Offshore Outsourcing & Scammer

The seldom stupid scammer Govindaraj Hariharan brought himself to my attention. He has been thinking that he needs to send me an email about a scam and I'll immediately write an article about his maybe even not existing enemy or the better way that I make some promotion for his not existing sham campaigns.

How intelligent the scammer Govindaraj Hariharan is get's shown by the fact that he does not provide a manhunt picture at his LinkedIn profile, is using a wrong name for his domain registration record from bernicebpo.com, but is providing the real name and CIN number from his company in the signature of his emails.

Govindaraj Hariharan seems to use a defect keyboard where the caps lock or shift lock key seems to be not working or he likes to gain more attention by writing everything in uppercase letters. A rogue who thinks of evil about it.

That is the email the scammer Govindaraj Hariharan sent to me:

Von: Bernice Solutions [mailto:info@bernicebpo.com]
Gesendet: Samstag, 11. Juni 2016 15:36
An: rudolf.faix@wwpa.com
Betreff: Joshua Jeffrey Angeles Joven ( BIG SCAMMER )

THIS GUY NAMED JOSHUA JEFFREY ANGELES FROM PHILIPPINES,

I GAVE HIM THE TEST FILES, BUT HE TYPED IT AND SEND IT VERY LATELY AND GIVING CHEAP REASONS FOR THE DELAY, THE OUTPUT FILES DOESNT EVEN CROSS THE MINIMUM QUALITY(PROOF ATTACHED) BUT AFTER MAKING SOME ARRANGEMENTS,FROM MY SIDE HE SAYS ME A SCAMMER, WHO WILL PAY FOR DOING A VERY VERY SMALL TEST FILES WHICH CONTAINS 50LINES,AND WHICH CONTAINS 50MISTAKES?

THE COMPANY IS NOT SATISFIED WITH HIS WORK I ALSO MENTIONED THIS TO HIM, BUT HE IS NOT OK WITH IT, AND I ASK HIM TIME TO CONVINCE MY TEAM ABOUT IT, BUT IN THE MEAN TIME HE SENT ME VERY HARSH MESSAGES

AND SAYING ME A SCAMMER, I CALLED HIM BUT HE IS THREATENING ME AS LIKE I AM A SCAMMER, SO I SAID 1I CANT APOLOGIZE YOU FOR THIS MISTAKE AND WE CANT TOLERATE THIS KIND OF WORK, SO WHO EVER SCEPTICAL IN ME CAN VISIT MY CENTER, AND CHECK WHAT WE DOING HERE, I AM NOT BROKER OR CONSULTANT LIKE HIM,

--

best regards

HARIHARAN G

BERNICE SOLUTIONS Pvt Ltd(CIN - U72200TN2016PTC110024)

MOBILE:+91-7708408377 Skype: hariharan_bernice

WEBSITE:www.bernicebpo.com Email:info@bernicebpo.com

Attached to the email above have been a few screenshots, which shall proof his accusations. The problem is only that they are proofing that such a campaign cannot exist, like it is shown in his screenshot Joshua Fraud 6.png:

Everybody can see clearly in the above screenshot that the attachments are a computer printed text, which got maybe scanned later. Such a work offer does not make any sense, because the owner from the text has it stored on his computer and another one is not allowed to copy it (copyright law). Additional gets shown in the above email by the text "kindly type the test files in notepad and revert it back" that the offered work is a image to notepad conversation.

I agree with his own words, written in his initial email to me "I AM NOT BROKER OR CONSULTANT", because Govindaraj Hariharan has proofed with the above screenshot that he is only a scammer.

He replied to my email where I have mentioned the the offer seems to be nothing else than a scam and he should prove first that his offer is legal before he is entering into any business:

Von: Bernice Solutions [mailto:bernicesolutions@gmail.com]
Gesendet: Samstag, 11. Juni 2016 22:28
An: Rudolf Faix
Betreff: Re: Joshua Jeffrey Angeles Joven ( BIG SCAMMER )

also i need to mention that we clear our issues today evening thanks for your support

My interpretation is that the scammer Govindaraj Hariharan recognized his mistake and tried to stop what he has started. A search at Google for a Joshua Jeffrey Angeles Joven in all possible variants resulted in one result which got posted at CallCentersForum by the scammer Govindaraj Hariharan himself:

Joshua Jeffrey Angeles Joven ( BIG SCAMMER )
THIS GUY FROM PHILIPPINES, I FONT EVEN KNOW HE HAS A CENTER, WHEN I ASKED TO SEND THE COMPANY PROFILE, HE JUST SAID UNTIL THE AGREEMENT THEY TOLD ME NOT TO SEND THE PROFILE AND JUST REFUSED, ALSO HE CANT ABLE TO WAIT FOR ME, I DID NOT RECEIVED ANY UPFRONT/SECURITY DEPOSITS EVEN A SINGLE PENNY. BECAUSE OF MY HEALTH ISSUES I CANT ABLE TO BE IN TOUCH WITH HIM, BUT HE SAYS THAT I AM SCAMMER AND SEND IT TO MY BUSINESS SKYPE, WHICH LET A BIG DOWNFALL IN FRONT OF MY CLIENT, I LOST TRUST OF MY CLIENT BECAUSE OF HIM.BUT NOW HE IS THREATENING ME. SO TRUST THESE KIND OF PEOPLE AND PROVIDE YOUR BUSINESS, IF YOU WANT TO GO WITH HIM JUST ASK HIM HIS COMPANY PROFILE AND VERIFY IT BEFORE AND BUY A SECURITY DEPOSIT FROM HIM, UNLESS YOU CANT BE ABLE TO DO YOUR CAMPAIGN, THIS GUY IS NOT HERE FOR ANY BUSINESS, HE IS A CONSULTANT DEALING FOR MORE UPFRONTS AND TRYING TO GET MORE THAN 15 CENTERS TO BE TRAPPED BY HIM

THANKS AND REGARDS
HARIHARAN
BERNICE SOLUTIONS Pvt Ltd

The best joke has been the last reply from the scammer Govindaraj Hariharan - bernicebpo.com to my email where I had written that it does not make any difference if he has cleared his issues or not and that I see in the work offer only scam. He should explain me with proofs where I’m wrong. At this time he even converted the work from a image to notepad conversion into a HTML tagging work:

Von: Bernice Solutions [mailto:bernicesolutions@gmail.com]
Gesendet: Sonntag, 12. Juni 2016 03:55
An: Rudolf Faix
Betreff: Re: Joshua Jeffrey Angeles Joven ( BIG SCAMMER )

what happens is that i offered my campaign and send asked him to do three sample works of html tagging,

the output they sent was wrong, but i asked them to do rework and guided them in their work,

but in our company other operation directors are not ready to provide campaign to joshua's center, so in order to convince my team i asked joshua to wait for three days, unfortunately i cant able to contact him within three days, but instead he send me very harsh messages and says all are scammers in your company and country, so my team is very much humiliated because of this messages from hi, and decided not to offer him campaign, i mentioned this clearly to him that, we both are not going to do business together,

all these happens because of frustration between both of us,now we sort out things from a person we both know in our circle

thanks

Summary: The scammer Govindaraj Hariharan with his Company Bernice Solutions Private Limited and his website bernicebpo.com is not a broker or consultant. He is only a scammer, which is not intelligent enough for a real scam. He likes only to underline his own credibility by calling other people, who seems even not to exists, to be a scammer. Even his company got registered less than 2 months ago.

The scammer Govindaraj Hariharan has even forgotten that he asked me on March 4, 2016 for help finding for him a non-voice campaign:

I am looking for some non voice campaigns.so i posted almost in all posts in linked in. But i recieved the same Telecom consignment form filling process from all the members with different charges in it. I dont know whether it is legit or not

I need your help to find the right person

My reply has been: As there are no non-voice campaigns available for the reason of the data protection law you'll find only scammers. Nobody can find real non-voice campaigns.

Company registration data from Bernice Solutions Private Limited:

Company/LLP Master Data
CIN	U72200TN2016PTC110024
Company Name	BERNICE SOLUTIONS PRIVATE LIMITED
ROC Code	RoC-Chennai
Registration Number	110024
Company Category	Company limited by Shares
Company SubCategory	Non-govt company
Class of Company	Private
Authorised Capital(Rs)	100000.0
Paid up Capital(Rs)	100000.0
Number of Members(Applicable in case of company without Share Capital)	0
Date of Incorporation	25/04/2016
Registered Address	184/5,KPS SHOPPING ARCADE,3RD FLOOR NEAR PONMENI BUS STOP,BYE PASS ROAD MADURAI Madurai TN 625010 IN
Email Id	HARIHARANMDU58@GMAIL.COM
Whether Listed or not	Unlisted
Date of last AGM	-
Date of Balance Sheet	-
Company Status(for efiling)	Active

