Offshore Outsourcing & Scammer

Deep Blue Marketing is offering campaigns for call centers without any upfront fees. This tries to use the scammer Prabhat Goel for reselling the campaigns from Deep Blue Marketing by asking for Consultancy Fees: 1 lakh – (50 k advance & rest on signup with client) as written in his word attachment.

As Deep Blue Marketing has an exclusive contract with the client and Prabhat Goel does not have any contract with Deep Blue Marketing, you’ll never get something for your upfront fee! In such a case you’ll only finance a scammer.

The email sent out by Prabhat Goel:

From: Prabhat Goel <talkeindia@gmail.com
Subject: US Process - for Outsourcing
To:
Date: Monday, June 15, 2015, 3:29 AM


Dear Linkedin Members,

I have seen you comment on my US Inbound Campaign that was over a year back.

If you are looking for genuine and profitable avenues, try the ongoing Solar Energy Campaign with direct signup. I have attached the process outline & ROI Sheet, and the process also has an ongoing revenue apart from sales commission.

You can contact me on 9560194979 or mail your profile on talkeindia@gmail.com

Best wishes
Prabhat Goel
Skype: talkeindia

His reply to Lars Christiansen about the complaint for this campaign:

From: Prabhat Goel [mailto:talkeindia@gmail.com]
Sent: Monday, June 15, 2015 7:59 PM
To: l.b.christiansen@deepbluem.com
Cc: Rudolf Faix
Subject: Re: FW: US Process - for Outsourcing (Taken from Deep Blue Marketing)

Hi Lars

I have no contact with Deep Blue Marketing but the campaign is provided by a fellow consultant from Mumbai and this is the consultancy charged by him.

Prabhat

It does not matter if he is promoting the campaign for himself or someone else. Fact is that he is promoting the campaign and for this is he responsible. In this case is it like in the proverb: “The devil takes the hindmost”.

If he has really the campaign from another consultant, then he has failed by making a background check about the credibility about his “fellow consultant”. Such a fail make him not trustworthy, responsible for the promotion and to a partner in crime with his “fellow consultant”. In my opinion is nothing else than a protection assertion. In any case it could the funny situation that one scammer is scamming his fellows.

Prabhat-Goel-LinkedIn.pdf (2.36 mb)

Scammer are too lazy for a normal work, They like to get rich quick without moving themselves. They are even too lazy to write a complete campaign offer with conditions. For this they are only writing a few words as caption and their phone number or email address from a free mailer like gmail. In the case they are writing their phone number they are even too lazy to add the country code.

Such an offer can get easily changed to a requested campaign of a center. The phone numbers are mostly prepaid phone numbers, which makes it much more easy for the scammer to disappear after he got some payments. The center has nothing to locate the scammer.

Conclusion: Don't try to make some business with someone, which is too lazy to provide all the campaign descriptions in their posting or on a separate website. Make a background check of your future business partner. If a background check is negative or not possible then forget the offer!

As more campaigns of one person or company are offered as higher is the risk to get scammed.

Forget offers, which are hosted on a free website like weebly or webstarts. Such offers are only for private people to make their family site. A real company will take the afford of a own domain and will not hide themselves behind a proxy service.

The scammer MatrixInfotech Farhan Khan made today the background check more interesting for me, because he tried to rescue himself with arguments. As he has seen that his arguments could not speak against the provided facts his language has becoming rude.

Let's take a look at the start with the facts. His upbringing and education is not as important. His rude behavior shows us only that he is not conflictable, his character and is for us not so important. It only disqualifies him to be a real businessman.

Who finds the irony in my words is allowed to laugh out loud. His very impressing starting page of his website:

Since the begin of the Internet I did not see such an impressing starting page. The kids in the primary school in Europe are making a better starting page than this one. Anyway, it comes better. It looks like this guy does not know the difference between years and months. At http://bpoprojects.co.in/about.html is written (failures are marked red):

What We Do
Matrix Info Tech is in operations since past 4 years. We are a PAN India company provides B.P.O & Data Entry services. The services we provide includes Contact Center services such as customer service, market research and surveys, verification, Back office services including data management, Scanning, indexing and storage of bulk and Confidential documents. We are one of the pioneers in Document Management doing end to end activity in the Telecommunication Industry. We are managing, Digitizing and of documents across various states in India and the numbers are increasing day by day.

