Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

Scammer - Manoj Kumar Devisetty - microsoftcertifiedtechnician.com - cognialtechnologies.net

We know from previous cases that scammer don't have any education, are not trained to use their brain, are too lazy to do some real work and like to get only your hard earned money. The same is it with Manoj Kumar Devisetty and his domains microsoftcertifiedtechnician.com and cognialtechnologies.net.

Let us first take a look at the social network profiles of the scammer Manoj Kumar Devisetty:

Social Network Profiles of the Scammer Manoj Kumar Devisetty
Facebook (pdf) LinkedIn (pdf)
Manoj Kumar Devisetty Works at Voxant SOFT
Went to Ravindra Bharathi Public School (Left in 2006)
Lives in Hyderabad, India
From Vijawada, India
C.E.O
Hyderabad und Umgebung, Indien | IT und Services
Actual: C.E.O
Before: ask4technology, Microsense Private Limited
Education: ravindhrabarathi school
Manoj Kumar Devisetty

He is using the same free email address manojkumardevisetty@gmail.com from Google. He is using the same email address for his scam offers too (the offer gets found at LinkedIn Pulse too):

From: Manoj Kumar Devisetty <manojkumardevisetty@gmail.com>
Date: Thu, Oct 29, 2015 at 2:10 PM
Subject: Business propos


Outbound and Inbound Tech support

We are one of the leading tech support outsource and dial for USA and United Kingdom,As we are looking for he center who want to dial from the our company

We are the only center who pay’s the Hourly Basis in Tech support

Minimum centers 5(Five)

Payout:4$(dollars)/Agent/Hr in prorated basis

Most success rate for tech sales website

Vendors/Consultants: Please don't share the website details to the centers until or unless they

For vendors/consultant: www.microsoftcertifiedtechnician.com

For access codes Please contact us Viaemail:manojkumardevisetty@gmail.com

                               Phone:+91 8886799995

               United kingdom telephone:(+44) 7031939650

Our access codes will be changed every day at the time of shift timing starts, Access codes will

provide all the centers before one hour of shift starts.

  1. Dial-er provided by us.

  2. Voip and data center has to bare (or) we will provide the both for paid.

  3. Training via online Go-meeting from United kingdom with a cost of 200$ (or) center can choose

  4. Any miss use of the website center has to pay penalty of under the governance of United kingdom & Indian judiciary, Fine of 15000$ which i will also mentioned in SLA and MOU.

    1. Miss-use of the site like fraud sale fine up to 50$-100$ depends up on sales

    2. sharing of access codes to other center fine applied as rule number 4* strictly enabled

    3. All the center has to start dialing with an given Ip address.

    4. Our technology is well equip-ed for the site prevention/centers.

    5. center has to initiate with us S.O.P (Single Point of Contact).

  5. Inbound calls of 5-10 on a day /*conditions applied(if the center had reached success target of 2

  6. weekly target and monthly target enabled. (*Conditions applied)

  7. Payout cycle 15-20 Working days

  8. Center must have static Ip’s to monitor agents/access call recordings

 

Until now the scammer Manoj Kumar Devisetty does not know that real technical support is done only by inbound calls. If this inbound calls are getting generated from malware or are based on wrong information given from websites then is it a criminal action which can result in high fines and jail.

The scammer Manoj Kumar Devisetty confirms in his email that he does even not know how a phone system (dialer) is working and likes to provide the phone system to the center. If he provides the phone system for the center, then he has to provide the data and VoIP too or he has to provide one phone system seperately for each center. The center have otherwise no control about the usage of their VoIP connection and their own data.

He likes even to sell the training to the centers. Manoj Kumar Devisetty is so stupid that he does not know for whom the centers are working. If he likes to get the work done, then he has to give a training to the centers free of charge!

The way how he likes to get rich quick is shown in the point 4 of his scam offer. There he likes to get dollar fines in the name of United Kingdom and India. That shows that he even did not get any education, because otherwise he would know that the currency in the United Kingdom is the Pound and in India is it the Indian Rupie (INR). Not one country declares fines in a foreign currency.

At the point 4a the scammer Manoj Kumar Devisetty declares that each fraud sales will get fined between $50 and $100. The only problem is that each sale in technical support is a fraud sale and the complete campain is nothing else than a big fraud or a big scam.

The scammer Manoj Kumar Devisetty shows his missing technical knowledge of the Internet in the point 4c. There he likes to provide IP addresses to the centers. If he does not setup a VPN system then he will not be able to provide IP addresses to the centers. Even that the center has to start to dial with a given IP address contradicts the point 1 where he says that the phone system (dialer) gets provided. Dialer are normally building up the phone connection and connect the call to the agents which are in duty.

