwarded email with the attached script:

From: Pashin Solutions [mailto:pashinsolutions@gmail.com]
Sent: Thursday, January 28, 2016 10:31 AM
Subject: Tech Support Script

PFA

--

Thanks & Regards,

 

Pintu Singh

Managing Director

Pashin Infotech Private Limited

+918100266097

Attachment:
Tech-Support Script.doc

I have copied the content of the script here, but you can download the word document from the link Tech-Support Script.doc too. The campaign requires three different agents. The one agent which is cold calling, a supervisor and an agent which makes the verification with the victim. This campaign can get started from everybody and he even don't need to pay the scammer Pintu Singh from Pashin Infotech because Pintu Singh or Pashin Infotech is not providing anything. By taking a look at the following script you'll see that this campaign is nothing else than an outbound scam system. Why do you need to pay a scammer?

The agent's script shows that this campaign is a plain outbound campaign. You can even not be sure that the called one owns a computer or a device with Internet connection:

Agent’s Script:

Hi! This is ……………. And I am calling you from the computer technical department ‘FOR ‘Universal Pc Care’

How r u doing today?

This call is in regards to your computer as we have been receiving some errors report and warning messages from your computer to our centralized server and its indicating that your computer has some harmful malicious files with malwares and spywares. Are you aware of that?

Yes or No (Customer).

You are not aware of these harmful viruses and malware which is getting downloaded in your computer just because of those infections are hidden in nature, which is why your Antivirus is also not able to detect that.

And they keep getting into your computer and corrupt the hard drive and mother board of your computer and taking your computer to the verge of getting crashed, and also you are not getting update of these infections just because the security system of your computer has also been compromised.

So is your computer on right now, so that I can show you the problems which are there in your computer and you would be able to see them right now.

Look at the left -hand side bottom corner of your keyboard you would find a CTRL key and just beside that there would be a 4 flagged windows key / start key. Press the windows key and the alphabet R key (R as in roger) both at the same time (simultaneously) and you will find a small dialog box appearing at the extreme left-hand side of your computer screen named “Run”. Then you will find a ‘white bar’ beside ‘open’. Now in that white bar type in ‘eventvwr’ (explain using phonetics) and then click on ‘Ok’ or press ENTER. Can you see a new window as ‘EVENT VIEWER’? And at the left hand side of the box you will find event viewer local and there would be a sub option of windows log/ application, security, system. If it comes as window log so double click on windows log you would be getting an option as application security, setup, system just below windows log, now double click on ‘application’ and then you would find list of events which will have blue “I” as information, Red circled errors and yellow triangular icon as a warnings. Now slowly, just scroll down the page and give me a rough count how many errors and warnings are there?

Now again on the left hand side of the page you will find an option ‘system’ under windows log.

This is the system log of the computer Just give a double left click on system and again you would find a list of information, errors and warnings. So just scroll down the page and let me know how many red errors and yellow warnings are there?

Now do you have an idea what these errors and warning are? And how come these get into your computer….

Whenever you are going to Google and when you click on any search suggestions by google or when you surf any social networking sites like YouTube and face book by mistake or accidently your computer tends to download unwanted and harmful files and once these files gets into your computer they keep multiplying them and thereby harming your computers motherboard and slowly corrupts it, thereby it acts like a slow poison for it.

Your Computer then sends Error reports and messages to our centralized server which is specially developed by our technical team as a receptor so that we can retrieve them and find out from it is coming, with the help of the IP address we can figure out the Geographical location of the computer or laptop and then with the help of the geographical location we derive the street address and then we figure out the phone numbers associated with it and then we give a call, only when we see that the issue requires your immediate attention.

Okay, so right now what I will transfer this call to one of our senior technician who will explain you further about this problem of your computer.

We can see that the scam starts already in the third sentence. For such calls you don't need a scammer like Pintu Singh from Pashin Infotech. As this guy is a notorious scammer he will scam you too and not only the called computer users. You cannot trust such a criminal for this reason you need to have your own payment processor. Please remember that nobody will give you money as a gift. Everybody is hard working for his money and does not have more than he needs to survive.

A scammer, which is making such stupid calls need to put into jail and the key to his cell needs to get thrown away. In such a case are the call centers the scammers and creatures like Pintu Singh the instigator or ringleader. In any case as long as the Indian authorities are only interested in making money from their own corruption the reputation of the whole country will go down to a country of scammers. Isn't it a nice outlook for the future? As longer it takes until every real businessman does not take action against the scammers as harder it will be it for him to make a real, legit and genuine business in the future. It does not help anybody if the CEO from Google is an Indian. One rotten apple spoils the whole barrel!

