Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

Is the use of the Avatar technology in the U.S. illegal (Robocalls)?

FTC RobocallsIf the main and only purpose of the software an illegal action then this software is illegal. In the case of the Avatar system is service legal because at the site from the Federal Trade Commission are listed a few cases where Robocalls are allowed:

Some prerecorded messages are permitted — for example, messages that are purely informational. That means you may receive calls to let you know your flight’s been cancelled, reminders about an appointment, or messages about a delayed school opening. But the business doing the calling isn’t allowed to promote the sale of any goods or services. Prerecorded messages from a business that is contacting you to collect a debt also are permitted, but messages offering to sell you services to reduce your debt are barred.

Other exceptions include political calls and calls from certain health care providers. For example, pharmacies are permitted to use prerecorded messages to provide prescription refill reminders. Prerecorded messages from banks, telephone carriers and charities also are exempt from these rules if the banks, carriers or charities make the calls themselves.

As you see in the above statement are legal and illegal purposes for Robocalls available. Illegal is this technology for making business (promoting any goods or services) in the United States of America. That the Avatar technology is a Robocall technology gets found out by reading the judgement from the United States District Court for the Southern District of Texas Houston Division, Civil Action No. H-13-2777, Case 4:13-cv-02777 from January 28, 2014 (.pdf). In this case Flowroute got sued to conspire with Avatar because: "Flowroute’s VoIP services, and employing Flowroute’s Calling Name Management Service ('CNAM-MS') to alter the caller’s identification as it appeared on Plaintiff’s cellular phone." Like expected had this case a positive end for Flowroute. The same way like Flowroute is Avatar only a service provider and is not responsible for the misusage of their products from their customers.

At Federal Trade Commission - Consumer Information - What to do if you get a Robocall explains the FTC attorney Kati Daffan in here video and in the first paragraph of the transcription what is a Robocall:

If you have a telephone, robocalls may be ruining your day. I'm Kati Daffan, an attorney at the Federal Trade Commission. If you answer the phone and hear a recorded message instead of a live person, it's a robocall. If the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal period.

Playing pre-recorded messages or compile manually pre-recorded messages live will remain to be a prerecorded material and is never the same like speaking to a live person. There is no way to foresee all possibilities during a call. For this reason a live speaking agent cannot get replaced.

A short description of the Avatar system is that a call center agent is playing prerecorded messages to the called ones. The messages are getting selected depending on the answers from the called ones. With other words the called one does not speak with a real agent and for some questions are even no prerecorded answers available. Only if the called one is interested in the offer he gets transferred to a real person. One agents handles normally two calls at the same time. I think everybody knows the result of mulittasking.

Avatar is promoting their services as "Lead Generation without the accent". From my own experience and from the experience of my customers is it in the German speaking area of Europe (Austria, Germany and a part of Switzerland) not important to speak without an accent to make a sale. Much more important is it to adjust your own communication within splits of a second to the same level as your presumptive customer is using. A joke during the communication at the right time can be an ice breaker. This cannot get done by using prerecorded messages. Already the first impression a sales person is making can lead to a good business or to a total loss.

Avatar Technologies Phl, Inc. is providing their services only B2B and for this reason they need not warn about the misusage of their product. From business owners is it expected that they know the law in their country and in the country they are serving. For a consumer are the offered services not from any interest. For this reason they need not warn them about the illegal use of their products.

The FTC is challenging the DEF CON community to create a tool that people can use to block and forward unwanted robocalls automatically. Forwarded calls will go to a honeypot — a data collection system that researchers and investigators can use to study the calls. See the contest descriptions and the winners of the 2015 Robocalls: Humanity Strikes Back Contest.

Look at the videos where an attorney from the FTC explains the illegal Robocalls.

Clark-et-al.-v-Avatar-Technologies-Phl-Inc.-et-al.-Decision.pdf (128.96 kb)

 

U.S. FTC - The Federal Trade Commission - Illegal Robocalls

It is difficult for offshore call centers to provide their services by using a legal way. On one side they need to work lucrative on the other side they need to keep themselves on the law and government regulations of the destination country of their calls, what makes their work very difficult.