At point 8 he contradicts himself that the center has to have a static ip address and at point 4c he likes to provide an IP address to the center. Here get it shown that he has no technical understanding and even does not know about what he is writing. It seems to me that the complete offer is nothing else than a copy of phrases from other offers,

The scammer Manoj Kumar Devisetty is even using the name and trademark from Microsoft for his scam domain. That is at least misusage of a trademark and can get prosecuted. In his case does it even not help to hide the domain registry data behind a privacy service - he has forgotten that there is a domain registration history services available too:

Domain Name: MICROSOFTCERTIFIEDTECHNICIAN.COM
Registry Domain ID: 1912410038_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-03-23T07:16:26Z
Creation Date: 2015-03-23T07:16:26Z
Registrar Registration Expiration Date: 2016-03-23T07:16:26Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14747 N Northsight Blvd Suite 111, PMB 309
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: United States
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registrant Email: MICROSOFTCERTIFIEDTECHNICIAN.COM@domainsbyproxy.com
Registry Admin ID:
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14747 N Northsight Blvd Suite 111, PMB 309
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: United States
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Admin Email: MICROSOFTCERTIFIEDTECHNICIAN.COM@domainsbyproxy.com
Registry Tech ID:
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14747 N Northsight Blvd Suite 111, PMB 309
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: United States
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Tech Email: MICROSOFTCERTIFIEDTECHNICIAN.COM@domainsbyproxy.com
Name Server: NS1.GLOBEHOST.IN
Name Server: NS2.GLOBEHOST.IN
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-10-31T9:00:00Z <<<

As scammer are too lazy to use their brain he has also forgotten to change his email address by registering his second scam domain:

Domain Name: COGNIALTECHNOLOGIES.NET
Registry Domain ID: 1904241447_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.domainshype.com
Registrar URL: www.domainshype.com
Updated Date: 2015-04-22T02:19:44Z
Creation Date: 2015-02-20T09:12:19Z
Registrar Registration Expiration Date: 2016-02-20T09:12:19Z
Registrar: Domainshype.com, Inc
Registrar IANA ID: 1660
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Manoj Kumar Devisetty
Registrant Organization: Cognialtechnologies
Registrant Street: hyderabad............
Registrant City: hyderabad
Registrant State/Province: Andhra Pradesh
Registrant Postal Code: 520012
Registrant Country: IN
Registrant Phone: +91.9000403922
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: manojkumardevisetty@gmail.com
Registry Admin ID:
Admin Name: Manoj Kumar Devisetty
Admin Organization: Cognialtechnologies
Admin Street: hyderabad............
Admin City: hyderabad
Admin State/Province: Andhra Pradesh
Admin Postal Code: 520012
Admin Country: IN
Admin Phone: +91.9000403922
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: manojkumardevisetty@gmail.com
Registry Tech ID:
Tech Name: Manoj Kumar Devisetty
Tech Organization: Cognialtechnologies
Tech Street: hyderabad............
Tech City: hyderabad
Tech State/Province: Andhra Pradesh
Tech Postal Code: 520012
Tech Country: IN
Tech Phone: +91.9000403922
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: manojkumardevisetty@gmail.com
Name Server: gns13.hostgator.in
Name Server: gns14.hostgator.in
DNSSEC:Unsigned
Registrar Abuse Contact Email: abuse-complaints@logicboxes.com
Registrar Abuse Contact Phone: +1 2013775952
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-10-31T09:54:07+0000Z<<<

Maybe it is too hard for him to remeber different user names and passwords. In such a case he need to use a little bit of his brain, which seems to be too hard for him.

Anyway he promotes a system called Intelliweb at the website http://cognialtechnologies.net/about with the following words:

Intelliweb is the highest ranked and award winning company for business service in the world.

We use the most intelligent and efficient technologies servicing business.

The contracdiction for the above sentence gets very fast found if we take a look at the Alexa global ranking of the domain cognialtechnologies.net:

Alexa ranking of cognialtechnologies.net

Additional like the scammer Manoj Kumar Devisetty to live in the same house like Barak Obama - the White House - like it is shown at the contact us page of cognialtechnologies.net:

White House - 1600 Pennsylvania Avenue Northwest, Washington, DC, 20500

 

Update November 2, 2015:

To show you how the scammer Manoj Kumar Devisetty is working I show you the first message, which he sent to me on July 24, 2015 on LinkedIn. With this message he declares that he has no ideas how offshore centers are working and how to identify scammer. It can also be that he likes to get some information about in which kind of campaigns I would invest:

Hi,

Need a help from you that to start an voice process or non voice process asap I have already tried some consultant people and paid money to them and lost lakhs of rupees... Will you please advice me how can I process further and what type of works to take do you had one let me know

Regards
Manoj

Yesterday, a few hours after he has taken a look at my LinkedIn profile, he has contacted me again. The content of his message shows that he has even not been following the link and has been too lazy to read my full article about his scam:

Hi saw you post that I'm doing scams and earn a lot of money.

