Offshore Outsourcing & Scammer

I got forwarded an email from Infinite Business Connection LLC, Mr. Ron Guzman, that they company got cheated from their business partners. That is a pity for Infinite Business Connection LLC, but that the risk of the company, Infinite Business Connection LLC is responsible for all the centers, which have a contract with them and not with the client directly. That means if Infinite Business Connection LLC has no possible to prove the data reported by the centers, then they have to accept and pay what the centers are reporting.

Other would it be if Infinite Business Connection LLC is only a broker and is working for the client. In such a case the centers have a direct contract with the client and need to try to get their outstanding payment from the client directly.

In any case is the situation difficult. Infinite Business Connection LLC owes a lot of money to the centers. From one site I know that more than $4900 are outstanding. It will be now on the centers to go into conference with maybe some other available creditors and decide about the next steps. If there is no compromise with the shareholder of Infinite Business Connection LLC possible (acceptable payment plan), then Infinite Business Connection LLC goes into bankruptcy. Read more about bankruptcy at Nolo.com. Maybe you can make the shareholder liable for the bankruptcy. In such case you can get a higher percentage in the case of a bankruptcy.

A promised payment of $150, which the recipient did not receive until now is in any case a bad joke as there are in sum $4910 open.

I recommend all involved call centers to use the service of Steve Mertensmeyer (email: SPMERTENSMEYER@MYRSCREDIT.COM, phone: +1-816-421-1919) for retrieving their outstanding money.

The forwarded email:

Infinite Business Connection, LLC (“IBC LLC”) 

located at 79422 Highway 41, Bush, LA 70431

Mr. Ron Guzman

Phone - + 19857464766 (mobile) and +19857464766 (office)

skype - ron.guzman

 

You can read the below messages that he committed to me over the skype and

only this proves that he has not given me the complete reports and payout is still

pending. Please let me know if u need further details.

 

To all partner centers:

 

I have always been 100% open and transparent with my partners.  I don’t lie, or hide anything.  I want to take the time to explain to you what has happened with my partnership and what we are doing to move forward with Home Security Lead Generation.

 

As you know, I went in to a partnership with a large Master Dealer in the Home Security industry.  He was in charge of the closers, and technical side of the business while I was in charge of bringing on and training the fronters.  Since he held the contract with the Home Security companies, all pay would go through him, and then be sent to me.  In return, I would pay the call centers.  We quickly grew from 20 fronters to well over 200 fronters.  We had many technical issues as well as issues with the closers and training.  Then, to make the situation worse, my “partner” bounced a large check to me and stopped paying me.  Now, he is not answering my phone calls or messages.

 

I have been working over the last several days on invoicing.  This has been very difficult, because I have to look at each individual phone number and compare it to different spreadsheets.  In addition, I have several days of reporting that are missing, and no record of any installations.  I plan on having this completed in the next day or two with the exception of the missing information.  I am very sorry for the delay.  I am doing everything I can to complete this as quickly as possible.  

 

Moving forward:  I have contacted an old friend in the home security industry who has been looking for call centers to generate leads for him.  If I have not already moved your center over to my new client, please get a hold of me right away.  You can start within 2 to 3 days with the new campaign.  My new client is an investment banker, and is very well funded.  He has access to an almost unlimited number of closers and has purchased an entire 250-seat call center to house the closers.  The computer CRM (dialer/crm/avatar) is being built custom by his own in-house programmers.  It is not an “off the shelf” product.  I have seen demo screen shots, and it will be the best in the industry.  Unfortunately, as with anything new, it is taking longer to build the entire system then was expected.  The dialer is working now with only a few minor glitches (which is improving daily), and the Avatar will be complete within a few days.  Again, if you have not already done so, please contact me right away and we can get you set up dialing live voice, and then move to avatar as soon as it is ready.

 

I appreciate your patience during this transition, and your understanding while I am working to not only finalize everything with the old campaign, but also start with the new campaign.

 

Thanks again! 

Ron

 

Your invoice is just about complete.  The $150 wire is still pending, and I just received the Western Union return today.  I promise to have everything to you tomorrow.