If you are watching the following video or read the transcript from the FTC attorney Kati Daffan, then you’ll get it that you are not allowed to greet the called one with a recording and if the center likes to sell something – what is in the most cases the reason for the call from an offshore call center – then the client of the center needs to have a written permission of their victims, which should get called.

The first problem with the greeting done by a life person can get easily handled by adjusting the dial system that every time is at least one free agent is available who can take the call immediately and greet the called one.

If the client provides calling data the second problem can get solved too. In respect to the data protection law is the client not allowed to provide more detailed information as can get found in a public phone directory. In any case should keep the center a copy of the data transmission or the email with the access to the data for having a proof. The center shall keep the proofs at least 10 years in evidence.

We can find the following explanations from the FTC attorney Kati Daffan about Robocalls at the homepage of the Federal Trade Commission (FTC):

Few things can be more annoying than answering the phone while you're in the middle of something — and then being greeted by a recording.

If you receive a robocall trying to sell you something (and you haven’t given the caller your written permission), it’s an illegal call. You should hang up. Then, file a complaint with the FTC and the National Do Not Call Registry.

Transcript from the video above:

If you have a telephone, robocalls may be ruining your day. I'm Kati Daffan, an attorney at the Federal Trade Commission. If you answer the phone and hear a recorded message instead of a live person, it's a robocall. If the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal period.

So when you get an illegal robocall, here's what to do. Hang up the phone. Don't press one to speak to a live operator. And don't press any other number to get off the list. If you respond by pressing any number, it will probably just lead to more robocalls.

You might consider contacting your phone provider and asking them to block the number and whether they charge for that service. Remember that telemarketers change caller ID information easily and often. So it might not be worth paying a fee to block a number that will change.

Finally, contact the FTC to report your experience. You can do that online at ftc.gov or by calling 1-877-FTC-HELP. To learn more about illegal robocalls and what the FTC is doing to stop them, visit ftc.gov/robocalls. That's ftc.gov/robocalls.

Source: The Federal Trade Commission

Another video from the FTC attorney Kati Daffan give some more information:

Transcript of the video above:

If you have a telephone, it probably seems like illegal robo calls are out of control. I'm Kati Daffan, an attorney at the Federal Trade Commission. If you pick up the phone, and hear a recorded message instead of a live person, that's a robocall.

Consumers are getting more and more robo calls, and they are not happy about it. As the number of calls has multiplied, the number of complaints has, too. The reason for the spike in robo calls has to do with technology. Companies are using auto dialers, that can send out thousands of phone calls every minute, for an incredibly low cost.

What's important is that the companies that use this technology don't bother to screen for the numbers on the National Do Not Call Registry. If a company doesn't care about obeying the law, you can be sure they're trying to scam you. You've probably gotten robo calls about candidates running for office, or charities asking for donations. These robo calls are allowed. But any robo call that's trying to sell you something probably is illegal, unless you've given your written permission to get calls from that company.

The FTC has stopped billions, yes billions, of robo calls in the last two years. Tracing these calls is a tough job, and there are a few reasons for that. One, is that many different companies use the same, or very similar, recorded messages. Another, is that they fake the caller ID information that you see on your phone. That's called caller ID spoofing, and new technology makes it very easy to do. And the third, is that the robo callers often place the calls through internet technology, that hides their location.

At the FTC, we're continuing our aggressive enforcement efforts. And we're also looking for innovative, technological solutions to the robo call problem. For more information, please visit ftc.gov/robocalls. That's ftc.gov/robocalls.

Source: The Federal Trade Commission

Don’t forget that the fines in the U.S. are very high. Everybody who needs to defend himself in front of the law court will think first about himself and will very fast forget his given promises only for the reason that the fine will be a little bit less drastically. Your client will be coming first into the focus of the investigators, because you are selling his products. So your client or broker will in the best case provide the contact details of his partner in crime to the state attorney for getting a better deal for his own judgement. He will even try to make you alone guilty for his own fails. You need to have in this case proofs for your own protection and defense.

