Offshore Outsourcing & Scammer

Pashin Infotech Pvt. Ltd. is an in Liulah, India registered company. Pashin Infotech Private Limited seems to be not successful in their business and for this reason they are trying to make money with fraud. They are offering a Tech Support campaign which is a plain scam and full of lies. The provided domain mscorp-payment.com at their Facebook page got already deleted. The scammer, director Pintu Singh seems have to been so stupid to use the name of Microsoft (mscorp) in his domain name. Such domains have a very short expiration time. As soon the first complaints are coming up and that happens by Tech Support Scam very fast, the domain gets deleted from the authorities.

It seems that Pashin Infotech failed with their own Tech Support strategy at the beginning of the year 2014 because their last entry at their Facebook page is from February 18, 2014. It seems to be easier for their director Pintu Singh to scam others than to work on their own campaign. Everybody can get it how difficult it is to sell Tech Support by cold calls. Nobody gives up a business where he is earning good! For this reason the scammer Pintu Singh got the idea that others should pay to him for getting his scam campaign. The worst case that can happen is that the center owner pays for going to jail.

That scammer are even too lazy to type a email message can get shown in the from a call center forwarded email with the attached script:

From: Pashin Solutions [mailto:pashinsolutions@gmail.com]
Sent: Thursday, January 28, 2016 10:31 AM
Subject: Tech Support Script

PFA

--

Thanks & Regards,

 

Pintu Singh

Managing Director

Pashin Infotech Private Limited

+918100266097

Attachment:
Tech-Support Script.doc

I have copied the content of the script here, but you can download the word document from the link Tech-Support Script.doc too. The campaign requires three different agents. The one agent which is cold calling, a supervisor and an agent which makes the verification with the victim. This campaign can get started from everybody and he even don't need to pay the scammer Pintu Singh from Pashin Infotech because Pintu Singh or Pashin Infotech is not providing anything. By taking a look at the following script you'll see that this campaign is nothing else than an outbound scam system. Why do you need to pay a scammer?

The agent's script shows that this campaign is a plain outbound campaign. You can even not be sure that the called one owns a computer or a device with Internet connection:

Agent’s Script:

Hi! This is ……………. And I am calling you from the computer technical department ‘FOR ‘Universal Pc Care’

How r u doing today?

This call is in regards to your computer as we have been receiving some errors report and warning messages from your computer to our centralized server and its indicating that your computer has some harmful malicious files with malwares and spywares. Are you aware of that?

Yes or No (Customer).

You are not aware of these harmful viruses and malware which is getting downloaded in your computer just because of those infections are hidden in nature, which is why your Antivirus is also not able to detect that.

And they keep getting into your computer and corrupt the hard drive and mother board of your computer and taking your computer to the verge of getting crashed, and also you are not getting update of these infections just because the security system of your computer has also been compromised.

So is your computer on right now, so that I can show you the problems which are there in your computer and you would be able to see them right now.

Look at the left -hand side bottom corner of your keyboard you would find a CTRL key and just beside that there would be a 4 flagged windows key / start key. Press the windows key and the alphabet R key (R as in roger) both at the same time (simultaneously) and you will find a small dialog box appearing at the extreme left-hand side of your computer screen named “Run”. Then you will find a ‘white bar’ beside ‘open’. Now in that white bar type in ‘eventvwr’ (explain using phonetics) and then click on ‘Ok’ or press ENTER. Can you see a new window as ‘EVENT VIEWER’? And at the left hand side of the box you will find event viewer local and there would be a sub option of windows log/ application, security, system. If it comes as window log so double click on windows log you would be getting an option as application security, setup, system just below windows log, now double click on ‘application’ and then you would find list of events which will have blue “I” as information, Red circled errors and yellow triangular icon as a warnings. Now slowly, just scroll down the page and give me a rough count how many errors and warnings are there?

Now again on the left hand side of the page you will find an option ‘system’ under windows log.

This is the system log of the computer Just give a double left click on system and again you would find a list of information, errors and warnings. So just scroll down the page and let me know how many red errors and yellow warnings are there?

Now do you have an idea what these errors and warning are? And how come these get into your computer….

Whenever you are going to Google and when you click on any search suggestions by google or when you surf any social networking sites like YouTube and face book by mistake or accidently your computer tends to download unwanted and harmful files and once these files gets into your computer they keep multiplying them and thereby harming your computers motherboard and slowly corrupts it, thereby it acts like a slow poison for it.

