Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

Scammer: princetechnology.co.in - Prince Technology - India

Prince TechnologyPrince Technology from Ahmedabad is offering their invented campaigns for getting rich fast. All campaigns are getting offered against an upfront fee between INR 400,000 (US$ 6,135) and INR 600,000 (US$ 9,203). Already the upfront fee is proving the scam because it shows that the scammer has no contract with the client.

The offered campaigns are: 

  1. AUSTRALIAN TOURISM INBOUND.pdf (71.21 kb)
    Answer incoming calls regarding Australian Tourism & Travels from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.

    This campaign description shows that the scammer does not know something about travelling and the rules of handling complaints and responsibilities of tour operators and Tourism Organization. It seems that he has never left his village for a travel.

  2. Chat Support Project..pdf (138.99 kb)
    Description: Center has to provide customer support for USA leading online retail shop. Center has to provide knowledge support to customers. Center has to assist and help the customers to buy the products and guide them to using the website to full extent.

    Here shows the scammer that he has no idea about the U.S. consumer data protection law. Such a process can even not get outsourced onshore without risking a big fine for the client. Maybe the scammer has been drunk or under the influence of drugs by inventing this campaign.

  3. ERS Inbound Project Details.pdf (205.90 kb)
    Emergency Road Services

    Even here is proving the scammer that he has no brain. For emergency road services are not taken simple phone lines. Such services have a seperate wiring. Such a process cannot get outsourced because the emergency phone numbers from the authorities are not reachable from outside of the area for which they are responsible. Such services can get only handled local! For this campaign the scammer likes to get INR 600,000 (US$ 9,203). I understad it that, it is very hard for the scammer to sell such a shit!

  4. USA MEDICAL INBOUND PROCESS.pdf (91.39 kb)
    1. To Handle Incoming Calls From Existing Pharmacy Customers
    2. In Order To Provide Medicine Ordering Assistance and Customer Service
    3. Online Assistance for Billing and Other related issues.
    4. To Provide Extensive Support And Assistance To The Existing Customers.

    Here the scammer is proving again that he has no idea about the US data protection law. The same way like data from bank customers are health data highly protected. Such a campaign even cannot get outsorced onshore for the reason of the data protection law.

As address gets provided in the offers:

Prince Technology
Ashram Road,Income Tex, Ahmedabad, Pin-380009, Gujarat. India
Email Id : priyankbrahmbhattpatan@gmail.com | Info@princetechnology.co.in
303,Labh Complex,B/H C.U.Shah College,
Mo.+91 94264 78376 | Office. +91 79 30000290
Web. : www.princetechnology.co.in

The domain registration data from princetechnology.co.in are incomplete and wrong:

Domain ID:D9378972-AFIN
Domain Name:PRINCETECHNOLOGY.CO.IN
Created On:15-Apr-2015 10:20:12 UTC
Last Updated On:14-Jun-2015 19:21:00 UTC
Expiration Date:15-Apr-2016 10:20:12 UTC
Sponsoring Registrar:Webiq Domains Solutions Pvt. Ltd. (R131-AFIN)
Status:CLIENT TRANSFER PROHIBITED
Registrant ID:WIQ_43335936
Registrant Name:Priyank Brahmbhatt
Registrant Organization:Prince Technology
Registrant Street1:Prince Technology Patan
Registrant Street2:
Registrant Street3:
Registrant City:Patan
Registrant State/Province:Gujarat
Registrant Postal Code:362268
Registrant Country:IN
Registrant Phone:+91.0000000000
Registrant Phone Ext.:
Registrant FAX:
Registrant FAX Ext.:
Registrant Email:princetechnology@reseller99.com
Admin ID:WIQ_43335936
Admin Name:Priyank Brahmbhatt
Admin Organization:Prince Technology
Admin Street1:Prince Technology Patan
Admin Street2:
Admin Street3:
Admin City:Patan
Admin State/Province:Gujarat
Admin Postal Code:362268
Admin Country:IN
Admin Phone:+91.0000000000
Admin Phone Ext.:
Admin FAX:
Admin FAX Ext.:
Admin Email:princetechnology@reseller99.com
Tech ID:WIQ_43335936
Tech Name:Priyank Brahmbhatt
Tech Organization:Prince Technology
Tech Street1:Prince Technology Patan
Tech Street2:
Tech Street3:
Tech City:Patan
Tech State/Province:Gujarat
Tech Postal Code:362268
Tech Country:IN
Tech Phone:+91.0000000000
Tech Phone Ext.:
Tech FAX:
Tech FAX Ext.:
Tech Email:princetechnology@reseller99.com
Name Server:NS1.PCUBEDESIGN.COM
Name Server:NS2.PCUBEDESIGN.COM
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
DNSSEC:Unsigned

Summary: The brainless scammer likes to get rich quick by cheating call centers. Everybody which takes such a campaign proves by himself that he has even less brain than the scammer. Such people are guilty by themselves for losing their hard earned money.