 

Blackmailer: Krishna Varma - Hyderabad - iamkrishnavarma@gmail.com

Blackmail the hobby that paysKrishna Varma does not know that blackmailing is a crime in each country. It is a pity that he got scammed, but that does not give him the right to become himself a criminal and blackmail others which have nothing to do with his case. He tries even to blackmail people which like to help him. Such a person has never learned something or have visited any school and cannot be a trusted business partner. With other words Krishna Varma did everything wrong what he could do wrong. Instead of asking for help and helping by the investigation he tried to blackmail everybody, which he found. With his try to blackmail others he destroyed every possibility that someone can help him.

If someone enters into a business, which does not bring him the expected profit, then he has the possibility to cancel the contract as soon as he gets it that he does not make any profit or he makes some losses. Blackmailing is not a legal way to correct his own wrong decision.

Krishna Varma from Hyderabad, email: iamkrishnavarma@gmail.com, does not understand how the offshore outsourcing business is functioning. Now he tries to impress with big words, baseless threats and blackmailing legal working companies. He is guilty by himself that he got scammed. He simple did not do his homework by making a background check. The mentioned campaign is for centers free available because the broker gets paid from the client.

That is a pity that he got scammed, but he can only file a case against this one, whom he has paid or he has made a contract and not against someone else. If he has paid any upfront fee then this one, which has taken the money has no contract with the client and would have disappeared already. The campaign itself is available for call centers free of charge and does not require any payments. Brokers and customers from brokers are not getting entertained.

The client will not pay something for that what he is not guilty for the case that he got scammed by the man in the middle method. If Krishna Varma likes to lose more money in such a case, than he can file a court case at the local court of the client. The Supreme Court and the court in India are not responsible for the case he has a contract with an U.S. company. Such a threat shows that Krishna Varma anything from business law. It would be recommended that he consults a good local attorney before he attacks others for his own fails. A cheaper way would be to file a case at the Federal Trade Commission (FTC). The FTC has for this purpose an Complaint Assistant, which can get found at https://www.ftccomplaintassistant.gov/.

It is in the US not illegal to hire offshore call centers for calling US customers. Would it be illegal then he liked to be a partner in crime of an illegal activity. He needs to provide victims and proves that called customers got cheated. That will be very difficult for an outsider.

Everybody, who made wrong investments, is guilty by himself. The business is hard and not a playground. Maybe Krishna Varma thinks that he is still playing in the sandpit. If Krishna Varma has made investments without having a valid contract with the client then he is guilty by himself because he did not prove the promises and trusted to the words of the scammer.

I got forwarded the following email with the comment from Robbie Middleton: “I have never seen this name Krishna Varma.”. As I only try to help by listing the scammers without any financial interest I have tried to get in contact with Krishna Varma and asked him to send me the email headers for finding out the scammers. He sent an answer how he felt betrayed, but he did not send one of the email headers, which makes it possible to find the man in the middle. That a man in the middle is exists is fact because he is not known from the client, but he can work.

Instead of delivering the necessary data he tried to attack me too with a baseless complaint where even not proves can get listed and tried to blackmail me too:

 
What is this What the fuck you are doing from peoples Please i have no time to argue with you ok Kindly  tell To robbie to refund my loss pr else i will make you also in the list By a screen shot of your mail

If someone is listing scammer and scams then you'll find revenges wherever some postings are not getting verified. As I'm not offering something or selling something on the Internet I'm not interested in such a case to take any action against such a posting - it would keep me only busy. If someone does not trust me for such a unproved posting than it his problem and not mine. I have not more and not less if someone belives me or not.

Maybe Krishna Varma has been on drugs or drunk as he has written the following email:

From: Krishna Varma [mailto:iamkrishnavarma@gmail.com]
Sent: Thursday, August 27, 2015 1:08 AM
To: middleton
Subject: Fwd: Final Notice For you all TMS/VVT

 

Hello

TMS/VVT

My self i am Krishna Varma  From Hyderabad Leaving near by Your Head Office of VVT .

