Offshore Outsourcing & Scammer

Pashin Infotech Pvt. Ltd. is an in Liulah, India registered company. Pashin Infotech Private Limited seems to be not successful in their business and for this reason they are trying to make money with fraud. They are offering a Tech Support campaign which is a plain scam and full of lies. The provided domain mscorp-payment.com at their Facebook page got already deleted. The scammer, director Pintu Singh seems have to been so stupid to use the name of Microsoft (mscorp) in his domain name. Such domains have a very short expiration time. As soon the first complaints are coming up and that happens by Tech Support Scam very fast, the domain gets deleted from the authorities.

It seems that Pashin Infotech failed with their own Tech Support strategy at the beginning of the year 2014 because their last entry at their Facebook page is from February 18, 2014. It seems to be easier for their director Pintu Singh to scam others than to work on their own campaign. Everybody can get it how difficult it is to sell Tech Support by cold calls. Nobody gives up a business where he is earning good! For this reason the scammer Pintu Singh got the idea that others should pay to him for getting his scam campaign. The worst case that can happen is that the center owner pays for going to jail.

That scammer are even too lazy to type a email message can get shown in the from a call center forwarded email with the attached script:

From: Pashin Solutions [mailto:pashinsolutions@gmail.com]
Sent: Thursday, January 28, 2016 10:31 AM
Subject: Tech Support Script

PFA

--

Thanks & Regards,

 

Pintu Singh

Managing Director

Pashin Infotech Private Limited

+918100266097

Attachment:
Tech-Support Script.doc

I have copied the content of the script here, but you can download the word document from the link Tech-Support Script.doc too. The campaign requires three different agents. The one agent which is cold calling, a supervisor and an agent which makes the verification with the victim. This campaign can get started from everybody and he even don't need to pay the scammer Pintu Singh from Pashin Infotech because Pintu Singh or Pashin Infotech is not providing anything. By taking a look at the following script you'll see that this campaign is nothing else than an outbound scam system. Why do you need to pay a scammer?

The agent's script shows that this campaign is a plain outbound campaign. You can even not be sure that the called one owns a computer or a device with Internet connection:

Agent’s Script:

Hi! This is ……………. And I am calling you from the computer technical department ‘FOR ‘Universal Pc Care’

How r u doing today?

This call is in regards to your computer as we have been receiving some errors report and warning messages from your computer to our centralized server and its indicating that your computer has some harmful malicious files with malwares and spywares. Are you aware of that?

Yes or No (Customer).

You are not aware of these harmful viruses and malware which is getting downloaded in your computer just because of those infections are hidden in nature, which is why your Antivirus is also not able to detect that.

And they keep getting into your computer and corrupt the hard drive and mother board of your computer and taking your computer to the verge of getting crashed, and also you are not getting update of these infections just because the security system of your computer has also been compromised.

So is your computer on right now, so that I can show you the problems which are there in your computer and you would be able to see them right now.

Look at the left -hand side bottom corner of your keyboard you would find a CTRL key and just beside that there would be a 4 flagged windows key / start key. Press the windows key and the alphabet R key (R as in roger) both at the same time (simultaneously) and you will find a small dialog box appearing at the extreme left-hand side of your computer screen named “Run”. Then you will find a ‘white bar’ beside ‘open’. Now in that white bar type in ‘eventvwr’ (explain using phonetics) and then click on ‘Ok’ or press ENTER. Can you see a new window as ‘EVENT VIEWER’? And at the left hand side of the box you will find event viewer local and there would be a sub option of windows log/ application, security, system. If it comes as window log so double click on windows log you would be getting an option as application security, setup, system just below windows log, now double click on ‘application’ and then you would find list of events which will have blue “I” as information, Red circled errors and yellow triangular icon as a warnings. Now slowly, just scroll down the page and give me a rough count how many errors and warnings are there?

Now again on the left hand side of the page you will find an option ‘system’ under windows log.

This is the system log of the computer Just give a double left click on system and again you would find a list of information, errors and warnings. So just scroll down the page and let me know how many red errors and yellow warnings are there?

Now do you have an idea what these errors and warning are? And how come these get into your computer….

Whenever you are going to Google and when you click on any search suggestions by google or when you surf any social networking sites like YouTube and face book by mistake or accidently your computer tends to download unwanted and harmful files and once these files gets into your computer they keep multiplying them and thereby harming your computers motherboard and slowly corrupts it, thereby it acts like a slow poison for it.

Your Computer then sends Error reports and messages to our centralized server which is specially developed by our technical team as a receptor so that we can retrieve them and find out from it is coming, with the help of the IP address we can figure out the Geographical location of the computer or laptop and then with the help of the geographical location we derive the street address and then we figure out the phone numbers associated with it and then we give a call, only when we see that the issue requires your immediate attention.

Okay, so right now what I will transfer this call to one of our senior technician who will explain you further about this problem of your computer.

We can see that the scam starts already in the third sentence. For such calls you don't need a scammer like Pintu Singh from Pashin Infotech. As this guy is a notorious scammer he will scam you too and not only the called computer users. You cannot trust such a criminal for this reason you need to have your own payment processor. Please remember that nobody will give you money as a gift. Everybody is hard working for his money and does not have more than he needs to survive.

A scammer, which is making such stupid calls need to put into jail and the key to his cell needs to get thrown away. In such a case are the call centers the scammers and creatures like Pintu Singh the instigator or ringleader. In any case as long as the Indian authorities are only interested in making money from their own corruption the reputation of the whole country will go down to a country of scammers. Isn't it a nice outlook for the future? As longer it takes until every real businessman does not take action against the scammers as harder it will be it for him to make a real, legit and genuine business in the future. It does not help anybody if the CEO from Google is an Indian. One rotten apple spoils the whole barrel!

Let's come back to the Technical Support Scam offered from Pintu Singh - Pashin Infotech. As next we read how the supervisor needs to continue the scam:

Senior Supervisor’s Script:-

Hi my name is _________and I am the senior technician. How are you doing today? I believe my agent has shown you the errors and the warnings in the application and system logs of your computer? Do you have any idea what these errors and warnings are? Well they are just a sign that your computer has been badly corrupted and it is full malware and spyware that requires your immediate action. I believe that you know that whenever you buy a computer you get a warranty. And you know that warranty comes with a limited time period of one year. So as you have using this computer from the past ‘X’ no. of years. So the software maintenance warranty of your computer has expired. That’s the reason all the software’s present in your computer and the anti-virus is not working properly and not protecting your computer from these malicious files. These malicious files are so small and hidden in nature that in spite of having anti-virus on your computer, your computer is still getting infected by these malicious files which you yourself can see with your eyes. These malicious files keep on multiplying in numbers and corrupt the boot sector and the hard-drive of your computer. And once it completely gets blocked then your computer might crash down. And I believe that you don’t want your computer to crash down. Right?

So what I will do right now is that I will get you connected to one of our certified technician who will fix up all your problems and will also install all the required software’s to protect your computer so that in the coming future your computer will be absolutely safe and secure and your computer will not crash down. The service provided by the technician and the software’s that out technician will be installing on your computer will be absolutely free but in order to activate the software maintenance service on your computer you need to pay only a one- time payment of _________dollars/pounds for _________no. of years. And in that coming long________ no. of years if you do face any problems with your computer or if you require any software’s for your computer it will be provided to you free of cost within this extended warranty period. You don’t have to pay for that again and again.

Now close down everything and come down to the main screen of the computer and click o n to the internet explorer so that I can connect yourself to one of our certified technician, now once you get the internet page on the screen in the address bar you just need to type in www.logmein123.com and hit enter, now you will see in the next page support connection enter your six digit code so just bare with me I’ll be generating a trail code for you so that connect yourself to the technician…and your six digit code would be 123456 now click on connect to technician…now you will get an option RUN so click on that and again you need to click on RUN so click on again…now you just need to click on every positive options like allow, ok, continue…now you have been successfully connected to one of our certified technician.

Just hold on now I will ask my technician to send you the registration form on your computer screen which you need to fill from your side. You don’t have to provide me any of your personal information or the card numbers to me over the phone. If you have printer in your home then you can take the print out of the receipt after making the payment and you will also get the invoice ant the order no. in your e-mail as well.

LogMeIn is a service and has is not responsible for the scam itself, only their service is getting used for the scam. LogMeIn Inc. gets traded at the NASDAQ. At the Better Business Bureau Boston we can find during the last three years 88 complaints and 31 customer reviews from which is only one positive. I wonder why the CEO from LogMeIn Inc. does not give an oder to make their product more secure? Are they afraid that they would lose some customers, which are only scammer? Is he an Indian too and does he like to help his compatriots in scamming innocent computer users?