 

Directors
DIN/PAN	Name	Begin date	End date
07483992	GOVINDARAJ HARIHARAN	25/04/2016	-
07490288	MANICKAM TAMILSELVAN	25/04/2016	-

Domain registration data from bernicebpo.com:

Domain Name: BERNICEBPO.COM
Registry Domain ID: 2010951351_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2016-03-10T12:55:41Z
Creation Date: 2016-03-10T12:55:41Z
Registrar Registration Expiration Date: 2017-03-10T12:55:41Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Bernice Bernice
Registrant Organization:
Registrant Street: 184, KPS Shopping Arcade, Near Ponmeni Busstop, Bypassroad
Registrant City: 625010
Registrant State/Province: Tamil Nadu
Registrant Postal Code: Madurai
Registrant Country: IN
Registrant Phone: +91.7708408377
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: bernicebpo@gmail.com
Registry Admin ID:
Admin Name: Bernice Bernice
Admin Organization:
Admin Street: 184, KPS Shopping Arcade, Near Ponmeni Busstop, Bypassroad
Admin City: 625010
Admin State/Province: Tamil Nadu
Admin Postal Code: Madurai
Admin Country: IN
Admin Phone: +91.7708408377
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: bernicebpo@gmail.com
Registry Tech ID:
Tech Name: Bernice Bernice
Tech Organization:
Tech Street: 184, KPS Shopping Arcade, Near Ponmeni Busstop, Bypassroad
Tech City: 625010
Tech State/Province: Tamil Nadu
Tech Postal Code: Madurai
Tech Country: IN
Tech Phone: +91.7708408377
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: bernicebpo@gmail.com
Name Server: NS1.PIXELDESIGNS.INFO
Name Server: NS2.PIXELDESIGNS.INFO
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2016-06-11T13:00:00Z <<<

The provided sample text shows that the page got generated by an computer and contains copyrighted text. The problem is only that nobody has used such a font for printing books for the reason that it is hard to read and uses more space:

By the way, the above text is already public domain and can get found at http://www.bookrags.com/ebooks/15958/108.html#gsc.tab=0. A copyright expires normally 70 years after the authors death. More than 70 years ago such a font like shown above simple not existed.

Josoft Technologies Pvt. Ltd is bragging with an ISO 9001:2008 certification and proving in their offers that they are breaking the ISO 9001 rules and acting like each other scammer too.

An ISO certification says nothing about the quality of their products and services. An ISO certification is only documenting that a company is documenting their internal process flow that each case can get easily traced.

What is not ISO conform from their site:

• Try to sell using spam emails
  I have gotten yesterday and E-Mail with the campaign offers from Josoft Technologies Pvt. Ltd.
  I have never subscribed to receive emails from them. For this the E-Mail is nothing else then SPAM.
  
  
• If a customer has to pay before he gets a demonstration
  Josoft Technologies Pvt. Ltd. has very well documented in their offer found at the attached pdf document jpeg to doc pdf.pdf that the call center has to pay the business fee “2. The legal agreement process begins immediately after your fee amount has been deposited, and the agreement is couriered out to you for your signature.” before the center knows what it get “3. The demonstration and training package are sent to you within 24 hours after your fee amount has been deposited.”
  This is braking all international business rules, because a demonstration has to be FREE OF CHARGE. They like to sell something and for this they cannot make money with a demonstration, Only very stupid people will accept such a rule.
  
  
• A certificate of satisfaction has to be signed before you are starting the work
  In such a case a certificate of satisfaction about the training can only get signed if the work and the quality of the provided images does not differ to this which are provided during the training. A certificate of satisfaction for the project can only get issued after the contract got fulfilled from both parties.
  For the case that they are really ISO certified, the certification has even not the value of the paper on which it got printed!!!

Why are the offers from Josoft Technologies Pvt. Ltd. not more than only SCAM:

• With their offered processes and the requested business fee they are certifying that they have no contract with their client and for this they are not able to give you any guarantees that you’ll get the project and that you’ll get paid.
  
  
• Scammers want to make it harder for the police by using a graphics or a false profile pictures. They do not want to provide a manhunt image by themselves.
  
  
• Scammer are using privacy protection services for hiding the data in their domain registration
  
  
• Each work, where you have to pay to get it is nothing more than SCAM
  The way how they are breaking the ISO certification standards and international business rules shows that they are not trustful. Even if a broker likes to take money from both sites is an absolutely no go! In the case of a dispute he is working for this party, which is paying the higher sum. That disqualifies any business person from being trustful.
  