I have gathered total 19 companies which have been gone loss because of you all and also for your idiotic commissions and VOIP CPD . So here we are gathered and going to file a complaint on India And on the same way at Your place you i think the location of your Judicial Is http://www.floridasupremecourt.org/ and also at http://www.largo.com/department/division.php?structureid=33 and also on India and also in bangladesh and in india total 4 states were ready to put a case on their places and  I know the main Secrets of your business its an illegal to run an BPO Numbers dailling from India and also cheating USA citizens with your Technology.

The Final Conclussion is You have to pay the loss of mines or else i will be go head with all those companies and we all will send you to prison . with complete documentations and posters are also ready to post on your area walls and also in Web and linked IN with complete proofs and conversations of Robbie Vance Donna Dylan And new Guy VVT dont know his name perfectly . even i posted a complaint on your company but no response even a idiot have been commented too i wont leave any . and listen i invested 5 lakhs for systems and salaries of 4 months even i dint paid any uprent to any one i directly contacted to Robbie by seeing add on BPO Friends. 

No more Discussions if you all want to survive cool with your business you have to pay my loss of 3 Lakh because systems are my own no need for that . or else your company will we seased and you all will be in prison . for this even i will spend more 5 Lakhs to do this all. 

If you want you close this issue cool and calm then credit my amount on my account . 

If you wont reply to this mail you will directly get a call . from were the call comes even you wont think .

i am really frustrated with you all i just done for 4 months i have 5 lakhs loss if i do it for 1 year i have to die . if it comes i will die by writing your names and i will mention because of Robbie and Vance i am going to die . 

So clear this issue as soon as possible by this week or else the posts and posters will be going every were and every websites and linked in too... 

And VVT  this message is for the Indian guy you cant understand this tell him to read this 

Hello mr VVT naku ne peru telusu ne vuru telusu me babu garu cheyse pani telusu mariyadhaga nuvu indhulo nunchi thapuko ledu ante ne medha kuda kalipe vestha case motham 24 companies ready ga unnai case veyatanike aa robbie and vance gadi valla naku ochinna nastam 5 lakhs and VOIP baga yekuvga vesthunadu unlimited voip na dagara monthly 500$ ke chesthunna kotha campaigns anni . kani TMS vadu 1350$ for one month ante yearly 1 crore aaa motham motham baitake lagutha nenu yevaro telusukovali anni undhi kada na peru Krishna Varma . na status and na background chupistha . manchiga job cheskuntuunav and freelance lo manchi rating undhi andhuloni ma vurru dagara nundi ochi HYD lo yedo cheskuntunav  chesko kani VVT nunchi thapuko . na dagara proofs tho ready ga unna thatukoleyv direct ga ralengi vellipothav thamudu . 

naku niku ye kakshalu levu kani TMS ekada Indians ne loss chestunaru musti padesthunadu edheyna mana India meda unna respect aaa. 

Voip kavali ante nene estha okka company Voip Kosam valake nenu pay cheskunta . free ga thiskomanu voip charges lekunda bills veyamanu .

Conclusion For this all issues Pay my loss or else Make profits to the centers from now on wards. change your attitude and Way of your Commissions . 

Krishna Varma needs to understand first that he is guilty for his losses by himself. Nobody is pressured into working on this campaign. There are other campaigns without any up-front fees available too. The demand determines the supply. That means if nobody likes to take a campaign then the payment will rise and if many centers like to get this campaign than the payment will come down.

We can compare this case with the following email:

Hello Good day and How are you?
Firstly, I apologize for sending you this sensitive information via E-mail.
I am Mr. George Culmer from Lloyds banking Group United Kingdom.  I saw your
profile and I want to have a Joint Venture with you. You can view my website
and contact me for more details.
http://www.lloydsbankinggroup.com/Our-Group/directors/#
PLEASE REPLY ON THIS Email WITH YOUR MOBILE TEL: georgecul042@gmail.comMr.
George Culmer.
Mobile: +44 708 769 1912

The email looks like someone is searching a business partner, but this is only done at the first view. If we take a look at the email headers then we see the source of the email (I have made the source ip bold):

