Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

Scammer: shrsolution.org - Smart Human Resource Solution Pvt. Ltd. - Vikram Pratap Singh

Smart Human Resource Solution Pvt. Ltd.It seems that the scammer Vikram Pratap Singh with his Smart Human Resource Solution Pvt. Ltd. company (shrsolution.org) is already running out of money and is planning to leave his actual area. For this he is offering unbelievable campaigns. As more a scammer needs money as more unbelievable are their offers.

We know Vikram Pratap Singh already from SCISOLUTIONS.US, ALDIABLOS.US and ALDIABLOS.COM.

Let's start with their email - I have only removed the date and the receipient. We see already at the email the laziness of a scammer. 'He even forgot to remove the "FW:" from the subject line and to make the email personal addressed:

From: Varnika Khosla <varnika.k@shrsolution.org>
Subject: FW: Inbound project details


Hello Sir/Mam,

We have introduced various Inbound projects with high payout. I am hereby attaching the project details. Please provide your contact no./Skype ID if you are interested.

Thanking You.


Regards,
Varnika Khosla
Business Development Manager
Smart Human Resource Solution Pvt. Ltd.
Skype ID: varnika.khosla803

At the offer I have marked the parts red, which are proving the scam:

BRITISH TELECOM INBOUND PROCESS
Nature of work: Telecom Customer Care Inbound
Payouts: GBP 18 per seat per hour
Payment cycle: Biweekly
Payment mode: Bank wire only
Shift: 8am to 6pm (GMT)
Invoicing hours: 9 hours operational
No. of seats: 30 (Only 1 shift)
Working days: Monday to Sunday
Advance billing: 1st biweekly
Training: Onsite (Client visit)
Male/Female ratio: 2:8
CONSULTANCY CHARGES: Rs. 5,00,000/-
NEW CENTERS CAN APPLY.
TECH REQUIREMENT:
INTERNET REQUIREMENT: LEASE LINE OF 4 MBPS WITH BACK UP.
FIREWALL, DELL/IBM SERVER, SYSTEM: MINIMUM CORE 2 DUO/ QUAD CORE.
CENTERS IN SOUTH EAST ASIA (NO PHILIPPINES).
AGENTS SHOULD BE IN NEUTRAL UK ACCENT.
ATTRITION SHOULD NOT EXCEED 5% ANNUALLY.
FINAL SCREENING OF AGENTS BY UK BASED CLIENT.
ONLY 3 SLOTS AVAILABLE FOR 2015.

For the price of GBP 18 (US$ 27.54, € 25.10) per agent and hour nobody will hire an offshore call center. For this price he can get in the own country too. It seems that Vikram Pratap Singh is very much in need of money, that he makes such an unbelievable offer. He hopes that some center owner is so greedy and go into his trap.

Consumer data in the European Union are protected by law. For this they cannot get exported or given access to someone outside of the European Union. How a call center will be able to help calling customers if they have not access to customer data? As the British Telecom does not win something by outsourcing - see the hourly offer - why shall they take the risk for getting prosecuted by law?

Consultancy charges are only proving that Vikram Pratap Singh does not have any contract with the client British Telecom. The consultancy charges are his only income from the scam.

With the hardware requirements he likes only to make himself important. As telephony software is mostly running under Linux are the named products not really all supported. It depends on the chipset and on the available drivers.

 

The second offer is nothing better than the first one. Additional to the consultancy charges he likes to get a monthly royalty in the high of the salary from 1 and a half agent. With this offer proves Vikram Pratap Singh that he is even too lazy for using his brain:

CELEBRITY MANAGEMENT INBOUND
An India based event management company is looking for the centres who can manage their work of celebrity management. Centre need to take schedule of event and forward the requirement to the respective celeb managing team. Celebrities will be from Bollywood and TV Series.
Nature: Online Appointment Setting
Slots: 3 (English mandatory) (Only Urban location centres may apply)
Pay-Out: INR 34500/- per agent per month
Payment Cycle: Monthly
Payment mode: Bank Management
Shift Time: 10AM to 7PM (Only 8 hours per shift to be billed)
Time Zone: Indian Standard Time
Working Days: 7 Days a week
Agents per shift: (30)
Male/Female ratio: 3:7
Contract Period: 2 years
Consultancy charges: Rs. 5,00,000/-
Advance Billing: One month
Eligibility Criteria:
- DoT/OSP License
- Balance Sheet of at least 1 year
- 6 months Banking
- Experienced in Voice Project (any)
TAT: 30 days to 45 days from the date of MoU
Steps of going Live:
1. Profile Selection
2. Conference call with Management team
3. Questionnaires
4. Online Screening
5. SLA sign up in the centre
6. Training Onsite/Online
7. Mock call tests
8. Live Going
Royalty: 5% from every billing. (NDA will be signed for that)

The name "event management company" says already that such a company manages events and not celebrities. Celebrities are hired for some events and not managed from such a company.Appointments with celebrities are done with the manager of the celebrity.

