Offshore Outsourcing & Scammer

As more closely I take a look in the offshore outsourcing business as more I come to the conclusion that either the offshore call center themselves should get deceived or it should help to cheat others.

I got the following email with attachments forwarded. For easier reading I have opened the documents and pasted their content into the email. The script shows how the customer is getting betrayed.

It is a game to make the called one afraid that he does not get his medication in the future. That is already a big fault in selling. That has nothing to do with a serious sale. It looks like the client has no chance to sell his products in a serious way to someone. For this purpose he need to use such criminal methods.

If you are looking at the from me read marked parts of the email, then you see that you get only paid if the lead is interested in receiving Diabetic testing supplies. All other medications are not getting paid.

--------- Original Message ---------
Subject: diabetic LT
From: "Visionary Leads" <info@visionaryleads.com>
Date: 2/4/15 10:47 am
To: jorell@visionaryleads.com

OUTSOURCEDIABETIC SCRIPT.DOCX

Hi! Is (patient) available?

Hi (patient)! I'm calling from Health Source. I just want to let you know Mr./Mrs. (patient) that you may no longer be receiving your diabetic supplies in the mail and I just wanted to make sure that you will be getting your diabetes supplies on time.

Do you mind me asking the last time that you got your diabetic supplies in the mail?

Ok! I'm going to get you setup. I just have to verify some basic information.

-Verify the address:

Are you still located at _________?

Can I have you Date of Birth?

Also, can I have your primary health insurance?
(No Medicare Part B or Medicaid)
(Diabetics with Medicare accompanied with private insurance, Share private insurance with Pharma Rep)

Before I'm going to transfer you to the pharmacy specialist that's going to get you setup, I just want ask you if there are any issues with your health that I may be able to help with?

-(Site exaples-e.g. back pain, join pain, diabetic neuropathy etc.)

Because you are eligible to receive a new compounded pain cream at little to no cost to you. The pain cream is a much more effective option than normal medication.
Also, it will help get rid of any pain you may be having.

-Ask for the pain location (start with the most severely affected location)

Ok! Great. Just make sure you CLEARLY STATE that you are willing to switch suppliers to the pharmacy affiliate, so you can receive your mention supplies on time and on a regular basis. Just one second while I get the diabetic specialist on the line. She is going to verify your doctor and make sure you have the proper billing information for your insurance and then we will get that sent out for you immediately.

Please stay on the line okay?
----transfer call----
(WHEN TRANSFERRING A CALL ALWAYS PROVIDE THE DIABETIC’S PRIVATE INSURANCE TO PHARMA SPECIALIST)


DIABETIC LIVE TRANSFER GUIDELINES.DOCX
LIVE XFER DIRECTIONS:

It is important inform the patient they may need to switch suppliers. A Diabetic specialist will explain the detailed options after verifying Contact Info/ Insurance info / Dr. Info.
Specialists will accept introduction with either short or long form info.

  TO TRANSFER A CALL TO THE DIABETIC SPECIALIST: AGENT INTERFACE:
TRANSFER>Presets>MedCare Pharmacy>DIAL WITH CUSTOMER>LEAVE 3 WAY CALL

INTRODUCE THE PATIENT TO THE SPECIALIST AND LET THE AGENT KNOW WHICH PRODUCT THE PATIENT IS INTERESTED IN (EX: DIABETIC TESTING SUPPLIES, PAIN GEL, ETC).

IF YOU HAVE ASKED THE PATIENT FOR INSURANCE/DR INFO, THEN TELL THE SPECIALIST THE INFO YOU WERE ABLE TO VERIFY WITH THE PATIENT.
PLEASE SPEAK CLEARLY AND LEAVE THE CONFERENCE QUIETLY.
ONCE YOU HAVE COMPLETED THE INTRODUCTION QUIETLY LEAVE THE CALL.
ANY NOISE DURING THE RECORDED ENROLLMENT PROCESS WILL VOID THE LEAD.