1. I'm not taking any money from centers and all
2. I do have a proof that we are paying regular payments and happy customers
3. And this is the not they to use... And it also mention in the site it is the form of cognialtechnogies

I do respect you comment and updates bit I don't know why you kept me like this.... Will you please let me know where the situation arises from your side. So that we can rectify the errors

The facts are:

  • There is nowhere written that he is earning a lot of money. I cannot know how many stupid people have tried to make some business with the scammer and for this reason I cannot know his income from the scam

  • That he does not take some money from the center is a big lie, because in his offer is written that he likes to get $200 for an online training of the center. Maybe in his scammer dreams are $200 no money or only a tip.

  • With his point 2 "I have a proof that we are paying regular payments ..." he confirms that he likes to play man-in-the-middle. How he can have a proof about regular paymenta if he even did not know two months before which kind of campaigns are legit and which are scam?

  • He even has even forgotten that he is the owner of the domain cognialtechnologies.com. He tries to play even here man-in-the-middle. The statement "... it is the form of cognialtechnogies" shows only that he has a bad memory!

  • I think that even he does not recognize already his own lies and is living in a dream world. Another possibility is that some drugs or alcohol have already destroyed his brain and he is not able to think logically

To say that he is not using any scam is not enough. I understand it like this that he is producing scam instead of using an existing one:

That you can ask me directly and I'm not using any scam according this I'll be happy that you are delete the post of that. And that's

Based on the information he provided until now I see not any failure or error in my opinion that Manoj Kumar Devisetty with his sites microsoftcertifiedtechnician.com and cognialtechnologies.net is nothing else than a scammer! So there is no reason to delete or to correct something.

With his next statement the scammer is already thinking that a phone number from an UK VoIP provider is already a company registration:

My company is n UK also you can check in records sir, as we are moving with good reputation and don't spoil that post

Where is the reputation coming from? I did not find any reputation about one of his domains, which are only 7 and 8 months old. It takes years to build up a good reputation. I know he is a super businessman, which has confirmed three months before that he even don't know how to identify scam offers. Is such a businessman able to build up a good reputation within a few days?

This lie about the UK company can get very easily identified. Each company, which is working B2B needs to have in the European Union a VAT ID. The VAT number is not a secret and has to get provided on each bill. Valid VAT numbers can get verified on a central website. For this reason I asked the scammer Manoj Kumar Devisetty to tell me his VAT number, which he could not provide:

I'm Mr. Rudolf in not working wih you and I doest want to show all the details and you can check in Google search

On this statement I tried to explain him the EU tax and billing rules with the words: "Google is not relevant for this purpose. You have just confirmed that you have even no idea from the billing laws inside the European Union. For this you have no company in the UK. You are nothing else than a scammer. VAT ID's of both parties have to get written on each bill! They are not a secret, they are against tax fraud available!!!"

Bull shit..!! I need not to be get fraud from you and I'm not gaining anything from you and mostly you are not even my clinet to show the proofs and all.... I had just informed you that. With having any relevant kind of information how could you put all by its own way. I don't want to share everyone everything to all to prove my self OK. Thanks Mr.Rudolf please to meet you again this is not personal don't take to the heart everything. And you had a Cline that we had fraud and all if yes, let me know

I know that a scammer cannot provide any proves for this I replied this way: "I know you need not fraud because you make the fraud by yourself. Your lies don't help you and the law is not interested in it what you like or not. Here some information and links about VAT-ID's: https://en.wikipedia.org/wiki/VAT_identification_number"

Mr.Rudolf its own thing to share... if you please dont mine please delete that and i dont want to get a call from all the people.... i had given the basic details about that and more thing i'm not the slave for you to prove the records from all or else leave it

no one intimated that i'm a scammer and non raise a complete on me and took your own decision to make your self Great work

It does not matter or makes any difference if Manoj Kumar Devisetty has already scammed some people or not. He has at least tried to scam somebody. That fact shows the charcter of Manoj Kumar Devisetty and makes him to a scammer instead of a trustful business partner.

I don't know how other people are calling someone which is

  • misusing the name of a trademark
  • thinking that he has his office inside the residence of the U.S. president - the White House
  • registering at least one domain with an incomplete address (street address of cognialtechnologies.com is missing or wrong)
  • offering at least one offshore call center campaign which is nothing else than a big scam (outgoing tech support)
  • and lies as soon as he starts typing or open his mouth

For me are such people only SCAMMER, FRAUDSTER and CRIMINALS!!!

