Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Scam free campaigns - only 3 brokers got found during the last year
by Rudolf Faix Friday, March 11, 2016 8:14 AM

Not one outsourcing client takes the risk for searching and hiring a call center broker or consultant from abroad. If an outsourcing company is searching abroad then they are searching for a call center directly, which is able to run their campaign, have a high success rate and not for a man in the middle who only likes to earn money by an easy way. A real client goes offshore for saving money and not for entertaining man in the middle, scammers or brokers from low wage countries. If a client hires a broker than he hire one, which is for him all the time reachable to complain, hit and bite him for the case something is running wrong with his campaign.

Brokers and consultants are getting paid from the outsourcing client and not from the center. They are responsible for running the outsourced campaign successful as they have selected the center for the clients campaign. For these reason they are even not allowed to take some money from the centers - it could be construed as a bribe. Offering and taking bribes is in the civilized world a crime and the fines are high. Depending on the case both, the one who is offering and the one who is accepting bribes, can even end up in jail.

Not one broker or consultant allows other brokers, consultants or "middle men" of any kind redistributing their campaigns unless otherwise approved by themselves. Not one reputable businessman charges any start up or up-front fees what so ever to launch their campaign. Real campaign brokers required to make their contracts directly with the call center and call center owner and that they have direct access to the sales floor, managers and agents when requested. They also insist that the call center receives and keeps 100% of the commissions. No payment should ever be given to a third party by the contracted center.

99.99% of the outsourcing offers found in the social networks are nothing else than scam. These scams have already destroyed the main part of the offshore outsourcing industry as even outsourcing clients got scammed, leads and data got sold many times. For these reasons the data protection law got raised during the last 10 until 15 years. Until now are trying my special friends, the scammers, offering impossible and invented campaigns against a huge invention fee. Everywhere, where you get asked to pay something - however the fee gets called - you'll get only scammed. Real clients are not taking money from the centers and they are able to pay their hired staff. The scammers are only confirming their scam with their "consultancy fee", "security deposit", "royalty" or however the fee gets called. These fees are nothing else than inventions from the scammers, which are too lazy doing a normal work.

Since more than one year I'm active warning from the scammers found at the social networks. During this time I have only found three real campaign brokers, which I list here. Please don't waste your and their time by asking them for any non-voice campaigns, like form fillings, inbound campaigns etc. Such campaigns are only existing in the dreams from the scammers. Remember all data are protected by law and not one company has their data on paper or need to convert them manually. Already the question for such campaigns is disqualifying yourself, because it shows that you have no idea from call center work, law in the different countries and you are for this reason not a trustful partner for any outsourcing client.

Scam free call center campaigns are available from:

  • Deep Blue MarketingDeep Blue Markteting
    Deep Blue Marketing (DBM) is a BPO promoting organization from the capital of Denmark, Copenhagen with area in Spain, Madrid and roots in the Dominican Rep and US where the greater part of our customers are from. DBM has a high effectiveness rate with regards to finding suitable call communities for practical crusades around the world, other than can make quick results for any item that is perfect in the call focus industry, not just that we just work with leaders which makes the outcomes everybody is searching for.

  • Ian HainesIan Haines Consulting
    Ian Haines Consulting is the lead accomplice for a Telemarketing Business Consultancy situated in the South West of England. Ian Haines Consulting is had practical experience in three principle zones - Call Center Broking Services, abnormal state Business Development Services and Call Center CS and Sales Process Consultancy.
    Ian Haines Consulting is included in the UK telebusiness industry since the early 1990's and worked for various division driving call focus outsourcers for the most part in senior business improvement and operational parts. They work with little to medium estimated outsource call focus organizations both in the UK and in South Africa and the Philippines.

  • Kathy Sisk Enterprises Inc.Kathy Sisk Enterprises
    Kathy Sisk Enterprises Inc. is viewed as one of the quickest developing preparing, counseling and adjusting firms in the call focus industry. With their differences, it would take a few organizations to match every one of our abilities when counseling, preparing, and adjusting your inbound and outbound call focus needs.

 

Scammer Rajib Singh - BDM Eastedge promotes campaigns without any advance fee and contradicts himself in the offer
by Rudolf Faix Wednesday, November 25, 2015 12:52 PM

LinkedIn profile picture Rajib SinghThe scammer Rajib Singh contradicts himself in the spam email he sent out on November 24. He promotes a NON-VOICE project without any UPFRONT payment for the centers. If you read the email you'll see that he likes to get Rupees 10,000 (~US$ 150.64) as a booking fee which needs to get paid in advance.