If a monthly salary if offered, then it does not make any sense to write that 8 hours per day are billable, The monthly salary does not change in this case. Maybe Vikram Pratap Singh is not able to express himself in English?

The scammer likes to know from the balance sheet and 6 months of banking statements how much he can withdraw from the company. Such a requirement is in the international business not normal. Banking statements are a secret. Balance sheets have to get published from some companies.

 

The third offer of the scammer Vikram Pratap Singh gives me the impression that flats and properties are getting in India faster traded then groceries. By inventing this campaign has Vikram Pratap Singh outdone himself. The client likes to take additional to the high payment for the agents the center expenses like electric bill, Internet connection, etc. Maybe Vikram Pratap Singh has been drunk or into drugs by making this offer. I'm only missing that the client pays the tax and a salary for the center owner:

REAL ESTATE DOMESTIC INBOUND
MH: 2 Slots, GJ:1 Slot, AP/TG: 1 Slot, WB: 1 Slot, KA: 1 Slot.
Minimum 35 Seats Each Slot.
Project details as follows.
Centers can take minimum 35 seats
INR 35000+ST /month/agent
8hr login time/shift
CONTRACT: 2 Years
2 team head for 35 agents
INR 40000/pm fixed pay for each team leader.
2 Quality persons for 35seats (INR 38000 each)
Project manager -1 (INR 45000)
The other sub staff or admin/HR payments will not be taken care.
Monthly electricity, iplc bill, internet bill, cab expenses, cafeteria expenses will be covered by client. You have to produce proper invoice for it.
All the above payments will be given to you and you may fix any salary for your staffs.
You have to arrange accommodation for one quality analyzer from client office who will stay with you for 3 months. The bill will be paid by client; you just need to set his accommodation as he is new to country.
If the center has all the above qualities with good infrastructure, technical, and agents means they are eligible for this process
Advance amount of one month billing will be provided on the day of going alive.
Payments and Sign Up details:
Consultancy Charges: Rs. 5,00,000/-
Royalty: - 5%
One month advance payout is there.
Centers are already running in MUMBAI.
Sign up will be with direct end client.
If you are ok for the terms please mail me your company documents. PPT of your company profile, DOT license, Registration Certificate, STPI (optional), NASCOM (optional), CENTER PICTURES and NETWORKING CHART
Briefing the center experience what they are in to and what all the process they run. (Imp point doesn’t give wrong information’s. Let us know genuinely what a experience you have if fresher also ok)

It seems that the quality analyzer is Vikram Pratap Singh by himself. Maybe he needs to hide himself from the police, Interpol, his creditor or from his scammed victims. For this he needs to change from time to time his living area.

The domain registry data of shrsolution.org:

Domain Name:SHRSOLUTION.ORG
Domain ID: D168825547-LROR
Creation Date: 2013-05-30T15:00:02Z
Updated Date: 2015-04-10T08:39:34Z
Registry Expiry Date: 2015-05-30T15:00:02Z
Sponsoring Registrar:GoDaddy.com, LLC (R91-LROR)
Sponsoring Registrar IANA ID: 146
WHOIS Server:
Referral URL:
Domain Status: clientDeleteProhibited -- [link removed] Status: clientRenewProhibited -- [link removed] Status: clientTransferProhibited -- [link removed] Status: clientUpdateProhibited -- [link removed] ID:CR144307266
Registrant Name:Vikram Pratap Singh
Registrant Organization:
Registrant Street: 101, Moryansh Ellanza, Shayamal Cross Road,
Registrant Street: Satellite
Registrant City:ahmedabad
Registrant State/Province:Gujarat
Registrant Postal Code:380009
Registrant Country:IN
Registrant Phone:+972.5126999
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Admin ID:CR144307268
Admin Name:Vikram Pratap Singh
Admin Organization:
Admin Street: 101, Moryansh Ellanza, Shayamal Cross Road,
Admin Street: Satellite
Admin City:ahmedabad
Admin State/Province:Gujarat
Admin Postal Code:380009
Admin Country:IN
Admin Phone:+972.5126999
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Tech ID:CR144307267
Tech Name:Vikram Pratap Singh
Tech Organization:
Tech Street: 101, Moryansh Ellanza, Shayamal Cross Road,
Tech Street: Satellite
Tech City:ahmedabad
Tech State/Province:Gujarat
Tech Postal Code:380009
Tech Country:IN
Tech Phone:+972.5126999
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server:NS1.ALDIABLOS.COM
Name Server:NS2.ALDIABLOS.COM
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
DNSSEC:Unsigned