Let's come back to the Technical Support Scam offered from Pintu Singh - Pashin Infotech. As next we read how the supervisor needs to continue the scam:

Senior Supervisor’s Script:-

Hi my name is _________and I am the senior technician. How are you doing today? I believe my agent has shown you the errors and the warnings in the application and system logs of your computer? Do you have any idea what these errors and warnings are? Well they are just a sign that your computer has been badly corrupted and it is full malware and spyware that requires your immediate action. I believe that you know that whenever you buy a computer you get a warranty. And you know that warranty comes with a limited time period of one year. So as you have using this computer from the past ‘X’ no. of years. So the software maintenance warranty of your computer has expired. That’s the reason all the software’s present in your computer and the anti-virus is not working properly and not protecting your computer from these malicious files. These malicious files are so small and hidden in nature that in spite of having anti-virus on your computer, your computer is still getting infected by these malicious files which you yourself can see with your eyes. These malicious files keep on multiplying in numbers and corrupt the boot sector and the hard-drive of your computer. And once it completely gets blocked then your computer might crash down. And I believe that you don’t want your computer to crash down. Right?

So what I will do right now is that I will get you connected to one of our certified technician who will fix up all your problems and will also install all the required software’s to protect your computer so that in the coming future your computer will be absolutely safe and secure and your computer will not crash down. The service provided by the technician and the software’s that out technician will be installing on your computer will be absolutely free but in order to activate the software maintenance service on your computer you need to pay only a one- time payment of _________dollars/pounds for _________no. of years. And in that coming long________ no. of years if you do face any problems with your computer or if you require any software’s for your computer it will be provided to you free of cost within this extended warranty period. You don’t have to pay for that again and again.

Now close down everything and come down to the main screen of the computer and click o n to the internet explorer so that I can connect yourself to one of our certified technician, now once you get the internet page on the screen in the address bar you just need to type in www.logmein123.com and hit enter, now you will see in the next page support connection enter your six digit code so just bare with me I’ll be generating a trail code for you so that connect yourself to the technician…and your six digit code would be 123456 now click on connect to technician…now you will get an option RUN so click on that and again you need to click on RUN so click on again…now you just need to click on every positive options like allow, ok, continue…now you have been successfully connected to one of our certified technician.

Just hold on now I will ask my technician to send you the registration form on your computer screen which you need to fill from your side. You don’t have to provide me any of your personal information or the card numbers to me over the phone. If you have printer in your home then you can take the print out of the receipt after making the payment and you will also get the invoice ant the order no. in your e-mail as well.

LogMeIn is a service and has is not responsible for the scam itself, only their service is getting used for the scam. LogMeIn Inc. gets traded at the NASDAQ. At the Better Business Bureau Boston we can find during the last three years 88 complaints and 31 customer reviews from which is only one positive. I wonder why the CEO from LogMeIn Inc. does not give an oder to make their product more secure? Are they afraid that they would lose some customers, which are only scammer? Is he an Indian too and does he like to help his compatriots in scamming innocent computer users?

After the scam action from the supervisor the victim shall confirm that everything is OK. The only problem is that even if the answer from the victim is that he does not have some problems now that the recording will not help in front of the law court. I think this action should only soothe the conscience of the agents for the case they have something what normal people are calling conscience:

VERIFICATION SCRIPT

Hi this is …….. And I m from the verification department, how are you doing today?

Well, the purpose of this transfer is to check or confirm that you were not pressurized or misled at any point of time.

  1. So can you confirm to me “Was the agent polite and courteous with you?”
  2. Did he explain you what exactly the issues were in your computer or was he just rushing through with what he had to say?
  3. Did you at any point of time hand over any of your card information or your Banking details over the phone?
  4. Please be aware that we are not a part of Microsoft and that we are an independent service provider for windows and MAC operating computers
  5. Now you can let the computer be on and leave the controls and once the work of the technician will be completed you will be informed about the same with a message on the computer screen.
  6. Do you have any more questions for me?
  7. So it was pleasure talking to you, thank you for your time and patience and take care of yourself.
  8. Bye Bye.

Not only these ones, which are participating at the scam system, are making themselves guilty, these ones, which are knowing about the scam and do nothing against it, are the same way guilty like the scammers itself!

Everybody should think about an old prophecy from the Cree (native Americans): "When the last tree is cut down, the last fish eaten, and the last stream poisoned, you will realize that you cannot eat money."

