Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
A new idea from the scammer savebpo.com - Phani Indra - Malladi Phanindra
by Rudolf Faix Saturday, December 12, 2015 5:43 AM

Malladi PhanindraSave BpoThe scammer Malladi Phanindra seems to be more stupid than all others. He thinks that he simple needs to declare his scammer website www.savebpo.com to a marketplace, enter some invented campaigns and ask the centers to bid on the project.

He has only overseen that even if the system would have real campaigns stored, that he has to verify each campaign for scam. Otherwise he will be a partner in crime of the scammers and liable in front of the law court, because he is posting the campaigns under the name of Save Bpo and under his own liability in the social networks.

In his greediness in making money he does not care about his the commercial due diligence. For this reason everybody is allowed to call him to be a scammer and his platform savebpo.com to be a scammer supporting platform. For the case he is really only promoting the entered campaigns than he makes himself guilty for supporting scammers. To be a accomplice of a scam is also a crime.

In any case he has offered yesterday at Facebook a form filling campaign for which he is asking a huge upfront fee. By asking for an upfront fee he is already confirming that he has no contract with any client and cannot get paid from the campaign owner.

Nowhere in the offer is written something that the campaign gets offered from someone other than Save BPO itself. In the campaign description get the lie found that more than 100 centers are working already on this campaign. If we calculate 100 centers * 10 ID’s * 1000 forms * 11 months then we get a result of 11,000,000 datasets for which the client has to pay INR 640,000 per month * 11 months * 100 centers = 704,000,000 (~US$ 10,516,551). That would be possible if the computers got just invented and not for our time now where the personal computer is already 40 years old. Even a very difficult data conversion program can get programmed during one week and the costs will be under US$ 4,000. So which client will be so stupid and orders a work for 10 million US$ when he can get a better and faster result for less than US$ 4,000?

Not all people are so stupid than the scammer Malladi Phanindra!!!

Here the Facebook offer from the scammer Malladi Phanindra (.pdf):

Customer Application Form FillingCustomer Application Form Filling Project

Kindly see the attached Application Form Filling Process with Weekly Payout Details

About Process:-

The concerned process is purely like CRM entries.

Your team have to fill up the back end data of our client.

Thee complete work will be provide you through Individual Id & Password along with a portal link for each id.

Sign Up Procedure:-

After confirmation of the ID Plan your have to forward by filling up the Center Details Form (CDF) along with the Application Fees.

Then after 24 hours there will be schedule of Demo Training Session by our Support Dept.

The demo work can continue by your team for 4/5 Days.

After your all clearance of Technical Specification of the work.Then the Live work will be provided after the client confirmation.

Before starting the Live Work the Service Level agreement(SLA) also release to you for which you have to revert with your acknowledgement.

This is a very genuine process which is also continue in our nearly 100+ Indian centers with China,Philippines,Srilanka International center also.

Clink on the below links to download the attachments

Sample SLA
Center Details Form

Snapshot of Form

Sign Up Procedure:-

After confirmation of the ID Plan your have to forward by filling up the Center Details Form (CDF) along with the Application Fees.

Then after 24 hours there will be schedule of Demo Training Session by our Support Dept.

The demo work can continue by your team for 4/5 Days.

After your all clearance of Application Form Filling Technical Specification of the work.Then the Live work will be provided after the client confirmation.

Before starting the Live Work the Service Level agreement(SLA) of Application Form Filling also release to you for which you have to revert with your acknowledgement.

This is a very genuine process which is also continue in our nearly 100+ Indian centers with China,Philippines,Srilanka International center also.

Clink on the below links to download the attachments

 
Customer Application Form Filling
 
Customer Application Form Filling Project Kindly see the attached Application Form Filling Process with Weekly Payout Details About Process:- The concerned process is purely like CRM entries. Your team have to fill up the back end data…
SAVEBPO

At the time I have seen the posting I have commented it with my article "Scammer: Phani Indra - Malladi Phanindra - savebpo.com - with unbelievable offers". Malladi Phanindra sent me afterward the following message where he compared his platform with freelancer.com:

1 mutual friend: Save Bpo
CEO & Founder at SaveBpo and Technical Support at Rosetta Stone
Lives in Hyderabad, India
Stop it Rudolf. Tell me if you find a fake project in freelancer.com
 
will you blame that website. Just like that freelancer.com
 
, even savebpo.com
 
is a freelance marketplace. Anyone can come and post there projects in here. So you can take it easy on me.I really appreciate your work but you can improve it a lot. 

He has been thinking that he needs only make a platform for scam and nothing can happen too him. That he is wrong in this case gets shown by the case of Silk Road Ross Ulbricht. For this I answered to him:

Sure I'll blame freelancer.com too if they not taking care of scamming people. The difference between freelancer and you is that freelancer.com does not promote their entries as freelancer.com in the social networks. For this I need not blame them.

As one scam campaign offer is not enough Phani Indra posted yesterday one more at Facebook (.pdf):

Non-voice off-line form filling process availableHello all,

Greetings of the day.

We are looking for centres and individuals to outsource our projects to all over india.

