Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

Scammer: Prabhat Goel is copying campaigns from Deep Blue Marketing

Prabhat GoelDeep Blue Marketing is offering campaigns for call centers without any upfront fees. This tries to use the scammer Prabhat Goel for reselling the campaigns from Deep Blue Marketing by asking for Consultancy Fees: 1 lakh – (50 k advance & rest on signup with client) as written in his word attachment.

As Deep Blue Marketing has an exclusive contract with the client and Prabhat Goel does not have any contract with Deep Blue Marketing, you’ll never get something for your upfront fee! In such a case you’ll only finance a scammer.

The email sent out by Prabhat Goel:

From: Prabhat Goel <
Subject: US Process - for Outsourcing
Date: Monday, June 15, 2015, 3:29 AM

Dear Linkedin Members,

I have seen you comment on my US Inbound Campaign that was over a year back.

If you are looking for genuine and profitable avenues, try the ongoing Solar Energy Campaign with direct signup. I have attached the process outline & ROI Sheet, and the process also has an ongoing revenue apart from sales commission.

You can contact me on 9560194979 or mail your profile on

Best wishes
Prabhat Goel
Skype: talkeindia

His reply to Lars Christiansen about the complaint for this campaign:

From: Prabhat Goel []
Sent: Monday, June 15, 2015 7:59 PM
Cc: Rudolf Faix
Subject: Re: FW: US Process - for Outsourcing (Taken from Deep Blue Marketing)

Hi Lars

I have no contact with Deep Blue Marketing but the campaign is provided by a fellow consultant from Mumbai and this is the consultancy charged by him.


It does not matter if he is promoting the campaign for himself or someone else. Fact is that he is promoting the campaign and for this is he responsible. In this case is it like in the proverb: “The devil takes the hindmost”.

If he has really the campaign from another consultant, then he has failed by making a background check about the credibility about his “fellow consultant”. Such a fail make him not trustworthy, responsible for the promotion and to a partner in crime with his “fellow consultant”. In my opinion is nothing else than a protection assertion. In any case it could the funny situation that one scammer is scamming his fellows.


Prabhat-Goel-LinkedIn.pdf (2.36 mb)


Why all these campaign offers from the low wage countries are SCAM?

Scam SchoolA company, which likes to outsource a campaign, is searching for a consultancy or outsourcing agency locally. The reason for this is that they like to feel save and have the same law situation for a contract. A local company can get easily verified. The hired consultancy agency gets paid from the outsourcer directly. It is normal that this one, which hires someone, pays the bill for it. For this are all these campaign offers with upfronts, royalty or however the fee is getting called nothing else then scam, because it shows that the broker or consultant does not have any contract with the client.

If a outsourcer is searching on the Internet abroad, then this one will not search for a consultancy agency or broker. Such a company is searching directly for a center, which can do the work. The contract structure and the verification process will be much more costly in time and workforce then to hire a consultant, which is doing all the work for them.

Additional has each one to respect the law in the destination country of the call. Consumer and customer data are in the traditional outsourcing countries (Australia, Canada, Europe Union, Ireland, New Zealand, USA, etc.) protected by law and are not allowed that others get access to them. Even if customer data are getting stolen this one, which has stored them, has to pay a fine. A nice example for this is the case from AT&T where 280,000 customer records got stolen from their own call center staff. AT&T had to pay a fine of US$ 25,000,000 for this case.  Do you really think that one of such companies give you access to their customer database when they are expecting such fines?

This shows already the reason why all the offered inbound and form filling campaigns are nothing else then scam.  You need only to think about it who is calling or which kind of forms should get filled. The most calls a company receive are coming from customers of the company. What can you do with such an incoming call if you have no access to the customer database? You are only able to forward the call to somebody, which has access to it. In such a case this one can pick up the call by himself too. The company will not save anything by outsourcing such a process. So why they shall outsource this kind of process?

