Offshore Outsourcing & Scammer

Let us take a look first at the data protection law from Australia, European Union and the USA. All this directives and orders have in common that the consumer data are protected by law and this one which has collected them is responsible for the proper use of the collected data. If the data are getting used wrong, then this one, which has collected the data, is responsible in front of the law court for the misusage of the data. The fines are very high. It is not allowed to make data accessible in countries, where this data don’t have at least the same protection like in the country they got collected in respect of the law. Even if consumer data are getting stolen, the company will get prosecuted.

The fines for breaking the law are very high. You can see an example how high the fines are in the article “Data of 280,000 customers stolen: AT & T lost over $ 25 million”. Why companies shall take the risk for paying high fines for making their data accessible to offshore centers? Especially if they find out how the data are getting traded in the call center industry. The following screenshot from Facebook is showing how protected data are getting offered:

The above screenshot is only one example from many. Such data are not getting offered only on Facebook. You can find such offers at LinkedIn and a lot of sites.

As long as in your country is not the same or a better data protection rule guaranteed by law you are only able to use the already heavy used data, which are traded between the centers. This called one will not be really in the mood to buy something.

Even companies which are transferring consumer data between the USA and the European Union need to be certified by the international U.S.-EU Save Harbor Framework. The certification need to get renewed yearly. You can read about a judgment at "FTC Settles with Two Companies Falsely Claiming to Comply with International Safe Harbor Privacy Framework".

The next problem for call centers is the “Do Not Call List” where you have to scrub up your data against the list. You are declaring by signing up to the Don’t Call List that you are telemarketer and you’ll respect the local law. In this case you make yourself prosecutable to the local law and this law can get executed because you have accepted it before. Ignoring the Don’t Call List can result in high fines. The fines can get international prosecuted.

The next problem for call centers is the “Do Not Call List” where you have to scrub up your data against the list. You are declaring by signing up to the Don’t Call List that you are telemarketer and you’ll respect the local law. In this case you make yourself prosecutable to the local law and this law can get executed because you have accepted it before. Ignoring the Don’t Call List can result in high fines. The fines can get international prosecuted. An example of such a judgment can get read at "Court Grants Partial Summary Judgment in FTC Case Against Dish Network, Finding the Company Liable for Tens of Millions of Telemarketing Violations". That such judgments can get international prosecuted if proven by "Federal Court Orders Tech Support Scammers to Pay More Than $5.1 Million". All the Indian companies, which have been involved in this case, have been running into bankruptcy.

Centers you are searching for inbound campaigns? Think about who will be calling a company. What can you do with an inbound caller if you don’t have access to the consumer data because they are protected by law? For this are all inbound campaigns nothing else then SCAM.

Centers you are searching for form filling processes? Think about which data you need to put into a form. Since years all the consumer data are getting collected at the point of sales. In the USA even the signature get collected from digitizer pad. For copy and paste nobody will pay your agents. There are enough programs for automatize the process available. They are even cheaper than the salary of one agent for a month. For this reason all form filling processes are only scam.

If you think now logically, then you know why all this inbound campaigns and form filling processes are only getting offered with a huge upfront payment. Even the scammer has no other chance to get some money if he does not get it from you. He has no chance to get such a process and cheat you after you have done the work.

Even the client tries to burden all the legal risks to the centers by hiring them on a pay per sale base. For this they can say in front of the law court that they have only bought some leads from you and you have been working on your own risk.

A serious client will support you with phone numbers based on his selection. This phone numbers will be already scrubbed against the Do Not Call list. He will also provide you with an extension to his own phone system because he likes that the called ones are coming back to him for the case they have some questions or need some help.

A serious client will hire a marketing agency in his own country or living area and not a suspicious campaign broker from a low wage country, which try to make money with his campaign. The hired agency has the order to search for the best center for the client and gets paid from the client directly.

All other kinds of clients will burden you up the legal risk and they will provide you with products, which are already well-known from the email spam. For the case that you’ll not make enough sales to survive they even will tell you that you should buy some better data and to provide a better work. They even will lie you by telling that other centers are making sales with each call.

I had one campaign listed from mpavistechnologies.com, which has not been scam. I have delisted this campaign as soon as I found Tech Support offers from mpavistechnolgies in Facebook. The tech support offers are all scam. The calls are getting generated by scareware, which is called computer fraud. From advertisements, even on Google, you'll not get enough calls, that it will be profitable to sell the calls. All the consumer protection organizations around the world are already warning about the "Tech Support calls".

I got forwarded a campaign from mpavistechnlogies.com. mpavistechnologies.com did not send me the campaign description directly, because they know that I'll classify such a campaign only as scam.

Q & A

You will be calling potential customers all over the U.S. Looking for customers, who are interested, cooperative, are the home owner and are not currently under contract with another security company.  You will live transfer those calls to our closing agents.

Do you charge set up fees?
We do not charge set up fees nor do we charge for the right to do the campaign. All we ask is that you pay for your VOIP.