It does not matter how high the fee is and how he calls it. In any case is it a UPFRONT or advanced fee. As he likes to be a broker or consultant needs he get paid from the one, which has given him the campaign. As not one company from the U.S. is searching for a broker or consultant in India the scammer Rajib Singh does not have any contract with any client.

Rajib Singh does even not like to show his face at his LinkedIn profile because he does not like to provice a man-hunt picture by himself. Such people are even not using their real name for their profile.

Typical for the scam is the offer that the consultation fee of Rupees 50,000 (~US$ 753.19) will deducted from the first billing and the center has to pay 5% royalty, which is only written in the attached word document. This facts should lead many centers to pay the advanced booking fee. In reality has the scammer no contract with any client.

That the complete campaign is nothing else than scam gets shown if we take a look at the process description:

The process is a lead generation of consumers from US, Canada, Australia and UK. Need to capture simple data like name, address and contact number from yellow pages and other directory sites.

Facts which make this campaign to a scam:

  • In this campaign description gets shown that the scammer does even not know what the yellow pages are. As he writes that consumer data shall get captured from the yellow pages the result will be zero because at the yellow pages are only companies listed.

  • The scammer Rajib Singh does not know that the data can get bought from the yellow pages. If a company buys these data will it be even cheaper than to enter it manually. The scammer writes in his offer that the client pays per center and per month Rupees 450,000 (~US$ 6,778.67). That makes for the full duration of 18 months for each center around US$ 122,016.06. To buy the data from the yellow pages from U.S., Canada, Australia and UK will be in any case cheaper than two centers are getting paid for the work and the data will have 100% accuracy.

    If I compare the price for the manual work then I can get it even cheaper by renting some servers, install web crawlers on it and download the content of the yellow pages by myself. Even in this case I'll get 100% accuracy and I need to pay only 1-2 operators which are controlling the jobs of the servers.

    In both cases the client will have the data faster than they can get typed from agents.

  • The scammer posted similar campaigns at LinkedIn some time ago, which got negative comments:

    11 months ago in the group BPO - Business Process Outsourcing:
    RAJIB SINGH IS A BIG FRAUD. DO NOT FALL FOR HIS FAKE OFFERS. HIS PROFILE ON LINKEDIN IS FAKE. ASK FOR HIS ORIGINAL ADDRESS AND NAME. I LOST RS.11500 TO HIM.
    HE WILL GIVE YOU HIS WIFE'S NAME AND BANK ADDRESS FOR DEPOSIT AS HIS COMPANY'S DIRECTOR. HER ADDRESS IS FAR AWAY FROM CALCUTTA. HE WILL GIVE YOU BITLANDERS.COM SITE WITH MULTIPLE ACCOUNTS CREATED BY HIM TO WORK. NOBODY WILL EARN THAT MUCH OF MONEY FROM THAT WEBSITE. HOW HE WILL PAY TO YOU FOR BLOGGING. IT IS PURELY FOR COLLECTING MONEY. I LOST RS.11500 FOR HIS FALSE OFFERS. HE IS A BIG FRAUD. MY EMAIL BSK1960@GMAIL.COM

    9 months ago in the group outSOURCE NOW...:
    He is a big fraud. Do not pay him. He will loot your money decently. His profile is fake. Ask for his real name and address before paying. He will give you another lady's bank address for depositing the money. He will tell you cock and bull stories after deceiving you.
    He will give you Bitlanders.com site address. You can register yourself on that site and earn money. He will give you multiple accounts on that site which is against the site rules. Do not fall for his tactics.

    9 months ago in the group DATA VENDORS FOR CALL CENTRE:
    RAJIB SINGH IS BIG FRAUD. DO NOT FALL FOR HIS DECENT TACTICS. DO NOT LOOSE YOUR MONEY FOR THIS IDIOT.

 

The genuine scam and spam email from the scammer Rajib Singh:

Rudolf Faix <rudolffaix@gmail.com>
LinkedIn offer
Rajib Singh <rajib.eastedge@hotmail.com> Tue, Nov 24, 2015 at 7:43 AM

To: Rudolf Faix <rudolffaix@gmail.com>

Hello,

Urgent requirement for NON-VOICE PROJECT Opportunity without any UPFRONT for all centers!!! CALL AT +91 8820749150

PLEASE DONOT DROP MESSAGES ON LINKEDIN. INTERESTED CENTERS NEED TO CALL ME FOR FURTHER DISCUSSION.