Update December 10, 2015: Today I received the answer from the ICANN on my ticket about the Whois Inaccuracy from the domain cognialtechnologies.net:

Dear Rudolf Faix,

Thank you for submitting a Whois Inaccuracy complaint concerning the domain name cognialtechnologies.net. ICANN has reviewed and closed your complaint because:

- Based on the current Whois data, the domain was suspended when the complaint was received by ICANN, or the registrar demonstrated that it took reasonable steps to investigate the Whois inaccuracy claim by suspending, deleting, cancelling or otherwise deactivating the domain name.


ICANN considers this matter now closed. If you have reason to believe that your complaint should not be closed, please forward this e-mail along with any other relevant information to ICANN Contractual Compliance at compliance@icann.org . ICANN will review your submission and, if appropriate, forward it to the registrar to ensure compliance.

Please do not reply to this email (replies to closed complaints are not monitored by ICANN staff).

ICANN is requesting your feedback on this closed complaint. Please complete this optional survey at https://www.surveymonkey.com/s/XXXXX.

Sincerely,

ICANN Contractual Compliance

Update Jan. 18, 2017:
Link from the Facebook profile Manoj Kumar Devisetty (https://www.facebook.com/mdevisetty) removed as it returns error 404 - not found.

 

The red herring and/or deception around Wesley Jon Pollard

A person with the Facebook profile calling himself Bruce Young shared on September 11,  2015 06:16pm (GMT+2) with Christopher Claude my LinkedIn posting where I had in the comments section a communication with Wesley Jon Pollard and explained him that hiding himself in anonymity is not good base for making business. I also explained him my motivation for hunting scammers.

The content from Bruce Young:

Check this out https://www.linkedin.com/grp/post/3703199-5969350618647638019

The big investigator, police man (Sargent) and Sherlock Holmes from Eynsham did even not follow the link and posted his flames against me into the comment, because he has been thinking that Bruce Young sent him the link with the article “Is Christopher Caudle more than just a friend of the alleged scammer Wesley Jon Pollard?”.

By taking a look at the Facebook profile of Bruce Young I find the first 17 postings done on August 22, 2015. On the same day he has created a page with the name “Scammers Beware”, which has until now only 8 likes and two postings – the self-promotion of the page - done on August 22, 2015.

August 23, 2015: Bruce Young started his Facebook campaign where he is searching for Wesley Jon Pollard.

On September 10, 2015 Bruce Young published the first time a transcript of the Skype communication with Wesley Jon Poilard. This communication is dated from August 21, 2015.

Christopher Claude reported Wesley Jon Pollard in a forwarded email to me on August 26, 2015 as missing since July 7, 2015 – the email is dated with July 30, 2015. A copy of the email gets found in the updates from August 26, 2015 at the article “Scammer Wesley Jon Pollard - outoftheboxsolutions.weebly.com - dexterity-leads.com - rollingdice.in

My opinion about the rumors around Wesley Jon Pollards disappearance is nothing else than a red herring or a deception:

  • Someone, who communicated per Skype on August 21 will not get searched two days later already.

  • Someone, who needs to hide, will not get in contact by using Skype with people from which he is hiding.

  • Someone, who needs to hide, will not use his old and existing accounts for offers of his new company (dexterity-leads.com) for the case he did it not by a mistake.

  • Someone, who has nothing to hide, does not need to block me at LinkedIn
    Here a screenshot from Wesley Jon Pollards public profile when I'm logged in as Rudolf Faix at LinkedIn:
    Screenshot shows that Wesley Jon Pollard has blocked me on LinkedIn

    And here a screeshot from the same time, using another browser, without beeing logged in:
    Screenshot of the public LinkedIn profile without loginBlocking someone on LinkedIn does not really help. It makes the person only more suspicious. Everybody has a lot of friends and sometimes others are giving you access for searching some information. In such a case the blocking gets dismantled easily.

It is also my opinion that if somebody is searching for Wesley Jon Pollard he will find him at the place of the people whose name should get removed from the publicity or which are making the most rumors. For me it looks like that the profile from Bruce Young with the picture from the wrestler and actor “The Rock” Dwayne Johnson, got only created for helping Wesley Jon Pollard. I think that even the published pictures from Wesley Jon Pollard are only a fake and are showing in reality someone else.

Other articles about the case around Wesley Jon Pollard:

 

Bruce-Young-Chris-Caudle-message.pdf (231.25 kb)

Facebook-profile-Bruce-Young.pdf (6.39 mb)

LinkedIn-posting-Call-center-owners-dont-start-working-without-a-security-deposit-given-by-the-client.pdf (152.52 kb)

Update Jan. 18, 2017:
Link from the Facebook profile Christopher Claude (https://www.facebook.com/chrisdevelop) removed as it returns error 404 - not found.

