Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Scammer: Manuel Rubindecelis - alldaytechsupport.com - superiordigitalsupport.com
by Rudolf Faix Thursday, March 2, 2017 3:33 AM

A partner in crime to the Tech Support Scammer Peter Bragansa is Manuel Rubindecelis. While the Better Business Bureau (BBB) provides Peter Bragansa and Yenda Liboon as manager and responsible contact of the company All Fix Tech, is Manuel Rubindecelis the owner of the domain allfixtech.com. The BBB also confirms that the domain allfixtech.com belongs to the company All Fix Tech. It seems that the tech support scammer Manuel Rubindecelis does not know where he is living. For the domain registration for the domains alldaytechsupport.com, allfixtech.com and superiordigitalsupport.com he used the address 100 West Street D-7, Rocky Hill, 06067, CT, US.

At the LinkedIn profile of Manuel Rubindecelis is also provided Rocky Hill Connecticut as his address.

Manuel Rubindecelis provides at his Facebook profile Hartford, CT as his place of living. The place is around 10 miles from Rocky Hill away.

On his old website of allfixtech.com he provided as contact address All Fix Tech, 100 West Street, Rocky Hill Ct 06067-3558, phone 1-877-812-5249

On his website superiortechsupport.com he had provided SUPERIOR DIGITAL SUPPORT, 2123 West 7th Street, Brooklyn NY 11223, phone (347) 450-7084 as contact address.

At the website alldaytechsupport.com he provides as address “Expertway” S.R.L., MD-2069, str. Calarasi, 79, mun. Chisinau, Republica Moldova, phone (888) 294-6796 and shows in the map the position of Hartford, Connecticut.

On November 12, 2016 got at the above site the address 113 Shadow Lane A-2, West Hartford, CT 06110 provided.

Visiting the website alldaytechsupport.com from the scammer Manuel Rubindecelis is not really recommended and should not get done without any protection of your own device. At my laptop has been coming up the warning from Adguard first:

Web Of Trust brought up a similar message (shown at the right). All my script blockers have been working successful, so I did not had any problems.

From the websites of a Tech Support Scammer you cannot expect something other as infections done by viruses and scripts. The domain alldaytechsupport.com is listed at the Malwarebytes blacklist and hphosts blacklist. Also contains malware viruses. The site is even at the Tech Support Scam Wiki listed:

Also known as Yoda Care or Online Technical Internet Provider S.R.L.. Appears on The Malwarebytes Tech Support Scam company Blacklist confirmed to be a scam. They Answer the phone with "Thank you for calling technical support" Spoken with an Indian accent. Some sites also appear on hphosts and also show up on virus total for positive virus activity.

At PissedConsumer get found a posting from October 14, 2014, which describes their scam methods:

All Day Tech Support scam when downloading Microsoft Office

I purchased a new laptop and Microsoft Office from a retailer.After starting the new computer and connecting to the internet, I tried to download Microsoft Office from their website.

After I entered the license key, a message appeared on my screen that the key was not activated and that I needed to call 877 847 0222 to activate the product. The person that answered used the Microsoft name multiple times and said there was a "network infection" preventing the sotware from downloading. He said I could go to a service shop and waite 5 days, or his tech could fix it imediately. Unforunately, I fell for a high pressure sales pitch, and agreed to a 1 year "support contract".

After paying about $250 with a credit card, they were able to "fix" the problem. Apparently the Micorsoft site or the network was hacked by them - there the no way this shoud have happened.

Apparently this company normally cold calls with "information" that your computer has been hacked and needs repair.

They use a similar high pressure sell for a service contract to fix nothing.They have now found a way to make the "mark" call them.

Another user confirmed the scam on January 19, 2015 by a comment:

#933263 Fort Lauderdale, Florida, United States

agreed - this number is a scam, I also gave them computer access but cut them off as soon as they started talking about all the infections I had and that my network was infected and they needed me to pay them for a level 4 technician to clean my computer.

At AIHIT gets found an advertisement using the already well-known phone number (347) 450-7084:

SUPERIOR DIGITAL SUPPORT

Updated 85 days ago

ID: 24580749/30
2123 West 7th Street Brooklyn NY 11223
www.superiordigitalsupport.com
in..@superiordigitalsupport.com
(347) 450-7084

Superior Tech Support is dedicated to customer satisfaction and we focus on quality, not just of the end solution, but also of the overall customer experience, with multiple teams with different skills sets and styles for every customers ™ needs... The services we provide are done remotely over the internet, by phone, email and live chat. Once the technicians are familiar with what issue you are facing, they will start diagnosing the problem. This method of working gives the customer control over the problem in real time because the connection for the remote server is being controlled by the customer, and they can respond to and advise technicians in real-time. Plus, a lot of learning can also take place in this process, as customers will see how to fix and avoid problems in the first place... Computers and other digital devices have become must-have items in our daily lives. Why take a chance by doing things yourself which may mean you will lose time and miss out on important things..

Primary location: Brooklyn 11223 United States

Domain registration data of alldaytechsupport.com:

Domain Name: ALLDAYTECHSUPPORT.COM
Domain ID: 1684462461_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.domain.com
Registrar URL: www.domain.com
Updated Date: 2016-10-31T16:11:08Z
Creation Date: 2011-10-28T06:19:35Z
Registrar Registration Expiration Date: 2017-10-28T06:19:35Z
Registrar: Domain.com, LLC
Registrar IANA ID: 886
Registrar Abuse Contact Email: compliance@domain-inc.net
Registrar Abuse Contact Phone: +1.6027165396
Reseller: Dotster.com
Domain Status: ok https://icann.org/epp#ok
Registry Registrant ID:
Registrant Name: Manuel Rubindecelis
Registrant Organization: All Day Tech Support
Registrant Street: 100 West Street
Registrant City: Rocky Hill
Registrant State/Province: CT
Registrant Postal Code: 06109
Registrant Country: US
Registrant Phone: +1.64658303
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: info@alldaytechsupport.com
Registry Admin ID:
Admin Name: Manuel Rubindecelis
Admin Organization: All Day Tech Support
Admin Street: 100 West Street
Admin City: Rocky Hill
Admin State/Province: CT
Admin Postal Code: 06109
Admin Country: US
Admin Phone: +1.64658303
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: info@alldaytechsupport.com
Registry Tech ID:
Tech Name: Manuel Rubindecelis
Tech Organization: All Day Tech Support
Tech Street: 100 West Street
Tech City: Rocky Hill
Tech State/Province: CT
Tech Postal Code: 06109
Tech Country: US
Tech Phone: +1.64658303
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: info@alldaytechsupport.com
Name Server: NS77.DOMAINCONTROL.COM
Name Server: NS78.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2016-10-31T16:11:08Z <<<

Domain registration data from allfixtech.com:

Domain Name: ALLFIXTECH.COM
Registry Domain ID: 1885270321_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2016-09-10T18:46:25Z
Creation Date: 2014-11-14T16:00:06Z
Registrar Registration Expiration Date: 2017-11-14T16:00:06Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Manuel Rubindecelis
Registrant Organization:
Registrant Street: 100 West Street
Registrant Street: D-7
Registrant City: Rocky Hill
Registrant State/Province: Connecticut
Registrant Postal Code: 06067
Registrant Country: US
Registrant Phone: +1.6465830338
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: info@allfixtech.com
Registry Admin ID: Not Available From Registry
Admin Name: Manuel Rubindecelis
Admin Organization:
Admin Street: 100 West Street
Admin Street: D-7
Admin City: Rocky Hill
Admin State/Province: Connecticut
Admin Postal Code: 06067
Admin Country: US
Admin Phone: +1.6465830338
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: info@allfixtech.com
Registry Tech ID: Not Available From Registry
Tech Name: Manuel Rubindecelis
Tech Organization:
Tech Street: 100 West Street
Tech Street: D-7
Tech City: Rocky Hill
Tech State/Province: Connecticut
Tech Postal Code: 06067
Tech Country: US
Tech Phone: +1.6465830338
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: info@allfixtech.com
Name Server: NS31.DOMAINCONTROL.COM
Name Server: NS32.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2017-02-24T08:00:00Z <<<

Domain registration data of superiordigitalsupport.com:

Domain Name: SUPERIORDIGITALSUPPORT.COM
Registry Domain ID: 1874271856_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2016-09-05T13:32:45Z
Creation Date: 2014-09-04T23:25:13Z
Registrar Registration Expiration Date: 2017-09-04T23:25:13Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Manuel Rubindecelis
Registrant Organization: Superior Tech Support
Registrant Street: 100 West Street,
Registrant Street: D-7
Registrant City: Rocky Hill
Registrant State/Province: Connecticut
Registrant Postal Code: 06067
Registrant Country: US
Registrant Phone: +1.6465830338
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: info@superiordigitalsupport.com
Registry Admin ID: Not Available From Registry
Admin Name: Manuel Rubindecelis
Admin Organization: Superior Tech Support
Admin Street: 100 West Street,
Admin Street: D-7
Admin City: Rocky Hill
Admin State/Province: Connecticut
Admin Postal Code: 06067
Admin Country: US
Admin Phone: +1.6465830338
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: info@superiordigitalsupport.com
Registry Tech ID: Not Available From Registry
Tech Name: Manuel Rubindecelis
Tech Organization: Superior Tech Support
Tech Street: 100 West Street,
Tech Street: D-7
Tech City: Rocky Hill
Tech State/Province: Connecticut
Tech Postal Code: 06067
Tech Country: US
Tech Phone: +1.6465830338
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: info@superiordigitalsupport.com
Name Server: NS77.DOMAINCONTROL.COM
Name Server: NS78.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2017-02-24T08:00:00Z <<<

 

Tech Support Scammer - ADS O CLICK LIMITED - UK Company Number 10219203
by Rudolf Faix Sunday, February 26, 2017 7:58 AM

By searching for the source of the phone number 0800-014-8573 (UK), provided by the Scammer: Peter Bragansa - petebrag@gmail.com - Tech Support Payment Gateway, I found the company ADS O CLICK LIMITED, registered since June 7, 2016 in the UK. Director and secretary is YADAV, Birendra, born January 1988, having Indian citizenship and is living in India. The filed statement of capital on June 7, 2016 is GBP 1.

The phone number 0800-014-8573 gets used at the websites of adsoclick.com, 247masters.com and from the Tech Support Scammer: Seven Monies Services Ltd. - Geetika Dawer - Arora Ashish operating from Canada.

The owner of the domains adsoclick.com and 247masters.com is Sam Todds, CMB Solutions, 32 Nishant Kunj Pritam Pura, New Delhi, 110032, India. +91-919-654483130, cmbsolution@outlook.com

adsoclick.com provides now an empty website and 247masters.com even don't resolve. That means that the DNS-Server does not provide any IP address for a website.

Even CompaniesInTheUK (screenshot right) is warning about the count of companies registered with this postcode using the words: 18,060 companies also use this postcode, this might be a mail forwarding service address.

Alexa returns about the domains adsoclick.com and 247masters.com the information: We don't have enough data to rank this website.

The Internet archive WayBackMaschine has captured the content from 247masters.com 3 times between January 9, 2016 and October 1, 2016.