Return-path: <maria@villegaseditores.com>
Envelope-to: someone@somewhere.com
Delivery-date: Thu, 27 Aug 2015 16:28:43 -0400
Received: from [66.132.241.237] (port=42078
helo=server.villegaseditores.com)
        by wdc003.hawkhost.com with esmtps
(TLSv1.2:DHE-RSA-AES256-GCM-SHA384:256)
        (Exim 4.85)
        (envelope-from <maria@villegaseditores.com>)
        id 1ZV3mt-000G6N-2Q
        for someone@somewhere; Thu, 27 Aug 2015 16:28:43 -0400
Received: (qmail 13411 invoked by uid 48); 27 Aug 2015 05:48:04 -0400
Received: from 41.220.68.246 ([41.220.68.246]) by
 webmail.villegaseditores.com (Horde Framework) with HTTP; Thu, 27 Aug 2015
 05:48:03 -0400
Message-ID: <20150827054803.160813uan4n3913n@webmail.villegaseditores.com>
Date: Thu, 27 Aug 2015 05:48:03 -0400
From: George Culmer <maria@villegaseditores.com>
Reply-to: georgecull042@gmail.com
To: undisclosed-recipients: ;
Subject: JOIN VENTURE
MIME-Version: 1.0
Content-Type: text/plain;
 charset=ISO-8859-1;
 DelSp="Yes";
 format="flowed"
Content-Disposition: inline
Content-Transfer-Encoding: 7bit
User-Agent: Internet Messaging Program (IMP) H3 (4.3.9)
X-EsetId: 37303A296EDFC361617D62

If we take now a look at the location of the ip 41.220.68.246 we will find out that the email got sent from:

IP Address Country Region City ISP
 
41.220.68.246 Nigeria Lagos Lagos Ip Adddress Assigned To Mtn N Mobile Data Services.

Does anybody think that this location is a trusted source?

Does anyone think that Lloyds Banking Group will refund the losses which you'll make with this scam?

If you are not making any background check in such a case and you'll make business in such a case you'll be guilty by yourself for your losses. If you even don't help any investigation in such a case than you are even stupid and have no chance to get anything back.

 

Scammer: TechSai Solutions - techsaisolutions.webs.com - techsaisolutions@gmail.com

TechSai Solutions is hiding their identity on the web completely. They are using the free hosting service from webs.com, a free email address from outlook.com and a reply address to techsaisolutions@gmail.com. They don’t have any contact address at their website. Scammers like to have the possibility to disappear easily.

As TechSai Solutions has not enough money for an own domain is their offer nothing else than scam. Every real company takes the comfort of having a real domain and is using their real address for registering it. 

The offered Form Filling process without any accuracy is a dream. Not one client will give you any work without any quality parameters. Don’t forget that the personal computer is nearly 40 years old and for this you’ll not get any form filling process. Millions of data are getting converted every day. This data are getting converted by using programs with 100% accuracy in seconds and not by manual entering them.  Conversation programs are available for a price of under $100 if they are not already included in the toolset of the database. Why shall in this case a company spend thousands of dollars if they can get it for less than $100 and done it within a few minutes?

This is the scam email only for the purpose to scam for an upfront fee (One-Time Consultancy Fees) - If you have paid the scammer will simple disappear:

From: outlook_afd40a95a2f770d0@outlook.com [mailto:outlook_afd40a95a2f770d0@outlook.com] On Behalf Of TechSai Solutions
Sent: Wednesday, August 26, 2015 8:18 AM
Subject: Data Form Filling Process with Fixed Payout (Without Accuracy)‏‏‏‏‏‏

 

HELLO CENTERS

GREETINGS FOR THE DAY,

 We TechSai Solutions are looking for Call Centers who are interested in working on a Data Form Filling Process which is having a Fixed Payout.

For this process / campaign mentioned , the Client will provide an Online Portal to work on and the Agents need to fill the data which would be provided from the Client end on daily basis and submit the same. The demo form & demo data will be provided to the Center if required. The agents need to achieve a Target of 20 forms / agent / day. 

If we have to estimate, approximately 15 minutes are taken on an average by an agent to fill 1 form; if the Calculation is taken further the agents can approximately Fill 25 – 30 Forms very easily on each day basis.

