Offshore Outsourcing & Scammer
Blog about offshore outsourcing and scammer in the outsourcing industry
Scammer: shrsolution.org - Smart Human Resource Solution Pvt. Ltd. - Vikram Pratap Singh
by Rudolf Faix Saturday, May 30, 2015 10:07 AM

Smart Human Resource Solution Pvt. Ltd.It seems that the scammer Vikram Pratap Singh with his Smart Human Resource Solution Pvt. Ltd. company (shrsolution.org) is already running out of money and is planning to leave his actual area. For this he is offering unbelievable campaigns. As more a scammer needs money as more unbelievable are their offers.

We know Vikram Pratap Singh already from SCISOLUTIONS.US, ALDIABLOS.US and ALDIABLOS.COM.

Let's start with their email - I have only removed the date and the receipient. We see already at the email the laziness of a scammer. 'He even forgot to remove the "FW:" from the subject line and to make the email personal addressed:

From: Varnika Khosla <varnika.k@shrsolution.org>
Subject: FW: Inbound project details


Hello Sir/Mam,

We have introduced various Inbound projects with high payout. I am hereby attaching the project details. Please provide your contact no./Skype ID if you are interested.

Thanking You.


Regards,
Varnika Khosla
Business Development Manager
Smart Human Resource Solution Pvt. Ltd.
Skype ID: varnika.khosla803

At the offer I have marked the parts red, which are proving the scam:

BRITISH TELECOM INBOUND PROCESS
Nature of work: Telecom Customer Care Inbound
Payouts: GBP 18 per seat per hour
Payment cycle: Biweekly
Payment mode: Bank wire only
Shift: 8am to 6pm (GMT)
Invoicing hours: 9 hours operational
No. of seats: 30 (Only 1 shift)
Working days: Monday to Sunday
Advance billing: 1st biweekly
Training: Onsite (Client visit)
Male/Female ratio: 2:8
CONSULTANCY CHARGES: Rs. 5,00,000/-
NEW CENTERS CAN APPLY.
TECH REQUIREMENT:
INTERNET REQUIREMENT: LEASE LINE OF 4 MBPS WITH BACK UP.
FIREWALL, DELL/IBM SERVER, SYSTEM: MINIMUM CORE 2 DUO/ QUAD CORE.
CENTERS IN SOUTH EAST ASIA (NO PHILIPPINES).
AGENTS SHOULD BE IN NEUTRAL UK ACCENT.
ATTRITION SHOULD NOT EXCEED 5% ANNUALLY.
FINAL SCREENING OF AGENTS BY UK BASED CLIENT.
ONLY 3 SLOTS AVAILABLE FOR 2015.

For the price of GBP 18 (US$ 27.54, € 25.10) per agent and hour nobody will hire an offshore call center. For this price he can get in the own country too. It seems that Vikram Pratap Singh is very much in need of money, that he makes such an unbelievable offer. He hopes that some center owner is so greedy and go into his trap.

Consumer data in the European Union are protected by law. For this they cannot get exported or given access to someone outside of the European Union. How a call center will be able to help calling customers if they have not access to customer data? As the British Telecom does not win something by outsourcing - see the hourly offer - why shall they take the risk for getting prosecuted by law?

Consultancy charges are only proving that Vikram Pratap Singh does not have any contract with the client British Telecom. The consultancy charges are his only income from the scam.

With the hardware requirements he likes only to make himself important. As telephony software is mostly running under Linux are the named products not really all supported. It depends on the chipset and on the available drivers.

 

The second offer is nothing better than the first one. Additional to the consultancy charges he likes to get a monthly royalty in the high of the salary from 1 and a half agent. With this offer proves Vikram Pratap Singh that he is even too lazy for using his brain:

CELEBRITY MANAGEMENT INBOUND
An India based event management company is looking for the centres who can manage their work of celebrity management. Centre need to take schedule of event and forward the requirement to the respective celeb managing team. Celebrities will be from Bollywood and TV Series.
Nature: Online Appointment Setting
Slots: 3 (English mandatory) (Only Urban location centres may apply)
Pay-Out: INR 34500/- per agent per month
Payment Cycle: Monthly
Payment mode: Bank Management
Shift Time: 10AM to 7PM (Only 8 hours per shift to be billed)
Time Zone: Indian Standard Time
Working Days: 7 Days a week
Agents per shift: (30)
Male/Female ratio: 3:7
Contract Period: 2 years
Consultancy charges: Rs. 5,00,000/-
Advance Billing: One month
Eligibility Criteria:
- DoT/OSP License
- Balance Sheet of at least 1 year
- 6 months Banking
- Experienced in Voice Project (any)
TAT: 30 days to 45 days from the date of MoU
Steps of going Live:
1. Profile Selection
2. Conference call with Management team
3. Questionnaires
4. Online Screening
5. SLA sign up in the centre
6. Training Onsite/Online
7. Mock call tests
8. Live Going
Royalty: 5% from every billing. (NDA will be signed for that)

The name "event management company" says already that such a company manages events and not celebrities. Celebrities are hired for some events and not managed from such a company.Appointments with celebrities are done with the manager of the celebrity.