 

Does SEO - Search Engine Optimization bring traffic to your site?

AlexaTo answer this question we take the service from Alexa, an Amazon company, which got founded 1996. This is the true pioneer in the world of web analytics and got the necessary experience over the years. How their data are collected and have to get interpreted is declared under the menu About Us on the Alexa website:

Alexa's traffic estimates are based on data from our global traffic panel, which is a sample of millions of Internet users using one of over 25,000 different browser extensions. In addition, we gather much of our traffic data from direct sources in the form of sites that have chosen to install the Alexa script on their site and certify their metrics. However, site owners can always choose to keep their certified metrics private.

Our global traffic rank is a measure of how a website is doing relative to all other sites on the web over the past 3 months. The rank is calculated using a proprietary methodology that combines a site's estimated average of daily unique visitors and its estimated number of pageviews over the past 3 months. We provide a similar country-specific ranking, which is a measurement of how a website ranks in a particular country relative to other sites over the past month.

Let us take a look at some actual ranking examples from Alexa (the ranking of the best sites can get found here):

#1 google.com
#2 facebook.com
#3 youtube,com
#15 linkedin.com
#26 bing.com
#109 nytimes.com
#173 forbes.com
#258 google.at
#327 google.com.ph
#1163 heise.de (a IT magazine publisher from Germany)
#1449 orf.at (the Austrian TV station)
#3894 golem.de (IT and gaming online news from Germany)
#5528 krone.at (an Austrian daily newspaper)
#10563 kurier.at (an Austrian daily newspaper)

If you take a look at all this sites, then you see that all this sites have a lot of content. The content is bringing the visitors and the site metrics are getting considered in the search results of the search engines. It does not help you if you make a site, optimize it for a few keywords and think that you get now a lot of traffic. If you have no content on your site, which is interesting for your readers, then they are faster away then they have been coming.

SEO helps you only in starting a website. If you are not bringing new information and make your readers interested, then your website will not perform. In such a case you can create back-links optimize for keywords and result will be that nobody will visit or revisit your site.That gives you a bad ranking and you can start from the beginning again, because you'll lose your ranking in the search engines.

We can see an example about such a result from a Skype communication, which I had today in the morning:

He: We have spent around $7000 for Data itself to run the processes but we went in total loss. So now we are mostly looking for process where the clients give the specific data

Me: The data, which you can buy, are already heavy used by other centers. Responsible for this is the data protection law in the traditional outsourcing countries

He: Yes, we use to get lot of duplicate leads looks like the vendor sale the same data to multiple centers. Just know somebody suggested us to generate our own data with by developing websites and taking SEO Help.

Me: You'll not get enough data from a website to run a call center. There are so many websites, which are never getting visited by someone. Promotion at the good websites will be very expensive. It will be only profitable if the payout very high, but there is another rule: "As higher the offered payout is as less sales will be done."

You can take a look at the ranking of my blog at Alexa and compare it with the unique visitors, which are visiting my blog:

Alexa status about blog.wwpa.com

Yesterday I have started a free service from geovisites.com, which is listing the unique visitors per country. The geovisites are running since yesterday morning. On the right site of geovistes is listed the full day.:

Screenshot GeoVisites.com

Do you thing that one from the 38 US visitors will drop his phone number? If you are lucky then 1 from 1000 will do it. You'll see at Alexa that 18 millions of domains, which are having fewer visitors.

He: yes.. now I understood the equation, it's difficult to achieve. We are currently running a Online Campaign for Drug and alcohol rehab which went online a month ago, and the SEO work was done by a professional still it didn't gave us any inbound call: www.dictionbreakfree.com

Me: Alexa says about dictionbreakfree.com: We don't have enough data to rank this website. You see, the seo work alone brings nothing.