Your Computer then sends Error reports and messages to our centralized server which is specially developed by our technical team as a receptor so that we can retrieve them and find out from it is coming, with the help of the IP address we can figure out the Geographical location of the computer or laptop and then with the help of the geographical location we derive the street address and then we figure out the phone numbers associated with it and then we give a call, only when we see that the issue requires your immediate attention.

Okay, so right now what I will transfer this call to one of our senior technician who will explain you further about this problem of your computer.

We can see that the scam starts already in the third sentence. For such calls you don't need a scammer like Pintu Singh from Pashin Infotech. As this guy is a notorious scammer he will scam you too and not only the called computer users. You cannot trust such a criminal for this reason you need to have your own payment processor. Please remember that nobody will give you money as a gift. Everybody is hard working for his money and does not have more than he needs to survive.

A scammer, which is making such stupid calls need to put into jail and the key to his cell needs to get thrown away. In such a case are the call centers the scammers and creatures like Pintu Singh the instigator or ringleader. In any case as long as the Indian authorities are only interested in making money from their own corruption the reputation of the whole country will go down to a country of scammers. Isn't it a nice outlook for the future? As longer it takes until every real businessman does not take action against the scammers as harder it will be it for him to make a real, legit and genuine business in the future. It does not help anybody if the CEO from Google is an Indian. One rotten apple spoils the whole barrel!

Let's come back to the Technical Support Scam offered from Pintu Singh - Pashin Infotech. As next we read how the supervisor needs to continue the scam:

Senior Supervisor’s Script:-

Hi my name is _________and I am the senior technician. How are you doing today? I believe my agent has shown you the errors and the warnings in the application and system logs of your computer? Do you have any idea what these errors and warnings are? Well they are just a sign that your computer has been badly corrupted and it is full malware and spyware that requires your immediate action. I believe that you know that whenever you buy a computer you get a warranty. And you know that warranty comes with a limited time period of one year. So as you have using this computer from the past ‘X’ no. of years. So the software maintenance warranty of your computer has expired. That’s the reason all the software’s present in your computer and the anti-virus is not working properly and not protecting your computer from these malicious files. These malicious files are so small and hidden in nature that in spite of having anti-virus on your computer, your computer is still getting infected by these malicious files which you yourself can see with your eyes. These malicious files keep on multiplying in numbers and corrupt the boot sector and the hard-drive of your computer. And once it completely gets blocked then your computer might crash down. And I believe that you don’t want your computer to crash down. Right?

So what I will do right now is that I will get you connected to one of our certified technician who will fix up all your problems and will also install all the required software’s to protect your computer so that in the coming future your computer will be absolutely safe and secure and your computer will not crash down. The service provided by the technician and the software’s that out technician will be installing on your computer will be absolutely free but in order to activate the software maintenance service on your computer you need to pay only a one- time payment of _________dollars/pounds for _________no. of years. And in that coming long________ no. of years if you do face any problems with your computer or if you require any software’s for your computer it will be provided to you free of cost within this extended warranty period. You don’t have to pay for that again and again.

Now close down everything and come down to the main screen of the computer and click o n to the internet explorer so that I can connect yourself to one of our certified technician, now once you get the internet page on the screen in the address bar you just need to type in www.logmein123.com and hit enter, now you will see in the next page support connection enter your six digit code so just bare with me I’ll be generating a trail code for you so that connect yourself to the technician…and your six digit code would be 123456 now click on connect to technician…now you will get an option RUN so click on that and again you need to click on RUN so click on again…now you just need to click on every positive options like allow, ok, continue…now you have been successfully connected to one of our certified technician.

Just hold on now I will ask my technician to send you the registration form on your computer screen which you need to fill from your side. You don’t have to provide me any of your personal information or the card numbers to me over the phone. If you have printer in your home then you can take the print out of the receipt after making the payment and you will also get the invoice ant the order no. in your e-mail as well.

LogMeIn is a service and has is not responsible for the scam itself, only their service is getting used for the scam. LogMeIn Inc. gets traded at the NASDAQ. At the Better Business Bureau Boston we can find during the last three years 88 complaints and 31 customer reviews from which is only one positive. I wonder why the CEO from LogMeIn Inc. does not give an oder to make their product more secure? Are they afraid that they would lose some customers, which are only scammer? Is he an Indian too and does he like to help his compatriots in scamming innocent computer users?

After the scam action from the supervisor the victim shall confirm that everything is OK. The only problem is that even if the answer from the victim is that he does not have some problems now that the recording will not help in front of the law court. I think this action should only soothe the conscience of the agents for the case they have something what normal people are calling conscience:

VERIFICATION SCRIPT

Hi this is …….. And I m from the verification department, how are you doing today?

Well, the purpose of this transfer is to check or confirm that you were not pressurized or misled at any point of time.

