Offshore Outsourcing & Scammer

Raylon Technologies is thinking that AT&T is leaving now the digital stone age. They are offering an "Offline Telecom (Mobile) Insurance Form Filling" (.pdf (2.08 mb)) process. It seems that they have never seen a mobile phone in the original packaging. There are all the information about the phone printed in readable and as barcode. During the sale process the data are getting scanned with a barcode reader and stored in the database of the provider. Additional are getting the SIM card data processed the same way. A possible optional insurance is getting provided for the one or two years. Mobile phones have a value of zero after three years. The reason for this is the fast technical development. If we take a look at the provided sample data then we see that there should be data collected from the year 2002 (Year of Manufacture) - 13 years ago. Not one insurance will insure such a device!!!

The example picture of the data:

I don't know what others are recognizing, but i see the logo from AT&T in the blurred part.

You can be sure that AT&T is using computers since it get founded at October 5, 1983. That means that they have all data electronically available and they have some staff, which is able to convert data into other systems without an manual interaction and 100% accuracy. Such a conversion takes only a few minutes for the full database. For this they will not pay some agents for years.

In the form you see that it is a computer generated list, which even can get processed by OCR (optical character recognition). Such programs are available for less then $500 and give 98% accuracy.

For the case that the client is not AT&T you are helping in data theft. This is a criminal act for which you can get prosecuted by law,

The data "Residence Type", "Years at Residence" and "Employment" are personal data and for this protected by law. If AT&T will export them, they will break the Australian law.

Additional I got the information forwarded "The quotation sheet as well the people whom I spoke to say that only Data Preservation is chargeable which is 17000 rupees to start the project( quite less ) and rest all services are optional.". This proves already the SCAM. The client likes to get their work done cheaper, for this he has to provide the necessary instruments that the work could be done.

Let us take a look at the option list:

For me it looks like that Raylon Technologies has invented the campaign for selling their software and they are hoping that each center is taking a lot of their options.

A client will provide for data security reasons the software on their own servers and not offshore where the data can get traded!

Application for PSDA.docx (15.10 kb)

BG KYC.pdf (72.36 kb)

Guidelines.pdf (1.18 mb)

LOI.pdf (25.31 kb)

Quotation.pdf (84.77 kb)

Raylon Technologies - Offline Telecom (Mobile) Insurance Form Filling.pdf (2.08 mb)

SLA.pdf (71.64 kb)

SOW.pdf (113.90 kb)

vef.pdf (56.56 kb)

It seems that the last email scam described at "Spammer & Scammer: star-technologies.webstarts.com - contactstartechnologies@gmail.com" has not brought any success. For this Star Technologies has sent out a new spam/scam email with a little bit more information. The campaign description seems too good to be true.

Even mathematics is not the strongest site of this scammer. 10 agents :* $1100/per month = $11000 and not $10500 like the offered bank guarantee.

As the working hours are given as Indian hours, which should not matter for a form filling process, can the client be only in India or up to 2 hours in front. This makes the offer even more suspect, because in this area is no traditional outsourcing country available, where wages of $1100/agent per month are getting paid.

See the email in detail:

From: Star Technologies [mailto:contact.us.startechnologies@gmail.com] 
Sent: Monday, May 25, 2015 10:02 AM
To: undisclosed-recipients:
Subject: Seats Available for Form Filling Process Without Accuracy

 

Greetings Centers,

 

We Star Technologies have a Great news for Centers looking for a Process to run at their Center.

This E-mail sent to you is regarding a very Simple Campaign.

 

Hereby in this Project the Client will provide Center with an online URL for form which agents needs to fill and submit it, the demo form and demo data will be provided to center on their request.

 

Approx Time taken for filling One form will be 15 minutes; so if we calibrate based on 8 hrs per day; each employee of the center can complete on an average 25 -30 forms easily per day.

 

Payout: What the Client will be paying is $1100 as a fixed Pay for each employee every month. This fix pay will be payable till the ongoing the contract is valid for the time period mentioned and also which can be renewed for 3 years after renegotiation based on your quality and productivity.

 

The Bank Guarantee will be provided, While the Payments will done through wire transfer and no deduction or Hold of any payments will be carried, but do inform us of our mistakes so that they are not repeated. If needed, the data will send back for rework.

 

The Client will send Bank Guarantee of $10500 from their respective banks which will be confirmed as well as payable in India.