We are pleased to offer you an excellent and genuine NON-VOICE project with DIRECT CLIENT SIGNUP AND ADVANCE PAYMENT OF 15 DAYS.

 

THE PROCESS IS A LEAD GENERATION OF CONSUMERS FROM US, CANADA, AUSTRALIA AND UK. NEED TO CAPTURE SIMPLE DATA LIKE NAME, ADDRESS AND CONTACT NUMBER FROM YELLOW PAGES AND OTHER DIRECTORY SITES.

There will be no quality deductions at all from client side but they expect good quality work on regular basis. We have given all the details in the attached documents.

 

Consultation fees of Rupees 50000 will be taken from billing. Only Rupees 10000 needs to be paid in advance for slot booking.

 

SMALL CENTRES CAN START WITH ONLY 5 SEATS

 

PLEASE CALL ME BEFORE SENDING YOUR PROFILE. PLEASE DONOT DROP MESSAGES ON LINKEDIN.


Only serious centers are requested to contact for more details to:

 

Rajib Singh

BDM- Eastedge

Cell: +91 8820749150

E-mail: rajib.eastedge@hotmail.com

Attachments: Data Format.xls, Proposal.docx

 

Tags: , , , , , , , , , , , , , , , ,

Scammer Exposed

Scammer: Greevio Techno Solutions Pvt. Ltd. - G. PRADEEP KUMAR - gtspl.in
by Rudolf Faix Wednesday, August 26, 2015 12:38 PM

Logo Greevio Techno Solutions PVT LTDThe scammer Greevio Techno Solutions Pvt. Ltd. - G. PRADEEP KUMAR - gtspl.in proves with his offer that he does not have any contract with a client. Everybody knows already what will happen if he gives money to an Indian scammer. The scammer will disappear together with the money and the center will get nothing in return for it. The police and the law system in India will do nothing against the scammer. For this reasons even clients are already rejecting to make any business with any company located in India.

A client will never search for an offshore outsourcing broker abroad. He will contact someone which operating in his country otherwise he could hire a call center direct too. In such a case he would even save the salary for the broker or consultant.

Such stupid campaign offers as from the scammer Greevio Techno Solutions Pvt. Ltd. - G. PRADEEP KUMAR are not making the situation better. This idiot even does not know that the electricity billing is in the traditional outsourcing countries already done since more than 40 years by using computers. It seems that he has been under drugs by inventing this campaign because he has written in the subject of the email UK EB Form Filling Process and inside the email UK, US, Canada Electricity Bill Data transcription process. It seems that the scammer G. Pradeep Kumar has never learned to use his brain and he has never seen a school from inside.

In any case you can be 100% sure that there is no and will never be any Electricity Bill Data transcription process from UK, US, CANADA or Australia available! Like each other scammer G. Pradeep Kumar does not like to provide a manhunt picture by himself.

The email with the offer from Greevio Techno Solutions Pvt. Ltd.:

From: Greevio Techno Solutions Pvt. Ltd. <gtsolutions@outlook.in>
Date: Wed, Aug 26, 2015 at 1:50 AM
Subject: UK EB Form Filling Process
To: "ashwini.koppisetti@gaiangroup.net" <ashwini.koppisetti@gaiangroup.net>


Dear Ashwin Koppisetti,

 

Greetings,

 

Sorry that I could send you mail immediately, so here are the details as we discussed earlier and I ensure u will receive the same from official email address.

 

Project: NON-VOICE Data Transcription process

Process: UK, US, CANADA Electricity Bill Data transcription process.

Work Type: Excel or Client Providing paid software.

Load: 7000 forms/ Agent/ month

Slots: 5 slots available with fixed 10 Seater/slot. (Slot no.s can be increased in 3-6 months time duration based on centre performance.)

Payout: Rs. 25/- per form

Billing: Every 21st day of the month.

Billing Details: Work load for 15 days will be send to the centre and centre had to finish off the transcription work and need to submit back before end of 16th day for every cycle. The work will be under quality check for 3 days and on 19th day based of quality achieved payment will be raised on 20th day.

Then centre received the second cycle work load on 21st day and then centre can start its work from 22nd day.

Charges:

*No consulting or Royalty Charges.
*Rs. 1, 00, 000/- Refundable Security Deposit Applicable, this will be mentioned in agreement.
*Rs. 75, 000/- Software Charges Applicable.
(Optional)
*Rs. 30, 000/- Center registration Charges Applicable.
(Registration details will be send to your official mail id)

 

Technical Requirements: Basic 2007 OS, Basic System and Broad band.