In the last 4 years we have made our presence felt PAN India. We are backed up by a strong and dedicated work force of more than 1250 people working round the clock meeting the deadlines of our clients.

For proving the red marked part of the text we take a look into the domain registry data and find out that the domain got created on June 13, 2014 (the Facebook account got created June 6, 2014) - the domain is less than a year old. For this the company, if it is a registered company, cannot be already 4 years on the market. We find some other interesting facts in the domain registry data. The scammer does not know the difference of an area and a street. He does even not know his own postcode:

Domain ID:D8491963-AFIN
Domain Name:BPOPROJECTS.CO.IN
Created On:13-Jun-2014 09:33:43 UTC
Last Updated On:12-Aug-2014 19:20:40 UTC
Expiration Date:13-Jun-2015 09:33:43 UTC
Sponsoring Registrar:Net4India (R7-AFIN)
Status:OK
Registrant ID:R14061314544842
Registrant Name:Farhan Khan
Registrant Organization:Matrix Infotech
Registrant Street1:HSR Layout
Registrant Street2:
Registrant Street3:
Registrant City:Bangalore
Registrant State/Province:Karnataka
Registrant Postal Code:123456
Registrant Country:IN
Registrant Phone:+91.8543832667
Registrant Phone Ext.:
Registrant FAX:
Registrant FAX Ext.:
Admin ID:A14061314544842
Admin Name:Farhan Khan
Admin Organization:Matrix Infotech
Admin Street1:HSR Layout
Admin Street2:
Admin Street3:
Admin City:Bangalore
Admin State/Province:Karnataka
Admin Postal Code:123456
Admin Country:IN
Admin Phone:+91.8543832667
Admin Phone Ext.:
Admin FAX:
Admin FAX Ext.:
Tech ID:T14061314544842
Tech Name:Farhan Khan
Tech Organization:Matrix Infotech
Tech Street1:HSR Layout
Tech Street2:
Tech Street3:
Tech City:Bangalore
Tech State/Province:Karnataka
Tech Postal Code:123456
Tech Country:IN
Tech Phone:+91.8543832667
Tech Phone Ext.:
Tech FAX:
Tech FAX Ext.:
Name Server:NS1.NET4INDIA.COM
Name Server:NS2.NET4INDIA.COM
Name Server:
DNSSEC:Unsigned

As HSR Layout seems to be a popular and rich area in Bangalore, he just invented this address and has even been too lazy for make a lookup for the postcode of this area. He has simple overseen that the area has street addresses too. A street number and the name A/B cross road is not sounding so good like HSR Layout. It seems that the scammer is living in the slums and only like to make a better impression then the reality shows. Even this fact naming only an area instead of a street shows that the scammer likes to hide himself in the anonymity of the Internet.

You find the place HSR Layout in Google maps:

If you press a few times zoom out (-) then you get the name of the areas:

A look at http://ind.postcodequery.com/bDlmYQ==.html shows us that HSR Layout has the postcode 560102 and not like the spammer has written into his domain registration 123456.

The next fact are the offered campaigns from Matrix Infotech Inbound and Non Voice. There is no offer for any outbound process. Maybe he is afraid to offer a real campaign.

We find a lot of banking inbound and form filling processes. This shows us that the offers are only scam, because according to the law of Australia, European Union and USA are all this data protected. How can you handle any customer service if you don't have access to the customer data? Which forms do you like to fill if you have no customer data available?

Not one bank will give you access to their systems. So which kind of customer service do you like to provide?

One more error is shown if you try to download a project description file. You get the error "No preview available":

Facebook Profile MatrixInfotech Farhan Khan.pdf (9.82 mb)

Posting in the Facebook group GENUINE OUTSOURCING.pdf (1.47 mb)

Website bpoprojects.co.in:

About - Matrix Info Tech.pdf (1.83 mb)

Contact - Matrix Info Tech.pdf (1.56 mb)

Inbound Projects - Matrix Info Tech.pdf (2.11 mb)

Non Voice Projects - Matrix Info Tech.pdf (3.08 mb)

Update Jan. 18, 2017:
Link to the Facebook profile MatrixInfotech Farhan Khan (https://www.facebook.com/matrixinfotech.bpoprojects) removed as it returns error 404 - not found.

