Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Analyzing the sage.co.uk SCAM – avoid to get scammed this way
by Rudolf Faix Saturday, February 28, 2015 8:04 AM

Yesterday I got an email with the content that sage.co.uk or staff from them is scamming center owners. As Sage is a big software company from UK I did not believe it. Why should a big company be in need to take a few thousands or Pounds from center owners?

The content of the email has been:

I got Cheated by person called Sameer Ahuja , Ranveer swamy and Leisa Dorcherty , In the name of Business they took $ 490  Fraudulently and Now they are not receiving call and not replying mail also I filed a complaint in Near by Police station , 
sameer Ahuja  Skype id : sameer.sage-inc  , Mobile Number (Office ) - 00447509754621 , (personnel) - 00447509756623

Ranveer Swamy skype id : ranveer.sage-inc
Leisa Dorcherty skype id : leisa.sage-inc
Account number which they have given
Bank Name : State Bank of India
Name: Ranveer Swami
Account no.- 20176913465
IFSC code: SBIN0001161
Branch- IIT Kanpur

Let us verify the data, which seem to be true of this scam.

If someone calls you and he is transmitting his caller id, then it is possible to call him back. If the same person picks up the call than you have at least a phone number, which can get verified. In our case it is a little bit difficult, because the UK data protection act don’t let you make a reverse phone lookup.

Under the UK's data protection act, reverse phone number lookups are against the law. There are however a couple of options, depending on your situation.

If you are receiving nuisance calls, then you should contact your phone provider and lodge a complaint. Should the problem persist, then contacting the police is an option.

Only the area can get located where the call comes from. In our case is it a mobile phone from the area of Jersey.

By having the phone number and the location we find the first reason why the scam is not from Sage. Jersey is in an Island in front of the coast of France. It belongs to the UK territory. Sage is located in Newcastle upon Tyne. If we use Google maps and let us calculate a route, than we see that the shortest route is 781 km and it takes around 11 hours to drive the route without respecting the possible traffic and resulting traffic jam. Nobody will drive to his workplace this distance. On the other side nobody will use a mobile phone from an area, which is around 800km away from his home or workplace and where he needs to use even a ferry going to the island.

The office and the private phone numbers are mobile phone numbers.  A big company like Sage has a land line phone number for their office. They are not using mobile phones for their office.  Manager from a company with the size of Sage will not give you their private phone number. Leisa Docherty is a manager from Sage.

Additional to the reason that you need not pay in Europe for getting some work you can easily verify such offers, which are coming from such companies. Sage has published some phone numbers at their website the offer can get easily verified if you are calling one of their phone numbers. If you have really a contact with one of the manager, then you will be able to pass the gatekeeper.

The next information which seems to be true is the bank account number, because the scammer likes to get the money. The name can be already a fake. It is the age of electronic transactions. For this the name will not get verified during a transaction from the bank as long as the account number is correct.

A company like Sage will every time use their real bank account and not a private account from someone in India. The reason for this is the strict tax law in Europe. Each company need to have a correct financial bookkeeping, which gets verified from time to time from tax officers of the government.

The only possible way to catch the scammer is over their phone number and their bank account.  In our case it the scammer located in India, because the bank account is there. The phone number gets simple forwarded by Voice over IP to any place in the world. Don’t let yourself get fooled bank accounts are normally in the same area where the company is registered. With the usage of electronic banking you have access to your bank account all over the world. For this there is no reason to have a bank account abroad if you have not an affiliate in the country abroad.

All other information cannot get verified. The LinkedIn accounts could got hacked and everybody can chose his Skype ID how he likes to name it. There is no verification for company names by creating an account. Each free combination can get chosen.

Companies are using for their contracts their own registered domain names for sending and receiving emails. Only people, which have something to hide, are hiding themselves by using freemail accounts. Companies, which are using official such freemail accounts have listed them on their homepage too.

The only criticism that can be made sage.co.uk is that they do not respond to emails. Apparently they do not care that criminals are using the name of SAGE. A company that not even not care about the crime, where her name is used, will not take care of the interests of their clients. This is the sign of today's society. Everyone cares only about their personal profits and the profit of their shareholders.

The scammer are speculating with the greed of the people. So don't see the proposed winning - take a look if you are not pay for get nothing!!! A good name in the offer does not guarantee something. Use your brain and make in each case a background check!!!

 

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Scammer Exposed

Who scammed whom? I recommend to all: Do NOT pay any upfront!
by Rudolf Faix Tuesday, February 24, 2015 9:28 AM

Today I have found a nice complaint at an offer from LinkedIn. It shows how the scammer are scamming each other. It seems like a normal business for them.

