Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
A LinkedIn offer where the broker likes to reinvent the slavery - David Goodstein
by Rudolf Faix Sunday, February 15, 2015 7:17 AM

David Goodstein is searching for a call center at LinkedIn, where he can pull money, the call center has the risk and the work. The difference to the other scams is only, that the offer is very well described including the cheat (I have only picked out the most important parts):

  • "The only thing the customer is responsible for is the monthly monitoring fee. The fee ranges in price between $39 and $60 a month"
    Sorry, who likes the monitoring? In a normal world is it this one, who asks for the monitoring need to pay for it. In this case is it the client, for whom is done the work!

  • "You are responsible for your VOIP minutes"
    Your client is not able to pay the phone bill for the calls to the United States, which are normally traded at www.voicetrading.com for US$ 0.0052 and at www.voicebuy.com between US$ 0.0045 and US$ 0.0075 per minute. This is already too expensive for his customer. How would his customer pay the bill in this case for the call center?
    Sorry Mr. Goodstein, but you like to have a gift? Which gift gets the call center? At this world is nothing for free.

  • "Initially (first 2 weeks) your commission is based off of completed installations only and not on a transfer basis (payout is $150 per installation)."
    Mr. Goodstein, do you really think that someone can survive with $150 for 2 weeks even in a low wage country? Do you really think that you can get someone, which takes the risk of your business for you? I think that nobody will be so stupid and accept such an offer.

  • "We require you to use our Non - Voice Avatar like technology."
    Wow Mr. Goodstein, you like to make a test drive with your Avatar? In such a case you have to pay the agents per hour and not per lead! How the agent will be able to handle difficult and angry people? Mr. Goodstein do you have even recordings for this kind of people? How long is your list of recordings? Should the agent listen to the customer or permanently search for the correct recordings in the list?

  • "After the 2 week trial basis, if we see your team is capable of sending quality transfers on a consistent basis, we will pay you $6 per transfer, with a 60 second buffer)"
    We have seen already that you are not searching for quality. But even $6 is too less, if you accept only 59% of the transfer, like you have sent it in the Excel file, which is attached here. In this case the $6 is only $3.54. Mr. Goodstein, we all know that the US south states lost the war for the slavery. Do you like to reinvent the slavery again?

 

 
The agreement 1a Transfer Agreement - $6 per Transfer  60 second Buffer 01 26 20015:
  • "Except in the case of a predetermined lunch break, force majeure and or technical difficulties outside of the centers control, 80% of ALL logged agents MUST remain dialing during regular business hours with NO EXCEPTIONS. This includes scheduled breaks where no more than 20% of ALL agents may be on break at any given time. Failure to comply with this will result in a financial penalty of 20% of the daily average Billable Leads Generated by the center for EACH day such an infraction occurs."
    Mr. Goodstein: As your offer pays per lead, then you cannot make a penalty for working time or something else. In such a case you have to pay per hour!! What you try is nothing more than a big cheat!!!

  • "Company bears full responsibility for compliance with all state and federal laws regarding the content of their messages(s). Company certifies messages(s) used will be in compliance with 47 U.S.C § 227 or certifies exemption from its requirements."
    Mr. Goodstein: If you not print out this §, then is it invalid in any international agreement. You need to take care, that the "Company" gets informed about this rule. You can use this rule inside the US, but not in international contracts.

  • "Company agrees to pay all reasonable collection and/or attorney’s fees associated with part any investigation or compliant regarding Company’s use of the Service and proprietary technology."
    Mr. Goodstein: You try to give all fees in case of trial to your contractor before judgement day. That is really a nice try, but this is already invalid in international business. A nice try, but you will not be able to use it.

  • "TMI COMMUNICATIONS shall be held harmless in the event calls cannot be affected for any reason. Service and proprietary technology is provided on an “as is” and “as available” basis. Due to the nature of our products/services we do not allow refunds or cancellations. All Subscription Services are non refundable and on a month to month basis and are prepay only."
    Mr. Goodstein if you sell a service, which has to use a special technology, then you are responsible for this technology. If this technology is not working, then the customer or the call center has to get an refund. You are only try to cheat everybody!!!

  • "TMI COMMUNICATIONS reserves the right to cancel any scheduled campaign anytime"
    Mr. Goodstein: If you cancel a scheduled campaign, than you have compensate your contractor for this canceling

  • The signature
    Even the signature is invalid, because it use a script font instead of a hand written signature. That is your next try to cheat. Maybe you don't have any business education, but in international business have the documents to get signed in front of a notary and need to get legalized in each country.
All the other documents seems to got written by an amateur and not by using the help of an attorney. As they even don't like to pay for the phone minutes, it can be that a consultancy fee of an attorney has been to expensive too.
 