Projects:-

1>> Chemical invoice entry system.

2>> US loan customers data digitalization process.

Highlights:-

1>> Direct client signup.

2>>ISO Certified company which is having 10 years experience in Bpo industry.

3>>Through mail,Live chat,Telephonic support will be given during the entire contract period.

4>>Service charges applicable / PDC will be given for the payment security.

Being a freelancer we are outsourcing above mentioned projects all over India .

Interested vendors kindly bid the project

 
 
Non-voice off-line form filling process available
 
Hello all, Greetings of the day. We are looking for centres and individuals to outsource our projects to all over india. Projects:- 1>> Chemical invoice entry system. 2>> US loan customers data digitalization process. Highlights:- 1>> Direct client signup. 2>>ISO Certified company which is having 10 years experience in Bpo industry. 3>>Through mail,Live chat,Telephonic support will be given during the entire contract period. 4>>Service charges applicable / PDC will be given for the payment security. Being a freelancer we are outsourcing above mentioned projects all over India . Interested vendors kindly bid the project
SAVEBPO

The stupid scammer Malladi Phanindra is thinking that anywhere at the world are people needed for entering invoice data. He does even does not know that this data are getting collected and entered at the point of sales or direct from the order processing. Maybe he had never any commercial education and does not know the data flow of a company.

The scammer even does not know that loan data are highly protected in the U.S. and for this not able to get outsourced. The fines for such a case are mostly higher than the loan itself. So why one client should take such a risk to get fined? Not all people are so stupid like the scammer Malladi Phanindra!

 

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Scammer Exposed

Scammer: Angel Kashyap - angel.ztechsolutions@gmail.com - angel.kashyap2 - angel ztechsolutins
by Rudolf Faix Tuesday, December 8, 2015 11:01 AM

Scammer can get easily identified because they don’t like to provide a manhunt picture in their profiles in the social networks by themselves and their offers are sounding too good to be true. Their problem is that they lie and each one which is lying needs a memory like an elephant. Scammer are not trained to use their brain so they even forget to use for each scam another profile, email address, skype address. It can be even too difficult for them because they are lazy and only interested to make money fast.

As intelligence is commercial not available, scammers are even not able to invest something into their own education. It seems that the scammers even don’t have enough brain to learn by their own mistakes or to inform themselves if their invented campaign is possible or not. Scammers are even thinking that a lot of requirements and providing a nice hourly rate is enough to get a huge upfront fee from the centers. The same way is thinking the scammer Angel Kashyap (email: angel.ztechsolutions@gmail.com, Skype: angel.kashyap2) from India. Not one outsourcing client is searching for a broker abroad and already for this reason are the offers from Angel Kashyap already scam. If we take a look at the offer which Angel Kashyap sent out by email we’ll find a lot reasons why the offer is scam:

Required Agents : 15

Required Lead Supervisor    : 01

Payout Per Agent per Hour    : $8 USD (Fixed For 1 Year contract)

Payout per Hour of Lead Supervisor : $10 USD (Fixed For 1 Year contract)

Deduction of Leave    : $ 26.92 USD

Bonus On Full Attendance : $ 50 USD

For Call Quality Purpose : 10 Calls will be Checked in a Month

100% Call Quality Bonus    : $ 50 USD

0% Call Quality Deduction    : $ 50 USD

Off Days    : Only Sunday

Login Hours    : 9 AM to 6 PM US Time

AUX (Break) Time    : 45 Minutes

Training Period    : 5 Days

Initially contract Period : 1 Year 

Email:- angel.ztechsolutions@gmail.com
Skype:- angel.kashyap2

It is already nice to find an hourly paid campaign. The problem is only that the campaign and all other campaigns from the scammer Angel Kashyap is only scam. The scammer is so stupid and seems that he does not know how call centers are working. The scammer even does not know that there is no U.S. timezone and already the United States has including Alaska and Hawai six time zones. At the continental United States we'll find the following time zones:

United States time zones map

Break time is not a paid time and for this reason does it not matter if the break is 30 minutes, 45 minutes or one hour. It remains to the organization of the call center how breaks are getting handled. It will normally never happen that all agents from a call center are making break at the same time.

Anyway with the provided email and Skype data we are able to find the social profiles of the scammer. Google finds at:

At Call Centers Forum got the user with the email address angel.ztechsolutions@gmail.com after 4 postings already banned:

Call Center Forum: angel.ztechsolutions@gmail.com got banned

More lucky has been the scammer Angel Kashyap at Call Center Partner posted December 2013:

WEEKLY PAYOUT SIMPLE NOVEL WRITING PROJECT PER PAGE 100 RS. NO NEED TO TYPE AT ALL. ONLY CORRECTION WORK IN NOTEPAD FILE
NO NEED TO TYPE. JUST CORRECTION WORK IN CONVERTED NOTEPAD FILE.

DUE TO MANY POSITIVE FEATURES MORE THAN 18 + CENTERS ARE WORKING
WITH THIS PROJECTS AND MANY MORE INDIVIDUAL PERSONS.
REFERENCE CENTERS DETAILS WILL BE PROVIDED.

