Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Scammer WeyBee Solutions - venturasoftwares.com - Sangini Mishra - likes to get rich quick
by Rudolf Faix Friday, October 16, 2015 6:12 AM

Ventura Softwares logoScammers like WeyBee Solutions - Sangini Mishra from venturasoftwares.com can get easily identified by reading their offers. Such scammers don't have any education and no idea from outsourcing work. As they are even too lazy to learn this scammers are offering campaigns which are not possible by the data protection law in the traditional outsourcing countries.

You can also be sure that not one outsourcing client is searching for a broker or consultant abroad. In such a case the outsourcing client could search for center which is doing his work directly and save the payment for the broker or consultant. An outsourcing client is searching for a broker or consultant in his area for the reason that if something is running wrong to have someone to complain directly.

The email from Sangini Mishra - you'll find my comments after each offer:

From: sangini mishra [mailto:sanginimishra259@gmail.com]
Sent: Wednesday, October 14, 2015 1:49 PM
Subject: BPO PROJECTS

 

HI ,

Greetings from VS,

We are international BPO Provider.

Our Company and Projects details are as below.

 

Ventura software’s is a fast growing Business Process Outsourcing (BPO) and a Data Center Solutions Company based at Gujarat, India. We provide cost effective and value added Data Center solutions to our clients. We leverage on our experience and expertise to offer unmatched BPO and Data Center services. Our solutions are customized to reduce cost, increase productivity and quality.

you can visit our website www.venturasoftwares.com

 

Project Details:-

 

1) HR PAY ROLL

This project is an online project .

you have to fill the entries on the client software.

There are 31 fields in a one form.

We will provide you minimum 180 forms and maximum 200 forms per day per seat.

Payout is Rs 1 per field i.e. Rs 31 per form.

Rework will also provide, if you will get low accuracy.

 

Monthly Earnings with full accuracy is Rs. 139500/- with maximum forms (4500*31) per seat.

This Projects work is available for Monday to Friday (5 days a week). Saturday is available for rechecking the work.

Advance charges is  Rs22000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance  charges  will be refundable at the end of agreement

Payout is based on following accuracy parameter.

95.01%-100.00%                   :   100% PAYMENT

90.01%-95.00%                     :    80%  PAYMENT

85.01%-90.00%                     :    60%  PAYMENT

80.01%-85.00%                     :    40%  PAYMENT

75.01%-80.00%                     :    20%  PAYMENT

61.01%-75.00%                     :    1 TIME REWORK FOR FIRST MONTH

< 60.01%                                :    NO REWORK

Payroll form filling example screenshot

The facts:

  • Payroll calculation gets done monthly
  • The data for the payroll calculation are getting stored in a database
  • Each database has an import and export function
  • Payroll data are protected by law in the traditional outsourcing countries

If you are using your brain then you'll get it that the above campaign is nothing else than scam for the following reasons:

  • Not one company makes the payroll calculation manually

  • Each payroll calculation program stores the data in a database and each database has an import/export function. So why someone needs to enter data manually if he has the possibility to do it fast and with 100% accuracy?

  • A company, which has a staff count of more than 4000 (200 forms per agent per day * 20 days per month) has the necessary reporting software to get the results with 100% accuracy and by pressing only one button. They don't need some manually with failures entered data!!!

  • If you take a look at the accuracy table then you already get it that they have the data available to verify the entered data. So why they shall pay you for something they don't need?

  • Why a company shall take the risk getting fined by outsourcing such a kind of data processing?

 

2) FISCAL

This project is an offline project , you have to fill the entries on the client software.  There are 28 fields in a one form.

We will provide you 6000 forms for 25 days per seat.

Payout is Rs 22 per form.

Monthly earning with full accuracy is 1,32,000/

Rework will also provide, if you will get low accuracy.

Advance charges is  Rs18000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance charges will be refundable at the end of agreement

Payout is based on following accuracy parameter.

98% - 100%          : Rs 22 per form

96% - 97.99%       : Rs17 per form

93% - 95.99%       : Rs 13 per form

90% - 92.99%       : Rs 9 per form

87% - 89.99%       : Rs 5 per form

85% - 86.99%       : Rework available once

< 85%                   : NO REWORK

fiscal form filling example screenshot

The facts:

  • Not one company will make their tax reporting manually.
  • In the most traditional outsourcing countries are getting tax declarations transmitted electronically
  • Failures is reporting tax will result in a fine in the high of 100% of the wrong reported tax

By using your own brain then you'll find out the above work is nothing else than scam for the following reasons:

  • Not one company makes the tax calculation manually

  • Each tax calculation program stores the data in a database and each database has an import/export function and each tax calculation program will transmit the results directly to the tax office or will generate the complete form for the tax office. So why someone needs to enter data manually if he has the possibility to do it fast and with 100% accuracy?