After the scam action from the supervisor the victim shall confirm that everything is OK. The only problem is that even if the answer from the victim is that he does not have some problems now that the recording will not help in front of the law court. I think this action should only soothe the conscience of the agents for the case they have something what normal people are calling conscience:

VERIFICATION SCRIPT

Hi this is …….. And I m from the verification department, how are you doing today?

Well, the purpose of this transfer is to check or confirm that you were not pressurized or misled at any point of time.

1. So can you confirm to me “Was the agent polite and courteous with you?”
2. Did he explain you what exactly the issues were in your computer or was he just rushing through with what he had to say?
3. Did you at any point of time hand over any of your card information or your Banking details over the phone?
4. Please be aware that we are not a part of Microsoft and that we are an independent service provider for windows and MAC operating computers
5. Now you can let the computer be on and leave the controls and once the work of the technician will be completed you will be informed about the same with a message on the computer screen.
6. Do you have any more questions for me?
7. So it was pleasure talking to you, thank you for your time and patience and take care of yourself.
8. Bye Bye.

Not only these ones, which are participating at the scam system, are making themselves guilty, these ones, which are knowing about the scam and do nothing against it, are the same way guilty like the scammers itself!

Everybody should think about an old prophecy from the Cree (native Americans): "When the last tree is cut down, the last fish eaten, and the last stream poisoned, you will realize that you cannot eat money."

The scammer Svend Kleh (Svend K.) seems to be a failed existence. His only income seems to be coming from scamming call centers. If the information at his LinkedIn profile (no public profile, found at https://www.linkedin.com/in/svend-k-46656527 [.pdf]) are true, than he is an Expat living at the Philippines. His girlfriends seems to be so expensive or he so stupid that he needs to scam call centers. He is using the people, let them work for him and don't pay them. Such people are in my opinion the scum of the earth.

The LinkedIn user Pazifik LINK BPO has already published on June 3, 2015 at LinkedIn Pulse the article Svend Kleh SCAMMER?. This should be already a warning from the fraudster and scammer Svend Kleh.

A partner in crime from Svend Kleh seems to be Mahtab Afgan [LION] from Pakistan, because Svend Kleh has written at September 22, 2013 a recommendation for Mahtab Afgan [Lion], which got accepted and commented with "Svend K. was with another company when he / she has worked with Mahtab Afgan [LION] at Wahab Communications".

Another partner in crime from Svend Kleh seems to be Vishal Nanchahal (Canada? - at least is Canada written at his profile) for the same reason as above. Svend Kleh has written at July 11, 2013 a recommendation for Vishal Nanchahal which got accepted and commented with "Svend K. was Vishal Nanchahal at BreezeMaxWeb (CA) Ltd. directly subordinated".

Funny is that a lot of people have confirmed the knowledge at LinkedIn from the scammer Svend Kleh. That shows which value the confirmed knowledge at LinkedIn has and the stupidity of the LinkedIn users.

It seems that Svend Kleh likes to make scam to a religion. He calls himself at his LinkedIn profile [.pdf] to be since November 2007 the owner of the religious institution with the name "CrossWorld", which declares themselves on their LinkedIn Page as "A cross-cultural organization that specializes in spiritual, economic and educational development in countries around the world. Our dream is this: Disciple-makers from all professions bringing God's love to life in the world's least-reached marketplaces". Such an religious organization needs to protect her privacy by using a privacy protection service for their domain name otherwise everybody would know where the can find the scammers!

At https://crossworld.org/about/ is written:

Biblically superior? The religious elite? That’s not us. We simply live and love like Jesus and help others to do the same. It could be over coffee or a friendly game of soccer. It could be while swinging hammers or discussing an invoice. Wherever our lives happen, we love people and share God’s transforming truth. What about you?

I see that the members of CrossWorld cannot be religous if their "owner" and cantor, Svend Kleh, does even not know the 10 commandments from Jesus. One of them is: "You should not steal!" and another one is: "You should not lie!".

Additional provides Svend Kleh at his LinkedIn profile [.pdf] the information that he is since the year 2011 director of the company Omi Inc., a company which is describing their main business at their website, which looks like it was created from an amateur, as "Geotechnical Engineering, Environmental Engineering, and Construction Materials Testing". Wow, scammers can get the position of a director. Maybe they are selling the test results and making their expertise depending on the payments of their victims. This behavior would fit to a scammer like Svend Kleh. This seems to be the reason why Omi Inc. needs to hide their domain ownership behind a privacy protection service.

In any case it seems that the ownership of the religious institution CrossWorld and the job as director at Omi Inc. needs not really the workforce from the scammer Svend Kleh and does not give him enough earnings for financing his life as he has it additional necessary to scam call centers.

A Google picture search using the picture in the upper right corner returns additional the results from http://www.hitutor.com.tw/teachers-germany-svend.php and http://www.hitutor.com.tw/teachers-4.php. There we find out that Svend Kleh is originally from Frankfurt/Main located in Germany/Europe. German is my mother tongue too, for this I'm able to understand the German written part from both sites. There he is bragging about his previous experience:

1. Crossworld Marketing (CEO) 行銷部門執行長
2. Mabuhay Reisen (CEO) 執行長
3. Certified Translator German’english 執照翻譯師 (英德互譯)

Additional is written in the German part of the site that he is a lot traveling between Canada and the Philippines. At the same time he is offering German language training for Taiwanese people.

A Google picture search of the following picture from the scammer Svend Kleh brings even a nice result about his education from the site stayfriends.de there is written that he has visited the following schools:

1962 - 1966: Karmeliterschule, Frankfurt am Main
1966 - 1972: Carl-Schurz-Schule, Frankfurt am Main
1972 - 1975: Paul-Ehrlich-Schule, Frankfurt am Main

The Karmeliterschule is a primary school. There the children are not expecting some problems by learning. The Carl-Schulz-Schule is a high school where normally only the best ones are finishing their education. The education at a high school takes a duration of 8 years. Svend Kleh left this school already after 6 years. Normally you have the possibility for repeating one class during the first 4 years and during the second 4 years. At least exists in Austria such a rule. The minimum education takes normally 9 years - for years primary school (Karmeliterschule), 4 years secondary school (Paul-Ehrlich-Schule or Carl-Schulz-Schule) and one year Polytechnic course. If a pupil need to repeat one class and has done in sum 9 years in school already than he does not need to visit the Polytechnic course, but he has to have positive marks in from the education of the 4^th class. In the above data we see that the scammer Svend Kleh needed instead of the normal 4 years of the first part of the high school (Carl-Schulz-Schule) already 5 years and even did not reach the goal to have positive marks from the 4^th class. For this reason he changed from the high school to the secondary school. Where he had to have to learn two more years.

To get a certification as a translator you need a graduation from a high school. You can visit the school as an adult too for learning for getting a graduation. So I cannot say if Svend Kleh has a graduation or not. As the most pupils from the German speaking area of Europe are failing in high school for the reason of learning the old roman language Latin. I'm not thinking that he is a certified translator for English and German.

The case reported from Pazific LINK BPO is not the only one case where Svend Kleh get called to be a scammer. At CampaignProvider gets a profile from the scammer Svend Kleh found too. One entry showing his scam is from May 22, 2013:

RedAnt global replied to Svend Kleh's discussion 'CANADIAN TELECOM Campaign'

"This guy will never pay you guys, he will give you various reason not to pay, contact me for any proof you need skype manish_varma008"

The profile from Svend Kleh at CampaignProvider:

CrossWorld OMC
Profile
Svend Kleh
Business Development
CrossWorld OMC

e-mail: campaigns.phils@gmail.com
skype: svend.kleh
Phone: +1-647-869-0296 North America
Phone: +63-927-954-6379 SE Asia
Experience
Outbound - Sales, Outbound - Leadgen and Survey, Inbound - Customer Support, Inbound - Others, Outsourcing, Training and Development, Others

Campaigns offered from Svend Kleh at CampaignProvider:

• US Upsell Add-on CAMPAIGN all over USA and Canada (September 17, 2013)
• USA Diabetic Lead Generating Campaign LF / SF (September 10, 2013)
• CANADIAN TELECOM Campaign (May 18, 2013)

This story shows how important it is to make a background check before making business with someone over the Internet. The above alarm signals are already enough for not making business or making business only on a prepaid base with Svend Kleh. Hermant Singh did not make any background check and even not a Google search. For this reason he got scammed from Svend Kleh. He has sent me the following email:

From: Hemant Singh <hemant@prorepublic.in>
Date: Mon, Jan 25, 2016 at 6:22 AM
Subject: Re: Svend not paying,
To: Rudolf Faix <rudolffaix@gmail.com>
Cc: manish varma <manish008@gmail.com>


Hi Rudolf,

Attached is a copy of the feedback sheet & some recordings that Svend
shared with us clearly accepting all the leads based on listening to the
initial recordings. Hence, there was nothing wrong in particular with any
of the recordings & they all met the earlier stated parameters. I can share the email trails from him for each lead clearly stating the same.