We are investing in you - We supply the dialer, Leads and the VAKA (non-voice software). This all costs money that we provide to you for free - We also are investing our time, not only getting you set up, but also the initial and ongoing training.

• If you decide to supply the dialer, then are the costs of the dialer your problem and not the problem of the call center. The call center can do nothing to influence this costs and for this are this costs not the problem of the center. Any existing dialer or the call center is not increasing his value because it is not get used. 
  
  
• Data and leads are the problem of the client. If the data or the leads are not good, then the best call center will fail. 
  
  
• You like to use VAKA, for this are the costs for the software your problem and not the problem of the center. If you think VAKA is the best solution for you, then you need to supply it and you'll never be able to bill it to the call center.
  
  
• You are investing your time? If you decide to that a call center has to use your system, then you have to train them on your software. For this you get paid from the client!

So you have can even not say that you are investing already enough for the center if you are really investing NOTHING!!!

What are the VOIP charges?
The cost of the VOIP is .0079 per minute - You should budget $2 - $4 per agent per day

Can you use your own VOIP Provider?
No. We require that everyone use our VOIP provider, both the opening centers and the closing centers. The reason we do it is to avoid all the tech issues and to provide you with accurate reporting on all calls. Our calling plan allows for all the calls to be connected through tier one and two providers and offer more termination points and outgoing channels that any other provider. Because everyone is on the same system, using the same VOIP provider we do not experience latency issues, echoes, delays and disconnections. The calls are clean and flawless.

Do you profit from the centers using your VOIP Provider?
No. We do not profit from this. You get charged, what we get charged.

Can you deduct the VOIP from future payouts?
The VOIP must be prepaid in order to get started. It is not our VOIP Company (3rd party) - We do not pay it for you.
We will set up the VOIP account for you and provide you with the web portal and show you how to proceed

You will have complete control, as you will have access to the Web Portal (VOIP provider) there, you will be able to load your minutes and receive your VOIP reports

As you provide dialer, leads, client software, etc. you should not search for call centers, which are paying your VoIP minutes. The call centers have no possibility to influence the dialing behavior, the data quality and all surroundings. For this you have to provide the VoIP minutes too. In this case you can run your own center with your own agents. For what you'll need some call centers in this case? With this offer you show that you need them only for paying your phone bills and the salary of the agents!!!

YOU SHOW WITH THIS OFFER ALREADY THAT YOU NOT TRUST INTO THE CAMPAIGN!!!

PayPal
You must set up a PayPal account both to make payment to VOIP provider and to receive payment from us. It is really simple to do - Just go to their website and set up an account - It is the easiest method and the cheapest

What is the pay out?
We will pay you $6 per transfer, with a 60 second buffer

What is a 60 second buffer and why is it needed?
A 60 second buffer means, that when the call is transferred the closing agent has 60 seconds to determine if the transferred call was a qualified transfer, meaning the customer was interested, cooperative, was the home owner (not a renter) and was not under contract with another security company - if the call goes 60 seconds or greater, the transferred call will be considered billable and therefore you will be paid on it.

Here you show exactly what I have said before. You don't trust your data and your product. For this you offer a pay per sale. You are proofing that already in your next sentence "they must be a home owner". With this you show that you have data, but they are not selected to be from home owners. The call center shall sort the data out for you. With such data you can only offer a pay per hour per agent!!!

What are the qualifications for a transferred call?
There are 2 criteria for the calls to be transferred - 1) they must be a home owner and not a renter 2) they must not be under contract with another security company. They can have a preexisting security system; they just can’t be under contract, meaning the contract must have expired. We cannot accept either of the above - Therefore, it is in the agreement - If we see that you are transferring an unacceptable amount of renters or customers that are under contract, we will terminate the arrangement. - It means your agents are not doing their jobs, asking the correct questions and getting the correct answers

What can my center achieve?
That really all depends upon you and your agents - Your agents should be able to achieve 4 billable transfers per day each - Keep in mind, in an 8 hour day that is only 1 transfer every 2 hours. Your agents will be speaking to 500 people a day - That’s 1 out of every 125 people.

Your agents will be dialing 3000 - 5000 numbers per day each - speaking with between 300 - 500 customers a day

Let us make an example: In average a call gets answered after 3 times ringing. 3 times ringing is taking around 15 seconds. If we are dialing 3000 numbers then we can calculate the dialing time of 15 seconds * 3000 calls / 3600 = 12.5 hours for a 10 hours working day (Monday until Thursday).

The other way is you are using a dialer, which is already illegal in the USA. In this case you need to have a lot of money for the fine from the FTC. If you have millions of dollars why do you cry in this case about the VoIP minutes? It is nice from you that you are providing the dialer, because in this case you will get the punishment and not the center.