------------------------------------------------------------------------

HEALTH SOURCE

- Health Source represents Pharmacy affiliates. Our purpose is to supply quality Pharmacy services and products to the comfort and privacy of our patients homes at little or no cost to the patient.

- We are looking for patients who need diabetic testing supplies.

-We offer all meters/strips, medical supplies, Braces, and Compound Rx Medications shipped to the patients home on a regular basis at no cost to them.

------------------------------------------------------------------------

Agent Notes:

- Remember only transfer when the patient is interested in receiving Diabetic testing supplies by mail. This service is provided by our affiliate pharmacy.

- When a patient asks a question that you do not know, simply transfer the call and inform the patient "a diabetic specialist will better answer your question, If you would like I can transfer you now……(xfer to Pharmacy)".

- Engage patients in conversation that will stimulate a positive rapport without wasting time. Be efficient with your time and know when to hangup. Many patients will speak on and on with no intention of enrolling in our service……. Reports, Graphs, and Call-Data Metrics reflect a positive correlation between top producing agents to agents with the longest call time averages.
On average, the best agents spend more time on on each call because they stay close to the script, establish a rapport, all while speaking clearly and slowly.
      Ex: Confirm a street
address/dob/PolicyInfo/doctor/etc, Ask about the weather, mention a personal experience, discuss your health concerns, etc.. NEVER let a patient control a conversation. Stick to the point and get back to your script as quickly as possible.

- Remember only transfer if the patient is interested in receiving Diabetic testing supplies by mail. This service is provided by our affiliate pharmacy located in sunny south Florida,

Sent from my iPhone

John Krawczyk
Visionary Leads
CMO
215-949-3636
www.visionaryleads.com
www.seomanagementconsultants.com
www.classesanddegree.com (2016-02-25 Link removed - Domain already not exists)
www.diabeticdesk.com

I’ll suggest in this case making for your own security a recording of the transferred call. This is technical possible if your VoIP system is staying in the media path after the transfer. It uses a little bit more traffic but you have afterwards something what you can present to any fraud investing official.

If we take a look at the listed domains in the signature than we find out that:

• seomanagementconsultants.com is registered at May 15, 2012, where the registrant, admin and tech contact is John Krawczyk
• visionaryleads.com is registered at June 3, 2013, where the registrant, admin and tech contact is John Krawczyk
• classesanddegree.com (2016-02-25 Link removed - Domain already not exists) is a new domain, registered at September 30, 2014. This site is already registered to an address in India and has a corresponding bad reputation.
• diabeticdesk.com is also a new domain, registered at November 23, 2014. This site is registered to an India address and has a very high risk.
• classesanddegree.com (2016-02-25 Link removed - Domain already not exists) and diabeticdesk.com are hosted at a server, which have one more high risk site on it: ropemediahouse.com
• Interesting is in any case that ropemediahous.com and classesanddegree.com (2016-02-25 Link removed - Domain already not exists) have the same owner, who does even not know what is a street and a house number:
  classesanddegree.com: Rope Media Pvt Ltd, Gurgaon, 122001 Haryana, India, +91.9818555403
  ropemediahouse.com: Rope Media Private Limited, Vasant Kunj, 110070 New Delhi, +91.01244306053

If we take a look at the website www.diabeticdesk.com then we know why only leads for diabetic measurement products are getting paid. There is no other product offered then diabetic measurements. Drugs are not offered. For this the necessary drugs will not get shipped. It would be better to get a campaign from or for a drugstore. In such a case the call center will not cheat some people.

The name John Krawczyk sounds and seems to be a Polish name. In combination with the facts above I remember an old Austrian proverb: “Come and visit Poland - Your car is already there.”

It seems for me that there is an organized fraud happening. It can be possible too, that John Krawczyk is getting used from the scammer from India.

