Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

A seldom stupid scammer: Sagar Gupta - Webourney Consulting Services

Sagar GuptaThe very stupid scammer Sagar Gupta has tried to scam my LinkedIn friends to get campaigns. He writes that he even has experience in “banking” campaigns. I hope that all are already knowing already that a bank will never outsource any campaign because their customer data are high protected by the law. For the case a bank staff forwards any information about a customer to someone else outside of the bank he will end up in jail and the bank needs to pay a high fine for the security breach. For this reason the Scammer Sagar Gupta can only have any experience on his own banking account for the case he has one.

The scammer Sagar Gupta is from India and seems to use a call forwarding service from Canada. If he would be really located in Canada, then he would know where he need to search for clients and campaigns. His behavior shows only that he is a big liar.

As I have in sum more than 2,000 “friends” at the social networks, mostly call centers and scammers, will it be a hard job for a scammer to find out exactly the three trusted campaign-broker friends which are offering campaigns without any upfront. Not one of the three will allow others trading their campaigns. For this is there no chance for a scammer in getting rich by using this way.

The LinkedIn email from the scammer Sagar Gupta:

On 8/20/15, 12:21 PM, Sagar Gupta wrote:
--------------------
Hello Mr. Kothari,

As per our telephonic conversation, I am sending you this email containing overview of my profile and details of company. I got your reference and details from Mr. Rudolf Faix for the BPO campaigns.

My name is Sagar Gupta. I am CEO | Co-founder of Weboitte company which is located in the region of Kitchener/Waterloo, Ontario, Canada. I just started a call center business in India with the name of Webourney Consulting Services Pvt Ltd. I am expecting a lot from this company, everything has been done just seeking for some clients as the first step. My level of expertise in this business is sales, telecommunication, marketing, banking and many more. As a start-up I am looking for genuine clients and projects. Me and my company are good for inbound/outbound and back-end services and also we are specialist in chat support field.

Moving forward I want to make good relation in the market of a call center. I will look forward for your reply.


Thanks and Regards’
Sagar Gupta
CEO | Webourney Consulting Services
+1 5199983030

If you get some campaigns offered from the scammer Sagar Gupta or from Webourney Consulting Services you should put the email into the trash box. It is only a waste of time and money to deal with such a scammer. You can also be sure that I don't support and campaign trader which are asking for any fees or deposits from the centers. Please ask me for a confirmation for the case that someone use my name for any recommendation in making business with you. It is for your own security.

 

Scammer: Richa Jain - invented campaigns without any knowledge

The scammer Richa Jain proves with her actual campaign offer that she got stupid born and did not learn something until now. The scammer is even too stupid to invent a believable campaign. Even that I called her in my last article: ”Scammer: Richa Jain from Facebook and BPO Friends” already to be a scammer did not impress her very much. Now we see some more unbelievable offers at Facebook from her:

Screenshot Richa Jain campaign offers

Banks, wherever they are located, cannot give any outsourcing process where the center has access to the customer data. If a bank is doing this they will lose their customers because there is bank secrecy available. The same is valid for credit card companies. Every staff member of a bank or credit card company has to pass a very intensive background check before he is getting hired. Nobody from UK or USA will hire a scammer from India for their campaigns.

The scammer even doesn’t know that banks are not working 24 hours a day and the scammer even does not know the average income from call center staff in UK and USA. The offered hourly rates are already manager salaries. Why shall some company outsource a process if they are paying more as by hiring local staff for the same work?

A bank will not make a 24 hours service if the calls from late in the night until in the morning can get counted by using one hand. Bank transactions are mostly done by using the Internet, only some older people are going during the day directly to the front desk of their bank.

At credit card companies is during the night only the card blocking hotline working. This process cannot get outsourced because of the data protection law in the traditional outsourcing countries.

With other words the scammer Richa Jain needs urgently money and does not like to work for it. For this she is offering dreams instead of campaigns and hopes that some stupid one will pay her for these dreams. Like I told it already at the beginning the scammer Richa Jain got stupid born and learned nothing. I think she has never seen a school from inside.

 

A Scammer tries to bark: Ambuj Sahoo - Richa Software Solutions - richasoftwaresolutions.com

Ambuj Sahoo - Richa Software SolutionsAmbuj Sahoo tries to impress me with his barking and wrong information in his email. Instead of reading and try to understand first my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das" he tries to impress me with things, which I have never written about Richa Software Solutions, and he likes to distract with arguments which I have used for other scammer. It seems that Ambuj Sahoo is not able to read or he is not understanding English. Another possibility is that he has no arguments against what I have analyzed and tries to impress with barking for something completely different.