The agreement 4b - Agreement - Lead Generation - Avatar
  • Point 8 - Competitors Clause
    This clause is invalid as long as you not pay for the time, in your case 3 years, a compensation to your contractor

  • Point 10 - Contract is valid by transmitting it scanned, emailed, faxed etc
    Sorry but nobody is able to replace international law by any agreement. The agreement cannot get executed in this case. 

  • Point 11 - Don't call list, etc
    If TMI Communications is providing dialer and data, then TMI Communications is responsible for this rules. The "company" has no influence to the dialed number,because the leads are getting provided to them. The avatar system is already breaking the rule of TCPA about prerecorded messages. So the crime starts already at TMI Communications and the "company" should be responsible for this criminal act.

 

As Mr. Goodstein did even not sign it in a proper way all the documents have less value then the paper on it will get printed.

The LinkedIn offer from David Goodstein:

Home Security Lead Generation Campaign Available - Dialer, Avatar & Leads Provided for Free Auswahl des Managers

 

David Goodstein

Home Security Live Transfers, with 60 second buffers

Home security Campaign Available– We have 12 different installation groups that we are Master dealers for. They each have their own unique footprint to do installations in. When you combine all the footprints, we are in 44 states, covering over 40,000 zip codes or roughly 90% of the U.S. population. We offer the customer free equipment, free installation and wave out activation fee. The only thing the customer is responsible for is the monthly monitoring fee. The fee ranges in price between $39 and $60 a month. You would be doing lead generation; finding customers that have interest, cooperation are the home owners (not renters) and are not under contract with another security company. 

 

You will live transfer those calls to our closing agents. We will provide you with the dialer, avatar and leads for free. You are responsible for your VOIP minutes. 

 

Minimum 25 agents 

 

Initially (first 2 weeks) your commission is based off of completed installations only and not on a transfer basis (payout is $150 per installation). After the 2 week trial basis, if we see your team is capable of sending quality transfers on a consistent basis, we will pay you $6 per transfer, with a 60 second buffer) We require you to use our Non – Voice Avatar like technology. – Please go to tmicomm.com and review the demo video. 

 

David Goodstein 

TMIComm LLC 

(561) 574 - 4715 

dsgdsg77@gmail.com 

http://tmicomm.com/ 

SKYPE: davidgoodstein 

tmicomm.com tmicomm.com 

 

tmicomm.com

 

0- Cubicall Transfer Report - Week Ending 2 5 15.xlsx (45.24 kb)

1a Transfer Agreement - $6 per Transfer 60 second Buffer 01 26 20015.pdf (206.39 kb)

4b - Agreement - Lead Generation - Avatar.pdf (225.18 kb)

 

 

Tags: , , , , , , , , , , , , , , , , , ,

Call Center Slavery Offers

US Government builds "Memex Deep Web Search Engine" to Track Criminals
by Rudolf Faix Saturday, February 14, 2015 4:58 AM

A year ago, the U.S. government's Defense Advance Research Projects Agency (DARPA) announced a project to create a powerful new search engine that could find things on the deep web that isn't indexed by Google and other commercial search engines.

The project, dubbed Memex Deep Web Search Engine , is well underway, and for the first time on Sunday night, we got an early look at Memex search engine - the crime-fighting search engine in action. The Pentagon's research agency gave Scientific American a preview of the software and 60 Minutes exclusive looks at the technology.

The Deep Web is a heap of illegal activity, pervade with child pornography, drug deals, Cyber crime and human trafficking. But because the dark web is 'buried' so deeply that it is out of the reach of mainstream search engines and law enforcement agencies, however, that’s until now.

Memex Search Engine attempts to secure the Internet from hackers, human traffickers and other criminals. The deep web search engine was designed to overcome the above challenges by extending 'the reach of current search capabilities and quickly and thoroughly organize subsets of information based on individual interests.'

The inventor of Memex search engine, Chris White, sat down with Lesley Stahl and producer Shachar Bar-On and explained how this new Dark Net Search Engine works and how it could revolutionize law enforcement investigations.

"The internet is much, much bigger than people think," White said. "By some estimates Google, Microsoft Bing, and Yahoo only give us access to around 5% of the content on the Web." That leaves a lot of room for bad actors to operate freely in the shadows.

The 60 Minutes segment about the Memex search engine also featured DARPA innovation head Dan Kaufman, who says, "the easiest way to think about Memex is: How can I make the unseen seen?"

"Most people on the internet are doing benign and good things," Kaufman said. "But there are parasites that live on there, and we take away their ability to use the internet against us-- and make the world a better place."