As the Google cache shows about 247masters.com that the website has been active until 15. Febr. 2017 14:21:33 GMT. There got promoted:

Instant Online Technical Support for All Computer Related Issues

24/7 Masters is an Online Technical Support Services provider company. We provides online support for Laptops, Computers and Printers for all Brands and Models with our certified experts. Our Tech Support experts are Certified technicians and offer instant tech support for all issues and problems related to Laptops, computers and Printers. We do offer tech support for all Antivirus Brands, Network and Wireless Products, Emailing and Windows Operating System. Whether technical problems are small or big just dial our number 0800-014-8573 and get them fixed instantly by our certified engineers. We are supporting our customers with full dedication which results in instant and quick solutions.

ADS O CLICK LIMITED has been using the phone numbers 0800-014-8573 (UK), 0144-439-0111 (UK) and 1800-674-185 (Australia).

Which kind of tech support ADD O CLICK LIMITED offers, gets shown at a Facebook posting:

Hey HH! Love your channel here in Australia. I just pranked Microsoft support (1800 674 185). Apparently they don't support my Raspberry Pi running Linux.... :'))

The same 0800-014-8573 (UK) phone number gets used promoted at the website of informationkarma.com.

The domain informationkarma.com got registered by: Ashish Arora, 2667 Markwood Court, Mississauga, Ontario, L5N 4K5, Canada, +1-905-997-0256. AshishArora@gmx.net

At the homepage informationkarma.com gets provided as address 71-75, Shelton Street, Covent Garden, London, Wc2H 9Jq, United Kingdom.

At the same address gettting found:
1stformations.co.uk and gardenstudios.com - both websites are providing virtual offices enabling scammers to register fake UK companies.

The building found Google Streetview at the address 71-75, Shelton Street, Covent Garden, London, Wc2H 9Jq, United Kingdom:

The website informationkarma.com provides the UK company number 10219203 - the registration number from ADS O CLICK LIMITED.

The Alexa Traffic statistics for the domain informationkarma.com shows that maybe the domain informationkarma.com has one visitor per day and can never be the source of tech support calls. With other words is the domain informationkarma.com a big secret in the world wide web:

Domain registration data of adsoclick.com:

Domain Name: adsoclick.com
Registry Domain ID: 2032847443_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2016-10-04T18:17:44Z
Creation Date: 2016-06-01T15:48:40Z
Registrar Registration Expiration Date: 2017-06-01T15:48:40Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Sam Todds
Registrant Organization: CMB Solutions
Registrant Street: 32 Nishant Kunj Pritam Pura
Registrant City: New Delhi
Registrant State/Province: DL
Registrant Postal Code: 110032
Registrant Country: IN
Registrant Phone: +91.919654483130
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: cmbsolution@outlook.com
Registry Admin ID: Not Available From Registry
Admin Name: Sam Todds
Admin Organization: CMB Solutions
Admin Street: 32 Nishant Kunj Pritam Pura
Admin City: New Delhi
Admin State/Province: DL
Admin Postal Code: 110032
Admin Country: IN
Admin Phone: +91.919654483130
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: cmbsolution@outlook.com
Registry Tech ID: Not Available From Registry
Tech Name: Sam Todds
Tech Organization: CMB Solutions
Tech Street: 32 Nishant Kunj Pritam Pura
Tech City: New Delhi
Tech State/Province: DL
Tech Postal Code: 110032
Tech Country: IN
Tech Phone: +91.919654483130
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: cmbsolution@outlook.com
Name Server: NS51.DOMAINCONTROL.COM
Name Server: NS52.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2017-02-26T00:00:00Z <<<

Domain registration data of 247masters.com:

Domain Name: 247masters.com
Registry Domain ID: 1984065627_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2016-10-04T16:52:48Z
Creation Date: 2015-11-26T15:22:26Z
Registrar Registration Expiration Date: 2017-11-26T15:22:26Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Sam Todds
Registrant Organization: CMB Solutions
Registrant Street: 32 Nishant Kunj Pritam Pura
Registrant City: New Delhi
Registrant State/Province: DL
Registrant Postal Code: 110032
Registrant Country: IN
Registrant Phone: +91.9654483130
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: cmbsolution@outlook.com
Registry Admin ID: Not Available From Registry
Admin Name: Sam Todds
Admin Organization: CMB Solutions
Admin Street: 32 Nishant Kunj Pritam Pura
Admin City: New Delhi
Admin State/Province: DL
Admin Postal Code: 110032
Admin Country: IN
Admin Phone: +91.9654483130
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: cmbsolution@outlook.com
Registry Tech ID: Not Available From Registry
Tech Name: Sam Todds
Tech Organization: CMB Solutions
Tech Street: 32 Nishant Kunj Pritam Pura
Tech City: New Delhi
Tech State/Province: DL
Tech Postal Code: 110032
Tech Country: IN
Tech Phone: +91.9654483130
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: cmbsolution@outlook.com
Name Server: NS1.247MASTERS.COM
Name Server: NS2.247MASTERS.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2017-02-24T04:00:00Z <<<

 

Tech Support Scam - German state attorney working together with Indian authorities
by Rudolf Faix Monday, September 12, 2016 7:29 AM

Tech Support ScamThe following press release shows that the Indian justice system is working together with foreign authorities for stopping Tech Support Scammers. For call centers has it coming more difficult to run such sham campaigns. On the one site they are getting scammed by buying he calls and on the other site the prosecutors are taking action against them. The case shows that victims of such a scam get at least the satisfaction that the scammers are ending up together with their landlords in jail.

Press release of the Prosecutor Osnabrück/Germany from September 5, 2016:

The Osnabrück Prosecutor's Office and the state criminal police in Hannover determine for some time against a group of online fraudsters who apparently operate from India.

The perpetrators explain in English that the user's computer is infected with a virus, the license expired, or the computer other problems having, and they provide the repair of the computer, the renewal of the license or the purchase of a security program to. Certain data from the computer are received from the callers, so that the victim believes that his PC was infected tat neuter. The perpetrators cause then the called one to download a remote control program that allows access to the computer. After allegedly made repairs, the alleged renewal of the license or the alleged uploading of a security program, the offender require a relatively small amount of money via online bank transfer. Once the called one has entered its financial data in a mask, increase the perpetrators the amount of money unnoticed. Victims are asked to pay before the repair amounts between € 180 and 250 by specifying the credit card number or bank transfer via Western Union. In a number of cases it is to get such payments.