1. So can you confirm to me “Was the agent polite and courteous with you?”
2. Did he explain you what exactly the issues were in your computer or was he just rushing through with what he had to say?
3. Did you at any point of time hand over any of your card information or your Banking details over the phone?
4. Please be aware that we are not a part of Microsoft and that we are an independent service provider for windows and MAC operating computers
5. Now you can let the computer be on and leave the controls and once the work of the technician will be completed you will be informed about the same with a message on the computer screen.
6. Do you have any more questions for me?
7. So it was pleasure talking to you, thank you for your time and patience and take care of yourself.
8. Bye Bye.

Not only these ones, which are participating at the scam system, are making themselves guilty, these ones, which are knowing about the scam and do nothing against it, are the same way guilty like the scammers itself!

Everybody should think about an old prophecy from the Cree (native Americans): "When the last tree is cut down, the last fish eaten, and the last stream poisoned, you will realize that you cannot eat money."

The scammer Malladi Phanindra seems to be more stupid than all others. He thinks that he simple needs to declare his scammer website www.savebpo.com to a marketplace, enter some invented campaigns and ask the centers to bid on the project.

He has only overseen that even if the system would have real campaigns stored, that he has to verify each campaign for scam. Otherwise he will be a partner in crime of the scammers and liable in front of the law court, because he is posting the campaigns under the name of Save Bpo and under his own liability in the social networks.

In his greediness in making money he does not care about his the commercial due diligence. For this reason everybody is allowed to call him to be a scammer and his platform savebpo.com to be a scammer supporting platform. For the case he is really only promoting the entered campaigns than he makes himself guilty for supporting scammers. To be a accomplice of a scam is also a crime.

In any case he has offered yesterday at Facebook a form filling campaign for which he is asking a huge upfront fee. By asking for an upfront fee he is already confirming that he has no contract with any client and cannot get paid from the campaign owner.

Nowhere in the offer is written something that the campaign gets offered from someone other than Save BPO itself. In the campaign description get the lie found that more than 100 centers are working already on this campaign. If we calculate 100 centers * 10 ID’s * 1000 forms * 11 months then we get a result of 11,000,000 datasets for which the client has to pay INR 640,000 per month * 11 months * 100 centers = 704,000,000 (~US$ 10,516,551). That would be possible if the computers got just invented and not for our time now where the personal computer is already 40 years old. Even a very difficult data conversion program can get programmed during one week and the costs will be under US$ 4,000. So which client will be so stupid and orders a work for 10 million US$ when he can get a better and faster result for less than US$ 4,000?

Not all people are so stupid than the scammer Malladi Phanindra!!!

Here the Facebook offer from the scammer Malladi Phanindra (.pdf):

Customer Application Form FillingCustomer Application Form Filling Project

Kindly see the attached Application Form Filling Process with Weekly Payout Details

About Process:-

The concerned process is purely like CRM entries.

Your team have to fill up the back end data of our client.

Thee complete work will be provide you through Individual Id & Password along with a portal link for each id.

Sign Up Procedure:-

After confirmation of the ID Plan your have to forward by filling up the Center Details Form (CDF) along with the Application Fees.

Then after 24 hours there will be schedule of Demo Training Session by our Support Dept.

The demo work can continue by your team for 4/5 Days.

After your all clearance of Technical Specification of the work.Then the Live work will be provided after the client confirmation.

Before starting the Live Work the Service Level agreement(SLA) also release to you for which you have to revert with your acknowledgement.

This is a very genuine process which is also continue in our nearly 100+ Indian centers with China,Philippines,Srilanka International center also.

Clink on the below links to download the attachments

Sample SLA
Center Details Form

Snapshot of Form

Sign Up Procedure:-

After confirmation of the ID Plan your have to forward by filling up the Center Details Form (CDF) along with the Application Fees.

Then after 24 hours there will be schedule of Demo Training Session by our Support Dept.

The demo work can continue by your team for 4/5 Days.

After your all clearance of Application Form Filling Technical Specification of the work.Then the Live work will be provided after the client confirmation.

Before starting the Live Work the Service Level agreement(SLA) of Application Form Filling also release to you for which you have to revert with your acknowledgement.

This is a very genuine process which is also continue in our nearly 100+ Indian centers with China,Philippines,Srilanka International center also.