Memex is currently being beta tested by two district attorneys' offices, a law enforcement agency, and a nongovernmental organization. Now, the next level of testing will be done by a broader group of beta testers in a few weeks.

"One of the main objectives of this round is to test new image search capabilities that can analyze photos even when portions that might aid investigators-including traffickers' faces or a television screen in the background - are obfuscated," Scientific American reports. "Another goal is to try out different user interfaces and to experiment with streaming architectures that assess time-sensitive data."

This means with the help of Memex Search Engine, DARPA would catch criminals by looking at reflections in TV screens, in the same way like happens in Hollywood movies. The Memex highlighted the DARPA efforts to stop human traffickers before they hurt more people.

Source: http://thehackernews.com/2015/02/memex-deep-web-search-engine.html

 

Tags: , , , , ,

Blog Rudolf Faix

What they could do wrong, they did wrong: Ishita Choudhary - amigosoutsourcing.com
by Rudolf Faix Thursday, February 12, 2015 2:54 PM

Today I got an add request from Ishita Choudhary and as soon I have accepted her I got immediately an offer. In this offer has been written:

"We will be requiring your company profile for the verification process. If company profile is not available then please provide us any scan copy of your photo ID proof (Aadhar Card / Pan Card / Voting Card / Passport copy / Driving License) with your current profile."

I have been looking at her profile. There I found an agency picture instead one of a real person and only a Google email address. So she hides herself in the anonymity of the Internet. The result for me has been that she has something to hide. How she can even think in this case that somebody will send her a copy of any document. Everybody need to think about identity theft in this case.

She sent me afterwards the address of her homepage (www.amigosoutsourcing.com [2016-02-25: Link removed as the domain already not exists]). I checked first the registry data about scamadviser.com. The result has been:

Alert Result: The owner of the website is using a service to hide their identity
Alert Result: This website is 54 Days old
Alert Result: The website expected life (365 days) is relatively short.
Alert Result: The website appears to be less than six months old

Afterwards I have been looking at their website. There has been written an address. This seems to be a fake address, because nobody registers his website with an anonymizer service and writes afterwards his real address at the webpage. Doing this does not make any sense.

For a domain, which is 54 days old is the counter shown at their website with 2110 visits and 4195 page views very high. Alexa gives the site a rank of 5 566 540 and a daily page view per visitor of 2. So they have started their counters with an initial value of 2000/4000.

Nobody shall trust such a "company" as long as they are not building up their reputation. As it seems to be normal for them to lie, it would be very difficult for them to build up an online reputation. Even the sentence "Amigos info services started building the ways since 2012.Later converted into Amigos Outsourcing." can be a fake because Google did not find anything historical about "Amigos info services". Changing the name after a few months until 2 years operations make them more suspicious than trustful.

Result: For the case they are a real company then everything what they could do wrong, they did wrong until now.

My LinkedIn mail communication with Ishita Choudhary from amigosoutsourcing.com:

Ishita Choudhary, February 12, 2015 03:17 (GMT + 1):

Hello Sir,

Hope You Are Doing Very Well!!

Ishita Choudhary(Business Development Executive)

Hello Sir,

Greetings for the day.

Amigos Outsourcing Pvt. Ltd

Amigos Outsourcing started building the ways for our esteemed clients since 2013. In December 2014, Amigos Outsourcing converted from Partnership firm to Pvt. Ltd Company as Amigos Outsourcing Pvt. Ltd. Amigos Outsourcing Pvt. Ltd is the leading BPO company in Jaipur, Rajasthan. We believe in innovation and quality services and serves the finest & well-known domestic & an International clients. We focus on complimenting offshore call center outsourcing with an internal improvements that increase the efficiency and profitability of our clients Stakeholders.

Currently we have projects like :

  • Matrimonial form filling (Offline)
  • Southern E-bill form filling (Offline)
  • Resume writing (Online)
  • Business Directory (Online)
  • E- Book Publishing (Online)
  • Publisher Data Form Filling (offline)

We will be requiring your company profile for the verification process. If company profile is not available then please provide us any scan copy of your photo ID proof (Aadhar Card / Pan Card / Voting Card / Passport copy / Driving License) with your current profile.

After getting the company profile and approval is done, commercial details will provided immediately.

Please do the needful.

It would be our pleasure to work with you.

Hoping for the positive response.

Thanking you.

For More Details:

Skype:ishita.choudhary5

Mail:choudharyishita89@gmail.com

 

Rudolf Faix, February 12, 2015 03:35 (GM+1):

Hi Ishita

If you like to verify someone, then you cannot hide yourself in the anonymity of the Internet. I think more that you have a reason why you hide yourself behind a agency picture.