Found at: https://www.linkedin.com/groupAnswers?viewQuestionAndAnswers=&discussionID=5899068376386396165&gid=3794594&goback=%2Enmp_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1#commentID_null

hemanth rao
BPO Projects Out Sourcer
hi shanu hru u nicely escaped and because of u company which u worked is suffering here and u changed mobile no twice nice bpo business ur doing baby....very soon chennai will catch u enjoy till that time......

hemanth rao
BPO Projects Out Sourcer
very soon chennai cops will catch u.... ur providing fake projects to companies.....dont worry ur time is up and chapter is close .....very soon other new centers who gives comments on ur posting they will also come to know how big cheater u are.......

Shanu Thomas
Business Development Manager
ha ha what a joke which company is suffering because of me and my mobile number i changed you try once again it will ring only and if i am fake means you also fake because i was taking process from you only right hemanth.and chennai cops have lots of work y they will catch me you ran from bangalore to hyderabad and what is this new joke you are creatingyou people dont have any other work or what.and dont worry now i am giving process to those companies only who from previously working with me and they are working properly

Shanu Thomas
Business Development Manager
if chennai are suffering means because of you and sai ugainder not because of me and please dont start again all that fun again here dont worry i am not going to take your centers

Alagiri srinivasan
Managing Director at AERO WEB TECHNOLOGIES
hemanth wat about that pradeep process pdf to doc conversion u guys wont give work load and qc report also wats going thr . sai from ardent told me you guys will going to refund the amount but when u will do that.

Shanu Thomas
Business Development Manager
No one will refund money I also given center they told they will refund but not yet and now they blaming others centers are suffering

 

My recommendation:

DON'T PAY ANY UPFRONT HOWEVER THE FEE IS CALLED!!!

 

 

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Scammer Exposed

Facebook group "USA Business Opportunity Marketing" the group of the SCAMMERS
by Rudolf Faix Thursday, February 19, 2015 1:24 PM

After verifying a few postings in the group "USA Business opportunity Marketing" by using scamadviser.com and the Open Source product Adguard for scam warnings, I got the following message from Johan V. Caem:

Johan V. Caem: I permanently banned you from the group "USA Business Opportunity Marketing" since you mentioned that our members are promoting scams. As long as a company pays it isn't a scam yet. I am the scam controller and I delete anyone who promotes a scam. Leave your colleagues alone, respect eachothers posts. If it is really a scam I permanently delete them, and I have the knowledge to decide over that. Enjoy your marketing experience Rudolf, just not in my group

Rudolf Faix: There is only SCAM!!!

Johan V. Caem: you should do some personal development on your brain Rudolf, like I said I have the knowledge to decide, you try to take it from a website
enjoy your day

It seems for me that Johan V. Caem does not know what is a complaint and a negative report at the web or he is the boss of the scammers there. Google lists a lot of such complaints!

I did not find one real business during the short time I have been visiting the group "USA Business opportunity Marketing".

 

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Fraud and Scam | Scammer Exposed

There are companies in North of India who are spamming and collecting upfront
by Rudolf Faix Thursday, February 19, 2015 4:42 AM
I have been thinking about that something is wrong, when I have seen so many outsourcing offers from India. Now I got it confirmed. A few friends from India have confirmed this information. It seems that this is the reason why I have found real outsourcing companies without any upfront only in Spain, UK and US .
 
The content of the Mail is:
Hi Rudolf
Hope this finds you well.
Very impressed with your work against spammers.We face this issue daily in our contact center here in India. These guys come up to us offering campaigns.
In fact we have had many friends who have paid these guys money before getting these imaginary projects on board and lost a load of money.There are companies up in the North of India who run big organisations which only do this.They have 100-200 agents just spamming and trying to collect upfront money and a lot of guys end up paying.
We should take a stand against this and come up with a clean platform where honest centers are able to pick up some good work.
Regards[I have only removed the name and the city for protecting my informer]

If you followed the other posts abut brokers and scammer, then you know already that each upfront is SCAM and the scammer are coming mostly from low wage countries. In this case you should be very careful by taking a business partner, which hides himself behind pictures of celebrities, symbols, animals etc. As long as you are not able to make a background check of your new business partner you shall not make business with him. The risk for getting scammed in this case is 99.99%.


Don't forget: Everything, which seems to be too good to be true is not true - it is only SCAM!!!
 
