Offshore Outsourcing & Scammer

The scammer Richa Jain proves with her actual campaign offer that she got stupid born and did not learn something until now. The scammer is even too stupid to invent a believable campaign. Even that I called her in my last article: ”Scammer: Richa Jain from Facebook and BPO Friends” already to be a scammer did not impress her very much. Now we see some more unbelievable offers at Facebook from her:

Banks, wherever they are located, cannot give any outsourcing process where the center has access to the customer data. If a bank is doing this they will lose their customers because there is bank secrecy available. The same is valid for credit card companies. Every staff member of a bank or credit card company has to pass a very intensive background check before he is getting hired. Nobody from UK or USA will hire a scammer from India for their campaigns.

The scammer even doesn’t know that banks are not working 24 hours a day and the scammer even does not know the average income from call center staff in UK and USA. The offered hourly rates are already manager salaries. Why shall some company outsource a process if they are paying more as by hiring local staff for the same work?

A bank will not make a 24 hours service if the calls from late in the night until in the morning can get counted by using one hand. Bank transactions are mostly done by using the Internet, only some older people are going during the day directly to the front desk of their bank.

At credit card companies is during the night only the card blocking hotline working. This process cannot get outsourced because of the data protection law in the traditional outsourcing countries.

With other words the scammer Richa Jain needs urgently money and does not like to work for it. For this she is offering dreams instead of campaigns and hopes that some stupid one will pay her for these dreams. Like I told it already at the beginning the scammer Richa Jain got stupid born and learned nothing. I think she has never seen a school from inside.

As one SCAM campaign is not enough, Richa Software Solutions - Ambuj Sahoo likes to get rich by inventing campaigns and taking huge upfront fees instead of doing a regular work. I know that inventing campaigns is much more easier then doing some work and a scammer is normally very lazy and by working it could happen that he gets sweaty.

Let us take first a look at the email from Richa Software Solution:

From: Priti Das [mailto:bpo1@richasoftwaresolutions.com]
Sent: Wednesday, July 08, 2015 5:51 PM
To: bonsaiedu@gmail.com
Subject: Image To Notepad Reading Process For 5 Ids

 

Dear Sir,

As per your interest regarding the BPO process inquiry,Kindly see the attached  "IMAGE TO NOTEPAD READING PROCESS FOR 5 IDS" and do the needful.

In the attachment you will get the below documents:-

1. Process Details.
   2. Sample SLA.
   3. Software Snap Shot.
   4.Center Details Form(CDF).

About Process:-

The below points are notify in the attached process. 

• The training and service will be conduct by the Direct Clientonly.
• The center will receive both Image file and as well as converted notepad file.
• The process is to only make checking of the Notepad file to correspoding image file
• The center will getiing billing as per the accuracy criteria
• Monthly billing for the center will be very high.

For more details please free to contact us (Sales Dept.):-

Thanks & Regards
Priti Das.
(Richa Software Solutions)
www.richasoftwaresolutions.com

skype:-bpo1.richa
India Tel-(+91) 9040014055
[M-S- 10.00 am to 6.00 pm IST]

Process Details.pdf (187.51 kb)

Sample SLA.pdf (361.13 kb)

Center Details Form.pdf (175.86 kb)

Sample Data.rar (884.75 kb)

Here is a screenshot from the relevant part of the campaign description:

The monthly workload is the same. The difference in the payment is only depending on the "Application Fee" for the scammer Richa Software Solutions - Ambuj Sahoo. For this reason is even the payment of the accuracy parameters different. Such a rule is only in interest of a scammer and never the interest of a real client. A workload of 300 pages done during 15 days = workload of 600 pages done during 30 days. This proves already the scam.

The accuracy parameter does not make any sense if there is not at least one more center making the same work and the result can get compared. Such a method is too expensive even by using the way offshore outsourcing.

Additional has a book around 400 pages. The offered workload for one center is 600 pages per month for 11 months! That means one center is typing 6,600 pages or 16.5 books in this time. Word processors exist since 35 years and their storage format can get still imported into Microsoft Word. Not one client has been sleeping since 35 years and got now the idea to convert existing and not digitaliced books copied by typing them new. The most books got already 25 years ago scanned and converted by using OCR software. There is no need for any client to trash money - especially on a simple computer print-out.

If we take a look at the "high confidential" sample then we see that it is a simple printout. So there is normally no reason to do some manual work if the client is owner of the content (copyright). If the client is not the owner of the content then the center, which does the work, is helping by breaking the copyright law. Thie center as an accomplice of the client can even get fined in an higher amount than the client itself, because the center is breaking the law and the client is only animating the center.

