Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

One more SCAM campaign from Richa Software Solutions - Image to Notepad conversion

Richa Software SolutionsAs one SCAM campaign is not enough, Richa Software Solutions - Ambuj Sahoo likes to get rich by inventing campaigns and taking huge upfront fees instead of doing a regular work. I know that inventing campaigns is much more easier then doing some work and a scammer is normally very lazy and by working it could happen that he gets sweaty.

Let us take first a look at the email from Richa Software Solution:

From: Priti Das []
Sent: Wednesday, July 08, 2015 5:51 PM
Subject: Image To Notepad Reading Process For 5 Ids


Dear Sir,

As per your interest regarding the BPO process inquiry,Kindly see the attached  "IMAGE TO NOTEPAD READING PROCESS FOR 5 IDS" and do the needful.

In the attachment you will get the below documents:-

  1. Process Details.
    2. Sample SLA.
    3. Software Snap Shot.
    4.Center Details Form(CDF).

About Process:-

The below points are notify in the attached process. 

  • The training and service will be conduct by the Direct Clientonly.
  • The center will receive both Image file and as well as converted notepad file.
  • The process is to only make checking of the Notepad file to correspoding image file
  • The center will getiing billing as per the accuracy criteria
  • Monthly billing for the center will be very high.

For more details please free to contact us (Sales Dept.):-

Thanks & Regards
Priti Das.
(Richa Software Solutions)

India Tel-(+91) 9040014055
[M-S- 10.00 am to 6.00 pm IST]

Process Details.pdf (187.51 kb)

Sample SLA.pdf (361.13 kb)

Center Details Form.pdf (175.86 kb)

Sample Data.rar (884.75 kb)

Here is a screenshot from the relevant part of the campaign description:

Richa Software Solutions - Image to Notepad conversion

The monthly workload is the same. The difference in the payment is only depending on the "Application Fee" for the scammer Richa Software Solutions - Ambuj Sahoo. For this reason is even the payment of the accuracy parameters different. Such a rule is only in interest of a scammer and never the interest of a real client. A workload of 300 pages done during 15 days = workload of 600 pages done during 30 days. This proves already the scam.

The accuracy parameter does not make any sense if there is not at least one more center making the same work and the result can get compared. Such a method is too expensive even by using the way offshore outsourcing.

Additional has a book around 400 pages. The offered workload for one center is 600 pages per month for 11 months! That means one center is typing 6,600 pages or 16.5 books in this time. Word processors exist since 35 years and their storage format can get still imported into Microsoft Word. Not one client has been sleeping since 35 years and got now the idea to convert existing and not digitaliced books copied by typing them new. The most books got already 25 years ago scanned and converted by using OCR software. There is no need for any client to trash money - especially on a simple computer print-out.

If we take a look at the "high confidential" sample then we see that it is a simple printout. So there is normally no reason to do some manual work if the client is owner of the content (copyright). If the client is not the owner of the content then the center, which does the work, is helping by breaking the copyright law. Thie center as an accomplice of the client can even get fined in an higher amount than the client itself, because the center is breaking the law and the client is only animating the center.

A copy of the high confidential example page:

Richa Software Solutions - Sample Data



RejectedThis case shows exactly the scam what happens if a broker or consultant (Scammer) is offering some campaigns by asking for huge up-front fees. In this case the scammer Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar offered a campaign where the client did even not know that he is outsourcing something. With other words the scammer Skope Outsourcing tries to sell dreams.

eMatrix has been so stupid and agreed to pay the highest part of the up-front fee for the process by signing up the MOU and before having a contract with the client. The signing of the SLA got delayed from the scammer Skope Outsorcing. For this eMatrix called the supposed client American Apparels Inc. During the phone call they got the information that American Apparels Inc. DOES NOT OUTSOURCE ANY PROJECT TO OFFSHORE LOCATIONS.

With other words the scammer Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar offered a campaign, which does not exist. The campaign got freely invented and as the scammer has taken for a hudge up-front fee is Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar nothing else than a criminal which needa to get locked up in jail and the key should be thrown away.

American Apparels Inc. is manufacturing and trading clothing. If eMatrix would have informed themselves before then they would got it by themselves that a chat support process for a shop or a manufacturer would be impossible by the U.S. law because the client cannot give them access to the customer database and without access to the customer database will a support for customers impossible. Which kind of support does he like to give for the customers of a clothing manufacturer? That a blouse should not get used as a slip or that a swimsuit is not the correct dinner outfit?