PROJECT FEES : 8000 RS.
PER PAGE : 100 RS.
WORK DURATION : 7 DAYS
ACCURACY REQUIRED : 60%
QC REPORT : ON EVERY 10TH DAY
PAYMENT : ON EVERY 11TH DAY

Angel Kashyap
Business Development Manager
Z-TECH SOLUTIONS
E-mail : angel.ztechsolutions@gmail.com
Contact : +919898396486

Angel ztechThis project shows already how stupid the scammer Angel Kashyap is. With accuracy of 60% can get each 3rd word written wrong and the work of a profreading gets accepted. Microsoft Word is doing a better job for less money. Anyway the Call Center Partner profile from "Angel ztech" is linking to a Google+ profile of Angel ztech. The profile look empty. There get only found 4 friends and the profile itself is connected from 58 others. Nearly all connections at Google+ are not showing real people at their profile picture. The profile picture from the Google+ profile of Angel ztech gets found on 770 other websites too and you can be sure that it does not show owner of the profile.

The same project above got posted on LinkedIn Pulse at September 22, 2015 from a profile with the name "angel ztechsolutins". It seems that the Novel writing project is a never ending story. If the error correction needs only an accuracy of 60% it will never become a real story. Another campaign got posted on October 23, 2015 at LinkedIn Pulse from the same scammer with the title "Australia form filling process":

Eligibility: Company or private firm
Contract Period: 12 months
Total working days (TAT Periods): 24
Number of seats: 10 Operates

Software requirements of the system where the VM is installed:
OS: Windows 64 bit Based OS
Other Applications: VMWare Workstation / Oracle VM VirualBox

Hardware requirements of other systems:
Processor: Pentium IV
RAM: 1GB
HDD: 10 GB
Network: Wired Ethernet (recommended) / Wireless
Software requirements of other systems:
OS: Windows XP Service Pack 3 32 bit Based OS
Other Applications: Internet Explorer 8
Quality Analyzer: 1
Local Server PC: 1
Local Server: The Local Server is a Linux(Cent OS) based server installed on a virtual machine run by VM Ware
Workstation / Oracle VM VirtualBox.

Hardware requirements of the system where the VM is installed:
Processor: Core 2 Duo
RAM: 4GB

Email angel.ztechsolutions@gmail.com

A big problem for the campaign offer above is the Australian data protection law - Australian Privacy Principles (APPS). The fines breaking the law are for the client very high and for this not one company will risk getting fined. On the other site is the personal computer already 40 years old and all data are already digital stored. There is no need for any form filling work. Forms are getting filled automatically and with 100% accurancy from the computer. Why someone should hire manual work in this case?

I don't like to list now all the scam campaigns from Angel Kashyap, because all the campaigns listed from this profile are scam. I like to show you now some interesting connections found in the campaigns. At Call Centers Forum we'll find a posting from November 2013 at http://www.callcentersforum.com/tag-bpo.html?page=5 with the following content:

Author: mohammedchhipa - Replies: 0 - Views: 252 BPO PORCESS

HELLO TO ALL

WE ARE THE OUTSOURCING THE ALL TYPE OF THE PROCESS

RELATED NON VOICE AS WELL IN TO VOICE

WE HAVE MANY PROCESS WITH THE GENUINE PAY OUT PROOF

IF ANY ONE LOOKING FOR PROCESS THAN CONTACT TO US

FAKE QUIRE PLEASE DO NOT TAKE OUR TIME

FOR QUIRE OR REQUEST FOR PROCESS CONTACT AT

MAIL ID : angel.ztechsolutions@gmail.com / aqil.ztechsolutions@gmail.com

CONTACT NUMBER : +919898396486

Interesting at this posting are the provided email addresses and the phone number. Both are still in use. if we are using Google for searching the phone numbers and email addresses then we get more scams results from the same source:

  • FreelancerMap
    Mohammed Chhipa, Movingnode Technologies Pvt Ltd, mohammed.movingnode@gmail.com, Skype Id: mohammed.movingnode, Contact: +919898396486

  • Call Center Forummohammed.movingnode
    Movingnode Technologies Pvt Ltd,  Wage Management, Contact at : +919824226189 OR +919898396484, mohammed.movingnode@gmail.com, Skype Id: mohammed.movingnode

  • LinkedIn Group Call Center Campaign Opportunities
    alana Kyle, Offline simple work available with great payout, Z-TECH SOLUTIONS, E-mail: alana.ztechsolutions@gmail.com, Contact : +919898396486

  • LinkedIn Group BDM Groups for Business Development Managers
    postiong from AQIL Z-TECH SOLUTIONS

    GENUINE VOICE & NON-VOICE PROCESS ARE AVAILABLE WITH DIRECT CLIENT SIGN UP

    (NON – VOICE PROCESS)
    DEBT MANAGEMENT (NON VOICE PROJECT)
    WAGE MANAGEMENT (NON VOICE PROJECT)
    MEDICAL BILLING PROJECT DETAILS
    TELECOM OFFLINE PROCESS WITH LC/BG
    BILLING AS MIN 3 LAKH AS FOLLOWS
    EDITING PAGE PROJECT
    IDBI FEDERAL INSURANCE FORM FILLING
    NOVEL WRITING PROOF READING AND TYPING PROJECT (WEEKLY,15 Day and MONTHLY
    (VOICE PROCESS)
    INDIAN AIR PORT AUTHORITY PROCESS INBOUND
    MAKE MY TRIP INBOUND PROCESS
    USA CUSTOMER CALL ATTEND INBOUND PROCESS