  
• That you need to pay for the work before you even know how it confirms the SCAM too.
  
  
• That you need to give a certificate of satisfaction before you know that the work does not differ from the training is the next SCAM.
  
  
• Take a look at the article about Scamwarning: Book Typing, Proof Reading, All types of Form Filling, HTML Tagging. There you’ll find the description why you’ll not get paid according their accuracy protocol. They have described it in their offer jpeg to doc pdf.pdf by themselves. It is a common way to get a high accuracy by giving the same work to many people and check the results. The problem is only that this way is very expensive for the client and the client will not pay the sum for the work. The client is interested in saving money by going offshore.
  
  
• At their blog they are promising “Our processes are designed to achieve 100% accuracy, and to deliver every project on time and within the budget parameters of the project.” You know now the way how they are reaching 100% accuracy and the way how they are keeping their budget. With OCR reading is only a accuracy of 98% possible.
  
  
• In Europe and USA the documents are getting scanned and stored as binary documents in a database. Each scan is getting tags that it can easily found again. These tags have the same function like the tag cloud known from the blogs. The only difference is that the document itself gets linked to the customer, supplier, commercial case records which are involved to retrieve the original document. To this system you’ll not get an access because of the security reasons and law for data protection in the “rich” countries.
  
  
• By taking a look at the project 5 PC Health Insurance project.pdf and 10 PC Health Insurance project.pdf is the same law situation. The companies in Europe and USA are even not allowed by law to provide you with such a kind data. The video of the Form Filling Offline Data Entry Typing Project shows that the image is written in an OCR character set. There are OCR readers for less than $1000 and software for less than $500 on the market available, which are able to convert such images into text with a accuracy of 98% and faster than you can type. Why client shall pay you for manual work in such a case?
  
  
• Online Image Captcha.pdf
  Such captchas as they have provided by the screenshot are normally generated with a font set and converted into a graphic before saving them. It does not make any sense to type in the captcha, where the result is already known by generating them.

Additional we find at http://www.consumercomplaints.co/gto-bpo-fake-employees/ 2 complaints about their business:

September 27, 2014:
they say they have the project but in actual they don't have it. Ghanshyam, Santosh, Varun all these people are unfaithful,
they do not know what they need to do, don't know their job and irresponsible
March 6, 2015:
GTO BPO/JOSOFT is a fake company. they say that they have the project. after taking the money they don't provide. totally fake guys. I got cheated with 4 Lacs

Their address written on their website:
1-B Nanak Arcade 85-A Hind Nagar L.D.A Colony, Opposite Shivalik School, Lucknow-226012 U.P. (INDIA)
Phone: +91 90-26209005

My opinion: If you take all this facts and the complaints together, then the result will be that Josoft Technologies Pvt. Ltd. is nothing else then a scammer and the ISO certification is a fake.

Spam E-mail from josoftech.com:

Von:		farzan haider <sales@josoftech.com>
an:		rudolffaix@gmail.com
Datum:		22. April 2015 um 13:25
Betreff:		!! BPO BUSINESS !! PROJECT DETAILS !! (Josoftech)
:		Diese Nachricht ist vor allem aufgrund der an der Konversation beteiligten Personen wichtig.

Welcome to Josoft Technologies Pvt. Ltd. 

Dear Customer,

We thank you for choosing Josoft Technologies Pvt. Ltd.

We take pleasure in introducing ourselves as Josoft Technologies Pvt. Ltd. An ISO Certified Company had it beginnings in 2008 when Global Technology & Outsourcing was formed. The company has grown in size and capability, and in late 2013 the company name was changed to Josoft Technologies Pvt Ltd. We are offering Multiple Data Entry Projects in different sectors like, Banking, Telecom, Insurance, Government undertakings, and are also dealing in Inbound Call centers and Outbound Call centers, B2B, B2C, Lead Generations & Telemarketing, Medical & Business transactions. Term and conditions apply.

We request you to kindly find the enclosed attachments to get more insight about our start up projects in Pdf file format and click the links appended below to watch the videos for a better operational understanding with regards to these three projects. 

 

 1., Image to MS word Projects: – Offline data typing projects requiring a minimum of (1 PC). 

         (URL for JPEG to doc video)         https://www.youtube.com/watch?v=tzR7ObxAHCE

 

2., Online Data Entry: - Online data entry work in online portal requiring a minimum of (3 PCs).

