Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Important information about non-voice processes (form filling, backoffice, etc.) and inbound campaigns
by Rudolf Faix Sunday, November 29, 2015 9:01 AM

For all, which are still searching for non-voice processes and don't believe that there are no form-filling processes or backoffice work available, I like to give you an actual example for the reason why there are such processes available. The following text is a translation from a press release distributed by the dpa (German Press Agency):

In the so-called "Swissleaks" affair, where client data from the HSBC Private Bank in Geneva got forwarded to authorities from a former HSBC employee, the employee got sentenced to five years.

The judgment of the Swiss Federal Criminal Court in Bellinzona was issued on Friday due to industrial espionage. From further allegations, including breach of commercial confidentiality, the 43-year-old was acquitted. The former employees of HSBC Private Bank, a subsidiary of the British HSBC, had thousands of customer information leaked to the authorities in France. The Bank had spoken of theft and given the loss of data of up to 24,000 customers.

The process was determined by the question of whether the man was an honorable "whistleblower" or an unscrupulous con artist. Based on its data, many celebrities were advised as potential tax evaders in the focus of investigators worldwide. It could not be clearly demonstrated that for the transfer of stolen client data also money flowed.

As you could read above an employee has forwarded customer data to the authorities. Even forwarding data to the authorities is forbidden by law. Think now: Why someone should give you some data and go to jail for it or get high fined? Do you really think that you are more trustfull than government authorities? In this case you should stop taking drugs.

If you are writing into an email or a chat the lie that you had such a process already than you get classified from a real broker as a liar and you'll are getting no information about any available process. Making business is based on trust and nobody can build up trust with someone which is lying. You are even confirming in such a case that you don't have any skills for leading a center.

Fact is that you'll not find any inbound campaign because not one client will give you access to his data. The fines for breaking the data protection law are very high (U.S. $16,000 per record, Europe € 50,000 - € 58,000 per case). One famous case has been AT&T which has paid a fine of $25,000,000 for 280,000 stolen customer records during an outsourcing process. At this time the fines have been cheaper. So why should any client take the risk for getting fined? Normally a broker gets paid from the client who has hired him. As there is no client available the scammer has no other possibility to get money as by selling his dream campaigns to centers.

As you'll find in the social networks offers for non-voice processes and inbound campaigns only against a huge up-front fee is confirming already the scam. It does not make any difference how the fee is getting called. Every work, which is only available against a fee, is nothing else than a SCAM!!!

If you are getting scammed by someone with such or a similar process then you are guilty by yourself because you have been too lazy to inform yourself if the process is possible or not. Your own greed and laziness let you believe that the scammer is trustworthy. In this case you can complaint the scammer and your own stupidity.

If you don't believe the above than use Google and search for "Swissleaks".

 

Tags: , , , , , , , , , , , , , , ,

Fraud and Scam

Scammer: Whitewave Outsourcing - Rajeev Lamba - whitewaveoutsourcing.com
by Rudolf Faix Sunday, November 8, 2015 11:31 PM

Whitewave Outsourcing logoNot one client from the traditional outsourcing countries will search for a broker or consultant abroad. The clients like to have a security and for this reason they will hire a outsourcing broker or consultant which is living near of them. For the case that something is running wrong with the project they are in this case immediately able to make a complain directly. The client would have not more security if he would hire a center directly instead a broker or consultant from abroad. The client would even save the salary for the broker. Why in this case should he hire a broker or consultant from abroad? Based on this rule are 99.99% of all the outsourcing campaign offers with source in the low wage countries are nothing else than SCAM!!!

It seems that an old well known scammer - Amigos Outsourcing Pvt. Ltd. - is already not able to pay their staff. That is normally the start of the end from a company because the unpaid staff will become a whistle blower. So it seems to be happened to Harsha Urs too. Harsha Urs sent out with Facebook messaging and posted in the India Consumer Complaints Forum the following information:

Hello friends! I am going to introduce an organization WHITEWAVE OUTSOURCING as a fraud organization. It will take money from clients and then not provide the services in a proper manner. At the same time it will not provide salary to employees.