Registration information of the used Domains:

Domain Name: SEOMANAGEMENTCONSULTANTS.COM
Registry Domain ID: 1720656451_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: [link removed] Date: 2014-05-16T10:52:36Z
Creation Date: 2012-05-15T22:00:03Z
Registrar Registration Expiration Date: 2015-05-15T22:00:03Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited [link removed] Status: clientUpdateProhibited [link removed] Status: clientRenewProhibited [link removed] Status: clientDeleteProhibited [link removed] Registrant ID:
Registrant Name: John Krawczyk
Registrant Organization: FIRST CHOICE DEBT RELIEF
Registrant Street: 5 Neshaminy Interplex
Registrant Street: suite 300
Registrant City: Trevose
Registrant State/Province: Pennsylvania
Registrant Postal Code: 19053
Registrant Country: United States
Registrant Phone: (215) 609-0122
Registrant Phone Ext:
Registrant Fax: (215) 543-5736
Registrant Fax Ext:
Registry Admin ID:
Admin Name: John Krawczyk
Admin Organization: FIRST CHOICE DEBT RELIEF
Admin Street: 5 Neshaminy Interplex
Admin Street: suite 300
Admin City: Trevose
Admin State/Province: Pennsylvania
Admin Postal Code: 19053
Admin Country: United States
Admin Phone: (215) 609-0122
Admin Phone Ext:
Admin Fax: (215) 543-5736
Admin Fax Ext:
Registry Tech ID:
Tech Name: John Krawczyk
Tech Organization: FIRST CHOICE DEBT RELIEF
Tech Street: 5 Neshaminy Interplex
Tech Street: suite 300
Tech City: Trevose
Tech State/Province: Pennsylvania
Tech Postal Code: 19053
Tech Country: United States
Tech Phone: (215) 609-0122
Tech Phone Ext:
Tech Fax: (215) 543-5736
Tech Fax Ext:
Name Server: NS05.DOMAINCONTROL.COM
Name Server: NS06.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] update of WHOIS database: 2015-01-05T21:00:00Z

Domain Name: VISIONARYLEADS.COM
Registry Domain ID: 1805955020_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: [link removed] Date: 2014-06-04 07:52:36
Creation Date: 2013-06-03 15:17:46
Registrar Registration Expiration Date: 2015-06-03 15:17:46
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited
Domain Status: clientUpdateProhibited
Domain Status: clientRenewProhibited
Domain Status: clientDeleteProhibited
Registry Registrant ID:
Registrant Name: John Krawczyk
Registrant Organization: SEO
Registrant Street: 5 Neshaminy Interplex
Registrant Street: suite 300
Registrant City: Trevose
Registrant State/Province: Pennsylvania
Registrant Postal Code: 19053
Registrant Country: United States
Registrant Phone: 2156090122
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registry Admin ID:
Admin Name: John Krawczyk
Admin Organization: SEO
Admin Street: 5 Neshaminy Interplex
Admin Street: suite 300
Admin City: Trevose
Admin State/Province: Pennsylvania
Admin Postal Code: 19053
Admin Country: United States
Admin Phone: 2156090122
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Registry Tech ID:
Tech Name: John Krawczyk
Tech Organization: SEO
Tech Street: 5 Neshaminy Interplex
Tech Street: suite 300
Tech City: Trevose
Tech State/Province: Pennsylvania
Tech Postal Code: 19053
Tech Country: United States
Tech Phone: 2156090122
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server: NS71.DOMAINCONTROL.COM
Name Server: NS72.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] update of WHOIS database: 2014-07-31T19:00:00Z