In summary is written at my previous article that the offered campaigns are not possible taking into account the law in the traditional outsourcing countries (Australia, Canada, European Union, New Zealand, USA). This argument is not invented. You can prove it by reading the Data Protection law of these countries. You can find even a court order by following the link in my article about "Data of 280,000 customers stolen: AT&T lost over $ 25 million". AT&T needed to pay a fine of US$ 25 million for 280,000 stolen customer data records during an outsourcing process. Do you really think that one company owner is so stupid and will risk such a fine by providing law protected data for you?

You can find a copy of the email which he sent to me on July 9, 2015 and on July 16, 2015 at the end of this article. In the following part I citate now only his arguments and comment them:

First of all if you go through my company domain ( www.richasoftwaresolutions.com) details then you can clearly see that every information about my company has been clearly DISPLAYED. All the details of my company address,e-mail id,contact details everything is very transparent to every one which is also mentioned on my website. Then how can you say that my information is secret and hidden on web.

The domain registry data are getting found at the end of my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das". Here gets already the first understanding problem found. The sentence "If you take a look at the Alexa global traffic rank, then you see that even the domain richasoftwaresolutions.com is a big secret on the web." means that nobody is visiting the domain richsoftwaresolutions.com. I suggest Ambuj Sahoo to change the person which is translating the content for him or to use Google translator. In any case he need to use his brain to get everything in context.

We never mention in our Project presentation that our parent client belongs to California,USA,then how COULD you KNOW that??

Here we have the next case that Ambuj Sahoo is not understanding English. I have written under the sample screenshot in my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das": "For the case that the provided date are an image the scam gets proven that not one in USA (San Bernardino is located in California, USA) will use such a character set." There is nowhere written that the client is from California, USA.

Yes we charge a Application Fees which is meant for our processing, legal documentation charge and deposit which we have to also forward to the vendor who allot us the project slots.

With this message is Ambuj Sahoo confirming that he is nothing else than a retailer of another scammer and he has no contract with any client. In this case, he has not fulfilled his commercial due diligence and is fully responsible for all disputes. In the worst case you have only the problem that you cannot reach into the pocket of a naked one.

Let us take a look again into the "Form Filling" offer from the retailer Richa Software Solutions. There is written:

  • 1 center with 10 ID's are earning 4,48,000 INR per month. That are arround US$ 7,060/month

  • The aggreement has a duration of 11 months. That means a center earns US$ 77,660 during the 11 months (7,060 * 11 = 77,660)

  • In the email is written "This is a very genuine process which is also continue in our nearly 100+ Indian centers with China,Philippines,Srilanka International center also." If it is already running on 100 centers then the client has to pay for the work US$ 7,766,000 during the 11 months. All companies at the world, which can have such a yearly budget for a "Form Filling" process, I can call in one or two hours.

The problem is only that all this companies have an army of computer programmers, data base specialists and operators which are doing a convertion of such data within a week with 100% accuracy and without any manual typing. If you think now then you know that this process is nothing else then scam because not one company at the world will spend US$ 7 million for a data entry process where they need to prove the data for the same amount again if they can get the work done for less than US$ 10,000, in less than a week and without any risk for getting fined!

Summary: We see in this case how campaigns are getting traded from one retailer to next one. As scammer are lazy they are even not proving if the campaign is possible in respect to the law of the outsourcing country. They only like to earn from retailing campaigns. Such people like Ambuj Sahoo together with the greediness of the center owners have destroyed the complete offshore outsourcing industry. As the customer data got traded and the problems have been coming larger the traditional outsourcing countries have adjusted their data protection law. For this the offered campaigns where customer or consumer data are involved are nothing else than SCAM.

Who is a retailer of a scammer need not wondering himself to get called to be a SCAMMER! It does not matter if someone is scamming by himself or retailing from a scammer. The result for the center and in both cases the same. The result in front of the law court is for the scammer and his retailer the same too.

The complete email from Ambuj Sahoo sent to me on July 9, 2015 and on July 16, 2015 - I have only removed the documents (company registration and pan card) which he sent in copy:

Rudolf Faix <rudolffaix@gmail.com>
NOTICE AGAINST THE POST
Ambuj Sahoo <ambuj@richasoftwaresolutions.com> 16. Juli 2015 um 13:22

An: rudolf.faix@wwpa.com, rudolf.faix@wwpa.eu, rudolffaix@gmail.com

Hope you are well !!!!!!!!!!!!!!!!!!!!!!!!!

I am Mr Ambuj Kumar Sahoo PARTNER of Richa Software Solutions based at Bhubaneswar,Odisha.This mail is regarding your scam posting against our organization in your portal.