Think now about the form filling process. Such campaigns have been available before the digital revolution has started. I started programming computer systems around 38 years ago. Since 30 years are already personal computer available. 1986 got the SQL (Structured Query Language) the first standardization. Since around 20 years are SQL databases in common use for storing data. That means all the data, which should get filled in forms, are already since more than 20 years digital available and the programs are able to fill forms automatically. There is no need to enter some data manually – the digital Stone Age is already a long time over! Why should you pay someone for a copy and paste work if there are programs are available which are doing the work within seconds?

Do you really think that any author is writing by hand or on a type writer? The first program I remember having used for writing letters has been Wordstar. The version 1 got sold already in the year 1978. It has been running on the CP/M System from Digital Research already and got later on ported to the system of MSDOS. Since 1983 is Microsoft Word available. Why should an author use a type writer or write his books by hand in this case? It is much easier to type it on a computer and forward it by email to the publisher, the editor can make easily his changes and forward it directly to the pressroom. With the export function is it easily to bring the book without typing into the eBook format. There is no manual interaction necessary. The books are getting stored for a reissue. Even old book got already digitalized during the past 30 years. So there is no need for eBook typing. Think about it, why should you pay an upfront fee for such a work? The answer is very simple: The scammer cannot get paid from any client for the invented process and the upfront fee is his only possible income in this case!

The next big scam is the tech support where the center should buy calls and charge the caller for the provided service.  In this case the center takes the risk about the way the calls are getting generated. A legal way to generate such calls is with advertising not possible. With advertisings at the best visited sites you can get one or two calls per day, because everybody knows someone, which can help by computer problems. The most common problems are network and driver problems. With network problems you have no access to the remote computer and cannot give any help. Driver installation from remote is very difficult too because in the most times you need exactly the model of the hardware part. An end user will not be able to tell it to you. In such a case are only the calls remaining, which are generated by scareware. Such scareware is illegal and the center can up in jail for making money generated by scareware, viruses, ransomware, etc. As the center is making money with the incoming calls is it reasonable that the center is the programmer or the distributor of the criminal software. The seller of the calls will be already trackless disappeared in such a case and the center owner will be alone in front of the law court. The devil takes the hindmost.


Which campaigns are remaining for offshore call centers in such a case?

The situation is very simple.  Campaigns other than lead generations from already heavy used data, which are getting traded between the centers, are not really available.

All the offered products from the real campaigns are on a pay per sale base and are well known from the spam emails. To sell such products by already heavy used calling data is not really easy and profitable. It is only profitable for the outsourcer because he is even saving the cost for the staff and has no risk about his product which is unsaleable on a normal way. For the center is it like fishing in troubled waters by taking all the risk.


Scammer: - Smart Human Resource Solution Pvt. Ltd. - Vikram Pratap Singh

Smart Human Resource Solution Pvt. Ltd.It seems that the scammer Vikram Pratap Singh with his Smart Human Resource Solution Pvt. Ltd. company ( is already running out of money and is planning to leave his actual area. For this he is offering unbelievable campaigns. As more a scammer needs money as more unbelievable are their offers.

We know Vikram Pratap Singh already from SCISOLUTIONS.US, ALDIABLOS.US and ALDIABLOS.COM.

Let's start with their email - I have only removed the date and the receipient. We see already at the email the laziness of a scammer. 'He even forgot to remove the "FW:" from the subject line and to make the email personal addressed:

From: Varnika Khosla <>
Subject: FW: Inbound project details

Hello Sir/Mam,

We have introduced various Inbound projects with high payout. I am hereby attaching the project details. Please provide your contact no./Skype ID if you are interested.

Thanking You.

