Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Over 50 fake call centres in Delhi-NCR duping job seekers
by Rudolf Faix Tuesday, April 14, 2015 8:14 AM

Call CenterThe article from The Indian Express shows, that the police is working there sometimes too and India is not above the law. Sometimes it can take a little bit longer only, but it is like everywhere in the world: The last are bitten by dogs.

In this case are the last ones the call center and the call center agents, which are doing this fraud job. The backers, the call center clients, will not be so easy to grasp.  

Call centers be aware and don’t support fraudster, you are the one, which are going into jail first!

Source: April 14, 2015 The Indian Express 

As Delhi and NCR has turned into a major educational hub, the region has also become the den of fraudsters duping job seekers of their hard-earned money on the pretext of getting them placed in multinational companies.

Investigations in this connection by Delhi Police and UPSTF reveal that at least 50 such call centers and job portals are running in the region. Similar frauds are being committed by some Nigerian nationals through phishing emails.

On March 25, UPSTF arrested two persons for allegedly running a fake call centre by taking data of job seekers from famous job portals, which unearthed the network of scamsters.

This case is just the tip of an iceberg and the police estimate that over 50 such fake call centers are operating in Delhi, Noida and Gurgaon.

Victims of such fraud are spread across India who are initially asked to make a payment of Rs 10,000 to Rs 25,000 for job in IT giants and MNCs.

Recently, an FIR was registered by the Delhi police against unidentified fraudsters after a complaint by Tata that several job seekers were duped on the pretext of getting them placed in it.

The youths were duped to the tune of Rs 8,000 to Rs 10,000 in the name of application and processing fee, police said.

While this case is being investigated by Economic Offence Wing of the Delhi Police, the wing formed to probe financial crimes had earlier unearthed a similar fraud in which gullible job seekers across the country were duped in the name of Maruti Suzuki India.

“Many of these gangs download resumes from job websites and then target people in faraway cities so that once duped they refrain from travelling to Delhi and registering complaints. We have also seen a case where people were duped in the name of getting them jobs in Delhi Metro Rail Corporation,” said a senior official in EOW.

Explaining the modus-operandi, UPSTF’s Additional Superintendent of Police Triveni Singh said, “Conmen first buy data of job seekers from famous job portals for Rs 25,000-Rs 40,000. Then they make a fake placement website which sounds similar to existing famous portals. They make calls to job seekers that their resume has been selected for a job in leading IT, banking and international companies and then demand money.”

Data of most of the job portals are compromised as they are not following stringent process to keep their data secured, a senior police officer said.

 

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Fraud and Scam

SCAM: Windows pop up calls - the best way to end up in jail
by Rudolf Faix Tuesday, April 7, 2015 4:43 AM

Not one company will call, email, or pop up on a web page saying you are infected with a virus

If software detects a virus or a malware or a virus then it will remove the suspicious files or put them in quarantine and block the access to it. That is the way virus and maleware scanners are working. There is no need to call someone and pay some extra money.

If you are buying such calls, then you are supporting the malware programmers with your payment. You are in this case the accomplice of the fraudster. As computer fraud is a crime, you’ll get prosecuted and can end up in jail.

Don’t forget that VoIP calls can get the same way traced like the money flow. Even if you are booking a “high risk payment gateway” you’ll get prosecuted, because before someone will go into jail instead of you he will tell to whom he has forwarded the money and give all his documentation to the investigating officers.

THERE IS NO WAY TO HIDE YOURSELF IN FRONT OF THE LAW!!!

For you are only this “Tech support calls” secure, where you get paid from your client and not where you get paid directly from the caller!!!

 

Windows Pop-Up calls source

 

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Fraud and Scam

Jailbreak via e-mail Scams
by Rudolf Faix Monday, March 30, 2015 10:40 AM

JailFile and carved soap gun are past: Modern Fugitive obtained his release by social engineering, as the case of a British prisoner shows.

A prisoner in London succeeded via an e-mail fraud his release.  He smuggled according to the BBC report a smartphone into the jail. He used the smartphone to create a similar sounding domain of the court with a registration of the investigating officer. In e-mails with this TLD he pretended to be a senior official and sent instructions to his dismissal to the prison administration. He got released without difficulty on the 10th of March.

Just three days later, when his defenders wanted to talk to him, the prison staff noticed that M. has been unlawfully removed from the jail. A few days after, M. handed himself later.  So much ingenuity obviously made an impression: both judge and prosecutor M. classified as "brilliant" criminal one, as the BBC writes.

The verdict on the talented social engineer M. is expected in April; he is said to have operated investment fraud under false identities and swindled about more than 1.8 million pounds.

 

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Blog Rudolf Faix

Fraud with Windows Pop Up calls - euroanswerllc com
by Rudolf Faix Tuesday, March 17, 2015 2:52 AM

A business is only good if the risk is low and the earnings are high. In the following offer is it a good business only for the SCAMMER. The center owner has even the risk to end up in jail while the scammer is hiding himself.