All the process shows that the scammer Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar had never a contract with the client and his only income source is the up-front fee for the process. He only has found an egghead which has paid hm the up-front fee.

The scam is alread found in the offer email from Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar:

From: "Skope Outsourcing" <
Sent: 29 May 2015 23:09
Subject: Fwd: regarding chat process

Dear Apratim,


Urgent Center Require only 3 slot left

Chat Support Process (USA online

Garments Company) With Fix Payout

Nature Of work: - Answer all the queries of the USA based customer through

Chats .Center will get a admin portal where they can chat with customer.

PC Required: 10 Seats

Workload: Dependent on center capacity

Contract period: 11 Months

Working Day: 30 Days

Shift: 8 Hour as per USA time Zone

Submission: Daily

Pay Out: $6 / hour/Per Agent

Billing: - 6$ x 8 hours x 10 seat

Example:- If a US dollar Rate is 60.00 (INR) 6$

(360 Inr) x 8Hrs x 10 seats = 28800 Per day

If center runs 26 days in a month then - 28800*26 = 748800/- Approx

Payment: After Invoice within 10 working Days

Payment Cycle: 15 Day

PAY CHANNEL: Cheque or Bank Transfer

Sign up with: - End client based at USA and sign will be at vendor’s office in India

Vendorship Charges:2,50,000

Sign up Procedure:

1. Send your Company profile with Document.

2. After giving the amount the sign up.

3. Training

4. Go live.


1) Center sends Application Form with Complete Company Profile & LOI

2) Center submits following legal papers & certifications : Bank Statements

for last 6 months + IT Returns of last 1 year

3) Pictures of Existing Infra.

4) Pan card Snapshot Required.

5) Center has to ensure that all that is mentioned in the company profile

and other legal papers & certification is true and correct.

* Technical Specifications *


Higher Processors: Windows XP

Desktop Machine with Operating system

CPU: - Dual core 3GHz

Ram 2 GB DDR2/3

LCD 16” inch

HDD 160 GB

Mbps Internet

You Can Get ADVANCE PAYMENT but after 20 days live work.

If you are interested than you can free to call me otherwise sent me your company profile with sanpshots.

We find a big lie alread in the following email from Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar - that the client has reviewed the application from the center eMatrix:

From: "Skope Outsourcing" <>
Sent: 29 May 2015 12:46
Subject: Terms and Conditions Signup and Confirmation

Dear Apratim,
                As per the telephonic conversation we had this is inform you Mr Apratim Singh our client has reviewed the company profile and along with Office Snaps hence he is approved your company to move forward to start the campaign with 1 slot. Mr Chris Smith wants to check on with company's registration and DOT Licence certificate kindly send them all ASAP.
Signup Procedure -
1. Onsite Signup - Signup would be held in USA Client Office. All the expenses would be beard by company to USA along side me.
2. Online Onsite Signup- Signup would take place in your own office alongside me would arrange Video Call with client and get the signup Done . Company Needs to bear all traveling expenses from Mumbai to Delhi to and fro for 1 person.
Terms and Condition for Consulting Fees-
Signup Fees - 2,50,000/-
1. 1,50,000 /- is Payable at the time MOU with all Legal Registered agreement
2.    50,000/- is Payable at the time of SLA Signup with Client .
3.    50,000/- is Payable when center goes live on the project.
No Negotiations can be held its nominal fees
Contact Details
Mr. Inkesh
Mobile Number - +91-9860666270
Address - 2nd Floor, Flat No - 207, Virar Garden, Virar ( West ) , Mumbai-401404.

All this behaviour from Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar shows the scam. As scam is a crime eMatrix has now the only possibility bring Skope Outsourcing aka Inkeshkumar P Parmar s/o Shri Pravinkumar Mohanlal Parmar in front of the law court. He has a notary signed MOU (MOU with inkesh ematrix llp (pdf) (2.99 mb)) and the payment proves. To bring such scammer behind the bars will give eMatrix only some satisfaction and will not bring him the money back because you cannot reach into the pocket of a naked one!

In any case you should not get impressed from dream offers. Use your brain: as better the offer seems to be as higher is the risk to get scammed. Crying afterwards instead of thinking before is only the second best solution.

Facebook profile of Inkesh Parmar - there you can see that the scammer does not like to provide a man hunt picture by himself.


Scammer: Richa Software Solutions - - Ambuj Sahoo - Priti Das

Richa Software SolutionsRicha Software Solutions - Ambuj Sahoo seems to have failed in programming (software solutions) and he like to get rich now by scamming call centers. I understand him - to scam someone makes less work than to develop software. His problem is only that he is too stupid for scamming too. He is even to lazy to inform himself if a process is possible or not. We know that all scammers are lazy and for this they can get easily identified.