Take a look at http://news.wwpa.com/post/2015/04/30/ftc-and-ten-state-attorneys-general-take-action-against-political-survey-robocallers-pitching-cruise-line-vacations-to-the-bahamas. The responsible companies got punished with fines over 5 millions of dollars. Why are you crying about VoIP minutes and hourly rates for the agents if you have so much money in your wallet?

In any case your system is dialing and that need to be done on your own bill and not on the bill of the center. The center has no influence on this dial behavior.

What is your pay schedule?
The week starts on Friday and ends on Thursday - You will be paid the next day (Friday) - You will be paid via PayPal.

Is it possible to send payment to our international merchant account?
No, only if it is attached to your PayPal Account.

Calling Schedule
All times are based on EST. At present, we are open from 9am - 7pm EST Monday - Thursday, 9am - 5pm EST, Friday and 12pm - 5pm EST on Saturday.

53 hours of calling per week = 3180 minutes * 0.0079 = 25.122 $/week or in average 4.187 per day (6 days)

Training.
The scripts and training, we will provide them once the agreement is returned

Please go to tmicomm.com and watch the demo video.
I will personally do a live the training session with all your agents. The training will last approximately 1 1/2 hours. The training is divided into 4 sections 1) Background on the campaign 2) Dialer how it works – how to transfer 3) VAKA – How it works – how the system is laid out, what the recordings to use and when 4) listen to sample recordings of agents on their first days on the job. This will illustrate what the agents can expect and what not to do. It will get them past the learning curve quickly.

Your agents will then role play with each other - One will act as the customer, the other the agent. This will help get them familiarized with the system. Once you feel the agents are proficient, you will be free to start dialing.

Reports Disclosure
You will receive reports everyday showing exactly how many transfers were sent, how many of them where billable, all call durations and how much money is due.

You will also be granted admin access to the dialer reports. You will be able to live monitor your agent’s calls. Have access to all the recordings both, on the opening side and also on the closing side. In addition, you will be able to monitor your agent’s activity. You will know when they sign in, when they are on pause, how many calls they took and the result.

How long does it take to set up?
The set up process is very easy. Once we receive the agreement back, we will set you up in the system. Once that is complete, we will set up your VOIP account. You will then prepay your VOIP. Once set up you will change the audio settings on each agents work station. It will take a few minutes for each one. We will provide explicit directions that are easy to follow. In the event, you still need help our tech department will assist you. The whole process lasts about an hour.

this is http://tmicomm.com/main/?page_id=32
training which we will follow

mpavistechnologies.com shows with this offer that they have no idea from the call center business and from the rules of the FTC. They are only searching for someone, which is taking the risk for their campaigns. This one, which takes the risk has no possibility to influence and reduce the risk.

At LinkedIn Pulse appeared yesterday a posting from Samad Gour with an offer that sounds really unbelievable – but from the negative sites view. Samad  Gour posted the following offer, which got found on Facebook in the groups BPO PROJECTS WITHOUT ANY CHARGES, www.helloshopping.in (India’s First Online Mall) and USA – CANADA Business Development Group:

The posting from LinkedIn Pulse:

Hi, USA Non-Voice Call Reviews Campaign Earning 30,000 Approx/month

Hi,
USA Non-Voice Call Reviews Campaign Earning 30,000 Approx/month

Please find the below Job Descriptions.

WORK DESCRIPTION:
The Client Portal has Inbound Recorded Calls & Outbound Recorded Calls, Here Agents need to Login and Listen to the Calls and Need to Answer that Either call has Connected to Employee or Call is not Connected or Call Connected to Voice Mail etc., Agent just need to Tick mark on the Options provided. But Agent need to listen to the call carefully and need to mark correct option. For wrong answer there is penalty of -0.01$. So, you get paid for only correct answer marked by the agent.

TIMINGS:
6:00 PM to 6:00 AM [IST]

PAYOUT:
0.012$ for Inbound and 0.008$ for outbound call review

EARNINGS CALCULATIONS:
Here agent can do 2 calls in 1 minute,
12 Hours x 2 calls / Minute x 60 Minutes = 1440 calls one agent can do
1440 x 0.012 = 17.28$ (Approx.) / Day / Agent.

Here one agent can earn 17.28$ x 25 days = 432$ / Month / Agent.

BILLING CYCLE: DAILY

PAYMENT MODE: Paypal

Registration Charges : for one ID it's 10,000 Rs but if you are serious enough to go for work ..We can negotiate depending on numbers of seat but not on 5 seats.

This is really unique process where in pay out will come in your account from clients account. It will be daily payout by default in your PayPal account and then you can withdraw from your bank account. No mediator will involve in this pay out ..at all. You will see flow of dollar after every call you will listen. This process can be run in 24×7 shift and for trail purpose you can go for one seat also.

In attachment you will find one video clip of how we can do this work and how you can see dollar after every call.