Organization provide me the cheque of below details
Bank- ICICI Bank
Branch- M.I.Road Branch JAIPUR- 302001.
A/c no. 676405500146
Organization Name- Amigos Outsourcing Pvt. Ltd.
Cheque No. 038608
Date of issue- 1/11/2015

I submit the cheque on 4th Nov but when the cheque goes into process stage they canceled the cheque.

Contact Numbers of Amigos Outsourcing Pvt. Ltd are not working.
Contact number of my senior Mr. Ansh Rawat- 7874485470 is switched off
Contact number of my peer Kunal- 9015744403 is switched off
Owner name Rajeev Lamba. Pan No.- ABZPL9242R
Organization Pan Card No.AACFW1203D

I left the organization last month. Please do not sign any agreement with them. If you want to do FIR or want to take any legal action you can go through for that.

A short Google search found the website whitewaveoutsourcing.com (2016-02-25: Link removed website already not reachable) and at the website there are three non-voice campaign offers. One is an insurance form filling project and the second one is Data Mangement Form Filling. Both are Word or PDF copy and paste work. From the nature of the data protection law in the traditional outsourcing countries are both projects nothing else than a scam offer. The third project should be an E-Book Publishing project where each seat has a work load of 500 books, which need to get converted from "Word to URL". As the nature of e-books is that they are already digital and not in Word available is even this project nothing else a scam.

As all the three projects are only scams are even no clients for the offered projects available. The company Whitewave Outsourcing likes only to scam the centers. For scamming clients are they too stupid to get clients.

Domain registration data from whitewaveoutsourcing.com: 

Domain Name: WHITEWAVEOUTSOURCING.COM
Registry Domain ID: 1956702782_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.domainshype.com
Registrar URL: www.domainshype.com
Updated Date: 2015-11-01T03:32:54Z
Creation Date: 2015-09-01T06:02:03Z
Registrar Registration Expiration Date: 2016-09-01T06:02:03Z
Registrar: Domainshype.com, Inc
Registrar IANA ID: 1660
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Rajeev Lamba
Registrant Organization: whitewave outsourcing
Registrant Street: B-47 sec 63
Registrant City: Noida
Registrant State/Province: Uttar Pradesh
Registrant Postal Code: 201307
Registrant Country: IN
Registrant Phone: +91.8588039421
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: whitewaveoutsourcing@gmail.com
Registry Admin ID:
Admin Name: Rajeev Lamba
Admin Organization: whitewave outsourcing
Admin Street: B-47 sec 63
Admin City: Noida
Admin State/Province: Uttar Pradesh
Admin Postal Code: 201307
Admin Country: IN
Admin Phone: +91.8588039421
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: whitewaveoutsourcing@gmail.com
Registry Tech ID:
Tech Name: Rajeev Lamba
Tech Organization: whitewave outsourcing
Tech Street: B-47 sec 63
Tech City: Noida
Tech State/Province: Uttar Pradesh
Tech Postal Code: 201307
Tech Country: IN
Tech Phone: +91.8588039421
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: whitewaveoutsourcing@gmail.com
Name Server: gns27.hostgator.in
Name Server: gns28.hostgator.in
DNSSEC:Unsigned
Registrar Abuse Contact Email: abuse-complaints@logicboxes.com
Registrar Abuse Contact Phone: +1 2013775952
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-11-08T05:05:19+0000Z<<<

Nice from Harsha Urs to provide the tax registration data from Whitewave Outsourcing for the case that someone like to bring them in front of the law court:

Whitewave Outsourcing Tax registration

Whitewave Outsourcing Tax Card

Update Jan. 18, 2017:
Link from the Facebook profile Harsha Urs (https://www.facebook.com/harsha.urs.7) removed as it returns error 404 - not found.