I would also like to inform you that Svend hasnt paid us a single dime as
yet & hasnt been responding to any of our messages via phone or skype.
We are over $1000 into this project & havent got paid for a single leads as yet.

Also its been well over 2 months since this has been going on.
I could also share the skype chat transcripts if that helps.
We only wish to stop this mayhem from him so that other centers do not fall for his scams & help create a better environment for both clients & contact centers.

Attachments:
HEMANT TOTAL RESULTS.xlsx
020508-19057212570-.wav
025029-12896601199-.wav
224612-19054282115-.wav

Additional he has forwarded me the following emails with the response from Svend Kleh:

From: North York WeltDienst LLC <campaigns.intl@gmail.com>
Date: Fri, Nov 27, 2015 at 4:38 AM
Subject: Fwd: Cameron 29 Nov - Sunday 9AM - York ON
To: Hemant Singh <hemant@prorepublic.in>

I will accept this because of two reasons:

1.) the Agent is a very good listener and listens to what the customer said

2.) The Agent lightens the talk up with some private info and small jokes

 

But now comes the critic:

- his English slang needs immediate improvement

- he must stick to the script religiously

- he must first clear with a customer if the customer is willing to meet, before he starts re-confirming the details

- he has to put in IMPORTANT info in the remarks field. In this case that the husband is very sick and that she is daily in the hospital and that she only has time Sunday very early morning

 

RESIDENTIAL LIFE/HEALTH INSURANCE

Title:                                     Ms.       

Name:                                  Cameron

First Name:                        A            

Age:                                       75

Address 1:                           49 Rosemount Ave 

Address 2:                           York ON

Address3:                            M9N 3B4

Phone:                                 4162485693

Alternative phone:        

Date of Appointment:   29 Nov - Sunday

Time of Appointment:  9AM

House or Apartment:     House

Apartment number:      

Buzzer code:                     

Remarks:                            

Call Centre Agent:           Mike

Recording attached

060022-14162485693-.wav

 From: North York WeltDienst LLC <campaigns.intl@gmail.com>
Date: Fri, Dec 4, 2015 at 6:20 AM
Subject: Fwd: Carmella Morello - 6 Dec 2PM - Ajax ON
To: Hemant Singh <hemant@prorepublic.in>

that was a good one .. slow. understandable, clear.  good

RESIDENTIAL LIFE/HEALTH INSURANCE

Title:                                     Ms.       

Name:                                  Morello 

First Name:                        Carmella

Age:                                       72

Address 1:                           37 Armitage Cres

Address 2:                           Ajax ON 

Address3:                            L1T 4L1

Phone:                                 9056832414 

Alternative phone:        

Date of Appointment:   6 Dec Sunday

Time of Appointment:  2 PM

House or Apartment:     House

Apartment number:      

Buzzer code:                     

Remarks:                             Call the Cx before visiting

Call Centre Agent:           Sam

Recording attached

Carmella 1-19056832414-.wav
Carmella 2-19056832414-.wav

From: North York WeltDienst LLC <campaigns.intl@gmail.com>
Date: Thu, Dec 3, 2015 at 8:48 PM
Subject: Fwd: Naila Ahmad - 11 DEC 9.30AM - Ajax ON
To: Hemant Singh <hemant@prorepublic.in>

This is a easy and good one, coz she was already fully aware of all.

good

 

RESIDENTIAL LIFE/HEALTH INSURANCE

Title:                                     Ms.       

Name:                                  Ahmad

First Name:                        Naila   

Age:                                       49

Address 1:                           25 Watersplace Ave

Address 2:                           Ajax ON

Address3:                            L1Z 0H5

Phone:                                 9054282115 

Alternative phone:        

Date of Appointment:   11  Dec

Time of Appointment:  9.30 AM

House or Apartment:     House

Apartment number:      

Buzzer code:                     

Remarks:                             We tried to book an appointment earlier but Cx cudnt confirm the date & time. Cx wants to olok at various options. Wants a confirmation call a day before. Called back the Cx to confirm the age, she is 49.

Call Centre Agent:           Jack

Recording attached

224612-19054282115-.wav
225257-19054282115-.wav

We see in the above emails that the leads got accepted from the scammer Svend Kleh. You can be sure that the scammer got paid for the leads and simple maximized his earnings for his expensive lifestyle by simple not paying the center.

Domain registration data from crossworld.org:

Domain Name: CROSSWORLD.ORG
Domain ID: D101529890-LROR
WHOIS Server:
Referral URL: http://www.easydns.com
Updated Date: 2015-12-30T17:23:30Z
Creation Date: 2003-10-02T14:50:20Z
Registry Expiry Date: 2017-10-02T14:50:20Z
Sponsoring Registrar: easyDNS Technologies Inc.
Sponsoring Registrar IANA ID: 469
Domain Status: clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited https://www.icann.org/epp#clientUpdateProhibited
Registrant ID: tuswWsNcROeDD8Zw
Registrant Name: Privacy
Registrant Organization: MyPrivacy.net
Registrant Street: 300A-219 Dufferin St.
Registrant City: Toronto
Registrant State/Province: ON
Registrant Postal Code: M6K 3J1
Registrant Country: CA
Registrant Phone: +1.6474785997
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: crossworld.org@myprivacy.net
Admin ID: tuswWsNcROeDD8Zw
Admin Name: Privacy
Admin Organization: MyPrivacy.net
Admin Street: 300A-219 Dufferin St.
Admin City: Toronto
Admin State/Province: ON
Admin Postal Code: M6K 3J1
Admin Country: CA
Admin Phone: +1.6474785997
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: crossworld.org@myprivacy.net
Tech ID: tuswWsNcROeDD8Zw
Tech Name: Privacy
Tech Organization: MyPrivacy.net
Tech Street: 300A-219 Dufferin St.
Tech City: Toronto
Tech State/Province: ON
Tech Postal Code: M6K 3J1
Tech Country: CA
Tech Phone: +1.6474785997
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: crossworld.org@myprivacy.net
Name Server: DNS1.EASYDNS.COM
Name Server: DNS2.EASYDNS.NET
Name Server: DNS3.EASYDNS.CA
DNSSEC: unsigned
>>> Last update of WHOIS database: 2016-01-25T07:34:48Z

Domain registration data from omi-eng.com:

Domain Name: OMI-ENG.COM
Registry Domain ID: 18507824_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-01-22T17:07:18Z
Creation Date: 2000-01-27T00:43:57Z
Registrar Registration Expiration Date: 2020-01-27T00:43:57Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14747 N Northsight Blvd Suite 111, PMB 309
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: US
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registrant Email: OMI-ENG.COM@domainsbyproxy.com
Registry Admin ID:
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14747 N Northsight Blvd Suite 111, PMB 309
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: US
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Admin Email: OMI-ENG.COM@domainsbyproxy.com
Registry Tech ID:
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14747 N Northsight Blvd Suite 111, PMB 309
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: US
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Tech Email: OMI-ENG.COM@domainsbyproxy.com
Name Server: NS25.DOMAINCONTROL.COM
Name Server: NS26.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2016-01-25T8:00:00Z <<<

Update Jan. 18, 2017: Links to http://www.hitutor.com.tw/teachers-germany-svend.php and to Svend Kleh's profile and forum entiries at campaignprovider.com removed as it already returns error 404 - not found.

The scammer Reggie Alexandre alias Reginald Alexandre does not really know what his job is and where he is living. You find different profiles with different information about him at the social network sites like Google+, Facebook and LinkedIn. This should be already a big warning and a red flag for making business with him. People which are lying need a memory like an elephant. The scammer Reggie Alexandre seems to have a memory like an ant because he even don't remember the different information he gives about himself in the social network.

