Offshore Outsourcing & Scammer

Sandeep Yadav from Ahmedabad, Gujarat, India calls himself at his LinkedIn profile (.pdf) to be a Sr.BDM at ACE Infosys and his main duty are "Legal Services". He hopes that he can impress people with the words "Legal Services" because he is nothing else than a scammer, which even does not know how to scam. For "Legal Services" he needs to have a legal education, but in his LinkedIn profile is written:

Gujarat University
Bachelor of Commerce (B.Com.), Business, Management, Marketing, and Related Support Services
2013 - 2019

As we have now the end of the year 2015, he has for the case that he has ever seen the Gujarat University from inside, even not the half of his studies absolved and calls himself already to be a Bachelor of Commerce! A Bachelor of Commerce is not able to provide Legal Services, because he does not have a legal education! I think he even don't have any education like all other scammers and that he is even too lazy to do some productive work.

That he has not any education gets confirmed in his LinkedIn profile (.pdf), because he thinks that the secton work experience is there for sending emails:

Project Manager
MNC Group
Januar 2015 – Today (1 year) Ahmadabad Gujarat
Hi,Sir
Non Voice Process Available For Good Centers. Limited Slots Available.
Consultants Are Also Welcome. For More Information Contact At The Below Mentioned Details

I have never found any Bachelor of Commerce, which is not able to understand the English words "work experience". For the case he is really attending the University of Gujarat then this University is taking everybody only for getting money and does not take a look at the quality of their students.

The missing education and that Sandeep Yadav - Viral Pithadiya - aceinfosysos.com is nothing else than an advance fee scammer gets shown at his campaign offers in the month December too:

• TELECOM CAF FORM FILLING PROCESS (.pdf)
  CONSULTANCY CHARGE:- 15 LACKS (wow I have been thinking he likes to have money "lacs", but he likes only poverty, destitution, poorness, penury, indigence, neediness and that 15 times)

• ADVANCE AND DAILY BILLING WITH INBOUND PROCESS, DIRECT SIGN UP (.pdf)
  
  In this offer he is even not able to provide any information. The offer at LinkedIn Pulse contains only - a kindergarten child make better inventions:

  Thanks & Regards
  Sandeep Yadav
  7043338821
  Sr. BDM
  www.aceinfosysos.com

• INBOUND PROJECT (.pdf)
  Our charges : INR 14.00 Lacs
  1st month advance payment and from second month daily payment.
  SOFTWARE: PROVIDED BY US (which kind of software can that be what he likes to provide?)
  Dell Inbound
  Type of Process: Inbound non technical customer care / guidance (wow, I have been thinking that Dell is trading with computers and their customers need help in setting up their systems)
  Work Description: Non-Technical / Customer care Query handling
  
  In this offer the scammer confirms that he even does not know with what kind of products Dell is trading.

Summary: If you are thinking logical and take a look at all provided information you can easily identify stupid scammers like Sandeep Yadav - Viral Pithadiya - aceinfosysos.com by yourself. The proverb "Knowledge is power" gets confirmed in this case.

If you take a look at the comments on the offer from the scammer Sandeep Yadav at https://www.linkedin.com/hp/update/6083285382043099136 then you see how save the BPO projects are, which are getting offered from "save BPO" - Malladi Phanindra - savebpo.com:

With this comment confirms Malladi Phanindra that it is not only greedy he is stupid too. It is not important for him that the centers are getting something for their money - it is important for him only to get some visitors to his site and to make some money. You can only be sure that you'll get scammed by trying to take such offers.

The domain registration dat from aceinfosysos.com:

Domain Name: ACEINFOSYSOS.COM
Registry Domain ID: 1911043583_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-03-18T14:05:50Z
Creation Date: 2015-03-18T14:05:50Z
Registrar Registration Expiration Date: 2016-03-18T14:05:50Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Viral Pithadiya
Registrant Organization:
Registrant Street: B/ 118 Rajmandir,Isanpur,Ahmedabad
Registrant City: Ahmedabad
Registrant State/Province: Gujarat
Registrant Postal Code: 382443
Registrant Country: India
Registrant Phone: +91.9725912900
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: viral.pithadiya.123@gmail.com
Registry Admin ID:
Admin Name: Viral Pithadiya
Admin Organization:
Admin Street: B/ 118 Rajmandir,Isanpur,Ahmedabad
Admin City: Ahmedabad
Admin State/Province: Gujarat
Admin Postal Code: 382443
Admin Country: India
Admin Phone: +91.9725912900
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: viral.pithadiya.123@gmail.com
Registry Tech ID:
Tech Name: Viral Pithadiya
Tech Organization:
Tech Street: B/ 118 Rajmandir,Isanpur,Ahmedabad
Tech City: Ahmedabad
Tech State/Province: Gujarat
Tech Postal Code: 382443
Tech Country: India
Tech Phone: +91.9725912900
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: viral.pithadiya.123@gmail.com
Name Server: DNS1.NAMECHEAPHOSTING.COM
Name Server: DNS2.NAMECHEAPHOSTING.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-12-18T13:00:00Z <<<