    SINGAPUR AIRLINES INBOUND PROCESS

    CUSTOMER CHAT SUPPORT EDUCATIONAL

    Inbound Customer Support & Outbound Customer Care With Live Chat Support
    US HOLIDAY TRAVEL CUSTOMER SUPPORT INBOUND

    US Inbound Customer Support

    FOR MORE INFORMATION REGARDING PROCESS PLEASE MAIL ME E-MAIL ID : aqil.ztechsolutions@gmail.com

    SKYPE ID : aqil.shaikh1

    CONTACT# : +917383131953

    NOT : SERIOUS CENTER PLEASE CONTACT ME BECAUSE SLOTS ARE SHORT TIME AVAILABLE

    THANKS & REGARD

    AQIL SHAIKH

    BUSINESS DEVELOPMENT MANAGER

    Z-TECH SOLUTIONS PVT. LTD.

We can continue endless following up their phone numbers and email addresses. All profiles we'll find have in common that not one provides the picture of a real person, all have a free email address, not one remembers the correct writing of his company name and much more. Not one is for this reasons trustful. Centers which got scammed from them are guilty by themselves. Everybody which is sending some money to such scammers should consult a madhouse doctor for a check-up.

Here you can see the Skype profile from Angel Kashyap. The person is even here not able to show his real face and is dreaming from live in Dubai instead of India. Maybe the jails in Dubai are more comfortable than in India:

 

 

Important information about non-voice processes (form filling, backoffice, etc.) and inbound campaigns
by Rudolf Faix Sunday, November 29, 2015 9:01 AM

For all, which are still searching for non-voice processes and don't believe that there are no form-filling processes or backoffice work available, I like to give you an actual example for the reason why there are such processes available. The following text is a translation from a press release distributed by the dpa (German Press Agency):

In the so-called "Swissleaks" affair, where client data from the HSBC Private Bank in Geneva got forwarded to authorities from a former HSBC employee, the employee got sentenced to five years.

The judgment of the Swiss Federal Criminal Court in Bellinzona was issued on Friday due to industrial espionage. From further allegations, including breach of commercial confidentiality, the 43-year-old was acquitted. The former employees of HSBC Private Bank, a subsidiary of the British HSBC, had thousands of customer information leaked to the authorities in France. The Bank had spoken of theft and given the loss of data of up to 24,000 customers.

The process was determined by the question of whether the man was an honorable "whistleblower" or an unscrupulous con artist. Based on its data, many celebrities were advised as potential tax evaders in the focus of investigators worldwide. It could not be clearly demonstrated that for the transfer of stolen client data also money flowed.

As you could read above an employee has forwarded customer data to the authorities. Even forwarding data to the authorities is forbidden by law. Think now: Why someone should give you some data and go to jail for it or get high fined? Do you really think that you are more trustfull than government authorities? In this case you should stop taking drugs.

If you are writing into an email or a chat the lie that you had such a process already than you get classified from a real broker as a liar and you'll are getting no information about any available process. Making business is based on trust and nobody can build up trust with someone which is lying. You are even confirming in such a case that you don't have any skills for leading a center.

Fact is that you'll not find any inbound campaign because not one client will give you access to his data. The fines for breaking the data protection law are very high (U.S. $16,000 per record, Europe € 50,000 - € 58,000 per case). One famous case has been AT&T which has paid a fine of $25,000,000 for 280,000 stolen customer records during an outsourcing process. At this time the fines have been cheaper. So why should any client take the risk for getting fined? Normally a broker gets paid from the client who has hired him. As there is no client available the scammer has no other possibility to get money as by selling his dream campaigns to centers.

As you'll find in the social networks offers for non-voice processes and inbound campaigns only against a huge up-front fee is confirming already the scam. It does not make any difference how the fee is getting called. Every work, which is only available against a fee, is nothing else than a SCAM!!!

If you are getting scammed by someone with such or a similar process then you are guilty by yourself because you have been too lazy to inform yourself if the process is possible or not. Your own greed and laziness let you believe that the scammer is trustworthy. In this case you can complaint the scammer and your own stupidity.

If you don't believe the above than use Google and search for "Swissleaks".

 

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Fraud and Scam

Scammer Rajib Singh - BDM Eastedge promotes campaigns without any advance fee and contradicts himself in the offer
by Rudolf Faix Wednesday, November 25, 2015 12:52 PM

LinkedIn profile picture Rajib SinghThe scammer Rajib Singh contradicts himself in the spam email he sent out on November 24. He promotes a NON-VOICE project without any UPFRONT payment for the centers. If you read the email you'll see that he likes to get Rupees 10,000 (~US$ 150.64) as a booking fee which needs to get paid in advance.