The registration data of infinitebusinessconnection.com:

Domain Name: INFINITEBUSINESSCONNECTION.COM
Registry Domain ID: 1841041632_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-01-19T19:04:35Z
Creation Date: 2014-01-01T17:02:30Z
Registrar Registration Expiration Date: 2016-01-01T17:02:30Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: 
Registrant Name: Ron Guzman
Registrant Organization: Main Grain
Registrant Street: Post Office Box 1185
Registrant City: Abita Springs
Registrant State/Province: Louisiana
Registrant Postal Code: 70420
Registrant Country: United States
Registrant Phone: (985) 875-1253
Registrant Phone Ext:
Registrant Fax: 
Registrant Fax Ext:
Registrant Email: ron@maingrain.com
Registry Admin ID: 
Admin Name: Ron Guzman
Admin Organization: Main Grain
Admin Street: Post Office Box 1185
Admin City: Abita Springs
Admin State/Province: Louisiana
Admin Postal Code: 70420
Admin Country: United States
Admin Phone: (985) 875-1253
Admin Phone Ext:
Admin Fax: 
Admin Fax Ext:
Admin Email: ron@maingrain.com
Registry Tech ID: 
Tech Name: Ron Guzman
Tech Organization: Main Grain
Tech Street: Post Office Box 1185
Tech City: Abita Springs
Tech State/Province: Louisiana
Tech Postal Code: 70420
Tech Country: United States
Tech Phone: (985) 875-1253
Tech Phone Ext:
Tech Fax: 
Tech Fax Ext:
Tech Email: ron@maingrain.com
Name Server: NS09.DOMAINCONTROL.COM
Name Server: NS10.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2015-5-18T3:00:00Z

Please observe that the address provided at the domain registration is different to this provided at the website:

Infinite Business Connection

Covington, LA

Telephone:  985.746.4766

FAX:  985.746.4766

E-mail: ron@infinitebusinessconnection.com

At LinkedIn in the group Inbound Projects Outsourcing if found a posting from Deva Prashanth about my special friends - the scammer. Please don't understand me wrong. I love scammer - grilled, fried, boiled, etc. The homeless cats in our area prefer them more if they get tortured before they get prepared for them. :)

If everybody, which made actually a bad experience with a scammer shall document it and post it in all the social network groups, then the scammer would not have any chance for doing their fraud business. Centers you need to work together and help each other. Nobody will ask to share your campaigns, but you should keep together by bringing the scammer and their fraud into the spotlight. With this you can reduce your own risk for getting scammed!

If you read the following posting from Deva Prashanth you'll see how easy it is to identify scammer by only reading their offers:

Outsourcing Logic...Missing!!!!

Dear Friends,

As an ardent reader of posts and a person who has seen the BPO space burst out of proportion and grow leaps and bounds I still fail to understand the logic behind scores of Brokers coming up with custom designed and self proclaimed client projects on every possible personal & professional forum.

A Typical Broker Day Offering Projects

There is no trick that is missed by a broker today, a fudged website and a company which in majority of cases will not have contact details and/or which is registered less than a year ago. I fail to acknowledge and understand how these brokers manage to churn out projects every minute, as a professional, one starts wondering, if not feels intimidated by these brokers when it comes to business development and marketing strategies.

However when you dig further one just finds that this is just like a parasite culture baiting and preying on every new company who is out there with little knowledge about such parasites lurking around these forums every minute, luring you,exciting your,attracting you with best possible project offers.

Moving further Taglines by brokers as if it were the end of a season sale " Hurry Limited Slots Available", "Direct Client Sign up - No Middle Man (Consulting Charges Applicable) - Sneaky Little Weasels", "No Unfair Charges", "Little Upfront" and this one gets even better, "No Upfront,No Consultancy, No Software Charges" Only one time registration fees/refundable security charges" and the list goes on. A broker who cannot even utter a single phrase in English poses himself as "You Know Who I Am" and claims to posses a bag-full of projects like apples which for sure are going to turn every service provider into a millionaire in a matter of months. I start thinking, how would this guy be carrying out a conversation in English with the clients that he is claiming to have. ( Are Clients Things To Have? or Could You Buy Them From These Brokers)

Then there are these scores of projects which are produced every minute in projects factories based in Gujarat,UP and Bihar, equation of finding the right project opportunity seems to be irrational,illogical and nearly impossible to beat the business development capabilities of these brokers for even professionals who have spent more than a decade in this industry.

There are also people who bring so many scams to light and also do their bit in bringing such parasite brokers and project producers to notice on these forums, having said that I hope professionals like us share and drive a mechanism which could make a beginning to eliminate this parasite culture and help young entrepreneurs and budding companies find a place in this business. This system may not be able to eliminate this scum, but sure can save lot of companies from falling prey to this onslaught of broker scams.