The scammer Rajib Singh contradicts himself in the spam email he sent out on November 24. He promotes a NON-VOICE project without any UPFRONT payment for the centers. If you read the email you'll see that he likes to get Rupees 10,000 (~US$ 150.64) as a booking fee which needs to get paid in advance.

It does not matter how high the fee is and how he calls it. In any case is it a UPFRONT or advanced fee. As he likes to be a broker or consultant needs he get paid from the one, which has given him the campaign. As not one company from the U.S. is searching for a broker or consultant in India the scammer Rajib Singh does not have any contract with any client.

Rajib Singh does even not like to show his face at his LinkedIn profile because he does not like to provice a man-hunt picture by himself. Such people are even not using their real name for their profile.

Typical for the scam is the offer that the consultation fee of Rupees 50,000 (~US$ 753.19) will deducted from the first billing and the center has to pay 5% royalty, which is only written in the attached word document. This facts should lead many centers to pay the advanced booking fee. In reality has the scammer no contract with any client.

That the complete campaign is nothing else than scam gets shown if we take a look at the process description:

The process is a lead generation of consumers from US, Canada, Australia and UK. Need to capture simple data like name, address and contact number from yellow pages and other directory sites.

Facts which make this campaign to a scam:

• In this campaign description gets shown that the scammer does even not know what the yellow pages are. As he writes that consumer data shall get captured from the yellow pages the result will be zero because at the yellow pages are only companies listed.
  
  
• The scammer Rajib Singh does not know that the data can get bought from the yellow pages. If a company buys these data will it be even cheaper than to enter it manually. The scammer writes in his offer that the client pays per center and per month Rupees 450,000 (~US$ 6,778.67). That makes for the full duration of 18 months for each center around US$ 122,016.06. To buy the data from the yellow pages from U.S., Canada, Australia and UK will be in any case cheaper than two centers are getting paid for the work and the data will have 100% accuracy.
  
  If I compare the price for the manual work then I can get it even cheaper by renting some servers, install web crawlers on it and download the content of the yellow pages by myself. Even in this case I'll get 100% accuracy and I need to pay only 1-2 operators which are controlling the jobs of the servers.
  
  In both cases the client will have the data faster than they can get typed from agents.
  
  
• The scammer posted similar campaigns at LinkedIn some time ago, which got negative comments:
  
  11 months ago in the group BPO - Business Process Outsourcing:
  

  RAJIB SINGH IS A BIG FRAUD. DO NOT FALL FOR HIS FAKE OFFERS. HIS PROFILE ON LINKEDIN IS FAKE. ASK FOR HIS ORIGINAL ADDRESS AND NAME. I LOST RS.11500 TO HIM.

  HE WILL GIVE YOU HIS WIFE'S NAME AND BANK ADDRESS FOR DEPOSIT AS HIS COMPANY'S DIRECTOR. HER ADDRESS IS FAR AWAY FROM CALCUTTA. HE WILL GIVE YOU BITLANDERS.COM SITE WITH MULTIPLE ACCOUNTS CREATED BY HIM TO WORK. NOBODY WILL EARN THAT MUCH OF MONEY FROM THAT WEBSITE. HOW HE WILL PAY TO YOU FOR BLOGGING. IT IS PURELY FOR COLLECTING MONEY. I LOST RS.11500 FOR HIS FALSE OFFERS. HE IS A BIG FRAUD. MY EMAIL BSK1960@GMAIL.COM

  
  9 months ago in the group outSOURCE NOW...:
  

  He is a big fraud. Do not pay him. He will loot your money decently. His profile is fake. Ask for his real name and address before paying. He will give you another lady's bank address for depositing the money. He will tell you cock and bull stories after deceiving you.

  He will give you Bitlanders.com site address. You can register yourself on that site and earn money. He will give you multiple accounts on that site which is against the site rules. Do not fall for his tactics.