A copy of the high confidential example page:

Yesterday I got forwarded an unbelievable offer – converting data from resumes to Excel. Each agent shall convert 950 resumes per week and 30 agents are needed for doing the work. These are 28,500 resumes per week or 114,000 resumes per month. At least is not written in the email how long the work will last.

The scammer is calling this in his email “data mining”. I think the scammer Ravi Bhojane does not know the work of data mining and he does not know the work of a recruiting agency. It shows that he has been even too lazy to inform himself about the requirements of data mining and recruiting before he has invented this campaign.

Let us first take a look at the email and the campaign offer:

From: Ravi Bhojane <ravi.d.lord@gmail.com>
Date: Sat, Jul 12, 2014 at 3:28 PM
Subject: Ref: LinkedIn communication
To: budhaditya.sengupta@gmail.com

Hi Bushaditya

 

Hope you are doing great. Thanks a lot for inviting me to connecting on LinkedIn.

 

 

I'm Ravi Bhojane, a professional freelance consultant, business strategist. With an experience of 10 years and an extensive background in different business functions, I have served several industries both in IT and Non - IT sectors. Lately I have been working with 5 different Midsized BPO companies (40 to 120 seaters) as Business consultant.

I recently started a small BPO company (60 Seater) based in Mumbai. I'm working on a non voice data mining project.

 

The project is quite large and at current state with my limited resources I'm unable to deliver the project as simply I do not have the required resources or a center large enough to accommodate required resources to execute the project.Also with my current finances it is not possible for me to grow at same speed with the project requirements

 

The end client does not wish to go shopping for more vendors by themselves, however they are ok with me outsourcing the work to established companies on my responsibility. Therefore I was shopping around for associations with other established companies to share the workload on 'no commissions' (for me) basis.

 

In case you are interested, please do give me a call, so we can discuss the possibilities in length and breath.

 

I have attached a document herewith for your reference.

 

​Cheers!!!

 

Ravi Bhojane

Strategist​ | Consultant​ 

 

Skype - ravi.bhojane

​Mobile - ​+91 9920​ ​88 ​ ​9006 

Resumes to Excel project.pdf (311.80 kb)

That he has "opened a small BPO company" and that he does not have enough capacity is nothing else than a bite, which the victim center shall take.  The most important part of the attachment:

SYNOPSYS OF THE PROJECT

Nature of Project : Locate & Copy 6 key Data fields from Resumes (.doc) & Paste into Excel (.xls). Plus create 1 link. Work load : 950 Resumes per ID per Week Number entries : 7 (6 + 1 link)

Pay Out : Rs 12 INR per Resume

Slot : 30 Ids (Number of seats)

Registration Fees : Rs. 5,000 INR per ID (Rs. 150,000 INR for 1 slot)

TAT : 6 Days Max

Monthly Billing : Rs. 1,368,000 INR (Thirteen Lakh, Sixty Eight Thousand)

Software Requirement(s) : MS Office

PROCESS DETAILS Resume to Excel conversion project Data entry operator is expected to locate, copy & paste or type required details from resume (.doc) in to the excel sheet (.xls). Fields to be captured

1. Name of the candidate
2. Mobile/contact number of the candidate
3. Email ID of the candidate
4. Educational qualifications
5. Professional Educational qualifications
6. Total work experience of the candidate
7. Create link to the resume file

A screenshot of the Excel table should show how the data should get collected:

If a recruiter is collecting data in the amount of 114,000 records per month then he is not using Excel – such a company will use a database. As there are no recruiters available at the world, which get 114,000 resumes per month I’m missing a very important field in the list: the date of the resume! Without this field the experience field is useless as there is getting collected the count of years or months.  As people are collecting different qualifications during their life does it not make any sense to collect this data in one line with the address. Not one recruiter would spend around US$ 21,500 for such a useless data collection. For this the offered work is nothing else than SCAM.

Even a blind man with a cane sees in the data structure is no way for a Data Mining because for this are getting too less data collected. This proves that the scammer Ravi Bhojane is even too lazy to use his brain by inventing scam campaigns.

The fact that Ravi Bhojane likes to get money from the center confirms that he does not have any contract with a client, which pays him. That is only one more confirmation for his SCAM.

Facebook profile of Ravi Bhojane

LinkedIn profile of Ravi Bhojane

It seems that a scammer is sending out fake emails using my name and my gmail address. Please report such emails to your provider that they can take legal action against the sender.

The same is valid for my other email addresses. Your mail server should check the SPI (Sender Permit From) DNS entries for avoiding such spam and fake emails.

