Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

Dubious "award winning free cloud based software for contact centers"

Some dubious offers of an "award winning free cloud based software for contact centers" are not really free of charge. There you have even to pay for incoming calls. Why do you need to pay for something what you can get FOR FREE?

Call CenterIf you take a look at all the "Award winning" contact center solutions at news.tmcnet.com and you read about the connection between TMC and the magazine Customer, then you'll know that this "awards" are only for making advertisements in their magazines. There is no reason listed why this software should be better than the other ones. So they have even not seen the software for giving their awards, or does anybody really think that they could make a test of 27 call/contact center software within one year? They are producing a newspaper for consumer and not a call/contact center magazine.

if we take a look at the promoted "FREE" Fenero offer and scroll a down nearly to the end of the site, then we see that the software is only in their cloud system available. There is written:

There are no software costs for Fenero - ever. You simply pay for the following, which helps us keep the lights on and continue to provide you with great service:
  • $1.75 per month for a local DID
  • $2.00 per month for a toll-free DID
  • $0.02 cents per minute for inbound (local & toll-free) and outbound calls
  • $0.02 cents per session for live customer chats
  • $0.10 cents per GB of screen recording storage (call recordings are FREE)
  • $250 per month for support (optional paid support plan)

If we are comparing the costs then the price for the VoIP minutes are 3-4 times higher than the offer from the listed VoIP providers in my blog and you will get even charged for the incoming calls. For this are the "NO HIDDEN COSTS" written nearly at the end of page. The price for the VoIP minutes written on the page are only for US calls. Prices for calls to other countries are not available or the same 3-4 times more expensive then other offers. In the case if they are 3-4 times higher than other offers, then it will be very expensive for contact centers calling mobile phones in other countries. Don't forget the Fenero software is only an addon to the base Asterisk system. This information is found at http://www.fenero.com/reliable-scalable/.

 

360 Total Security - powerful and free of charge

"360 Total Security" is a free security suite of China company Qihu (also called Qihoo), which will protect your PC from viruses, trojans, other emerging threats from the network and ensures better performance of your system.

QihooThe essential component is the virus scanner: With up to five different engines - including the Bitdefender and Avira. Real-time protection ensures that harmful files not reach your computer.

Whether you are shopping online, downloading files or chatting with your friends you can be sure that 360 Total Security is there to keep you safe and your computer optimized. Clean-up utility is just one click away to keep your PC in optimal condition.

 

  • Virus Scan
    Integrating award winning antivirus engines from 360 Cloud Engine,360 QVMII, Avira and Bitdefender to provide you with the ultimate in Virus detection and protection capabilities.

  • Protection
    Protection offers 4 different user selectable modes - Performance/Balanced/Security and Custom. Each mode offers a different level of protection from malware, phishing attacks and backdoors.

  • Cleanup
    Cleanup frees your disk space by removing junk files and plugin which can improve system performance - With cleanup you can decide which areas and files to clean.

  • Speedup
    Manage and optimize your system services, boot up items and plugins - Shorten your boot time and get going sooner!

 

You can download 360 Total Security from http://www.360totalsecurity.com/en/download-free-antivirus/360-total-security/

 

 

Jailbreak via e-mail Scams

JailFile and carved soap gun are past: Modern Fugitive obtained his release by social engineering, as the case of a British prisoner shows.

A prisoner in London succeeded via an e-mail fraud his release.  He smuggled according to the BBC report a smartphone into the jail. He used the smartphone to create a similar sounding domain of the court with a registration of the investigating officer. In e-mails with this TLD he pretended to be a senior official and sent instructions to his dismissal to the prison administration. He got released without difficulty on the 10th of March.

Just three days later, when his defenders wanted to talk to him, the prison staff noticed that M. has been unlawfully removed from the jail. A few days after, M. handed himself later.  So much ingenuity obviously made an impression: both judge and prosecutor M. classified as "brilliant" criminal one, as the BBC writes.

The verdict on the talented social engineer M. is expected in April; he is said to have operated investment fraud under false identities and swindled about more than 1.8 million pounds.

 

Scam and Scammer - how to identify them

Scams target people of all backgrounds, ages and income levels all over the world. There is no one group of people who are more likely to become a victim of a scam. If you think you are "too clever" to fall for a scam, you may take risks that scammer can take advantage of you.