Are the bpo center owners the stupidest people of the world?
by Rudolf Faix Tuesday, October 6, 2015 11:54 AM

Star TechnologiesFor me it look like that the bpo center owners are the stupidest people of the world, because in another case the following spam email offer from the scammer "Star Technologies" would not have any chance to get accepted by one of them.

 

Let us first take a look at the spam email from the scammer:

From: Star Technologies [mailto:getintouch.startechnologies@outlook.com]
Sent: Monday, October 05, 2015 8:16 PM
Subject: Non-Voice Process (Without Accuracy)‏‏‏

“Greetings”

We are very happy to introduce you with our company Star Technologies which has been in the business of Outsourcing to Centers looking to run Process / Campaigns.

This E-mail received by you is regarding a simple Campaign.

 

CAMPAIGN INFO

Campaign name: Commercial Loan Form Filling process (Data Entry Non Voice process)

Commercial Loan Form Filling process

Payout: $1400 USD Per agent / Per Month (The Payout offered from the Client end will be fixed for Each Employee / Agent every month.)

Contract: The Fixed Pay would be payable to the Center from the Client until the Ongoing Contract

Valid for the time period mentioned, also the Contract can be renewed for next 3 years after renegotiation based on the quality and productivity offered by the Center.

Security: The Letter of Credit or Bank Guarantee will be provided from the Client end for the purpose of the Centers Security.

Payout Structure: The Monthly Payments to the Center will done through International Wire Transfer, there will be no deduction or Hold of any payments carried, but do Inform us of your mistakes so that they are not repeated. If needed, the data will Send back for rework.

 

Info For Centers

Agents require to work on Online URL

URL & Data Provided from the Client end

Demo Form and Demo Data for the Campaign will be provided to Center on their request.

 

Requirements of the Client to be fulfilled by the Center:

Client wants each Employee / Agent to Fill 22 Forms Per Day, Per Agent.
 
The Working Hours will be of 8 hours per day.
 
Working days will be Monday to Friday (Weekdays) Saturday & Sunday (Weekends) will be Granted off.
 
Working Times will be 07am to 03pm (IST) for the Day Shift.
 
The Training and the instruction sheets will be Provided by the Client.
 
The Training of the Center provided from the Client will be ongoing for 5 Working days.
 
The training period won’t be counted in the Billing.
 
The training which will be provided by the Client will be nothing but a Dummy Training.

 

Commercial Involved

Business Procurement Charges

Royalty Not Charged

 

Please feel free to communicate with us and avail Consultation.

You may Email us at :-getintouch.startechnologies@gmail.com / getintouch.startechnologies@outlook.com

or Add us on Skype at :- getintouch.startechnologies to discuss further regarding the process as per your convenience.

Warm Regards

Star Technologies

This email is confidential and may contain legally privileged information. If you are not the intended recipient you should not read, copy, distribute, disclose or otherwise use the information in this email. Please also email, telephone or fax us immediately and delete the message from your system.Email may be susceptible to data corruption, interception and unauthorized amendment, and we do not accept liability for any such corruption, interception or amendment or the consequences thereof. You should carry out your own virus check before opening any attachment.

** Please consider the environment before printing this email **

The above email is nothing else than spam from a scammer. The offer is for the following reasons nothing else than anadvanced fee scam:

  1. Not one company uses free email addresses for sending their offers

  2. Not one company is sending emails only by using their company name. The staff of the company is sending emails. The name of the person, which sent this email, is missing.

  3. Typical for a scammer is that he writes everything in bold letters. He is afraid that something can get overseen.

  4. It seems that the scammer does not have any education and have never seen a bank (loan department) from inside. In such a case he would know that such forms are getting filled directly at the front desk from the bank staff. The customer needs only to sign the printout. How can such a process get outsourced?