We find about Reggie Alexandre at Facebook (https://www.facebook.com/reggie.alexandre):

• Chief Executive Officer at Solar Energy Connections and Chief Executive Officer at Binary Traders' HQ
• Studied at Florida Atlantic University
• Lives in Sunny Isles Beach, Florida
• From Boca Raton, Florida
• 2,083 friends

Scammers are lazy. The scammer Regginald Alexandre is even to lazy to take care for his domains. He seems to be so successful that he is not able to pay the hosting fees for his domain solarenergyconnections.com and the domain registration fee for Binarytradershq.com because this domain expired already after one year. The income for an CEO of two scam companies seems to be not as high as expected.

At LinkedIn we find Reginald Alexandre (https://www.linkedin.com/in/reginald-alexandre-881447100):

Founder at Solar Energy Connections, LLC (Lead Generation/ Live Transfers)

West Palm Beach, Florida Area

Renewables & Environment

Actual	Solar Energy Connections LLC, Market Wealth Movement LLC
Before	Nationwide Relocation Services
Education	Florida Atlantic University

Nice that we can find here his next scam company with the name "Market Wealth Movement LLC". It is again a sham company which likes to trade with binary options. https://www.statelog.com/market-wealth-movement-llc-boca-raton-fl tells us that the business is registered:

Registration Details

Business name: MARKET WEALTH MOVEMENT LLC

File Date: 01/21/2015

Filing type: FICTITIOUS NAME

Source: FLORIDA DEPARTMENT OF STATE - DIVISION OF CORPORATIONS ^[1]

Last update: 01/30/2015

Registered agent

Agent Name: NICHOLAS CORSALINI

Street: 10969 BAL HARBOR DR

Locality: BOCA RATON, FL 33498

County: PALM BEACH

At the same address we'll find the already known "SOLAR ENERGY CONNECTIONZ LLC", which does not have enough income to paying their hosting services and additonal "ALEXANDRE ENTERPRISES LLC".

At Google+ (https://plus.google.com/u/0/116849259726747328993/about) we find

Reginald Alexandre
Works at Solar Energy Connections
has visited: FAU
Lives in Sunny Isles Beach Miami

Founder of Solar Energy Connections
Solar Energy Connections
CEO/Founder, 2015 - today
Lead generation

I think that everybody understands that such a busy CEO of three companies does not remember to pay his bills, let others work for him without paying them and even does not remember the correct writing of his company names (registered: Solar Energy Connectionz LLC - he writes: Solar Energy Connections LLC). The Facebook pages Binary Traders' HQ and Solar Energy Connections are in any case cheaper than an expensive domain. It even makes a good impression to some investors if the provide websites binarytradershq.com and solarenergyconnections.com are not reachable. In this case Reginald Alexandre has the argument that he is not trashing investors money for useless and very expensive websites.

Such a busy CEO like Reginald Alexandre needs to have also two Skype accounts - one for each ear or is it one for each hand. The first one Reggie Alexandre from Boca Raton, USA:

The second Skype account using the same picture - Reggie Alexandre from Sunny Isles, Florida, USA:

In the following screenshot told Reginald Alexandre on December 16, 2015 to the center that he has sent the payment about 2 hours ago (full screenshot available by clicking on the image):

The only thing what Reggie Alexandre did not tell is the reference number as he did not have one. He tried to use the workforce from the center as long as he could get it. It makes a higher earnings for him not paying the workforce of others and it is much cheaper not paying someone for his work. It is easier to hide himself instead of paying (full screenshot available by clicking on the image):

As shown above he is not answering to any message. That one way of scamming others. In such a case you are as victim in a good shape because you can use the authorities for retrieving your payment. Additional you are able to file a case at the Federal Trade Commission (FTC).

Everybody knows that you can maximize your earnings by forget paying your bills!

Domain registration data of solarenergyconnections.com:

Domain Name: SOLARENERGYCONNECTIONS.COM
Registry Domain ID: 1933255120_DOMAIN_COM-VRSN
Registrar WHOIS Server: WHOIS.ENOM.COM
Registrar URL: WWW.ENOM.COM
Update Date: 2015-05-28T17:55:06.00Z
Creation Date: 2015-05-28T17:36:00.00Z
Registrar Registration Expiration Date: 2016-05-28T17:36:00.00Z
Registrar: ENOM, INC.
Registrar IANA ID: 48
Registrar Abuse Contact Email: ABUSE@ENOM.COM
Registrar Abuse Contact Phone: +1.4252982646
Reseller: Namecheap.com
Domain Status: REGISTRAR-LOCK
Registry Registrant ID:
Registrant Name: WHOISGUARD PROTECTED
Registrant Organization: WHOISGUARD, INC.
Registrant Street: P.O. BOX 0823-03411
Registrant Street:
Registrant City: PANAMA
Registrant State/Province: PANAMA
Registrant Postal Code: 00000
Registrant Country: PA
Registrant Phone: +507.8365503
Registrant Phone Ext:
Registrant Fax: +51.17057182
Registrant Fax Ext:
Registrant Email: C9B434CEEC704B7B80F19CAE7B52B6B4.PROTECT@WHOISGUARD.COM
Registry Admin ID:
Admin Name: WHOISGUARD PROTECTED
Admin Organization: WHOISGUARD, INC.
Admin Street: P.O. BOX 0823-03411
Admin Street:
Admin City: PANAMA
Admin State/Province: PANAMA
Admin Postal Code: 00000
Admin Country: PA
Admin Phone: +507.8365503
Admin Phone Ext:
Admin Fax: +51.17057182
Admin Fax Ext:
Admin Email: C9B434CEEC704B7B80F19CAE7B52B6B4.PROTECT@WHOISGUARD.COM
Registry Tech ID:
Tech Name: WHOISGUARD PROTECTED
Tech Organization: WHOISGUARD, INC.
Tech Street: P.O. BOX 0823-03411
Tech Street:
Tech City: PANAMA
Tech State/Province: PANAMA
Tech Postal Code: 00000
Tech Country: PA
Tech Phone: +507.8365503
Tech Phone Ext:
Tech Fax: +51.17057182
Tech Fax Ext:
Tech Email: C9B434CEEC704B7B80F19CAE7B52B6B4.PROTECT@WHOISGUARD.COM
Name Server: NS493.WEBSITEWELCOME.COM
Name Server: NS494.WEBSITEWELCOME.COM
DNSSEC:UNSIGNED
URL of the ICANN WHOIS Data Problem Reporting System:
HTTP://WDPRS.INTERNIC.NET/
>>> Last update of WHOIS database:2015-05-28T10:36:13.00Z <<<

Update January 30, 2016: Additional to the comment on this article the scammer Reginald Alexandre has sent an "evidence" with the comment "Allow me to bring the truth to the table. I have valuable insight to the real story." for his statements (click on the picture to enlarge):

The proof shows only that Emmanuel Logan alias Emmanuel Salamat tells to Reginald Alexandre that he needs one more day for processing the payment. It does not show any rejection or a reason for it.

It does not make any difference if Reggie Alexandre got scammed by himself or not. Reginald Alexandre and not Emmanuel Logan (Skype ID: emmanuel.salamat) has hired a call center and did not pay them. For this reason is Reginald Alexandre the scammer because he ordered a call center, confirmed the payable leads and did not pay. If Reggie Alexandre got scammed than he has to pay the call center from his own pocket. That is the risk everybody has if he is playing man-in-the-middle and by making business. This "proof" confirms only the incapability in business of Reginald Alexandre!

If we take a look at the Skype profile from Emmanuel Logan

than we see already that this guy is not using his real name. A normal person will ask this guy about his real name. Would it be Emmanuel Logan or Emmanuel Salamat? This fact shows additional the bungling manner in business from Reginald Alexandre. He likes to forward his own risk in business to the call centers hired by him and thinks that he only need to say that the before confirmed leads are from worse quality.

Reginald Alexandre is bragging at his profiles in the social networks as CEO, Founder, Chief Officer from the companies Solar Energy Connections LLC, Binary Traders' HQ and Market Wealth Movement LLC. For the case that this companies really exists than he is publishing a list of his fails. Such people, without any knowledge in business, cannot be successful if they are not able to check if someone is trustful or not.

It can be a consolation for Reginald Alexandre that intelligence is not commercially available and the world is nothing but a large zoo where also scammer have their place.