  • A company, which has a staff count of more than 6000 (6000 forms per agent per month) has the necessary tax calculation and reporting software to get the results with 100% accuracy and by pressing only one button. They don't need some manually with failures entered data!!!

  • If you take a look at the accuracy table then you already get it that they have the data available to verify the entered data. So why they shall pay you for something they don't need?

  • Tax data are protected by the data protection law. So why shall a company take the risk getting fined by outsourcing such a kind of data processing?

 

3) PURCHASE

This project is an offline project, you have to fill the entries on the client software.

There are 38 fields in a one form.

We will provide you minimum 230 forms and maximum 250 forms per day per seat.

Payout is Rs 0.55 per field i.e.Rs 20.9 per form.

Monthly Earnings with full accuracy is Rs. 114950/- with maximum forms (5500*20.9) per seat.

Advance charges is  Rs18000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance  charges  will be refundable at the end of agreement

Payout is based on following accuracy parameter.

95.01%-100.00%          :   50 paisa per field

90.01%-95.00%            :   30 paisa per field

85.01%-90.00%            :    20 paisa per field

80.01%-85.00%            :    10 paisa per field

< 80.01%                      :    NO REWORK

purchase.docx (291.43 kb)

The Word document contains only the following screenshot:
screenshot example of purchase form filling

Such a form filling is useless for the following reasons:

  • As at the scan is no billing address found is it not possible to use such a bill in the financial records of the buyer. The buyer could collect the trashed bills in front of the supermarket too.

  • The supermarket itself has a digital readable form stored in their own database. They don't need manual entered data.

  • As there are accuracy parameters given are the correct data available for calculating the accuracy result. So why someone should pay you for something what is available?

 

4) MEDICLAIM

This project is an offline project , you have to fill the entries on the client software.       There are 70 fields in a one form.

We will provide you 4000 forms for 22 days per seat.

Payout is Rs 0.50 per field i.e. Rs 35 per form.

Monthly Earnings with full accuracy is Rs. 140000/- (4000*35) per seat.

Advance charges is  Rs18000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance  charges  will be refundable at the end of agreement

Payout is based on following accuracy parameter.

100%- 97%        :  35 INR/FORM

96.9%-93%        :  30  INR/FORM

92.9%-87%         :  20  INR/FORM

86.9%-80%         :  7  INR/FORM

79.9%-60%         :   3  INR/FORM

59.9%-40%         :   1  INR/FORM

< 40%                 :   NO REWORK

mediclaim.docx (286.73 kb)

The Word document contains only the following screenshot:
screenshot from mediclaim form filling

The offered form filling process is nothing else than scam for the following reasons:

  • Medical data are in the traditional outsourcing countries - in this case USA - highly protected by law. Fines for breaking the law are dramatically and ruinous. Not one company takes the risk to get fined for breaking the law.

  • As in the USA are getting such data directly collected at the place where the data apply. This data are getting transmitted electronically to the insurance company. There is no reason to enter data manually.

  • Here does the scammer even don't know who is responsible for bandwidth, server, software, training, technical  support. The outsourcing client likes to get the work done on his way. For this are all this charges the problem of the client and not the problem of the center which is doing the work!!! Maybe the scammer has been drunk or under drugs by inventing this caampaign.

 

5) Checking Work:-

250 pages will provide for checking

Time Duration is 15 Days.

Monthly earning with full accuracy is Rs. 25000/-

Advance charges is  Rs10000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance  charges  will be refundable at the end of agreement

Payout is based on following accuracy parameter.

90.1% - 100.0%      :25,000/- (Rs 100/- Per page)

80.1% - 90.0%        :18,750/- (Rs 75/- Per Page)

70.1% - 80.0%        :12,500/- (Rs 50/- Per Page) 

60.1% - 70.0%        :6250/- (Rs 25/- Per Page)

50.1% - 60.0%        :3000/- (Rs 12/- Per Page)    

Below 50.1%           :Nil (Slot terminate)

XENA5207804eb547183.tif (174.29 kb)

XENA5207804eb547183.txt (4.77 kb)

I have converted the .tif file to a standard .jpg file to show it immediately here:
example image from the checking work offer

The above offered work is nothing else than scam for the following reasons:

  • As we see the above text is nothing else than a scanned computer printout. That means the text is already electronically stored available. The owner of the copyright has the text in a computer readable form stored available. If someone else like to copy it, than is it against the copyright law and the fines for breaking the copyright law are very high in the traditional outsourcing countries. For this reason nobody will offer such a work.

  • As this job has accurancy parameters given, the result needs to get proven against the available data. So why someone shall pay you for a work, which is already done?