Clink on the below links to download the attachments

 

Customer Application Form Filling

 

Customer Application Form Filling Project Kindly see the attached Application Form Filling Process with Weekly Payout Details About Process:- The concerned process is purely like CRM entries. Your team have to fill up the back end data…

SAVEBPO

At the time I have seen the posting I have commented it with my article "Scammer: Phani Indra - Malladi Phanindra - savebpo.com - with unbelievable offers". Malladi Phanindra sent me afterward the following message where he compared his platform with freelancer.com:

1 mutual friend: Save Bpo

CEO & Founder at SaveBpo and Technical Support at Rosetta Stone

Lives in Hyderabad, India

FRI 2:38PM

Stop it Rudolf. Tell me if you find a fake project in freelancer.com

 

will you blame that website. Just like that freelancer.com

 

, even savebpo.com

 

is a freelance marketplace. Anyone can come and post there projects in here. So you can take it easy on me.I really appreciate your work but you can improve it a lot. 

He has been thinking that he needs only make a platform for scam and nothing can happen too him. That he is wrong in this case gets shown by the case of Silk Road Ross Ulbricht. For this I answered to him:

Sure I'll blame freelancer.com too if they not taking care of scamming people. The difference between freelancer and you is that freelancer.com does not promote their entries as freelancer.com in the social networks. For this I need not blame them.

As one scam campaign offer is not enough Phani Indra posted yesterday one more at Facebook (.pdf):

Non-voice off-line form filling process availableHello all,

Greetings of the day.

We are looking for centres and individuals to outsource our projects to all over india.

Projects:-

1>> Chemical invoice entry system.

2>> US loan customers data digitalization process.

Highlights:-

1>> Direct client signup.

2>>ISO Certified company which is having 10 years experience in Bpo industry.

3>>Through mail,Live chat,Telephonic support will be given during the entire contract period.

4>>Service charges applicable / PDC will be given for the payment security.

Being a freelancer we are outsourcing above mentioned projects all over India .

Interested vendors kindly bid the project

 

 

Non-voice off-line form filling process available

 

Hello all, Greetings of the day. We are looking for centres and individuals to outsource our projects to all over india. Projects:- 1>> Chemical invoice entry system. 2>> US loan customers data digitalization process. Highlights:- 1>> Direct client signup. 2>>ISO Certified company which is having 10 years experience in Bpo industry. 3>>Through mail,Live chat,Telephonic support will be given during the entire contract period. 4>>Service charges applicable / PDC will be given for the payment security. Being a freelancer we are outsourcing above mentioned projects all over India . Interested vendors kindly bid the project

SAVEBPO

The stupid scammer Malladi Phanindra is thinking that anywhere at the world are people needed for entering invoice data. He does even does not know that this data are getting collected and entered at the point of sales or direct from the order processing. Maybe he had never any commercial education and does not know the data flow of a company.

The scammer even does not know that loan data are highly protected in the U.S. and for this not able to get outsourced. The fines for such a case are mostly higher than the loan itself. So why one client should take such a risk to get fined? Not all people are so stupid like the scammer Malladi Phanindra!

Recently I got forwarded a form filling project "US LOAN CUSTOMERS DATA DIGITALIZATION PROCESS". Already the title told me that the project is nothing else than scam. U.S. consumer date are protected by law. Banking data and loan data are high sensible data and are for this reason to get special protected. Public available are normally not more than data found in a phone directory.

The offer is from 9frramez Info Service LLP, which should be an ISO 9001-2008 certified company for the case even the the ISO certification is not a fake too. Their staff member can even not show her own face at her LinkedIn profile. It seems that Safiya Begum (for the case it is her true name) does not like to provide a manhunt picture by herself. The same is valid for their director, which is using at LinkedIn the name "9 frramez" and a graphic instead of a profile picture. The Facebook profile of 9frramez does not look in a better way.

It seems that both are believing that it is enough to promote dream campaigns and get for their inventions huge advanced fees. In any case is the comment interesting with which I got the campaign description forwarded:

Greetings of the day.

 

please find the attachments of the campaign.

These guys have Diwali offer for me in the payment which ill send you in another mail.

To talk about work, when i visited their registered office they showed me the work in the software they going to provide me for the work. I have seen the the software, seen them working on it.

I had searched for their companies master data in mca21.com an Indian government website. I will send those details too.

when i visited one of their vendor(center which is working on their project like other centers) he told me that he paid some amount while getting the project, though there is a delay in the payback, client is paying the bills without fail. He is running a home based BPO where he is living with his family. He showed me the mails of work he's been allotted. his employees are working through team viewer. I had observed everything and didn't find anything to doubt him.

Coming to 9frames they were a bit rude when i asked them for another center details. Previously they used to call me of their own, but now when i called them about the center details they were rude. I just said them "fine then....thank you".

 

Please go through all of them.