Screenshot of the Alexa report about dictionbreakfree.com

That it is not necessary to register your site at Alexa is showing the example from one of my customer. He made only a website for having one. His customers are property management companies, with he has contracts. For this he made never a SEO or registered his site somewhere. The site weber-haustechnik.at exists already around 20 years. Even this site has a better traffic ranking then the above one with SEO:

Alexa report about weber-haustechnik.at

He: Oh God, i was having high expectations

Me: Seo is only search engine optimization. That alone does not bring visitors.

He: Sir i have found that when i look for process in Google search your blog is listed mostly on first page or second page ... so i think the quality of the articles also plays an important role in driving the traffic.

Me: Sure, the content makes the search engine optimization. Google is using similar data or the data from Alexa too.

He: I was not aware of that. We try to outsource SEO work to freelancers who were taking fewer fees. May be next time we should try with an expert who is good in SEO and content writing

Resume: Forget everything about SEO and tricking the search engines. If you like to get visitors coming to your site, then you have to write quality content about the topic of your website. Everything else is not more than a cat, which is hunting her own tail!.

If you are not permanently adding content to your website, then your website will be soon only a hidden secret in the World Wide Web. If you think you need to add only a few pictures and that is it, then you are wrong. Nobody is searching for pictures and pictures are not getting indexed by the search engines.

Tricking the search engines with optimizing the content for them, bring you only for a short time in front of the result list for the used keywords, but there is no guarantee that it brings you some visitors. As soon as they are changing their indexing algorithm you can get found as the last entry of a search result. Only quality content keeps you permanently in front and brings visitors to your site.

A website is like a store window - if the content does not change it will not attract customers.

 

Scammer: Castle Pension Solutions - castlepensionsolutions.co.uk - Paul Rowe - Nick Danks - follow up

Paul RoweLike every scammer has been Paul Rowe unhappy about my results. After my last article "Scammer: Castle Pension Solutions - castlepensionsolutions.co.uk - Paul Rowe - Nick Danks", Paul Rowe has sent me an email about his ideas. The content is similar like I'm receiving it from every other scammer. Even in the email is his full name missing and does not really represent a company or what someone can expect from a correspondence with a serious company.

Read it by yourself:


paul <paul@castlepensionsolutions.co.uk>

26. Apr.
   
an mich
 
 
   
 
 
 
Morning 
 
May I just ask your reasons for a malicious conduct on social media ? 
 
You don't know me and you have never dealt with me so how can you make a judgement or a comment?  
 
First of all the call centre in question - 
We provided the company with data to call. 
 
The quality of leads received which I have full reports on where not even a lead for the product in question.
 
Payments where to be made on qualified packs back of which if they are questioning about the funds they actually now owe us money due to claw backs for the clients that don't have the facility on there cases. 
 
I have stated a number of times to deal with us through the correct procedure.
 
But I can clearly see that there work ethic is this way.
 
I will certainly be taking advice in the morning and all that are involved will be dealt with accordingly this is harassment and slander.
 
People should obtain the facts and do things correctly.
 
Also nick danks if you had looked in to things properly he is just a Web creater. 
 
Regards 
 
Paul 

In business life is only that real, which is written down. Every spoken promises need to get into a written form that they are provable. It is true, that I don't know him and I'm glad that I have never done some business with Castle Pension Solutions. I have taken only the written words for showing that he is a scammer.

Before I go into the quality of work, which he is complaining, I list the facts, which are given from the UK government sites.

The UK Companies House warns on her website about the scamming methods, which Castle Penison Solutions is using.:

Scams are promoted using terms such as an offer of unique investment opportunities, free pension review, legal loophole, cash bonus or as a government endorsed scheme and victims are being approached via cold calling, text message or in person door to door. You should treat all approaches about your pension with caution if it is not from a source that you recognise and trust.

If you are approached, do not share your personal information or sign any paperwork. You are able to check whether the offer of service is genuine and the Pension Advisory Service website can help.

A search for Castle Pension Solutions and Paul Rowe at Companies House, the Fincancial Service Register and the Interim Permission Consumer Credit Register remains without result. It can be possible that he is self-employed / sole trader. In this case he need to include his own name and his business name (Castle Pension Solutions) on any official paperwork, like invoices, letters, promotion, etc. This information is missing on the website http://www.castlepensionsolutions.co.uk/. As there is no responsible person and no address information listed, is the owner of the domain for everything on the sites responsible.