 

6) EXCEL

This project is an offline project,  you have to fill the entries on the client software.

There are 15 columns in a one row.

Time Duration is 11  Days.

We will provide you 5000 rows per seat.

Payout is Rs 9 per row.

Earnings with full accuracy is Rs.35000/- (5000*7) per seat.

Advance charges is  Rs10000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance  charges  will be refundable at the end of agreement

Payout is based on following accuracy parameter.

97.01%-100.00%   :   INR 7.00 per row

95.01%-97.00%     :   INR 5.50 per row

94.51%-95.01%     :   INR 4.50 per row

93.01%-94.01%     :   INR 3.50 per row

92.01%-93.01%     :   INR 2.00 per row

90.01%-92.01%     :   INR 1.00 per row

< 90.01%               :   No Rework

example of the Excel form filling work offer

The above work offer is nothing else than scam for the following reasons:

  • We see that the content is nothing else than a computer generated list. If a computer can generate the list the above way then it is possible to generate the output result in the way how the data are needed. That is a much faster and cheaper way than to enter the data manually. So why someone should pay you for something what he can have faster and with 100% accuracy.

  • As there are accuracy parameters in the project offer are the data already available to calculate the accuracy. So why someone should give you work and pay you for it if he has the result already available?

 

 7) LOAN

This project is an online project, you have to fill the entries on the client software.

We will provide you 26 forms per day per seat.

There are 250 to 300 fields in a one form.

Working day is Tuesday to Saturday (5 days a week) and working hours is 8 per day.

Payout is fixed USD 1000 per month per seat.

There is NO accuracy level.

There is NO BLANK field allowed.

Advance charges is  Rs22000/-per seat for bandwidth charges, server  charges, software’s charges, training charges, technical  supports charges

Advance charges is fully refundable in the  1st billing.

loan1.TIF (139.16 kb)

I have converted the above .tif file to a standard .jpg file to show the form here:
Uniform Residetial Loan Application form

The above form filling offer is nothing else than scam, because banking data (loan are banking data) are highly protected by the data protection law. Such data are getting collected at the front desk of the bank where their client is asking for the loan. The banking staff is updating or entering the data directly to the computer. There is no reason to outsource such a work and take the risk for getting fined from the government.

--

if you have any queries than contact us.
Please fill free to contact us.
Contact details: Sangini Mishra
Contact number: 7048278826

Thanks & Regards

Sangini  Mishra

If some center owner gets scammed from WeyBee Solutions - venturasoftwares.com - Sangini Mishra, then he is guilty by himself because he is more stupid than the scammer.

The fact that the work is for the center only against hudge up-front fees available confirms that the scammer WeyBee Solutions - venturasoftwares.com - Sangini Mishra has no contract with any client and for this reason no other income possibility than the up-front fee. Every word in the above email is nothing else than a big lie!!!

Domain registration data of venturasoftwares.com: 

Domain Name: VENTURASOFTWARES.COM
Registry Domain ID: 1928488761_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-05-13T14:10:35Z
Creation Date: 2015-05-13T14:10:35Z
Registrar Registration Expiration Date: 2016-05-13T14:10:35Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: WeyBee Solutions
Registrant Organization:
Registrant Street: B-702, Pramukh Swami Arcade
Registrant Street: Malavia Pertrol Pump Chowk
Registrant City: Rajkot
Registrant State/Province: Gujarat
Registrant Postal Code: 360001
Registrant Country: India
Registrant Phone: +91.8238096600
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: weybeesolutions@gmail.com
Registry Admin ID:
Admin Name: WeyBee Solutions
Admin Organization:
Admin Street: B-702, Pramukh Swami Arcade
Admin Street: Malavia Pertrol Pump Chowk
Admin City: Rajkot
Admin State/Province: Gujarat
Admin Postal Code: 360001
Admin Country: India
Admin Phone: +91.8238096600
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: weybeesolutions@gmail.com
Registry Tech ID:
Tech Name: WeyBee Solutions
Tech Organization:
Tech Street: B-702, Pramukh Swami Arcade
Tech Street: Malavia Pertrol Pump Chowk
Tech City: Rajkot
Tech State/Province: Gujarat
Tech Postal Code: 360001
Tech Country: India
Tech Phone: +91.8238096600
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: weybeesolutions@gmail.com
Name Server: NS1.DREAMHOST.COM
Name Server: NS2.DREAMHOST.COM
Name Server: NS3.DREAMHOST.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-10-16T1:00:00Z <<<

 

Christopher Caudle likes to get more publicity for Ma Eliza Reyes Reburiano
by Rudolf Faix Friday, September 18, 2015 7:21 AM

Christopher Caudle does not understand until now that the article "Scammer Wesley Jon Pollard - outoftheboxsolutions.weebly.com - dexterity-leads.com - rollingdice.in" is a free expression of my opinion and not an accusation. The difference gets found in the expression "can be". My opinion in this case is based on Ma Eliza Reyes Reburiano's accepted and confirmed recommandation from Wesley Jon Pollard at her LinkedIn profile. This recommendation got found on August 25, 2015 on both LinkedIn profiles - Ma Eliza Reyes Reburiano and Wesley Jon Pollard. With other words I have only used something to build my opinion what both had written and published in their own profile. If they had published some wrong information then they are guilty by themselves.