  
  9 months ago in the group DATA VENDORS FOR CALL CENTRE:
  

  RAJIB SINGH IS BIG FRAUD. DO NOT FALL FOR HIS DECENT TACTICS. DO NOT LOOSE YOUR MONEY FOR THIS IDIOT.

The genuine scam and spam email from the scammer Rajib Singh:

Rudolf Faix <rudolffaix@gmail.com>

LinkedIn offer

Rajib Singh <rajib.eastedge@hotmail.com>	Tue, Nov 24, 2015 at 7:43 AM
To: Rudolf Faix <rudolffaix@gmail.com>
Hello, Urgent requirement for NON-VOICE PROJECT Opportunity without any UPFRONT for all centers!!! CALL AT +91 8820749150 PLEASE DONOT DROP MESSAGES ON LINKEDIN. INTERESTED CENTERS NEED TO CALL ME FOR FURTHER DISCUSSION. We are pleased to offer you an excellent and genuine NON-VOICE project with DIRECT CLIENT SIGNUP AND ADVANCE PAYMENT OF 15 DAYS.   THE PROCESS IS A LEAD GENERATION OF CONSUMERS FROM US, CANADA, AUSTRALIA AND UK. NEED TO CAPTURE SIMPLE DATA LIKE NAME, ADDRESS AND CONTACT NUMBER FROM YELLOW PAGES AND OTHER DIRECTORY SITES. There will be no quality deductions at all from client side but they expect good quality work on regular basis. We have given all the details in the attached documents.   Consultation fees of Rupees 50000 will be taken from billing. Only Rupees 10000 needs to be paid in advance for slot booking.   SMALL CENTRES CAN START WITH ONLY 5 SEATS   PLEASE CALL ME BEFORE SENDING YOUR PROFILE. PLEASE DONOT DROP MESSAGES ON LINKEDIN. Only serious centers are requested to contact for more details to:   Rajib Singh BDM- Eastedge Cell: +91 8820749150 E-mail: rajib.eastedge@hotmail.com Attachments: Data Format.xls, Proposal.docx

This case shows exactly the scam what happens if a broker or consultant (Scammer) is offering some campaigns by asking for huge up-front fees. In this case the scammer Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar offered a campaign where the client did even not know that he is outsourcing something. With other words the scammer Skope Outsourcing tries to sell dreams.

eMatrix has been so stupid and agreed to pay the highest part of the up-front fee for the process by signing up the MOU and before having a contract with the client. The signing of the SLA got delayed from the scammer Skope Outsorcing. For this eMatrix called the supposed client American Apparels Inc. During the phone call they got the information that American Apparels Inc. DOES NOT OUTSOURCE ANY PROJECT TO OFFSHORE LOCATIONS.

With other words the scammer Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar offered a campaign, which does not exist. The campaign got freely invented and as the scammer has taken for a hudge up-front fee is Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar nothing else than a criminal which needa to get locked up in jail and the key should be thrown away.

American Apparels Inc. is manufacturing and trading clothing. If eMatrix would have informed themselves before then they would got it by themselves that a chat support process for a shop or a manufacturer would be impossible by the U.S. law because the client cannot give them access to the customer database and without access to the customer database will a support for customers impossible. Which kind of support does he like to give for the customers of a clothing manufacturer? That a blouse should not get used as a slip or that a swimsuit is not the correct dinner outfit?

All the process shows that the scammer Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar had never a contract with the client and his only income source is the up-front fee for the process. He only has found an egghead which has paid hm the up-front fee.

The scam is alread found in the offer email from Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar:

From: "Skope Outsourcing" <skopebpooutsourcing@gmail.com
Sent: 29 May 2015 23:09
To: apratim.chauhan@ematrix.us
Subject: Fwd: regarding chat process

 

Dear Apratim,

Hello,

Urgent Center Require only 3 slot left


Chat Support Process (USA online

Garments Company) With Fix Payout

Nature Of work: - Answer all the queries of the USA based customer through

Chats .Center will get a admin portal where they can chat with customer.

PC Required: 10 Seats

Workload: Dependent on center capacity

Contract period: 11 Months

Working Day: 30 Days

Shift: 8 Hour as per USA time Zone

Submission: Daily

Pay Out: $6 / hour/Per Agent

Billing: - 6$ x 8 hours x 10 seat

Example:- If a US dollar Rate is 60.00 (INR) 6$

(360 Inr) x 8Hrs x 10 seats = 28800 Per day

If center runs 26 days in a month then - 28800*26 = 748800/- Approx

Payment: After Invoice within 10 working Days

Payment Cycle: 15 Day

PAY CHANNEL: Cheque or Bank Transfer

Sign up with: - End client based at USA and sign will be at vendor’s office in India



Vendorship Charges:2,50,000


Sign up Procedure:

1. Send your Company profile with Document.

2. After giving the amount the sign up.

3. Training

4. Go live.

Requirements:

1) Center sends Application Form with Complete Company Profile & LOI

2) Center submits following legal papers & certifications : Bank Statements

for last 6 months + IT Returns of last 1 year

3) Pictures of Existing Infra.