 

Slavery offer: CCL VVT none Voice or Semi-Voice campaign - The Marketing Source

This campaign offer is not a scam, but in summary is it even worse than a SCAM because the client likes even to earn from the call center. But the centers are guilty by themselves, if they are accepting the conditions in the contract. Each business owner need to know what he is doing and he is responsible for his own decision.

The client is Caribbean Cruise Line, Inc. located at 2419 E Commercial Blvd Ste 100, Fort Lauderdale, FL 33308-4042, website http://www.bahamascruiseregistration.com. By taking a look at the website of the U.S. Better Business Bureau (BBB) then we’ll find about the Caribbean Cruise Line, Inc. that there have been during the last 3 years 1,253 complaints closed with the BBB from which have been 335 during the last 12 months. Already this shows which kind of business this company is running and how they are handling their customers. You’ll find at the site a government action too, which you can find in my article “FTC and ten state attorneys general take action against political survey robocallers pitching cruise line vacations to the Bahamas”.

Responsible for this campaign is The Marketing Source, Inc. located in 12551 Indian Rocks Rd. Suite 2, Largo., FL 33774 with owner Vance Vogel. A Robbie Middleton is promoting this campaign and makes the billing for this campaign. I don’t know if the conditions for this campaign got invented from the Caribbean Cruise Line, Inc. or from The Marketing Source, Inc. It does not really matter, but these conditions are a simple rip-off for the call centers which are working for them:

  • The center is requited to use their CallAssistant System. The center has to pay $10 per week and per connection. The center is required to have at least 10 agents where each agent needs to handle 2 connections at the same time.
    That does not sound very much, but it is at least $200 per week and the center does not really get something for it. My opinion is that profiteering because the phone system itself has a value of around $500 - $600 and the CallAssistant system can only get used for the CCL campaign. This one which likes that this system has to get used has to pay for it. The call center has no benefit from it.

  • CPD (Cost Per Deal) factor (see the Word document VVT CPD Explanation.docx (17.84 kb))
    The CPD reduces or increases the payout for the successful transfer. Already the name proves the cheat. The client does not have any costs per deal as the center gets billed for usage of their systems and for the VoIP minutes. Whether Caribbean Cruise Lines neither The Marketing Source is able to give an explanation for these costs per deal. With other words they like to make money from the call center.

    The costs per deal are even getting increased (lower payout for the center) for the following conditions:
    • Transferring a call where no customer was on the line
      Each cold called customer will hang up if he needs to wait too long for a transfer. In this case is not the call center which is transferring the call guilty

    • Transferring a call where the customer was not interested
      That depends on the mood of the agent which is picking up the line during the life transfer too and cannot get controlled from the sending center.

    • Transferring a call where the customer did not have a credit or debit card
      If the agent which picks up the line is not friendly or says the wrong words, I'll say that I have no credit cards too even if I have said before that I have one. Such a case can get proved by listening the recordings of the sending center only.

    • Transferring a call where mandatory recordings were not played
      If the CallAssistant system is good instead of quick and dirty programmed, then the transfer would not be possible if the mandatory recordings were not played.

    I have seen by myself that additional to the above rules is the transfer counter working wrong. It are getting 40% more transfers counted as really happened and it are getting calls transferred without any action of the agent. All this failures seems to have the only purpose to minimize the payout of the call center.

  • The center is to required to buy VoIP from them
    Together with the other facts is this behaviour strange, because this one, which pays for it has to be able to chose the provider to buy from. As The Marketing Source Inc. and/or the Caribbean Cruise Lines Inc. are showing at the points above that they even try to earn by profiteering from the call centers are even here only end user prices billed and not reseller prices.

By taking a look at the website of Caribbean Cruise Line Inc. (http://www.bahamascruiseregistration.com/) we see that their business model is not a trusted one and in not conform with any fair trading standards. At Google are getting a lot more complaints about the Caribbean Cruise Line Inc. found. I list here only a few. At Cruise Critic we can find that the passengers have to participate at a five hours timeshare presentation. At CBS news you can read how their customer get handled and your lead destroyed at the call center you’ll transfer the customer. Some of their methods are getting described at the Rip-Off Report, Complaints Board and Jim Walker’s Cruise Law News. Even at the customer reviews of the U.S. Better Business Bureau are 75% reporting a negative experience, 66.67% will not recommend and 33.33% are undecided in recommending this company.

You see how the Caribbean Cruise Lines Inc. is handling their customers. Think about it how you will get handled from them as their supplier! A result can be looking like the following weekly billings sent out from The Marketing Source – Robbie Middleton:

Screenshot about payments to the call center of Krishna Varma

Everybody which is working with such a company like Caribbean Cruise Lines Inc. need not wondering himself if the shit from them is coloring themselves too! A business which has during the last 3 years in average 1.15 complaints to get handled per day from the U.S. Better Business Bureau is fighting for the last cent until a government institution will force them to pay. A serious business will avoid to get listed in such a way at the U.S. Better Business Bureau.