If you spread your information to newcomer too, then you are destroying the income base of the scammer. With this you are helping yourself and even win a friend instead of having a new competitor.

If you read an offer and it seems to be ok, then make in each case a background check. As higher the promised winnings are as higher is the risk that you get scammed! Don't forget scammer are not getting found in one area of the world. You find then everywhere!

If you got scammed you are guilty by yourself. You have only seen the promised winnings and did not think about the risk of the business. Your own greediness for money did not let you see the alarm signs, which are mostly found already in the announcement. Only because the offer has been written somewhere does not make it true!

You are guilty by yourself if you take some offers without proving if the campaign is in the destination country possible. Knowledge is power. Listen and try to understand the messages from other more experiences call center owners. Think about it, if that what you hear or read can be true or not. It is much more cheaper to learn from the failures done by others than on your own. If you are to lazy to get the knowledge or you are thinking that you know already everything, then you have to work hard to repair your failures, which you made - in the case you got scammed you have to work more for compensating your loss.

Outsourcing Logic...Missing!!!! _ LinkedIn.pdf (585.90 kb)

At LinkedIn in the group Campaigns Outbound & Inbound gets found the following discussion. I have made a .pdf attachment of this discussion for the case that someone is not a member of this group. Here I have copied only the relevant information:

Suhani Jain VP at Syphar Technosoft Pvt Ltd
Start Your Own Call Centre, Join Hands With Syphar
https://www.linkedin.com/pulse/start-your-own-call-centre-join-hands-syphar-suhani-jain

Start Your Own Call Centre, Join Hands With Syphar
linkedin.com • If you are looking to start your own call centre, we provide all in one solution to your needs...Lets join hands, place trust and take off to be rich!Boost up your business with our competitive edges. We are India’s leading business process and...

Rudolf Faix
Why shall start someone a new center? It are not enough real campaigns available for the existing centers. I see the only sense in opening a new center that the scammer have more possibilities in generating their income.
By the way, why are you not able to show your face at your profile picture?

Suhani Jain
Hi. I do not understand what do you have to do with my comment ??????? Why do I need to clarify you about anything ?? And how do you assume that it has to do ONLY WITH new centres??? What do you have to do with my picture ?? Do you know that we look ONLY for new centres ??? You decided it on behalf of one posting only ?? What do you know about communication ?? What for God's sake do you know about marketing ?? Mr. So Called Specialist ?????????

Rudolf Faix
@Suhani: 
* I'm sorry, that you you don't understand something. I speak only English and German.
* You have not written an comment. You have written a posting with the title "Start Your Own Call Centre, Join Hands With Syphar", that means someone shall start his own center - in fact is it in this case a new one. It will be hard to start an own center as an old one!
* You are posting in a public area, there is everybody able to comment your posting, If you like to enjoy your privacy, then you should not use public places.
* There is nothing written that you are searching for other then new centers
* Each posting is one for itself. You cannot expect that someone is searching all your postings together because you are too lazy to provide all information.
* I think I know more about communication as someone, which has been still in the school at 2005. At this time I had already 25 years experience in communication.
* I think I know more about marketing then you because when you have finished your school I had already opened my 6th or 7th company, which I have until now!

April Bowens
Hats off Mr Rudolf Faix

Md Gayasuddin
Great Mr Rudolf Faix

Rajdeep Chauhan
Here comes another one without profile pic and from ahmedabad too. Rudolf let's give them a profile pic how we did for Sathish Satz.

Rudolf Faix
@Rajdeep: Scammers want to make it harder for the police by using a false profile picture. They do not want to provide a manhunt image by themselves.

Satheesh Perumal
@MR.Rudolf Faix Hats off your comments. it real fact like me new centers are facing this kind of issue. In Non Voice Process 95% Scammers.

Rudolf Faix
@Satheesh: I have been thinking that in non voice process are 100% scammer until now. I did not find one real offer. :)

Michael de Jesus Diaz Martinez
Rudojf, honestly, I know is wrong. But I can't stop laughing, it's like watching a horrible kid getting spanked, this offers are jokes. You read them and know FRAUDSTER! Thanks. I guess there won't be any more questions for you.