At LinkedIn in the group Inbound Projects Outsourcing if found a posting from Deva Prashanth about my special friends - the scammer. Please don't understand me wrong. I love scammer - grilled, fried, boiled, etc. The homeless cats in our area prefer them more if they get tortured before they get prepared for them. :)

If everybody, which made actually a bad experience with a scammer shall document it and post it in all the social network groups, then the scammer would not have any chance for doing their fraud business. Centers you need to work together and help each other. Nobody will ask to share your campaigns, but you should keep together by bringing the scammer and their fraud into the spotlight. With this you can reduce your own risk for getting scammed!

If you read the following posting from Deva Prashanth you'll see how easy it is to identify scammer by only reading their offers:

Outsourcing Logic...Missing!!!!

Dear Friends,

As an ardent reader of posts and a person who has seen the BPO space burst out of proportion and grow leaps and bounds I still fail to understand the logic behind scores of Brokers coming up with custom designed and self proclaimed client projects on every possible personal & professional forum.

A Typical Broker Day Offering Projects

There is no trick that is missed by a broker today, a fudged website and a company which in majority of cases will not have contact details and/or which is registered less than a year ago. I fail to acknowledge and understand how these brokers manage to churn out projects every minute, as a professional, one starts wondering, if not feels intimidated by these brokers when it comes to business development and marketing strategies.

However when you dig further one just finds that this is just like a parasite culture baiting and preying on every new company who is out there with little knowledge about such parasites lurking around these forums every minute, luring you,exciting your,attracting you with best possible project offers.

Moving further Taglines by brokers as if it were the end of a season sale " Hurry Limited Slots Available", "Direct Client Sign up - No Middle Man (Consulting Charges Applicable) - Sneaky Little Weasels", "No Unfair Charges", "Little Upfront" and this one gets even better, "No Upfront,No Consultancy, No Software Charges" Only one time registration fees/refundable security charges" and the list goes on. A broker who cannot even utter a single phrase in English poses himself as "You Know Who I Am" and claims to posses a bag-full of projects like apples which for sure are going to turn every service provider into a millionaire in a matter of months. I start thinking, how would this guy be carrying out a conversation in English with the clients that he is claiming to have. ( Are Clients Things To Have? or Could You Buy Them From These Brokers)

Then there are these scores of projects which are produced every minute in projects factories based in Gujarat,UP and Bihar, equation of finding the right project opportunity seems to be irrational,illogical and nearly impossible to beat the business development capabilities of these brokers for even professionals who have spent more than a decade in this industry.

There are also people who bring so many scams to light and also do their bit in bringing such parasite brokers and project producers to notice on these forums, having said that I hope professionals like us share and drive a mechanism which could make a beginning to eliminate this parasite culture and help young entrepreneurs and budding companies find a place in this business. This system may not be able to eliminate this scum, but sure can save lot of companies from falling prey to this onslaught of broker scams.

If you spread your information to newcomer too, then you are destroying the income base of the scammer. With this you are helping yourself and even win a friend instead of having a new competitor.

If you read an offer and it seems to be ok, then make in each case a background check. As higher the promised winnings are as higher is the risk that you get scammed! Don't forget scammer are not getting found in one area of the world. You find then everywhere!

If you got scammed you are guilty by yourself. You have only seen the promised winnings and did not think about the risk of the business. Your own greediness for money did not let you see the alarm signs, which are mostly found already in the announcement. Only because the offer has been written somewhere does not make it true!

You are guilty by yourself if you take some offers without proving if the campaign is in the destination country possible. Knowledge is power. Listen and try to understand the messages from other more experiences call center owners. Think about it, if that what you hear or read can be true or not. It is much more cheaper to learn from the failures done by others than on your own. If you are to lazy to get the knowledge or you are thinking that you know already everything, then you have to work hard to repair your failures, which you made - in the case you got scammed you have to work more for compensating your loss.

Outsourcing Logic...Missing!!!! _ LinkedIn.pdf (585.90 kb)

At LinkedIn in the group Campaigns Outbound & Inbound gets found the following discussion. I have made a .pdf attachment of this discussion for the case that someone is not a member of this group. Here I have copied only the relevant information:

Suhani Jain VP at Syphar Technosoft Pvt Ltd
Start Your Own Call Centre, Join Hands With Syphar
https://www.linkedin.com/pulse/start-your-own-call-centre-join-hands-syphar-suhani-jain

Start Your Own Call Centre, Join Hands With Syphar
linkedin.com • If you are looking to start your own call centre, we provide all in one solution to your needs...Lets join hands, place trust and take off to be rich!Boost up your business with our competitive edges. We are India’s leading business process and...

