Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

Microsoft does not send unsolicited communication about security updates

MicrosoftWhen Microsoft release information about a security software update or a security incident, Microsoft sends email messages only to subscribers of their security communications program.

Unfortunately, cybercriminals have exploited this program by sending fake security communications that appear to be from Microsoft. Some messages lure recipients to websites to download spyware or other malicious software. Others include a file attachment that contains a virus. Delete the message. Do not open the attachment.

Legitimate security communications from Microsoft

  • Legitimate communications do not include software updates as attachments. Microsoft never attach software updates to their security communications. Rather, Microsoft refers customers to their website for complete information about the software update or security incident. 

  • Legitimate communications are also on the Microsoft websites. If Microsoft provide any information about a security update, you can also find that information on their websites. 

Source: https://www.microsoft.com/en-us/safety/online-privacy/avoid-phone-scams
(you need to switch your country setting to US/English for following this link)

 

A Scammer likes to reinvent the Slavery: Samad Gour - CEO at CS Live Solution Pvt.Ltd

Samad GourSamad GourAt LinkedIn Pulse appeared yesterday a posting from Samad Gour with an offer that sounds really unbelievable – but from the negative sites view. Samad  Gour posted the following offer, which got found on Facebook in the groups BPO PROJECTS WITHOUT ANY CHARGES, www.helloshopping.in (India’s First Online Mall) and USA – CANADA Business Development Group:

 

The posting from LinkedIn Pulse:

Hi, USA Non-Voice Call Reviews Campaign Earning 30,000 Approx/month

Hi,
USA Non-Voice Call Reviews Campaign Earning 30,000 Approx/month

Please find the below Job Descriptions.

WORK DESCRIPTION:
The Client Portal has Inbound Recorded Calls & Outbound Recorded Calls, Here Agents need to Login and Listen to the Calls and Need to Answer that Either call has Connected to Employee or Call is not Connected or Call Connected to Voice Mail etc., Agent just need to Tick mark on the Options provided. But Agent need to listen to the call carefully and need to mark correct option. For wrong answer there is penalty of -0.01$. So, you get paid for only correct answer marked by the agent.

TIMINGS:
6:00 PM to 6:00 AM [IST]

PAYOUT:
0.012$ for Inbound and 0.008$ for outbound call review

EARNINGS CALCULATIONS:
Here agent can do 2 calls in 1 minute,
12 Hours x 2 calls / Minute x 60 Minutes = 1440 calls one agent can do
1440 x 0.012 = 17.28$ (Approx.) / Day / Agent.

Here one agent can earn 17.28$ x 25 days = 432$ / Month / Agent.

BILLING CYCLE: DAILY

PAYMENT MODE: Paypal

Registration Charges : for one ID it's 10,000 Rs but if you are serious enough to go for work ..We can negotiate depending on numbers of seat but not on 5 seats.

This is really unique process where in pay out will come in your account from clients account. It will be daily payout by default in your PayPal account and then you can withdraw from your bank account. No mediator will involve in this pay out ..at all. You will see flow of dollar after every call you will listen. This process can be run in 24×7 shift and for trail purpose you can go for one seat also.

In attachment you will find one video clip of how we can do this work and how you can see dollar after every call.

PLEASE NOTE : THE EARNINGS CALCULATIONS WHICH IS GIVE HERE IS FOR MINIMUM ACTUAL EARNINGS. AS YOU WILL HAVE MORE PRACTICE OF WORK YOU WILL GET MORE CHANCE AND POTENTIAL OF EARNINGS AND IT PURELY DEPENDS NOT ON WORK BUT SMART WORK.

call -8750051552 (if interested only)

This offer is only a SCAM, because he asks for an upfront in form of Registration Charges : for one ID it's 10,000 Rs. With this offer the scammer confirms, that he has no contract with the client. If he has a contract with the client, then the client will pay him and he has to search for the best center for the client and not for one, which pays him.

The scammer Samad Gour is even not able to read the caption of the group where he posted: BPO PROJECTS WITHOUT ANY CHARGES

The offer is  an SLAVERY offer because:

 

  • Even in India are 12 hours working time for an agent illegal
  • If you take the offered US$ 432 and substract the pro rata costs for the office rent, the amortization value of the investments into the center, electricity and Internet connection then you'll have to divide the remaining money for two agents, because you have to keep yourself conform to the employment law. For this the provided calculation of the scammer is irrational and from this money nobody is able to survive even in India.
  • Additional you have to keep yourself conform to the rules of the US FTC (US Federal Trade Commission warning: ROBOCALLS)
  • The promoted earnings are the maximum earnings when we add the time how long someone needs to pick up the phone are per call 15 - 20 seconds gone before a human or an answering machine picks up. To get it if there is a human or an answering machine answering you have to be online at the time of picking up the phone.