I would like to INTIMATE YOU that, what ever you have posted about my organization is completely FAKE, ILLEGAL and unauthenticated.

First of all if you go through my company domain (www.richasoftwaresolutions.com) details then you can clearly see that every information about my company has been clearly DISPLAYED. All the details of my company address,e-mail id,contact details everything is very transparent to every one which is also mentioned on my website. Then how can you say that my information is secret and hidden on web.

We also have Authorization letter from my parent client for outsourcing their BPO process.We also sign SLA(AGREEMENTS) with our clients MENTIONING all details about the project and payment. We make it very clear BEFOREHAND TO ALL OUR CLIENTS that payment shall be done according to accuracy parameters and ALL MY clients are getting payments EXCEPT SOME DEFAULTERS AND MISCHIEVERS WHOSE WORKS DO NOT COMPLY TO THE ACCURACY PARAMETRE.

For our BPO department,we have maintained different teams like:-SALES TEAM,SUPPORT TEAM,CUSTOMER CARE TEAM,HR TEAM AND ACCOUNT TEAM.Our main focus is that how our center will got maximum to maximum billing AGAINST WHICH WE WILL GET OUR ROYALTIES PROPORTIONATELY FROM THE MOTHER CLIENT.....SO QUESTION OF CHEATING OUR CLIENTS DOESNOT ARISE AT ALL.

How can you say that our client is Fake ?? Have you ever contacted THEM?? You cannot judge our clients without knowing OR INTERACTING WITH THEM .PROBABLY SOME OF THOSE FAKE MISCHIEVERS HAVE MIS GUIDED YOU TO MAKE SUCH IRATIONAL AND IRESPONSIBLE COMMENTS TO DISTURB OUR GOODWILL ... WHICH IS FAR AWAY FROM OUR REAL STATURE AND CREDENTIALS IN THE MARKET

We never mention in our Project presentation that our parent client belongs to California,USA,then how COULD you KNOW that??

Yes we charge a Application Fees which is meant for our processing, legal documentation charge and deposit which we have to also forward to the vendor who allot us the project slots.If you require further information about our company then I request you to contact me directly instead of posting such type of baseless message.

Also kindly check our company registration and pan card for your reference.

So Finally I WARN YOU TO remove the scam messages from your blog against our organization OTHERWISE WE WII BE COMPELLED TO TAKE SHELTER BEFORE THE PROPER COURT OF LAW TO PROSECUTE YOU AGAINST SUCH SERIOUS MISCONDUCT UNDER THE CYBER LAW

 

Thanks & Regards,
Ambuj Kumar Sahoo
(Director)
(Richa Software Solutions)
Mob:-9124336322.
M-72,1st Floor, Madhusudan Nagar,
Unit-IV, Bhubaneswar,Odisha-751022.
skype:-ambuj.sahoo
www.richasoftwaresolutions.com.

Facebook profile of Ambuj Sahoo

LinkedIn profile of Ambuj Sahoo

 

Update July 17, 2015 9:40am GMT: In the Facebook Group GENUINE OUTSOURCING tries to explain me Sumanta Kumar Pradhan that I'm wrong. Sumanta Kumar Pradhan tries to do this the same way like Ambuj Sahoo only with statements without prove. Even an offer to tell me where I have made a wrong calculation remains unanswered. That is not really a base for a discussion about a problem. Here is a printout of the discussion: Sumanta-Kumar-Pradhan-GENUINE-OUTSOURCING.pdf (1.58 mb). Observe please how Sumanta Kumar Pradhan is contradicting himself during the discussion and how he is dismanteling himself in faking proves.

Typical for a scammer is that he cannot show his face in his profile because he does not like to provide a manhunt picture by himself. So Sumanta Kumar Pradhan do it too.

Update Jan. 18, 2017:
Link from the Facebook profile Sumanta Kumar Pradhan (https://www.facebook.com/kumar.singhdev2015) removed as it returns error 404 - not found.

 

Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das

Richa Software SolutionsRicha Software Solutions - Ambuj Sahoo seems to have failed in programming (software solutions) and he like to get rich now by scamming call centers. I understand him - to scam someone makes less work than to develop software. His problem is only that he is too stupid for scamming too. He is even to lazy to inform himself if a process is possible or not. We know that all scammers are lazy and for this they can get easily identified.

One of the emails sent from Richa Software Solutions: 

From: Priti Das [mailto:bpo1@richasoftwaresolutions.com
Sent: Wednesday, July 08, 2015 5:52 PM
To: bonsaiedu@gmail.com
Subject: CUSTOMER APPLICATION FORM FILLING

 

Dear Sir,


As per your interest regarding the BPO process inquiry,Kindly see the attached Form Filling Process with Weekly Payout Details and do the needful.