Attached has been the project description as pdf-file and the following screenshot:

The above screenshot shows that the data are computer generated and for this reason already stored in a digital way. There is no need for any manually action to convert the data into another format or storage ares. This can be done by converting data on the direct way. Such a data conversion is faster (depending on the system itself will take such a export/import procedure a few minutes and not 11 months like described in the pdf-file) and is 100% error free. In any case is a dataconversion cheaper than any manual workforce.

For this free invented project the scammer likes to get  "SERVICE FEE Rs.2.00 Lakh + (14% Service Tax) for Each 5 Seats or Rs.3.75 Lakh + (14% Service Tax) for Each 10 Seats". I know that scammer don't like to use their brain and they are thinking if they invent a campaign then it needs to be very expensive. But they are even to stupid to invent a campaign for a scam which can hardly get identified, because their brain is not in training.

That they even ar too stupid to remember their own company name gets shown if we take a look at their company registration data:

Even at their domain registration they are not able to write their real company name: 

Domain Name: 9FRAMES.ORG
Registry Domain ID: D164739177-LROR
Registrar WHOIS Server: WHOIS.ENOM.COM
Registrar URL: WWW.ENOM.COM
Update Date: 2015-10-17T00:20:39.00Z
Creation Date: 2012-02-17T06:37:00.00Z
Registrar Registration Expiration Date: 2017-02-17T06:37:00.00Z
Registrar: ENOM, INC.
Registrar IANA ID: 48
Registrar Abuse Contact Email: ABUSE@ENOM.COM
Registrar Abuse Contact Phone: +1.4252982646
Domain Status: REGISTRAR-LOCK
Registry Registrant ID: a8c6baa9958a049c
Registrant Name: KRRISHNA VARADA
Registrant Organization: 9FRRAMEZ
Registrant Street: BSR PLAZA
Registrant Street:
Registrant City: VIJAYAWADA
Registrant State/Province: ANDHRA PRADESH
Registrant Postal Code: 520008
Registrant Country: IN
Registrant Phone: +1.8662466199
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: 9frramez@gmail.com
Registry Admin ID: a8c6baa9958a049c
Admin Name: KRRISHNA VARADA
Admin Organization: 9FRRAMEZ
Admin Street: BSR PLAZA
Admin Street:
Admin City: VIJAYAWADA
Admin State/Province: ANDHRA PRADESH
Admin Postal Code: 520008
Admin Country: IN
Admin Phone: +1.8662466199
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: 9frramez@gmail.com
Registry Tech ID: a8c6baa9958a049c
Tech Name: KRRISHNA VARADA
Tech Organization: 9FRRAMEZ
Tech Street: BSR PLAZA
Tech Street:
Tech City: VIJAYAWADA
Tech State/Province: ANDHRA PRADESH
Tech Postal Code: 520008
Tech Country: IN
Tech Phone: +1.8662466199
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: 9frramez@gmail.com
Name Server: NS1.JUNIPER.ARVIXE.COM
Name Server: NS2.JUNIPER.ARVIXE.COM
DNSSEC:UNSIGNED
URL of the ICANN WHOIS Data Problem Reporting System:
HTTP://WDPRS.INTERNIC.NET/
>>> Last update of WHOIS database:2015-08-16T19:42:11.00Z <<<

The second domain registration data 9frramez.com:

Domain Name: 9FRRAMEZ.COM
Registry Domain ID: 1856910805_DOMAIN_COM-VRSN
Registrar WHOIS Server: WHOIS.ENOM.COM
Registrar URL: WWW.ENOM.COM
Update Date: 2015-08-17T13:26:04.00Z
Creation Date: 2014-05-01T10:13:00.00Z
Registrar Registration Expiration Date: 2017-05-01T10:13:00.00Z
Registrar: ENOM, INC.
Registrar IANA ID: 48
Registrar Abuse Contact Email: ABUSE@ENOM.COM
Registrar Abuse Contact Phone: +1.4252982646
Domain Status: REGISTRAR-LOCK
Registry Registrant ID:
Registrant Name: KRRISHNA VARADA
Registrant Organization: 9FRRAMEZ
Registrant Street: BSR PLAZA
Registrant Street:
Registrant City: VIJAYAWADA
Registrant State/Province: ANDHRA PRADESH
Registrant Postal Code: 520008
Registrant Country: IN
Registrant Phone: +1.8662466199
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: 9frramez@gmail.com
Registry Admin ID:
Admin Name: KRRISHNA VARADA
Admin Organization: 9FRRAMEZ
Admin Street: BSR PLAZA
Admin Street:
Admin City: VIJAYAWADA
Admin State/Province: ANDHRA PRADESH
Admin Postal Code: 520008
Admin Country: IN
Admin Phone: +1.8662466199
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: 9frramez@gmail.com
Registry Tech ID:
Tech Name: KRRISHNA VARADA
Tech Organization: 9FRRAMEZ
Tech Street: BSR PLAZA
Tech Street:
Tech City: VIJAYAWADA
Tech State/Province: ANDHRA PRADESH
Tech Postal Code: 520008
Tech Country: IN
Tech Phone: +1.8662466199
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: 9frramez@gmail.com
Name Server: NS1.JUNIPER.ARVIXE.COM
Name Server: NS2.JUNIPER.ARVIXE.COM
DNSSEC:UNSIGNED
URL of the ICANN WHOIS Data Problem Reporting System:
HTTP://WDPRS.INTERNIC.NET/
>>> Last update of WHOIS database:2015-08-16T21:21:44.00Z <<<