Brokers are getting paid from their client to find call centers doing their campaigns and for this the broker are not asking if the center can make profit or not. Scammers like Omer Ali - Oceanspace Innovative service pvt Ltd are offering this campaign against an up-front fee of 2 Lakhs (INR 200,000 ~ US$ 3,014). You can now calculate yourself that in the case you get the campaign from the scammer and you make some little earnings with this campaign that you'll need years for getting your up-front fees back.

Domain registration data from themarketingsource.com:

Domain Name: THEMARKETINGSOURCE.COM
Registry Domain ID: 1502506868_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-06-13T14:33:04Z
Creation Date: 2008-06-26T18:43:43Z
Registrar Registration Expiration Date: 2017-06-26T18:43:43Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Vance Vogel
Registrant Organization: The Marketing Source, Inc
Registrant Street: 12551 Indian Rocks
Registrant City: Largo
Registrant State/Province: Florida
Registrant Postal Code: 33774
Registrant Country: United States
Registrant Phone: +1.7272167773
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: admin@themarketingsource.com
Registry Admin ID:
Admin Name: Vance Vogel
Admin Organization: The Marketing Source, Inc
Admin Street: 12551 Indian Rocks
Admin City: Largo
Admin State/Province: Florida
Admin Postal Code: 33774
Admin Country: United States
Admin Phone: +1.7272167773
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: sales@themarketingsource.com
Registry Tech ID:
Tech Name: Vance Vogel
Tech Organization: The Marketing Source, Inc
Tech Street: 12551 Indian Rocks
Tech City: Largo
Tech State/Province: Florida
Tech Postal Code: 33774
Tech Country: United States
Tech Phone: +1.7272167773
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: sales@themarketingsource.com
Name Server: NS8047.HOSTGATOR.COM
Name Server: NS8048.HOSTGATOR.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-09-01T7:00:00Z <<<

Update September 5, 2015: Vance Vogel from The Marketing Source sent a statement from the FTC under which conditions prerecorded messages are allowed to getting played. This statement can get found in the article "FTC Statement Virtual Voice Technology - CallAssistant, L.C. - submitted by The Marketing Source - Vance Vogel"

Update September 7, 2015: Robbie Middleton from The Marketing Source sent a statement. This statement can get found in the article "The Marketing Source - Robbie Middleton - sent a bad joke instead of a proof"

 

Scammer: Omer Ali - Oceanspace Innovative service pvt Ltd - wants to become self-credible by attacking me and my blog

Profile picture of Omer AliOmer Ali wants to become self-credible by attacking me and my blog. He even did not make any proper investigations to know, that I’m already retired and for this I’m not offering any services and products on the Internet. I run this blog only for keep myself a little bit busy not getting bored.

On the other hand he is offering campaigns copied from Internet. So he has copied the campaigns from Deep Blue Marketing, which are available for centers without any fees, but they are not available for brokers. F or his “BIG COPY & PASTE WORK” he is asking for 1 lakh – 2 lakhs (INR 100,000 – 200,000). Offers with up-fronts are proving that the broker has no contract with the client. Brokers are getting paid from this one, which is hiring them and you can be sure that not one client will search for a broker in India. In this case he can search for a call center directly too and save even the broker fee.

Omar Ali is using his real name and is running with his partners Abdul Sami and Abdul Adil the registered company Oceanspace Innovative Service Pvt Ltd in India, but from the past we know that even real companies are scamming others. Omar Ali's LinkedIn profile can get found here and the company details at CompanyWiki.in, QuckCompany.in and ZaubaCorp.com.

It seems that he is not clear in his brain because in his stupidity he has sent the emails to both of my email addresses (gmail.com and wwpa.com). I expected from a scammer a little bit more intelligence than that what Omer Ali is showing us. Maybe the missing intelligence is the reason why his company needs to try it now with scamming others.

The email with his SCAM-offer:

Genuine Voice process available Live transfer
omer ali [omerali.oceanspace@gmail.com]
Gesendet:Dienstag, 1. September 2015 22:12

HI,Live transfer campaign available. Interested please ping me.Brokers excuses us

 

1)UK Pension Survey campaign with hotkey transfer.

 

No Leads, No Dialer no VoIP provided.

Payouts £30.00 per accepted lead that meets criteria from client

Payment terms, weekly by wire only.

Minimum agent 10

Consultancy charges applicable

Only 30 seats left,book it fast

Mail us for further more details

 

2)UK Personal Injury campaign with hotkey transfer.

No Leads, No Dialer no VoIP provided.

Payouts £250.00 per accepted claim that meets criteria from client

Payment terms, weekly by wire only.

Min 10 agents to start.