Domain Name: CLASSESANDDEGREE.COM
Registry Domain ID: 1878271185_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: [link removed] Date: 2014-09-30T09:27:16Z
Creation Date: 2014-09-30T09:27:16Z
Registrar Registration Expiration Date: 2015-09-30T09:27:16Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited [link removed] Status: clientUpdateProhibited [link removed] Status: clientRenewProhibited [link removed] Status: clientDeleteProhibited [link removed] Registrant ID:
Registrant Name: Rope Media
Registrant Organization: Rope Media Pvt Ltd
Registrant Street: Gurgaon
Registrant City: Gurgaon
Registrant State/Province: Haryana
Registrant Postal Code: 122001
Registrant Country: India
Registrant Phone: +91.9818555403
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Rope Media
Admin Organization: Rope Media Pvt Ltd
Admin Street: Gurgaon
Admin City: Gurgaon
Admin State/Province: Haryana
Admin Postal Code: 122001
Admin Country: India
Admin Phone: +91.9818555403
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Registry Tech ID:
Tech Name: Rope Media
Tech Organization: Rope Media Pvt Ltd
Tech Street: Gurgaon
Tech City: Gurgaon
Tech State/Province: Haryana
Tech Postal Code: 122001
Tech Country: India
Tech Phone: +91.9818555403
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server: NS1.ROPEMEDIAHOUSE.COM
Name Server: NS2.ROPEMEDIAHOUSE.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] update of WHOIS database: 2015-01-21T16:00:00Z

Domain Name: DIABETICDESK.COM
Registry Domain ID: 1886767790_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: [link removed] Date: 2014-11-23T15:42:00Z
Creation Date: 2014-11-23T15:42:00Z
Registrar Registration Expiration Date: 2015-11-23T15:42:00Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited [link removed] Status: clientUpdateProhibited [link removed] Status: clientRenewProhibited [link removed] Status: clientDeleteProhibited [link removed] Registrant ID:
Registrant Name: Magna Outsourcing
Registrant Organization: Magna Outsourcing
Registrant Street: CP-31 1st Floor Sonka Galaxy Tower Gomti Nagar
Registrant City: Lucknow
Registrant State/Province: Uttar Pradesh
Registrant Postal Code: 226010
Registrant Country: India
Registrant Phone: +91.9161867901
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Magna Outsourcing
Admin Organization: Magna Outsourcing
Admin Street: CP-31 1st Floor Sonka Galaxy Tower Gomti Nagar
Admin City: Lucknow
Admin State/Province: Uttar Pradesh
Admin Postal Code: 226010
Admin Country: India
Admin Phone: +91.9161867901
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Registry Tech ID:
Tech Name: Magna Outsourcing
Tech Organization: Magna Outsourcing
Tech Street: CP-31 1st Floor Sonka Galaxy Tower Gomti Nagar
Tech City: Lucknow
Tech State/Province: Uttar Pradesh
Tech Postal Code: 226010
Tech Country: India
Tech Phone: +91.9161867901
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server: NS1.ROPEMEDIAHOUSE.COM
Name Server: NS2.ROPEMEDIAHOUSE.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] update of WHOIS database: 2015-01-21T16:00:00Z

Domain Name: ROPEMEDIAHOUSE.COM this domain is only at the same Server.
Registry Domain ID: 1860052127_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: [link removed] Date: 2014-05-24 12:58:24
Creation Date: 2014-05-24 12:58:24
Registrar Registration Expiration Date: 2015-05-24 12:58:24
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited
Domain Status: clientUpdateProhibited
Domain Status: clientRenewProhibited
Domain Status: clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Rope Media
Registrant Organization: Rope Media Private Limited
Registrant Street: Vasant Kunj
Registrant Street: Vasant Kun
Registrant City: New Delhi
Registrant State/Province: Delhi
Registrant Postal Code: 110070
Registrant Country: India
Registrant Phone: +91.01244306053
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Rope Media
Admin Organization: Rope Media Private Limited
Admin Street: Vasant Kunj
Admin Street: Vasant Kun
Admin City: New Delhi
Admin State/Province: Delhi
Admin Postal Code: 110070
Admin Country: India
Admin Phone: +91.01244306053
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Registry Tech ID:
Tech Name: Rope Media
Tech Organization: Rope Media Private Limited
Tech Street: Vasant Kunj
Tech Street: Vasant Kun
Tech City: New Delhi
Tech State/Province: Delhi
Tech Postal Code: 110070
Tech Country: India
Tech Phone: +91.01244306053
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server: NS1.ROPEMEDIAHOUSE.COM
Name Server: NS2.ROPEMEDIAHOUSE.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] update of WHOIS database: 2014-11-17T14:00:00Z