In fact, the computer was never infected and in no case the license has been expired.

Refused the called one to pay at all or so much money, the perpetrators delete numerous data on the computer. In some cases, the computer got locked with a password.

The group opering this scam, the so-called Microsoft Technical Support calls, is a global player. In Niedersachsen, Germany, previously could 779 victims got determined. In whole of Germany at least 7647 people got scammed. This is however only to the so-called bright-field. The real figures will be much higher.

Very fast it became clear that the perpetrators are operating from call centers in India.  A international search order took place in May 2016 due to a search warrant of the District Court Osnabrück/Germany and Calcutta in India. At this search was attended by a prosecutor of the Prosecutor Osnabrück from the central office the fight against cybercrime three very experienced officers from the fields of investigation of the State Criminal Office Hannover, legal assistance and technology part. Cooperation with the police officers in India has been very successful. The Cybercrime special police in Calcutta and the Cybercrime nationality-violence in Calcutta supported the German colleagues intensively and competently through international legal assistance. In one of the searched during Operation Call Center 250 work places were found, from which the fraudulent calls got carried out.

According to the investigators fraudulent calls from all workplaces got carried out. The individual call centers were put out of service, all computers got seized. This had an impact on the number of noticeably cases: Immediately after the search, the criminal charges were very noticeably reduced and they have since not significantly risen since this time. According to the investigators, the call centers have been an important base of operations for the fraudulent calls.

7 accused are in India in prison. From these are 2 persons landlords of call centers and the other 5 are their operators. Prosecutors in Calcutta has opened a so-called mirror case and charged based on the information from the German authorities before an Indian court against the perpetrators.

 

Tags: , , , , , , , , , , , , , ,

Fraud and Scam

Tech Support Scammer - Pashin Infotech Pvt. Ltd. - Pintu Singh - likes to get rich quick by scamming
by Rudolf Faix Sunday, January 31, 2016 10:14 AM

Facebook logo from Pashin Infotech Private LimitedPashin Infotech Pvt. Ltd. is an in Liulah, India registered company. Pashin Infotech Private Limited seems to be not successful in their business and for this reason they are trying to make money with fraud. They are offering a Tech Support campaign which is a plain scam and full of lies. The provided domain mscorp-payment.com at their Facebook page got already deleted. The scammer, director Pintu Singh seems have to been so stupid to use the name of Microsoft (mscorp) in his domain name. Such domains have a very short expiration time. As soon the first complaints are coming up and that happens by Tech Support Scam very fast, the domain gets deleted from the authorities.

It seems that Pashin Infotech failed with their own Tech Support strategy at the beginning of the year 2014 because their last entry at their Facebook page is from February 18, 2014. It seems to be easier for their director Pintu Singh to scam others than to work on their own campaign. Everybody can get it how difficult it is to sell Tech Support by cold calls. Nobody gives up a business where he is earning good! For this reason the scammer Pintu Singh got the idea that others should pay to him for getting his scam campaign. The worst case that can happen is that the center owner pays for going to jail.

That scammer are even too lazy to type a email message can get shown in the from a call center forwarded email with the attached script:

From: Pashin Solutions [mailto:pashinsolutions@gmail.com]
Sent: Thursday, January 28, 2016 10:31 AM
Subject: Tech Support Script

PFA

--

Thanks & Regards,

 

Pintu Singh

Managing Director

Pashin Infotech Private Limited

+918100266097

Attachment:
Tech-Support Script.doc

I have copied the content of the script here, but you can download the word document from the link Tech-Support Script.doc too. The campaign requires three different agents. The one agent which is cold calling, a supervisor and an agent which makes the verification with the victim. This campaign can get started from everybody and he even don't need to pay the scammer Pintu Singh from Pashin Infotech because Pintu Singh or Pashin Infotech is not providing anything. By taking a look at the following script you'll see that this campaign is nothing else than an outbound scam system. Why do you need to pay a scammer?

The agent's script shows that this campaign is a plain outbound campaign. You can even not be sure that the called one owns a computer or a device with Internet connection:

Agent’s Script:

Hi! This is ……………. And I am calling you from the computer technical department ‘FOR ‘Universal Pc Care’

How r u doing today?

This call is in regards to your computer as we have been receiving some errors report and warning messages from your computer to our centralized server and its indicating that your computer has some harmful malicious files with malwares and spywares. Are you aware of that?

Yes or No (Customer).

You are not aware of these harmful viruses and malware which is getting downloaded in your computer just because of those infections are hidden in nature, which is why your Antivirus is also not able to detect that.

And they keep getting into your computer and corrupt the hard drive and mother board of your computer and taking your computer to the verge of getting crashed, and also you are not getting update of these infections just because the security system of your computer has also been compromised.

So is your computer on right now, so that I can show you the problems which are there in your computer and you would be able to see them right now.

Look at the left -hand side bottom corner of your keyboard you would find a CTRL key and just beside that there would be a 4 flagged windows key / start key. Press the windows key and the alphabet R key (R as in roger) both at the same time (simultaneously) and you will find a small dialog box appearing at the extreme left-hand side of your computer screen named “Run”. Then you will find a ‘white bar’ beside ‘open’. Now in that white bar type in ‘eventvwr’ (explain using phonetics) and then click on ‘Ok’ or press ENTER. Can you see a new window as ‘EVENT VIEWER’? And at the left hand side of the box you will find event viewer local and there would be a sub option of windows log/ application, security, system. If it comes as window log so double click on windows log you would be getting an option as application security, setup, system just below windows log, now double click on ‘application’ and then you would find list of events which will have blue “I” as information, Red circled errors and yellow triangular icon as a warnings. Now slowly, just scroll down the page and give me a rough count how many errors and warnings are there?