Update January 31, 2016: It is funny how stupid Reginald Alexandre is. He thinks that he can play man-in-the-middle between a call center and a scammer from Pakistan. Emmanuel Logan alias Emmanuel Salamat is from Pakistan and not like written at his Skype and LinkedIn profile from the U.S. Someone which lies already about so small things like his place of living will lie in more important cases too. Such a person cannot get trusted for making business with him. The call center campaign got offered from Emmanuel logan alias Emmanuel Salamat at LinkedIn Pulse on October 19, 2015.

Reggie Alexandre has been supporting a scammer and even did not verify the provided information from the scammer. Real business men are working in a more secure way. For this reason is his argument found at the comment to this article nothing else than a lie for his self protection:

This is why I'm only working with American agents in my agents at home. I don't run into quality issues. When the buyers don't want to buy the lead it creates issues. His rejection rate was outstanding

The same way Reginald Alexandre has been confirming the quality of the leads at a Skype chat before:

And here he is confirming that the center should continue their work by sending more leads:

If the leads would be so terrible like the scammer Reginald Alexandre likes to make us to believe, than the communication would be looking very different. The scammer likes to get as much as he can for free. It does not matter for him if the center can survive or not, there are so many centers which he can scam for financing his own life.

If I take a look at the above chat, I even don't believe that Reggie or Reginald Alexandre is really living in Florida. In any case seems that English is not his mother tongue. I think more that he is an refugee which tries to finance his life by scamming others. The only problem is that he is even too stupid for scamming. If Reggie Alexandre is really U.S. citizen than he could apply for a job at the NASA. They are offering a job where he does not need some money anymore because all his living costs and expenses will get handled from the NASA. The only problem is that he will feel himself very lonesome and it is a trip without return - the trip to the planet Mars. I think nobody at the earth will miss a scammer!

We can see in the following email for what the recordings are getting really used. The center got their own recordings as a promotion of the "work" from another center:

From: Zeeshan Khan Niazi <xeeshankhanshani@gmail.com>
Date: Sat, Jan 30, 2016 at 1:05 PM
Subject: Re: Recordings + Script
To: Rudolf Faix <rudolffaix@gmail.com>

Hello Rudolf ,,, am Glad you asked me for the answers that am more than happy to provide you .

i am lucky that i have found a backup of our conversation into my smartphone over Skype where he by himself have appreciate and admired the Quality that we have provided him and also i have sent you the email that have a Report attached with it so you can see that even on the solar campaign we got closer to 70% Approval Ratio from Reggie Which is even above than average approval rate that most of the people are getting normally ,,, So the reports he sent us will confirm you that he is giving false arguments regarding our Quality ,

His conversation with Emanuel Logan is in Jan 2016 but our leads were supposed to be paid in Start of DEC 2015 so there is months difference between..so i dont know and i cannot see what money he is asking from Emanuel ,Weather for My appointments or any Other Business ,

Emanuel is a Pakistani Guy but he is Christian that's the reason he have 2 names that's Christan people have here mostly 1.local name or Islamic and other one is Christian name,,. e.g ,,Chris Ali , Kareem Joseph etc , he contacted me recently to purchase Leads but i have declined his offer he never sounded trustworthy,,,

The the interested thing is that i last night an Indian guy asked me for some solar project that offers him but i always ask for the recordings in the start to see what kind of Agent center have , so he sent me 4 recordings ,,,, and you will not believe that i was amazed to see that he sent me best recordings and one of the recordings was my agent's Recording so i asked him who is this agent and where he is from and he sounds good so that Indian guy told me that this is his agent working in his center ,, lol ,, i told him this agent is my team lead and is sitting next to me ,Firs he refused to believe but than he told me that Emanuel sent him these recordings claiming these are Emanuel's agents and than Indian guy sent be few more recordings and all were mine,,, and the thing to note is these were the Leads i sent to Reggie ,,, lol

so when other people are giving leads or my agents as an sample of Quality agents still Reggie is pointing on our Quality ,, there is always room for improvement and my agents are not top class agents but they are Good we never Give any false work to anyone ,,,we are know for our Quality ,,

I hope this story will make sense to you and have all your answers you can reply to reggie including snapshots of conversation .

Zeeshan

If someone is thinking logically then he will get it that the campaign offer is nothing else than a scam. Real clients like to go offshore for saving money and not for spending more. Not one client, which has all senses still together, will buy leads from an untrustworthy source where he knows that the leads are getting sold many times. Not one client will hire a broker or consultant from abroad because if something is running wrong, the client likes to have the responsible person reachable.

By looking at this construction what we have found at the scam here we see that the leads would be very expensive as there is a Reggie Alexandre and an Emmanuel Logan/Salamat which like to earn from the work of the call center. Does anyone think that a client will pay all these incomes as he can have everything cheaper? A client goes offshore because he likes to save money and not to spend more!

Already for the idea to resale a campaign, which is getting offered on the social networks from a Pakistan guy, should Reginald Alexandre consult a madhouse doctor for a check-up. I think that he needs some urgent help provided from a psychiatric hospital.

The problem of all scammers is that they lie so much that they are not able to remember their lies. For this reason the scammer Reginald Alexandre does not remember his own statements and tries to find now some excuses with arguments that are getting easily rejected from his previous statements. For this reason, the scammers get caught in contradictions.

Update February 4, 2016:  If you are following the comments on this article you can see how funny it is if scammers are discovering themselves. They are even too lazy to use their own brain. Reginald Alexandre has already confirmed in the Skype chat on December 1, 2015 the good quality of the generated leads with his words  "you can send as much as you feel comfortable with" and "after first payment im sure you will ramp up". Now the scammer like to make us to believe that the quality of the leads have been very poor.

On the other site the scammers are showing in their comments how the campaign got sold. As source is naming a Richie D, which is afraid to provide his full name, a company with the name Sun Edison. The only company with the name Sun Edison I have found at Google is:

Type	Public
Traded as	NYSE: SUNE
Industry	Renewable energy
Founded	1959
Headquarters	Maryland Heights, Missouri Belmont, California
Key people	Ahmad Chatila, President & CEO
Products	Polysilicon, Solar Wafers, Photovoltaic Plants, Solar Modules, Solar Energy
Revenue	US$2.484 billion (2014)[1]
Operating income	(US$536 million) (2014)[1]
Number of employees	7,300 (2014)[1]
Website	www.sunedison.com

Actually reports Google a Share price: SUNE (NYSE) 2.80 $ +0.01 (+0.36%)
3. February, 19:49 GMT-5.

For the case that Richie D is really working for that company than it will be time for him to search for a new job. Each company will fire such staff which is destroying their reputation.

Let us following the sales way of the reported campaign:

1. Sun Edison (USA)
2. Richie D (IP: 108.35.216.108, United States, New Jersey, South Orange, Provider: Verizon Online Llc)
3. Emmanuel Logan (IP: 119.153.149.155, Pakistan, Punjab, Rawalpindi, Pakistan Telecommunication Company Limited)
4. Reginald Alexandre (IP: 107.181.59.90, United States, Florida, Boca Raton, Hotwire Fision)
5. Zeeshan's call center (Pakistan)

All five like to make money with the generated leads. For this reason remains no money for the call center which has done the work. The problem in their arguments is that place 4 - Reginald Alexandre has already confirmed the quality of the leads on December 1, 2015. Place 2 - Richie D and 3 - Emmanuel Logan are saying now at the begin of February that the leads have been worse. How stupid are these scammers? It seems that they don't know that a chain is only as strong as its weakest link.

The case shows how easy it is for scammers to earn money while sleeping. All they need to say is "the generated leads" have been terrible instead of paying the centers. It even does not matter if one of their group has already confirmed the quality of the leads. In such a case they are even thinking that such a report will disappear for the only reason of their own contradictions!

I think that they are even not understanding with their untrained brain what in the real world is happening. For this reason they are trying even to bring up fake evidences. They are even not understanding that an investigator has more evidences as he is publishing during the first step.

Update Jan. 18, 2017:
Link from the Facebook profile Reggie Alexandre (https://www.facebook.com/reggie.alexandre?fref=ts) removed as it returns error 404 - not found.

If I would take some money to removing some entries from my blog, than I would not be better than the scammer. Making money on this way would lead with the time to scam others or into blackmailing of innocent small business owners. That is not my idea for making money. Before I'll go down to this level I would prefer to be a beggar.

Anyway even such an offer shows that this one, which makes the offer, does not understand the nature and structure of the Internet. In the Internet are a lot of services available which like to archive the content of the web and the authors from websites have no influence on it. Examples are Googles Web Cache, WayBack Machine, etc. It is nearly impossible to remove some content from the Internet as the content gets distributed viral. To get something removed from Google you need to get a court order and in this case it will only get removed from the search result in that country from where the court order is coming from. Google is not the only search engine on the web.