Here get the part cited, which Christopher Caudle likes to have removed from my blog. I have made only the "can be" bold to show that it only my opinion and I have added in the brackets the pdf download of the LinkedIn profile from Ma Eliza Reyes Reburiano to show that this part is only a copy and paste):

Another partner in crime can be Ma Eliza Reyes Reburiano (LinkedIn profile Ma Eliza Reyes Reburiano.pdf (686.21 kb)). Wesley Jon Pollard has given her a recommendation beginning with the words “Maria was recently appointed Director with us due to certain qualities she can bring on board that benefit our clients from all around the world ….”. This shows that she has been a director and a decision maker in the organization of Wesley Jon Pollard.

Maria was recently appointed Director with us due to certain qualities she can bring on board that benefit our clients from all around the world. She came highly recommended by a present client who had previously worked very closely with her.

She is very detailed orientated, committed and hard working when it comes to getting clients what they need and always places their first, addressing areas that other brokers cannot offer.

Very unique in many ways, we are very delighted to have Maria on board as a director and look forward to seeing her career being even more successful with us.

Here is a screenshot from the received and accepted recommendations at Ma Eliza Reyes Reburiano's LinkedIn profile (content from August 25, 2015):

Screenshot showing recommendations Ma Eliza Reyes Reburiano received at LinkedIn

My opinion is that someone is not trustful if he accepts a recommendation because he is thinking it helps in business and if it comes to problems then he is rejecting the content of the recommendation. The reader has in this case the free choice in which part the lie gets found – the recommendation or the reject of the recommendation. Such a behavior can get compared with a flag spinning in the wind.

Christopher Caudle likes to impress in the following letter with a maudlin story and false interpretation of the law. He even addressed the letter wrong to the registrar Network Solutions, LLC. Already this fact shows his misunderstanding of the Internet structures and law interpretation.

Network Solutions, LLC can only take action with respect to a particular domain registration pursuant to (i) a request from the current domain name registrant; (ii) the terms of the Uniform Domain Name Dispute Resolution Policy (“UDRP”) issued by the Internet Corporation for Assigned Names and Numbers (“ICANN”), the international regulatory body that oversees the administration of domain names; or (iii) an order from a court or arbitral tribunal of competent jurisdiction.

Additional is the fact that under the U.S. Communications and Decency Act, an Internet Service Provider or Web host is immune from liability for the content posted on a website by a customer and therefore, neither a registrar nor its affiliates would be a party to any potential court, arbitral or regulatory proceedings. This fact shows his misunderstanding of the law situation too.

The next failure he made is that he is writing that he is "representing Ma Eliza Reyes Reburiano" and there is no additional power-of-attorney document attached. Something like that can get written from everybody and everybody can value the content how he likes.

At the beginning of this article I have already explained that the content is only cited from the LinkedIn profiles of Ma Eliza Reyes Reburiano and Wesley Jon Pollard. My opinion about the content of the citation with “can be” is nothing else than something "it may be" or "it maybe not". There is nothing where I have written that it is a fact. The fact is only the cited content of the LinkedIn profiles.

One of the fundamental rights in the civilized world is the freedom of expression. There are also countries available where the Internet gets censored. If someone prefers such a living would it be better for him to relocate to such a country. But I'm not sure if he will be able to help in censoring the opinion of others and the Internet.

The letter from Christopher Caudle to Network Solutions, LLC:

Screenshot letter from Christopher Caudle to Network Solutions, LLC page 1

Screenshot letter from Christopher Caudle to Network Solutions, LLC page 2

Other articles about the case around Wesley Jon Pollard:

 

The Marketing Source - Robbie Middleton - sent a bad joke instead of a proof
by Rudolf Faix Monday, September 7, 2015 1:57 AM

In each of the articles about the Caribbean Cruise Line (CCL) – Virtual Voice Technology (VVT) is getting found that the center is guilty by themselves if they are accepting the conditions from The Marketing Source. Business is a risk and not a sandpit where nothing can happen. Even in the email from Robbie Middleton is stated gets found that this campaign “is a VERY tough campaign with tight margins”.