Now again on the left hand side of the page you will find an option ‘system’ under windows log.

This is the system log of the computer Just give a double left click on system and again you would find a list of information, errors and warnings. So just scroll down the page and let me know how many red errors and yellow warnings are there?

Now do you have an idea what these errors and warning are? And how come these get into your computer….

Whenever you are going to Google and when you click on any search suggestions by google or when you surf any social networking sites like YouTube and face book by mistake or accidently your computer tends to download unwanted and harmful files and once these files gets into your computer they keep multiplying them and thereby harming your computers motherboard and slowly corrupts it, thereby it acts like a slow poison for it.

Your Computer then sends Error reports and messages to our centralized server which is specially developed by our technical team as a receptor so that we can retrieve them and find out from it is coming, with the help of the IP address we can figure out the Geographical location of the computer or laptop and then with the help of the geographical location we derive the street address and then we figure out the phone numbers associated with it and then we give a call, only when we see that the issue requires your immediate attention.

Okay, so right now what I will transfer this call to one of our senior technician who will explain you further about this problem of your computer.

We can see that the scam starts already in the third sentence. For such calls you don't need a scammer like Pintu Singh from Pashin Infotech. As this guy is a notorious scammer he will scam you too and not only the called computer users. You cannot trust such a criminal for this reason you need to have your own payment processor. Please remember that nobody will give you money as a gift. Everybody is hard working for his money and does not have more than he needs to survive.

A scammer, which is making such stupid calls need to put into jail and the key to his cell needs to get thrown away. In such a case are the call centers the scammers and creatures like Pintu Singh the instigator or ringleader. In any case as long as the Indian authorities are only interested in making money from their own corruption the reputation of the whole country will go down to a country of scammers. Isn't it a nice outlook for the future? As longer it takes until every real businessman does not take action against the scammers as harder it will be it for him to make a real, legit and genuine business in the future. It does not help anybody if the CEO from Google is an Indian. One rotten apple spoils the whole barrel!

Let's come back to the Technical Support Scam offered from Pintu Singh - Pashin Infotech. As next we read how the supervisor needs to continue the scam:

Senior Supervisor’s Script:-

Hi my name is _________and I am the senior technician. How are you doing today? I believe my agent has shown you the errors and the warnings in the application and system logs of your computer? Do you have any idea what these errors and warnings are? Well they are just a sign that your computer has been badly corrupted and it is full malware and spyware that requires your immediate action. I believe that you know that whenever you buy a computer you get a warranty. And you know that warranty comes with a limited time period of one year. So as you have using this computer from the past ‘X’ no. of years. So the software maintenance warranty of your computer has expired. That’s the reason all the software’s present in your computer and the anti-virus is not working properly and not protecting your computer from these malicious files. These malicious files are so small and hidden in nature that in spite of having anti-virus on your computer, your computer is still getting infected by these malicious files which you yourself can see with your eyes. These malicious files keep on multiplying in numbers and corrupt the boot sector and the hard-drive of your computer. And once it completely gets blocked then your computer might crash down. And I believe that you don’t want your computer to crash down. Right?

So what I will do right now is that I will get you connected to one of our certified technician who will fix up all your problems and will also install all the required software’s to protect your computer so that in the coming future your computer will be absolutely safe and secure and your computer will not crash down. The service provided by the technician and the software’s that out technician will be installing on your computer will be absolutely free but in order to activate the software maintenance service on your computer you need to pay only a one- time payment of _________dollars/pounds for _________no. of years. And in that coming long________ no. of years if you do face any problems with your computer or if you require any software’s for your computer it will be provided to you free of cost within this extended warranty period. You don’t have to pay for that again and again.

Now close down everything and come down to the main screen of the computer and click o n to the internet explorer so that I can connect yourself to one of our certified technician, now once you get the internet page on the screen in the address bar you just need to type in www.logmein123.com and hit enter, now you will see in the next page support connection enter your six digit code so just bare with me I’ll be generating a trail code for you so that connect yourself to the technician…and your six digit code would be 123456 now click on connect to technician…now you will get an option RUN so click on that and again you need to click on RUN so click on again…now you just need to click on every positive options like allow, ok, continue…now you have been successfully connected to one of our certified technician.

Just hold on now I will ask my technician to send you the registration form on your computer screen which you need to fill from your side. You don’t have to provide me any of your personal information or the card numbers to me over the phone. If you have printer in your home then you can take the print out of the receipt after making the payment and you will also get the invoice ant the order no. in your e-mail as well.

LogMeIn is a service and has is not responsible for the scam itself, only their service is getting used for the scam. LogMeIn Inc. gets traded at the NASDAQ. At the Better Business Bureau Boston we can find during the last three years 88 complaints and 31 customer reviews from which is only one positive. I wonder why the CEO from LogMeIn Inc. does not give an oder to make their product more secure? Are they afraid that they would lose some customers, which are only scammer? Is he an Indian too and does he like to help his compatriots in scamming innocent computer users?

After the scam action from the supervisor the victim shall confirm that everything is OK. The only problem is that even if the answer from the victim is that he does not have some problems now that the recording will not help in front of the law court. I think this action should only soothe the conscience of the agents for the case they have something what normal people are calling conscience:

VERIFICATION SCRIPT

Hi this is …….. And I m from the verification department, how are you doing today?

Well, the purpose of this transfer is to check or confirm that you were not pressurized or misled at any point of time.