 

Requirements to be fulfilled by the Centre for Client  

 

Working Hours

As per Indian Hours

 

Maximum working hours- 08 Hours / day

 

 

Working Days

Monday – Friday

 

 

Working Timings

09:00 Am – 05:00 Pm ( Indian Standard Time)

 

 

Target

20 Forms / per agent / per day

 

 

Training

Demo Training provided from Client End.

 

05 Days Training.

 

Training provided would be a Dummy Training.

 

Training period not counted in Billing.

 

 

The process is a Fixed Payout Process. Client would be paying $1100 USD for each employee per month. The Fixed pay would be payable by the Client to the Center until the ongoing Contract is Valid as per the Time Period mentioned.

Also the Contract can be further renewed for following 3 Years, depending on the quality and productivity of the Agents and the renegotiation.

The Client will be providing a Bank Guarantee of $10500 USD from their Respective Bank and would be confirmed payable at any Nationalized Bank. The Bank Guarantee is provided for Security of the Center working on the process.

Where-as the Monthly Payout payment would be carried via Wire Transfer. There would be No Deduction or Hold of any payment.

One-Time Consultancy Fees

Royalty Not Charged


Centers interested in the Process can contact us via E-mail or Skype to discuss regarding the process.

--

Regards

TechSai Solutions

 

Website: - www.techsaisolutions.webs.com

Skype: - TechSaiSupport

Everybody is stupid and guilty by himself if he pays anything to them. He will get nothing in return!

 

Scammer: Greevio Techno Solutions Pvt. Ltd. - G. PRADEEP KUMAR - gtspl.in

Logo Greevio Techno Solutions PVT LTDThe scammer Greevio Techno Solutions Pvt. Ltd. - G. PRADEEP KUMAR - gtspl.in proves with his offer that he does not have any contract with a client. Everybody knows already what will happen if he gives money to an Indian scammer. The scammer will disappear together with the money and the center will get nothing in return for it. The police and the law system in India will do nothing against the scammer. For this reasons even clients are already rejecting to make any business with any company located in India.

A client will never search for an offshore outsourcing broker abroad. He will contact someone which operating in his country otherwise he could hire a call center direct too. In such a case he would even save the salary for the broker or consultant.

Such stupid campaign offers as from the scammer Greevio Techno Solutions Pvt. Ltd. - G. PRADEEP KUMAR are not making the situation better. This idiot even does not know that the electricity billing is in the traditional outsourcing countries already done since more than 40 years by using computers. It seems that he has been under drugs by inventing this campaign because he has written in the subject of the email UK EB Form Filling Process and inside the email UK, US, Canada Electricity Bill Data transcription process. It seems that the scammer G. Pradeep Kumar has never learned to use his brain and he has never seen a school from inside.

In any case you can be 100% sure that there is no and will never be any Electricity Bill Data transcription process from UK, US, CANADA or Australia available! Like each other scammer G. Pradeep Kumar does not like to provide a manhunt picture by himself.

The email with the offer from Greevio Techno Solutions Pvt. Ltd.:

From: Greevio Techno Solutions Pvt. Ltd. <gtsolutions@outlook.in>
Date: Wed, Aug 26, 2015 at 1:50 AM
Subject: UK EB Form Filling Process
To: "ashwini.koppisetti@gaiangroup.net" <ashwini.koppisetti@gaiangroup.net>


Dear Ashwin Koppisetti,

 

Greetings,

 

Sorry that I could send you mail immediately, so here are the details as we discussed earlier and I ensure u will receive the same from official email address.

 

Project: NON-VOICE Data Transcription process

Process: UK, US, CANADA Electricity Bill Data transcription process.

Work Type: Excel or Client Providing paid software.

Load: 7000 forms/ Agent/ month

Slots: 5 slots available with fixed 10 Seater/slot. (Slot no.s can be increased in 3-6 months time duration based on centre performance.)

Payout: Rs. 25/- per form

Billing: Every 21st day of the month.