 

Requirements of the Client to be fulfilled by the Center:

 

·         Client requirement: 20 Forms,  Per Agent, Per Day 

·         The Working Hours: As per Indian Hours.

·         The Maximum Working Hours: 8 hours per day.

·         Working days will be Monday to Friday

                                         Saturday & Sunday will be granted off.

·         Working Times will be 07 am to 03 pm (IST) for the Day Shift,

·         The training & the instruction sheets will be forwarded by the Client.

·         The training of the center by the Client will be ongoing for 5 days. 

·      While to be specific the training period won’t be counted in the Billing.

·         The training which will be provided by the Client will be nothing but a Dummy Training.

 

 

 

Commercial Involved

Business Procurement Charges

Royalty Not Charged

_____________________________________________________________________________________

 

Questions concerning this process like further information can be discussed further via Skype as well as Emails.

Do add us on Skype at your earliest convenience or you can schedule an appointment. We are look forward for the same.

We take great pleasure in bringing these available seats to your attention and are delighted to offer you the opportunity to run the process at your Center. We hope you share our excitement about this availability and will join us.

If there is anything we can help you with, please let us know. We will give you the attention and service you would expect.

 

--

Warm Regards

Star Technologies

Website : star-technologies.webstarts.com

Skype : contactstartechnologies

Email : contactstartechnologies@gmail.com

This email is confidential and may contain legally privileged information. If you are not the intended recipient you should not read, copy, distribute, disclose or otherwise use the information in this email. Please also email, telephone or fax us immediately and delete the message from your system.Email may be susceptible to data corruption, interception and unauthorized amendment, and we do not accept liability for any such corruption, interception or amendment or the consequences thereof. You should carry out your own virus check before opening any attachment.

 

** Please consider the environment before printing this email **

Update Jan. 18, 2017: Link to star-technologies.webstarts.com removed as it returns error 404 - not found.

As most the scammer escaped they are trying now to get in contact with centers by sending out mass emails. I can only warn from making business on this way. Let us take the example from star-technologies.webstarts.com:

• webstarts.com is hosting the site star-technologies.webstarts.com for free.
  For this you see their promotion on the website of star-technologies.webstarts.com on the bottom line: Create A Free Website With WebStarts.com
  
  
• star-technologies.webstarts.com is only a subdomain from webstarts,com and does not require an own registration as an domain
  
  
• star-technologies.webstarts.com has no address written on their website
  
  
• star-technologies.webstarts.com has only a free gmail.com address
  
  
• Another contact possibility is only their Skype ID: contactstartechnologies

If you try to make business with them then you have nothing to find them physically. They have done everything to hide themselves in the anonymity of the Internet. They are only using free services, because they have not enough money available to register their own domain and present themselves. Such subdomains and free services are normally used only from private people for their hobby websites. In business are they only an alert of scam.

Here is their spam email:

From: Star Technologies [mailto:star.technologiescontact@gmail.com] 
Sent: Tuesday, May 19, 2015 4:38 AM
To: undisclosed-recipients:
Subject: Seats Available for Form Filling Process Without Accuracy
 
 
Greetings Center,
 
We Star Technologies have a Great news for Centers looking for a Process to run at their Center.
 
Slots available.
 
Centers interested can contact us to book a Slot.
 
Our professional team will handle every detail of your needs and provide the required help and assistance whenever required.
 
The seats / slots available are for a Non-Voice Process.

So if you are looking to make a move & are a highly motivated professional who welcomes new processes, Contact us .We have your next GREAT OPPORTUNITY!

Questions concerning this process like further information can be discussed further via Skype as well as Emails.

Do add us on Skype at your earliest convenience or you can schedule an appointment. We are look forward for the same.

We take great pleasure in bringing these available seats to your attention and are delighted to offer you the opportunity to run the process at your Center. We hope you share our excitement about this availability and will join us.

If there is anything we can help you with, please let us know. We will give you the attention and service you would expect.

Regards
Star Technologies
Website : star-technologies.webstarts.com
Skype : contactstartechnologies
Email : contactstartechnologies@gmail.com

I don't know which forms should get filled and from where the data should come. You can only be sure that the date are not coming from the traditional outsourcing countries, because there are the consumer data protected by law and are not allowed to get exported. The low wage countries will not outsource some of their work. For this the offer is nothing else then SCAM!!!