  1. So can you confirm to me “Was the agent polite and courteous with you?”
  2. Did he explain you what exactly the issues were in your computer or was he just rushing through with what he had to say?
  3. Did you at any point of time hand over any of your card information or your Banking details over the phone?
  4. Please be aware that we are not a part of Microsoft and that we are an independent service provider for windows and MAC operating computers
  5. Now you can let the computer be on and leave the controls and once the work of the technician will be completed you will be informed about the same with a message on the computer screen.
  6. Do you have any more questions for me?
  7. So it was pleasure talking to you, thank you for your time and patience and take care of yourself.
  8. Bye Bye.

Not only these ones, which are participating at the scam system, are making themselves guilty, these ones, which are knowing about the scam and do nothing against it, are the same way guilty like the scammers itself!

Everybody should think about an old prophecy from the Cree (native Americans): "When the last tree is cut down, the last fish eaten, and the last stream poisoned, you will realize that you cannot eat money."

 

Chandra Gupta - Kreation Next - kreationnext.com - likes to make money from scammers
by Rudolf Faix Friday, January 22, 2016 7:18 AM

kreationnext.com social network logoIf I would take some money to removing some entries from my blog, than I would not be better than the scammer. Making money on this way would lead with the time to scam others or into blackmailing of innocent small business owners. That is not my idea for making money. Before I'll go down to this level I would prefer to be a beggar.

Anyway even such an offer shows that this one, which makes the offer, does not understand the nature and structure of the Internet. In the Internet are a lot of services available which like to archive the content of the web and the authors from websites have no influence on it. Examples are Googles Web Cache, WayBack Machine, etc. It is nearly impossible to remove some content from the Internet as the content gets distributed viral. To get something removed from Google you need to get a court order and in this case it will only get removed from the search result in that country from where the court order is coming from. Google is not the only search engine on the web.

If you get under these conditions an invitation for an offer from a company, which seems to be an Internet service provider and is offering at their website "Professional Web Designing", "SEO Expert Solution", "Online Store in no time", dedicated servers and more, for removing content from your own site under the title "Managing Web Reputation", than you think first about a bad joke, a faked sender or some other fraud instead of a real business. How someone can handle your online reputation if he does not know the basics of the Internet?

Under the above condition I got the following invitation for an offer from Chandra Gupta (19 contacts at LinkedIn) - kreationnext.com (LinkedIn profile [14 contacts], Facebook page [83 likes]) by using my web contact form:

Hello

This is Chandra Gupta from Kreation Next. We have a few clients who would like to remove their complaints from your website and wants us to manage their web reputation. Before getting them into our contract, we would like a quotation from your end for removal of each link / topic from your website, and also a
contact person/number where we can contact you on it.

Also, if possible please provide quotation on bulk & single link basis. The time required for removal of a link/multiple links (say 50 or more links).

Awaiting your reply.
Thanks in advance


 

Author information
Name: Chandra Gupta
E-mail: chandragupta@kreationnext.com
IP address: 122.163.17.45
User-agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0

The only verified information in a web contact form is the ip address from the sender and the user-agent (the browser used from the user) because that information gets resolved from the web server. All other information are entered from the user itself. the site iplocation.net provides the following geolocation data for the ip address 122.163.17.45:

Geolocation data from IP2Location (Product: DB4 updated on 1/2/2016)
IP Address Country Region City ISP
122.163.17.45 India Delhi Delhi Abts Delhi

 

Geolocation data from EurekAPI (Product: Pro On-demand API)
IP Address Country Region City ISP
122.163.17.45 India West Bengal Kolkata Airtel Broadband
  Continent Latitude Longitude Organization
  Asia 22.5697 88.3697 Airtel Broadband

 

Geolocation data from DB-IP (Product: Full updated on 1/3/2015)
IP Address Country Region City ISP
122.163.17.45 IN Delhi New Delhi (okhla Phase Iii) Bharti
  Time Zone Latitude Longitude Organization
  Asia/kolkata 28.5492 77.2687 ABTS DELHI

 

Geolocation data from ipinfo.io (On-demand API)
IP Address Country Region City Postal Code
122.163.17.45 IN West Bengal Kolkata 700001
ISP Hostname Organization
AS24560 Bharti Airtel Ltd., Telemedia Services No Hostname ABTS DELHI,

 

Geolocation data from MaxMind (Product: GeoLiteCity updated on 1/6/2015)
IP Address Country Region City Postal Code Area Code
122.163.17.45 India 28 Kolkata 700001

As the provided email address is from his domain and the name has been fitting to the domain registry data I have answered the request without offering something. To get an answer back I have invented the wrong information that his company is registered in Dehli and his posting has been done from Kolkata:

Hello Chandra Gupta

 
I think by reading of the attached mail more on a bad joke than a real offer. The IP address is from Kolkata and your company is registered in Dehli - a distance of 2 hours by airplane.
 
The message got entered at my website at January 20, 2016 09:36am (GMT+1) into the mail form with the following informations:
Author information
Name: Chandra Gupta
E-mail: chandragupta@kreationnext.com
IP address: 122.163.17.45
User-agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0

As expected I got a reply from Chandra Gupta as expected with a confirmation that he has sent the offer request, but the request is not from a real business man,which likes to make some business - it is more the email from someone which did not get what he has expected in his hope:

Von: Chandra Gupta [chandragupta@kreationnext.com]
Gesendet: Donnerstag, 21. Januar 2016 19:25
An: Rudolf Faix
Cc: mailbackup@kreationnext.com
Betreff: Re: AW: CC Scam e-mail - Qoutation for removal of complaints
 
Hello
Mr. Rudolf Faix,

I think you have got confused somewhere. I mailed you from kolkata, that's true, and also we are from kolkata.