A scam looks like the real thing or a real opportunity. It appears to meet your need or desire. To find out that it is in fact a scam, you must first make the effort to check it properly. Take your time, ask questions and think carefully before you decide what to do. 

Scam from MonitorScammer are trying to manipulate you by "pushing your buttons" to produce the automatic response they want.

  • It’s nothing to do with you personally.

  • It’s to do with the way individuals in society are wired up emotionally and socially.

  • It’s because the response is automatic that people fall for the scam.

To stop scammers manipulating you into their traps, it can be useful to know how to prevent the automatic response they expect.

One of the believes is that all companies, businesses and organizations are legitimate and okay because they are all vetted and approved by the government or some other authority. That is not like this. Consumer protection organizations have very much work with the companies and their unhappy customers, because dodgy operators and scams are reported to them on a daily basis.

A similar dangerous myth is that internet websites are all legitimate because there are written words, or that it is difficult to set up a website.

It is quite easy and cheap to set up a professional-looking website. A scam website could be used to sell a dodgy product, or it could be easily made to resemble a genuine website, like a bank or credit union website. These websites are often only "live" for a few days. That is enough time to trick people into giving up their credit card details and/or other personal information.

Another belief, which makes people vulnerable to scams, is the idea that there are short cuts to wealth that only a few people know.

Ask yourself the questions:

  • If you know a secret to instant wealth, would you spend your time for telling it to others? 

  • Would you be in need to charge money for the information?

If you find some offers on the social networks, then check first the product and don't look at the promised earnings, Follow the steps:

  1. Overview how you can identify a scammer and bad selling products without making a background check - only by reading their offers with an open mind.

  2. If the offer is still interesting then you should continue with making a background check to avoid getting scammed.

  3. If you have a communication with your business partner on Skype then verify his location with the information in his profile by locating him

  4. If you are still convinced about the offer, then check if you find something about the seller or the product at other fraud warning sites.

  5. Nothing found until now? Make your contract with the broker or the seller.

A list of proved scammer can get found in the menu entry Scammer Exposed.

Offers from trusted and validated brokers can get found in the menu entry Fair Campaign Offers.

 

Scammer: ASTRAL LEGAL SOLUTIONS LLC - Eryka Johnson from Atlanta, Georgia, USA

Scams is issued from people all over the world. It targets people of all backgrounds, ages and income levels. In this case we have a scammer from USA, which has scammed a call center from India. The scam happened already more than 5 months ago. The crux of the issues like D. Ganesh reported it:

MODCHA Innovative Solutions Private Limited, the company from India, we are into the business of LPO, in the service of Document review, LDD, Coding and other services. We have received project from Astral Legal Solutions LLC and its owned by Eryka Johnson from Atlanta. The project worth of $5410.36.(excluding $500) I have attached the invoice along with billing date and the payment pending date. I have received only $500 you can identify the details in the invoice. I was expected to receive the entire money on or before 15th November 2014 (refer invoice).

Eryka JohnsonMs. Eryka, was referred by friend of friend Mr. Vinoth in India. He introduce her to me that the ASTRAL is looking to outsource their legal project in India but, now he himself claiming that she is not responding to his call or email as well.

Once the project is done, she deliberately start avoid my calls and email and after few days she is not responding through skype as well. I will forward the email trail for your reference then you can get the exact picture of this issue.

Skype id eryka.johnson and contact no: +14047909745, +17709643965, (this no. just now I got it from her skype id)
Eyrka Johnson contact no: 404-791-7714,(we used to get connected with this no while doing business)
I found the additional numbers for Eryka - 678-962-9609 from one of her emails and 855-791-7714 from her website.
Email id: erykaj@astrallegalsolutions.com, erykaj_legal@bellsouth.net.

We can see at the following communication how Eryka Johnson is inventing issues why she cannot do the payment. The reason for this is, that she likes to win time for continuing her fraud business. D. Ganesh has given her too much time. Such problems need to get reported earlier. The maximum overtime for a payment should not exceed 30 days before involving a lawyer and bring her in front of law court.