It does not matter how high the fee is and how he calls it. In any case is it a UPFRONT or advanced fee. As he likes to be a broker or consultant needs he get paid from the one, which has given him the campaign. As not one company from the U.S. is searching for a broker or consultant in India the scammer Rajib Singh does not have any contract with any client.

Rajib Singh does even not like to show his face at his LinkedIn profile because he does not like to provice a man-hunt picture by himself. Such people are even not using their real name for their profile.

Typical for the scam is the offer that the consultation fee of Rupees 50,000 (~US$ 753.19) will deducted from the first billing and the center has to pay 5% royalty, which is only written in the attached word document. This facts should lead many centers to pay the advanced booking fee. In reality has the scammer no contract with any client.

That the complete campaign is nothing else than scam gets shown if we take a look at the process description:

The process is a lead generation of consumers from US, Canada, Australia and UK. Need to capture simple data like name, address and contact number from yellow pages and other directory sites.

Facts which make this campaign to a scam:

  • In this campaign description gets shown that the scammer does even not know what the yellow pages are. As he writes that consumer data shall get captured from the yellow pages the result will be zero because at the yellow pages are only companies listed.

  • The scammer Rajib Singh does not know that the data can get bought from the yellow pages. If a company buys these data will it be even cheaper than to enter it manually. The scammer writes in his offer that the client pays per center and per month Rupees 450,000 (~US$ 6,778.67). That makes for the full duration of 18 months for each center around US$ 122,016.06. To buy the data from the yellow pages from U.S., Canada, Australia and UK will be in any case cheaper than two centers are getting paid for the work and the data will have 100% accuracy.

    If I compare the price for the manual work then I can get it even cheaper by renting some servers, install web crawlers on it and download the content of the yellow pages by myself. Even in this case I'll get 100% accuracy and I need to pay only 1-2 operators which are controlling the jobs of the servers.

    In both cases the client will have the data faster than they can get typed from agents.

  • The scammer posted similar campaigns at LinkedIn some time ago, which got negative comments:

    11 months ago in the group BPO - Business Process Outsourcing:
    RAJIB SINGH IS A BIG FRAUD. DO NOT FALL FOR HIS FAKE OFFERS. HIS PROFILE ON LINKEDIN IS FAKE. ASK FOR HIS ORIGINAL ADDRESS AND NAME. I LOST RS.11500 TO HIM.
    HE WILL GIVE YOU HIS WIFE'S NAME AND BANK ADDRESS FOR DEPOSIT AS HIS COMPANY'S DIRECTOR. HER ADDRESS IS FAR AWAY FROM CALCUTTA. HE WILL GIVE YOU BITLANDERS.COM SITE WITH MULTIPLE ACCOUNTS CREATED BY HIM TO WORK. NOBODY WILL EARN THAT MUCH OF MONEY FROM THAT WEBSITE. HOW HE WILL PAY TO YOU FOR BLOGGING. IT IS PURELY FOR COLLECTING MONEY. I LOST RS.11500 FOR HIS FALSE OFFERS. HE IS A BIG FRAUD. MY EMAIL BSK1960@GMAIL.COM

    9 months ago in the group outSOURCE NOW...:
    He is a big fraud. Do not pay him. He will loot your money decently. His profile is fake. Ask for his real name and address before paying. He will give you another lady's bank address for depositing the money. He will tell you cock and bull stories after deceiving you.
    He will give you Bitlanders.com site address. You can register yourself on that site and earn money. He will give you multiple accounts on that site which is against the site rules. Do not fall for his tactics.

    9 months ago in the group DATA VENDORS FOR CALL CENTRE:
    RAJIB SINGH IS BIG FRAUD. DO NOT FALL FOR HIS DECENT TACTICS. DO NOT LOOSE YOUR MONEY FOR THIS IDIOT.

 

The genuine scam and spam email from the scammer Rajib Singh:

Rudolf Faix <rudolffaix@gmail.com>
LinkedIn offer
Rajib Singh <rajib.eastedge@hotmail.com> Tue, Nov 24, 2015 at 7:43 AM

To: Rudolf Faix <rudolffaix@gmail.com>

Hello,

Urgent requirement for NON-VOICE PROJECT Opportunity without any UPFRONT for all centers!!! CALL AT +91 8820749150

PLEASE DONOT DROP MESSAGES ON LINKEDIN. INTERESTED CENTERS NEED TO CALL ME FOR FURTHER DISCUSSION.

We are pleased to offer you an excellent and genuine NON-VOICE project with DIRECT CLIENT SIGNUP AND ADVANCE PAYMENT OF 15 DAYS.

 

THE PROCESS IS A LEAD GENERATION OF CONSUMERS FROM US, CANADA, AUSTRALIA AND UK. NEED TO CAPTURE SIMPLE DATA LIKE NAME, ADDRESS AND CONTACT NUMBER FROM YELLOW PAGES AND OTHER DIRECTORY SITES.

There will be no quality deductions at all from client side but they expect good quality work on regular basis. We have given all the details in the attached documents.