Please refer to the following links for more details:
https://secure.kreationnext.com/about-us/contact-us.html
https://maps.google.co.in/maps?hl=en&client=firefox-a&ie=UTF8&q=kreation+next&fb=1&gl=in&hq=kreation+next&hnear=0x39f882db4908f667:0x43e330
e68f6c2cbc,Kolkata,+West+Bengal&cid=0,0,12882392238866733486&t=m&ll=22.594063,88.370762
&spn=0.009787,0.021136&iwloc=A&source=embed

https://secure.kreationnext.com/iso/verify-iso.html

There are a few things I need to clear about:
1. It doesn't take me a two hours journey to reach my office
2. We are based at kolkata
3. I make jokes with friends and family. And I don't make friends at business or make any joke (good or bad) at business.
4. The research you made on our company is a massive failure.
5. Your spellings are disastrous on the mail.

Finally, If you are interested to talk business please send me a quotation rather than pointing out lame excuses to avoid work.

Regards,

Here are the header data from the above email:

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X-Received: by 10.98.75.139 with SMTP id d11mr62357387pfj.57.1453400774004;
Thu, 21 Jan 2016 10:26:14 -0800 (PST)
Return-Path: <chandragupta@kreationnext.com>
Received: from [192.168.1.100] ([103.57.245.242]) by
smtp.googlemail.com with ESMTPSA id fl9sm4156137pab.33.2016.01.21.10.26.04
(version=TLSv1/SSLv3 cipher=OTHER); Thu, 21 Jan 2016 10:26:13
-0800 (PST)
Subject: Re: AW: CC Scam e-mail - Qoutation for removal of complaints
To: Rudolf Faix <rudolf.faix@wwpa.com>
References: <SQLyBrKr766o39Qzx8d00000528@SQL>
<C8A896DCB45E224DB2C84D2A50D5D903085B61CA@WEBERDE.weberhausde.local>
CC: <mailbackup@kreationnext.com>
From: Chandra Gupta <chandragupta@kreationnext.com>
Message-ID: <56A122B0.2010008@kreationnext.com>
Date: Thu, 21 Jan 2016 23:55:53 +0530
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101
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Content-Type: multipart/alternative;
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X-MS-Exchange-Organization-AVStamp-Mailbox: MSFTFF;1;0;0 0 0

My answer to the above email is that I'm not commercial available and my opinions are not for sale. Maybe it is hard to believe for some people without any beliefs as some are thinking that everything is commercial available and the big question is only for which price. I don't belong to this kind of people. I don't like to let me pull down to the same level like scammers. I like to be able to look into the mirror without shame.

Why shall I remove a scammer from my blog? Why shall I make it easier for a scammer to continue with his sham business? Why shall I try to make the online reputation work from Chandra Gupta for a scammer easier? As we are here in real life and not in the kindergarten I see no reason to help some scammers as long as they don't change their own life by coming honest. Small scammers don't have the money for hiring someone to improve their online reputation and these scammers which have enough money for this purpose have gotten it from cheating their hard working victims and not from their own hard work. Would it be fair for a first time scammer, which has no money for getting removed, to prefer the serial and organized scammers only for the reason that they have been successful and are paying some money? That would be like carrying water to the sea for making the sea less salty.

Domain registration data from kreationnext.com:

Domain Name: KREATIONNEXT.COM
Registry Domain ID: 1627347787_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2016-01-14T07:51:25Z
Creation Date: 2010-11-26T01:56:07Z
Registrar Registration Expiration Date: 2016-11-26T01:56:07Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Chandra Gupta
Registrant Organization: Kreation Next
Registrant Street: 76/2A Bidhan Sarani, Suite No. D
Registrant Street: 76/2A Bidhan Sarani, Suite No. D
Registrant City: kolkata
Registrant State/Province: West Bengal
Registrant Postal Code: 700006
Registrant Country: IN
Registrant Phone: +91.9830339013
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: admin@kreationnext.com
Registry Admin ID:
Admin Name: Chandra Gupta
Admin Organization: Kreation Next
Admin Street: 76/2A Bidhan Sarani, Suite No. D
Admin Street: 76/2A Bidhan Sarani, Suite No. D
Admin City: kolkata
Admin State/Province: West Bengal
Admin Postal Code: 700006
Admin Country: IN
Admin Phone: +91.9830339013
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: admin@kreationnext.com
Registry Tech ID:
Tech Name: Chandra Gupta
Tech Organization: Kreation Next
Tech Street: 76/2A Bidhan Sarani, Suite No. D
Tech Street: 76/2A Bidhan Sarani, Suite No. D
Tech City: kolkata
Tech State/Province: West Bengal
Tech Postal Code: 700006
Tech Country: IN
Tech Phone: +91.9830339013
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: admin@kreationnext.com
Name Server: NS1.KREATIONNEXT.COM
Name Server: NS2.KREATIONNEXT.COM
Name Server: NS3.KREATIONNEXT.COM
Name Server: NS4.KREATIONNEXT.COM
Name Server: NS5.KREATIONNEXT.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2016-01-21T23:00:00Z <<<

How much the owner of the site understands from SEO and Internet marketing gets shown at his own site. The Alexa ranking from kreationnext.com shows not really impressing values after the site has been 5 years and 56 Days online. The same quality can expected from his new service "Online Reputation Management" too:

The Alexa daily pageviews are interesting too:

Alexa: How engaged are visitors to kreationnext.com?

What can you expect more from people, which are using phrases like "Finally, If you are interested to talk business please send me a quotation rather than pointing out lame excuses to avoid work.". Only stupid people are calling pressing a simple "unpublish" or "delete" button "work"! That Chandra Gupta has not invented the work by himself gets shown on his own website and his social networks entries. He likes to earn money only from the work of others.

Update January 24, 2016: Chandra Gupta has submitted an email to me and asked for publishing it as add-on to this article. Here is his email:

Hello
Mr. Rudolf Faix,

I found your article on me and my company from your website. I have to agree you are a good writer and your spellings have improved a lot. Still you are missing the spelling of the city "Delhi" & "too"(its not 'Dehli', and you pronounce it as 'Dilli').