The whois information (nominet.org.uk) returns Nick Danks as owner of the domain castlepensionsolutions.co.uk - the registrant is the owner of the domain and the registrar is the name of the company, which has registered it:

Castle Pension SolutionsDomain name:
     castlepensionsolutions.co.uk
 
 Registrant:
     Nick Danks
 
 Registrant type:
     UK Individual
 
Nick Danks Registrant's address:
     21 Simonburn
     Washignton
     Tyne and Wear
     NE38 0NJ
     United Kingdom
 
 Data validation:
     Nominet was able to match the registrant's name and address against a 3rd party data source on 27-Mar-2014
 
 Registrar:
     Paragon Internet Group Ltd t/a Tsohost [Tag = UKWEBHOSTING]
     URL: http://www.tsohost.co.uk
 
 Relevant dates:
     Registered on: 27-Mar-2014
     Expiry date:  27-Mar-2016
     Last updated:  24-Mar-2015
 
 Registration status:
     Registered until expiry date.
 
 Name servers:
     ns1.tsohost.co.uk         185.52.27.27
     ns2.tsohost.co.uk         95.142.155.4
     ns3.tsohost.co.uk         95.142.154.15
 
 WHOIS lookup made at 13:13:39 09-May-2015

At Google+ we find an address of Castle Pension Solutions. Even on this site is the ownership missing:

Castle Pension Solutions
24 Farrier Close Washington NE38 8RW

 

At the UK Yellow Pages we find a free entry - again without a real name:

Castle Pension Solutions
Investment Consultants
Speculation House, Speculation Place, Washington, NE37 2AP, Tyne and Wear
Tel: 0191 4479400

That have been the facts and this facts did not get invented by myself - they are written down in the UK law and can get confirmed by following the provided government links. According the above information is Nick Danks not only a web creator. He is the owner of the website and the "company". For the case Nick Danks has been working for Paul Rowe for creating the website, Nick Danks made a terrible failure by registering the domain on his own name instead of registering the domain under the name of Paul Rowe. Such failures are normally not done from absolutely beginners. Additional is written at the website: "Designed by The Duo Group" and not by Nick Danks.

As Paul Rowe and Nick Danks are ignoring already the basic law about naming companies and don't know about their own responsibilities and duties, I think that they have even not registered their "company" at the tax office.

The remaining complaints in the email are nothing else than self protection. Each SCAMMER thinks that he only need to complaint the quality of the delivered work that he need not pay something. I read the same justification in each email from a scammer. They use the same arguments like Paul Rowe and are thinking that they need to write something and it is enough. Proves are like every time missing.

Paul Rowe contradicts himself with his argumentation of the quality from the leads. If the leads are not in the expected quality then he does not need to find excuses for paying later, telling lies and giving unreasonable excuses. Such a behavior is only done to keep the call center working and taking advantage of their unpaid work!

Even now he promised to pay if the negative comments will get deleted from the social networks. The only problem is that nobody will believe someone, which has lies permanently!

 

Scammer: Gaby Anderson - stanfordonlinecourses.com

Each Scammer makes mistakes. Even if they invest a little bit into their scam they are making mistakes. So Gaby Anderson with stanfordonlinecourses.com is making mistakes.

Gaby AndersonHis first mistake is his profile picture. He uses the profile picture of a photo model, which gets found at Google on 436 search pages. The original picture gets found at questmarketing.org. He has used this profile picture on his profile at LinkedIn and Facebook [2016-02-25: Link removed as the Facebook profile under https://www.facebook.com/ganderson84?fref=nf already not exists]. He deleted already the picture from his LinkedIn profile.

The Stanford University has no reason to hide their domain registration by using a proxy service, They are proud about their name and they are even hosting their servers and services by themselves. Their online courses are hosted at http://online.stanford.edu/ This gets shown if we take a look at the domain registry data for stanford.edu:

Domain Name: STANFORD.EDU
Registrant:
   Stanford University
   The Board of Trustees of the Leland Stanford Junior University
   241 Panama Street, Pine Hall, Room 115
   Stanford, CA 94305-4122
   UNITED STATES
Administrative Contact:
   Domain Admin
   Stanford University
   241 Panama Street Pine Hall, Room 115
   Stanford, CA 94305-4122
   UNITED STATES
   (650) 723-4328
   sunet-admin@stanford.edu
Technical Contact:
   Domain Admin
   Stanford University
   241 Panama Street Pine Hall, Room 115
   Stanford, CA 94305-4122
   UNITED STATES
   (650) 723-4328
   sunet-admin@stanford.edu
Name Servers: 
   ARGUS.STANFORD.EDU         171.64.7.115, 2607:f6d0:0:9113::ab40:773
   AVALLONE.STANFORD.EDU      171.64.7.88, 2607:f6d0:0:9116::ab40:758
   ATALANTE.STANFORD.EDU      171.64.7.61, 2607:f6d0:0:d32::ab40:73d
Domain record activated:    04-Oct-1985
Domain record last updated: 23-Mar-2015
Domain expires:             31-Jul-2016

Their name is their trademark. Such an university will not hire telemarketers for promotion their online education.

If we take a look at Gaby Andersons domain stanfordonlinecourses.com, then we see that the register data are hidden behind a proxy service and the nameserver are not the same like from stanford.edu, Additional has been the domain created on January 6, 2015. The domain is now 4 months old:

Domain Name: STANFORDONLINECOURSES.COM
Registry Domain ID: 1894354618_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: [link removed] Date: 2015-01-06T15:28:52Z
Creation Date: 2015-01-06T15:28:52Z
Registrar Registration Expiration Date: 2016-01-06T15:28:52Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited [link removed] Status: clientUpdateProhibited [link removed] Status: clientRenewProhibited [link removed] Status: clientDeleteProhibited [link removed] Registrant ID:
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC

Registrant Street: DomainsByProxy.com
Registrant Street: 14747 N Northsight Blvd Suite 111, PMB 309
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: United States
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14747 N Northsight Blvd Suite 111, PMB 309
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: United States
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Registry Tech ID:
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14747 N Northsight Blvd Suite 111, PMB 309
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: United States
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Name Server: NS51.DOMAINCONTROL.COM
Name Server: NS52.DOMAINCONTROL.COM

DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] update of WHOIS database: 2015-05-06T22:00:00Z

As we know that scammer are lazy gets the website http://www.stanfordonlinecourses.com [2016-02-25: Link removed as the domain standfordonlinecourses.com already not exists] forwarded to https://lagunita.stanford.edu.

Let's take a look at Gaby Andersons offer in Facebook:

Facebook offer from Gaby Anderson

-Inbound / Outbound EDU Campaign-
Hourly Rate: $20/hour/agent
Payment Cycle: Weekly
Program Description: Take a call from students who's interested enrolling in college
Leads: Included
Dialer: Included
Voip: Included
We prefer centers in Philippines!
For more info you can contact me at:
Email : ganderson@stanfordonlinecourses.com
Skype : stanford.ganderson

You can expect, that nobody from USA will outsource for $20/hour/agent. Nobody likes to pay more then absolute necessary. In the campaign detail description is even written: $20.00/hour with $3.00/hour increase after 3 months of service. For this money nobody will hire an offshore call center. He can have it for the same price in the USA too.

As written in the announcement the scammer is preferring call centers from the Philippines. I got forwarded a Skype communication from Gaby Anderson:

Hello Mr.Anderson
[5/21/2015 10:55:34 PM] Hamza Ali Khan: Do you still have that inbound campaign?
[4:01:02 AM] Gaby Anderson: Yes
[4:01:30 AM] Hamza Ali Khan: Can you send me the details to my email please?
[4:01:40 AM] Hamza Ali Khan: hamzaalikhan7@gmail.com
[4:01:47 AM] ***  ***
[4:08:27 AM] Hamza Ali Khan: Great!
[4:09:29 AM] Hamza Ali Khan: So are you hiring on individual basis or call centers only?
[4:09:51 AM] Gaby Anderson: CAllCenter
[4:09:58 AM] Hamza Ali Khan: Wonderful!
[4:10:14 AM] Hamza Ali Khan: Please visit our site for the company profile smile emoticon
[4:10:26 AM] Hamza Ali Khan:
[4:12:05 AM] Hamza Ali Khan: we have been working with a number of overseas clients for last 8 years.
[4:15:03 AM] Hamza Ali Khan: Let me know what will be the process moving forward.
[4:16:44 AM] Gaby Anderson: Let me Tell you Directly before i pass you to my campaign manager CALLCENTER IN INDIA BANGLADESH PAKISTAN we require them to have a safety deposit with us justy to be sure they would comply to the job

Exactly here is the scam. A safety deposit has to receive the center and not the broker. The center is doing the work. The broker or the client has no risk especially if the provide the phone system and VoIP minutes. In this case they are able to stop a center even without any notice. For this the safety deposit is nothing else than a big SCAM.