It seems that the emails are getting sent out by a member of Richa Software Solutions. At least Sumanta Kumar Pradhan Facebook profile found at https://www.facebook.com/kumar.singhdev2015. He likes to use such fakes against me in revenge for the articles Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das and A Scammer tries to bark: Ambuj Sahoo - Richa Software Solutions - richasoftwaresolutions.com.

One of the emails, which he has published on Facebook is looking like this:

Ambuj Sahoo tries to impress me with his barking and wrong information in his email. Instead of reading and try to understand first my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das" he tries to impress me with things, which I have never written about Richa Software Solutions, and he likes to distract with arguments which I have used for other scammer. It seems that Ambuj Sahoo is not able to read or he is not understanding English. Another possibility is that he has no arguments against what I have analyzed and tries to impress with barking for something completely different.

In summary is written at my previous article that the offered campaigns are not possible taking into account the law in the traditional outsourcing countries (Australia, Canada, European Union, New Zealand, USA). This argument is not invented. You can prove it by reading the Data Protection law of these countries. You can find even a court order by following the link in my article about "Data of 280,000 customers stolen: AT&T lost over $ 25 million". AT&T needed to pay a fine of US$ 25 million for 280,000 stolen customer data records during an outsourcing process. Do you really think that one company owner is so stupid and will risk such a fine by providing law protected data for you?

You can find a copy of the email which he sent to me on July 9, 2015 and on July 16, 2015 at the end of this article. In the following part I citate now only his arguments and comment them:

First of all if you go through my company domain ( www.richasoftwaresolutions.com) details then you can clearly see that every information about my company has been clearly DISPLAYED. All the details of my company address,e-mail id,contact details everything is very transparent to every one which is also mentioned on my website. Then how can you say that my information is secret and hidden on web.

The domain registry data are getting found at the end of my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das". Here gets already the first understanding problem found. The sentence "If you take a look at the Alexa global traffic rank, then you see that even the domain richasoftwaresolutions.com is a big secret on the web." means that nobody is visiting the domain richsoftwaresolutions.com. I suggest Ambuj Sahoo to change the person which is translating the content for him or to use Google translator. In any case he need to use his brain to get everything in context.

We never mention in our Project presentation that our parent client belongs to California,USA,then how COULD you KNOW that??

Here we have the next case that Ambuj Sahoo is not understanding English. I have written under the sample screenshot in my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das": "For the case that the provided date are an image the scam gets proven that not one in USA (San Bernardino is located in California, USA) will use such a character set." There is nowhere written that the client is from California, USA.

Yes we charge a Application Fees which is meant for our processing, legal documentation charge and deposit which we have to also forward to the vendor who allot us the project slots.

With this message is Ambuj Sahoo confirming that he is nothing else than a retailer of another scammer and he has no contract with any client. In this case, he has not fulfilled his commercial due diligence and is fully responsible for all disputes. In the worst case you have only the problem that you cannot reach into the pocket of a naked one.

Let us take a look again into the "Form Filling" offer from the retailer Richa Software Solutions. There is written:

• 1 center with 10 ID's are earning 4,48,000 INR per month. That are arround US$ 7,060/month
  
  
• The aggreement has a duration of 11 months. That means a center earns US$ 77,660 during the 11 months (7,060 * 11 = 77,660)
  
  
• In the email is written "This is a very genuine process which is also continue in our nearly 100+ Indian centers with China,Philippines,Srilanka International center also." If it is already running on 100 centers then the client has to pay for the work US$ 7,766,000 during the 11 months. All companies at the world, which can have such a yearly budget for a "Form Filling" process, I can call in one or two hours.

The problem is only that all this companies have an army of computer programmers, data base specialists and operators which are doing a convertion of such data within a week with 100% accuracy and without any manual typing. If you think now then you know that this process is nothing else then scam because not one company at the world will spend US$ 7 million for a data entry process where they need to prove the data for the same amount again if they can get the work done for less than US$ 10,000, in less than a week and without any risk for getting fined!

Summary: We see in this case how campaigns are getting traded from one retailer to next one. As scammer are lazy they are even not proving if the campaign is possible in respect to the law of the outsourcing country. They only like to earn from retailing campaigns. Such people like Ambuj Sahoo together with the greediness of the center owners have destroyed the complete offshore outsourcing industry. As the customer data got traded and the problems have been coming larger the traditional outsourcing countries have adjusted their data protection law. For this the offered campaigns where customer or consumer data are involved are nothing else than SCAM.

Who is a retailer of a scammer need not wondering himself to get called to be a SCAMMER! It does not matter if someone is scamming by himself or retailing from a scammer. The result for the center and in both cases the same. The result in front of the law court is for the scammer and his retailer the same too.