If you get under these conditions an invitation for an offer from a company, which seems to be an Internet service provider and is offering at their website "Professional Web Designing", "SEO Expert Solution", "Online Store in no time", dedicated servers and more, for removing content from your own site under the title "Managing Web Reputation", than you think first about a bad joke, a faked sender or some other fraud instead of a real business. How someone can handle your online reputation if he does not know the basics of the Internet?

Under the above condition I got the following invitation for an offer from Chandra Gupta (19 contacts at LinkedIn) - kreationnext.com (LinkedIn profile [14 contacts], Facebook page [83 likes]) by using my web contact form:

Hello

This is Chandra Gupta from Kreation Next. We have a few clients who would like to remove their complaints from your website and wants us to manage their web reputation. Before getting them into our contract, we would like a quotation from your end for removal of each link / topic from your website, and also a
contact person/number where we can contact you on it.

Also, if possible please provide quotation on bulk & single link basis. The time required for removal of a link/multiple links (say 50 or more links).

Awaiting your reply.
Thanks in advance

---

 

Author information

Name: Chandra Gupta
E-mail: chandragupta@kreationnext.com
IP address: 122.163.17.45
User-agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0

The only verified information in a web contact form is the ip address from the sender and the user-agent (the browser used from the user) because that information gets resolved from the web server. All other information are entered from the user itself. the site iplocation.net provides the following geolocation data for the ip address 122.163.17.45:

Geolocation data from IP2Location (Product: DB4 updated on 1/2/2016)

IP Address	Country	Region	City	ISP
122.163.17.45	India	Delhi	Delhi	Abts Delhi

Google Map for Delhi, Delhi, India (New window)

 

Geolocation data from EurekAPI (Product: Pro On-demand API)

IP Address	Country	Region	City	ISP
122.163.17.45	India	West Bengal	Kolkata	Airtel Broadband
	Continent	Latitude	Longitude	Organization
	Asia	22.5697	88.3697	Airtel Broadband

Google Map for Kolkata, West Bengal, India (New window)

 

Geolocation data from DB-IP (Product: Full updated on 1/3/2015)

IP Address	Country	Region	City	ISP
122.163.17.45	IN	Delhi	New Delhi (okhla Phase Iii)	Bharti
	Time Zone	Latitude	Longitude	Organization
	Asia/kolkata	28.5492	77.2687	ABTS DELHI

Google Map for New Delhi (Okhla Phase III), Delhi, IN (New window)

 

Geolocation data from ipinfo.io (On-demand API)

IP Address	Country	Region	City	Postal Code
122.163.17.45	IN	West Bengal	Kolkata	700001
ISP		Hostname		Organization
AS24560 Bharti Airtel Ltd., Telemedia Services		No Hostname		ABTS DELHI,

 

Geolocation data from MaxMind (Product: GeoLiteCity updated on 1/6/2015)

​

IP Address	Country	Region	City	Postal Code	Area Code
122.163.17.45	India	28	Kolkata	700001

As the provided email address is from his domain and the name has been fitting to the domain registry data I have answered the request without offering something. To get an answer back I have invented the wrong information that his company is registered in Dehli and his posting has been done from Kolkata:

Hello Chandra Gupta

 

I think by reading of the attached mail more on a bad joke than a real offer. The IP address is from Kolkata and your company is registered in Dehli - a distance of 2 hours by airplane.

 

The message got entered at my website at January 20, 2016 09:36am (GMT+1) into the mail form with the following informations:

Author information

Name: Chandra Gupta
E-mail: chandragupta@kreationnext.com
IP address: 122.163.17.45
User-agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0

As expected I got a reply from Chandra Gupta as expected with a confirmation that he has sent the offer request, but the request is not from a real business man,which likes to make some business - it is more the email from someone which did not get what he has expected in his hope:

Von: Chandra Gupta [chandragupta@kreationnext.com]
Gesendet: Donnerstag, 21. Januar 2016 19:25
An: Rudolf Faix
Cc: mailbackup@kreationnext.com
Betreff: Re: AW: CC Scam e-mail - Qoutation for removal of complaints

 

Hello
Mr. Rudolf Faix,

I think you have got confused somewhere. I mailed you from kolkata, that's true, and also we are from kolkata.

Please refer to the following links for more details:
https://secure.kreationnext.com/about-us/contact-us.html
https://maps.google.co.in/maps?hl=en&client=firefox-a&ie=UTF8&q=kreation+next&fb=1&gl=in&hq=kreation+next&hnear=0x39f882db4908f667:0x43e330
e68f6c2cbc,Kolkata,+West+Bengal&cid=0,0,12882392238866733486&t=m&ll=22.594063,88.370762
&spn=0.009787,0.021136&iwloc=A&source=embed
https://secure.kreationnext.com/iso/verify-iso.html

There are a few things I need to clear about:
1. It doesn't take me a two hours journey to reach my office
2. We are based at kolkata
3. I make jokes with friends and family. And I don't make friends at business or make any joke (good or bad) at business.
4. The research you made on our company is a massive failure.
5. Your spellings are disastrous on the mail.

Finally, If you are interested to talk business please send me a quotation rather than pointing out lame excuses to avoid work.

Regards,

Here are the header data from the above email:

Received: from mail-pf0-f174.google.com (192.168.0.1) by
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DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
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nEaA==
X-Gm-Message-State: ALoCoQmDp2YtS7IFY2vh/rVHMO44xmKFaB+toF2vHj331K9+50h6rYVUYgVlKPQLcNms9uipM/HNCTtoLVVoL/yU5O7Fzg8C3g==
X-Received: by 10.98.75.139 with SMTP id d11mr62357387pfj.57.1453400774004;
Thu, 21 Jan 2016 10:26:14 -0800 (PST)
Return-Path: <chandragupta@kreationnext.com>
Received: from [192.168.1.100] ([103.57.245.242]) by
smtp.googlemail.com with ESMTPSA id fl9sm4156137pab.33.2016.01.21.10.26.04
(version=TLSv1/SSLv3 cipher=OTHER); Thu, 21 Jan 2016 10:26:13
-0800 (PST)
Subject: Re: AW: CC Scam e-mail - Qoutation for removal of complaints
To: Rudolf Faix <rudolf.faix@wwpa.com>
References: <SQLyBrKr766o39Qzx8d00000528@SQL>
<C8A896DCB45E224DB2C84D2A50D5D903085B61CA@WEBERDE.weberhausde.local>
CC: <mailbackup@kreationnext.com>
From: Chandra Gupta <chandragupta@kreationnext.com>
Message-ID: <56A122B0.2010008@kreationnext.com>
Date: Thu, 21 Jan 2016 23:55:53 +0530
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101
Thunderbird/38.5.1
MIME-Version: 1.0
In-Reply-To: <C8A896DCB45E224DB2C84D2A50D5D903085B61CA@WEBERDE.weberhausde.local>
Content-Type: multipart/alternative;
boundary="------------030001010706080600000105"
X-MS-Exchange-Organization-AuthSource: WEBERDE.weberhausde.local
X-MS-Exchange-Organization-AuthAs: Anonymous
X-MS-Exchange-Organization-AVStamp-Mailbox: MSFTFF;1;0;0 0 0

My answer to the above email is that I'm not commercial available and my opinions are not for sale. Maybe it is hard to believe for some people without any beliefs as some are thinking that everything is commercial available and the big question is only for which price. I don't belong to this kind of people. I don't like to let me pull down to the same level like scammers. I like to be able to look into the mirror without shame.

Why shall I remove a scammer from my blog? Why shall I make it easier for a scammer to continue with his sham business? Why shall I try to make the online reputation work from Chandra Gupta for a scammer easier? As we are here in real life and not in the kindergarten I see no reason to help some scammers as long as they don't change their own life by coming honest. Small scammers don't have the money for hiring someone to improve their online reputation and these scammers which have enough money for this purpose have gotten it from cheating their hard working victims and not from their own hard work. Would it be fair for a first time scammer, which has no money for getting removed, to prefer the serial and organized scammers only for the reason that they have been successful and are paying some money? That would be like carrying water to the sea for making the sea less salty.