PLEASE NOTE : THE EARNINGS CALCULATIONS WHICH IS GIVE HERE IS FOR MINIMUM ACTUAL EARNINGS. AS YOU WILL HAVE MORE PRACTICE OF WORK YOU WILL GET MORE CHANCE AND POTENTIAL OF EARNINGS AND IT PURELY DEPENDS NOT ON WORK BUT SMART WORK.

call -8750051552 (if interested only)

This offer is only a SCAM, because he asks for an upfront in form of Registration Charges : for one ID it's 10,000 Rs. With this offer the scammer confirms, that he has no contract with the client. If he has a contract with the client, then the client will pay him and he has to search for the best center for the client and not for one, which pays him.

The scammer Samad Gour is even not able to read the caption of the group where he posted: BPO PROJECTS WITHOUT ANY CHARGES

The offer is  an SLAVERY offer because:

• Even in India are 12 hours working time for an agent illegal
• If you take the offered US$ 432 and substract the pro rata costs for the office rent, the amortization value of the investments into the center, electricity and Internet connection then you'll have to divide the remaining money for two agents, because you have to keep yourself conform to the employment law. For this the provided calculation of the scammer is irrational and from this money nobody is able to survive even in India.
• Additional you have to keep yourself conform to the rules of the US FTC (US Federal Trade Commission warning: ROBOCALLS)
• The promoted earnings are the maximum earnings when we add the time how long someone needs to pick up the phone are per call 15 - 20 seconds gone before a human or an answering machine picks up. To get it if there is a human or an answering machine answering you have to be online at the time of picking up the phone.

The scammer Samad Gour has even made a mistake by inventing this campaign. The fixed working time from IST 6:00pm until 6:00am is during the time at the US East Coast from 08:30am until US West Coast 05:30pm. At 05:30pm is rush hour and you will reach mostly answering machines. For this even the working time does not make any sense. Maybe his education exists only in his profile or he has been missing all geography lessons.

The scammer Samad Gour is proving with this offer, that he has no idea about the local law of employment in his country and that he has no idea how call center work is functioning. He thinks that call center agents are robots, which are able to work without any break.

It seems that a scammer needs to make urgently some money. For this he likes to make money from centers. That he shows with the upfront and the fines. 

Facebook Profile of Samad Gour - pdf (1.87 mb)

LinkedIn Profile of Samad Gour - pdf (3.38 mb)

Facebook offer Samad Gour.pdf (492.90 kb)

The following posting from Raj Sharma at LinkedIn brought Castle Pension Solutions - castlepensionsolutions.co.uk into my focus.

The posting from Raj Sharma:

Beware!!!Beware!!!Beware!!!!Scam!!!Scam!!
scam!!!fraud!!fraud!!!fraud!!!
Beware!!Beware!!Beware!!Beware.
castlepensionsolutions.co.uk is a fraud.
Paul Rowe,the con-man and owner of castlepensionsolutions.co.uk has cheated with our company Gokyo Ri BPO as my manager rajen sing was constantly in touch with him and didnot pay our payment from last two months.We started working for him, in mid of february and started passing pension and bank reclaim leads to him.He made only 1st payment after making lots of excuses,but we continued to pass leads for him as we thought the reason which he was giving might be genuine.Suddenly,Paul started showing his true colour.He didnot make any payments afterthat.He started telling lies and giving unreasonable excuses.1st week he said we made payment,might be banking issue.Next week he said i had issue with account department .when we made several attempts to contact him through email and trying to reach him,he always avoided us.Sometimes,he said audit is going on,will pay later without giving any specific date.We tried to get our money till last week untill he completely refused to pay to us.If anyone need email and chat snap shot we are happy to share with you guys.Any thing you want to know about this fraud company and his cheater owner,please contact.
We want that these scammer and con man should be out of LinkdIn or any other sites so he cannot cheat with any other people and please avoid castlepensionsolutions.co.uk to work.We are thinking of taking legal action against him and his company and contacted Fraud and crime department of British High commission,New Delhi India.
Paul Rowe.
castlepensionsolutions.co.uk
Registrant's address:
21 Simonburn
Washignton
Tyne and Wear
NE38 0NJ.

The first what I see on their website, that the “company” is only named Castle Pension Solutions. A legal form under which the company is operating is not declared. So we try to find out if the company is registered under this name or if the any responsible person is found for this company.

Registered UK companies can get found at http://wck2.companieshouse.gov.uk/

As expected we find some other companies which are starting with Castle Pension but no Castle Pension Solutions.

Under the names Paul Rowe, Rowe Paul, Nick Danks or Danks Nick is no company registered. For this they are private persons and not company owner. This makes at least Nick Danks for the fraud full responsible. At least Nick Danks cannot hide himself, because the website is registered on his name and the name got verified (see at the domain registry: Registrant contact details validated by Nominet on 27-Mar-2014)

The given phone number at the homepage (UK: 07852196909) is a mobile phone number.

We see at the LinkedIn Profile of Paul Rowe that he has given a recommendation for Paul Danks.