From: erykaj@astrallegalsolutions.com [mailto:erykaj@astrallegalsolutions.com]
Sent: 24 September 2014 05:09 AM
To: Ganesh
Subject: RE: Fund Transfer
Importance: High

Hi Ganesh.

My apologies for the delay in responding, as I have been dealing with a family death & funeral this past week.

Today I am trying to catch up & respond to some emails, as I am still with family in mourning.

The next transfer is being prepared, as I have some business dealings with the bank before I can send additional transfers.

However, I think there is some issue regarding Vino. And I have advised Vino that I should not discuss any financial matters without your permission.

He has also messaged me & is asking for an update, because he is put in some situation.

I have contacted my attorney, and unless I receive written permission from you, I should not discuss any financial details with Vino.

Please give me a few days to get settled & finalize the transfer, & get the details to you.

Until then, please advise whether Vino has permission on behalf of Modcha to discuss the financial situation.

Although in the past, Vino & I speak on family & personal matters, I must remain professional & not violate confidentiality.

I will be available on Skype tomorrow.

Eryka

On September 19, 2014 at 7:47 AM Ganesh <ganesh@modcha.com> wrote:
Hi Eryka.. Kindly respond to my email or Skype.. As per SOW we have to get payment in 45 days but now it crossed more than 100 days. All these days we have supported you and even continued our projects without any hesitation.. but now, it is high time for you to show your business ethics. Make payment immediately. Thanks in advance.

From: Ganesh [mailto:ganesh@modcha.com]
Sent: Friday, September 19, 2014 1:28 AM
To: 'erykaj@astrallegalsolutions.com'
Subject: Fund Transfer

Hi Eryka,

Kindly do the fund transfer at the earliest. $4,258.73 + $1,151.63 (total pending amount is $ 5410.36). we are in the needy and invoice has crossed more than 100 days. So, initiate the payment asap.

Hope you are doing well. I have pinged you in SKYPE many times but I didn’t get any response, hope you are busy with your schedule but I will appreciate if you make payment at the earliest.

Thank you,

D. Ganesh

It looks for me that Eryka Johnson has tried to start a new and legal business, because she used a real name and a real address for registering her domain. As the business has not been running like expected and she needed to survive too she started scamming other people. In such a case the money will be lost and it will take years until the scammed money can get retrieved. D. Ganesh will only have the satisfaction that he made troubles for her by bringing her in front of the law court. For the money he will have to wait years.

The registration data of the domain astrallegalsolutions.com:

Domain Name: ASTRALLEGALSOLUTIONS.COM
Registry Domain ID: 1787823097_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.networksolutions.com
Registrar URL: [link removed] Date: 2015-01-29T01:37:16Z
Creation Date: 2013-03-21T07:16:33Z
Registrar Registration Expiration Date: 2016-03-21T04:00:00Z
Registrar: NETWORK SOLUTIONS, LLC.
Registrar IANA ID: 2
Registrar Abuse Contact Phone: +1.8003337680
Reseller:
Domain Status:
Registry Registrant ID:
Registrant Name: Astral Legal Solutions
Registrant Organization: Astral Legal Solutions
Registrant Street: 1072 West Peachtree Street NW, #7334
Registrant City: Atlanta
Registrant State/Province: GA
Registrant Postal Code: 30357
Registrant Country: US
Registrant Phone: 404-790-9745
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Johnson, Eryka
Admin Organization: Astral Legal Solutions
Admin Street: 7345 Amhurst Terrace
Admin City: Atlanta
Admin State/Province: GA
Admin Postal Code: 30349
Admin Country: US
Admin Phone: +1.4047909745
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Registry Tech ID:
Tech Name: Johnson, Eryka
Tech Organization: Astral Legal Solutions
Tech Street: 7345 Amhurst Terrace
Tech City: Atlanta
Tech State/Province: GA
Tech Postal Code: 30349
Tech Country: US
Tech Phone: +1.4047909745
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server: NS19.WORLDNIC.COM
Name Server: NS20.WORLDNIC.COM
DNSSEC: Unsigned
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] Last update of whois database: Sat, 28 Mar 2015 23:44:51 GMT

Eryka Johnson _ LinkedIn.pdf (5.13 mb)