Take a look at my homepage at http://www.wwpa.com. There is listed what and at which condition we are working.

Unlike you, I do not need to hide myself and I can use my real name and my own picture in my profile.

Read first this: http://fraud-systems.wwpa.com/post/identity-theft.aspx and if you don't believe me than go directly to https://www.fbi.gov/scams-and-safety/common-fraud-schemes/identity-theft

best regards

Rudolf

 

Ishita Choudhary, February 12, 2015 03:53 (GMT+1):

Hello Rudolf,

Thanks for your Advise.

We are not hiding our identity.we have genuine process.

you can visit our website.

www.amigosoutsourcing.com

and you can take to chance work with us..

 

Rudolf Faix, February 12, 2015 03:58 (GMT+1):

Hello Ishita

How you call this if you are not calling it hiding:

Alert Result: The owner of the website is using a service to hide their identity
Alert Result: This website is 54 Days old
Alert Result: The website expected life (365 days) is relatively short.
Alert Result: The website appears to be less than six months old

best regards

Rudolf

 

Ishita Choudhary, February 12, 2015 04:02 (GMT+1):

Hello Rudolf,

I know now dayz 99% scam does happen.

but you want to do business then make deal to someone trust them and after that if you found any fraud you can case them.

100% legal documents,pdc,bg we provide.

Thanking You

 

Rudolf Faix, February 12, 2015 04:12 (GMT+1):

Hello Ishita

As you are hiding yourself, nobody will send you any document copies. If you like to verify my business than you can take the information found at the link Imprint (http://blog.wwpa.com/page/imprint.aspx) and there you'll find at which office my company is registered ("Authority in accordance with ecommerce law: Bezirkshauptmannschaft Tulln").

You have:

  • a freemail address
  • a picture of an agency at your profile
  • a hidden registered domain
  • and you are less than 2 month in business

For this facts you have to prove your identity first!

best regards

Rudolf

 

Ishita Choudhary, February 12, 2015 13:26 (GMT+1):

Hello Rudolf,

i agree with you ,I am not forcing you to trust us.

have a nice day.

Thanking You.

 

Documents and contracts confirmed by a notary (powers-of-attorney)
by Rudolf Faix Wednesday, February 11, 2015 11:00 AM

I see my posting are getting read and my recommendations are not getting ignored. Some people like make themselves more important, than they are. They use some ideas, which they have read from my blog or postings and try to use it.

One of them is "leading"  a "big" call center with more than 1000 seats. By chatting with such a person, you get it immediately that have only a basic education (they are not guilty for it) and try to copy the ideas of other without trying to get the full knowledge.

They are calling themselves business man or business woman, but they even not know the requirements and the law situation in their own business. They have been even too lazy, to inform themselves about the requirements and result of such an idea. For this it has been coming to the following funny situation:

 

This is a part of a communication by using Skype:

He/she: we always notarize every document to be secure.

Me:  I'll search here notary office and let it certify

He/she: no need Rudolf. We will do it as one of my partners in our Firm is a Lawyer. 

Me: I don't know how they can certify there my signature. A notary confirmed signature has to be given in front of a notary. There you need to show a valid ID too. Otherwise you don't get a certification.

He/she: let me consult that with my partner and let you know about it.

 

Together with the schedule of the meeting, which should be 2 days later, I got the message:

He/she: Please send back the signed NDA that I have sent you as the document to be notarized and Client will not approve the meeting without the signed NDA. This is to meet the expectation. Thank you.

 

There are a lot of mistakes and misunderstandings:

  • A notary’s office is not a law firm.

  • Compare it by yourself. The definition of a public notary is found at http://en.wikipedia.org/wiki/Notary_public. The definition of a lawyer is found at http://en.wikipedia.org/wiki/Lawyer

  • A notary can only confirm in such a case a given signature. The signature has to  be done in front of the notary and the signer needs to authenticate himself. For this the signer has to go to the notary’s office by himself. A document or contract will even get registered from the notary including his confirmation in the public register, which makes it viewable to all, which are interested in it.

  • A document, which should be kept secret, cannot get confirmed by a notary, because the notary needs to publish it for the case that someone needs to verify it. For this it does not make any sense to sign a NDA in front of a notary. The content of the NDA and the maybe possible contract will get published by the notary and lose by doing this his secret!

  • Such a document has to get transmitted in original. A copy sent by email does not help. I think a lot of people know how to use Photoshop. The snail mail (traditional post) will not be so fast transmitted from one province to another in 2 days. So the appointment of the given date cannot get fulfilled, because the recipient will not receive it in time.