At Facebook he describes himself as “Bank/Financial Institution”. A bank or a financial institution has in UK to be registered at the FCA (Financial Conduct Authority). There is a search about “Castle Pension Solutions”, Paul Rowe or Rowe Paul at http://www.fsa.gov.uk/register/firmSearchForm.do ended without any result.

My opinion: Paul Rowe is not more than an insurance salesman who likes to play CEO. He is unable to find customers by himself. For this he uses call center in low wage countries. He is even not able to pay them.

My recommendation: Each call center, which got cheated from Castle Pension Solutions - castlepensionsolutions.co.uk - Paul Rowe - Nick Danks should file a complaint with their proves at http://www.fca.org.uk/consumers/complaints-and-compensation

LinkedIn Paul Rowe: https://uk.linkedin.com/pub/paul-rowe/36/1a9/353

LinkedIn Nick Danks: https://uk.linkedin.com/in/nickdanks

Facebook Castle Pension Solutions: https://www.facebook.com/castlepensionsolutions (2016-02-25: Link removed - Facebook profile already not available)

Google+: https://plus.google.com/101662186451649408556/posts

Domain name:
castlepensionsolutions.co.uk
Registrant:
Nick Danks
Registrant type:
UK Individual
Registrant's address:
21 Simonburn
Washignton
Tyne and Wear
NE38 0NJ
United Kingdom
Data validation:
Registrant contact details validated by Nominet on 27-Mar-2014
Registrar:
Paragon Internet Group Ltd t/a Tsohost [Tag = UKWEBHOSTING]
URL: [link removed] dates:
Registered on: 27-Mar-2014
Expiry date: 27-Mar-2016
Last updated: 24-Mar-2015
Registration status:
Registered until expiry date.
Name servers:
ns1.tsohost.co.uk 185.52.27.27
ns2.tsohost.co.uk 95.142.155.4
ns3.tsohost.co.uk 95.142.154.15
WHOIS lookup made at 07:20:39 16-Apr-2015
This WHOIS information is provided for free by Nominet UK the central registry for .uk domain names. This information and the .uk WHOIS are: Copyright Nominet UK 1996 - 2015.
You may not access the .uk WHOIS or use any data from it except as permitted by the terms of use available in full at [link removed] includes restrictions on: (A) use of the data for advertising, or its repackaging, recompilation, redistribution or reuse (B) obscuring, removing or hiding any or all of this notice and (C) exceeding query rate or volume limits. The data is provided on an 'as-is' basis and may lag behind the register. Access may be withdrawn or restricted at any time.

Beware!!!Beware!!!Beware...d!!!fraud!!! _ LinkedIn.pdf (348.55 kb)

Paul Rowe _ LinkedIn.pdf (8.62 mb)

Facebook Castle Pension Solutions.pdf (26.26 mb)

Google plus Castle Pension Solutions.pdf (26.26 mb)

Nick Danks _ LinkedIn.pdf (17.08 mb)

Update September 29, 2016: More than one year later I got the following email from Nick Danks:

Von: Nick Danks [mailto:Nick7danks@Googlemail.com]
Gesendet: Dienstag, 27. September 2016 01:37
An: rudolf.faix@wwpa.com
Betreff: CC Scam e-mail - Reporting abuse

Good afternoon,

I have discovered a blog post about a scammed and I have been included in the post to which I beleive to be an outrage. I help the business setup a basic website a few years ago but I have zero involvement with the business or the business owner. I pride myself on helping people in business and the reason I have been mentioned was due to a mistake on registering the domain in my name rather than the client due to the setting on my hosting.
I feel that the comments made about me personally should be removed as this is slander against me when it has nothing to do with me or what I am involved with.

Feel free to keep the post about the invididual but i hope you can see by reading the post that the comment and image about me is undeserved so please can you remove.

https://blog.wwpa.com/post/2015/05/24/scammer-castle-pension-solutions-castlepensionsolutions-co-uk-paul-rowe-nick-danks-follow-up along with the main post that this relates too.

Any questions please let me know and I would be happy to answer any questions needed to have this removed.

Kindest regards
Nick Danks

---

Author information

Name: Nick Danks
E-mail: Nick7danks@Googlemail.com
IP address: 151.225.8.50
User-agent: Mozilla/5.0 (Linux; Android 6.0.1; SM-G925F Build/MMB29K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.124 Mobile Safari/537.36

Nick Danks has been the domain owner from castlepensionsolutions.co.uk at the time when the scam has happened and he is the only verified source in this case because Nominet, the British domain registry has verified his name and address. The LinkedIn profile from Paul Rowe got never verified and could get created by everybody. For this reason I tried to get a good explanation why the domain got registered on his name:

On 27 Sep 2016 01:33, "Rudolf Faix" <rudolf.faix@wwpa.com> wrote:

Hi

You are included in the post because you have been the owner of the domain at this time. As owner of the domain you are responsible for the content. If you have helped someone and this person has used the domain for fraud then you are in this case a partner in crime of the fraudster. Each attorney will give you the same answer.

best regards
Rudolf Faix
Affiliate Marketing Reviews
Fraud & Scam Systems
Offshore Outsourcing & Scammer

I would never register a domain for someone other by using my name. This would make me responsible for the content of the website. If someone is not able to register a domain by himself then he need to provide to me his exact data including credit card details for the payment options for beeing able to enter it into web form.

