Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Scammer: Arexo BPO Solutions - Aman Kumar - Raj Kumar - likes to have a copyright on his scam
by Rudolf Faix Tuesday, March 22, 2016 3:09 AM

Not one outsourcing client is searching for a consultant or broker abroad. For this reason you'll find only scam offers with source from low wage countries in the social networks.

Arexo BPO Solutions is offering in their spam emails a "Direct Client Signup ( UK ) + NO Upfront INBOUND UK HOLIDAY PACKAGE Booking / Customer Care PROCESS". The problem is only that such a campaign does not exist because travel data are personal data and these data are protected in the European Union by law. The law cannot get excluded by any contract like some scammers like to make us to believe. Fined get's the company which is storing the data, in this case the company in the UK, and not this one which get's access to the data (the call center). Not one company from the United Kingdom will take the risk for getting fined with € 58,000 per case. Companies, which are outsourcing some work offshore, like to lower their costs and not take any risk for getting fined. Think about it which kind of customer care you can give to a caller if you don't have access to his data? Do you think that someone will pay you for making small talk with the callers?

Already for the above reasons is the following offer too good to be true:

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Logo from the scammer Arexo BPO Solutions

Direct Client Signup ( UK ) + NO Upfront INBOUND UK HOLIDAY PACKAGE Booking / Customer Care PROCESS Call center/BPO Process/Project Details : -

  • Holiday Package Booking Calls
  • Inbound Travel Inquiry Calls / Complaint Related calls
  • Fix 100% Advance payout Every Month Performance based
  • Client's Requirement is Mentioned in Procedure Attachment
  • Working parameters also mentioned in Procedure Attachment

Initially we just need Company’s Documents only
For more details Please send us email request or call us so that we may send you procedure and full details about client and process.

Contact Us :

Raj kumar

098033-68124

078143-47965

rajkumarr0019@gmail.com

Arexo BPO Solutions

© arexo bpo

ludhiana ludhiana, punjab 141001 India

The scam gets already found in the sentence: "Fix 100% Advance payout Every Month Performance based". How can get a performance based payout calculated in advance? Do they have a glass ball? Are the rolling the dice for calculating your future performance? Everybody can see already how stupid the scammers are. The scammers are even too lazy to think by inventing their offers. The same you can say about the clients from the scammers, because they are even too lazy to think if an offer can be possible or not.

A search in Google shows that Arexo BPO Solutions even does not have a homepage or a domain. Does anybody really think that Arexo BPO Solutions is an existing company? How they can get an outsourcing client from the UK in such a case? All what get found at Google are their LinkedIn profiles for the scammers nikhil verma (2 connections), ankush kumar (2 connections), sumit kumar (0 connections) and a link to Pissed Consumer, where someone is asking without using his own brain if "Zappos is The FAKE Company or Genuine company ... let me know", because he provides the answer by himself at the copied email. There is written:

The Call center or M/s Arexo BPO Solutions needs to deposit a sum of USD $ 1261 ( 2.5 % of Payable amount) as refundable security deposit which is for the Taxation amount as per USA Govt. LAWs for initiate transfer from USA to Call Center.

Already the above sentence shows the stupidity of the scammer and the questioner. Taxes are never refundable and there is not such a law in the USA, that you have to pay something upfront or any kind of security deposit. Taxes have only to get paid in the country where you have your company registered. If a client is not able to pay his own taxes, how he can pay a call center for their work? That example shows already how brainless both parties are.

In any case the stupidity of the scammer gets shown at the requirements in the campaign description (.pdf) too:

Type Description
Process Type Query Handling Calls
Seats 10 Seats (minimum)
Payout Circle Monthly
Payout Per Seat £ 6 per Agent per Hour
Daily Payout £ 6 * 10 Seats * 24 Hours (3 shifts of 8 Hors ) = £ 1440
Monthly Payout £ 1440 * 30 Days = £ 43,200
Converted in INR £ 43,200 * 100 INR = 43,20,000 INR
Technical Requirements 4 MBPS Leased Line + Server ( Min 8 GB RAM IBM X360 with Xeon Processor )
Selection Criteria Priority to experienced Call Center
Fresher may also apply

UK is only located in one time zone. Is someone thinking that any customer will call during sleeping time? Why one company shall hire for 24 hours a call center in this case if nobody will call during night hours? Only for trashing money? This case shows that the scammer Raj Kumar - Aman Kumar has no education and is not trained to use his brain.

The next fact showing the scam are the technical requirements. These technical requirements are showing that the scammer Raj Kumar - Aman Kumar has never seen the real requirements for a call center. VoIP calls are generating only network traffic. For which purpose he likes to use a computer with Xeon processor? VoIP systems are mostly running on Linux systems, which are optimized for AMD processors. VoIP systems have not really some extensive requirements to the hardware. A processor from a simple old PDA is able to handle more 200 calls at the same time. On a 4Mbps leased line you can handle without any problems more than 100 concurrent calls. How are 10 agents able to handle 100 concurrent calls? The scammer demonstrates with his technical requirements only his own technical incompetence.

The laziness from the scammer Arexo BPO Solutions - Raj Kumar - Aman Kumar gets found in the procedure description (.pdf) and in the Letter of Approval (.pdf), which everybody gets who is applying for the scam offer. The letter of approval has at the first page written:

© 2009–2016 ­ "lastminute.com", "lastminute", "Top Secret Hotels", and "Top Secret" and the colour magenta are all trade marks owned by LMnext UK Ltd.

APPROVAL/INVITATION/NDA LETTER For
LASTMINUTE.COM (LMNEXT UK LTD) Customer Care

(Approved by the Board of Directors on 14 Mar 2016)

The first line shows already the fake of the "letter of approval". lastminute.com is a domain name and nobody can use it as long the domain is registered. "lastminute", "Top Secret Hotels" and "Top Secret" are words, which are normally used in the language and cannot get protected as a trademark. The same situation is with the color magenta.

The big words "Approved by the Board of Directors on 14 Mar 2016" have no value, because they are not written on any company note paper. Everybody could have written the content and there is not one manual signature found on the approval letter. Does anybody think that a real company make their contracts on this way, written in a poor form with empty pages between, pages with a half sentence and half filled pages? Such an idea can have only an uneducated, stupid scammer like Raj Kumar - Aman Kumar from Arexo BPO Solutions.

We find the scam inside the fake "Letter of Approval (.pdf)". There is written:

Lastminute.com Is charging 500 £ GBP from Call Center as Documentation Preparation charges for SLA which includes advocate fee for Govt. authorization in UK and preparation of SLA Agreement.

In the above statement likes the scammer Raj Kumar - Aman Kumar make us to believe that lastminute.com even does not have £ 500 for the fees or their own contracts. This shows the advance fee scam from a campaign offer "without any upfront".

That the "Letter of Approval" got written from a dirty scammer like Raj Kumar - Aman Kumar gets shown that not one company is using the expression "GBP" and "£" together and the letter has even not the value of the traffic for getting transmitted as an email attachment. The scammer Raj Kumar - Aman Kumar even likes to get they payment for lastminute.com on his own bank account:

Aman Kumar
State Bank Of India
A/c No: 20209504480
IFSC CODE: sbin0001859
LUDHIANA

For the case someone believes that one company will accept or suggest such payments to bank accounts of strangers, this one should go immediately to the next madhouse for a complete check-up. Cleaning the streets would be a better job for such a person than trying to make business by himself.

All the facts together are showing that Aman Kumar alias Raj Kumar is nothing else than an uneducated, stupid, lazy and idiotic scammer which is even not able to use an word processing software. He like to impress only with big words.

 

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I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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