Consultancy charges applicable

Only 30 seats left,book it fast

Mail us for further more details

 

3)Solar Energy Posting Lead Generation Campaign

No Leads, No Dialer no VoIP provided.

Call Centers offer a free In-Home Survey to Homeowners with power bills +$100.00.

Payouts +-$50.00 per approved hot transfer.

Min 10 agents to start.

 

4)Avatar cruise campaign

Agents no need to speak anything

You can buy all the leads,dailer,avatar software n voip provided by us

We charge 2lakhs for 10 agents

We have reference center all over India

 

 

We are running this campaign more than 2 years

 We have reference centers all over India

We have billing proof

Each campaign for 11 months contract

you will be working with us for 11months

11months contract you have to pay 1 lakh

If you want to extent you have to pay extra 50 thousand for 3 years contract.

 

Regards

Omer ali

Managin Director

Oceanspace Innovative service pvt Ltd

Email :omerali.oceanspace@gmail.com

mobile no:7093000300

 

The email from Omar Ali where he tries to attack me. All the named websites are only there for defaming people. Everybody can post what he likes without any proof. At the most sites are even one time email addresses possible. At least I need not make a Google search for the actual collection from my victims which done this postings in a revenge. Even the accusation that I take money for deleting entries from my blog is an invention because it does not help if I delete an entry. The Internet does not forget something and you’ll find the content if the content does not get copied from other sites too at least in the Google cache and in the Internet archives like Way-Back-Machine. Nobody can offer a deletion of some negative content in the Internet:

beware of rudolf
omer ali [omerali.oceanspace@gmail.com]
Gesendet:Mittwoch, 2. September 2015 00:08

Hi Guys,

Please make a true attention to this email!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

There is a Article we found in the web which is clearly describe about the Complain against Mr. Rudolf Faix who has created a blog as :- https://blog.wwpa.com

He posted several campaigns against several BPO Outsourcing companies. Also he did not make any proper investigation about that company whether that company is really genuine or not, then he start..............................................

Here is the link, and the article in which you have found about some facts what and why he doing exactly and how dangerous player this person???????????????/

Please read this article carefully and requesting to share with your comments and reviews as much as possible.Also if you are a members of his group which is created on the FACEBOOK so please also just post this Article link for general people what RUDOLF DO EXACTLY..................................

http://www.consumercomplaints.in/

https://rudolffaix.wordpress.com/

http://rudolffa.blogspot.in/

http://indianconsumercomplaints.in/article.php?id=28421 (2016-02-25: Link removed - the site is actual down)

http://www.complaintlists.com/rudolf-faix-please-have-a-look-the-complaint-against-rudolf-faix-and-what-he-is-demanding/

http://www.complaintboard.com/30695-complaints-l29502.html

http://wwpa.pissedconsumer.com/rudolf-faix-is-a-big-scammer-be-ware-with-the-person-20150210592965.html

http://www.consumercomplaints.co/

http://www.consumerforums.in/

Note:-Also see the one proof for your reference with attachment which is we collected from the web.

Thanks

The domain registration data of my domain wwpa.com - everybody can verify the data at the homepage of Networksolutions just follow the link at Whois search:

Domain Name: WWPA.COM
Registry Domain ID: 444278_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.networksolutions.com
Registrar URL: http://networksolutions.com
Updated Date: 2015-05-14T12:40:23Z
Creation Date: 1996-05-13T04:00:00Z
Registrar Registration Expiration Date: 2025-05-14T04:00:00Z
Registrar: NETWORK SOLUTIONS, LLC.
Registrar IANA ID: 2
Registrar Abuse Contact Email: abuse@web.com
Registrar Abuse Contact Phone: +1.8003337680
Reseller:
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Rudolf Faix
Registrant Organization: Rudolf Faix
Registrant Street: Hofkreuzsiedlung 16
Registrant City: 3452
Registrant State/Province: A
Registrant Postal Code: 3452
Registrant Country: AT
Registrant Phone:
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: rfaix@WWPA.COM
Registry Admin ID:
Admin Name: Faix, Rudolf
Admin Organization:
Admin Street: Hofkreuzsiedlung 16
Admin City: Trasdorf
Admin State/Province: NOE
Admin Postal Code: 3452
Admin Country: AT
Admin Phone: +43.720030309
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: rfaix@WWPA.COM
Registry Tech ID:
Tech Name: Faix, Rudolf
Tech Organization:
Tech Street: Hofkreuzsiedlung 16
Tech City: Trasdorf
Tech State/Province: NOE
Tech Postal Code: 3452
Tech Country: AT
Tech Phone: +43.720030309
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: rfaix@WWPA.COM
Name Server: NS3.WWPA.EU
Name Server: NS4.WWPA.EU
DNSSEC: Unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of whois database: Tue, 01 Sep 2015 23:06:35 GMT <<<

Update September 11, 2015:

Omar Ali prooves with an email that he is not a business man:

Warning Mail
omar ali [oceanspace.omarali@gmail.com]
Gesendet:Freitag, 11. September 2015 08:10

Rudolf Faix Am warning you again n again you fucking bastard if i see my company name anywhere in the blog or any professional website.I will screw happiness, Stop spreading rumors about my company other wise i will publish about you in such a way in all the online portals that you will not be able to do any business,Are you a jobless,instead of spreading rumor about the companies go & work somewhere at least you will get a wages & concentrate on your families instead of concentrate on the world,stop poking your fucking nose in my fucking business.You get that.