 

Consultation fees of Rupees 50000 will be taken from billing. Only Rupees 10000 needs to be paid in advance for slot booking.

 

SMALL CENTRES CAN START WITH ONLY 5 SEATS

 

PLEASE CALL ME BEFORE SENDING YOUR PROFILE. PLEASE DONOT DROP MESSAGES ON LINKEDIN.


Only serious centers are requested to contact for more details to:

 

Rajib Singh

BDM- Eastedge

Cell: +91 8820749150

E-mail: rajib.eastedge@hotmail.com

Attachments: Data Format.xls, Proposal.docx

 

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Scammer Exposed

A funny chat with a scammer
by Rudolf Faix Tuesday, November 24, 2015 8:24 AM

ScamYesterday I got a friend request on Facebook from a person with the name Dalbaq Singh. Shortly after I accepted the friendship request I got the first chat message from him (the provided time is GMT+1):

10:53pm Dalbaq Singh:

Hey Rudolf !

I came across your profile and your company ! Wanted to know more about the type of process you can help to start ! Waiting for your reply ! Thanks !

A short check of his Facebook profile returned, that the profile is empty, he cannot show his face and he has only one friend - me. I know already which kind of person he is. As I'm not offering anywhere something I replied the same way like to everybody who is asking me for campaigns:

11:04pm Rudolf Faix:

I'm sorry, but i'm already retired. I'm not offering anything. I list only the scammers for not getting bored

He tries to show that he understands it, but he tries to continue:

11:06pm Dalbaq Singh:

Ok !

But do you have any contacts or anybody who could help me with the process !

Ok, let's continue the game:

11:07pm Rudolf Faix:

I have not really some contacts for this. Each campaign needs to get checked for being a scam campaign

He is already losing his patience:

11:08pm Dalbaq Sing:

I have started a new centre and want a process !

Such words are already a big alarm sign for me. As he is thinking that he has the right to get a process even from someone who does not offer any process, I explained him:

11:08pm Rudolf Faix:

Normally you need to search for a process before you start a new center.

The outsourcing industry is already dead.

With the next message he tries to show that he knows more about me, my work and my past then I'm knowing about myself:

11:09pm Dalbaq Singh:

But I hope since you were in this industry you must have some contacts who are already working in this industrry !

I have a process of SEO and website development for a company in UK !

I want to get core BPO process now !

What has a SEO (Search Engine Optimizing) process to do with a call center work? At the time I have been young I liked to have so many things too and I did not get it. Now I'm happy with the things I have. For this reason I replied:

11:11pm Rudolf Faix:

Be happy that you had a SEO process. They are very seldom too

His answer has been surprising me. Search engine optimizing is a work where you need to observe how your changes are accepted from the search engines. It is a process which is running for a few months and maybe less than one hour work per month:

11:12pm Dalbaq Singh:

Yes I am happy but I only have it for 25 seats !

Is he trying to sell a SEO process over the phone? Does he really think that he can get in contact with someone, which gives him the access to his homepage to make some search engine optimization? The most of the companies have hired somebody who made their homepage. As I'm really not offering some campaigns I replied:

11:13pm Rudolf Faix:

In this case you'll need to search for a core process. Some brokers are working longer than 8-9 months for getting a process. This broker I'll write about has been Rob O'Malley from UK. He retired already

It seems that he is ignoring everything what I'm writing. How someone would ever give him any work? He is even not able to listen or to read:

11:13pm Dalbaq Singh:

I want to expand more 75 seats !

As he does not read my messages and seems to be on drugs or drunk, I replied:

11:14pm Rudolf Faix:

I cannot keep you back if you like to trash money

He even tries it that he likes to pay for getting work. That is the genuine way for getting scammed.

11:14pm Dalbaq Singh:

I am ok to invest but if only the person is genuine !

Each scammer would interpret the above message as he has found a new victim. As I'm even not enjoy to scam a scammer I replied:

11:15pm Rudolf Faix:

If you invest into a campaign from a broker you'll get scammed

Even this warning he is ignoring and continues like he likes to get really scammed:

11:15pm Dalbaq Singh

Come'on Rudolf ! I know you can help me !

Please help me to get a genuine Process !

As the chat is getting boring me already I'm trying to tell it to him more directly:

11:16pm Rudolf Faix:

OK, I'll invent now a campaign only for you for the reason that you'll stop.

As you cannot accept the truth you are on the best way to get scammed

Even this message does not stop him and he continues:

11:16pm Dalbaq Singh:

I didn't understand really !

You were in this industry and you know that we can get genuine processes !

He still tries to show me that he knows more about my life than I know about it by myself. He seems to be stupid too, that he tries to continue it on this way. Why I shall tell him about my contacts? If he contacts them on the same way I'll lose some friends. For this reason I replied:

11:18pm Rudolf Faix:

As I have not one contact offering real campaigns I cannot give you some information about campaigns. On this kind of campaigns you are working I have never been working

Maybe he got it now?

11:18pm Dalbaq Singh:

So what was your area of expertise !