One of the emails sent from Richa Software Solutions: 

From: Priti Das [
Sent: Wednesday, July 08, 2015 5:52 PM


Dear Sir,

As per your interest regarding the BPO process inquiry,Kindly see the attached Form Filling Process with Weekly Payout Details and do the needful.

In the attachment you will get the below documents:-

1.Process Details.

2.Sample SLA.
3.Software Snap Shot.
4.Center Details Form(CDF).

About Process:-

The concerned process is purely like CRM entries.

Your team have to fill up the back end data of our client.

Thee complete work will be provide you through Individual Id & Password along with a portal link for each id.

Sign Up Procedure:-

After confirmation of the ID Plan your have to forward by filling up the Center Details Form (CDF) along with the Application Fees.

Then after 24 hours there will be schedule of Demo Training Session by our Support Dept.

The demo work can continue by your team for 4/5 Days.

After your all clearance of Technical Specification of the work.Then the Live work will be provided after the client confirmation.

Before starting the Live Work the Service Level agreement(SLA) also release to you for which you have to revert with your acknowledgement.

This is a very genuine process which is also continue in our nearly 100+ Indian centers with China,Philippines,Srilanka International center also. 

For more details pls free to contact us (Sales Dept.):-


Thanks & Regards 
Priti Das.
Richa Software Solutions)
India Tel-(+91) 9040014055
[M-S- 10.00 am to 6.00 pm IST]

Center Details Form.pdf (175.86 kb)

Proces Detail.pdf (112.89 kb)

Sample SLA.pdf (322.63 kb)

Snapshot of Form.pdf (301.28 kb)

Let us take a look at the sample form first:

Screenshot Sample Form

What we not see at the above screen shot is if the provided data are characters or an image. For us it does not make any difference. The data are already identifying the scam.

For the case that the provided data are characters then the scam gets proven by the fact that such data can get easily converted and imported in a database (CMS systems are based on databases) by using standard tools. For this nobody will pay someone for doing some manual and error-prone work when he can get the work done with 100% accuracy and in a short time frame.

For the case that the provided date are an image the scam gets proven that not one in USA (San Bernardino is located in California, USA) will use such a character set. Such a character set is only used in India and at no other place on the world. In such a case the client will not pay one cent for such a scam!

In both cases are this data consumer or customer data, which are protected by the U.S. law. Not one company from the U.S. will outsource such a process. For breaking the law the client would get fined with US$ 16,000 per record you'll get provided to type. Do you really thing that this would be a reason for outsource such a process? Don't forget in the U.S,, Canada, Europe and Australia are getting such data since centuries already electronically at the point of sales collected. There is no reason for outsourcing such a process.

You'll find very fast the purpose of this process if you take a look at the Process Detail pdf from Richa Software Solutions. There you'll find the "Application Fees" for the process. This proves that Richa Software Solutions does not have a client for such a process and the process exists only for generating an income for Richa Software Solutions - Ambuj Sahoo. You can be sure that not one client from the traditional outsourcing countries will hire a broker or consultant from India - they will hire a broker or consultant which is located nearly and has a good reputation.

If you take a look at the Alexa global traffic rank, then you see that even the domain is a big secret on the web. An Alexa Traffic Rank of 2 million equals to around one visitor during the last 6 months. From where should the offered campaigns coming from in this case?

Alexa Ranking


The domain registration data from

Registry Domain ID: 1690676664_DOMAIN_COM-VRSN
Registrar WHOIS Server:
Registrar URL:
Update Date: 2015-06-30T11:25:17Z
Creation Date: 2011-12-06T08:37:06Z
Registrar Registration Expiration Date: 2017-12-06T08:37:06Z
Registrar: Wild West Domains, LLC
Registrar IANA ID: 440
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone: +1.4806242505
Reseller: Suryanandan.Net
Domain Status: ok
Registry Registrant ID:
Registrant Name: ambuj sahoo
Registrant Organization: richa software solutions
Registrant Street: M-72, 1sr Floor, Madhusudan Nagar
Registrant City: bhubaneswar
Registrant State/Province: Orissa
Registrant Postal Code: 751001
Registrant Country: India
Registrant Phone: +91.6742394190
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email:
Registry Admin ID:
Admin Name: ambuj sahoo
Admin Organization: richa software solutions
Admin Street: M-72, 1sr Floor, Madhusudan Nagar
Admin City: bhubaneswar
Admin State/Province: Orissa
Admin Postal Code: 751001
Admin Country: India
Admin Phone: +91.6742394190
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email:
Registry Tech ID:
Tech Name: ambuj sahoo
Tech Organization: richa software solutions
Tech Street: M-72, 1sr Floor, Madhusudan Nagar
Tech City: bhubaneswar
Tech State/Province: Orissa
Tech Postal Code: 751001
Tech Country: India
Tech Phone: +91.6742394190
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email:
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System:
>>> Last update of WHOIS database: 2015-07-08T23:00:00Z <<<