Rudolf Faix
Why shall start someone a new center? It are not enough real campaigns available for the existing centers. I see the only sense in opening a new center that the scammer have more possibilities in generating their income.
By the way, why are you not able to show your face at your profile picture?

Suhani Jain
Hi. I do not understand what do you have to do with my comment ??????? Why do I need to clarify you about anything ?? And how do you assume that it has to do ONLY WITH new centres??? What do you have to do with my picture ?? Do you know that we look ONLY for new centres ??? You decided it on behalf of one posting only ?? What do you know about communication ?? What for God's sake do you know about marketing ?? Mr. So Called Specialist ?????????

Rudolf Faix
@Suhani: 
* I'm sorry, that you you don't understand something. I speak only English and German.
* You have not written an comment. You have written a posting with the title "Start Your Own Call Centre, Join Hands With Syphar", that means someone shall start his own center - in fact is it in this case a new one. It will be hard to start an own center as an old one!
* You are posting in a public area, there is everybody able to comment your posting, If you like to enjoy your privacy, then you should not use public places.
* There is nothing written that you are searching for other then new centers
* Each posting is one for itself. You cannot expect that someone is searching all your postings together because you are too lazy to provide all information.
* I think I know more about communication as someone, which has been still in the school at 2005. At this time I had already 25 years experience in communication.
* I think I know more about marketing then you because when you have finished your school I had already opened my 6th or 7th company, which I have until now!

April Bowens
Hats off Mr Rudolf Faix

Md Gayasuddin
Great Mr Rudolf Faix

Rajdeep Chauhan
Here comes another one without profile pic and from ahmedabad too. Rudolf let's give them a profile pic how we did for Sathish Satz.

Rudolf Faix
@Rajdeep: Scammers want to make it harder for the police by using a false profile picture. They do not want to provide a manhunt image by themselves.

Satheesh Perumal
@MR.Rudolf Faix Hats off your comments. it real fact like me new centers are facing this kind of issue. In Non Voice Process 95% Scammers.

Rudolf Faix
@Satheesh: I have been thinking that in non voice process are 100% scammer until now. I did not find one real offer. :)

Michael de Jesus Diaz Martinez
Rudojf, honestly, I know is wrong. But I can't stop laughing, it's like watching a horrible kid getting spanked, this offers are jokes. You read them and know FRAUDSTER! Thanks. I guess there won't be any more questions for you.

Rudolf Faix
@Michael de Jesus Diaz Martinez; You are right. These offers are really scam by taking a first view.. Until now I even did not need to make any check for a non voice offer, because you could see the scam already by reading the offer. Not all of the center owners have this ability. The bitter truth is that you'll hardly find one center owner, which did not get scammed at least one time. 

ALIF TECHS
Why there are no comments from Suhani Jain

arselen communication
Great from Rudolf Faix, I was about to get hanged by dealing with Syphar two months ago. As we are running a group of call centers in Tunisia we are in a strong need for Campaigns. However, I would rather quit than get kicked so hard

It seems that the above offer did not bring some success. For this she tries now at LinkedIn in the group Campaigns Outbound & Inbound to offer an Australian Inbound Process for AUD 2200 (~US$ 1783)/seat and month.

Suhani Jain VP at Syphar Technosoft Pvt Ltd

Australian Inbound Process
https://www.linkedin.com/pulse/australian-inbound-process-suhani-jain?trk=prof-post

Australian Inbound Process
linkedin.com • Australian (ISP) Company is looking for Experience Centres for Their Inbound Campaign Fixed Payout of AUD 2200 Per Seat Per 

Syphar Technosoft Pvt Ltd

IT, Outsourcing

http://www.syphartechnosoft.com

305, Sukhsagar Complex, Near Fortune Landmark,

Usmanpura, Ahmedabad Ahmedabad
Gujarat 380013 Indien

Staff count: 11-50
Founded: 2014

We have enough information, that we are able to make now a background check of their company. First we take the Scamadviser reports about syphartechnosoft.com:

Site is India based, But The Real Location Is Being Hidden
Alert Result: The owner of the website is using a service to hide their identity
Alert Result: This website is 160 Days old
Alert Result: The website expected life (365 days) is relatively short.
Alert Result: The website appears to be less than six months old