Update May 25, 2015: Email Scammer: star-technologies.webstarts.com - contactstartechnologies@gmail.com - Update

The scammer MatrixInfotech Farhan Khan made today the background check more interesting for me, because he tried to rescue himself with arguments. As he has seen that his arguments could not speak against the provided facts his language has becoming rude.

Let's take a look at the start with the facts. His upbringing and education is not as important. His rude behavior shows us only that he is not conflictable, his character and is for us not so important. It only disqualifies him to be a real businessman.

Who finds the irony in my words is allowed to laugh out loud. His very impressing starting page of his website:

Since the begin of the Internet I did not see such an impressing starting page. The kids in the primary school in Europe are making a better starting page than this one. Anyway, it comes better. It looks like this guy does not know the difference between years and months. At http://bpoprojects.co.in/about.html is written (failures are marked red):

What We Do
Matrix Info Tech is in operations since past 4 years. We are a PAN India company provides B.P.O & Data Entry services. The services we provide includes Contact Center services such as customer service, market research and surveys, verification, Back office services including data management, Scanning, indexing and storage of bulk and Confidential documents. We are one of the pioneers in Document Management doing end to end activity in the Telecommunication Industry. We are managing, Digitizing and of documents across various states in India and the numbers are increasing day by day.

In the last 4 years we have made our presence felt PAN India. We are backed up by a strong and dedicated work force of more than 1250 people working round the clock meeting the deadlines of our clients.

For proving the red marked part of the text we take a look into the domain registry data and find out that the domain got created on June 13, 2014 (the Facebook account got created June 6, 2014) - the domain is less than a year old. For this the company, if it is a registered company, cannot be already 4 years on the market. We find some other interesting facts in the domain registry data. The scammer does not know the difference of an area and a street. He does even not know his own postcode:

Domain ID:D8491963-AFIN
Domain Name:BPOPROJECTS.CO.IN
Created On:13-Jun-2014 09:33:43 UTC
Last Updated On:12-Aug-2014 19:20:40 UTC
Expiration Date:13-Jun-2015 09:33:43 UTC
Sponsoring Registrar:Net4India (R7-AFIN)
Status:OK
Registrant ID:R14061314544842
Registrant Name:Farhan Khan
Registrant Organization:Matrix Infotech
Registrant Street1:HSR Layout
Registrant Street2:
Registrant Street3:
Registrant City:Bangalore
Registrant State/Province:Karnataka
Registrant Postal Code:123456
Registrant Country:IN
Registrant Phone:+91.8543832667
Registrant Phone Ext.:
Registrant FAX:
Registrant FAX Ext.:
Admin ID:A14061314544842
Admin Name:Farhan Khan
Admin Organization:Matrix Infotech
Admin Street1:HSR Layout
Admin Street2:
Admin Street3:
Admin City:Bangalore
Admin State/Province:Karnataka
Admin Postal Code:123456
Admin Country:IN
Admin Phone:+91.8543832667
Admin Phone Ext.:
Admin FAX:
Admin FAX Ext.:
Tech ID:T14061314544842
Tech Name:Farhan Khan
Tech Organization:Matrix Infotech
Tech Street1:HSR Layout
Tech Street2:
Tech Street3:
Tech City:Bangalore
Tech State/Province:Karnataka
Tech Postal Code:123456
Tech Country:IN
Tech Phone:+91.8543832667
Tech Phone Ext.:
Tech FAX:
Tech FAX Ext.:
Name Server:NS1.NET4INDIA.COM
Name Server:NS2.NET4INDIA.COM
Name Server:
DNSSEC:Unsigned

As HSR Layout seems to be a popular and rich area in Bangalore, he just invented this address and has even been too lazy for make a lookup for the postcode of this area. He has simple overseen that the area has street addresses too. A street number and the name A/B cross road is not sounding so good like HSR Layout. It seems that the scammer is living in the slums and only like to make a better impression then the reality shows. Even this fact naming only an area instead of a street shows that the scammer likes to hide himself in the anonymity of the Internet.

You find the place HSR Layout in Google maps:

If you press a few times zoom out (-) then you get the name of the areas:

A look at http://ind.postcodequery.com/bDlmYQ==.html shows us that HSR Layout has the postcode 560102 and not like the spammer has written into his domain registration 123456.