Update March 12, 2016: A Neelesh tries to impress me with big words:

Hi there!

It was very nice to see about our company that it is a scam on your blog.

We request you to share your address details to proceed legally on this particular issue.

We have completely gone through our previous track and didn't find nothing wrong with our people.

So, that we have escalated the matter to our admin department to take legal action against you.

We really cannot understand, no such person as mentioned in your blog visited our company and no people have behaved rudely with your people.

Anyways, It is better to you to remove the post asap, else we wanted to file suit on you after have confirmed that there was no such wrong things from our end.

Awaiting for your reply.

Regards
Neelesh
9frramez

Author information

Name: Neelesh
E-mail: neelesh.9frramez@gmail.com
IP address: 49.207.255.142
User-agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36 

It seems that Neelesh is even too lazy to look into the full legal disclaimer of this website or into the domain registration data. There he would find my address he is asking for.

Sure, each scammer does not recognize his own fail. The problem is only that 9frames Info Services LLP does not have any client for the offered campaign because loan data are in the U.S. protected by law and the outsourcing client would get fined with US$ 16,000 per record. If we are calculating how many records a center with 5 or 10 seats can enter during one day then we see that the client would pay millions of dollars for each day as a fine. For this reason the complete offshore outsourcing campaign will not make any sense because the client will pay in sum more than to let it typing by the most expensive staff of his own company.

So Neelesh, please file a law court case and bring the evidence that I'm wrong in my opinion. I'll bring you the victims, which got already scammed from from 9framez Info Services LLP.

Not one client from the traditional outsourcing countries will search for a broker or consultant abroad. The clients like to have a security and for this reason they will hire a outsourcing broker or consultant which is living near of them. For the case that something is running wrong with the project they are in this case immediately able to make a complain directly. The client would have not more security if he would hire a center directly instead a broker or consultant from abroad. The client would even save the salary for the broker. Why in this case should he hire a broker or consultant from abroad? Based on this rule are 99.99% of all the outsourcing campaign offers with source in the low wage countries are nothing else than SCAM!!!

It seems that an old well known scammer - Amigos Outsourcing Pvt. Ltd. - is already not able to pay their staff. That is normally the start of the end from a company because the unpaid staff will become a whistle blower. So it seems to be happened to Harsha Urs too. Harsha Urs sent out with Facebook messaging and posted in the India Consumer Complaints Forum the following information:

Hello friends! I am going to introduce an organization WHITEWAVE OUTSOURCING as a fraud organization. It will take money from clients and then not provide the services in a proper manner. At the same time it will not provide salary to employees.

Organization provide me the cheque of below details
Bank- ICICI Bank
Branch- M.I.Road Branch JAIPUR- 302001.
A/c no. 676405500146
Organization Name- Amigos Outsourcing Pvt. Ltd.
Cheque No. 038608
Date of issue- 1/11/2015

I submit the cheque on 4th Nov but when the cheque goes into process stage they canceled the cheque.

Contact Numbers of Amigos Outsourcing Pvt. Ltd are not working.
Contact number of my senior Mr. Ansh Rawat- 7874485470 is switched off
Contact number of my peer Kunal- 9015744403 is switched off
Owner name Rajeev Lamba. Pan No.- ABZPL9242R
Organization Pan Card No.AACFW1203D

I left the organization last month. Please do not sign any agreement with them. If you want to do FIR or want to take any legal action you can go through for that.

A short Google search found the website whitewaveoutsourcing.com (2016-02-25: Link removed website already not reachable) and at the website there are three non-voice campaign offers. One is an insurance form filling project and the second one is Data Mangement Form Filling. Both are Word or PDF copy and paste work. From the nature of the data protection law in the traditional outsourcing countries are both projects nothing else than a scam offer. The third project should be an E-Book Publishing project where each seat has a work load of 500 books, which need to get converted from "Word to URL". As the nature of e-books is that they are already digital and not in Word available is even this project nothing else a scam.