Rudolf Faix
@Michael de Jesus Diaz Martinez; You are right. These offers are really scam by taking a first view.. Until now I even did not need to make any check for a non voice offer, because you could see the scam already by reading the offer. Not all of the center owners have this ability. The bitter truth is that you'll hardly find one center owner, which did not get scammed at least one time. 

ALIF TECHS
Why there are no comments from Suhani Jain

arselen communication
Great from Rudolf Faix, I was about to get hanged by dealing with Syphar two months ago. As we are running a group of call centers in Tunisia we are in a strong need for Campaigns. However, I would rather quit than get kicked so hard

It seems that the above offer did not bring some success. For this she tries now at LinkedIn in the group Campaigns Outbound & Inbound to offer an Australian Inbound Process for AUD 2200 (~US$ 1783)/seat and month.

Suhani Jain VP at Syphar Technosoft Pvt Ltd

Australian Inbound Process
https://www.linkedin.com/pulse/australian-inbound-process-suhani-jain?trk=prof-post

Australian Inbound Process
linkedin.com • Australian (ISP) Company is looking for Experience Centres for Their Inbound Campaign Fixed Payout of AUD 2200 Per Seat Per 

Syphar Technosoft Pvt Ltd

IT, Outsourcing

http://www.syphartechnosoft.com

305, Sukhsagar Complex, Near Fortune Landmark,

Usmanpura, Ahmedabad Ahmedabad
Gujarat 380013 Indien

Staff count: 11-50
Founded: 2014

We have enough information, that we are able to make now a background check of their company. First we take the Scamadviser reports about syphartechnosoft.com:

Site is India based, But The Real Location Is Being Hidden
Alert Result: The owner of the website is using a service to hide their identity
Alert Result: This website is 160 Days old
Alert Result: The website expected life (365 days) is relatively short.
Alert Result: The website appears to be less than six months old

The complete domain registry data are getting found at the end of this report. More interesting is the staff from Syphar Technosoft at LinkedIn. We find 2 entries for Suhani Jain. She even don't know which education she has, because in one account is written that she has been going to "Modi School" and in the other one "GLS". The same is with her position in her company. In the one account is written that "My Job is to Handel the team of new business Development Manager; Mainly I have to provide the training of Product" and in the other one that she is "Vice President"

Suhani Jain

VP at Syphar Technosoft Pvt Ltd
Ahmedabad, Gujarat, Indien - Marketing und Werbung
Actual: Syphar Technosoft Pvt Ltd
Before: Micra pvt ltd
Education: Modi School
Contacts: > 500

I am Suhani Jain, Hardworking and believe in "Smart work" only. As I am fond of computer I know c#, .Net and HTML. 
Currently my job profile is to generate a new leads and convince them to take service from my company. My Job is to Handel the team of new business Development Manager; Mainly I have to provide the training of Product. My key responsibility is to give them sound knowledge of our service and take the business from them.
I firmly believe and agree with Mr. Bill Gates that “If you borne as poor that not your Mistake but if you Die as poor that's your Mistake."

Whenever or where ever I do anything or if I am paying any sports I always Want to "WIN" and for that I can use "Sham, Daam, Dand, Bhed” (BY hook or Crook). If you are not giving your best to do anything then you are not able to "WIN" or be successful, defiantly if you are not successful then you are not able to become rich.

So if you are doing routine work or anything extra or if you are doing for first time just give your best shot

 Suhani J

VP at Syphar Technosoft Pvt Ltd,

Ahmedabad, Gujarat, Indien - Outsourcing & Offshoring
Actual: Syphar Technosoft Pvt Ltd
Education: GLS
Contacts: 78

Position Summary: 
Reporting directly to the Directors, being the Vice President, Business Development I am responsible for the overall management of the Company’s business development.

Rashmi Patel
Business Development Manager at Syphar Technosoft Pvt. Ltd
Ahmedabad, Gujarat, Indien - Outsourcing & Offshoring
Aktuell: Syphar Technosoft Pvt Ltd
Ausbildung: H L College

Summary: Syphar Technosoft Pvt. Ltd - syphartechnosoft.com does everything to hide their identity. They are using pictures found at Flickr and graphics for their profiles. The picture from Suhani Jain gets found at around 1470 pages by using a Google image search. I even think that it is only a one man/woman show. Someone, which hides himself like this one in the anonymity of the Internet has a reason for it. Maybe they don't like to provide a manhunt picture by themselves. A trustful business cannot be done with such people. The risk to get scammed is 99.99% in such a case. The offered campaign "Australian Inbound Process" with 20 seats proves the scam and shows that the scammer even has no idea about call center work and the data protection law in Australia. The scammer is only searching for making quick money. Additional is the offered salary of US$ 1780 per agent is for a fixed payment too high. The discrepancies in the profiles and the "not understanding" or my comment bring me to the idea, that the scammer even did not visit a higher school.