I thank you for showing interest in me and my company. I haven't seen a stranger in my entire life who has taken such interest and given so much time and effort to research on my profile and background. I should have given you a hug if you were near.

Some of my clients requested for removal of negative links/comments from other websites. Since I am not in the business of SEO or Reputation Management, I asked them to hold the offer while I complete the cost analysis. Before I get them in a contract I wanted to make sure that I can do it and provide them the best price for their request. As such I requested for a quotation from your side as well as other websites owners & staff. I am not at all interested in what business they do or who are they in their personal life. It takes too much effort and time to do so. And after working(Well by work I include my studies too) for 16 hours a day and 365 days a year, I don't get that much energy to do so.

A simple and small event of "request for a quotation for removal of links from your website" can lead to so much issue that you would take me under the microscope and start making wrong assumptions and portray a different image to the world. I didn't think that such a minute little thing can turn out to be an iceberg, that you will start researching on my website and me and turn me out into a parasite.

Well let me tell you what I exactly do:
1. I sell and configure dedicated servers, VPS servers, proxy servers, email gateways, system monitoring system, etc so that it can perform at an optimum level, safely without any unauthorized access attempts from hackers and spammers.
2. Design customized desktop applications and web applications for my customers.

And this is what I do all by myself with a lot of assistance from Google search. I have a small family and I am satisfied with my small earnings and a happy family.

And it takes a lot of hard work and research to take care of each and every minute detail. And I am really sorry to my business as I haven't taken good care of my website and SEO. I have just completed my website a few days back, but still a few tweaks are pending. Well about SEO, I am not an expert. I need to learn on it a bit before I proceed.

I am still a black dot on a black board and I frankly am not such an important guy that you need to spend so much of your valuable time on me and my life. Though its a wrongly assumed small biography, but still, I haven't grown that big yet.

Though I checked your blog too, it is mostly based on scammers and scams, and some info about some good campaigns from Deep Blue Marketing. I think you are a part of the Deep Blue Marketing Team though (Its only my personal view). And you have been blogging for about a year now on the wwpa.com( check your last post). As I assumed your work, you are good with seo and your domain is 20 years old. Don't you think you should be within the top 1000 in alexa, with so much of seo experience?

You have spent so much time and effort on writing blogs on spammers, I fear that you may turn out to be a spammer in future if not already. You know, "We are what we do".

Keep yourself safe and happy.

I am a bit rude sometimes, sorry if I have hurt you in anyway.

Finally, a request though, you may or may not do, its your choice. Add this mail to your blog too and don't forget to comment. And also if possible send me an email when done with the link so that I can check it out.

The risk that I'm start to scam is very low, because I'm not active in business. That means that I'm not offering or selling something. I have been hard working in business for more than 35 years and everything comes one time an end. Now I enjoy my life and take it how it comes.

As I have started in the late 70ths to work in the IT industry in Austria I made the experience that everybody helped each other without any restrictions and without asking for something. It has been a simple helping each other. I have continued this kind of working together during all my active time.

Two years ago I have relocated from Austria to the Philippines. Here I found a friend, which needed to close his call center for the reason of getting scammed. For this reason I have taken a look into the offshore outsourcing industry again and found that nearly all the offers are nothing else than scam. I started December 2014 by commenting and writing against the scammers found at the social networks. Since December 2014 I have found only three campaign brokers, which are offering in a serious way campaigns. The three companies are Kathy Sisk Enterprises (USA), Ian Haines Consulting (UK) and Deep Blue Marketing (DBM) - Lars Christiansen (Denmark, Spain, USA, Dominican Republic). All three are offering campaigns without any upfront payments. They are getting paid from the client for searching call centers which are able to fulfill the requirements of the client and not for centers which are able to pay for getting work. That is that what I understand in making a serious business. I'm publishing available campaigns as soon as I get updates from these companies. I'm publishing the campaign offers for free of charge as they help me to show that not all the offers found in the social networks are scam and how real offshore outsourcing business is working.

That I'm independent from the named campaign brokers gets already shown that DBM is the exclusive broker for the Caribbean Cruise Line campaign. That is a real campaign with very tight margins and it is hard for the centers to make some earnings with this campaign. I'm not promoting this campaign. I have even written some negative articles about this campaign. These articles are getting found at:

If you are working for a company you will not have the chance to write negative about a customer of this company. At least you would not long working after such an article for this company.

Don't worry I have been thinking if there is a possibility to monetize my blogs. By showing banner ads will nobody click on it. The most people are already using AdBlocker (I'm using an AdBlocker too). I have been even thinking about placing a donate button on my site, but what will I do if a scammer will donate something and I need to write later on an article about this scammer? I think it is better to let it like it is and stay independent.

About the writing of the capital from India I can say only that in the early 70ths has been written in the Austrian schoolbooks the name as Dehli and that is the way how the city gets pronounced in the German speaking countries. I'm not searching Google for the correct writing of city names. Even in the German version of Wikipedia is written about Delhi/Delhi:

Daneben existiert die Variante Dehlī [ˈd̪eːhlːi], die ursprünglich vor allem von den Muslimen benutzt wurde. Der Name leitet sich vermutlich vom alten Hindustani-Wort dil für „Hügel“ ab.

Translated to English is it:

In addition the variant Dehli [ˈd̪eːhlːi] exists, which was originally used mainly by Muslims. The name properly derives from the ancient Hindustani-word dil for "hill".

I think that there are much bigger problems found in the offshore outsourcing industry than the correct writing of the name from the capital of India where even two versions are existing or to discuss about possible type mismatches.

It is hardly possible to hurt me. We have in German language a proverb: "Wer austeilen kann muss auch einstecken können", translated to English has it the meaning of "Who could kick and punch must be able to stand answers in return".

 

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I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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