  • In this case are companies from other countries involved. Documents, which need to get the power of attorney need to get legalized too. The legalizing process needs a lot of time, especially if the contractor is not living in the capital of his country. You need to go through all instances of your country for confirming the previous instance until you have reached the ministry of foreign affairs of your country. After this you have to go to the embassy of the country where the document should be valid. This embassy confirms the signature of the ministry of foreign affairs. After this you can send the document to your business partner. Your business partner has to take this document to the ministry of foreign affairs of his country. There he gets the confirmation of the signature of the embassy in your country. The document is not valid before all this steps are done. The document will be valid only for these countries, for which it got legalized. Don’t forget that each confirmation will cost you some money and a lot of time.

 

A full description of legalizing documents will get found here: http://en.wikipedia.org/wiki/Legalization_(international_law)

 

The best is coming at the end, where I said NO to the project:

I asked: Maybe you tell us the promotion for the project before everybody needs to run to a notary office. I think the country, the kind of sale, commission, payment terms, inbound/outbound and if data, scripts, etc will get provided or not will not be top secret.

The answer has been: Hi Rudolf, all info is in the SOW. NDA's purpose is to make sure that you will not disclose any information to other parties that might mislead. We protect the interest of the Client and the information it self. Hope you understand. Just sign the NDA and send it to me. See you later. Thank you.

I dropped the call center campaign as I don't waste time for any unknown business, where I even don't know the surroundings like inbound or outbound work, payment terms, data and scripts provided by client, kind of product, etc. With other words, everything what you get on information from a broker.

if such an information is already top secret, then can it be only a crime.

 

Tags: , , , , , ,

Defense

The best way for NOT making business at LinkedIn
by Rudolf Faix Wednesday, February 4, 2015 3:48 AM

In each business you need to build up trust. Show yourself and your talents and not others. You are marketing yourself. For this you are at LinkedIn.  A real company even need not to read this, they know how to promote their products and services, but here at LinkedIn are so many amateurs in selling which need a lot of help.

Trust cannot get build up, when you

  • are hiding yourself in the anonymity of the Internet
    Do you have something to hide? In such a case you should not open a business. People, which hide something are not trustful

  • are you not showing your real face
    it does not matter if you are young, old, pretty or ugly. It only matters if you are making a bad impression by having no picture, a logo, a picture of someone else, a landscape shot, a graphic, a cartoon or something else, which is not showing your real face

  • are thinking that LinkedIn is the same like Facebook
    If you are proud that you have something produced, which has hand, legs and seems to be functioning, then present your baby at Facebook.
    If you like to present your pet, than post it's picture on Facebook.
    If you are a fan of a movie star or some other celebrity, then post it on Facebook.
    Nobody makes business with a baby or an animal. You like to make business, so post your own picture.

  • are spamming
    There is a golden rule at the Internet: "Don’t buy from spammer, you’ll get scammed". Spammer getting easily identified. They are posting every day or every (few) hour(s)  the same content, have not enough money for buying a full functionally keyboard (mostly they have no keyboard, which has normal letters for typing - the capslock cannot get turned off) or some keys are repeated many times

  • not describe your product or service, which you like to sell, in full
    As better you are describing your product or service as easier it will be to find customers for it. A "genuine" description and a message "contact me for more information" is not really something, what makes your posting interesting

  • promote any fantasy earnings for your reseller
    If you promote what others can earn by selling your product, than you show only that your product or service is not able to sell at the market. Pyramid systems are at the most European countries forbidden by the law already. If someone has a good product, where he can earn a lot, then he will not share it at the Internet, because as more are selling this product as more the price and the earnings are going down

  • only can get contacted by using Skype
    The world is divided into 24 time zones. Don’t waste the time of others, nobody will wait until he can reach you. You like to sell, for this you have to take care that buyers can contact you in a normal way and during you are sleeping too. You are the seller and not the buyer! You need to find a customer, which like to buy from you. The buyer is the king, not you!

  • links and email addresses, which are written at your profile, are not working
    In such a case interested people cannot contact you and are thinking that you even cannot pay the domain and/or hosting fees

Real companies need not hide themselves, they are proud about their name and success. Their name is their trademark and they are not hiding themselves in the crowd.

 

Tags: , , , , ,

Blog Rudolf Faix

Filter by APML

AboutMe

I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

Disclaimer

All data and information provided on this site is for informational purposes only. I make no representations as to accuracy, completeness, currentness, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. All information is provided on an as-is basis and is only representing my own opinion. By browsing or using content from this site you accept the full legal disclaimer of this website.