 

Scammer: Angel Kashyap - angel.ztechsolutions@gmail.com - angel.kashyap2 - angel ztechsolutins
by Rudolf Faix Tuesday, December 8, 2015 11:01 AM

Scammer can get easily identified because they don’t like to provide a manhunt picture in their profiles in the social networks by themselves and their offers are sounding too good to be true. Their problem is that they lie and each one which is lying needs a memory like an elephant. Scammer are not trained to use their brain so they even forget to use for each scam another profile, email address, skype address. It can be even too difficult for them because they are lazy and only interested to make money fast.

As intelligence is commercial not available, scammers are even not able to invest something into their own education. It seems that the scammers even don’t have enough brain to learn by their own mistakes or to inform themselves if their invented campaign is possible or not. Scammers are even thinking that a lot of requirements and providing a nice hourly rate is enough to get a huge upfront fee from the centers. The same way is thinking the scammer Angel Kashyap (email: angel.ztechsolutions@gmail.com, Skype: angel.kashyap2) from India. Not one outsourcing client is searching for a broker abroad and already for this reason are the offers from Angel Kashyap already scam. If we take a look at the offer which Angel Kashyap sent out by email we’ll find a lot reasons why the offer is scam:

Required Agents : 15

Required Lead Supervisor    : 01

Payout Per Agent per Hour    : $8 USD (Fixed For 1 Year contract)

Payout per Hour of Lead Supervisor : $10 USD (Fixed For 1 Year contract)

Deduction of Leave    : $ 26.92 USD

Bonus On Full Attendance : $ 50 USD

For Call Quality Purpose : 10 Calls will be Checked in a Month

100% Call Quality Bonus    : $ 50 USD

0% Call Quality Deduction    : $ 50 USD

Off Days    : Only Sunday

Login Hours    : 9 AM to 6 PM US Time

AUX (Break) Time    : 45 Minutes

Training Period    : 5 Days

Initially contract Period : 1 Year 

Email:- angel.ztechsolutions@gmail.com
Skype:- angel.kashyap2

It is already nice to find an hourly paid campaign. The problem is only that the campaign and all other campaigns from the scammer Angel Kashyap is only scam. The scammer is so stupid and seems that he does not know how call centers are working. The scammer even does not know that there is no U.S. timezone and already the United States has including Alaska and Hawai six time zones. At the continental United States we'll find the following time zones:

United States time zones map

Break time is not a paid time and for this reason does it not matter if the break is 30 minutes, 45 minutes or one hour. It remains to the organization of the call center how breaks are getting handled. It will normally never happen that all agents from a call center are making break at the same time.

Anyway with the provided email and Skype data we are able to find the social profiles of the scammer. Google finds at:

At Call Centers Forum got the user with the email address angel.ztechsolutions@gmail.com after 4 postings already banned:

Call Center Forum: angel.ztechsolutions@gmail.com got banned

More lucky has been the scammer Angel Kashyap at Call Center Partner posted December 2013:

WEEKLY PAYOUT SIMPLE NOVEL WRITING PROJECT PER PAGE 100 RS. NO NEED TO TYPE AT ALL. ONLY CORRECTION WORK IN NOTEPAD FILE
NO NEED TO TYPE. JUST CORRECTION WORK IN CONVERTED NOTEPAD FILE.

DUE TO MANY POSITIVE FEATURES MORE THAN 18 + CENTERS ARE WORKING
WITH THIS PROJECTS AND MANY MORE INDIVIDUAL PERSONS.
REFERENCE CENTERS DETAILS WILL BE PROVIDED.

PROJECT FEES : 8000 RS.
PER PAGE : 100 RS.
WORK DURATION : 7 DAYS
ACCURACY REQUIRED : 60%
QC REPORT : ON EVERY 10TH DAY
PAYMENT : ON EVERY 11TH DAY

Angel Kashyap
Business Development Manager
Z-TECH SOLUTIONS
E-mail : angel.ztechsolutions@gmail.com
Contact : +919898396486

Angel ztechThis project shows already how stupid the scammer Angel Kashyap is. With accuracy of 60% can get each 3rd word written wrong and the work of a profreading gets accepted. Microsoft Word is doing a better job for less money. Anyway the Call Center Partner profile from "Angel ztech" is linking to a Google+ profile of Angel ztech. The profile look empty. There get only found 4 friends and the profile itself is connected from 58 others. Nearly all connections at Google+ are not showing real people at their profile picture. The profile picture from the Google+ profile of Angel ztech gets found on 770 other websites too and you can be sure that it does not show owner of the profile.