The campaign gets offered as none voice campaign where the agent does not need to speak. That is nothing else than a misleading promotion, because if we take a look at the article “FTC Statement Virtual Voice Technology - CallAssistant, L.C. - submitted by The Marketing Source - Vance Vogel” then we can read that the agent is free in his choice to speak or playing prerecorded messages. The background of the FTC-rule is that it has to be a life agent to be available that the live agent has to speak with the called one if a recording is not available for answering a specific question. It will be seldom happen, but it can happen.

The statement that only Lars is offering the CCL campaign is not correct. Robbie Middleton has simple forgotten that he is offering the campaign at BPO Friends by himself too. Everybody can be sure that other companies have voice systems too, which are conform to the FTC rules.  TMS is not the only company, which has access to such a system. It is only used as an argument for their rip-off. US$ 200/week system costs + VoIP (up to $ 275) for 12 seats (24 connections) are nothing else than profiteering.

We have built for an Austrian satellite TV broadcaster a similar system with click to dial, manual selection of prerecordings and a few more features like play and win, live quiz, dating, shopping, etc. in a multi-language system (German, English, French, Spanish, Polnish), for € 1,450 (~US$ 1,615) including server hardware. This system has assigned 2,200 phone numbers, on this system are working 250 agents and a few full automated services like every 50th caller goes live into the studio, each 100th caller is winning a price, etc. at the same time.

It is not forbidden to make a bad deal. Everybody, who accepting a bad deal, is guilty by himself if he lose money in such a case. It is only from a company expected to recognize a good and a bad deal. If a company defends such a bad deal then such a company is in my opinion very suspect and there seems to be a reason why they are defending such a bad deal. Mostly is the reason that they are earning by themselves.

The construction of the included proof from the email shows more that it is a fake instead of a proof.  I think that CCL and TMS have enough experience in front of the law court collected to know how a proof has to look like. In this case the proof consists of pictures (one company header, and one picture for each “invoice” line), which seems to be from different sources. Such a construction is nowhere accepted as a proof for anything. All necessary parts for an official invoice are missing. It seems even to be a secret to whom the invoice got sent.

In a fair and transparent business is it usage that as soon as a customer likes to use his own or rented systems has the customer to pay the bill for it. How the customer makes his calculation in this case is the problem of the customer and not the problem of the service provider. Already the promotion of the campaign is misleading because there is written “The base rate is $ 2.25 per transfer with additional performance incentives based on quality” (BPO Friends - Robbie Middleton, .pdf (187.38 kb)). In such a case the rate cannot be lower than $ 2.25 for the >60 seconds transfer, but if we take a look at the document VVT CPD Explanation.docx (17.84 kb) we see that the base rate can be lower too.

The email from Robbie Middleton in reaction to my article "Slavery offer: CCL VVT none Voice or Semi-Voice campaign - The Marketing Source - Vance Vogel":

On Fri, Sep 4, 2015 at 6:05 PM, Robbie Middleton <rmiddleton@themarketingsource.com> wrote:

Rudolph,

What your source neglected to tell you is that there is a list of requirements VVT sends centers at the time of campaign implementation and VVT makes NO claims that this is an easy campaign at any time.  VVT does not even recruit centers at all.  Every center VVt have has either approached VVT via word of mouth or through Lars.  Lars is the ONLY approved broker for the VVT campaign.  VVT actually tell the centers that this is a VERY tough campaign with tight margins and very clearly state all charges.  99% of all center that fail, do so because they do not follow our guidelines.  It is absolutely, positively cheaper and easier to dial using the centers own VOIP and dialer, unfortunately this is ILLEGAL per the TCPA laws as well as infractions of the Telemarketing Sales Rule that would undoubtedly occur if the call centers were not regulated.    TMS and/or VVT receives no profit Login and VOIP charges.  I have copied the most recent invoice for logins associated with 4 centers Lars has referred and feel free to confirm the same with the company that invoices us as well as Lars.  This is the actual amount deducted from the centers commissions and not a penny more.  You can see that VVT IS CHARGED $10/login.  VVT pre-pays this expense on behalf of the centers so they do not have any up-front expense of their own.  VVT provides Leads, VOIP and Logins so they can LAUNCH without investing ANY of their own money.    VVT then deducts this Login and VOIP expense from the centers earned commissions.  There is no charge for leads.  We disperse the amount VVT loads each for VOIP each week evenly amongst all centers based on their percentage of total logins.  We do not profit from this expense either.  Regarding “CPD” and what your source failed to tell you is that VVT is paid by the cruise line on a CPD (Cost Per Deal) basis.  Each centers quality is tracked separately and a quantitative measure of quality is attached to their transfers in terms of “CPD”.  We cannot let centers send calls “at will” with no concern for quality as many of them (even with the CPD +/- structure in place) send calls with no customer on the line, transfer answering machines, transfer customers that requested DNC, etc….. I will send you the complete VVT launch e-mail just as I would a prospective center so you can see the truth.  The fact that VVT must implement so many rules and guidelines is indeed most unfortunate, but don’t let your source fool you into thinking we are “screwing” them.  Rules and guidelines are in place to adhere to all applicable laws and to protect VVT from unethical centers.  We have centers that have been doing the campaign for more than 3 years now and while it isn’t easy, it CAN be profitable when guidelines are adhered to. 

