Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
A new idea from a broker or a scammer - only $250 for a security deposit (refundable)
by Rudolf Faix Tuesday, February 24, 2015 6:06 AM

The broker/scammer are learning and thinking that $250 getting paid easier and without some requests than the fantasy sums from before.

Only the arguments have not changed:

"im not sure with that. thats always been the SOP. even our center here made the same arrangement to the client. the client has been with us for 3 years now and so happaned they are expanding. we tried to get centers before without the reservation fee but we were just burned. we made all trainings, installations of dialers etc and then on the first day or second day, center will just inform us that they cant push through. I understand your hesitation/s about the reservation fee, if your are not comfortable or okay with it its ok. once we have probjects that wont require reservation especially inbound, i will inform you both. "

My argument in this case:

  • A real client, which like to outsource is giving everything for free, because he knows that he will save a lot  For this he even makes the training by himself or pays someone which makes the training.

  • A customer needs to be happy that a center owner informs him that his campaign does not perform. That he needs to change the data or something else. If he has own staff it would be more expensive! 

 

We have in German a proverb: "Just as the rogue is so he thinks". In such a case think that you'll get scammed and ask for a security deposit for your own expenses.

See how a minimum security deposit gets calculated:

  • The salary for the agents
    that is easily calculated. Simple add the gross sum of the salary including taxes and fees of all your agents together

  • The place of the center
    If you pay rent than take a monthly rent of the place. If you own the place than you need to take the price of the building divided by 360 (30 years deduction of the value)

  • The electricity
    That is simple to calculate. You know how much is the monthly energy bill

  • The internet connection
    You know how much you pay for the Internet connection each month

  • The investments of their technical equipment
    The technical equipment has an average financial life time of 3 years. So divide the value by 36 to get the value for one month

  • The investments into their furniture
    Furniture and other investments are deducted to a zero value in 7 years, So you have to divide the value by 84

If you have calculated your own monthly costs, than you divide this costs by the count of seats you have to get the costs of one seat per month. This value you can easily use for all such offers. You simply need to multiply it with the count of requested seats in this case and add the value for the "up front", "security deposit" or however the fee to get the contract gets called. You can ask in such a case for an irrevocable bank guarantee about the resulting sum to reduce your own risks.

Alternative you can ask for a contract with the power of attorney, which has to get legalized if more than one country is involved. The fees for this process is carried in each country by the citizen of the country. Such a contract is able to get executed in front of the law court too.,

Account General Info -real state inbound- - word format(1).pdf (113.85 kb)

GUIDELINES FOR REAL STATE INBOUND CAMPAIGN APPLICATION.pdf (178.25 kb)

 

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I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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