Von: Nick Danks [mailto:nick7danks@googlemail.com]
Gesendet: Dienstag, 27. September 2016 18:01
An: Rudolf Faix
Betreff: Re: AW: CC Scam e-mail - Reporting abuse

Thank you for your response.

The website was created and transfered to the client but it took quite a while to complete the amends therefore I was named until I was paid. Which I wasn't and lost money whilst working for that business. I was infact a supplier not a partner and believe I should be removed as I have not had any business dealings with the individual apart from suppling a website. I'm not even sure the business is still going as I've tried to seek payment myself.

Please can we work together to resolve this issue and remove my details and image

Kind regards
Nick Danks

The domain got really transferred on July 8, 2016 (more than one year after the scam had happened). But the new domain owner does is a Anthony Gregory and not a person with the name Paul Rowe. So I tried to find out if Paul Rowe is in reality Anthony Gregory. Even the new site content has been very suspicious. There is a online shoe shop but without any price information and an imprint with name and address, which is required by the European law is missing too. Here a screenshot:

For this reason I have written:

On 27 Sep 2016 11:53, "Rudolf Faix" <rudolf.faix@wwpa.com> wrote:

I think it is not a big issue as “Paul Rowe” mentioned by himself in his email “Also nick danks if you had looked in to things properly he is just a Web creater.” (https://blog.wwpa.com/post/2015/05/24/scammer-castle-pension-solutions-castlepensionsolutions-co-uk-paul-rowe-nick-danks-follow-up)

The domain castlepensionsolutions.co.uk got transferred on July 8, 2016 to a person with the name Anthony Gregory, 21 WALSALL WOOD ROAD, WALSALL, WEST MIDLANDS, WS9 8QU, United Kingdom. Is this the original domain owner or a name which got found in a public phone directory? The actual content of the site does not really fit to the domain name. Shoes are something different than a pension system and the content is from cazpoo.co.uk – another scam site https://www.mywot.com/en/scorecard/cazpoo.co.uk?utm_source=addon&utm_content=warn-viewsc

Missing prices are not really something what someone is searching at an onlineshop and a missing imprint on the website does not make the site more trustful. It is even against the European law.

The problem is that I don’t believe into so many coincidences. Do you have any explanations?

best regards
Rudolf Faix
Affiliate Marketing Reviews
Fraud & Scam Systems
Offshore Outsourcing & Scammer

The answer from Nick Danks has been coming, but not with any expected explanation:

Von: Nick Danks [mailto:nick7danks@googlemail.com]
Gesendet: Dienstag, 27. September 2016 19:05
An: Rudolf Faix
Betreff: Re: AW: AW: CC Scam e-mail - Reporting abuse

What would you like me to explain? I created the website and asked for payment and didn't received anything so I'm in the same situation as you as a supplier which is why I'd like me image and name taken out in the post as it is damaging to my credibility and I help alot of businesses and charities.

If Paul Rowe has done things wrong then that's his problem not mine. From what I can see if he has asked for a service and it was received then he should of paid regardless of the excuses.

I know it doesn't seem like a big issue but to me it is as it's my name being damaged due to someone elses wrong doing.

Thank you for your help.

As Nick Danks has been the owner of the domain castlepensionsolutions.co.uk he has been responsible for the content of the website and for the case he has given it for rent he has been responsible that the website is not getting used for any crime. The UK law got already broken by the content of the website as it represented a business where whether Paul Rowe nor Nick Danks had the required permission or licences for it.

On 28 Sep 2016 01:02, "Rudolf Faix" <rudolf.faix@wwpa.com> wrote:

I told you that it is not a big deal to change the information in the posting for the reason as in the email of the other guy is written that you are only a web creator.

I have asked you: “Is the actual domain owner, Anthony Gregory, 21 WALSALL WOOD ROAD, WALSALL, WEST MIDLANDS, WS9 8QU, United Kingdom, your previous customer?”

best regards
Rudolf Faix
Affiliate Marketing Reviews
Fraud & Scam Systems
Offshore Outsourcing & Scammer

Nick Danks replied to my questions above:

Von: Nick Danks [mailto:nick7danks@googlemail.com]
Gesendet: Donnerstag, 29. September 2016 03:32
An: Rudolf Faix
Betreff: Re: AW: AW: AW: CC Scam e-mail - Reporting abuse

No the domain owner was Paul rowe and he's the one tahys stung people by the looks of it. Not sure who the other guy is.