 

The scammer Samad Gour has even made a mistake by inventing this campaign. The fixed working time from IST 6:00pm until 6:00am is during the time at the US East Coast from 08:30am until US West Coast 05:30pm. At 05:30pm is rush hour and you will reach mostly answering machines. For this even the working time does not make any sense. Maybe his education exists only in his profile or he has been missing all geography lessons.

The scammer Samad Gour is proving with this offer, that he has no idea about the local law of employment in his country and that he has no idea how call center work is functioning. He thinks that call center agents are robots, which are able to work without any break.

It seems that a scammer needs to make urgently some money. For this he likes to make money from centers. That he shows with the upfront and the fines. 

Facebook Profile of Samad Gour - pdf (1.87 mb)

LinkedIn Profile of Samad Gour - pdf (3.38 mb)

Facebook offer Samad Gour.pdf (492.90 kb)

 

Do you like to know why the offshore call center industry is going down?

law hammerIf we take a look at the European Data Protection Directive from 1995, followed by the Data Protection Act 1998 and the General Data Protection Regulation from 2012 then you’ll find out that personal data are not allowed to get stored as absolutely necessary. The company, which stores personal data, is full responsible for the usage a misusage of the data. A similar law is in the United States available too. There are even the fines for a misusage of personal data higher. 

In any case is the company, which has stored the data, in front of the law court responsible for the correct usage of the stored data and this one will get prosecuted first. If the company cannot guarantee that their data are protected then they cannot give it offshore for processing them in any way.

As we see in the following example taken from Facebook how this data are getting traded, nobody will take the risk and outsource some of his data processing where personal data are involved. This is an actual offer from Facebook. I have copied the content and marked the important sentence red. A screenshot gets found at the end of this article:

Aakash Gupta and 3 others commented on this.

 
 

How to Start a BPO (Own Business) ?

 
Like · Comment · 

 

The source of a data set, which is offered like above, can easily found by comparing the credit card data. You need only to compare the data with the data of the credit card companies. In such a case you’ll find out at which shop or company all this credit cards got used in common.

So for what reason a company shall outsource offshore if this industry is not trustful? They have to pay the fine for something what they are not feeling themselves guilty. The fine is higher than processing the data inside their own company.

Such black sheep in the offshore outsourcing industry have destroyed the whole industry. Nobody has done something against them, because everybody has been looking only at his earning. Now you get presented the bill for your greed and laziness.

Only offshore partner, which can prove that they are trustful, will have a chance to survive - all others will perish.

DO YOU REALLY THINK THAT SOMEONE WILL PAY YOU FOR BRINGING HIM INTO TROUBLES?

 

Facebook campaign offers from Amit Girje

 

Fake Scam Alerts - Is it only a revenge?

From time to time someone sends out some scam alerts without any proves. If this happens then your alarm bells should ring.

The last scam alert I got, has been:

From: Name of the Scammer [mailto:1d2015c1@gmail.com] 
Sent: Sunday, April 26, 2015 10:26 PM
To: Name of the Scammer
Subject: Scam Alert! Beware of Company name of the Scammer Name of the scammer, Partner of the scammer, Spoofed LinkedIn Account Name of an Author
Content of the email in big red letters without any proof

My answer to the sender of the email is very simple:

  • If you got really scammed from this guy’s then you are guilty by yourself, because in Ripoff-Report exists already since 2011 an entry about this scammer. We have now 2015!!! To believe to the promises, not making any research or background check shows only your own greediness.

  • If you are sending out an email without any proves about your complaint and this email gets even sent from a one way email address, then you are even afraid from some follow ups. That makes the complete content obsolete. You have only uses some Internet bandwidth, which could get used for something better.

  • You even did not provide any link to the fake profile or to an offer of the scammer, which could get reviewed. A search at LinkedIn, Facebook and on Google did not bring up any offer from the involved parties. So what do you like to complain? With such an email you have documented only your own stupidity.

  • I see in your email only that you try to defame someone or you like to have a revenge for something. For this you are hiding yourself. This does not make you better than a scammer.

Resume: NEVER PAY ANY UPFRONT FOR GETTING WORK! EACH UPFRONT IS ONLY SCAM!