4) Pan card Snapshot Required.

5) Center has to ensure that all that is mentioned in the company profile

and other legal papers & certification is true and correct.

* Technical Specifications *

WORKSTATION’S CONFIGURATION:-

Higher Processors: Windows XP

Desktop Machine with Operating system

CPU: - Dual core 3GHz

Ram 2 GB DDR2/3

LCD 16” inch

HDD 160 GB

Mbps Internet

You Can Get ADVANCE PAYMENT but after 20 days live work.

If you are interested than you can free to call me otherwise sent me your company profile with sanpshots.

 

Thanks

Inkesh

 

We find a big lie alread in the following email from Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar - that the client has reviewed the application from the center eMatrix:

From: "Skope Outsourcing" <skopebpooutsourcing@gmail.com>
Sent: 29 May 2015 12:46
To: apratim.chauhan@ematrix.us
Subject: Terms and Conditions Signup and Confirmation

 

Dear Apratim,

 

 

 

                As per the telephonic conversation we had this is inform you Mr Apratim Singh our client has reviewed the company profile and along with Office Snaps hence he is approved your company to move forward to start the campaign with 1 slot. Mr Chris Smith wants to check on with company's registration and DOT Licence certificate kindly send them all ASAP.

 

Signup Procedure -

1. Onsite Signup - Signup would be held in USA Client Office. All the expenses would be beard by company to USA along side me.

2. Online Onsite Signup- Signup would take place in your own office alongside me would arrange Video Call with client and get the signup Done . Company Needs to bear all traveling expenses from Mumbai to Delhi to and fro for 1 person.

 

Terms and Condition for Consulting Fees-

Signup Fees - 2,50,000/-

 

1. 1,50,000 /- is Payable at the time MOU with all Legal Registered agreement

2.    50,000/- is Payable at the time of SLA Signup with Client .

3.    50,000/- is Payable when center goes live on the project.

 

No Negotiations can be held its nominal fees

 

Contact Details

 

Mr. Inkesh

Mobile Number - +91-9860666270

Address - 2nd Floor, Flat No - 207, Virar Garden, Virar ( West ) , Mumbai-401404.

 

 

Thanks

Inkesh

All this behaviour from Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar shows the scam. As scam is a crime eMatrix has now the only possibility bring Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar in front of the law court. He has a notary signed MOU (MOU with inkesh ematrix llp (pdf) (2.99 mb)) and the payment proves. To bring such scammer behind the bars will give eMatrix only some satisfaction and will not bring him the money back because you cannot reach into the pocket of a naked one!

In any case you should not get impressed from dream offers. Use your brain: as better the offer seems to be as higher is the risk to get scammed. Crying afterwards instead of thinking before is only the second best solution.

Facebook profile of Inkesh Parmar - there you can see that the scammer does not like to provide a man hunt picture by himself.

The scammer Anil Sharma is dreaming from hot ice. He tries to make money by using premium phone numbers. He is not the first which tried it, others are already bankrupt or you can visited them in jail.

Lets start with his email first:

From: Anil Sharma <as5167021@gmail.com>
Date: Tue, Jun 9, 2015 at 2:18 PM
Subject: Fwd: IPRN PROCESS DETAIL
To: amigoshealthcare@gmail.com

Hi,
Please find the attachment of process detail and payout rate card.
Regards
Anil

Attached to the email above have been a Word document and an Excel spreadsheet. Both can get downloaded at the end of this article. The content of the word document is copied here:

This is a dial and disconnect process does not require manpower. All these numbers will be provided by us which the center which will be dial through the predictive dialer or soft phones. We are interconnected and have a physical presence in almoast every part of world who are giving us highest out payment in those countries on non-geographic and premium rate number.We provide readymade telecom solution horoscope, live chat, tarot card reader, online voting, quiz shows, game shows and much more.

Technical requirement: There is no such Technical requirement for this project. All you need is a Computer, Inernet with good speed, a predictive dialer or Softphones like eyebeam, zoiper, 3CX etc. These softphones are easily available for free in Google.