As all the three projects are only scams are even no clients for the offered projects available. The company Whitewave Outsourcing likes only to scam the centers. For scamming clients are they too stupid to get clients.

Domain registration data from whitewaveoutsourcing.com: 

Domain Name: WHITEWAVEOUTSOURCING.COM
Registry Domain ID: 1956702782_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.domainshype.com
Registrar URL: www.domainshype.com
Updated Date: 2015-11-01T03:32:54Z
Creation Date: 2015-09-01T06:02:03Z
Registrar Registration Expiration Date: 2016-09-01T06:02:03Z
Registrar: Domainshype.com, Inc
Registrar IANA ID: 1660
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Rajeev Lamba
Registrant Organization: whitewave outsourcing
Registrant Street: B-47 sec 63
Registrant City: Noida
Registrant State/Province: Uttar Pradesh
Registrant Postal Code: 201307
Registrant Country: IN
Registrant Phone: +91.8588039421
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: whitewaveoutsourcing@gmail.com
Registry Admin ID:
Admin Name: Rajeev Lamba
Admin Organization: whitewave outsourcing
Admin Street: B-47 sec 63
Admin City: Noida
Admin State/Province: Uttar Pradesh
Admin Postal Code: 201307
Admin Country: IN
Admin Phone: +91.8588039421
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: whitewaveoutsourcing@gmail.com
Registry Tech ID:
Tech Name: Rajeev Lamba
Tech Organization: whitewave outsourcing
Tech Street: B-47 sec 63
Tech City: Noida
Tech State/Province: Uttar Pradesh
Tech Postal Code: 201307
Tech Country: IN
Tech Phone: +91.8588039421
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: whitewaveoutsourcing@gmail.com
Name Server: gns27.hostgator.in
Name Server: gns28.hostgator.in
DNSSEC:Unsigned
Registrar Abuse Contact Email: abuse-complaints@logicboxes.com
Registrar Abuse Contact Phone: +1 2013775952
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-11-08T05:05:19+0000Z<<<

Nice from Harsha Urs to provide the tax registration data from Whitewave Outsourcing for the case that someone like to bring them in front of the law court:

Update Jan. 18, 2017:
Link from the Facebook profile Harsha Urs (https://www.facebook.com/harsha.urs.7) removed as it returns error 404 - not found.

In each of the articles about the Caribbean Cruise Line (CCL) – Virtual Voice Technology (VVT) is getting found that the center is guilty by themselves if they are accepting the conditions from The Marketing Source. Business is a risk and not a sandpit where nothing can happen. Even in the email from Robbie Middleton is stated gets found that this campaign “is a VERY tough campaign with tight margins”.

The campaign gets offered as none voice campaign where the agent does not need to speak. That is nothing else than a misleading promotion, because if we take a look at the article “FTC Statement Virtual Voice Technology - CallAssistant, L.C. - submitted by The Marketing Source - Vance Vogel” then we can read that the agent is free in his choice to speak or playing prerecorded messages. The background of the FTC-rule is that it has to be a life agent to be available that the live agent has to speak with the called one if a recording is not available for answering a specific question. It will be seldom happen, but it can happen.

The statement that only Lars is offering the CCL campaign is not correct. Robbie Middleton has simple forgotten that he is offering the campaign at BPO Friends by himself too. Everybody can be sure that other companies have voice systems too, which are conform to the FTC rules.  TMS is not the only company, which has access to such a system. It is only used as an argument for their rip-off. US$ 200/week system costs + VoIP (up to $ 275) for 12 seats (24 connections) are nothing else than profiteering.

We have built for an Austrian satellite TV broadcaster a similar system with click to dial, manual selection of prerecordings and a few more features like play and win, live quiz, dating, shopping, etc. in a multi-language system (German, English, French, Spanish, Polnish), for € 1,450 (~US$ 1,615) including server hardware. This system has assigned 2,200 phone numbers, on this system are working 250 agents and a few full automated services like every 50th caller goes live into the studio, each 100th caller is winning a price, etc. at the same time.

It is not forbidden to make a bad deal. Everybody, who accepting a bad deal, is guilty by himself if he lose money in such a case. It is only from a company expected to recognize a good and a bad deal. If a company defends such a bad deal then such a company is in my opinion very suspect and there seems to be a reason why they are defending such a bad deal. Mostly is the reason that they are earning by themselves.