Domain registration data from kreationnext.com:

Domain Name: KREATIONNEXT.COM
Registry Domain ID: 1627347787_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2016-01-14T07:51:25Z
Creation Date: 2010-11-26T01:56:07Z
Registrar Registration Expiration Date: 2016-11-26T01:56:07Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Chandra Gupta
Registrant Organization: Kreation Next
Registrant Street: 76/2A Bidhan Sarani, Suite No. D
Registrant Street: 76/2A Bidhan Sarani, Suite No. D
Registrant City: kolkata
Registrant State/Province: West Bengal
Registrant Postal Code: 700006
Registrant Country: IN
Registrant Phone: +91.9830339013
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: admin@kreationnext.com
Registry Admin ID:
Admin Name: Chandra Gupta
Admin Organization: Kreation Next
Admin Street: 76/2A Bidhan Sarani, Suite No. D
Admin Street: 76/2A Bidhan Sarani, Suite No. D
Admin City: kolkata
Admin State/Province: West Bengal
Admin Postal Code: 700006
Admin Country: IN
Admin Phone: +91.9830339013
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: admin@kreationnext.com
Registry Tech ID:
Tech Name: Chandra Gupta
Tech Organization: Kreation Next
Tech Street: 76/2A Bidhan Sarani, Suite No. D
Tech Street: 76/2A Bidhan Sarani, Suite No. D
Tech City: kolkata
Tech State/Province: West Bengal
Tech Postal Code: 700006
Tech Country: IN
Tech Phone: +91.9830339013
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: admin@kreationnext.com
Name Server: NS1.KREATIONNEXT.COM
Name Server: NS2.KREATIONNEXT.COM
Name Server: NS3.KREATIONNEXT.COM
Name Server: NS4.KREATIONNEXT.COM
Name Server: NS5.KREATIONNEXT.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2016-01-21T23:00:00Z <<<

How much the owner of the site understands from SEO and Internet marketing gets shown at his own site. The Alexa ranking from kreationnext.com shows not really impressing values after the site has been 5 years and 56 Days online. The same quality can expected from his new service "Online Reputation Management" too:

The Alexa daily pageviews are interesting too:

What can you expect more from people, which are using phrases like "Finally, If you are interested to talk business please send me a quotation rather than pointing out lame excuses to avoid work.". Only stupid people are calling pressing a simple "unpublish" or "delete" button "work"! That Chandra Gupta has not invented the work by himself gets shown on his own website and his social networks entries. He likes to earn money only from the work of others.

Update January 24, 2016: Chandra Gupta has submitted an email to me and asked for publishing it as add-on to this article. Here is his email:

Hello
Mr. Rudolf Faix,

I found your article on me and my company from your website. I have to agree you are a good writer and your spellings have improved a lot. Still you are missing the spelling of the city "Delhi" & "too"(its not 'Dehli', and you pronounce it as 'Dilli').

I thank you for showing interest in me and my company. I haven't seen a stranger in my entire life who has taken such interest and given so much time and effort to research on my profile and background. I should have given you a hug if you were near.

Some of my clients requested for removal of negative links/comments from other websites. Since I am not in the business of SEO or Reputation Management, I asked them to hold the offer while I complete the cost analysis. Before I get them in a contract I wanted to make sure that I can do it and provide them the best price for their request. As such I requested for a quotation from your side as well as other websites owners & staff. I am not at all interested in what business they do or who are they in their personal life. It takes too much effort and time to do so. And after working(Well by work I include my studies too) for 16 hours a day and 365 days a year, I don't get that much energy to do so.

A simple and small event of "request for a quotation for removal of links from your website" can lead to so much issue that you would take me under the microscope and start making wrong assumptions and portray a different image to the world. I didn't think that such a minute little thing can turn out to be an iceberg, that you will start researching on my website and me and turn me out into a parasite.

Well let me tell you what I exactly do:
1. I sell and configure dedicated servers, VPS servers, proxy servers, email gateways, system monitoring system, etc so that it can perform at an optimum level, safely without any unauthorized access attempts from hackers and spammers.
2. Design customized desktop applications and web applications for my customers.

And this is what I do all by myself with a lot of assistance from Google search. I have a small family and I am satisfied with my small earnings and a happy family.

And it takes a lot of hard work and research to take care of each and every minute detail. And I am really sorry to my business as I haven't taken good care of my website and SEO. I have just completed my website a few days back, but still a few tweaks are pending. Well about SEO, I am not an expert. I need to learn on it a bit before I proceed.

I am still a black dot on a black board and I frankly am not such an important guy that you need to spend so much of your valuable time on me and my life. Though its a wrongly assumed small biography, but still, I haven't grown that big yet.

Though I checked your blog too, it is mostly based on scammers and scams, and some info about some good campaigns from Deep Blue Marketing. I think you are a part of the Deep Blue Marketing Team though (Its only my personal view). And you have been blogging for about a year now on the wwpa.com( check your last post). As I assumed your work, you are good with seo and your domain is 20 years old. Don't you think you should be within the top 1000 in alexa, with so much of seo experience?

You have spent so much time and effort on writing blogs on spammers, I fear that you may turn out to be a spammer in future if not already. You know, "We are what we do".

Keep yourself safe and happy.

I am a bit rude sometimes, sorry if I have hurt you in anyway.

Finally, a request though, you may or may not do, its your choice. Add this mail to your blog too and don't forget to comment. And also if possible send me an email when done with the link so that I can check it out.

The risk that I'm start to scam is very low, because I'm not active in business. That means that I'm not offering or selling something. I have been hard working in business for more than 35 years and everything comes one time an end. Now I enjoy my life and take it how it comes.

As I have started in the late 70^ths to work in the IT industry in Austria I made the experience that everybody helped each other without any restrictions and without asking for something. It has been a simple helping each other. I have continued this kind of working together during all my active time.

Two years ago I have relocated from Austria to the Philippines. Here I found a friend, which needed to close his call center for the reason of getting scammed. For this reason I have taken a look into the offshore outsourcing industry again and found that nearly all the offers are nothing else than scam. I started December 2014 by commenting and writing against the scammers found at the social networks. Since December 2014 I have found only three campaign brokers, which are offering in a serious way campaigns. The three companies are Kathy Sisk Enterprises (USA), Ian Haines Consulting (UK) and Deep Blue Marketing (DBM) - Lars Christiansen (Denmark, Spain, USA, Dominican Republic). All three are offering campaigns without any upfront payments. They are getting paid from the client for searching call centers which are able to fulfill the requirements of the client and not for centers which are able to pay for getting work. That is that what I understand in making a serious business. I'm publishing available campaigns as soon as I get updates from these companies. I'm publishing the campaign offers for free of charge as they help me to show that not all the offers found in the social networks are scam and how real offshore outsourcing business is working.

That I'm independent from the named campaign brokers gets already shown that DBM is the exclusive broker for the Caribbean Cruise Line campaign. That is a real campaign with very tight margins and it is hard for the centers to make some earnings with this campaign. I'm not promoting this campaign. I have even written some negative articles about this campaign. These articles are getting found at:

• September 7, 2015: The Marketing Source - Robbie Middleton - sent a bad joke instead of a proof
• September 5, 2015: FTC Statement Virtual Voice Technology - CallAssistant - from Vance Vogel
• September 3, 2015: Slavery offer: CCL VVT none Voice or Semi-Voice campaign - The Marketing Source
• September 1, 2015: Is the use of the Avatar technology in the U.S. illegal (Robocalls)?
• March 22, 2015: Slavery offer: Virtual Voice Technologies (VVT) Cruise campaign
• February 1, 2015: Not really a new and good idea - playing prerecorded messages

If you are working for a company you will not have the chance to write negative about a customer of this company. At least you would not long working after such an article for this company.

Don't worry I have been thinking if there is a possibility to monetize my blogs. By showing banner ads will nobody click on it. The most people are already using AdBlocker (I'm using an AdBlocker too). I have been even thinking about placing a donate button on my site, but what will I do if a scammer will donate something and I need to write later on an article about this scammer? I think it is better to let it like it is and stay independent.

About the writing of the capital from India I can say only that in the early 70^ths has been written in the Austrian schoolbooks the name as Dehli and that is the way how the city gets pronounced in the German speaking countries. I'm not searching Google for the correct writing of city names. Even in the German version of Wikipedia is written about Delhi/Delhi:

Daneben existiert die Variante Dehlī [ˈd̪eːhlːi], die ursprünglich vor allem von den Muslimen benutzt wurde. Der Name leitet sich vermutlich vom alten Hindustani-Wort dil für „Hügel“ ab.