A friend forwarded me the following offer and asked me about my opinion:

Hello!
We outsource US Inbound Technical Support Campaign! from more than 3 years and complete genuine in terms of accounts & calls. We operate from Mumbai, India. We do not charge any Royalty, consulting fees & security deposit.
We keep transparency in our Business.

The following are the details of the process:-
Agents required: 10 or more
Technician: 1 or more
US Toll Free Number
Payment Gateway
Dialer
Lease line with minimum speed of 2 MBPS
Website (Optional)
Computer's with good configuration.(Windows 7 preferred)

Pricing for Windows, Pop u calls: (Prepaid System)
1. Price for 10-50 calls  - Rs. 850/- per call
2. Price for 51-100 calls - Rs. 800/- per call
3. Price for 101-200 calls - Rs. 750/- per call
4. Price for 201-350 calls - Rs. 700/- per call
Note: 30 paid test calls per day will be provided only for 3 days at start, 30 calls for 3 days.

The following are the details of the US Inbound Tech Support Campaign:-
1. Campaign will be running for minimum 10 calls only.
2. The payment for the campaign will be in advance. Minimum 48 working hours ago (Wire Transfer). No Credit is given on any grounds.
3. Calls will be received from US / Canada customers only.
4. Timings for the campaign to start are 10:00 pm to 5:00 am IST (Monday - Friday).
5. Call recording to be provided, if required.
6. Center should have a US / Canada Toll Free Number only.
7. Minimum 10 - 12 calls will be routed per slot.
8. Daily MIS report for the calls is to be shared at EOD compulsorily for verification. If not shared, the report provided from contractor will be final and undebatable..
9. If any issue or problem occurs, campaign will be paused and will be active once it is approved by the Contractor itself.
10. Any called missed or abandoned due to lack of technology or late communication will be counted as paid call to the client.
11. Calls Category – Webmail calls, Pop up calls, Antivirus calls, Tablet calls, PC running slow, MAC calls, Printer calls, Antivirus not downloading or running etc..
12. We are no where concerned whether the center makes sale's out of the Inbound calls or not.
As we provide the best calls and there is also some effort shown from the center to up-sell the customers.
13. No replacement for calls will be given on any grounds.

PS: No free or test calls provided. Only Serious Call Centers / BPO contact me and please don't waste mine as well as your time.

Thanks & Regards,
Mr. Priyesh Rao
Cell - +91 9820557973
Skype - priyesharao
Website - www.euroanswerllc.com
Reference Center in Begumpet, Hyderabad
How is the scam working? Let us take a closer look:
  • The center has to provide a payment gateway. That means the center is billing to the customer directly. Each credit card payment can get rejected after the credit card holder receives his monthly statement. So the center has the risk for the transaction.

  • The center has to provide Toll Free numbers for US and/or Canada. That means the call center is paying for the incoming calls and the phone number is registered to the centers. A hidden registration is not possible for phone numbers. In the case of a fraud the owner of the phone number is responsible.

  • How the Toll Free number, which is previous not known, arrives in the Pop Up that the customer can call it?
    The legal way is to show a number on a website or in advertisements. In all other cases it will come from only from a malware. Remember, the number is not known previous.
    It need to be only a toll free number because the customer shall call it instead of consulting a friend or a computer repair center located near to his place.
    For all other purposes like a call by using a software on a computer, tablet or smartphone you even don't need a phone number. Such calls can get routed directly over the Internet.

  • The center has to pay for the Pop Up calls, This is the way how the scammer is making his money.

  • The owner of the domain euroanswerllc.com are hiding themselves behind a proxy service at the domain registry

If we put now the facts together, then we see that the center is not working for a client. In this case the center acts as a reseller because the center need to buy the calls and makes the billing with the caller directly. The center is responsible in front of law for the product. The center cannot hide themselves in anonymity like the SCAMMER do, because the center is taking the money and the phone number is registered to the center. If one customer goes in front of the law court than the center owner will end up in jail. He has make the fraud and not the real scammer

In any case the center owner has a high risk to end up in front of the court, because Ignorance is no protection against prosecution.

Domain Name: EUROANSWERLLC.COM
Registry Domain ID: 1866035335_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: [link removed] Date: 2014-07-08T17:35:08Z
Creation Date: 2014-07-08T17:35:08Z
Registrar Registration Expiration Date: 2015-07-08T17:35:08Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Phone: +1.480-624-2505
Reseller: Google Inc.
Domain Status: clientTransferProhibited [link removed] Status: clientUpdateProhibited [link removed] Status: clientRenewProhibited [link removed] Status: clientDeleteProhibited [link removed] Registrant ID:
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14747 N Northsight Blvd Suite 111, PMB 309
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: United States
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14747 N Northsight Blvd Suite 111, PMB 309
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: United States
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Registry Tech ID:
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14747 N Northsight Blvd Suite 111, PMB 309
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: United States
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Name Server: NS45.DOMAINCONTROL.COM
Name Server: NS46.DOMAINCONTROL.COM
DNSSEC: unsigned

 

SCAM about died bank customers with millions on their accounts
by Rudolf Faix Tuesday, March 10, 2015 2:47 AM

Today (2015-03-09) I got a LinkedIn message, which shall make me rich. I think that other members from LinkedIn have gotten a similar message with the following content:

Ms Rose LEE Wai Mun

Hello

Ms Rose LEE Wai Mun

9. März 2015, 11:33 Uhr

First thanks for accepting my Invitation on LinkedIn, I hope My message meets you in good health. It's my pleasure to introduce myself via this means. I am Ms Rose LEE Wai Mun, Vice-Chairman and Chief Executive With Hang Seng Bank Corporation Limited, I am responsible for all areas relating to accounting functions and financial reporting. 
I have business proposal to share with you, Write to me on my private email, msroselewaimun@gmail.com to discuss in Details. 
I apologize if you find this arbitrary and irrelevant. 
Regards, 
Ms Rose LEE Wai Mun

 

As I expect a scam about a long laying fund there I have answered the message to the given email address and expect now a story about a missing customer with millions of $ on a bank account, which has the same last name like me. For showing this to you, I have sent a short answer to the given email address:

Rudolf Faix <rudolffaix@gmail.com>

11:40
 
an msroselewaimun
 
 
 
 
Hi Rose
 
Please send me the details about your business proposal.
 
best regards
Rudolf Faix

 

2015-03-10

Like I have expected it yesterday, I have received such an email. Don't take the bait. The next follow up will be the advance fee scam.

Ms Rose LEE Wai Mun

23:45 (vor 1 Stunde)
 
an mich
 

 
 
 
Dear Faix
 
Thanks so much for replying to my email address, I know this will come as a surprise to you but let me formally introduce myself to you.I am Ms Rose LEE Wai Mun Vice-Chairman and Chief Executive at the Hang Seng Bank Plc. I am contacting you concerning an abandoned sum of $22,500,000.00 USD. In June 2004, A customer called Fernando Faix foreign contractor with Royal Dutch Plc came to our bank for business discussions and investment, As the officer in charge of his transaction then, I encouraged him to consider various growth of funds with prime ratings. Then he invested Nineteen Million Five Hundred Thousand United State Dollars only. Based on my advice, we were able to spin the initial deposit with profit and interest to 22.5 million U.S Dollars. After few months; My bank (Hang Seng) sent several notice to him without response and unfortunately, my client died in a car crash along with his nuclear family at France while on sabbatical in the summer of 2008, may their soul rest in peace. He died without leaving a Will and several efforts were made to find his extended family through your embassy without success. Because of the sensitive nature of private banking, most customers don't nominate next of kin in their investment, also usually in most cases leave their WILLS in our care, in this case; our now deceased client died in-testate.
 
It is quite clear now that our dear client died with no known or identifiable family member. According to practice, the Private banking sector will by the end of this year broadcast a request for statement of claim to Hang Seng Bank Ltd, failing to receive viable claims they will probably revert the deposit to the Management of Hang Seng Bank Ltd. This will result the money entering the Hang Seng accounting system and the portfolio will be out of my hands and out of the private banking division. What bothers me most is that according to the laws of my country at the expiration of Ten {10} years the funds will revert to the ownership of the Hong Kong Government if nobody applies to claim the funds.
 
Now, I am prepared to give the necessary details to you as the closest surviving relation of our deceased customer (Fernando Faix). I am also proposing that after a successful execution of the business deal, the funds will be shared in the ratio 40/60. You will get 40% and I will be entitled to 60% as the initiator of the deal. You know that I must have done my home work already before contacting you. Although the project is capital intensive, I know I will be able to pull it through following proper banking and legal Channels with your assistance at your end. I will tidy up the legal aspect with the assistance of a lawyer who will prepare all the documents that will be needed to transfer the money from Hong Kong to your country. Once more, I ask that if you find no interest in this project that you should discard this mail and forget I ever contacted you, I ask that you do not be vindictive and destructive; do not destroy my career. Opportunities like this only comes once in a lifetime. I am a family woman and this is an opportunity for me to give my family the best in life. I would want you to think about this and let me know your decision. If you give me a positive response, I will give you the relevant INFORMATION for the successful transfer of these funds and we both enjoy it in peace.
 
If you give me positive signals on my email: msroselewaimun@gmail.com, I will initiate this process towards a conclusion. I wish to inform you that should you not contact me via official Channels else I will deny knowing you and about this project. You can also check on my biography from this link as well http://bank.hangseng.com/1/2/about-us/directors-organisation/board-of-directors#irenelee you can also call our official line +852-2822-0228 but do not talk about this transaction or I may deny knowing you, when you call? Ask of Ms Rose LEE Wai Mun (Hang Seng Bank) and if I am on seat, then your call shall be transfer to me, what I will want you to do is to abolish the call before I talk because my official line are not secured means to reach me bearing in mind, the nature of this transaction, because they are periodically monitored to assess our level of customer care in line with our Total Quality Management.
 
I await your response.
 
Regards

 

I stop at this time the communication with this scammer. The follow up will be only an advanced fee scam.

For the case that such a email would not be only scam, you would make yourself punishable and will end up in jail for helping in betraying the government, which gets in such case the heritage. 

 

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Scammer Exposed

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AboutMe

I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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