Screenshot of the email:
Screenshot of the threatening email from Omer Ali

With the email shows Omar Ali that he did never get any education. For scamming is it not necessary to have more than a big mouth! His prospective customers can read here already what is awaiting them.

Is the use of the Avatar technology in the U.S. illegal (Robocalls)?

FTC RobocallsIf the main and only purpose of the software an illegal action then this software is illegal. In the case of the Avatar system is service legal because at the site from the Federal Trade Commission are listed a few cases where Robocalls are allowed:

Some prerecorded messages are permitted — for example, messages that are purely informational. That means you may receive calls to let you know your flight’s been cancelled, reminders about an appointment, or messages about a delayed school opening. But the business doing the calling isn’t allowed to promote the sale of any goods or services. Prerecorded messages from a business that is contacting you to collect a debt also are permitted, but messages offering to sell you services to reduce your debt are barred.

Other exceptions include political calls and calls from certain health care providers. For example, pharmacies are permitted to use prerecorded messages to provide prescription refill reminders. Prerecorded messages from banks, telephone carriers and charities also are exempt from these rules if the banks, carriers or charities make the calls themselves.

As you see in the above statement are legal and illegal purposes for Robocalls available. Illegal is this technology for making business (promoting any goods or services) in the United States of America. That the Avatar technology is a Robocall technology gets found out by reading the judgement from the United States District Court for the Southern District of Texas Houston Division, Civil Action No. H-13-2777, Case 4:13-cv-02777 from January 28, 2014 (.pdf). In this case Flowroute got sued to conspire with Avatar because: "Flowroute’s VoIP services, and employing Flowroute’s Calling Name Management Service ('CNAM-MS') to alter the caller’s identification as it appeared on Plaintiff’s cellular phone." Like expected had this case a positive end for Flowroute. The same way like Flowroute is Avatar only a service provider and is not responsible for the misusage of their products from their customers.

At Federal Trade Commission - Consumer Information - What to do if you get a Robocall explains the FTC attorney Kati Daffan in here video and in the first paragraph of the transcription what is a Robocall:

If you have a telephone, robocalls may be ruining your day. I'm Kati Daffan, an attorney at the Federal Trade Commission. If you answer the phone and hear a recorded message instead of a live person, it's a robocall. If the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal period.

Playing pre-recorded messages or compile manually pre-recorded messages live will remain to be a prerecorded material and is never the same like speaking to a live person. There is no way to foresee all possibilities during a call. For this reason a live speaking agent cannot get replaced.

A short description of the Avatar system is that a call center agent is playing prerecorded messages to the called ones. The messages are getting selected depending on the answers from the called ones. With other words the called one does not speak with a real agent and for some questions are even no prerecorded answers available. Only if the called one is interested in the offer he gets transferred to a real person. One agents handles normally two calls at the same time. I think everybody knows the result of mulittasking.

Avatar is promoting their services as "Lead Generation without the accent". From my own experience and from the experience of my customers is it in the German speaking area of Europe (Austria, Germany and a part of Switzerland) not important to speak without an accent to make a sale. Much more important is it to adjust your own communication within splits of a second to the same level as your presumptive customer is using. A joke during the communication at the right time can be an ice breaker. This cannot get done by using prerecorded messages. Already the first impression a sales person is making can lead to a good business or to a total loss.

Avatar Technologies Phl, Inc. is providing their services only B2B and for this reason they need not warn about the misusage of their product. From business owners is it expected that they know the law in their country and in the country they are serving. For a consumer are the offered services not from any interest. For this reason they need not warn them about the illegal use of their products.

The FTC is challenging the DEF CON community to create a tool that people can use to block and forward unwanted robocalls automatically. Forwarded calls will go to a honeypot — a data collection system that researchers and investigators can use to study the calls. See the contest descriptions and the winners of the 2015 Robocalls: Humanity Strikes Back Contest.

Look at the videos where an attorney from the FTC explains the illegal Robocalls.

Clark-et-al.-v-Avatar-Technologies-Phl-Inc.-et-al.-Decision.pdf (128.96 kb)