        (URL for online Captcha Video)      https://www.youtube.com/watch?v=M6Q4aTAgAI0      

3., Health Insurance Projects: - Form-filing projects in provided software requiring a minimum of (5           PCs).   

      (URL for Health insurance Projects)       https://www.youtube.com/watch?v=oB588TkOnYw

 

It shall be our endeavor as always, to provide you a truly satisfying service.

And many more projects available you can visit: www.gtobpo.com  &  www.josoftech.com

Should you face any difficulty in understanding the requirements, please do not hesitate to contact our team, who are always eagerly looking forward to assist / guide you. If you have any suggestions on how we could improve our services further, please write to us at info@josoftech.com pr call our 24-hour IVR +91-9026209005   Customer contact center at  and we will be delighted to hear from you

Warm regards

Ankita singh
sales executive
(Josoft Technologies Pvt. Ltd.)

 

Skype ID :-josoft.technologies9 Phones:- +91-7897086666 Toll free:-  +91-9026209005  Off:  +91 0522 4069893    Email:  info@josoftech.com     Web: http://www.josoftech.com

Domain registration data of josoftech.com:

Domain Name: JOSOFTECH.COM
Registry Domain ID: 1767014904_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2014-12-18T06:50:16Z
Creation Date: 2012-12-17T17:35:58Z
Registrar Registration Expiration Date: 2015-12-17T17:35:58Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Registrar Abuse Contact Email: abuse-contact@publicdomainregistry.com
Registrar Abuse Contact Phone: +1-2013775952
Domain Status: clientTransferProhibited (http://icann.org/epp#clientTransferProhibited)
Registry Registrant ID:
Registrant Name: Domain Admin
Registrant Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Registrant Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: contact@privacyprotect.org
Registry Admin ID:
Admin Name: Domain Admin
Admin Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Admin Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: +45.36946676
Admin Phone Ext:
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Registry Tech ID:
Tech Name: Domain Admin
Tech Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Tech Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: +45.36946676
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: contact@privacyprotect.org
Name Server: 1013.globedns.com
Name Server: 1014.globedns.com
DNSSEC:Unsigned
URL of the ICANN WHOIS Data Problem Reporting System:
http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-04-23T03:01:30+0000Z<<<
For more information on Whois status codes, please visit https://icann.org/epp

10 PC Health Insurance Project.pdf (73.48 kb)

5 PC Health Insurance project.pdf (75.13 kb)

jpeg to doc pdf.pdf (117.39 kb)

Online image Captcha.pdf (1.10 mb)

Josoft Technologies blogspot in.pdf (1.90 mb)

Facebook Josoft Technologies.pdf (5.01 mb)

GTO BPO - fake employees _ Consumer Complaints.pdf (631.75 kb)

LinkedIn Josoft Technologies Pvt.pdf (1.66 mb)

Today I got an interesting comment on one of my LinkedIn postings about scammer. This comment explains how the non voice processes are getting traded and why they are only offered with a huge upfront fee.

You can find the original posting in the LinkedIn group: Process Group: BPO, Call Center, Data Entry, KPO by following this link. I have copied the content of the comment:

Vilas Unawane
Owner Quantum Research Systems Pvt Ltd

 

 

Hello Mr Rudolf,

There are another set of scammers..who work very openly and have nice offices,technical support and sell 'work at home type' single ID's.The process is so well designed that an average skill person will never be able to get the desired accuracy. Losing money with very well designed reports which are many a times disputable.After a detailed research it was observed that only 2 to 3% of the people get paid out of which 50% get paid less than 50%.The business goes on like any life insurance company.Only 3 to 4% claim depth benefit.I made and algorithm to simulate the cash flow and it was observed that such companies make money with even 50% qualifying rate.They also have MLM type sales network.To arrest such pratice I started a FREE consulting service and a prepared a detailed manual how to identify such process and how to tackle accuracy to get best performance.There is also a one hour short course on all those interested to understand the pitfalls of the work.

Lastly we also found same data is given again and again with only 20% fresh data with an intention of disqualifying he working agent.The reason is the company has advanced tools to compare the agents data with their 100% correct data in their own database.

In short even a genuine process can be easily scammed only to make more money. 

Typical process in this category are: Book Typing, Proof reading, All types of form filling, HTML Tagging.

Regards,
Vilas Unawane

Remember: Each upfront, any fee - however she is called - and any security deposit is only SCAM.