Translated to English is it:

In addition the variant Dehli [ˈd̪eːhlːi] exists, which was originally used mainly by Muslims. The name properly derives from the ancient Hindustani-word dil for "hill".

I think that there are much bigger problems found in the offshore outsourcing industry than the correct writing of the name from the capital of India where even two versions are existing or to discuss about possible type mismatches.

It is hardly possible to hurt me. We have in German language a proverb: "Wer austeilen kann muss auch einstecken können", translated to English has it the meaning of "Who could kick and punch must be able to stand answers in return".

Sounds good? Does it not sound too good to be true? Think about it. The center owner needs only to pay the travel costs of the trainer!

You are right. Sure, it is a plain advance fee scam. It is the newest idea from the well-known scammer Christine Wisner. Scam reports about Christine Wisner are getting already found at:

• Presumptive scammer Christine Wisner
• Christine Wisner - she tries to explain me that I'm wrong
• Christine Wisner tries to save what can still be saved

Let us take first a look at the terms the scammers are using for their unbelievable offers:

• Advance Billing
  A billing is every time in advance and does not include an "advance payment". Nobody will pay before he gets a bill. For this reason is a bill nothing else than a simple form without any value if the bill does not get accepted from the recipient. You don't have any guarantee that the bill will get paid.
  
  Let us take an example: Even the supermarket cashier makes your bill in advance, before he receives the payment. At this time the supermarket cashier even does not know if you are able to pay the sum. That is called "advance billing". The only difference between the scam offers from the social networks and the supermarket is that the customer has to pay the bill before leaving with the purchased goods the supermarket.
  
  
• Advance Payment
  Let me use the same supermarket example for the "Advance payment". If you enter the supermarket and before you take the shopping cart you have to pay the goods which you like to buy. Afterwards you collect your merchandise and go to the cashier again. The cashier will check if you have not taken more than you have paid in advance. For the case you have taken more than you have paid you need to pay the difference. You'll get some money back for the case you did not find all the goods you liked to buy.
  
  Would you choose such a supermarket for your daily needs? If your answer is no then ask yourself why someone should be someone so stupid and pay you before you did the work? Do you really think that others are silly? A successful business owner does not give you money as a gift. He is only successful because he knows his business and is not irrational acting.

Only scammers are writing such offers into the social networks and are hoping to find a senseless person which is paying their advance fee (however they are calling it - security deposit, consultancy fee, VoIP costs, etc.):

PRE-PAYMENT ON THE FIRST DAY OF GOING LIVE.
CONTRACT TIME : 1 YEAR
CLIENT CAN STOP THE PROCESS WITH OUT ANY NOTICE DURING THE FIRST 15 DAYS TRIAL PERIOD
AFTER FIRST 15 DAYS IT WILL BE A 1 YEAR CONTRACT.
MAN POWER : 30 AGENTS, 3 TEAM LEADER , 2 QUALITY HEAD.
AFTER 15 DAYS OF TRIAL , IT WILL BE MONTHLY PRE-PAYED BILLING CYCLE.
CLIENT MUST BE GIVEN FULL DAILER ACCESS
** NO CALLS MUST BE EDITED
** PAPER WORKS AND DOCUMENTATION WILL BE DONE IN PERSON BETWEEN STARTEC TELICOM AND THE CONTACT CENTRE.

Startec Telecom, full name Startec Global Communications Corp, shares are getting traded at the NASDAQ. At their NASDAQ profile is written:

STARTEC is a rapidly growing, facilities-based international long distance carrier which markets its services to select ethnic U.S. residential communities that have significant international long distance usage. Additionally, to maximize the efficiency of its network

At Startec's company profile is written:

Building on that tradition, Startec is dedicated to being the leading provider of communication services to communities around the globe. Startec services connect worldwide communities spanning the Pacific Rim, Middle East, North Africa, Russia, Central Europe, and North and South America. We provide our services through a flexible network of owned and leased facilities, operating and termination agreements, and resale arrangements. Startec technology assets include an extensive network of IP gateways, international gateways, domestic switches and ownership in undersea fiber optic cables.

Does anybody believe that such a company hires a broker or consultant from Kolkota, India which is a well-known scammer?

Does anyone believe that such a company like Startec Global Telecom is sending a trainer on the costs of the call center from Hongkong to an unknown call center placed in the area of Hyderabad, India?

Such a business behavior would destroy the reputation of a company. The share values of Startec Global Telecom would in such a case go down to the area of the penny stocks and the responsible person would get fired.

Such a company knows how to hire staff, freelancers and subcontractors. If such a company hires someone than the hired one would get paid from them and not opposite round. As such a company is dealing with VoIP they would even make the recordings by themselves and you would even not have the chance to manipulate or edit them. For this reason and the reasons found above is the offer nothing else than a scam.

This scam gets initiated from Christine Wisner and afterwards she changes her identity to Joslyn March and uses the Skype ID joslyn.paul103. At this profile is written that she is from Toronto, Canada. She likes to get a flight ticket from Hongkong to your place while she is chatting from Kolkota, India. Here is her Skype profile:

The picture in the above profile got stolen from a photo model and should hide her real nationality.

By searching at Google for the exact phrase "client can stop the process with out any notice during the first 15 days trial period" I found another offer at the already well-known scammer platform SaveBpo.com:

The complete offer of the "US INBOUND CUSTOMER CARE SERVICE WITH VERY GOOD PAYOUT" campaign (.pdf) is the following:

CAMPAIGN : CUSTOMER CARE SERVICE
PAYOUT : $10 / Hour / AGENT
TIMING : 24 X 7
NUMBER OF AGENTS : 10 agents 24 x 7
ADVANCE BILLING : 15 DAYS PRE-PAYMENT ON THE FIRST DAY OF GOING LIVE.
CONTRACT TIME : 1 YEAR
TRAINING : PROVIDED BY CLIENT ( 5 DAYS ). UNPAID TRAINING
PROCESS DETAILS : CUSTOMER CARE SERVICE. INBOUND CALLS AND EMAIL.
CENTRE MUST COVER THE EXPENSE FOR CLIENTS CENTRE VISIT
CLIENT CAN STOP THE PROCESS WITH OUT ANY NOTICE DURING THE FIRST 15 DAYS TRIAL PERIOD
AFTER FIRST 15 DAYS IT WILL BE A 1 YEAR CONTRACT.
MAN POWER : 30 AGENTS, 3 TEAM LEADER , 2 QUALITY HEAD.
AFTER 15 DAYS OF TRIAL , IT WILL BE MONTHLY PRE-PAYED BILLING CYCLE.
CLIENT MUST BE GIVEN FULL DAILER ACCESS
** NO CALLS MUST BE EDIATED
** PAPER WORKS AND DOCUMENTATION WILL BE DONE IN PERSON BETWEEN xxxxxxxxxx AND THE CONTACT CENTRE.
COMMERCIAL PART IS INVOLVED PLEASE FEEL FREE TO CONTACT ME

Here gets even offered $10 per hour per agent for a not existing campaign. Which support can get given to the caller if the agent cannot get access to the customer database? Remember that AT&T had to pay a fine of US$ 25,000,000 for copied/stolen customer data during an outsourcing process. Why shall one company take the risk to get fined like AT&T?

The next question is why a company likes to outsource some telemarketing campaigns offshore? The answer is very simple, they like to save money by taking advantage of a lower wage in the offshore country. If we take a look at the average payment for telemarketers in the USA then the offered payment is the same like in the USA. By taking a look at PayScale Telemarketer Salary for the United States, than we see that the average salary is $10.07 and the minimum is $7.86 (data from September 2015):

By looking at the data above, we see that telemarketers can get hired for less than $8 per hour. So why should hire a company from the U.S. a broker or consultant from India and offer a higher payment for the telemarketers. A company from the United States can hire and fire in the U.S. telemarketers for less and how they need them. Even the fee for the man-in-the-middle, the useless broker or consultant from India, can get saved in such a case.

Additional gets the same campaign under the tite "US Telecom Customer Service Inbound Only One Slot Available" (.pdf) found at the scammer platform BPO Project World from India. At this site shows the scammer how urgent he needs already money, because he writes that only one slot is remaining on this not existing campaign. Additional have even 12 amateur or "like to be" call centers asked for more information.

Update Jan. 18, 2017: Links to http://www.bpoprojectworld.in/us-telecom-customer-service-inbound-only-one-slot-available/ and http://www.savebpo.com/project/us-inbound-customer-care-service-good-payout/ removed as they are already returning error 404 - not found.