  5. The missing education and knowledge of the scammer gets found in the fact that loan form data are highly protected by the law in the traditional outsourcing countries (Australia, European Union, USA). Such data are not allowed to leave the bank office. Rejected loan forms and data need to get destroyed immediately as soon the case is closed. Not one bank will take the risk and outsource such a kind of data processing.

  6. Borrowers are normally taking loans from the bank where they are already well known. The success rate for getting the loan is much higher than trying to get the loan from another bank. In such a case the full and relevant business history is already stored in the bank computer and no manual action (form filling) is necessary.

  7. With the words "Commercial Involved" and "Business Procurement Charges" confirms the scammer that he has no contract with any client and for this no income. With other words are the requested fees or charges are nothing else than invention fees or scammer surviving fees.

  8. A search for "Star Technologies" at the Ministry of Corporate Affairs in India returned the results Star Technologies and Systems Private Limited from Patna, Bihar and Star Technologies Private Limited from Visakhapatnam, Andhra Pradesh. Both locations are far away from the place where I have located the scammer today with the IP addresses (Skype resolver) 123.136.154.168 and 123.136.155.23. Both IP addresses are locate in the area of Gugal Pimpari - southwest of Washim - far away from the companies found at the Ministry of Corporate Affairs.

  9. Not one outsourcing client will search for a broker or consultant in a low wage country. A broker or consultant get searched local at the place of the the client. The broker or consultant will get paid from the client directly. If some client is searching abroad then he will search for center doing his work directly and save in this case the money for the broker or consultant.

A BPO center owner who wants to have such an offer, can only blame himself if he is gets cheated. My compassion is very limited in such a case. Some people need to learn their business by using the hard way.

 

Tags: , , , , , , , , , , , , , ,

Scammer Exposed

E-Mail Scammer: Balasubramaniam calcsoft - balasubramaniam.calcsoft - CALC SOFT PVT LTD - calcsoft.net - AMAZE SOFTWARE
by Rudolf Faix Saturday, May 2, 2015 6:26 AM

hand with money coming out of the monitorYesterday I got a spam email from the scammer Balasubramaniam calcsoft. Until now this scammer does not know that high sensitive personal data cannot get outsourced into a country where the protection of the data is not guaranteed. The client would make himself punishable if the personal data are coming into the public. There are already enough judgements from US courts available where clients have broken the data protection act. Similar is it in Europe.

The scammer does even not know that there is software available, which makes the copy & paste form filling process obsolete. So why shall pay a client for months or years more then US$ 1000 per agent, when he can get a better work without failures faster done by buying a software for less then US$ 500.

All the offered processes have something in common. The upfront fee is INR 100000 for each process. This already qualifies the scam because it shows that the scammer has no contract with the client. For this he cannot guarantee you something for your payment.

All offered campaigns are containing sensitive data, which are protected by the data protection act. You can take a look at a short overview about the data protection law in the different countries at http://en.wikipedia.org/wiki/Information_privacy_law. Even some of the rules there are already outdated, because with the time the rules are coming more restrictive. For this you should follow the links there to get the actual information about the data protection law.

On the other side, there are everywhere at the point of sales computer placed. Customer data for all purposes are getting collected at the point of sales places. The get entered immediately. Afterwards the salesperson prints out the contract and the customer has to sign it. In the USA the customers are even signing on a touch pad for confirming the document. If you think that you have to fill forms for insurances, health care, loans, telecoms, etc. then you are wrong. A customer will not come a second time to the office for signing the form. He will go there, where his wish will get fulfilled immediately. Today nobody will wait until his form will get prepared after weeks!

For all this reasons all the form filling processes are nothing else than SCAM.