Varnika Khosla
Business Development Manager
Smart Human Resource Solution Pvt. Ltd.
Skype ID: varnika.khosla803

At the offer I have marked the parts red, which are proving the scam:

Nature of work: Telecom Customer Care Inbound
Payouts: GBP 18 per seat per hour
Payment cycle: Biweekly
Payment mode: Bank wire only
Shift: 8am to 6pm (GMT)
Invoicing hours: 9 hours operational
No. of seats: 30 (Only 1 shift)
Working days: Monday to Sunday
Advance billing: 1st biweekly
Training: Onsite (Client visit)
Male/Female ratio: 2:8

For the price of GBP 18 (US$ 27.54, € 25.10) per agent and hour nobody will hire an offshore call center. For this price he can get in the own country too. It seems that Vikram Pratap Singh is very much in need of money, that he makes such an unbelievable offer. He hopes that some center owner is so greedy and go into his trap.

Consumer data in the European Union are protected by law. For this they cannot get exported or given access to someone outside of the European Union. How a call center will be able to help calling customers if they have not access to customer data? As the British Telecom does not win something by outsourcing - see the hourly offer - why shall they take the risk for getting prosecuted by law?

Consultancy charges are only proving that Vikram Pratap Singh does not have any contract with the client British Telecom. The consultancy charges are his only income from the scam.

With the hardware requirements he likes only to make himself important. As telephony software is mostly running under Linux are the named products not really all supported. It depends on the chipset and on the available drivers.


The second offer is nothing better than the first one. Additional to the consultancy charges he likes to get a monthly royalty in the high of the salary from 1 and a half agent. With this offer proves Vikram Pratap Singh that he is even too lazy for using his brain:

An India based event management company is looking for the centres who can manage their work of celebrity management. Centre need to take schedule of event and forward the requirement to the respective celeb managing team. Celebrities will be from Bollywood and TV Series.
Nature: Online Appointment Setting
Slots: 3 (English mandatory) (Only Urban location centres may apply)
Pay-Out: INR 34500/- per agent per month
Payment Cycle: Monthly
Payment mode: Bank Management
Shift Time: 10AM to 7PM (Only 8 hours per shift to be billed)
Time Zone: Indian Standard Time
Working Days: 7 Days a week
Agents per shift: (30)
Male/Female ratio: 3:7
Contract Period: 2 years
Consultancy charges: Rs. 5,00,000/-
Advance Billing: One month
Eligibility Criteria:
- DoT/OSP License
- Balance Sheet of at least 1 year
- 6 months Banking
- Experienced in Voice Project (any)
TAT: 30 days to 45 days from the date of MoU
Steps of going Live:
1. Profile Selection
2. Conference call with Management team
3. Questionnaires
4. Online Screening
5. SLA sign up in the centre
6. Training Onsite/Online
7. Mock call tests
8. Live Going
Royalty: 5% from every billing. (NDA will be signed for that)

The name "event management company" says already that such a company manages events and not celebrities. Celebrities are hired for some events and not managed from such a company.Appointments with celebrities are done with the manager of the celebrity.

If a monthly salary if offered, then it does not make any sense to write that 8 hours per day are billable, The monthly salary does not change in this case. Maybe Vikram Pratap Singh is not able to express himself in English?

The scammer likes to know from the balance sheet and 6 months of banking statements how much he can withdraw from the company. Such a requirement is in the international business not normal. Banking statements are a secret. Balance sheets have to get published from some companies.


The third offer of the scammer Vikram Pratap Singh gives me the impression that flats and properties are getting in India faster traded then groceries. By inventing this campaign has Vikram Pratap Singh outdone himself. The client likes to take additional to the high payment for the agents the center expenses like electric bill, Internet connection, etc. Maybe Vikram Pratap Singh has been drunk or into drugs by making this offer. I'm only missing that the client pays the tax and a salary for the center owner:

MH: 2 Slots, GJ:1 Slot, AP/TG: 1 Slot, WB: 1 Slot, KA: 1 Slot.
Minimum 35 Seats Each Slot.
Project details as follows.
Centers can take minimum 35 seats
INR 35000+ST /month/agent
8hr login time/shift
2 team head for 35 agents
INR 40000/pm fixed pay for each team leader.
2 Quality persons for 35seats (INR 38000 each)
Project manager -1 (INR 45000)
The other sub staff or admin/HR payments will not be taken care.
Monthly electricity, iplc bill, internet bill, cab expenses, cafeteria expenses will be covered by client. You have to produce proper invoice for it.
All the above payments will be given to you and you may fix any salary for your staffs.
You have to arrange accommodation for one quality analyzer from client office who will stay with you for 3 months. The bill will be paid by client; you just need to set his accommodation as he is new to country.
If the center has all the above qualities with good infrastructure, technical, and agents means they are eligible for this process
Advance amount of one month billing will be provided on the day of going alive.
Payments and Sign Up details:
Consultancy Charges: Rs. 5,00,000/-
Royalty: - 5%
One month advance payout is there.
Centers are already running in MUMBAI.
Sign up will be with direct end client.
If you are ok for the terms please mail me your company documents. PPT of your company profile, DOT license, Registration Certificate, STPI (optional), NASCOM (optional), CENTER PICTURES and NETWORKING CHART
Briefing the center experience what they are in to and what all the process they run. (Imp point doesn’t give wrong information’s. Let us know genuinely what a experience you have if fresher also ok)

It seems that the quality analyzer is Vikram Pratap Singh by himself. Maybe he needs to hide himself from the police, Interpol, his creditor or from his scammed victims. For this he needs to change from time to time his living area.

The domain registry data of

Domain ID: D168825547-LROR
Creation Date: 2013-05-30T15:00:02Z
Updated Date: 2015-04-10T08:39:34Z
Registry Expiry Date: 2015-05-30T15:00:02Z
Sponsoring, LLC (R91-LROR)
Sponsoring Registrar IANA ID: 146
WHOIS Server:
Referral URL:
Domain Status: clientDeleteProhibited -- [link removed] Status: clientRenewProhibited -- [link removed] Status: clientTransferProhibited -- [link removed] Status: clientUpdateProhibited -- [link removed] ID:CR144307266
Registrant Name:Vikram Pratap Singh
Registrant Organization:
Registrant Street: 101, Moryansh Ellanza, Shayamal Cross Road,
Registrant Street: Satellite
Registrant City:ahmedabad
Registrant State/Province:Gujarat
Registrant Postal Code:380009
Registrant Country:IN
Registrant Phone:+972.5126999
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Admin ID:CR144307268
Admin Name:Vikram Pratap Singh
Admin Organization:
Admin Street: 101, Moryansh Ellanza, Shayamal Cross Road,
Admin Street: Satellite
Admin City:ahmedabad
Admin State/Province:Gujarat
Admin Postal Code:380009
Admin Country:IN
Admin Phone:+972.5126999
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Tech ID:CR144307267
Tech Name:Vikram Pratap Singh
Tech Organization:
Tech Street: 101, Moryansh Ellanza, Shayamal Cross Road,
Tech Street: Satellite
Tech City:ahmedabad
Tech State/Province:Gujarat
Tech Postal Code:380009
Tech Country:IN
Tech Phone:+972.5126999
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:
Name Server:


Email Scammer: - - Update

Financial FreedomIt seems that the last email scam described at "Spammer & Scammer: -" has not brought any success. For this Star Technologies has sent out a new spam/scam email with a little bit more information. The campaign description seems too good to be true.

Even mathematics is not the strongest site of this scammer. 10 agents :* $1100/per month = $11000 and not $10500 like the offered bank guarantee.

As the working hours are given as Indian hours, which should not matter for a form filling process, can the client be only in India or up to 2 hours in front. This makes the offer even more suspect, because in this area is no traditional outsourcing country available, where wages of $1100/agent per month are getting paid.

See the email in detail:

From: Star Technologies [
Sent: Monday, May 25, 2015 10:02 AM
To: undisclosed-recipients:
Subject: Seats Available for Form Filling Process Without Accuracy


Greetings Centers,


We Star Technologies have a Great news for Centers looking for a Process to run at their Center.