The argumentation from Nick Danks has a big problem. If I have a hosting customer, who don't pay, I'll turn off his website for giving him a reason to pay his bills. As the WayBackMachine - archive.org shows, got the content from castlepensionsolutions.co.uk between June 22, 2014 and March 13, 2016 exactly 9 time captured and the content from the site got even changed.

Even the actual content - the online shoe shop without prices and without any imprint showing the owner from the page - from castlepensionsolutions.co.uk is nothing else than a scam. It is a copy from the website cazpoo.co.uk.

Josoft Technologies Pvt. Ltd is bragging with an ISO 9001:2008 certification and proving in their offers that they are breaking the ISO 9001 rules and acting like each other scammer too.

An ISO certification says nothing about the quality of their products and services. An ISO certification is only documenting that a company is documenting their internal process flow that each case can get easily traced.

What is not ISO conform from their site:

• Try to sell using spam emails
  I have gotten yesterday and E-Mail with the campaign offers from Josoft Technologies Pvt. Ltd.
  I have never subscribed to receive emails from them. For this the E-Mail is nothing else then SPAM.
  
  
• If a customer has to pay before he gets a demonstration
  Josoft Technologies Pvt. Ltd. has very well documented in their offer found at the attached pdf document jpeg to doc pdf.pdf that the call center has to pay the business fee “2. The legal agreement process begins immediately after your fee amount has been deposited, and the agreement is couriered out to you for your signature.” before the center knows what it get “3. The demonstration and training package are sent to you within 24 hours after your fee amount has been deposited.”
  This is braking all international business rules, because a demonstration has to be FREE OF CHARGE. They like to sell something and for this they cannot make money with a demonstration, Only very stupid people will accept such a rule.
  
  
• A certificate of satisfaction has to be signed before you are starting the work
  In such a case a certificate of satisfaction about the training can only get signed if the work and the quality of the provided images does not differ to this which are provided during the training. A certificate of satisfaction for the project can only get issued after the contract got fulfilled from both parties.
  For the case that they are really ISO certified, the certification has even not the value of the paper on which it got printed!!!

Why are the offers from Josoft Technologies Pvt. Ltd. not more than only SCAM:

• With their offered processes and the requested business fee they are certifying that they have no contract with their client and for this they are not able to give you any guarantees that you’ll get the project and that you’ll get paid.
  
  
• Scammers want to make it harder for the police by using a graphics or a false profile pictures. They do not want to provide a manhunt image by themselves.
  
  
• Scammer are using privacy protection services for hiding the data in their domain registration
  
  
• Each work, where you have to pay to get it is nothing more than SCAM
  The way how they are breaking the ISO certification standards and international business rules shows that they are not trustful. Even if a broker likes to take money from both sites is an absolutely no go! In the case of a dispute he is working for this party, which is paying the higher sum. That disqualifies any business person from being trustful.
  
  
• That you need to pay for the work before you even know how it confirms the SCAM too.
  
  
• That you need to give a certificate of satisfaction before you know that the work does not differ from the training is the next SCAM.
  
  
• Take a look at the article about Scamwarning: Book Typing, Proof Reading, All types of Form Filling, HTML Tagging. There you’ll find the description why you’ll not get paid according their accuracy protocol. They have described it in their offer jpeg to doc pdf.pdf by themselves. It is a common way to get a high accuracy by giving the same work to many people and check the results. The problem is only that this way is very expensive for the client and the client will not pay the sum for the work. The client is interested in saving money by going offshore.
  
  
• At their blog they are promising “Our processes are designed to achieve 100% accuracy, and to deliver every project on time and within the budget parameters of the project.” You know now the way how they are reaching 100% accuracy and the way how they are keeping their budget. With OCR reading is only a accuracy of 98% possible.
  
  
• In Europe and USA the documents are getting scanned and stored as binary documents in a database. Each scan is getting tags that it can easily found again. These tags have the same function like the tag cloud known from the blogs. The only difference is that the document itself gets linked to the customer, supplier, commercial case records which are involved to retrieve the original document. To this system you’ll not get an access because of the security reasons and law for data protection in the “rich” countries.
  
  
• By taking a look at the project 5 PC Health Insurance project.pdf and 10 PC Health Insurance project.pdf is the same law situation. The companies in Europe and USA are even not allowed by law to provide you with such a kind data. The video of the Form Filling Offline Data Entry Typing Project shows that the image is written in an OCR character set. There are OCR readers for less than $1000 and software for less than $500 on the market available, which are able to convert such images into text with a accuracy of 98% and faster than you can type. Why client shall pay you for manual work in such a case?
  
  
• Online Image Captcha.pdf
  Such captchas as they have provided by the screenshot are normally generated with a font set and converted into a graphic before saving them. It does not make any sense to type in the captcha, where the result is already known by generating them.