The same project above got posted on LinkedIn Pulse at September 22, 2015 from a profile with the name "angel ztechsolutins". It seems that the Novel writing project is a never ending story. If the error correction needs only an accuracy of 60% it will never become a real story. Another campaign got posted on October 23, 2015 at LinkedIn Pulse from the same scammer with the title "Australia form filling process":

Eligibility: Company or private firm
Contract Period: 12 months
Total working days (TAT Periods): 24
Number of seats: 10 Operates

Software requirements of the system where the VM is installed:
OS: Windows 64 bit Based OS
Other Applications: VMWare Workstation / Oracle VM VirualBox

Hardware requirements of other systems:
Processor: Pentium IV
RAM: 1GB
HDD: 10 GB
Network: Wired Ethernet (recommended) / Wireless
Software requirements of other systems:
OS: Windows XP Service Pack 3 32 bit Based OS
Other Applications: Internet Explorer 8
Quality Analyzer: 1
Local Server PC: 1
Local Server: The Local Server is a Linux(Cent OS) based server installed on a virtual machine run by VM Ware
Workstation / Oracle VM VirtualBox.

Hardware requirements of the system where the VM is installed:
Processor: Core 2 Duo
RAM: 4GB

Email angel.ztechsolutions@gmail.com

A big problem for the campaign offer above is the Australian data protection law - Australian Privacy Principles (APPS). The fines breaking the law are for the client very high and for this not one company will risk getting fined. On the other site is the personal computer already 40 years old and all data are already digital stored. There is no need for any form filling work. Forms are getting filled automatically and with 100% accurancy from the computer. Why someone should hire manual work in this case?

I don't like to list now all the scam campaigns from Angel Kashyap, because all the campaigns listed from this profile are scam. I like to show you now some interesting connections found in the campaigns. At Call Centers Forum we'll find a posting from November 2013 at http://www.callcentersforum.com/tag-bpo.html?page=5 with the following content:

Author: mohammedchhipa - Replies: 0 - Views: 252 BPO PORCESS

HELLO TO ALL

WE ARE THE OUTSOURCING THE ALL TYPE OF THE PROCESS

RELATED NON VOICE AS WELL IN TO VOICE

WE HAVE MANY PROCESS WITH THE GENUINE PAY OUT PROOF

IF ANY ONE LOOKING FOR PROCESS THAN CONTACT TO US

FAKE QUIRE PLEASE DO NOT TAKE OUR TIME

FOR QUIRE OR REQUEST FOR PROCESS CONTACT AT

MAIL ID : angel.ztechsolutions@gmail.com / aqil.ztechsolutions@gmail.com

CONTACT NUMBER : +919898396486

Interesting at this posting are the provided email addresses and the phone number. Both are still in use. if we are using Google for searching the phone numbers and email addresses then we get more scams results from the same source:

  • FreelancerMap
    Mohammed Chhipa, Movingnode Technologies Pvt Ltd, mohammed.movingnode@gmail.com, Skype Id: mohammed.movingnode, Contact: +919898396486

  • Call Center Forummohammed.movingnode
    Movingnode Technologies Pvt Ltd,  Wage Management, Contact at : +919824226189 OR +919898396484, mohammed.movingnode@gmail.com, Skype Id: mohammed.movingnode

  • LinkedIn Group Call Center Campaign Opportunities
    alana Kyle, Offline simple work available with great payout, Z-TECH SOLUTIONS, E-mail: alana.ztechsolutions@gmail.com, Contact : +919898396486

  • LinkedIn Group BDM Groups for Business Development Managers
    postiong from AQIL Z-TECH SOLUTIONS

    GENUINE VOICE & NON-VOICE PROCESS ARE AVAILABLE WITH DIRECT CLIENT SIGN UP

    (NON – VOICE PROCESS)
    DEBT MANAGEMENT (NON VOICE PROJECT)
    WAGE MANAGEMENT (NON VOICE PROJECT)
    MEDICAL BILLING PROJECT DETAILS
    TELECOM OFFLINE PROCESS WITH LC/BG
    BILLING AS MIN 3 LAKH AS FOLLOWS
    EDITING PAGE PROJECT
    IDBI FEDERAL INSURANCE FORM FILLING
    NOVEL WRITING PROOF READING AND TYPING PROJECT (WEEKLY,15 Day and MONTHLY
    (VOICE PROCESS)
    INDIAN AIR PORT AUTHORITY PROCESS INBOUND
    MAKE MY TRIP INBOUND PROCESS
    USA CUSTOMER CALL ATTEND INBOUND PROCESS