This E-mail sent to you is regarding a very Simple Campaign.


Hereby in this Project the Client will provide Center with an online URL for form which agents needs to fill and submit it, the demo form and demo data will be provided to center on their request.


Approx Time taken for filling One form will be 15 minutes; so if we calibrate based on 8 hrs per day; each employee of the center can complete on an average 25 -30 forms easily per day.


Payout: What the Client will be paying is $1100 as a fixed Pay for each employee every month. This fix pay will be payable till the ongoing the contract is valid for the time period mentioned and also which can be renewed for 3 years after renegotiation based on your quality and productivity.


The Bank Guarantee will be provided, While the Payments will done through wire transfer and no deduction or Hold of any payments will be carried, but do inform us of our mistakes so that they are not repeated. If needed, the data will send back for rework.


The Client will send Bank Guarantee of $10500 from their respective banks which will be confirmed as well as payable in India.


Requirements of the Client to be fulfilled by the Center:


·         Client requirement: 20 Forms,  Per Agent, Per Day 

·         The Working Hours: As per Indian Hours.

·         The Maximum Working Hours: 8 hours per day.

·         Working days will be Monday to Friday

                                         Saturday & Sunday will be granted off.

·         Working Times will be 07 am to 03 pm (IST) for the Day Shift,

·         The training & the instruction sheets will be forwarded by the Client.

·         The training of the center by the Client will be ongoing for 5 days. 

·      While to be specific the training period won’t be counted in the Billing.

·         The training which will be provided by the Client will be nothing but a Dummy Training.




Commercial Involved

Business Procurement Charges

Royalty Not Charged



Questions concerning this process like further information can be discussed further via Skype as well as Emails.

Do add us on Skype at your earliest convenience or you can schedule an appointment. We are look forward for the same.

We take great pleasure in bringing these available seats to your attention and are delighted to offer you the opportunity to run the process at your Center. We hope you share our excitement about this availability and will join us.

If there is anything we can help you with, please let us know. We will give you the attention and service you would expect.



Image removed by sender.

Warm Regards

Star Technologies


Skype contactstartechnologies


This email is confidential and may contain legally privileged information. If you are not the intended recipient you should not read, copy, distribute, disclose or otherwise use the information in this email. Please also email, telephone or fax us immediately and delete the message from your system.Email may be susceptible to data corruption, interception and unauthorized amendment, and we do not accept liability for any such corruption, interception or amendment or the consequences thereof. You should carry out your own virus check before opening any attachment.


** Please consider the environment before printing this email **

Update Jan. 18, 2017: Link to removed as it returns error 404 - not found.


Scammer: Fast Services 1, Inc - George Raul Franco

George Raul FrancoGeorge Raul Franco from Fast Services 1, Inc does not know who is responsible for his fees. It seems that he thinks that he need only to invent a call center campaign, post it at LinkedIn and he can earn money. Maybe he has been sleeping the last few months and did not get it, how scam is running and the most centers are already aware of it.

I know that it is not easy to get a genuine client. But with offers, everything is free for the client that is not selling, that is only gift giving. It is very simple: This one, which has hired him has to pay him. The call center makes the work why should the center pay for the work? The scammer proves with this kind of offer, that he does not have any contract with the client. If he likes to earn from the call center too, then he has to sell a setup fee to the client. This setup fee is normally the double high of the payment he likes to get, because the tax office like to get his part too and wire transfers are not free of charge. I don't think, that he will be able to sell this to his client, because his selling performance seems to be zero, especially if we take a look at his offer at LinkedIn Pulse:



  1. Ability to assess customers’ support needs when they call us, then provide solutions or refer them to other team members.
  2. Ability to retain customers from cancelling subscriptions.