The above email had the following five pictures included as shown belown: 

Invoice header of SunBridge Systems
One line of the invoice from Sunbridge Systems
Another line of the invoice from Sunbridge Systems
Another line of the invoice from Sunbridge Systems
Another line of the invoice from Sunbridge Systems

The invoice header seems to be a fake because I did not find until now one IT company frome the U.S.

  • where the office phone number is hidden for privacy reasons from the public phone directory

  • where the office phone number is assigned to Google voice

  • where tel2name.com gives the result: 727-753-9323 - Deane Arteaga Wisteria Cir New Port Richey, Florida instead of Sun Bridge Systems LLC.

  • which writes their own domain name in the heaer of the invoice wrong
    (subbridgesystems.com instead of sunbridgesystems.com)

  • which needs to hide the ownership of their domain behind a privacy service

  • which makes since 2 years and 5 months promotions at her homepage for their registrar Godaddy

  • which has since 2 years and 5 months a homepage with the amazing content
    Screenshot from the homepage of sunbridgesystems.com

  • Buzzfile.com says about SUN BRIDGE SYSTEMS LLC:
    Sun Bridge Systems is located in Oldsmar, Florida. This organization primarily operates in the Business Services, nec business / industry within the Business Services sector. This organization has been operating for approximately 2 years. Sun Bridge Systems is estimated to generate $ 49,000 in annual revenues, and employs approximately 1 people at this single location.

SUN BRIDGE SYSTEMS, LLC is really a company and is listed at Floridas Department of State Division of Corporations (.pdf (119.20 kb)). The company got founded on March 11, 2013 at 5520 Rio Vista Dr., Clearwater, FL. 33760 (Link, .pdf (43.19 kb)) and relocated on April 1, 2014 to 518 Lakewood Dr., Oldsmar, FL 34677 (Link, .pdf (3.30 kb)).

Interesting is that LookUpBear (.pdf (118.69 kb)) tell us that the company SUN BRIDGE SYSTEMS, LLC is listed "under the heading Construction/Contractors which includes businesses that may offer home improvement construction, home construction, roofers, manufacturing of building materials". I know that we all would search for a telcommunications company in exactly this category!

Screenshot from the entry Sun Bridge Systems, LLC from LookUpBear

Update Jan. 18, 2017: Link to http://bpofriends.com/profiles/blogs/vvt-free-cruise-non-voice-process removed as it already returns error 404 - not found.

Slavery offer: CCL VVT none Voice or Semi-Voice campaign - The Marketing Source
by Rudolf Faix Thursday, September 3, 2015 9:38 AM

This campaign offer is not a scam, but in summary is it even worse than a SCAM because the client likes even to earn from the call center. But the centers are guilty by themselves, if they are accepting the conditions in the contract. Each business owner need to know what he is doing and he is responsible for his own decision.

The client is Caribbean Cruise Line, Inc. located at 2419 E Commercial Blvd Ste 100, Fort Lauderdale, FL 33308-4042, website http://www.bahamascruiseregistration.com. By taking a look at the website of the U.S. Better Business Bureau (BBB) then we’ll find about the Caribbean Cruise Line, Inc. that there have been during the last 3 years 1,253 complaints closed with the BBB from which have been 335 during the last 12 months. Already this shows which kind of business this company is running and how they are handling their customers. You’ll find at the site a government action too, which you can find in my article “FTC and ten state attorneys general take action against political survey robocallers pitching cruise line vacations to the Bahamas”.

Responsible for this campaign is The Marketing Source, Inc. located in 12551 Indian Rocks Rd. Suite 2, Largo., FL 33774 with owner Vance Vogel. A Robbie Middleton is promoting this campaign and makes the billing for this campaign. I don’t know if the conditions for this campaign got invented from the Caribbean Cruise Line, Inc. or from The Marketing Source, Inc. It does not really matter, but these conditions are a simple rip-off for the call centers which are working for them:

  • The center is requited to use their CallAssistant System. The center has to pay $10 per week and per connection. The center is required to have at least 10 agents where each agent needs to handle 2 connections at the same time.
    That does not sound very much, but it is at least $200 per week and the center does not really get something for it. My opinion is that profiteering because the phone system itself has a value of around $500 - $600 and the CallAssistant system can only get used for the CCL campaign. This one which likes that this system has to get used has to pay for it. The call center has no benefit from it.