Don't forget: It is usual in the normal business that this one, which hired a broker, has to pays him!!! A client which likes to outsource a project will hire a broker, which is nearly reachable and not a broker or consultant from India!

 

Scammer: INKESHKUMAR P PARMAR S/O SHRI PRAVINKUMAR MOHANLAL PARMAR - Skope Outsourcing

RejectedThis case shows exactly the scam what happens if a broker or consultant (Scammer) is offering some campaigns by asking for huge up-front fees. In this case the scammer Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar offered a campaign where the client did even not know that he is outsourcing something. With other words the scammer Skope Outsourcing tries to sell dreams.

eMatrix has been so stupid and agreed to pay the highest part of the up-front fee for the process by signing up the MOU and before having a contract with the client. The signing of the SLA got delayed from the scammer Skope Outsorcing. For this eMatrix called the supposed client American Apparels Inc. During the phone call they got the information that American Apparels Inc. DOES NOT OUTSOURCE ANY PROJECT TO OFFSHORE LOCATIONS.

With other words the scammer Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar offered a campaign, which does not exist. The campaign got freely invented and as the scammer has taken for a hudge up-front fee is Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar nothing else than a criminal which needa to get locked up in jail and the key should be thrown away.

American Apparels Inc. is manufacturing and trading clothing. If eMatrix would have informed themselves before then they would got it by themselves that a chat support process for a shop or a manufacturer would be impossible by the U.S. law because the client cannot give them access to the customer database and without access to the customer database will a support for customers impossible. Which kind of support does he like to give for the customers of a clothing manufacturer? That a blouse should not get used as a slip or that a swimsuit is not the correct dinner outfit?

All the process shows that the scammer Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar had never a contract with the client and his only income source is the up-front fee for the process. He only has found an egghead which has paid hm the up-front fee.

The scam is alread found in the offer email from Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar:

From: "Skope Outsourcing" <skopebpooutsourcing@gmail.com
Sent: 29 May 2015 23:09
To: apratim.chauhan@ematrix.us
Subject: Fwd: regarding chat process

 
Dear Apratim,


Hello,

Urgent Center Require only 3 slot left


Chat Support Process (USA online

Garments Company) With Fix Payout

Nature Of work: - Answer all the queries of the USA based customer through

Chats .Center will get a admin portal where they can chat with customer.

PC Required: 10 Seats

Workload: Dependent on center capacity

Contract period: 11 Months

Working Day: 30 Days

Shift: 8 Hour as per USA time Zone

Submission: Daily

Pay Out: $6 / hour/Per Agent

Billing: - 6$ x 8 hours x 10 seat

Example:- If a US dollar Rate is 60.00 (INR) 6$

(360 Inr) x 8Hrs x 10 seats = 28800 Per day

If center runs 26 days in a month then - 28800*26 = 748800/- Approx

Payment: After Invoice within 10 working Days

Payment Cycle: 15 Day

PAY CHANNEL: Cheque or Bank Transfer

Sign up with: - End client based at USA and sign will be at vendor’s office in India



Vendorship Charges:2,50,000


Sign up Procedure:

1. Send your Company profile with Document.

2. After giving the amount the sign up.

3. Training

4. Go live.

Requirements:

1) Center sends Application Form with Complete Company Profile & LOI

2) Center submits following legal papers & certifications : Bank Statements

for last 6 months + IT Returns of last 1 year

3) Pictures of Existing Infra.

4) Pan card Snapshot Required.

5) Center has to ensure that all that is mentioned in the company profile

and other legal papers & certification is true and correct.

* Technical Specifications *

WORKSTATION’S CONFIGURATION:-

Higher Processors: Windows XP

Desktop Machine with Operating system

CPU: - Dual core 3GHz

Ram 2 GB DDR2/3

LCD 16” inch

HDD 160 GB

Mbps Internet

You Can Get ADVANCE PAYMENT but after 20 days live work.

If you are interested than you can free to call me otherwise sent me your company profile with sanpshots.
 