1. $8.50 PER HOUR






  1. Contact your consultant - +1(317)469-9342
  2. Center Needs to Send Company Profile and LOI -






As scammer are lazy is the description of the job very short in compare to the condition, It shows only that he has no idea about the job. He has only an idea what he likes to get.

A customer service job need to have access to customer data. The customer data are protected by law and the fines for breaking the law are high. Maybe he has been too lazy to read the article Data of 280,000 customers stolen: AT&T lost over $ 25 million before he has been inventing his campaign. For the case that he has not invented the campaign by himself, he cannot call himself to be a consultant in the outsourcing industry, because he knows nothing about this industry and his working value is zero. In such a case he needs to pay that he can learn the job. This is shown in his LinkedIn profile too. The only job, which he has done until now is:

The project manager of a call center (now increasingly called a contact center) is responsible for the daily running and management of a call center through the effective use of resources with responsibility for meeting, and possibly setting, customer service targets as well as planning areas of improvement or development. Call center project manager ensure that calls are answered by staff within agreed time scales and in an appropriate manner.

I wonder myself why he did not learn something by doing his job during the 2 years and 4 months? Maybe he has been the most of the time in prison?

He is even so stupid and thinks that a training for a campaign of a client has a value for a call center, for what he can take money. It has only a value for the client, because the center is selling the clients product and the provided information cannot be used for another client. If the client itself cannot provide a training for his products, then the client has to provide all product information or hire a trainer and pay for it. That is the problem of the client, because he likes to outsource and the client is saving money by outsourcing,

The same is valid for the "outsourcing fee". If the consultant likes to get such a fee, then he has to get it from the client. The client likes to outsource and saving money by outsourcing,

A "professional fee"? That is a fee which the call center has to get, because that are the professionals. The "consultant" has already shown in his offer that he is nothing else than a bloody amateur and he does not understand something about his business.


That he is to lazy to learn something by doing is shown by his comments:

We have our own company policy, let us respect that besides we are not forcing anyone if they don't want our policy. Respect. Thanks

As the only way of income are his charges, the scammer is not able to change his "policy".

Charging a fee is a scam? C'mon wake up!!! There is nothing free in this world. We are running a business and we are not the client, we are working for our clients, we pay taxes, we pay our staffs and we are not a charity foundation. Thinking like that won't get you anything. So tell me now, is it a scam? You should be thankful being we are transparent here unlike people out there hiding the truth and at the end will charge you then that is a scam. Wake up Miguel, and you're not my friend by the way.

With this statement he proves that he has no contract with any client. A broker or consultant gets paid from the client which hired him. In the hiring contract is written that the broker/consultant has to search for the best center and not for the center where he can earn extra. If a friendship is working only about the wallet will it be better to have an enemy than a friend.

Is that for me or to yourself? Shout it loud so you can hear yourself. As far as we are concern we are very transparent in all our business. People like you should stop pirating clients. Stop pirating and reselling programs.

Where is any transparency in the offer found? Even the kind of the product is hidden, Invented campaigns need not get pirated, 

Try something different? What? Your style? Copying or I should say PIRATING and STEALING information then resell it? NO NO, we rather keep it this way. TRANSPARENT. By the way, how's being on the top 20 fraudster in this site? Beware you are on our black list here and we will do everything to put you and like you behind bars. WATCH OUT.

As the scammer sees, that he has no chance to sell his invented campaign, he is getting angry. That is the normal behavior of a scammer and I experience it nearly every day especially if a scammer likes to explain me that I'm wrong.

At Omics Group he is acting as the "Expert" Alexandro Franco Miranda from the Catholic University of Brasilia (take a look under the caption "Expert Presentations" on the right site):

Screenshot At Omics Group he is acting as the "Expert" Alexandro Franco Miranda from the Catholic University of Brasilia

The real LinkedIn profile of Alexandre Franco Miranda is found here.

George Raul Franco _ LinkedIn.pdf (7.99 mb)

https_www.linkedin.com_pulse_we-need-team-5-our-customer-serv.pdf (291.65 kb)