Additional we find at http://www.consumercomplaints.co/gto-bpo-fake-employees/ 2 complaints about their business:

September 27, 2014:
they say they have the project but in actual they don't have it. Ghanshyam, Santosh, Varun all these people are unfaithful,
they do not know what they need to do, don't know their job and irresponsible
March 6, 2015:
GTO BPO/JOSOFT is a fake company. they say that they have the project. after taking the money they don't provide. totally fake guys. I got cheated with 4 Lacs

Their address written on their website:
1-B Nanak Arcade 85-A Hind Nagar L.D.A Colony, Opposite Shivalik School, Lucknow-226012 U.P. (INDIA)
Phone: +91 90-26209005

My opinion: If you take all this facts and the complaints together, then the result will be that Josoft Technologies Pvt. Ltd. is nothing else then a scammer and the ISO certification is a fake.

Spam E-mail from josoftech.com:

Von:		farzan haider <sales@josoftech.com>
an:		rudolffaix@gmail.com
Datum:		22. April 2015 um 13:25
Betreff:		!! BPO BUSINESS !! PROJECT DETAILS !! (Josoftech)
:		Diese Nachricht ist vor allem aufgrund der an der Konversation beteiligten Personen wichtig.

Welcome to Josoft Technologies Pvt. Ltd. 

Dear Customer,

We thank you for choosing Josoft Technologies Pvt. Ltd.

We take pleasure in introducing ourselves as Josoft Technologies Pvt. Ltd. An ISO Certified Company had it beginnings in 2008 when Global Technology & Outsourcing was formed. The company has grown in size and capability, and in late 2013 the company name was changed to Josoft Technologies Pvt Ltd. We are offering Multiple Data Entry Projects in different sectors like, Banking, Telecom, Insurance, Government undertakings, and are also dealing in Inbound Call centers and Outbound Call centers, B2B, B2C, Lead Generations & Telemarketing, Medical & Business transactions. Term and conditions apply.

We request you to kindly find the enclosed attachments to get more insight about our start up projects in Pdf file format and click the links appended below to watch the videos for a better operational understanding with regards to these three projects. 

 

 1., Image to MS word Projects: – Offline data typing projects requiring a minimum of (1 PC). 

         (URL for JPEG to doc video)         https://www.youtube.com/watch?v=tzR7ObxAHCE

 

2., Online Data Entry: - Online data entry work in online portal requiring a minimum of (3 PCs).

        (URL for online Captcha Video)      https://www.youtube.com/watch?v=M6Q4aTAgAI0      

3., Health Insurance Projects: - Form-filing projects in provided software requiring a minimum of (5           PCs).   

      (URL for Health insurance Projects)       https://www.youtube.com/watch?v=oB588TkOnYw

 

It shall be our endeavor as always, to provide you a truly satisfying service.

And many more projects available you can visit: www.gtobpo.com  &  www.josoftech.com

Should you face any difficulty in understanding the requirements, please do not hesitate to contact our team, who are always eagerly looking forward to assist / guide you. If you have any suggestions on how we could improve our services further, please write to us at info@josoftech.com pr call our 24-hour IVR +91-9026209005   Customer contact center at  and we will be delighted to hear from you

Warm regards

Ankita singh
sales executive
(Josoft Technologies Pvt. Ltd.)

 

Skype ID :-josoft.technologies9 Phones:- +91-7897086666 Toll free:-  +91-9026209005  Off:  +91 0522 4069893    Email:  info@josoftech.com     Web: http://www.josoftech.com

Domain registration data of josoftech.com:

Domain Name: JOSOFTECH.COM
Registry Domain ID: 1767014904_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2014-12-18T06:50:16Z
Creation Date: 2012-12-17T17:35:58Z
Registrar Registration Expiration Date: 2015-12-17T17:35:58Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Registrar Abuse Contact Email: abuse-contact@publicdomainregistry.com
Registrar Abuse Contact Phone: +1-2013775952
Domain Status: clientTransferProhibited (http://icann.org/epp#clientTransferProhibited)
Registry Registrant ID:
Registrant Name: Domain Admin
Registrant Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Registrant Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext:
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Registrant Email: contact@privacyprotect.org
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Admin Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: +45.36946676
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Registry Tech ID:
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Tech Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Tech Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: +45.36946676
Tech Phone Ext:
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Tech Email: contact@privacyprotect.org
Name Server: 1013.globedns.com
Name Server: 1014.globedns.com
DNSSEC:Unsigned
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>>>Last update of WHOIS database: 2015-04-23T03:01:30+0000Z<<<
For more information on Whois status codes, please visit https://icann.org/epp

10 PC Health Insurance Project.pdf (73.48 kb)

5 PC Health Insurance project.pdf (75.13 kb)

jpeg to doc pdf.pdf (117.39 kb)

Online image Captcha.pdf (1.10 mb)

Josoft Technologies blogspot in.pdf (1.90 mb)

Facebook Josoft Technologies.pdf (5.01 mb)

GTO BPO - fake employees _ Consumer Complaints.pdf (631.75 kb)

LinkedIn Josoft Technologies Pvt.pdf (1.66 mb)