    SINGAPUR AIRLINES INBOUND PROCESS

    CUSTOMER CHAT SUPPORT EDUCATIONAL

    Inbound Customer Support & Outbound Customer Care With Live Chat Support
    US HOLIDAY TRAVEL CUSTOMER SUPPORT INBOUND

    US Inbound Customer Support

    FOR MORE INFORMATION REGARDING PROCESS PLEASE MAIL ME E-MAIL ID : aqil.ztechsolutions@gmail.com

    SKYPE ID : aqil.shaikh1

    CONTACT# : +917383131953

    NOT : SERIOUS CENTER PLEASE CONTACT ME BECAUSE SLOTS ARE SHORT TIME AVAILABLE

    THANKS & REGARD

    AQIL SHAIKH

    BUSINESS DEVELOPMENT MANAGER

    Z-TECH SOLUTIONS PVT. LTD.

We can continue endless following up their phone numbers and email addresses. All profiles we'll find have in common that not one provides the picture of a real person, all have a free email address, not one remembers the correct writing of his company name and much more. Not one is for this reasons trustful. Centers which got scammed from them are guilty by themselves. Everybody which is sending some money to such scammers should consult a madhouse doctor for a check-up.

Here you can see the Skype profile from Angel Kashyap. The person is even here not able to show his real face and is dreaming from live in Dubai instead of India. Maybe the jails in Dubai are more comfortable than in India:

 

 

Internet without promotion: Adguard AdBlocker browser extension
by Rudolf Faix Tuesday, April 21, 2015 6:34 AM

AdGuardSimple install the Adguard browser extension if the promotion, pop-ups and pop unders from the different web pages is annoying you. Adguard AdBlocker is really fast and lightweight. It uses half as much memory as other popular solutions. Adguard can handle Anti-AdBlock scripts. You won't have to turn off the AdBlocker anymore to be able to visit the websites that are using such scripts. Just send a complaint to the Adguard tech support and they will handle it.

Adguard AdBlocker effectively blocks all types of advertising on all web pages, even on Facebook, Youtube, and others! Adguard makes your work on the Internet not only comfortable, but also safe - Browsing Security module blocks access to all fraudulent and malicious sites.

What Adguard AdBlocker does:

  • Blocks all ads including video ads (including Youtube video ads), rich media advertising like video ads, interstitial ads and floating ads, unwanted pop-ups, banners and text ads (including Facebook advertisements).
  • Speeds up page loading and saves bandwidth, thanks to the missing ads and pop up windows.
  • Blocks many spyware, adware and dialer installers (optional).
  • Protects your privacy by blocking common third-party tracking systems (optional).
  • Protects you from malware and phishing (optional).

 

Installation:

Firefox: You can install the latest release from addons.mozilla.org or download it from direct link https://chrome.adtidy.org/app.html?app=main.xpi,

Google Chrome: Install it from the Chrome Web Store

Internet Explorer: http://adguard.com/en/adblock-adguard-internet-explorer.html

Opera: You can install the latest release from addons.opera.com

Safari: You can install the latest release from extensions.safari.com

Yandex Browser: Starting with the version 14.2, Yandex.Browser introduced catalogue of recommended Extensions. This catalogue provides the free Adguard extension by default.

Install Adguard for Android: http://adguard.com/en/adguard-android/install.html#howToInstall

Adguard for Mac http://adguard.com/en/adguard-mac/overview.html

 

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Open Source Advertisement Blocker: Adblock Plus
by Rudolf Faix Sunday, February 15, 2015 12:29 PM

Adblock Plus from https://adblockplus.org/en/ is a browser add on, which is blocking all annoying ads and warning from fraud sites. As it is open source it is free of charge.

The plug has the following advantages:

  • Surf the web without annoying ads!
  • Blocks banners, pop-ups and video ads - even on Facebook and YouTube
  • Unobtrusive ads aren't being blocked in order to support websites (configurable)
  • It's free!

 

It is available for:

  • Internet Explorer
  • Firefox
  • Opera
  • Google Chrome
  • Safari
  • Yandex
  • Maxthon
  • Android

 

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AboutMe

I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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All data and information provided on this site is for informational purposes only. I make no representations as to accuracy, completeness, currentness, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. All information is provided on an as-is basis and is only representing my own opinion. By browsing or using content from this site you accept the full legal disclaimer of this website.