Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Important information about non-voice processes (form filling, backoffice, etc.) and inbound campaigns
by Rudolf Faix Sunday, November 29, 2015 9:01 AM

For all, which are still searching for non-voice processes and don't believe that there are no form-filling processes or backoffice work available, I like to give you an actual example for the reason why there are such processes available. The following text is a translation from a press release distributed by the dpa (German Press Agency):

In the so-called "Swissleaks" affair, where client data from the HSBC Private Bank in Geneva got forwarded to authorities from a former HSBC employee, the employee got sentenced to five years.

The judgment of the Swiss Federal Criminal Court in Bellinzona was issued on Friday due to industrial espionage. From further allegations, including breach of commercial confidentiality, the 43-year-old was acquitted. The former employees of HSBC Private Bank, a subsidiary of the British HSBC, had thousands of customer information leaked to the authorities in France. The Bank had spoken of theft and given the loss of data of up to 24,000 customers.

The process was determined by the question of whether the man was an honorable "whistleblower" or an unscrupulous con artist. Based on its data, many celebrities were advised as potential tax evaders in the focus of investigators worldwide. It could not be clearly demonstrated that for the transfer of stolen client data also money flowed.

As you could read above an employee has forwarded customer data to the authorities. Even forwarding data to the authorities is forbidden by law. Think now: Why someone should give you some data and go to jail for it or get high fined? Do you really think that you are more trustfull than government authorities? In this case you should stop taking drugs.

If you are writing into an email or a chat the lie that you had such a process already than you get classified from a real broker as a liar and you'll are getting no information about any available process. Making business is based on trust and nobody can build up trust with someone which is lying. You are even confirming in such a case that you don't have any skills for leading a center.

Fact is that you'll not find any inbound campaign because not one client will give you access to his data. The fines for breaking the data protection law are very high (U.S. $16,000 per record, Europe € 50,000 - € 58,000 per case). One famous case has been AT&T which has paid a fine of $25,000,000 for 280,000 stolen customer records during an outsourcing process. At this time the fines have been cheaper. So why should any client take the risk for getting fined? Normally a broker gets paid from the client who has hired him. As there is no client available the scammer has no other possibility to get money as by selling his dream campaigns to centers.

As you'll find in the social networks offers for non-voice processes and inbound campaigns only against a huge up-front fee is confirming already the scam. It does not make any difference how the fee is getting called. Every work, which is only available against a fee, is nothing else than a SCAM!!!

If you are getting scammed by someone with such or a similar process then you are guilty by yourself because you have been too lazy to inform yourself if the process is possible or not. Your own greed and laziness let you believe that the scammer is trustworthy. In this case you can complaint the scammer and your own stupidity.

If you don't believe the above than use Google and search for "Swissleaks".

 

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I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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