Wow, it seems he got it that I'm not offering some campaigns. For this reason I listed him some points about my work I have done:

11:20pm Rudolf Faix:

I have been working on computer networks, VoIP, security systems, data bases and call centers. But this centers have been working in another kind of campaigns like dating over the phone

The process dating over the phone has been working good in the German speaking area of Europe and is in U.S. not possible, because there are some requirements missing. He tries to get more information about it:

11:21pm Dalbaq Singh:

SO that is something like a voice process rather !

Where can I look for these types of campaings !

Now I need to explain him why this kind of campaign is in the U.S. not available:

11:22pm Rudolf Faix:

You even need not think about to copy such a campaign because premium phone numbers are in the U.S. already not available.

He shows again that he even did not read my answer. How someone can hire such a "call center owner"? He is not able to read and not able to accept some facts or instruction as get shown in the next messages:

11:22pm Dalbaq Singh:

Or can you help me with this !

I have a number already !

He ignored the word "premium" from premium phone numbers. So I replied again with the facts:

11:23pm Rudolf Faix:

That has been our own process. It is still working in the German speaking area of Europe, but not in the English speaking area of the world.

You have a number where you get paid if someone calls you?

Now he starts to lie to me. The U.S. have stopped this kind of phone numbers for the reason of too much scam by using this kind of phone numbers:

11:25pm Dalbaq Singh:

I have a friend in NY, he owns it and gets paid for that !

I try it again to explain him the kind of phone number to be sure that he get's it about what I'm writing:

11:25pm Rudolf Faix:

I have written about premium phone numbers. The caller pays a high price per call or per minute. You'll get paid for taking the call

Has he understood it now?

11:25pm Dalbaq Singh:

Rudolf i have a very good idea about all that !

I show him that he has no idea about any call center work and he does even not know about what has happened in the world:

11:26pm Rudolf Faix:

Then you only need to announce the phone number with any service and you can make money. The problem is only that such numbers got stopped already 2 or 3 years ago

That got stopped in the U.S, by law

It seems that he is now understanding that he cannot win this kind of discussion:

11:27pm Dalbaq Singh:

I want to rather get a process outsourced to my centre than creating or copying any process !

For this I tried to explain him:

11:28pm Rudolf Faix:

There are no processes which are getting outsourced. All offers from the low wage countries are nothing else than scam

With his next message he is confirming that he is stupid and evven cannot differ between a site of a call center and a broker:

11:28pm Dalbaq Singh:

I thought you have a website which says that you get processes outsourced to centres !

As the site is nothing else than a description of services of a call center and he seems not be able to understand English, I wrote:

11:28pm Rudolf Faix:

Not one company is searching abroad for a broker or consultant

I have nowhere any offers for call centers

It seems that he even ignore this message and continues:

11:29pm Dalbaq Singh:

But if we get a process outsourced in US !

http://wwpa.com/page/inbound-call-center-services.aspx

The content from this site is only a description about inbound call center services. It is from the time as inbound calls could get outsourced. I don't have any outsourcing offers there. So this guy has really a problem with the English language. How he can get any client if he is not able to understand anything?

11:29pm Rudolf Faix:

The only service I give to centers is free of charge, That is that I'm listing the scams

That has been an offer to get clients for my center at the Philippines. This center is already shut down

11:31 Dalbaq Singh:

SO why the website still active ?

It looks that he even thinks that a call center is giving him her campaign only to makre him happy. Does it not show how stupid he is? As it is my problem what I'm doing with my website I replied:

11:31pm Rudolf Faix:

Because I did not remove it until now. I don't know with what I shall replace it

As no requests are coming from it, it does not matter if the website is up or not

It seems that he accepts this explaination. So he likes to know now something new:

11:32pm Dalbaq Singh:

You said that you list scam companies !

so how do you differentiate between genuine and fraud companies !

As it is really easy to identify scam campaigns I have descroibed it in a simple sentence:

11:34pm Rudolf Faix

I'm reading the offer from the scammer and compare it with the law in the country of the client. The most scams are getting identified by these facts

you can read about the reasons at each scammer I have listed in my blog

It seems that he even does not believe it that he needs to use for this purpose his brain. For this he asks again:

11:36pm Dalbaq Singh:

How do you differentiate genuine vioce processes from fraud ones !

I know that a scammer is too lazy to use his brain. For this I replied again:

11:36pm Rudolf Faix

If you read my last message then you'll know it

I'm reading the offer from the scammer and compare it with the law in the country of the client. The most scams are getting identified by these facts

Now he tries to bring it to the technical support offers:

11:38pm Dalbaq Singh:

How do you know that if someone offering an inbound technical support campaign is fraud or not !

My reply is very simple:

11:42pm Rudolf Faix:

Technical support is in general a scam. Technical support gets paid from the vendor and not from the caller

11:43pm Dalbaq Singh:

yes that is what i meant !

It seems that he even does not understand how the technical support calls are getting offered at the social networks. For this I'm explaining it for im more detailed:

11:43pm Rudolf Faix:

Calls to Microsoft, Symantec, etc, are free of charge, The caller even not need to pay for the phone minutes

Now he tries it with the method "I know someone, which .....". Please remember from the begin of the conversation that he has been searching for campaigns:

11:44pm Dalbaq Singh:

I know someone who is offering an inbound technical support process and is paid by the vendor and not the caller !