 

Von: Balasubramaniam calcsoft <balasubramaniam.calcsoft@gmail.com>
an:  
bcc: an Sie
Datum: 1. Mai 2015 um 21:31
Betreff: NON VOICE CAMPAIGN AVAILABLE SIGN UP WITH MULTINATIONAL COMPANIES
Gesendet von: gmail.com
Signiert durch: gmail.com

Hello Sir/Mam
 
Please find the attachements 
 
As per your requirement on the projects pls go through the below details :
 
Step 1 : Need to select the process you want to start from the  provided details
 
Step 2 : If required to verify the SLA,  need to sign the NDA and we will provide the draft SLA for your reference.
 
Step 3 : After all the verification if you are interested to go ahead for the signup forward your Company profile
representative (in case of offline process).
 
Step 4 : Consultancy charge should be paid 
 
Step 4 : Based upon the above we will take a prior appointment with the client for the signup purpose and also  the agreement documents will be prepared.
 
Step 5 : On the fixed appointment we will make you meet the client,  you can discuss anything and everything with the client regarding the process.
 
Step 6 : Do the Signup 
                                                                                                                                                    
Once the signup is done your online training and demo work will start.
 
Captions of the Projects given below 
 
CONSUMER UTILITY BILL INDEXATION
 
E LOAN INSURANCE FORM FILLING
 
CIVIC ENUMERATION FORM FILLING
 
E-COMMERCE FORM FILLING PROCESS
 
FINANCIAL FORM FILLING
 
HEALTH INSURANCE FORM FILLING PROCESS
 
TELECOM FOR FILLING DETAILS
 
US HEALTH CARD PROCESS DETAILS
 
TELECOM_VERIFICATION_PROCESS_FORM_FILLING
 
MEDICAL_BILLING_FORM_FILLING
 
 
*DURATION OF CONTRACT: 11 MONTHS INITIALLY CAN BE EXTENDED UP TO 3 YEARS*
 
Interested centers please revert back asap with their company Profiles.
New centers will be also excepted, no need of experience.
 
 
 
Thanks & Regards
 
Balasubramaniam
CALC SOFT PVT LTD 
Skype id :balasubramaniam.calcsoft
Contact no:+917358203023

 

<pstyle="font-size: 12.8000001907349px;"="">Domain Name: CALCSOFT.NET
Registry Domain ID: 1724289207_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-03-29T15:25:31Z
Creation Date: 2012-06-01T03:03:52Z
Registrar Registration Expiration Date: 2015-06-01T03:03:52Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: 
Registrant Name: AMAZE SOFTWARE
Registrant Organization: 
Registrant Street: 67/25
Registrant City: CHENNAI
Registrant State/Province: Tamil Nadu
Registrant Postal Code: 600080
Registrant Country: India
Registrant Phone: +91.9791240550
Registrant Phone Ext:
Registrant Fax: 
Registrant Fax Ext:
Registrant Email: domain@amazesoftware.com
Registry Admin ID: 
Admin Name: AMAZE SOFTWARE
Admin Organization: 
Admin Street: 67/25
Admin City: CHENNAI
Admin State/Province: Tamil Nadu
Admin Postal Code: 600080
Admin Country: India
Admin Phone: +91.9791240550
Admin Phone Ext:
Admin Fax: 
Admin Fax Ext:
Admin Email: domain@amazesoftware.com
Registry Tech ID: 
Tech Name: AMAZE SOFTWARE
Tech Organization: 
Tech Street: 67/25
Tech City: CHENNAI
Tech State/Province: Tamil Nadu
Tech Postal Code: 600080
Tech Country: India
Tech Phone: +91.9791240550
Tech Phone Ext:
Tech Fax: 
Tech Fax Ext:
Tech Email: domain@amazesoftware.com
Name Server: NS63.DOMAINCONTROL.COM
Name Server: NS64.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2015-5-2T1:00:00Z

 

Filter by APML

AboutMe

I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

Disclaimer

All data and information provided on this site is for informational purposes only. I make no representations as to accuracy, completeness, currentness, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. All information is provided on an as-is basis and is only representing my own opinion. By browsing or using content from this site you accept the full legal disclaimer of this website.