The next fact are the offered campaigns from Matrix Infotech Inbound and Non Voice. There is no offer for any outbound process. Maybe he is afraid to offer a real campaign.

We find a lot of banking inbound and form filling processes. This shows us that the offers are only scam, because according to the law of Australia, European Union and USA are all this data protected. How can you handle any customer service if you don't have access to the customer data? Which forms do you like to fill if you have no customer data available?

Not one bank will give you access to their systems. So which kind of customer service do you like to provide?

One more error is shown if you try to download a project description file. You get the error "No preview available":

Facebook Profile MatrixInfotech Farhan Khan.pdf (9.82 mb)

Posting in the Facebook group GENUINE OUTSOURCING.pdf (1.47 mb)

Website bpoprojects.co.in:

About - Matrix Info Tech.pdf (1.83 mb)

Contact - Matrix Info Tech.pdf (1.56 mb)

Inbound Projects - Matrix Info Tech.pdf (2.11 mb)

Non Voice Projects - Matrix Info Tech.pdf (3.08 mb)

Update Jan. 18, 2017:
Link to the Facebook profile MatrixInfotech Farhan Khan (https://www.facebook.com/matrixinfotech.bpoprojects) removed as it returns error 404 - not found.

Abacus Techno Solutions Pvt. Ltd - abacustechnosolutions.com is scamming with campaigns, which are impossible in respect of the the data protection law from Australia, European Union and USA. Complaints on other sites like Complaintboard and Call Center Forum getting found too. As they seem to have some dubious methods to handle complaints should nobody do some business with them.

Like each scammer they are hiding their faces in their LinkedIn profiles and even their domain registry data are invalid (street address). The domain is registered by an private person and not by a company, which makes them more suspect.

Let us analyze their fraud in detail:

Abacus Techno Solutions Pvt. Ltd.

IT services, BPO, Website development, Out sourcing
http://www.abacustechnosolutions.com

Company size: 201-500 Staff
Founded: 2013

Scamdaviser gives the following warnings about abacustechnosolutions.com:

Alert Result: New Site Without Feedback
Alert Result: Technical contact email address is a free one
Alert Result: Registered contact email address is a free one
Alert Result: Administrative contact email address is a free one

Additional we find at scamadviser a hint from tpalani2000 about a scam comlaint, which should get found at consumercomplaints.in (.pdf (849.90 kb)) The complaint at consumercomplaints is marked as solved. The complaint has been from shethsneha on Jun 23, 2014. The same complaint is posted in the callcentersforum.com (.pdf (2.40 mb)) too:

Abacus Technosolutions & Stallion Infotech are fraud companies.

They are into Voice and Non-voice KPO.They give Non-voice projects then they shift you to another project with some other client. Other client which is Stallion Infotech. Ms. Gladys from Pune and Mr. Ryan Woods from USA who are fraud too. For some days they give work, do payment properly then they insist you to buy 10 seats. When you buy 10 seats they start telling you there are errors in files but they don't inform which files have errors. And stop giving work and payment. PLEASE REMEMBER ABACUS from AHMEDABAD & STALLION INFOTECH FROM PUNE ARE FRAUD.

Below mentioned are the people with Contact details :
Mr. Jaimin Parmar - CEO - 09033755591
Ms. Dhwani shah - BDM - 07778068903 - dhwani@abacustechnosolutions.com
Ms. Gladys alfred - 08698449619 - gladalfred@gmail.com
Mr. Ryan Woods (USA) - woodsryan70@gmail.com

Regards,
Sneha

sarrah khan

Business Development Executive at Abacus Techno Solutions Pvt. Ltd
Ahmedabad, Gujarat, Indien - IT und Services
Aktuell: Abacus Techno Solutions Pvt. Ltd

https://in.linkedin.com/pub/sarrah-khan/ab/a29/49a

Offers:

CONVERT THE IMAGE FILE INTO NOTEPAD AND GET GOOD PAYOUT!!!
CUSTOMER IDENTIFICATION PROJECT!!
START THE CENTER WITH 5 SEATS PROJECT!!
FINANCIAL FORM FILLING PROJECT!!
PROJECT START WITH 5 SEATS!!
US HEALTH CARD PROJECT!!
TELECOM PROJECT!!! WITHOUT ACCURACY PARAMETER!!
CIVIC ENUMERATION PROJECT!!
ONLINE PROJECTS FOR CENTERS!!!
079-60505555 7778068903

We know that scammer are lazy. For this their offers are containing only of the caption and the phone number. According the US data protection law is the project "US HEALTH CARD PROJECT" impossible, because the social security number is protected against misusage. The Australian, European Union and US data protection law makes the project "FINANCIAL FORM FILLING PROJECT" impossible, because the necessary data are not allowed to get exported to countries with a lower data protection standard then in the origin country.