Thanks
Inkesh
 

We find a big lie alread in the following email from Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar - that the client has reviewed the application from the center eMatrix:

From: "Skope Outsourcing" <skopebpooutsourcing@gmail.com>
Sent: 29 May 2015 12:46
To: apratim.chauhan@ematrix.us
Subject: Terms and Conditions Signup and Confirmation

 
Dear Apratim,
 
 
 
                As per the telephonic conversation we had this is inform you Mr Apratim Singh our client has reviewed the company profile and along with Office Snaps hence he is approved your company to move forward to start the campaign with 1 slot. Mr Chris Smith wants to check on with company's registration and DOT Licence certificate kindly send them all ASAP.
 
Signup Procedure -
1. Onsite Signup - Signup would be held in USA Client Office. All the expenses would be beard by company to USA along side me.
2. Online Onsite Signup- Signup would take place in your own office alongside me would arrange Video Call with client and get the signup Done . Company Needs to bear all traveling expenses from Mumbai to Delhi to and fro for 1 person.
 
Terms and Condition for Consulting Fees-
Signup Fees - 2,50,000/-
 
1. 1,50,000 /- is Payable at the time MOU with all Legal Registered agreement
2.    50,000/- is Payable at the time of SLA Signup with Client .
3.    50,000/- is Payable when center goes live on the project.
 
No Negotiations can be held its nominal fees
 
Contact Details
 
Mr. Inkesh
Mobile Number - +91-9860666270
Address - 2nd Floor, Flat No - 207, Virar Garden, Virar ( West ) , Mumbai-401404.
 
 
Thanks
Inkesh

All this behaviour from Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar shows the scam. As scam is a crime eMatrix has now the only possibility bring Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar in front of the law court. He has a notary signed MOU (MOU with inkesh ematrix llp (pdf) (2.99 mb)) and the payment proves. To bring such scammer behind the bars will give eMatrix only some satisfaction and will not bring him the money back because you cannot reach into the pocket of a naked one!

In any case you should not get impressed from dream offers. Use your brain: as better the offer seems to be as higher is the risk to get scammed. Crying afterwards instead of thinking before is only the second best solution.

Facebook profile of Inkesh Parmar - there you can see that the scammer does not like to provide a man hunt picture by himself.

 

Scammer: syphartechnosoft.com - Syphar Technosoft Pvt. Ltd. - Janvi Pathak

Syphar Technosoft Pvt. Ltd.The scammer Syphar Technosoft is too lazy to inform themselves that their offered campaign is nothing else then scam. The campaign "US Inbound Internet Service Support & Chat Support" is simple not possible in respect to the U.S. data protection law. After the case from AT&T where data from customers got stolen from call center staff and AT&T needed to pay a fine of 25 million dollars will not one U.S. company take the risk to outsource such a process.

The fact that Syphar Technosoft is asking for a "security deposit" and royalty is nothing else than a confirmation that Syphar Technosoft has no contract with a client and of their scam. The center should even finance their escape, because they have written into the offer that the center has to take the travel and accommodation costs for the trainer Ex-Dehli. An invitation for the trainer has to be sent too. This confirms that the trainer is not an U.S. citizen because U.S, citizen need very seldom asking for a Visa and they need never an invitation. As the people from Syphar Technosoft are even not able to scam that nobody gets it how they will be able to train a call center crew?

The email from Syphar Technosoft:

From: Janvi P <janvi.p@syphartechnosoft.com>
Date: 4 July 2015 5:43:13 pm IST
To: "ajaysingh.thakur" <ajaysingh.thakur@hotmail.com>
Cc: Amit <amit@syphartechnosoft.com>, Poonam <poonam@syphartechnosoft.com>,  "tarun.m" <tarun.m@syphartechnosoft.com>
Subject: Minutes Of Teleconference
Reply-To: Janvi P <janvi.p@syphartechnosoft.com>

Dear Ajay,

Greetings of the day!

As per our telephonic conversation, Please find the attached document to know more about process in detail and also find attached the draft copy of NDA.

Kindly find SLA's parameters, mentioned below-

  • Centre Must deliver 160 Log-in hours per day. (20*8) Incase if log in hours are found less than 160 hours, there will be deduction of USD 25 per hour (or even if it is a part of an hour) and in case it is repeated more than 3 days with in a month, a penalty of USD 1000 shall be levied on the centre.
  • AHT- 3:30 mins (Voice)
  • AHT- 4:00 mins (Chat Support)
  • C-Sat- 85%
  • Retention- Attrition MUST not exceed 15% per quarter, else it may be a hit on renewal of Contract
  • Minimum Wages- Must be followed as per state government (Operational Area)
  • Compliance- Must be followed as far as human security is concerned.
  • First 2 months will be cooling period, during which, there will not be any additional deduction, rather, the payout will be as per the log-in hours. There shall not be any penalty either during the said period.