Billing Details: Work load for 15 days will be send to the centre and centre had to finish off the transcription work and need to submit back before end of 16th day for every cycle. The work will be under quality check for 3 days and on 19th day based of quality achieved payment will be raised on 20th day.

Then centre received the second cycle work load on 21st day and then centre can start its work from 22nd day.

Charges:

*No consulting or Royalty Charges.
*Rs. 1, 00, 000/- Refundable Security Deposit Applicable, this will be mentioned in agreement.
*Rs. 75, 000/- Software Charges Applicable.
(Optional)
*Rs. 30, 000/- Center registration Charges Applicable.
(Registration details will be send to your official mail id)

 

Technical Requirements: Basic 2007 OS, Basic System and Broad band.

 

 

Regards

G. PRADEEP KUMAR
DIRECTOR
(HR & Operations)
Greevio Techno Solutions Pvt. Ltd.,
Reg. Off: Sri Sai Building, Basement, New No 102, Old No 337, 
Arcot Road, Kodambakkam, Chennai – 600024.
Web: www.gtspl.in [2016-02-25: Link removed as the domain already not exists]
 

Skype ID: gtspl2013 & gtsolutions.

Domain registration data of gtspl.in:

Domain Name: GTSPL.IN
Registry Domain ID: D7761487-AFIN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-10-15T04:26:43Z
Creation Date: 2013-10-09T09:43:35Z
Registrar Registration Expiration Date: 2015-10-09T09:43:35Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: CR152425793
Registrant Name: Murali T
Registrant Organization: Greevio Techno Solutions
Registrant Street: Avadi
Registrant City: Chennai
Registrant State/Province: Tamil Nadu
Registrant Postal Code: 600054
Registrant Country: India
Registrant Phone: +7.200009940
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: gtsolutions@outlook.in
Registry Admin ID: CR152425795
Admin Name: Murali T
Admin Organization: Greevio Techno Solutions
Admin Street: Avadi
Admin City: Chennai
Admin State/Province: Tamil Nadu
Admin Postal Code: 600054
Admin Country: India
Admin Phone: +7.200009940
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: gtsolutions@outlook.in
Registry Tech ID: CR152425794
Tech Name: Murali T
Tech Organization: Greevio Techno Solutions
Tech Street: Avadi
Tech City: Chennai
Tech State/Province: Tamil Nadu
Tech Postal Code: 600054
Tech Country: India
Tech Phone: +7.200009940
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: gtsolutions@outlook.in
Name Server: NS63.DOMAINCONTROL.COM
Name Server: NS64.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-08-26T7:00:00Z <<<

 

Update December 10, 2015: Today I received from Pradeep Kumar the following email to both of my email addresses:

Dear Rudolf Faix,

Really shock seeing to you comments upon the Post in which you have judged and projected me with your unwanted comments and meaningless comments with out even knowing whom we are and what we are and what business we are involved in.

We are not consultants and we do not outsource any Projects, infact we are looking for BPO projects.

I really do not understand that where have you find this posting, i have not mailed any such mail or posting in the month of August or before that or after that. That Project that was mentioned in the post was a failure Project for ours, Apart we have also stop access to the mail id mentioned in the post since June 2015 and also lodged complaint against the same since the mail was hacked by someone in the month of June 2015.

Its really disgusting to see the post in which you have projected me completely wrong without knowing anything about me, my company and my Business, just by an unofficial mail without knowing the truth you posted this blog and spoiling our businesses.

I request you to delete the post that you have posted in the blog so that my name does not get spoiled unwanted among my clients, also i have many inquiries from my client for the past few days. So kindly do not indirectly block my business by posting such posts in blogs without knowing anything about us properly.

Kindly delete the post sooner.

Regards

G. PRADEEP KUMAR
DIRECTOR
Greevio Techno Solutions Pvt. Ltd.,
Kodambakkam, Chennai - 600024.
(O): +91-9962-322-322

For the case that they have stopped the email-id in June, how it comes that emails got sent on August 26? For the case they deleted the email then they are guilty by themselves if someone other registered exactly the same email address. As Greevio is using a free service for their email they failed their duties of commercial care for the case someone else opened their email account after deletion or hacked the email account, what does not make them more trustful. Why they did not send out any excuse for the case that the email account got really hacked? The sent emails are normally available in the sent folder.