In the attachment you will get the below documents:-

1.Process Details.

2.Sample SLA.
3.Software Snap Shot.
4.Center Details Form(CDF).
.


About Process:-


The concerned process is purely like CRM entries.

Your team have to fill up the back end data of our client.

Thee complete work will be provide you through Individual Id & Password along with a portal link for each id.


Sign Up Procedure:-

After confirmation of the ID Plan your have to forward by filling up the Center Details Form (CDF) along with the Application Fees.

Then after 24 hours there will be schedule of Demo Training Session by our Support Dept.

The demo work can continue by your team for 4/5 Days.

After your all clearance of Technical Specification of the work.Then the Live work will be provided after the client confirmation.

Before starting the Live Work the Service Level agreement(SLA) also release to you for which you have to revert with your acknowledgement.

This is a very genuine process which is also continue in our nearly 100+ Indian centers with China,Philippines,Srilanka International center also. 

For more details pls free to contact us (Sales Dept.):-

 

Thanks & Regards 
Priti Das.
(
Richa Software Solutions)
www.richasoftwaresolutions.com
skype:-bpo1.richa
India Tel-(+91) 9040014055
[M-S- 10.00 am to 6.00 pm IST]

Center Details Form.pdf (175.86 kb)

Proces Detail.pdf (112.89 kb)

Sample SLA.pdf (322.63 kb)

Snapshot of Form.pdf (301.28 kb)

Let us take a look at the sample form first:

Screenshot Sample Form

What we not see at the above screen shot is if the provided data are characters or an image. For us it does not make any difference. The data are already identifying the scam.

For the case that the provided data are characters then the scam gets proven by the fact that such data can get easily converted and imported in a database (CMS systems are based on databases) by using standard tools. For this nobody will pay someone for doing some manual and error-prone work when he can get the work done with 100% accuracy and in a short time frame.

For the case that the provided date are an image the scam gets proven that not one in USA (San Bernardino is located in California, USA) will use such a character set. Such a character set is only used in India and at no other place on the world. In such a case the client will not pay one cent for such a scam!

In both cases are this data consumer or customer data, which are protected by the U.S. law. Not one company from the U.S. will outsource such a process. For breaking the law the client would get fined with US$ 16,000 per record you'll get provided to type. Do you really thing that this would be a reason for outsource such a process? Don't forget in the U.S,, Canada, Europe and Australia are getting such data since centuries already electronically at the point of sales collected. There is no reason for outsourcing such a process.

You'll find very fast the purpose of this process if you take a look at the Process Detail pdf from Richa Software Solutions. There you'll find the "Application Fees" for the process. This proves that Richa Software Solutions does not have a client for such a process and the process exists only for generating an income for Richa Software Solutions - Ambuj Sahoo. You can be sure that not one client from the traditional outsourcing countries will hire a broker or consultant from India - they will hire a broker or consultant which is located nearly and has a good reputation.

If you take a look at the Alexa global traffic rank, then you see that even the domain richasoftwaresolutions.com is a big secret on the web. An Alexa Traffic Rank of 2 million equals to around one visitor during the last 6 months. From where should the offered campaigns coming from in this case?

Alexa Ranking RichaSoftwareSolutions.com

 

The domain registration data from richasoftwaresolutions.com:

Domain Name: RICHASOFTWARESOLUTIONS.COM
Registry Domain ID: 1690676664_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.wildwestdomains.com
Registrar URL: http://www.wildwestdomains.com
Update Date: 2015-06-30T11:25:17Z
Creation Date: 2011-12-06T08:37:06Z
Registrar Registration Expiration Date: 2017-12-06T08:37:06Z
Registrar: Wild West Domains, LLC
Registrar IANA ID: 440
Registrar Abuse Contact Email: abuse@wildwestdomains.com
Registrar Abuse Contact Phone: +1.4806242505
Reseller: Suryanandan.Net
Domain Status: ok http://www.icann.org/epp#ok
Registry Registrant ID:
Registrant Name: ambuj sahoo
Registrant Organization: richa software solutions
Registrant Street: M-72, 1sr Floor, Madhusudan Nagar
Registrant City: bhubaneswar
Registrant State/Province: Orissa
Registrant Postal Code: 751001
Registrant Country: India
Registrant Phone: +91.6742394190
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: info@richasoftwaresolutions.com
Registry Admin ID:
Admin Name: ambuj sahoo
Admin Organization: richa software solutions
Admin Street: M-72, 1sr Floor, Madhusudan Nagar
Admin City: bhubaneswar
Admin State/Province: Orissa
Admin Postal Code: 751001
Admin Country: India
Admin Phone: +91.6742394190
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: info@richasoftwaresolutions.com
Registry Tech ID:
Tech Name: ambuj sahoo
Tech Organization: richa software solutions
Tech Street: M-72, 1sr Floor, Madhusudan Nagar
Tech City: bhubaneswar
Tech State/Province: Orissa
Tech Postal Code: 751001
Tech Country: India
Tech Phone: +91.6742394190
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: info@richasoftwaresolutions.com
Name Server: NS3.SURYANANDAN.NET
Name Server: NS7.SURYANANDAN.NET
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-07-08T23:00:00Z <<<