Above mentioned are the major points of SLA, which may become a matter of concern when it comes to contract renewal. As far as monthly billing is concerned, it completely is based on 100% log in hours (As mentioned above).

You may send it across as our official confirmation that nothing will be added or edited in SLA, as far as monthly billing or contract renewal is concerned.

Please feel free to contact me in case, if you have any further query(s).

Looking forward to have a long term & mutually beneficial business relations with your organization.

 

Thanks & Regards,

Janvi Pathak

Dy. Head - Business Development

Syphar Technosoft Pvt. Ltd.
Ahmedabad, Gujarat, India

+91-7359944412

SKYPE: janvi.syphar

DRAFT NDA FOR INBOUND PROCESS.docx (22.73 kb)

US Inbound Internet Service & Chat Support.docx (21.08 kb)

A previous report about Syphar Technosoft gets found here. It is not the first time that they are trying selling dreams. Maybe one scammer is copying the campaigns from another scammer?

With such a stupid offer is it necessary to hide the ownership of the domain by using an privacy service from Australia for the domain syphartechnosoft.com:

Domain Name: SYPHARTECHNOSOFT.COM
Registry Domain ID: 1888279565_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2015-02-01T02:18:57Z
Creation Date: 2014-12-02T06:50:36Z
Registrar Registration Expiration Date: 2015-12-02T06:50:36Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Domain Status: clientTransferProhibited
https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Domain Admin
Registrant Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Registrant Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: contact@privacyprotect.org
Registry Admin ID:
Admin Name: Domain Admin
Admin Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Admin Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: +45.36946676
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: contact@privacyprotect.org
Registry Tech ID:
Tech Name: Domain Admin
Tech Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Tech Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: +45.36946676
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: contact@privacyprotect.org
Name Server: ns1.horizonwebinfo.com
Name Server: ns2.horizonwebinfo.com
DNSSEC:Unsigned
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone: +1-2013775952
URL of the ICANN WHOIS Data Problem Reporting System:
http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-07-05T11:41:49+0000Z<<<

 

Scammer: Vrogem Global Solutions - Gourav Jain

The scammer Gourav Jain from Vrogem Global Solutions tries to sell dream work to call centers. He did not get it until now that at the traditional outsourcing countries is it forbidden by law to give access to consumer and customer data for outsiders  Only stupid ones will take such campaigns where they need to pay for working in the case if the campaign even exists..

The email offer of the scammer Gourav Jain:

Vrogem Global Solutions

Greetings..!!!

Dear Center

We are offering Genuine Inbound and Outbound Process with advance payouts. Direct signup with client , on line and onsite signup option available.Currently available Projects are:

1. Vodafone Inbound ( Value Added Services)
2. Verizon Inbound
3. XML Tagging ( Non Voice)
4. Chat Support
5. More Process are available

For more details please contact Gourav : 8013815198 or mail us at vrogemglobal@gmail.com

Only Inbound Calls, No sales or transfer....


Regards:
Gourav Jain
8013815198
Vrogem Global Solutions


CALL CENTER SETUP | INBOUND PROJECTS | INTERNATIONAL COMPANY SETUP | PAYMENT GATEWAY SOLUTIONS | VOIP SOLUTION | LEADS | 

Copyright © 2015 vrogem global, All rights reserved.
You are receiving this email because we got your contact from database as a reputed and fast growing call center or it company.

Our mailing address is:
vrogem global
20/ Janata Sarani
Calcutta 700001
India

The scammer Gourav Jain from Vrogem Global Solutions confirms In the following email that he has no contract with the client by asking for upfront fees:

From: gourav jain <vrogemglobal@gmail.com>
Date: Wed, Jun 24, 2015 at 2:13 PM
Subject: Re: Call Center Projects
To: Hamza Khan <hamzaalikhan7@gmail.com>


Dear Mr. Hamza Ali Khan,
 
Sorry for late reply, Yes we do have upfront as we are providing genuine inbound projects, but all projects will sign up after reference check of existing centre and payment proof.
 
 
 
Regards,
Gourav Jain 

Everybody, which pays for getting work, is guilty by himself if he gets scammed. The stupid scammer Gourav Jain from Vrogem Global Solutions is hoping that he finds some call center owners, which are more stupid then himself.