 

 

Regards

G. PRADEEP KUMAR
DIRECTOR
(HR & Operations)
Greevio Techno Solutions Pvt. Ltd.,
Reg. Off: Sri Sai Building, Basement, New No 102, Old No 337, 
Arcot Road, Kodambakkam, Chennai – 600024.
Web: www.gtspl.in [2016-02-25: Link removed as the domain already not exists]
 

Skype ID: gtspl2013 & gtsolutions.

Domain registration data of gtspl.in:

Domain Name: GTSPL.IN
Registry Domain ID: D7761487-AFIN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-10-15T04:26:43Z
Creation Date: 2013-10-09T09:43:35Z
Registrar Registration Expiration Date: 2015-10-09T09:43:35Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: CR152425793
Registrant Name: Murali T
Registrant Organization: Greevio Techno Solutions
Registrant Street: Avadi
Registrant City: Chennai
Registrant State/Province: Tamil Nadu
Registrant Postal Code: 600054
Registrant Country: India
Registrant Phone: +7.200009940
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: gtsolutions@outlook.in
Registry Admin ID: CR152425795
Admin Name: Murali T
Admin Organization: Greevio Techno Solutions
Admin Street: Avadi
Admin City: Chennai
Admin State/Province: Tamil Nadu
Admin Postal Code: 600054
Admin Country: India
Admin Phone: +7.200009940
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: gtsolutions@outlook.in
Registry Tech ID: CR152425794
Tech Name: Murali T
Tech Organization: Greevio Techno Solutions
Tech Street: Avadi
Tech City: Chennai
Tech State/Province: Tamil Nadu
Tech Postal Code: 600054
Tech Country: India
Tech Phone: +7.200009940
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: gtsolutions@outlook.in
Name Server: NS63.DOMAINCONTROL.COM
Name Server: NS64.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-08-26T7:00:00Z <<<

 

Update December 10, 2015: Today I received from Pradeep Kumar the following email to both of my email addresses:

Dear Rudolf Faix,

Really shock seeing to you comments upon the Post in which you have judged and projected me with your unwanted comments and meaningless comments with out even knowing whom we are and what we are and what business we are involved in.

We are not consultants and we do not outsource any Projects, infact we are looking for BPO projects.

I really do not understand that where have you find this posting, i have not mailed any such mail or posting in the month of August or before that or after that. That Project that was mentioned in the post was a failure Project for ours, Apart we have also stop access to the mail id mentioned in the post since June 2015 and also lodged complaint against the same since the mail was hacked by someone in the month of June 2015.

Its really disgusting to see the post in which you have projected me completely wrong without knowing anything about me, my company and my Business, just by an unofficial mail without knowing the truth you posted this blog and spoiling our businesses.

I request you to delete the post that you have posted in the blog so that my name does not get spoiled unwanted among my clients, also i have many inquiries from my client for the past few days. So kindly do not indirectly block my business by posting such posts in blogs without knowing anything about us properly.

Kindly delete the post sooner.

Regards

G. PRADEEP KUMAR
DIRECTOR
Greevio Techno Solutions Pvt. Ltd.,
Kodambakkam, Chennai - 600024.
(O): +91-9962-322-322

For the case that they have stopped the email-id in June, how it comes that emails got sent on August 26? For the case they deleted the email then they are guilty by themselves if someone other registered exactly the same email address. As Greevio is using a free service for their email they failed their duties of commercial care for the case someone else opened their email account after deletion or hacked the email account, what does not make them more trustful. Why they did not send out any excuse for the case that the email account got really hacked? The sent emails are normally available in the sent folder.

The email address of the email is matching with the email address in their domain registration. In such a case Greevio has to take care that their accounts are not getting hacked. Simple sending out emails and telling afterwards that the account got hacked is not really the way how such problems can get solved. In such a case they have to make investigations and file a case at the law court. The authorities have the possibility to get the logfiles where the IP address is written from where the account got accessed. With the IP address the "hacker" can get located.

Not one hacker has any interest to send out campaign offers under the name of another company. What will happen if the future customer makes a call instead of mailing back. Such a process is too risky for a hacker, because he has the risk during the money transfer that he can fallen into a trap from the police.

Hackers of the kind like mr. Kumar likes to make us to believe are normally found in his own direct environment of the victim. Such hackers can get easily identified.