Conclusion: Abacus Techno Solutions Pvt. Ltd - abacustechnosolutions.com is nothing else than a scammer!!

zainab rupawala

BDE
Ahmedabad, Gujarat, Indien - Outsourcing & Offshoring
Aktuell: Selbständig

https://in.linkedin.com/pub/zainab-rupawala/a3/588/929

Offers:

CONSUMER IDENTIFICATION PROJECT!!
VOICE PROJECTS WITH FIXED PAYOUT!!
NON-VOICE PROJECTS FOR CENTERS!!
zainab.r@abacustechnosolutions.com

Domain registry data from abacustechnosolutions.com:

Domain Name: ABACUSTECHNOSOLUTIONS.COM
Registry Domain ID: 1807624081_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-04-14T11:48:37Z
Creation Date: 2013-06-11T05:53:24Z
Registrar Registration Expiration Date: 2015-06-11T05:53:24Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: jaimin parmar
Registrant Organization:
Registrant Street: c.g. road
Registrant City: ahmedabad
Registrant State/Province: Gujarat
Registrant Postal Code: 380015
Registrant Country: India
Registrant Phone: 9033755591
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: abacustechnosolution@gmail.com
Registry Admin ID:
Admin Name: jaimin parmar
Admin Organization:
Admin Street: c.g. road
Admin City: ahmedabad
Admin State/Province: Gujarat
Admin Postal Code: 380015
Admin Country: India
Admin Phone: 9033755591
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: abacustechnosolution@gmail.com
Registry Tech ID:
Tech Name: jaimin parmar
Tech Organization:
Tech Street: c.g. road
Tech City: ahmedabad
Tech State/Province: Gujarat
Tech Postal Code: 380015
Tech Country: India
Tech Phone: 9033755591
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: abacustechnosolution@gmail.com
Name Server: NS1.WEBNX.IN
Name Server: NS2.WEBNX.IN
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2015-5-13T0:00:00Z

Updates from the social network on May 13, 2015:

https://www.facebook.com/groups/CallCenterProcess/permalink/809770195783139/?comment_id=809796672447158&offset=0&total_comments=1&notif_t=group_comment_mention (.pdf (913.97 kb)):

Chaitanya Bhise Rudolf Faix: Rudi Abacus Technology is the same fraud company Smart Technologies, with a different. The people are the same and just keep on changing the name of the Company. located in Ahmedabad, Gujrat.

https://www.linkedin.com/nhome/updates?activity=6004095633445642240&goback=&trk=hb_ntf_COMMENTED_ON_UPDATE_YOU_CREATED (.pdf (1.03 mb)):

Alagiri srinivasan Yes its true i have an experience with them in one non voice project. Before payment they said 75% quality needed but after once i make payment they send me different SLA. So Pls dont take any process from them and another once scammer Gleam technologies also they will give work send agreement after two months u wont get proper response nothing totally waste dont go to them

Abacus Techno Solutions ...d_ Übersicht _ LinkedIn.pdf (1.00 mb)

Abacus Technosolutions &...Are Fraud (dhwani Shah).pdf (788.84 kb)

Abacus Technosolutions &...ion Infotech Complaints.pdf (499.85 kb)

http_www.callcentersforum.com_showthread.php_tid=22987&highli.pdf (546.13 kb)

MCA21  _ Company Master Details.pdf (319.21 kb)

sarrah khan _ LinkedIn.pdf (5.76 mb)

www_facebook_com_groups_CallCenterProcess_permalink_809770195783139.pdf (913.97 kb)

www_linkedin_com_nhome_updates_activity_6004095633445642240.pdf (1.03 mb)

zainab rupawala _ LinkedIn.pdf (8.16 mb)

Update Jan. 18, 2017:
Link to the Facebook profile Chaitanya Bhise (https://www.facebook.com/chaitanya.bhise.54) removed as it returns error 404 - not found.