  • CPD (Cost Per Deal) factor (see the Word document VVT CPD Explanation.docx (17.84 kb))
    The CPD reduces or increases the payout for the successful transfer. Already the name proves the cheat. The client does not have any costs per deal as the center gets billed for usage of their systems and for the VoIP minutes. Whether Caribbean Cruise Lines neither The Marketing Source is able to give an explanation for these costs per deal. With other words they like to make money from the call center.

    The costs per deal are even getting increased (lower payout for the center) for the following conditions:
    • Transferring a call where no customer was on the line
      Each cold called customer will hang up if he needs to wait too long for a transfer. In this case is not the call center which is transferring the call guilty

    • Transferring a call where the customer was not interested
      That depends on the mood of the agent which is picking up the line during the life transfer too and cannot get controlled from the sending center.

    • Transferring a call where the customer did not have a credit or debit card
      If the agent which picks up the line is not friendly or says the wrong words, I'll say that I have no credit cards too even if I have said before that I have one. Such a case can get proved by listening the recordings of the sending center only.

    • Transferring a call where mandatory recordings were not played
      If the CallAssistant system is good instead of quick and dirty programmed, then the transfer would not be possible if the mandatory recordings were not played.

    I have seen by myself that additional to the above rules is the transfer counter working wrong. It are getting 40% more transfers counted as really happened and it are getting calls transferred without any action of the agent. All this failures seems to have the only purpose to minimize the payout of the call center.

  • The center is to required to buy VoIP from them
    Together with the other facts is this behaviour strange, because this one, which pays for it has to be able to chose the provider to buy from. As The Marketing Source Inc. and/or the Caribbean Cruise Lines Inc. are showing at the points above that they even try to earn by profiteering from the call centers are even here only end user prices billed and not reseller prices.

By taking a look at the website of Caribbean Cruise Line Inc. (http://www.bahamascruiseregistration.com/) we see that their business model is not a trusted one and in not conform with any fair trading standards. At Google are getting a lot more complaints about the Caribbean Cruise Line Inc. found. I list here only a few. At Cruise Critic we can find that the passengers have to participate at a five hours timeshare presentation. At CBS news you can read how their customer get handled and your lead destroyed at the call center you’ll transfer the customer. Some of their methods are getting described at the Rip-Off Report, Complaints Board and Jim Walker’s Cruise Law News. Even at the customer reviews of the U.S. Better Business Bureau are 75% reporting a negative experience, 66.67% will not recommend and 33.33% are undecided in recommending this company.

You see how the Caribbean Cruise Lines Inc. is handling their customers. Think about it how you will get handled from them as their supplier! A result can be looking like the following weekly billings sent out from The Marketing Source – Robbie Middleton:

Screenshot about payments to the call center of Krishna Varma

Everybody which is working with such a company like Caribbean Cruise Lines Inc. need not wondering himself if the shit from them is coloring themselves too! A business which has during the last 3 years in average 1.15 complaints to get handled per day from the U.S. Better Business Bureau is fighting for the last cent until a government institution will force them to pay. A serious business will avoid to get listed in such a way at the U.S. Better Business Bureau.

Brokers are getting paid from their client to find call centers doing their campaigns and for this the broker are not asking if the center can make profit or not. Scammers like Omer Ali - Oceanspace Innovative service pvt Ltd are offering this campaign against an up-front fee of 2 Lakhs (INR 200,000 ~ US$ 3,014). You can now calculate yourself that in the case you get the campaign from the scammer and you make some little earnings with this campaign that you'll need years for getting your up-front fees back.

Domain registration data from themarketingsource.com:

Domain Name: THEMARKETINGSOURCE.COM
Registry Domain ID: 1502506868_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-06-13T14:33:04Z
Creation Date: 2008-06-26T18:43:43Z
Registrar Registration Expiration Date: 2017-06-26T18:43:43Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Vance Vogel
Registrant Organization: The Marketing Source, Inc
Registrant Street: 12551 Indian Rocks
Registrant City: Largo
Registrant State/Province: Florida
Registrant Postal Code: 33774
Registrant Country: United States
Registrant Phone: +1.7272167773
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: admin@themarketingsource.com
Registry Admin ID:
Admin Name: Vance Vogel
Admin Organization: The Marketing Source, Inc
Admin Street: 12551 Indian Rocks
Admin City: Largo
Admin State/Province: Florida
Admin Postal Code: 33774
Admin Country: United States
Admin Phone: +1.7272167773
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: sales@themarketingsource.com
Registry Tech ID:
Tech Name: Vance Vogel
Tech Organization: The Marketing Source, Inc
Tech Street: 12551 Indian Rocks
Tech City: Largo
Tech State/Province: Florida
Tech Postal Code: 33774
Tech Country: United States
Tech Phone: +1.7272167773
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: sales@themarketingsource.com
Name Server: NS8047.HOSTGATOR.COM
Name Server: NS8048.HOSTGATOR.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-09-01T7:00:00Z <<<