Another possibility and plausible explanation would be that someone has faked the offer. Such a person can get found in the direct environment from mr. Kumar too. Such a person is normally an enemy of the victim and each email can get tracked back to the sender by using the logfiles. In any case need mr. Kumar file a case at the authorities in this case and wait for judgement for updating the post with the true story. If he has nothing to hide then he will be interested to find the real guilty one, file a case and forward a copy of the judgement to me for publishing it.

It does not help a victim to delete his domain in such a case. It even does not make any sense to delete a domain 11 months before the expiration date. Domains are normally valid for one year. Someone, which likes to change his domain name, knows this already at the time when he needs to extend his domain subscription, because he does not get from the domain fees any money back.

Domain ID:D7761487-AFIN
Domain Name:GTSPL.IN
Created On:09-Oct-2013 09:43:35 UTC
Last Updated On:20-Nov-2015 08:17:43 UTC
Expiration Date:09-Oct-2016 09:43:35 UTC
Sponsoring Registrar:GoDaddy.com, LLC (R101-AFIN)
Status:PENDING DELETE RESTORABLE
Status:HOLD
Status:REDEMPTIONPERIOD

The registration of the new domain greevio.com has done 3 days before the deletion of the old one. Why Mr. Kumar waited additional 20 days before he has written his complaint? 

Domain Name: GREEVIO.COM
Registry Domain ID: 1980995246_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-12-09T13:12:52Z
Creation Date: 2015-11-17T04:00:53Z
Registrar Registration Expiration Date: 2017-11-17T04:00:53Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Pradeep Kumar
Registrant Organization:
Registrant Street: Chennai
Registrant City: Chennai
Registrant State/Province: Tamil Nadu
Registrant Postal Code: 600024
Registrant Country: India
Registrant Phone: +91.9962322322
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: gtsolutions@outlook.in
Registry Admin ID:
Admin Name: Pradeep Kumar
Admin Organization:
Admin Street: Chennai
Admin City: Chennai
Admin State/Province: Tamil Nadu
Admin Postal Code: 600024
Admin Country: India
Admin Phone: +91.9962322322
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: gtsolutions@outlook.in
Registry Tech ID:
Tech Name: Pradeep Kumar
Tech Organization:
Tech Street: Chennai
Tech City: Chennai
Tech State/Province: Tamil Nadu
Tech Postal Code: 600024
Tech Country: India
Tech Phone: +91.9962322322
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: gtsolutions@outlook.in
Name Server: NS41.DOMAINCONTROL.COM
Name Server: NS42.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-12-09T23:00:00Z <<<

If mr. Kumar is a real business man, which is running a center, then he would know about the consumer data protection law from the traditional outsourcing countries, which is not new - it older than 10 years. Why in this case he is offering "Medical Transcription/ Billing/ Coding", "Data Entry", "Back Office", "Data Conversion Services", "Inbound/ Outbound Customer Support/Care", etc. on his website?

How Greevio can offer a "Mailing Support" if they are not able to keep hackers away from their own accounts?

At his domain registry mr. Kumar is showing that he even does not know the difference between a city and a street. It is nice from the ICANN that everybody can file a complain about it.

Which client will have trust into such a company?

 

Scammer: syphartechnosoft.com - Syphar Technosoft Pvt. Ltd. - Janvi Pathak
by Rudolf Faix Sunday, July 5, 2015 4:42 PM

Syphar Technosoft Pvt. Ltd.The scammer Syphar Technosoft is too lazy to inform themselves that their offered campaign is nothing else then scam. The campaign "US Inbound Internet Service Support & Chat Support" is simple not possible in respect to the U.S. data protection law. After the case from AT&T where data from customers got stolen from call center staff and AT&T needed to pay a fine of 25 million dollars will not one U.S. company take the risk to outsource such a process.

The fact that Syphar Technosoft is asking for a "security deposit" and royalty is nothing else than a confirmation that Syphar Technosoft has no contract with a client and of their scam. The center should even finance their escape, because they have written into the offer that the center has to take the travel and accommodation costs for the trainer Ex-Dehli. An invitation for the trainer has to be sent too. This confirms that the trainer is not an U.S. citizen because U.S, citizen need very seldom asking for a Visa and they need never an invitation. As the people from Syphar Technosoft are even not able to scam that nobody gets it how they will be able to train a call center crew?