How it works: To call these Premium rate numbers you need have Premium VOIP Carriers or Premium Voip Providers. You have to Purchase Minutes from the provider and dial the number. You will get the Payout List which is attached in this email. Get in touch with your Minutes Provider and see if your provider have the minutes for the countries and codes which are mentioned there. Once the center has the access to a particualr destination and starts dialing for the same. The center needs to send the Daily Call Report to us on a regualr basis. The DCR will be provided by the Minutes Provider.

Our requirement: Interested Centers need to dial 10,000 Mins. (Minimum) ( Maximum No Limit) everyday. There should not be any GAP in Dialing.  It is very easy to dial 10,000 Mins. a day with single system. All the 3 Softphones can be easily installed in a single Computer. Eash mentioned Softphones have 6 lines in it. As in result 18 lines can be dialed on one go with single Computer.
For Example: Eyebeam, Zoiper & 3CX has 6 lines each. That makes 18 lines available. If a center dials a particular number 18 times in one go and the duration of call is 60 mins, (Assume) the equation will be: 18 lines  X 60mins =1080 Mins in just 1 call.

Payment Methods:  The only Payment method which is available is WIRE TRANSFER. We provide DAILY PAYOUTS for every destinations mentioned on the attached list. For example:  If a center starts working on Monday, the payment of Monday will be reflected on Wednesday, Tuesdays payment will be reflected on Thursday and so on ( as it takes 48-72 hours for the payment to get reflected.)

Note: As mentioned above there should not be any GAP in dialing proceducre. The center has to buy the minutes in BULK. Since the payment will be reflected on wednesday, In short center has to  buy minutes not only for Monday but also of Tuesday and Wednesday.

Profit Margin: Any center can easily earn $100 a day from a single system,
For Example: The Payout of XYZ country is $0.10 / Min.
The Cost of XYZ country Mins is $0.09 / Min.
The center dials 10,000 Mins a day PAYOUT IS =  10,000 X  $0.10 =  $1000
Cost of 10,000 Mins is = 10,000X $0.09 = $900.
Profit    =  $1000(payout) - $900( Cost of minutes.)
Profit   =   $100.

Interested Centers Need to send an LOI, mentioning name of company, details, desired destinations to dial, interested number of Mins to dial( Minimum 10K). Banking Details for Payment Transfer. 40% advance payment once you are ready with voip to dial.

Good Luck, Wish to hear from you soon.

Summary from the email above: Premium phone numbers are fixed rate phone numbers. The owner of the phone number gets paid for receiving calls by using this numbers. Normally are premium phone numbers only reachable from the domestic area. From abroad you have normally no chance to reach this numbers. You need to find a VoIP provider, which terminates the calls in each of the listed countries or you have to use different VoIP providers  As the premium numbers are fixed price numbers (other would be a payment for the owner of the number not be possible) are the VoIP providers not interested to terminate such calls because they cannot earn something for this minutes. If they are terminating in a country and have the status of a phone provider in this country they need to terminate such numbers for the fixed price given by the regulatory office. If you find a promotion from a VoIP provider with cheaper prices then the fixed price from the regulatory office then you can be sure that the phone number is not reachable. Such phone numbers have a maximum talk time too. The call gets automatically terminated as soon the talk time reached the maximum. For this it would not be possible to generate 1000 minutes with one call.

With other words the scammer likes to lead you with wrong prices for generating money for him or the phone number owner by giving you wrong information.

The scam gets found in the paying list in respect to the cost of calls per minute. As my company is in Austria VoIP provider I have taken as example the Austrian and German numbers from the payout list:

AUSTRIA			43720121254			0,06	EURO
AUSTRIA			43810104373			0,1	EURO
AUSTRIA			43810959284			0,04	EURO
AUSTRIA			43810959419			0,04	EURO
AUSTRIA			43820893044			0,1	EURO
AUSTRIA			43820893096			0,1	EURO
AUSTRIA			43820893121			0,115	EURO
AUSTRIA			43820894131			0,11	EURO
AUSTRIA			43820894363			0,09	EURO
AUSTRIA			43820896134			0,1	EURO
UNITED KINGDOM			447893391620
POLAND			48700000670			0,07	EURO
POLAND			48720914225			0,03	EURO
GERMANY			4915702486770			0,015	EURO

This payout list is simple wrong. 

All Austrian phone numbers, which are starting with 43720* are not premium phone numbers. This phone numbers are simple VoIP phone numbers. You can call me by using such a phone number from anywhere at the world. There is no payout for the owner of the phone number. The price for calling such a number is normally around € 0.005/minute.