Scammer: Star Technologies - Form Filling

No ScamsThe Scammer Star Technologies is even not able to use his name in his spam email, which he has sent out. They are even using only free hosting services and the free email from Google. It seems they are so poor that they even have not enough money for registering at least a limited company and a domain. They are thinking that sending out an email with an invented campaign can make them rich by taking some up-front fees.

Everybody is stupid, which sends them some money. If you have done that already than you should go into the next hospital and let check yourself for any mental illness!

In the traditional outsourcing countries are no Form Filling campaigns available. The law does not allow that consumer or customer data are getting accessed from offshore. The fines are very high and since the case from AT&T you'll not find any company, which likes to take such a risk.

You even can be sure that not one company from Australia, Canada, European Union and USA will hire for their outsourcing process a company from India or another low wage country. Especially such companies, which are even not able to present themselves in a serious way. Freemailer, no own domain, etc. are the signs of SCAMMER. Each company will define accuracy parameters if they would outsource such a campaign.

The email Star Technologies has sent out:

From: Star Technologies [
Sent: Monday, July 06, 2015 10:52 AM
To: undisclosed-recipients:
Subject: Seats Available for Form Filling Process Without Accuracy



Greetings Centers,

This E-mail sent to you is regarding a very Simple Campaign.

We Star Technologies have a Great news for Centers looking for a Process to run at their Center.


In this Project the Client will provide Center with an Online URL for form which agents needs to fill and submit it, the demo form and demo data will be provided to center on their request.


Approx Time taken for filling One form will be 15 minutes; so if we calibrate based on 8 hrs per day; each employee of the center can complete on an average 25 -30 forms easily per day.


Payout: What the Client will be paying is $1100 as a fixed Pay for each employee every month. This fix pay will be payable till the ongoing the contract is valid for the time period mentioned and also which can be renewed for 3 years after renegotiation based on your quality and productivity.


The Bank Guarantee will be provided, While the Payments will done through wire transfer and no deduction or Hold of any payments will be carried, but do inform us of our mistakes so that they are not repeated. If needed, the data will send back for rework.


The Client will send Bank Guarantee of $10500 from their respective banks which will be confirmed as well as payable in India.


Requirements of the Client to be fulfilled by the Center:


·         Client requirement: 20 Forms,  Per Agent, Per Day 

·         The Working Hours: As per Indian Hours.

·         The Maximum Working Hours: 8 hours per day.

·         Working days: will be Monday to Friday

                                         Saturday & Sunday will be granted off.

·         Working Times will be 07 am to 03 pm (IST) for the Day Shift,

·         The Training & the instruction sheets will be forwarded by the Client.

·         The training of the center by the Client will be ongoing for 5 working days. 

·      While to be specific the training period won’t be counted in the Billing.

·         The training which will be provided by the Client will be nothing but a Dummy Training.




Commercial Involved

Business Procurement Charges

Royalty Not Charged



Questions concerning this process like further information can be discussed further via Skype as well as Emails.

Do add us on Skype at your earliest convenience or you can schedule an appointment. We are look forward for the same.

We take great pleasure in bringing these available seats to your attention and are delighted to offer you the opportunity to run the process at your Center. We hope you share our excitement about this availability and will join us.

If there is anything we can help you with, please let us know. We will give you the attention and service you would expect.



Warm Regards

Star Technologies



Skype startechnologies.information


The scammer Star Technologies even is to lazy to inform themselves about the kinds and functions of a bank guarantee. They only try to impress with a lot of words and promises but the even don't know about what they are writing.

You can find the following reports already about Star Technoglogies at this blog:

It seems that Star Technologies is even to stupid for scamming!


Scammer: - Syphar Technosoft Pvt. Ltd. - Janvi Pathak

Syphar Technosoft Pvt. Ltd.The scammer Syphar Technosoft is too lazy to inform themselves that their offered campaign is nothing else then scam. The campaign "US Inbound Internet Service Support & Chat Support" is simple not possible in respect to the U.S. data protection law. After the case from AT&T where data from customers got stolen from call center staff and AT&T needed to pay a fine of 25 million dollars will not one U.S. company take the risk to outsource such a process.