The email from Syphar Technosoft:

From: Janvi P <janvi.p@syphartechnosoft.com>
Date: 4 July 2015 5:43:13 pm IST
To: "ajaysingh.thakur" <ajaysingh.thakur@hotmail.com>
Cc: Amit <amit@syphartechnosoft.com>, Poonam <poonam@syphartechnosoft.com>,  "tarun.m" <tarun.m@syphartechnosoft.com>
Subject: Minutes Of Teleconference
Reply-To: Janvi P <janvi.p@syphartechnosoft.com>

Dear Ajay,

Greetings of the day!

As per our telephonic conversation, Please find the attached document to know more about process in detail and also find attached the draft copy of NDA.

Kindly find SLA's parameters, mentioned below-

  • Centre Must deliver 160 Log-in hours per day. (20*8) Incase if log in hours are found less than 160 hours, there will be deduction of USD 25 per hour (or even if it is a part of an hour) and in case it is repeated more than 3 days with in a month, a penalty of USD 1000 shall be levied on the centre.
  • AHT- 3:30 mins (Voice)
  • AHT- 4:00 mins (Chat Support)
  • C-Sat- 85%
  • Retention- Attrition MUST not exceed 15% per quarter, else it may be a hit on renewal of Contract
  • Minimum Wages- Must be followed as per state government (Operational Area)
  • Compliance- Must be followed as far as human security is concerned.
  • First 2 months will be cooling period, during which, there will not be any additional deduction, rather, the payout will be as per the log-in hours. There shall not be any penalty either during the said period.

Above mentioned are the major points of SLA, which may become a matter of concern when it comes to contract renewal. As far as monthly billing is concerned, it completely is based on 100% log in hours (As mentioned above).

You may send it across as our official confirmation that nothing will be added or edited in SLA, as far as monthly billing or contract renewal is concerned.

Please feel free to contact me in case, if you have any further query(s).

Looking forward to have a long term & mutually beneficial business relations with your organization.

 

Thanks & Regards,

Janvi Pathak

Dy. Head - Business Development

Syphar Technosoft Pvt. Ltd.
Ahmedabad, Gujarat, India

+91-7359944412

SKYPE: janvi.syphar

DRAFT NDA FOR INBOUND PROCESS.docx (22.73 kb)

US Inbound Internet Service & Chat Support.docx (21.08 kb)

A previous report about Syphar Technosoft gets found here. It is not the first time that they are trying selling dreams. Maybe one scammer is copying the campaigns from another scammer?

With such a stupid offer is it necessary to hide the ownership of the domain by using an privacy service from Australia for the domain syphartechnosoft.com:

Domain Name: SYPHARTECHNOSOFT.COM
Registry Domain ID: 1888279565_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2015-02-01T02:18:57Z
Creation Date: 2014-12-02T06:50:36Z
Registrar Registration Expiration Date: 2015-12-02T06:50:36Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Domain Status: clientTransferProhibited
https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Domain Admin
Registrant Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Registrant Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: contact@privacyprotect.org
Registry Admin ID:
Admin Name: Domain Admin
Admin Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Admin Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: +45.36946676
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: contact@privacyprotect.org
Registry Tech ID:
Tech Name: Domain Admin
Tech Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Tech Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: +45.36946676
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: contact@privacyprotect.org
Name Server: ns1.horizonwebinfo.com
Name Server: ns2.horizonwebinfo.com
DNSSEC:Unsigned
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone: +1-2013775952
URL of the ICANN WHOIS Data Problem Reporting System:
http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-07-05T11:41:49+0000Z<<<

 

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Scammer Exposed

Scammer: BlessMantra Infotech Pvt. Ltd. - mantragroups.co - Ambuj Mehta
by Rudolf Faix Friday, June 26, 2015 1:56 PM

Bless MantraAnother scammer, which likes to get rich fast by cheating others, is BlessMantra Infotech Pvt. Ltd. By asking for a big upfront for the campaign and royalty of 4% - 6%. By doing it this way they are proving that they even have no contract with the client. Only to say that they have "genuine" projects is too less for entering into business with BlessMantra Infotech Pvt. Ltd. Each one is stupid and guilty by himself if he gets scammed which enters in such a business relationship.

The email from BlessMantra Infotech Pvt. Ltd:

From: Ambuj Mehta <ambuj.blessmantra@gmail.com>
Date: Thu, Jun 25, 2015 at 2:48 PM
Subject: Re: FB ad
To: Amigos Healthcare <amigoshealthcare@gmail.com>


Dear Sir,
 
Form filling depends on the employee itself. You can fill 70-75 forms per day or more than that depending on the observation and typing speed of your employee.
 