Diabetic Desk.pdf (324KB)

The scammer Aldiablos Infotech Pvt. Ltd. likes now to continue by sending out emails.  Instead of showing that they are real people and are making real business they try to go another way.

Their only problem has been that scamadviser reports about aldiablos.com:

Alert Result: The owner of the website is using a service to hide their identity
Alert Result: The website expected life (365 days) is relatively short.

Others have made some more investigations and have found at http://www.complaintboard.in/complaints-reviews/aldiablos-infotech-pvt-ltd-l325773.html:

I had given a check of 0000 to Aldiablos BPO LTD, to procure the business. But the information that was given to me before giving the check was different and after giving the check they turned back on their words. They were supposed to give me the reference centers but they did not provide me with the reference centers. When asked about it they were not able to provide me the same with no explanations. It was then when i came to know that Aldiablos BPO Ltd is the same company as Smart Consultancy. Both the companies are running in the same office. when questioned the Director Abhishek Dubey, he told me that Aldiablos BPO Ltd is no longer associated with Smart Consultancy. But the security check that i was given had Vikram Pratap Singh's signature on it. When confronted with the same, Dubey had no answers and he walked out. This is a complete fraud. Later on i receive an email from Bhoomi Jani. She sent an email to me with the details of the same process and the email was sent under Smart Consultancy's name but when spoke to her on the phone she said she was with Aldiablos BPO Ltd. They operate under various names, namely, Smart Consultancy, Smart Human Resources, Euphoria Technologies, Aldiablos BPO Pvt Ltd. They keep on cheating people of the money and do not deliver the promised project. They do not have any work with them and they create their own project to fool people. People like Vikram Singh, Sonal Chauhan, Abhishek Dubey, Imran Mallik, Siddharth Sharma, Bhoomi Jani are the once flooding the professional network sites with their useless projects and try to prey on to innocent center owners. Even the new employees for their company do not know the exact work. They show of their premises and plush offices to the people and con them. The reason i am writing this is so that others who are planning to work with Smart Consultancy, Smart Human Resources, Euphoria Technologies, Aldiablos BPO Pvt Ltd, do not get duped and are saved.

Others

Rohan Mathews

Please call - Sanjay - 8108552492.

07 August 2013

Abraham Joseph

@Rohan: Who is sanjay? Give a back ground so that I can call him.

05 September 2013

Pravin Manjarekar

Hello please share your details or call me as I have invested my money in aldiablos infotech pvt ltd. I am having a terrible time after reading your comments. Request you to call me on 8087509154. Thanka

18 December 2013

Pravin Manjarekar

Myself pravin manjarekar from Mumbai. I had paid certain amount to Aldiablos Infotech for a project. Unfortunately even as they were about to give me the project i asked for refund as I needed the money due to my financial crisis. So they have politely as a company should paid me my half amount without any hesitation. And they would be paying me my balance amount in some time.

I dont have any grievances with Aldiablos. my contact no is 8087509154. Thanks

19 February 2014

Pravin Manjarekar

Hie guys..they are a fraud company.. and they have not returned my money... dot do business with them.. theynwill just take ur money and never give you any project.. call me on 8087509154 for further info

13 April 2014

Paresh Sojitra

Hello Chaitanya

 

You have also mentioned about Euphoria Technologies involved in this?

Anyone has any fraud experience with Euphoria Technologies as well?