 

Scammer: Star Technologies - Form Filling

No ScamsThe Scammer Star Technologies is even not able to use his name in his spam email, which he has sent out. They are even using only free hosting services and the free email from Google. It seems they are so poor that they even have not enough money for registering at least a limited company and a domain. They are thinking that sending out an email with an invented campaign can make them rich by taking some up-front fees.

Everybody is stupid, which sends them some money. If you have done that already than you should go into the next hospital and let check yourself for any mental illness!

In the traditional outsourcing countries are no Form Filling campaigns available. The law does not allow that consumer or customer data are getting accessed from offshore. The fines are very high and since the case from AT&T you'll not find any company, which likes to take such a risk.

You even can be sure that not one company from Australia, Canada, European Union and USA will hire for their outsourcing process a company from India or another low wage country. Especially such companies, which are even not able to present themselves in a serious way. Freemailer, no own domain, etc. are the signs of SCAMMER. Each company will define accuracy parameters if they would outsource such a campaign.

The email Star Technologies has sent out:

From: Star Technologies [mailto:techstar.mumbai@gmail.com
Sent: Monday, July 06, 2015 10:52 AM
To: undisclosed-recipients:
Subject: Seats Available for Form Filling Process Without Accuracy

 

 

Greetings Centers,

This E-mail sent to you is regarding a very Simple Campaign.

We Star Technologies have a Great news for Centers looking for a Process to run at their Center.

 

In this Project the Client will provide Center with an Online URL for form which agents needs to fill and submit it, the demo form and demo data will be provided to center on their request.

 

Approx Time taken for filling One form will be 15 minutes; so if we calibrate based on 8 hrs per day; each employee of the center can complete on an average 25 -30 forms easily per day.

 

Payout: What the Client will be paying is $1100 as a fixed Pay for each employee every month. This fix pay will be payable till the ongoing the contract is valid for the time period mentioned and also which can be renewed for 3 years after renegotiation based on your quality and productivity.

 

The Bank Guarantee will be provided, While the Payments will done through wire transfer and no deduction or Hold of any payments will be carried, but do inform us of our mistakes so that they are not repeated. If needed, the data will send back for rework.

 

The Client will send Bank Guarantee of $10500 from their respective banks which will be confirmed as well as payable in India.

 

Requirements of the Client to be fulfilled by the Center:

 

·         Client requirement: 20 Forms,  Per Agent, Per Day 

·         The Working Hours: As per Indian Hours.

·         The Maximum Working Hours: 8 hours per day.

·         Working days: will be Monday to Friday

                                         Saturday & Sunday will be granted off.

·         Working Times will be 07 am to 03 pm (IST) for the Day Shift,

·         The Training & the instruction sheets will be forwarded by the Client.

·         The training of the center by the Client will be ongoing for 5 working days. 

·      While to be specific the training period won’t be counted in the Billing.

·         The training which will be provided by the Client will be nothing but a Dummy Training.

 

 

 

Commercial Involved

Business Procurement Charges

Royalty Not Charged

_____________________________________________________________________________________

 

Questions concerning this process like further information can be discussed further via Skype as well as Emails.

Do add us on Skype at your earliest convenience or you can schedule an appointment. We are look forward for the same.

We take great pleasure in bringing these available seats to your attention and are delighted to offer you the opportunity to run the process at your Center. We hope you share our excitement about this availability and will join us.

If there is anything we can help you with, please let us know. We will give you the attention and service you would expect.

 

--

Warm Regards

Star Technologies

Website startechnologiesin.wix.com/startechnologiesin

 

Skype startechnologies.information

Email techstar.mumbai@gmail.com

The scammer Star Technologies even is to lazy to inform themselves about the kinds and functions of a bank guarantee. They only try to impress with a lot of words and promises but the even don't know about what they are writing.

You can find the following reports already about Star Technoglogies at this blog:

It seems that Star Technologies is even to stupid for scamming!