If you got scammed, then you should be able to prove it in your complaint. Simple write something without any prove and hiding yourself does not really help others.  Your intentions can get misinterpreted.

 

Scammer: Castle Pension Solutions - castlepensionsolutions.co.uk - Paul Rowe - Nick Danks

Paul RoweThe following posting from Raj Sharma at LinkedIn brought Castle Pension Solutions - castlepensionsolutions.co.uk into my focus.

The posting from Raj Sharma:

Beware!!!Beware!!!Beware!!!!Scam!!!Scam!!
scam!!!fraud!!fraud!!!fraud!!!
Beware!!Beware!!Beware!!Beware.
castlepensionsolutions.co.uk is a fraud.
Paul Rowe,the con-man and owner of castlepensionsolutions.co.uk has cheated with our company Gokyo Ri BPO as my manager rajen sing was constantly in touch with him and didnot pay our payment from last two months.We started working for him, in mid of february and started passing pension and bank reclaim leads to him.He made only 1st payment after making lots of excuses,but we continued to pass leads for him as we thought the reason which he was giving might be genuine.Suddenly,Paul started showing his true colour.He didnot make any payments afterthat.He started telling lies and giving unreasonable excuses.1st week he said we made payment,might be banking issue.Next week he said i had issue with account department .when we made several attempts to contact him through email and trying to reach him,he always avoided us.Sometimes,he said audit is going on,will pay later without giving any specific date.We tried to get our money till last week untill he completely refused to pay to us.If anyone need email and chat snap shot we are happy to share with you guys.Any thing you want to know about this fraud company and his cheater owner,please contact.
We want that these scammer and con man should be out of LinkdIn or any other sites so he cannot cheat with any other people and please avoid castlepensionsolutions.co.uk to work.We are thinking of taking legal action against him and his company and contacted Fraud and crime department of British High commission,New Delhi India.
Paul Rowe.
castlepensionsolutions.co.uk
Registrant's address:
21 Simonburn
Washignton
Tyne and Wear
NE38 0NJ.

Castle Pension SolutionsThe first what I see on their website, that the “company” is only named Castle Pension Solutions. A legal form under which the company is operating is not declared. So we try to find out if the company is registered under this name or if the any responsible person is found for this company.

Registered UK companies can get found at http://wck2.companieshouse.gov.uk/

As expected we find some other companies which are starting with Castle Pension but no Castle Pension Solutions.

Under the names Paul Rowe, Rowe Paul, Nick Danks or Danks Nick is no company registered. For this they are private persons and not company owner. This makes at least Nick Danks for the fraud full responsible. At least Nick Danks cannot hide himself, because the website is registered on his name and the name got verified (see at the domain registry: Registrant contact details validated by Nominet on 27-Mar-2014)

The given phone number at the homepage (UK: 07852196909) is a mobile phone number.

We see at the LinkedIn Profile of Paul Rowe that he has given a recommendation for Paul Danks.

At Facebook he describes himself as “Bank/Financial Institution”. A bank or a financial institution has in UK to be registered at the FCA (Financial Conduct Authority). There is a search about “Castle Pension Solutions”, Paul Rowe or Rowe Paul at http://www.fsa.gov.uk/register/firmSearchForm.do ended without any result.

My opinion: Paul Rowe is not more than an insurance salesman who likes to play CEO. He is unable to find customers by himself. For this he uses call center in low wage countries. He is even not able to pay them.

My recommendation: Each call center, which got cheated from Castle Pension Solutions - castlepensionsolutions.co.uk - Paul Rowe - Nick Danks should file a complaint with their proves at http://www.fca.org.uk/consumers/complaints-and-compensation

 

LinkedIn Paul Rowe: https://uk.linkedin.com/pub/paul-rowe/36/1a9/353

LinkedIn Nick Danks: https://uk.linkedin.com/in/nickdanks

Facebook Castle Pension Solutions: https://www.facebook.com/castlepensionsolutions (2016-02-25: Link removed - Facebook profile already not available)

Google+: https://plus.google.com/101662186451649408556/posts

 