The email address of the email is matching with the email address in their domain registration. In such a case Greevio has to take care that their accounts are not getting hacked. Simple sending out emails and telling afterwards that the account got hacked is not really the way how such problems can get solved. In such a case they have to make investigations and file a case at the law court. The authorities have the possibility to get the logfiles where the IP address is written from where the account got accessed. With the IP address the "hacker" can get located.

Not one hacker has any interest to send out campaign offers under the name of another company. What will happen if the future customer makes a call instead of mailing back. Such a process is too risky for a hacker, because he has the risk during the money transfer that he can fallen into a trap from the police.

Hackers of the kind like mr. Kumar likes to make us to believe are normally found in his own direct environment of the victim. Such hackers can get easily identified.

Another possibility and plausible explanation would be that someone has faked the offer. Such a person can get found in the direct environment from mr. Kumar too. Such a person is normally an enemy of the victim and each email can get tracked back to the sender by using the logfiles. In any case need mr. Kumar file a case at the authorities in this case and wait for judgement for updating the post with the true story. If he has nothing to hide then he will be interested to find the real guilty one, file a case and forward a copy of the judgement to me for publishing it.

It does not help a victim to delete his domain in such a case. It even does not make any sense to delete a domain 11 months before the expiration date. Domains are normally valid for one year. Someone, which likes to change his domain name, knows this already at the time when he needs to extend his domain subscription, because he does not get from the domain fees any money back.

Domain ID:D7761487-AFIN
Domain Name:GTSPL.IN
Created On:09-Oct-2013 09:43:35 UTC
Last Updated On:20-Nov-2015 08:17:43 UTC
Expiration Date:09-Oct-2016 09:43:35 UTC
Sponsoring Registrar:GoDaddy.com, LLC (R101-AFIN)
Status:PENDING DELETE RESTORABLE
Status:HOLD
Status:REDEMPTIONPERIOD

The registration of the new domain greevio.com has done 3 days before the deletion of the old one. Why Mr. Kumar waited additional 20 days before he has written his complaint? 

Domain Name: GREEVIO.COM
Registry Domain ID: 1980995246_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-12-09T13:12:52Z
Creation Date: 2015-11-17T04:00:53Z
Registrar Registration Expiration Date: 2017-11-17T04:00:53Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Pradeep Kumar
Registrant Organization:
Registrant Street: Chennai
Registrant City: Chennai
Registrant State/Province: Tamil Nadu
Registrant Postal Code: 600024
Registrant Country: India
Registrant Phone: +91.9962322322
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: gtsolutions@outlook.in
Registry Admin ID:
Admin Name: Pradeep Kumar
Admin Organization:
Admin Street: Chennai
Admin City: Chennai
Admin State/Province: Tamil Nadu
Admin Postal Code: 600024
Admin Country: India
Admin Phone: +91.9962322322
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: gtsolutions@outlook.in
Registry Tech ID:
Tech Name: Pradeep Kumar
Tech Organization:
Tech Street: Chennai
Tech City: Chennai
Tech State/Province: Tamil Nadu
Tech Postal Code: 600024
Tech Country: India
Tech Phone: +91.9962322322
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: gtsolutions@outlook.in
Name Server: NS41.DOMAINCONTROL.COM
Name Server: NS42.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-12-09T23:00:00Z <<<

If mr. Kumar is a real business man, which is running a center, then he would know about the consumer data protection law from the traditional outsourcing countries, which is not new - it older than 10 years. Why in this case he is offering "Medical Transcription/ Billing/ Coding", "Data Entry", "Back Office", "Data Conversion Services", "Inbound/ Outbound Customer Support/Care", etc. on his website?

How Greevio can offer a "Mailing Support" if they are not able to keep hackers away from their own accounts?

At his domain registry mr. Kumar is showing that he even does not know the difference between a city and a street. It is nice from the ICANN that everybody can file a complain about it.

Which client will have trust into such a company?