A IP-check of his Skype connection locates him today at 10:15am Philippines time with the IP address 49.145.213.188. The geolocation shows that he is operating with his fraud from Manila and is using the provider PLDT.

Screenshot Skype Geo IP location from Gaby Anderson

Whois information:

% [whois.apnic.net]
% Whois data copyright terms http://www.apnic.net/db/dbcopyright.html
% Information related to '49.145.128.0 - 49.145.255.255'
inetnum: 49.145.128.0 - 49.145.255.255
netname: Consumer_DSL
country: PH
descr: PLDT_BNKHME60I01_DHCP
descr: This space has been assigned as DYNAMIC
admin-c: NA185-AP
tech-c: RA328-AP
status: ASSIGNED NON-PORTABLE
changed:  removed email address 20130424
mnt-by: PHIX-NOC-AP
mnt-irt: IRT-PLDT-PH
source: APNIC
irt: IRT-PLDT-PH
address: Philippine Long Distance Telephone Company
address: 6/F Innolab Building
address: Boni Avenue, Mandaluyong City
+address: Philippines
e-mail:  removed email address
abuse-mailbox:  removed email address
admin-c: AR238-AP
tech-c: NA185-AP
auth: # Filtered
mnt-by: PHIX-NOC-AP
changed:  removed email address 20101117
changed:  removed email address 20101126
source: APNIC
person: Nilo Agir
nic-hdl: NA185-AP
e-mail:  removed email address
address: 6/F Innolab Building, Boni Avenue, Mandaluyong City
phone: +632-584-1045
country: PH
changed:  removed email address 20080526
changed:  removed email address 20110427
mnt-by: PHIX-NOC-AP
source: APNIC
person: Rolando M. Araw Jr
nic-hdl: RA328-AP
e-mail:  removed email address
address: 3/F MGO Bldg, dela Rosa St, Makati, MM, Phils
phone: +632-836-2569
country: PH
changed:  removed email address 20101117
mnt-by: PHIX-NOC-AP
source: APNIC
% This query was served by the APNIC Whois Service version 1.69.1-APNICv1r0 (UNDEFINED)

Conclusion: The scammer Gaby Anderson with his domain stanfordonlinecourses.com is misusing the good name of the Stanford University for his fraud action. He does everything to hide his identity. I hope the police will catch him soon and stop his fraud.

 

Facebook profile Gaby Anderson.pdf (628.57 kb)

LinkedIn profile Gaby Anderson.pdf (3.64 mb)

SOC-Call-Center-Requirements.pdf (316.97 kb)

 

Scammer: Fast Services 1, Inc - George Raul Franco

George Raul FrancoGeorge Raul Franco from Fast Services 1, Inc does not know who is responsible for his fees. It seems that he thinks that he need only to invent a call center campaign, post it at LinkedIn and he can earn money. Maybe he has been sleeping the last few months and did not get it, how scam is running and the most centers are already aware of it.

I know that it is not easy to get a genuine client. But with offers, everything is free for the client that is not selling, that is only gift giving. It is very simple: This one, which has hired him has to pay him. The call center makes the work why should the center pay for the work? The scammer proves with this kind of offer, that he does not have any contract with the client. If he likes to earn from the call center too, then he has to sell a setup fee to the client. This setup fee is normally the double high of the payment he likes to get, because the tax office like to get his part too and wire transfers are not free of charge. I don't think, that he will be able to sell this to his client, because his selling performance seems to be zero, especially if we take a look at his offer at LinkedIn Pulse:

WE NEED A TEAM OF 5 FOR OUR CUSTOMER SERVICE -   RETENTION ASAP!!! DIRECT SIGN UP!!!

KEY QUALIFICATIONS

  1. Ability to assess customers’ support needs when they call us, then provide solutions or refer them to other team members.
  2. Ability to retain customers from cancelling subscriptions.

 

COMPENSATION

1. $8.50 PER HOUR

 

START DATE: MAY 18,2015

 

SIGN UP PROCEDURES AND REQUIREMENTS

(MANDATORY)

  1. Contact your consultant - +1(317)469-9342
  2. Center Needs to Send Company Profile and LOI - georgefranco@fastservices1.com

 

WE NEED A TEAM OF 5 FOR OUR CUSTOMER SERVICE - RETENTION ASAP!!!