The complete email from Ambuj Sahoo sent to me on July 9, 2015 and on July 16, 2015 - I have only removed the documents (company registration and pan card) which he sent in copy:

Rudolf Faix <rudolffaix@gmail.com>

NOTICE AGAINST THE POST

Ambuj Sahoo <ambuj@richasoftwaresolutions.com>	16. Juli 2015 um 13:22
An: rudolf.faix@wwpa.com, rudolf.faix@wwpa.eu, rudolffaix@gmail.com
Hope you are well !!!!!!!!!!!!!!!!!!!!!!!!! I am Mr Ambuj Kumar Sahoo PARTNER of Richa Software Solutions based at Bhubaneswar,Odisha.This mail is regarding your scam posting against our organization in your portal. I would like to INTIMATE YOU that, what ever you have posted about my organization is completely FAKE, ILLEGAL and unauthenticated. First of all if you go through my company domain (www.richasoftwaresolutions.com) details then you can clearly see that every information about my company has been clearly DISPLAYED. All the details of my company address,e-mail id,contact details everything is very transparent to every one which is also mentioned on my website. Then how can you say that my information is secret and hidden on web. We also have Authorization letter from my parent client for outsourcing their BPO process.We also sign SLA(AGREEMENTS) with our clients MENTIONING all details about the project and payment. We make it very clear BEFOREHAND TO ALL OUR CLIENTS that payment shall be done according to accuracy parameters and ALL MY clients are getting payments EXCEPT SOME DEFAULTERS AND MISCHIEVERS WHOSE WORKS DO NOT COMPLY TO THE ACCURACY PARAMETRE. For our BPO department,we have maintained different teams like:-SALES TEAM,SUPPORT TEAM,CUSTOMER CARE TEAM,HR TEAM AND ACCOUNT TEAM.Our main focus is that how our center will got maximum to maximum billing AGAINST WHICH WE WILL GET OUR ROYALTIES PROPORTIONATELY FROM THE MOTHER CLIENT.....SO QUESTION OF CHEATING OUR CLIENTS DOESNOT ARISE AT ALL. How can you say that our client is Fake ?? Have you ever contacted THEM?? You cannot judge our clients without knowing OR INTERACTING WITH THEM .PROBABLY SOME OF THOSE FAKE MISCHIEVERS HAVE MIS GUIDED YOU TO MAKE SUCH IRATIONAL AND IRESPONSIBLE COMMENTS TO DISTURB OUR GOODWILL ... WHICH IS FAR AWAY FROM OUR REAL STATURE AND CREDENTIALS IN THE MARKET We never mention in our Project presentation that our parent client belongs to California,USA,then how COULD you KNOW that?? Yes we charge a Application Fees which is meant for our processing, legal documentation charge and deposit which we have to also forward to the vendor who allot us the project slots.If you require further information about our company then I request you to contact me directly instead of posting such type of baseless message. Also kindly check our company registration and pan card for your reference. So Finally I WARN YOU TO remove the scam messages from your blog against our organization OTHERWISE WE WII BE COMPELLED TO TAKE SHELTER BEFORE THE PROPER COURT OF LAW TO PROSECUTE YOU AGAINST SUCH SERIOUS MISCONDUCT UNDER THE CYBER LAW   Thanks & Regards, Ambuj Kumar Sahoo (Director) (Richa Software Solutions) Mob:-9124336322. M-72,1st Floor, Madhusudan Nagar, Unit-IV, Bhubaneswar,Odisha-751022. skype:-ambuj.sahoo www.richasoftwaresolutions.com.

Facebook profile of Ambuj Sahoo

LinkedIn profile of Ambuj Sahoo

Update July 17, 2015 9:40am GMT: In the Facebook Group GENUINE OUTSOURCING tries to explain me Sumanta Kumar Pradhan that I'm wrong. Sumanta Kumar Pradhan tries to do this the same way like Ambuj Sahoo only with statements without prove. Even an offer to tell me where I have made a wrong calculation remains unanswered. That is not really a base for a discussion about a problem. Here is a printout of the discussion: Sumanta-Kumar-Pradhan-GENUINE-OUTSOURCING.pdf (1.58 mb). Observe please how Sumanta Kumar Pradhan is contradicting himself during the discussion and how he is dismanteling himself in faking proves.

Typical for a scammer is that he cannot show his face in his profile because he does not like to provide a manhunt picture by himself. So Sumanta Kumar Pradhan do it too.

Update Jan. 18, 2017:
Link from the Facebook profile Sumanta Kumar Pradhan (https://www.facebook.com/kumar.singhdev2015) removed as it returns error 404 - not found.