The fact that Syphar Technosoft is asking for a "security deposit" and royalty is nothing else than a confirmation that Syphar Technosoft has no contract with a client and of their scam. The center should even finance their escape, because they have written into the offer that the center has to take the travel and accommodation costs for the trainer Ex-Dehli. An invitation for the trainer has to be sent too. This confirms that the trainer is not an U.S. citizen because U.S, citizen need very seldom asking for a Visa and they need never an invitation. As the people from Syphar Technosoft are even not able to scam that nobody gets it how they will be able to train a call center crew?

The email from Syphar Technosoft:

From: Janvi P <>
Date: 4 July 2015 5:43:13 pm IST
To: "ajaysingh.thakur" <>
Cc: Amit <>, Poonam <>,  "tarun.m" <>
Subject: Minutes Of Teleconference
Reply-To: Janvi P <>

Dear Ajay,

Greetings of the day!

As per our telephonic conversation, Please find the attached document to know more about process in detail and also find attached the draft copy of NDA.

Kindly find SLA's parameters, mentioned below-

  • Centre Must deliver 160 Log-in hours per day. (20*8) Incase if log in hours are found less than 160 hours, there will be deduction of USD 25 per hour (or even if it is a part of an hour) and in case it is repeated more than 3 days with in a month, a penalty of USD 1000 shall be levied on the centre.
  • AHT- 3:30 mins (Voice)
  • AHT- 4:00 mins (Chat Support)
  • C-Sat- 85%
  • Retention- Attrition MUST not exceed 15% per quarter, else it may be a hit on renewal of Contract
  • Minimum Wages- Must be followed as per state government (Operational Area)
  • Compliance- Must be followed as far as human security is concerned.
  • First 2 months will be cooling period, during which, there will not be any additional deduction, rather, the payout will be as per the log-in hours. There shall not be any penalty either during the said period.

Above mentioned are the major points of SLA, which may become a matter of concern when it comes to contract renewal. As far as monthly billing is concerned, it completely is based on 100% log in hours (As mentioned above).

You may send it across as our official confirmation that nothing will be added or edited in SLA, as far as monthly billing or contract renewal is concerned.

Please feel free to contact me in case, if you have any further query(s).

Looking forward to have a long term & mutually beneficial business relations with your organization.


Thanks & Regards,

Janvi Pathak

Dy. Head - Business Development

Syphar Technosoft Pvt. Ltd.
Ahmedabad, Gujarat, India


SKYPE: janvi.syphar


US Inbound Internet Service & Chat Support.docx (21.08 kb)

A previous report about Syphar Technosoft gets found here. It is not the first time that they are trying selling dreams. Maybe one scammer is copying the campaigns from another scammer?

With such a stupid offer is it necessary to hide the ownership of the domain by using an privacy service from Australia for the domain

Registry Domain ID: 1888279565_DOMAIN_COM-VRSN
Registrar WHOIS Server:
Registrar URL:
Updated Date: 2015-02-01T02:18:57Z
Creation Date: 2014-12-02T06:50:36Z
Registrar Registration Expiration Date: 2015-12-02T06:50:36Z
Registrar: PDR Ltd. d/b/a
Registrar IANA ID: 303
Domain Status: clientTransferProhibited
Registry Registrant ID:
Registrant Name: Domain Admin
Registrant Organization: Privacy Protection Service INC d/b/a
Registrant Street: C/O ID#10760, PO Box 16 Note - Visit to contact the domain owner/operator Note - Visit to contact the domain owner/operator
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email:
Registry Admin ID:
Admin Name: Domain Admin
Admin Organization: Privacy Protection Service INC d/b/a
Admin Street: C/O ID#10760, PO Box 16 Note - Visit to contact the domain owner/operator Note - Visit to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: +45.36946676
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email:
Registry Tech ID:
Tech Name: Domain Admin
Tech Organization: Privacy Protection Service INC d/b/a
Tech Street: C/O ID#10760, PO Box 16 Note - Visit to contact the domain owner/operator Note - Visit to contact the domain owner/operator
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: +45.36946676
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email:
Name Server:
Name Server:
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone: +1-2013775952
URL of the ICANN WHOIS Data Problem Reporting System:
>>>Last update of WHOIS database: 2015-07-05T11:41:49+0000Z<<<