Nicks DanksDomain name:
castlepensionsolutions.co.uk
Registrant:
Nick Danks
Registrant type:
UK Individual
Registrant's address:
21 Simonburn
Washignton
Tyne and Wear
NE38 0NJ
United Kingdom
Data validation:
Registrant contact details validated by Nominet on 27-Mar-2014
Registrar:
Paragon Internet Group Ltd t/a Tsohost [Tag = UKWEBHOSTING]
URL: [link removed] dates:
Registered on: 27-Mar-2014
Expiry date: 27-Mar-2016
Last updated: 24-Mar-2015
Registration status:
Registered until expiry date.
Name servers:
ns1.tsohost.co.uk 185.52.27.27
ns2.tsohost.co.uk 95.142.155.4
ns3.tsohost.co.uk 95.142.154.15
WHOIS lookup made at 07:20:39 16-Apr-2015
This WHOIS information is provided for free by Nominet UK the central registry for .uk domain names. This information and the .uk WHOIS are: Copyright Nominet UK 1996 - 2015.
You may not access the .uk WHOIS or use any data from it except as permitted by the terms of use available in full at [link removed] includes restrictions on: (A) use of the data for advertising, or its repackaging, recompilation, redistribution or reuse (B) obscuring, removing or hiding any or all of this notice and (C) exceeding query rate or volume limits. The data is provided on an 'as-is' basis and may lag behind the register. Access may be withdrawn or restricted at any time.

Beware!!!Beware!!!Beware...d!!!fraud!!! _ LinkedIn.pdf (348.55 kb)

Paul Rowe _ LinkedIn.pdf (8.62 mb)

Facebook Castle Pension Solutions.pdf (26.26 mb)

Google plus Castle Pension Solutions.pdf (26.26 mb)

Nick Danks _ LinkedIn.pdf (17.08 mb)


Update September 29, 2016: More than one year later I got the following email from Nick Danks:

Von: Nick Danks [mailto:Nick7danks@Googlemail.com]
Gesendet: Dienstag, 27. September 2016 01:37
An: rudolf.faix@wwpa.com
Betreff: CC Scam e-mail - Reporting abuse

Good afternoon,

I have discovered a blog post about a scammed and I have been included in the post to which I beleive to be an outrage. I help the business setup a basic website a few years ago but I have zero involvement with the business or the business owner. I pride myself on helping people in business and the reason I have been mentioned was due to a mistake on registering the domain in my name rather than the client due to the setting on my hosting.
I feel that the comments made about me personally should be removed as this is slander against me when it has nothing to do with me or what I am involved with.

Feel free to keep the post about the invididual but i hope you can see by reading the post that the comment and image about me is undeserved so please can you remove.

https://blog.wwpa.com/post/2015/05/24/scammer-castle-pension-solutions-castlepensionsolutions-co-uk-paul-rowe-nick-danks-follow-up along with the main post that this relates too.

Any questions please let me know and I would be happy to answer any questions needed to have this removed.

Kindest regards
Nick Danks


Author information

Name: Nick Danks
E-mail: Nick7danks@Googlemail.com
IP address: 151.225.8.50
User-agent: Mozilla/5.0 (Linux; Android 6.0.1; SM-G925F Build/MMB29K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.124 Mobile Safari/537.36

Nick Danks has been the domain owner from castlepensionsolutions.co.uk at the time when the scam has happened and he is the only verified source in this case because Nominet, the British domain registry has verified his name and address. The LinkedIn profile from Paul Rowe got never verified and could get created by everybody. For this reason I tried to get a good explanation why the domain got registered on his name:

On 27 Sep 2016 01:33, "Rudolf Faix" <rudolf.faix@wwpa.com> wrote:

Hi

You are included in the post because you have been the owner of the domain at this time. As owner of the domain you are responsible for the content. If you have helped someone and this person has used the domain for fraud then you are in this case a partner in crime of the fraudster. Each attorney will give you the same answer.

best regards
Rudolf Faix
Affiliate Marketing Reviews
Fraud & Scam Systems
Offshore Outsourcing & Scammer

I would never register a domain for someone other by using my name. This would make me responsible for the content of the website. If someone is not able to register a domain by himself then he need to provide to me his exact data including credit card details for the payment options for beeing able to enter it into web form.

Von: Nick Danks [mailto:nick7danks@googlemail.com]
Gesendet: Dienstag, 27. September 2016 18:01
An: Rudolf Faix
Betreff: Re: AW: CC Scam e-mail - Reporting abuse

Thank you for your response.

The website was created and transfered to the client but it took quite a while to complete the amends therefore I was named until I was paid. Which I wasn't and lost money whilst working for that business. I was infact a supplier not a partner and believe I should be removed as I have not had any business dealings with the individual apart from suppling a website. I'm not even sure the business is still going as I've tried to seek payment myself.