The vendor would be paying to the centre and there are no sales required !

As he does not get it that he is contradicting himself already I replied:

11:45pm Rudolf Faix:

Then try to get calls from the same source

11:46pm Dalbaq Singh:

Yes I have spoken to them and even checked with other centres who are already running those processes !

taken from them

But they do charge a fee ! And gives valid legal papers against them !

So i don't find any point to see any fraud in them !

If there are already legal papers existing against them what can it be other than fraud or scam?

11:51pm Rudolf Faix:

The fee is already the fraud.

The centers you have spoken get paid for giving you the correct answer

We have in German a proverb "Wem nicht zu raten ist, dem ist nicht zu helfen" translated "This one which cannot get counseled cannot get helped":

11:51pm Dalbaq Singh:

But 3 centres are already paid and have got a the process running for the past 6 months !

I have visited 2 centres on my own and have seen the work going on !!!!!!!!!!!!!

As he tries to convince me about the legality of the campaign I'm suggesting him like everybody else would do:

11:51pm Rudolf Faix:

If you know the vendor you only need to show that your agents are certified technicians and make a them an offer which is a little bit better than your competitors. If you are lucky you'll get hired from the vendor

In the next message we can see that the vendor seems to be stupid too:

11:53pm Dalbaq Singh

The vendor has an exclusive contract with the consultant !!!!!!!!!!!

Maybe the vendor made even an exclusive contract with an broker from India. That would be the crown of the scam.

11:54 Rudolf Faix:

Not one vendor from the U.S. makes any exclusive contract.

Not one vendor from the U.S. is searching for consultant abroad

Oh, it comes better, the scammer is searching for a campaign from India abroad - in this case his search will not have some success:

11:55 Dalbaq Singh:

But when did I mention US !

Rudolf I never mentioned US vendor, DID I ????

What does he like really from me. I'm Austrian citizen and living at the Philippines. So let us continue the game:

11.56 Rudolf Faix:

There are only small software companies available in Europe. This kind of companies from Europe have not more than 3 seats for their tech support hotline

The same is valid for Australia.

The hotline from Microsoft has a head count from less than 50!!! So why you lie me?

Now he has no other possibility as to say that the client is from India:

11:58pm Dalbaq Singh:

I was taking about an Indian Client, Rudolf !

My reply has been already waiting to get entered before he has written this message:

11:59 Rudolf Faix:

Ok now I understand. Indian software companies need to have more technical support than Microsoft because their products are so bad

He tries to make now the best out of the situation he brought himself. For this he tries even to use the name of a famous person:

12:00am Dalbaq Singh:

I said that recently I heard from a centre and then got the reference about this consultant !

We are taking about e-commerce companies here !

The CEO of Microsoft is also an Indian NOW !!!!!!!!

Even a CEO of Microsoft has to follow the instructions what he gets from the owner. And this CEO did not make Microsoft to the company which is it now. There are even better examples about famous people from India available:

12:01am Rudolf Faix:

As the CEO from Microsoft has an Indian source or not does not make anything. Ghandi has been from India too

I have taken Ghandi only as an better example. His reaction shows only what he likes in reality from me:

12:02am Dalbaq Singh:

SO, what do you mean to say !

12:02am Rudolf Faix:

That does not make anybody better or worse

12:03am Dalbaq Singh:

I did not make anybody worse rather you said that indian softwares are bad !

And what do you know about ghandi ????

12:04am Rudolf Faix

It does not make India better or worse if one has a good job. There are a lot of good people available on the world

12:04 Dalbaq Singh

I asked for your suggestion and you went on a wrong line rather !

12:05am Rudolf Faix:

Buddha has its source in India too

It seems that this answer has satisfied him and he is changing the topic back to the beginning:

12:05am Dalbaq Singh:

I just asked how can someone identify if there is something fishy in these offeres !

He still does not believe it that the most of the scammers are getting identified by their own scam offers. I repeated it for him again:

12:05am Rudolf Faix:

And I have given you an answer

Did you not read it until now?

12:06am Dalbaq Singh:

Because i did not find any point which shows that there is something wrong !

As the "And gives valid legal papers against them" and the fee for the work are not already enough proof for the scam, he tries even to change the countries and the conditions how he likes. He likes to have from me a statement, which I cannot give to him as he is not declaring all the facts before. It seems to be that he tries to learn how to scam better. For the purpose to teach scammers I'm not available.

12:07am Rudolf Faix

I had written about how to identify scammer: I'm reading the offer from the scammer and compare it with the law in the country of the client. The most scams are getting identified by these facts

If you take a look at the scam campaigns that are listed on my site then you'll see that all these campaigns have a client in the English speaking countries. You have started about an Indian company which operates in India, So you need to know if they are operating against the law in India, I even cannot read and understand the Indian law.

Update Jan. 18, 2017:
Link from Dalbaq Singh (https://www.facebook.com/profile.php?id=100010758575096) removed as it returns error 404 - not found.

 

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AboutMe

I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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