All Austrian phone numbers which are starting with 43810* are premium phone numbers which have a fixed price of € 0.10/minute. The payout for the owner of the phone number varies depending on the volume of calls during a given period.

All Austrian phone number which are starting with 43820* are premium phone numbers which have a fixed price of € 0.20/minute. The payout for the owner of the phone number varies depending on the volume of calls during a given period.

The prices for Austria include 20% VAT, which are normally not applicable for foreign countries outside of the European Union.

All UK phone numbers, which are starting with 4478933 are mobile phone numbers of alternate providers. The price to call such phone number is normally between € 0.13 and € 0.17 per minute.

All German phone numbers, which are starting with 49157* are mobile phone numbers and not premium phone numbers.

All Poland phone numbers, which are starting with 4870* or 4872* are mobile phone numbers and not premium phone numbers.

You see the provided list is completely wrong. I think that the scammer Anil Sharma made big mistakes by inventing this campaign. So you can expect that he will never pay the centers. Don't forget scammer are even too lazy to use their brain and for this they are even making mistakes if the try to use their untrained brain.

PROCESS DETAILS.docx (13.34 kb)

RESELLER RATES - SUMMER SPECIAL.xlsx (17.46 kb)

Call centers be aware from the “refundable” security deposit. All this offers are nothing else then SCAM. In the normal world a security deposit is given to this one, which gives a value, which cannot get retrieved fast (in leasing, rentals, etc.).

In the case of call center work the given value is the phone bill and the work of the agents, which cannot get retrieved. For this you are able to ask for a security deposit. Especially if the agreed billing period is longer than 1 week you should ask for a security deposit.

A security deposit should include the agreed counts of agents * hours of work during the agreed working time * hourly base + any payment for the broker! A security deposit can be done by an irrevocable bank guarantee, which needs to get accepted at your bank. Don’t start working if your bank does not accept the given bank guarantee. In this case you’ll never see your money.

Call center friends, don't get scammed, a contract should be only valid if you get your security deposit paid.

Definition of a security deposit from Wikipedia (http://en.wikipedia.org/wiki/Security_deposit):

A security deposit is a sum of money held in trust either as an initial part-payment in a purchasing process (often used to prevent the seller selling an item to someone else during an agreed period of time while the buyer verifies the suitability of the item, or arranges finance) - also known as an earnest payment, or else, in the course of a rental agreement to ensure the cost of repair in relation to any damage explicitly specified in the lease and that did in fact occur.

In certain taxation regimes a deposit need not declared as part of the gross income of the receiving party (person or corporation) until either the depositing party or an arbitrator agrees the funds may be used for the intended purpose.

A 1990 United States of America ruling[1] provides that a deposit differs from an advance payment because the depositing party has dominion over the funds and retains the right to insist upon repayment in cash. On the other hand, the party making an advance payment retains no right to insist upon the return of the funds as long as the recipient fulfills the contractual agreement.

The rationale behind the court’s decision is that the recipient of the deposit does not enjoy - complete dominion - over the funds and is subject to an express obligation to repay so long as the customer fulfills his or her legal obligations. Additionally, both the timing and the method of refund are largely within the control of the depositing party, as he or she can choose to insist upon repayment in cash or apply the deposit to purchase services. The recipient’s right to retain the funds of the deposit is contingent upon events that are outside of his or her control.

An important note is that although the recipient may receive an economic benefit from the deposits - i.e. interest - the prospect that income will be generated provides no ground for taxing the principal. However, any income that the recipient may earn through the use of the deposit money is, of course, taxable.

 

In leasing

Security deposits are required most often by lessors of automobiles, apartments, and commercial real estate.

The security deposits required by many residential landlords of their tenants are the source of much dispute and litigation. Many states and municipalities have enacted laws that specifically regulate the landlord's ability to withhold tenant security deposits after a tenant moves out. Some states and cities require that interest be paid to the tenant as it is earned on the security deposit.

In some legal regimes the deposit has to be placed with an independent escrow agent or licensed deposit taker such as a bank so that the risk of fraud is reduced and the funds earn interest at a fair market rate.

In the United States of America, Washington DC, Alaska, Illinois, and Wisconsin have notably more tenant-friendly legislation in place than states like Indiana or Michigan, for example. The cities of Madison, Wisconsin and Chicago, Illinois have in place substantially greater protection of tenants' security deposit rights than the surrounding areas.