07 May 2014

Chaitanya Bhise

Hi Paresh

I had mentioned Euphoria Technologies purely based on hearsay but after investigation and a lot of research Euphoria Technologies is not a part of the Smart Consultancy Group and is a entirely different company.

17 July 2014

Chaitanya Bhise

Hi Everyone I have not been in touch with these complaints as i was travelling so did not get time to update the status. As per my last comment i have already mailed the Grahak Seva to remove the name for Euphoria Technologies and hence request anyone and everyone to disregard the complaint against Euphoria Technologies as I have been satisfied with my investigation and research that Euphoria Technologies is a fair company. Thanks

17 July 2014

Hitendra Patil

Chaitanya can you give me your contact number?

01 August 2014

Bobby George

08605428718

12 August 2014

Komal Shrivastav

yes this is tottaly fruad company

smart consaltany and aldiablos infotech pvt ltd both are same company.

this company's all member are fraud not given a services

25 September 2014

Praksah Chatterjee

Need help regarding Aldiablos Infotech Pvt Ltd... i got a call from Prachi Sharma from Aldiablos Infotech Pvt Ltd and she offered me a business outsource (IT Support). The total investment is of 15 Lacks ... please guide if i should go for it or not

13 October 2014

Priya Agarwal

Hello

I would suggest do not go for the same as the previous comments which are written are totally correct and the people here are been cheated and create multiple Id's and than call for the projects and all

06 November 2014

Abraham Chacko

Hi

 

Can someone let me know if these companies are geunuine .1) Wizards Technologies 2) Euphoria Technoloiges Surat. Need to know about these companies before i sign a deal with them.

 

Regards

10 November 2014

Harshad Jagtap

Now they have started same business with new name sci solutions go through link scisolutions.us

07 January 2015

Amarnath Goli

Hii

This people wasting the time with delaying the updates after signing up!!

16 February 2015

David Goodstein is searching for a call center at LinkedIn, where he can pull money, the call center has the risk and the work. The difference to the other scams is only, that the offer is very well described including the cheat (I have only picked out the most important parts):

• "The only thing the customer is responsible for is the monthly monitoring fee. The fee ranges in price between $39 and $60 a month"
  Sorry, who likes the monitoring? In a normal world is it this one, who asks for the monitoring need to pay for it. In this case is it the client, for whom is done the work!
  
  
• "You are responsible for your VOIP minutes"
  Your client is not able to pay the phone bill for the calls to the United States, which are normally traded at www.voicetrading.com for US$ 0.0052 and at www.voicebuy.com between US$ 0.0045 and US$ 0.0075 per minute. This is already too expensive for his customer. How would his customer pay the bill in this case for the call center?
  Sorry Mr. Goodstein, but you like to have a gift? Which gift gets the call center? At this world is nothing for free.
  
  
• "Initially (first 2 weeks) your commission is based off of completed installations only and not on a transfer basis (payout is $150 per installation)."
  Mr. Goodstein, do you really think that someone can survive with $150 for 2 weeks even in a low wage country? Do you really think that you can get someone, which takes the risk of your business for you? I think that nobody will be so stupid and accept such an offer.
  
  
• "We require you to use our Non - Voice Avatar like technology."
  Wow Mr. Goodstein, you like to make a test drive with your Avatar? In such a case you have to pay the agents per hour and not per lead! How the agent will be able to handle difficult and angry people? Mr. Goodstein do you have even recordings for this kind of people? How long is your list of recordings? Should the agent listen to the customer or permanently search for the correct recordings in the list?
  
  
• "After the 2 week trial basis, if we see your team is capable of sending quality transfers on a consistent basis, we will pay you $6 per transfer, with a 60 second buffer)"
  We have seen already that you are not searching for quality. But even $6 is too less, if you accept only 59% of the transfer, like you have sent it in the Excel file, which is attached here. In this case the $6 is only $3.54. Mr. Goodstein, we all know that the US south states lost the war for the slavery. Do you like to reinvent the slavery again?