Please can we work together to resolve this issue and remove my details and image

Kind regards
Nick Danks

The domain got really transferred on July 8, 2016 (more than one year after the scam had happened). But the new domain owner does is a Anthony Gregory and not a person with the name Paul Rowe. So I tried to find out if Paul Rowe is in reality Anthony Gregory. Even the new site content has been very suspicious. There is a online shoe shop but without any price information and an imprint with name and address, which is required by the European law is missing too. Here a screenshot:

Screenshot from castlepensionsolutions.co.uk - an online shoe shop without showing any prices and without any imprint

For this reason I have written:

On 27 Sep 2016 11:53, "Rudolf Faix" <rudolf.faix@wwpa.com> wrote:

I think it is not a big issue as “Paul Rowe” mentioned by himself in his email “Also nick danks if you had looked in to things properly he is just a Web creater.” (https://blog.wwpa.com/post/2015/05/24/scammer-castle-pension-solutions-castlepensionsolutions-co-uk-paul-rowe-nick-danks-follow-up)

The domain castlepensionsolutions.co.uk got transferred on July 8, 2016 to a person with the name Anthony Gregory, 21 WALSALL WOOD ROAD, WALSALL, WEST MIDLANDS, WS9 8QU, United Kingdom. Is this the original domain owner or a name which got found in a public phone directory? The actual content of the site does not really fit to the domain name. Shoes are something different than a pension system and the content is from cazpoo.co.uk – another scam site https://www.mywot.com/en/scorecard/cazpoo.co.uk?utm_source=addon&utm_content=warn-viewsc

Missing prices are not really something what someone is searching at an onlineshop and a missing imprint on the website does not make the site more trustful. It is even against the European law.

The problem is that I don’t believe into so many coincidences. Do you have any explanations?

best regards
Rudolf Faix
Affiliate Marketing Reviews
Fraud & Scam Systems
Offshore Outsourcing & Scammer

The answer from Nick Danks has been coming, but not with any expected explanation:

Von: Nick Danks [mailto:nick7danks@googlemail.com]
Gesendet: Dienstag, 27. September 2016 19:05
An: Rudolf Faix
Betreff: Re: AW: AW: CC Scam e-mail - Reporting abuse

What would you like me to explain? I created the website and asked for payment and didn't received anything so I'm in the same situation as you as a supplier which is why I'd like me image and name taken out in the post as it is damaging to my credibility and I help alot of businesses and charities.

If Paul Rowe has done things wrong then that's his problem not mine. From what I can see if he has asked for a service and it was received then he should of paid regardless of the excuses.

I know it doesn't seem like a big issue but to me it is as it's my name being damaged due to someone elses wrong doing.

Thank you for your help.

As Nick Danks has been the owner of the domain castlepensionsolutions.co.uk he has been responsible for the content of the website and for the case he has given it for rent he has been responsible that the website is not getting used for any crime. The UK law got already broken by the content of the website as it represented a business where whether Paul Rowe nor Nick Danks had the required permission or licences for it.

On 28 Sep 2016 01:02, "Rudolf Faix" <rudolf.faix@wwpa.com> wrote:

I told you that it is not a big deal to change the information in the posting for the reason as in the email of the other guy is written that you are only a web creator.

I have asked you: “Is the actual domain owner, Anthony Gregory, 21 WALSALL WOOD ROAD, WALSALL, WEST MIDLANDS, WS9 8QU, United Kingdom, your previous customer?”

best regards
Rudolf Faix
Affiliate Marketing Reviews
Fraud & Scam Systems
Offshore Outsourcing & Scammer

Nick Danks replied to my questions above:

Von: Nick Danks [mailto:nick7danks@googlemail.com]
Gesendet: Donnerstag, 29. September 2016 03:32
An: Rudolf Faix
Betreff: Re: AW: AW: AW: CC Scam e-mail - Reporting abuse

No the domain owner was Paul rowe and he's the one tahys stung people by the looks of it. Not sure who the other guy is.

The argumentation from Nick Danks has a big problem. If I have a hosting customer, who don't pay, I'll turn off his website for giving him a reason to pay his bills. As the WayBackMachine - archive.org shows, got the content from castlepensionsolutions.co.uk between June 22, 2014 and March 13, 2016 exactly 9 time captured and the content from the site got even changed.

Even the actual content - the online shoe shop without prices and without any imprint showing the owner from the page - from castlepensionsolutions.co.uk is nothing else than a scam. It is a copy from the website cazpoo.co.uk.