Domain register data from syphartechnosoft.com:

Domain Name: SYPHARTECHNOSOFT.COM
Registry Domain ID:
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2014-12-19T12:38:40Z
Creation Date: 2014-12-02T06:50:36Z
Registrar Registration Expiration Date: 2015-12-02T06:50:36Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Registrar Abuse Contact Phone: +1-2013775952
Domain Status: clientTransferProhibited
Registry Registrant ID:
Registrant Name: Domain Admin
Registrant Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Registrant Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Domain Admin
Admin Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Admin Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: +45.36946676
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Registry Tech ID:
Tech Name: Domain Admin
Tech Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Tech Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: +45.36946676
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server: ns1.horizonwebinfo.com
Name Server: ns2.horizonwebinfo.com
DNSSEC:Unsigned
URL of the ICANN WHOIS Data Problem Reporting System:
[link removed] update of WHOIS database: 2015-01-26T17:11:41+0000Z

Suhani J _ LinkedIn.pdf (6.60 mb)

Suhani Jain _ LinkedIn.pdf (9.07 mb)

Syphar Technosoft Pvt Ltd_ Übersicht _ LinkedIn.pdf (2.72 mb)

Sysphar staff.pdf (1.41 mb)

Start Your Own Call Cent... With Syphar _ LinkedIn.pdf (810.14 kb)

Abacus Techno Solutions Pvt. Ltd - abacustechnosolutions.com is scamming with campaigns, which are impossible in respect of the the data protection law from Australia, European Union and USA. Complaints on other sites like Complaintboard and Call Center Forum getting found too. As they seem to have some dubious methods to handle complaints should nobody do some business with them.

Like each scammer they are hiding their faces in their LinkedIn profiles and even their domain registry data are invalid (street address). The domain is registered by an private person and not by a company, which makes them more suspect.

Let us analyze their fraud in detail:

Abacus Techno Solutions Pvt. Ltd.

IT services, BPO, Website development, Out sourcing
http://www.abacustechnosolutions.com

Company size: 201-500 Staff
Founded: 2013

Scamdaviser gives the following warnings about abacustechnosolutions.com:

Alert Result: New Site Without Feedback
Alert Result: Technical contact email address is a free one
Alert Result: Registered contact email address is a free one
Alert Result: Administrative contact email address is a free one

Additional we find at scamadviser a hint from tpalani2000 about a scam comlaint, which should get found at consumercomplaints.in (.pdf (849.90 kb)) The complaint at consumercomplaints is marked as solved. The complaint has been from shethsneha on Jun 23, 2014. The same complaint is posted in the callcentersforum.com (.pdf (2.40 mb)) too:

Abacus Technosolutions & Stallion Infotech are fraud companies.

They are into Voice and Non-voice KPO.They give Non-voice projects then they shift you to another project with some other client. Other client which is Stallion Infotech. Ms. Gladys from Pune and Mr. Ryan Woods from USA who are fraud too. For some days they give work, do payment properly then they insist you to buy 10 seats. When you buy 10 seats they start telling you there are errors in files but they don't inform which files have errors. And stop giving work and payment. PLEASE REMEMBER ABACUS from AHMEDABAD & STALLION INFOTECH FROM PUNE ARE FRAUD.

Below mentioned are the people with Contact details :
Mr. Jaimin Parmar - CEO - 09033755591
Ms. Dhwani shah - BDM - 07778068903 - dhwani@abacustechnosolutions.com
Ms. Gladys alfred - 08698449619 - gladalfred@gmail.com
Mr. Ryan Woods (USA) - woodsryan70@gmail.com

Regards,
Sneha

sarrah khan

Business Development Executive at Abacus Techno Solutions Pvt. Ltd
Ahmedabad, Gujarat, Indien - IT und Services
Aktuell: Abacus Techno Solutions Pvt. Ltd

https://in.linkedin.com/pub/sarrah-khan/ab/a29/49a

Offers:

CONVERT THE IMAGE FILE INTO NOTEPAD AND GET GOOD PAYOUT!!!
CUSTOMER IDENTIFICATION PROJECT!!
START THE CENTER WITH 5 SEATS PROJECT!!
FINANCIAL FORM FILLING PROJECT!!
PROJECT START WITH 5 SEATS!!
US HEALTH CARD PROJECT!!
TELECOM PROJECT!!! WITHOUT ACCURACY PARAMETER!!
CIVIC ENUMERATION PROJECT!!
ONLINE PROJECTS FOR CENTERS!!!
079-60505555 7778068903

We know that scammer are lazy. For this their offers are containing only of the caption and the phone number. According the US data protection law is the project "US HEALTH CARD PROJECT" impossible, because the social security number is protected against misusage. The Australian, European Union and US data protection law makes the project "FINANCIAL FORM FILLING PROJECT" impossible, because the necessary data are not allowed to get exported to countries with a lower data protection standard then in the origin country.

Conclusion: Abacus Techno Solutions Pvt. Ltd - abacustechnosolutions.com is nothing else than a scammer!!

zainab rupawala

BDE
Ahmedabad, Gujarat, Indien - Outsourcing & Offshoring
Aktuell: Selbständig

https://in.linkedin.com/pub/zainab-rupawala/a3/588/929

Offers:

CONSUMER IDENTIFICATION PROJECT!!
VOICE PROJECTS WITH FIXED PAYOUT!!
NON-VOICE PROJECTS FOR CENTERS!!
zainab.r@abacustechnosolutions.com

Domain registry data from abacustechnosolutions.com:

Domain Name: ABACUSTECHNOSOLUTIONS.COM
Registry Domain ID: 1807624081_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-04-14T11:48:37Z
Creation Date: 2013-06-11T05:53:24Z
Registrar Registration Expiration Date: 2015-06-11T05:53:24Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: jaimin parmar
Registrant Organization:
Registrant Street: c.g. road
Registrant City: ahmedabad
Registrant State/Province: Gujarat
Registrant Postal Code: 380015
Registrant Country: India
Registrant Phone: 9033755591
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: abacustechnosolution@gmail.com
Registry Admin ID:
Admin Name: jaimin parmar
Admin Organization:
Admin Street: c.g. road
Admin City: ahmedabad
Admin State/Province: Gujarat
Admin Postal Code: 380015
Admin Country: India
Admin Phone: 9033755591
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: abacustechnosolution@gmail.com
Registry Tech ID:
Tech Name: jaimin parmar
Tech Organization:
Tech Street: c.g. road
Tech City: ahmedabad
Tech State/Province: Gujarat
Tech Postal Code: 380015
Tech Country: India
Tech Phone: 9033755591
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: abacustechnosolution@gmail.com
Name Server: NS1.WEBNX.IN
Name Server: NS2.WEBNX.IN
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2015-5-13T0:00:00Z

Updates from the social network on May 13, 2015:

https://www.facebook.com/groups/CallCenterProcess/permalink/809770195783139/?comment_id=809796672447158&offset=0&total_comments=1&notif_t=group_comment_mention (.pdf (913.97 kb)):

Chaitanya Bhise Rudolf Faix: Rudi Abacus Technology is the same fraud company Smart Technologies, with a different. The people are the same and just keep on changing the name of the Company. located in Ahmedabad, Gujrat.

https://www.linkedin.com/nhome/updates?activity=6004095633445642240&goback=&trk=hb_ntf_COMMENTED_ON_UPDATE_YOU_CREATED (.pdf (1.03 mb)):

Alagiri srinivasan Yes its true i have an experience with them in one non voice project. Before payment they said 75% quality needed but after once i make payment they send me different SLA. So Pls dont take any process from them and another once scammer Gleam technologies also they will give work send agreement after two months u wont get proper response nothing totally waste dont go to them

Abacus Techno Solutions ...d_ Übersicht _ LinkedIn.pdf (1.00 mb)

Abacus Technosolutions &...Are Fraud (dhwani Shah).pdf (788.84 kb)

Abacus Technosolutions &...ion Infotech Complaints.pdf (499.85 kb)

http_www.callcentersforum.com_showthread.php_tid=22987&highli.pdf (546.13 kb)

MCA21  _ Company Master Details.pdf (319.21 kb)

sarrah khan _ LinkedIn.pdf (5.76 mb)

www_facebook_com_groups_CallCenterProcess_permalink_809770195783139.pdf (913.97 kb)

www_linkedin_com_nhome_updates_activity_6004095633445642240.pdf (1.03 mb)

zainab rupawala _ LinkedIn.pdf (8.16 mb)

Update Jan. 18, 2017:
Link to the Facebook profile Chaitanya Bhise (https://www.facebook.com/chaitanya.bhise.54) removed as it returns error 404 - not found.