If a monthly salary if offered, then it does not make any sense to write that 8 hours per day are billable, The monthly salary does not change in this case. Maybe Vikram Pratap Singh is not able to express himself in English?

The scammer likes to know from the balance sheet and 6 months of banking statements how much he can withdraw from the company. Such a requirement is in the international business not normal. Banking statements are a secret. Balance sheets have to get published from some companies.

 

The third offer of the scammer Vikram Pratap Singh gives me the impression that flats and properties are getting in India faster traded then groceries. By inventing this campaign has Vikram Pratap Singh outdone himself. The client likes to take additional to the high payment for the agents the center expenses like electric bill, Internet connection, etc. Maybe Vikram Pratap Singh has been drunk or into drugs by making this offer. I'm only missing that the client pays the tax and a salary for the center owner:

REAL ESTATE DOMESTIC INBOUND
MH: 2 Slots, GJ:1 Slot, AP/TG: 1 Slot, WB: 1 Slot, KA: 1 Slot.
Minimum 35 Seats Each Slot.
Project details as follows.
Centers can take minimum 35 seats
INR 35000+ST /month/agent
8hr login time/shift
CONTRACT: 2 Years
2 team head for 35 agents
INR 40000/pm fixed pay for each team leader.
2 Quality persons for 35seats (INR 38000 each)
Project manager -1 (INR 45000)
The other sub staff or admin/HR payments will not be taken care.
Monthly electricity, iplc bill, internet bill, cab expenses, cafeteria expenses will be covered by client. You have to produce proper invoice for it.
All the above payments will be given to you and you may fix any salary for your staffs.
You have to arrange accommodation for one quality analyzer from client office who will stay with you for 3 months. The bill will be paid by client; you just need to set his accommodation as he is new to country.
If the center has all the above qualities with good infrastructure, technical, and agents means they are eligible for this process
Advance amount of one month billing will be provided on the day of going alive.
Payments and Sign Up details:
Consultancy Charges: Rs. 5,00,000/-
Royalty: - 5%
One month advance payout is there.
Centers are already running in MUMBAI.
Sign up will be with direct end client.
If you are ok for the terms please mail me your company documents. PPT of your company profile, DOT license, Registration Certificate, STPI (optional), NASCOM (optional), CENTER PICTURES and NETWORKING CHART
Briefing the center experience what they are in to and what all the process they run. (Imp point doesn’t give wrong information’s. Let us know genuinely what a experience you have if fresher also ok)

It seems that the quality analyzer is Vikram Pratap Singh by himself. Maybe he needs to hide himself from the police, Interpol, his creditor or from his scammed victims. For this he needs to change from time to time his living area.

The domain registry data of shrsolution.org:

Domain Name:SHRSOLUTION.ORG
Domain ID: D168825547-LROR
Creation Date: 2013-05-30T15:00:02Z
Updated Date: 2015-04-10T08:39:34Z
Registry Expiry Date: 2015-05-30T15:00:02Z
Sponsoring Registrar:GoDaddy.com, LLC (R91-LROR)
Sponsoring Registrar IANA ID: 146
WHOIS Server:
Referral URL:
Domain Status: clientDeleteProhibited -- [link removed] Status: clientRenewProhibited -- [link removed] Status: clientTransferProhibited -- [link removed] Status: clientUpdateProhibited -- [link removed] ID:CR144307266
Registrant Name:Vikram Pratap Singh
Registrant Organization:
Registrant Street: 101, Moryansh Ellanza, Shayamal Cross Road,
Registrant Street: Satellite
Registrant City:ahmedabad
Registrant State/Province:Gujarat
Registrant Postal Code:380009
Registrant Country:IN
Registrant Phone:+972.5126999
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Admin ID:CR144307268
Admin Name:Vikram Pratap Singh
Admin Organization:
Admin Street: 101, Moryansh Ellanza, Shayamal Cross Road,
Admin Street: Satellite
Admin City:ahmedabad
Admin State/Province:Gujarat
Admin Postal Code:380009
Admin Country:IN
Admin Phone:+972.5126999
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Tech ID:CR144307267
Tech Name:Vikram Pratap Singh
Tech Organization:
Tech Street: 101, Moryansh Ellanza, Shayamal Cross Road,
Tech Street: Satellite
Tech City:ahmedabad
Tech State/Province:Gujarat
Tech Postal Code:380009
Tech Country:IN
Tech Phone:+972.5126999
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server:NS1.ALDIABLOS.COM
Name Server:NS2.ALDIABLOS.COM
Name Server:
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Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
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DNSSEC:Unsigned

 

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I'm since more then 35 years in the computer business (programming and technical support) and using the Internet since it has started. Since 2002 I'm programming solutions for Asterisk and since 2004 I'm in the call center industry.

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