I m sending you url of one of form filling process and id & password.
 
You can open that and can generate pages to be filled up
Note:- The url will be of UKHCM process.
 
In another 2 form filling process there is a fix payout for filling fix 65 forms per day per employee.There is no QC/QA parameter in that 2 processes.
 
May I kindly know that what is the strength available over there???. We have slots that's why i m asking(1 slot= 10 seats) so that we can calculate that how many slots will be covered up for further processing.
 
Thanks & Regards,
AMBUJ MEHTA,
Business Development Executive,
BlessMantra Infotech Pvt. Ltd.
 
Contact No:- +91-7573037286
 
Skype Id- ambuj.blessmantra
 
www.mantragroups.co
Address-H-103,104,Titanium City Center Mall,Nr. Sachin Tower,100ft Anandnagar Road,Satellite,Ahmedabad
 

On Thu, Jun 25, 2015 at 2:38 PM, Amigos Healthcare<amigoshealthcare@gmail.com> wrote:
Hi Ambuj
 
How may forms can be processed in a day by an agent.  how much time on an average it will take to complete one form.
 
Pls send a sample form along, dont sent screenshot, i have my QA over here with me, we will process and see how much work can be processed with our current strength.
 
Regards
Naresh Kumar

On Thu, Jun 25, 2015 at 11:45 AM, Ambuj Mehta<ambuj.blessmantra@gmail.com> wrote:
Dear Sir,
 
First of all we do not projects without upfronts.We are providing legal outsourcing projects But IF you want we can split them into 2 parts(i.e 70%- 30%) which is that we can take 3.5 lakhs at first or another 1 lakhs after that when you receive your advance payment( for voice processes) or at first billing(for non-voice process). 
 
Another thing if you really to initiate business with us then we also cut down our royalty charges to 6% or 4%.
If you are ready to give full consultancy charge at once we can cut it down to 4 lakhs instead of 4.5 lakhs but then royalty would be only cut down to 6% and same would be in non-voice processes(i.e 70%-30%)
 
Another thing do not worry about your payment or money. We take full responsibility of your funds. You have our All company documents(i.e certi. of incorporation, PAN card,etc).
 
If you want i can send You the copy of our agreement of Projects on Legal Stamp Papers.
 
And if you want you can visit our office at any time Monday To Friday between 10 to 7 pm.
 

Sorry, but everybody needs to worry about his money if he gets such an offer. It can be only SCAM. An office is mostly rented and a credit report of such company, which is only a little bit older than 1.5 years will not be available. It is easy to disappear for the company owner if he got the money and don't forget that you cannot reach into the pocket of a naked one.

Mantra GroupsTo make a better impression they are calling themselves Mantra Group and divide their start page into BlessMantra Infotech Pvt. Ltd. and Magic Mantra Events. It seems that for making for each "company" a own domain has not been enough money available. The money got used for hiding the domain ownership by hiring a privacy service from Panama. Each scammer is working this way. They need to hide themselves for having more time to disappear.

Additional the have made a mistake at their signature. The text in the link to mantragroups.co is correct but the in the link itself they have forgotten the letter "r" from mantra. This makes a pleasant impression about BlessMantra Infotech Pvt. Ltd. too.

It seems that they are not able to write their own homepage address somewhere because the Alexa global ranking shows us for the nearly two year old domain mantragroups.co the impressing traffic ranking of 7,413,560 which means that the site is a big secret in the world wide web. Maybe one visitor per 6 months get lost in the world wide web and end up on the site of mantragroups.co:

Alexa Ranking of mantragroups.co

 

The domain registry data from mantragroups.co:

Domain Name: MANTRAGROUPS.CO
Registry Domain ID: D51072466-CO
Registrar WHOIS Server: WHOIS.ENOM.COM
Registrar URL: WWW.ENOM.COM
Update Date: 2014-11-15T06:18:20.00Z
Creation Date: 2013-11-16T05:22:00.00Z
Registrar Registration Expiration Date: 2015-11-15T23:59:00.00Z
Registrar: ENOM, INC.
Registrar IANA ID: 48
Registrar Abuse Contact Email: ABUSE@ENOM.COM
Registrar Abuse Contact Phone: +1.4252982646
Reseller: Namecheap.com
Domain Status: REGISTRAR-LOCK
Registry Registrant ID: 50EED18632F2ADBF
Registrant Name: WHOISGUARD PROTECTED
Registrant Organization: WHOISGUARD, INC.
Registrant Street: P.O. BOX 0823-03411
Registrant Street:
Registrant City: PANAMA
Registrant State/Province: PANAMA
Registrant Postal Code: 00000
Registrant Country: PA
Registrant Phone: +507.8365503
Registrant Phone Ext:
Registrant Fax: +51.17057182
Registrant Fax Ext:
Registrant Email:
Registry Admin ID: 50EED18632F2ADBF
Admin Name: WHOISGUARD PROTECTED
Admin Organization: WHOISGUARD, INC.
Admin Street: P.O. BOX 0823-03411
Admin Street:
Admin City: PANAMA
Admin State/Province: PANAMA
Admin Postal Code: 00000
Admin Country: PA
Admin Phone: +507.8365503
Admin Phone Ext:
Admin Fax: +51.17057182
Admin Fax Ext:
Admin Email:
Registry Tech ID: 50EED18632F2ADBF
Tech Name: WHOISGUARD PROTECTED
Tech Organization: WHOISGUARD, INC.
Tech Street: P.O. BOX 0823-03411
Tech Street:
Tech City: PANAMA
Tech State/Province: PANAMA
Tech Postal Code: 00000
Tech Country: PA
Tech Phone: +507.8365503
Tech Phone Ext:
Tech Fax: +51.17057182
Tech Fax Ext:
Tech Email:
Name Server: NS1.THEHOSTINGCART.COM
Name Server: NS2.THEHOSTINGCART.COM
DNSSEC:UNSIGNED
URL of the ICANN WHOIS Data Problem Reporting System:
HTTP://WDPRS.INTERNIC.NET/
>>> Last update of WHOIS database:2014-11-14T22:01:54.00Z <<<

The offered form filling campaign does not show if it is a copy & paste process, but it shows that the data, which should get entered are protected by the data protection law of the outsourcing country. Not one company will take the risk and outsource such a process. The fines only for giving someone access to consumer data in the European Union are € 50,000 - € 58,000.

Additional is the site ukhcm.com registered by using a privacy protection service from Australia and hosted in the U.S. The domain is a little bit older than one year. It seems the domain got created only for something to show but with the missing data they cannot impress someone. I expect on a demo site a few data where I can test the quality and the speed I can enter the data.

The demonstration page does not contain any data and is looking like it got generated by a simple and cheap webpage generator:

Screenshot: The demonstration page does not contain any data

Screenshot: The demonstration page does not contain any data

Screenshot: The demonstration page does not contain any data

 

Domain registry data from ukhcm.com:

Domain Name: UKHCM.COM
Registry Domain ID: 1856454058_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2015-04-01T07:00:26Z
Creation Date: 2014-04-28T05:32:20Z
Registrar Registration Expiration Date: 2016-04-28T05:32:20Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Domain Status: clientTransferProhibited
https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Domain Admin
Registrant Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Registrant Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: contact@privacyprotect.org
Registry Admin ID:
Admin Name: Domain Admin
Admin Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Admin Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: +45.36946676
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: contact@privacyprotect.org
Registry Tech ID:
Tech Name: Domain Admin
Tech Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Tech Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: +45.36946676
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: contact@privacyprotect.org
Name Server: ns1-sabarmati.ewebguru.com
Name Server: ns2-sabarmati.ewebguru.com
DNSSEC:Unsigned
Registrar Abuse Contact Email: abuse-contact@publicdomainregistry.com
Registrar Abuse Contact Phone: +1-2013775952
URL of the ICANN WHOIS Data Problem Reporting System:
http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-06-26T09:18:38+0000Z<<<

Summary: By taking all the facts together then BlessMantra Infotech Pvt. Ltd. makes the impression of a being a scammer instead of a trustful business partner. As the statement from BlessMantra Infotech Pvt. Ltd. in their email is "First of all we do not projects without upfronts" are they proving that they don't have any contract with a client. For this they are not able to sell something for which they have not rights. Someone, which likes to sell something without any rights is nothing else than a criminal, fraudster or a scammer. Everyone which makes business with such people is guilty by himself. Not one normal thinking person will accept such conditions and pays for work. BlessMantra Infotech Pvt. Ltd. not be able to find a real client which is paying them for their work and for this they are trying to survive by scamming others.

 

ukhcm-com-Customer-Report-aspx.pdf (74.98 kb)

 

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Scammer Exposed

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