A comment from another person, living in India:
I Think, Rudolf Now a days it is almost a Universal Problem .In India also it is working & growing. Trained cheaters are enjoying by cheating others ,For some it is their Bread & Butter, some have base of this act in their Blood & DNA .Thief/cheaters work is successful only, till the owner is not aware or is in sleep .This Problem may grow, People are finding short cuts, boss style work. Due to low salaries, Unemployment, very high expectations,Media, Political leaders & Parties, So many things are contributing for this social evil . Wishers of Society welfare are always present in society by God grace. I wish/I want to see their success in all the Way. 
One more comment from a center owner in India:
I have heard few incidents
i know few centers in delhi (north india) who does have 15-20 odd people who call people for high flying projects
i told u right about my first exp where i lost almost 15000 euros
Step1 E Businesses Pvt Ltd is a big scam
 
     

 

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Fraud and Scam | Scammer Exposed

The Business Advisor Kaushik Ganguly, with "16 years experience", does not know for whom he is working
by Rudolf Faix Friday, February 13, 2015 1:23 AM

In the night I got a LinkedIn message from Kaushik Ganguly, Business Advisor and Management Consultant for ITES - Call Center industry with 16 years experience A part of this email is:

"what if center fails to perform? what if center fails to retain campaign? what if center do not work seriously? what if center do not have financial strength to run center? what if center close down for other reasons? AND most importantly ... what if center choose not to pay consultant/broker after getting payment from client?? Those all happened in real life with many people

If center talks about giving monthly payment to consultant ... why they can't pay the way they pay to Chartered Accountant, VOIP provider, Dialer company, Lead provider and many others? Why always they make a big issue of paying to consultant ... when they know getting a good profitable campaign is 500% more important then getting audit, voip, dialer or leads!! "

It seems that this "Business Advisor" does not know for whom he is working and who is paying the bill! He did not learn in "16 years" of experience how business is done. That is the same way like you pay for an attorney to bring you into jail.

If he get's paid from the outsourcing company, then he is in need to verify the center to which he suggest to outsource. This cannot only be done by verifying the business register and the credit-worthiness of the center. That has nothing to do with any upfront fee or any other similar fee, however it would get called. As soon as he takes from the chosen center some money he is running into a conflict of his and his customers interest.

If he get's paid from the center, which takes the outsourcing contract, then he is responsible for the credit-worthiness of the outsourcing company and that this company is a real company. Here he has to do the same inspections and researches about the outsourcing company.

If his client, there is no difference if his client is the outsourcing company or the center which is doing the outsourced work, is a fake, he is in a very bad situation, because he is liable to his client and has to compensate his clients damage, because it his fault if he did his research not in full. In this case the "broker" or however he likes to get called, has to show his identity too. Hiding themselves in the anonymity of the internet show only that the is not real and nobody shall do any business with him. Everybody should know that you cannot reach into pocket of a naked one.

What he has written is true, but the word "center" need to get replaced with the phrase "all participating parties".

In any case his explanations are showing only that he is promoting not existing services or campaigns to get new centers, because he stated in his email that he is starting his work for a center not before he gets the order. This is called betraying and is a criminal action, which will get prosecuted.

Even his company iNanoSoft Outsourcing has no domain. The only result found in Googles history is iNanoSoft.de. It has be a software company from Germany, which is already closed.

The LinkedIn Mail communication:

RE:The “genuine campaigns” from the brokers

Kaushik Ganguly Business Advisor and Management Consultant for ITES - Call Center industry with 16 years experience

 

12. Februar 2015, 17:10 Uhr

 

Sie und Kaushik Ganguly sind beide in einem Netzwerk oder einer Gruppe.

There are many misunderstanding and misconceptions around about call center business development ... as well as too much hypocrisy and foolishness. Let's analyse one by one - 

1) someone is making a call center ... without knowledge and experience about this industry? If they have experience ... then why they can't arrange business on their own? If they don't have experience ... then how they expect to get on their terms? 

2) It is demand and supply. If getting business is very easy ... no one will ask for a penny! If very tough ... you have to pay to get. It again depends on center's profile ... if they are big ... all will come to them ... if small center ... they have to try a lot and experiment 

3) People talking about consultant's role should not end with client SLA. Fine, then give him a proper role. Make him your advisor! Don't expect that you will treat someone as broker and he will give A-Z service ... don't demand like a kid! 

4) People expect that consultant (or broker ... whatever you call them) should give a direct client, give unlimited support and should not ask for money ... till center makes money!! Great .... but few questions ... what if center fails to perform? what if center fails to retain campaign? what if center do not work seriously? what if center do not have financial strength to run center? what if center close down for other reasons? AND most importantly ... what if center choose not to pay consultant/ broker after getting payment from client?? Those all happened in real life with many people 

5) If center talks about giving monthly payment to consultant ... why they can't pay the way they pay to Chartered Accountant, VOIP provider, Dialer company, Lead provider and many others? Why always they make a big issue of paying to consultant ... when they know getting a good profitable campaign is 500% more important then getting audit, voip, dialer or leads!! 

Only solution is to build a long term relationship between genuine center and genuine consultant ... based on mutual trust and confidence. Else one can go on bashing consultants/ brokers and end up being cry baby with no progress at all

 

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Call Center | Scammer Exposed

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I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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