 

COMMERCIALS

  1. $350 - TRAINING BOND (THIS IS REFUNDABLE UPON COMPLETION OF THE TRAINING) TO BE COLLECTED UPON SIGNING OF THE CONTRACT.
  2. $250 - OUTSOURCING FEE (TO BE COLLECTED AFTER 1ST WEEK OF CALL)
  3. $150 - PROFESSIONAL FEE (TO BE COLLECTED UPON SIGNING OF THE CONTRACT)

As scammer are lazy is the description of the job very short in compare to the condition, It shows only that he has no idea about the job. He has only an idea what he likes to get.

A customer service job need to have access to customer data. The customer data are protected by law and the fines for breaking the law are high. Maybe he has been too lazy to read the article Data of 280,000 customers stolen: AT&T lost over $ 25 million before he has been inventing his campaign. For the case that he has not invented the campaign by himself, he cannot call himself to be a consultant in the outsourcing industry, because he knows nothing about this industry and his working value is zero. In such a case he needs to pay that he can learn the job. This is shown in his LinkedIn profile too. The only job, which he has done until now is:

The project manager of a call center (now increasingly called a contact center) is responsible for the daily running and management of a call center through the effective use of resources with responsibility for meeting, and possibly setting, customer service targets as well as planning areas of improvement or development. Call center project manager ensure that calls are answered by staff within agreed time scales and in an appropriate manner.

I wonder myself why he did not learn something by doing his job during the 2 years and 4 months? Maybe he has been the most of the time in prison?

He is even so stupid and thinks that a training for a campaign of a client has a value for a call center, for what he can take money. It has only a value for the client, because the center is selling the clients product and the provided information cannot be used for another client. If the client itself cannot provide a training for his products, then the client has to provide all product information or hire a trainer and pay for it. That is the problem of the client, because he likes to outsource and the client is saving money by outsourcing,

The same is valid for the "outsourcing fee". If the consultant likes to get such a fee, then he has to get it from the client. The client likes to outsource and saving money by outsourcing,

A "professional fee"? That is a fee which the call center has to get, because that are the professionals. The "consultant" has already shown in his offer that he is nothing else than a bloody amateur and he does not understand something about his business.

 

That he is to lazy to learn something by doing is shown by his comments:

We have our own company policy, let us respect that besides we are not forcing anyone if they don't want our policy. Respect. Thanks

As the only way of income are his charges, the scammer is not able to change his "policy".

Charging a fee is a scam? C'mon wake up!!! There is nothing free in this world. We are running a business and we are not the client, we are working for our clients, we pay taxes, we pay our staffs and we are not a charity foundation. Thinking like that won't get you anything. So tell me now, is it a scam? You should be thankful being we are transparent here unlike people out there hiding the truth and at the end will charge you then that is a scam. Wake up Miguel, and you're not my friend by the way.

With this statement he proves that he has no contract with any client. A broker or consultant gets paid from the client which hired him. In the hiring contract is written that the broker/consultant has to search for the best center and not for the center where he can earn extra. If a friendship is working only about the wallet will it be better to have an enemy than a friend.

Is that for me or to yourself? Shout it loud so you can hear yourself. As far as we are concern we are very transparent in all our business. People like you should stop pirating clients. Stop pirating and reselling programs.

Where is any transparency in the offer found? Even the kind of the product is hidden, Invented campaigns need not get pirated, 

Try something different? What? Your style? Copying or I should say PIRATING and STEALING information then resell it? NO NO, we rather keep it this way. TRANSPARENT. By the way, how's being on the top 20 fraudster in this site? Beware you are on our black list here and we will do everything to put you and like you behind bars. WATCH OUT.

As the scammer sees, that he has no chance to sell his invented campaign, he is getting angry. That is the normal behavior of a scammer and I experience it nearly every day especially if a scammer likes to explain me that I'm wrong.

At Omics Group he is acting as the "Expert" Alexandro Franco Miranda from the Catholic University of Brasilia (take a look under the caption "Expert Presentations" on the right site):

Screenshot At Omics Group he is acting as the "Expert" Alexandro Franco Miranda from the Catholic University of Brasilia

The real LinkedIn profile of Alexandre Franco Miranda is found here.

George Raul Franco _ LinkedIn.pdf (7.99 mb)

https_www.linkedin.com_pulse_we-need-team-5-our-customer-serv.pdf (291.65 kb)