The complete domain registry data are getting found at the end of this report. More interesting is the staff from Syphar Technosoft at LinkedIn. We find 2 entries for Suhani Jain. She even don't know which education she has, because in one account is written that she has been going to "Modi School" and in the other one "GLS". The same is with her position in her company. In the one account is written that "My Job is to Handel the team of new business Development Manager; Mainly I have to provide the training of Product" and in the other one that she is "Vice President"

Suhani Jain

VP at Syphar Technosoft Pvt Ltd
Ahmedabad, Gujarat, Indien - Marketing und Werbung
Actual: Syphar Technosoft Pvt Ltd
Before: Micra pvt ltd
Education: Modi School
Contacts: > 500

I am Suhani Jain, Hardworking and believe in "Smart work" only. As I am fond of computer I know c#, .Net and HTML. 
Currently my job profile is to generate a new leads and convince them to take service from my company. My Job is to Handel the team of new business Development Manager; Mainly I have to provide the training of Product. My key responsibility is to give them sound knowledge of our service and take the business from them.
I firmly believe and agree with Mr. Bill Gates that “If you borne as poor that not your Mistake but if you Die as poor that's your Mistake."

Whenever or where ever I do anything or if I am paying any sports I always Want to "WIN" and for that I can use "Sham, Daam, Dand, Bhed” (BY hook or Crook). If you are not giving your best to do anything then you are not able to "WIN" or be successful, defiantly if you are not successful then you are not able to become rich.

So if you are doing routine work or anything extra or if you are doing for first time just give your best shot

 Suhani J

VP at Syphar Technosoft Pvt Ltd,

Ahmedabad, Gujarat, Indien - Outsourcing & Offshoring
Actual: Syphar Technosoft Pvt Ltd
Education: GLS
Contacts: 78

Position Summary: 
Reporting directly to the Directors, being the Vice President, Business Development I am responsible for the overall management of the Company’s business development.

Rashmi Patel
Business Development Manager at Syphar Technosoft Pvt. Ltd
Ahmedabad, Gujarat, Indien - Outsourcing & Offshoring
Aktuell: Syphar Technosoft Pvt Ltd
Ausbildung: H L College

Summary: Syphar Technosoft Pvt. Ltd - syphartechnosoft.com does everything to hide their identity. They are using pictures found at Flickr and graphics for their profiles. The picture from Suhani Jain gets found at around 1470 pages by using a Google image search. I even think that it is only a one man/woman show. Someone, which hides himself like this one in the anonymity of the Internet has a reason for it. Maybe they don't like to provide a manhunt picture by themselves. A trustful business cannot be done with such people. The risk to get scammed is 99.99% in such a case. The offered campaign "Australian Inbound Process" with 20 seats proves the scam and shows that the scammer even has no idea about call center work and the data protection law in Australia. The scammer is only searching for making quick money. Additional is the offered salary of US$ 1780 per agent is for a fixed payment too high. The discrepancies in the profiles and the "not understanding" or my comment bring me to the idea, that the scammer even did not visit a higher school.

Domain register data from syphartechnosoft.com:

Domain Name: SYPHARTECHNOSOFT.COM
Registry Domain ID:
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2014-12-19T12:38:40Z
Creation Date: 2014-12-02T06:50:36Z
Registrar Registration Expiration Date: 2015-12-02T06:50:36Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Registrar Abuse Contact Phone: +1-2013775952
Domain Status: clientTransferProhibited
Registry Registrant ID:
Registrant Name: Domain Admin
Registrant Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Registrant Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Domain Admin
Admin Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Admin Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: +45.36946676
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Registry Tech ID:
Tech Name: Domain Admin
Tech Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Tech Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: +45.36946676
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server: ns1.horizonwebinfo.com
Name Server: ns2.horizonwebinfo.com
DNSSEC:Unsigned
URL of the ICANN WHOIS Data Problem Reporting System:
[link removed] update of WHOIS database: 2015-01-26T17:11:41+0000Z

Suhani J _ LinkedIn.pdf (6.60 mb)

Suhani Jain _ LinkedIn.pdf (9.07 mb)

Syphar Technosoft Pvt Ltd_ Übersicht _ LinkedIn.pdf (2.72 mb)

Sysphar staff.pdf (1.41 mb)

Start Your Own Call Cent... With Syphar _ LinkedIn.pdf (810.14 kb)