The new SCAM campaign from Rohit Malhotra is a USA Airlines Customer Care INBOUND Process (United Airlines). 

We know Rohit Malhotra already from the article Scammer: Rohit Malhotra - Accent Technologies with missing geography knowledge.

According the U.S. law is not one company able to outsource a customer support process to a country where the customer data protection is not guaranteed by law. See the explanations at Why all this offered offshore outsourcing campaigns where customer data are involved are nothing else then SCAM? and U.S. data protection law.

A similar warning got sent out on May 5, 2015 from campaignprovider.com:

USA Airlines Inbound (www.united.com) : We did contact the management team of United Airlines Inc, and they have confirmed that they are not looking for any Customer Support/ Inbound Team or Center.

One email from Rohit Malhotra:

---------- Forwarded message ----------
From: Accent Technologies <accentt7@gmail.com>
Date: Wed, Apr 22, 2015 at 8:51 AM
Subject: USA Airlines Customer Care INBOUND Process
To: Accent Technologies <accentt7@gmail.com>

USA Airlines Customer Care INBOUND Process 

Language Used : ENGLISH 

Find attachment for details of "PROCESS +  PROCEDURE + PAYOUT + Our CHARGES + About Client " * mentioned in index of attachment"

WE ARE NOT CONSULTANT. 

Skype us on : accent.technologies1

Call us on : "  +91  8284009208  "

             "  +91  8054143789 "

Rohit Malhotra

Accent Technologies

​Disclaimer: Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer do not consent to Internet email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of my firm shall be understood as neither given nor endorsed by it.

Attachment: USA_Process.pdf (520.24 kb)

Today I got a second email forwarded:

 

From: Accent Technologies [mailto:accentt7@gmail.com] 
Sent: Monday, May 04, 2015 time removed
To: corporate
Subject: Fwd: SLA

 

 

---------- Forwarded message ----------
From: united Airlines Inc. <support@united.com>
Date: Mon, May 4, 2015 time removed
Subject: SLA
To: accentt7@gmail.com

Dear valued center,

 United is focused on being the airline customers want to fly, the airline employees want to work for and the airline shareholders want to invest in. 

• World’s most comprehensive global route network, including world-class international gateways to Asia and Australia, Europe, Latin America, Africa and the Middle East with non-stop or one-stop service from virtually anywhere in the United States
• A modern fleet which is the most fuel-efficient among U.S. network carriers (when adjusted for cabin size)
• Industry-leading loyalty program that provides more opportunities to earn and redeem miles worldwide
• Optimal hub locations, including hubs in the four largest cities in the United States
• More than 84,000 employees reside in every U.S. state and in countries around the world

We had recently done NDA signup with xxxxxxxxxxxxxxxx (name removed), Now   we are moving to next step called SLA by signing this  agreement which indicates / Explains all  the requirements / Working Terms / Future Plans / Calls & Quality Parameters  and also some terms and conditions.

By Signing  this  agreement  Call Center ( First Party ) indicates that they are agree with below mentioned terms & conditions / Quality / Work or  other requirements.

 

Note: - Accent Technologies will be responsible or take care to arrange call , work flow , further signup / meeting tasks or verification of call center.

James (Jim) Compton

Member of the Board of Directors

Linda Jojo

Executive Vice President and Chief Information Officer

 

Attachment: SLA.pdf (787.37 kb)

Update May 8, 2015:

A statement of United has arrived which confirms the fraud:

From: CustomerCare@united.com [mailto:customercare@united.com] 
Sent: Wednesday, May 06, 2015 8:53 PM
To: corporate
Subject: Re: [Attachments Contain URLs!] Experience (KMM26630439V25738L0KM)

 

Dear:

 

The fraudulent email you described is not from United Airlines. Please do not respond to this letter with any of your personal information. If you have any questions regarding our products and services, please visit us on united.com.

 

We appreciate your sharing this with us and look forward to welcoming you on board soon.

 

Regards,

 

Katherine Dawson

Customer Care

RE: 8976676