Update September 5, 2015: Vance Vogel from The Marketing Source sent a statement from the FTC under which conditions prerecorded messages are allowed to getting played. This statement can get found in the article "FTC Statement Virtual Voice Technology - CallAssistant, L.C. - submitted by The Marketing Source - Vance Vogel"

Update September 7, 2015: Robbie Middleton from The Marketing Source sent a statement. This statement can get found in the article "The Marketing Source - Robbie Middleton - sent a bad joke instead of a proof"

 

Is the use of the Avatar technology in the U.S. illegal (Robocalls)?
by Rudolf Faix Tuesday, September 1, 2015 7:36 AM

FTC RobocallsIf the main and only purpose of the software an illegal action then this software is illegal. In the case of the Avatar system is service legal because at the site from the Federal Trade Commission are listed a few cases where Robocalls are allowed:

Some prerecorded messages are permitted — for example, messages that are purely informational. That means you may receive calls to let you know your flight’s been cancelled, reminders about an appointment, or messages about a delayed school opening. But the business doing the calling isn’t allowed to promote the sale of any goods or services. Prerecorded messages from a business that is contacting you to collect a debt also are permitted, but messages offering to sell you services to reduce your debt are barred.

Other exceptions include political calls and calls from certain health care providers. For example, pharmacies are permitted to use prerecorded messages to provide prescription refill reminders. Prerecorded messages from banks, telephone carriers and charities also are exempt from these rules if the banks, carriers or charities make the calls themselves.

As you see in the above statement are legal and illegal purposes for Robocalls available. Illegal is this technology for making business (promoting any goods or services) in the United States of America. That the Avatar technology is a Robocall technology gets found out by reading the judgement from the United States District Court for the Southern District of Texas Houston Division, Civil Action No. H-13-2777, Case 4:13-cv-02777 from January 28, 2014 (.pdf). In this case Flowroute got sued to conspire with Avatar because: "Flowroute’s VoIP services, and employing Flowroute’s Calling Name Management Service ('CNAM-MS') to alter the caller’s identification as it appeared on Plaintiff’s cellular phone." Like expected had this case a positive end for Flowroute. The same way like Flowroute is Avatar only a service provider and is not responsible for the misusage of their products from their customers.

At Federal Trade Commission - Consumer Information - What to do if you get a Robocall explains the FTC attorney Kati Daffan in here video and in the first paragraph of the transcription what is a Robocall:

If you have a telephone, robocalls may be ruining your day. I'm Kati Daffan, an attorney at the Federal Trade Commission. If you answer the phone and hear a recorded message instead of a live person, it's a robocall. If the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal period.

Playing pre-recorded messages or compile manually pre-recorded messages live will remain to be a prerecorded material and is never the same like speaking to a live person. There is no way to foresee all possibilities during a call. For this reason a live speaking agent cannot get replaced.

A short description of the Avatar system is that a call center agent is playing prerecorded messages to the called ones. The messages are getting selected depending on the answers from the called ones. With other words the called one does not speak with a real agent and for some questions are even no prerecorded answers available. Only if the called one is interested in the offer he gets transferred to a real person. One agents handles normally two calls at the same time. I think everybody knows the result of mulittasking.

Avatar is promoting their services as "Lead Generation without the accent". From my own experience and from the experience of my customers is it in the German speaking area of Europe (Austria, Germany and a part of Switzerland) not important to speak without an accent to make a sale. Much more important is it to adjust your own communication within splits of a second to the same level as your presumptive customer is using. A joke during the communication at the right time can be an ice breaker. This cannot get done by using prerecorded messages. Already the first impression a sales person is making can lead to a good business or to a total loss.

Avatar Technologies Phl, Inc. is providing their services only B2B and for this reason they need not warn about the misusage of their product. From business owners is it expected that they know the law in their country and in the country they are serving. For a consumer are the offered services not from any interest. For this reason they need not warn them about the illegal use of their products.

The FTC is challenging the DEF CON community to create a tool that people can use to block and forward unwanted robocalls automatically. Forwarded calls will go to a honeypot — a data collection system that researchers and investigators can use to study the calls. See the contest descriptions and the winners of the 2015 Robocalls: Humanity Strikes Back Contest.

Look at the videos where an attorney from the FTC explains the illegal Robocalls.

Clark-et-al.-v-Avatar-Technologies-Phl-Inc.-et-al.-Decision.pdf (128.96 kb)

 

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I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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