The construction of the included proof from the email shows more that it is a fake instead of a proof.  I think that CCL and TMS have enough experience in front of the law court collected to know how a proof has to look like. In this case the proof consists of pictures (one company header, and one picture for each “invoice” line), which seems to be from different sources. Such a construction is nowhere accepted as a proof for anything. All necessary parts for an official invoice are missing. It seems even to be a secret to whom the invoice got sent.

In a fair and transparent business is it usage that as soon as a customer likes to use his own or rented systems has the customer to pay the bill for it. How the customer makes his calculation in this case is the problem of the customer and not the problem of the service provider. Already the promotion of the campaign is misleading because there is written “The base rate is $ 2.25 per transfer with additional performance incentives based on quality” (BPO Friends - Robbie Middleton, .pdf (187.38 kb)). In such a case the rate cannot be lower than $ 2.25 for the >60 seconds transfer, but if we take a look at the document VVT CPD Explanation.docx (17.84 kb) we see that the base rate can be lower too.

The email from Robbie Middleton in reaction to my article "Slavery offer: CCL VVT none Voice or Semi-Voice campaign - The Marketing Source - Vance Vogel":

On Fri, Sep 4, 2015 at 6:05 PM, Robbie Middleton <rmiddleton@themarketingsource.com> wrote:

Rudolph,

What your source neglected to tell you is that there is a list of requirements VVT sends centers at the time of campaign implementation and VVT makes NO claims that this is an easy campaign at any time.  VVT does not even recruit centers at all.  Every center VVt have has either approached VVT via word of mouth or through Lars.  Lars is the ONLY approved broker for the VVT campaign.  VVT actually tell the centers that this is a VERY tough campaign with tight margins and very clearly state all charges.  99% of all center that fail, do so because they do not follow our guidelines.  It is absolutely, positively cheaper and easier to dial using the centers own VOIP and dialer, unfortunately this is ILLEGAL per the TCPA laws as well as infractions of the Telemarketing Sales Rule that would undoubtedly occur if the call centers were not regulated.    TMS and/or VVT receives no profit Login and VOIP charges.  I have copied the most recent invoice for logins associated with 4 centers Lars has referred and feel free to confirm the same with the company that invoices us as well as Lars.  This is the actual amount deducted from the centers commissions and not a penny more.  You can see that VVT IS CHARGED $10/login.  VVT pre-pays this expense on behalf of the centers so they do not have any up-front expense of their own.  VVT provides Leads, VOIP and Logins so they can LAUNCH without investing ANY of their own money.    VVT then deducts this Login and VOIP expense from the centers earned commissions.  There is no charge for leads.  We disperse the amount VVT loads each for VOIP each week evenly amongst all centers based on their percentage of total logins.  We do not profit from this expense either.  Regarding “CPD” and what your source failed to tell you is that VVT is paid by the cruise line on a CPD (Cost Per Deal) basis.  Each centers quality is tracked separately and a quantitative measure of quality is attached to their transfers in terms of “CPD”.  We cannot let centers send calls “at will” with no concern for quality as many of them (even with the CPD +/- structure in place) send calls with no customer on the line, transfer answering machines, transfer customers that requested DNC, etc….. I will send you the complete VVT launch e-mail just as I would a prospective center so you can see the truth.  The fact that VVT must implement so many rules and guidelines is indeed most unfortunate, but don’t let your source fool you into thinking we are “screwing” them.  Rules and guidelines are in place to adhere to all applicable laws and to protect VVT from unethical centers.  We have centers that have been doing the campaign for more than 3 years now and while it isn’t easy, it CAN be profitable when guidelines are adhered to. 

The above email had the following five pictures included as shown belown: 

The invoice header seems to be a fake because I did not find until now one IT company frome the U.S.

• where the office phone number is hidden for privacy reasons from the public phone directory
  
  
• where the office phone number is assigned to Google voice
  
  
• where tel2name.com gives the result: 727-753-9323 - Deane Arteaga Wisteria Cir New Port Richey, Florida instead of Sun Bridge Systems LLC.
  
  
• which writes their own domain name in the heaer of the invoice wrong
  (subbridgesystems.com instead of sunbridgesystems.com)
  
  
• which needs to hide the ownership of their domain behind a privacy service
  
  
• which makes since 2 years and 5 months promotions at her homepage for their registrar Godaddy
  
  
• which has since 2 years and 5 months a homepage with the amazing content
  
  
  
• Buzzfile.com says about SUN BRIDGE SYSTEMS LLC:
  Sun Bridge Systems is located in Oldsmar, Florida. This organization primarily operates in the Business Services, nec business / industry within the Business Services sector. This organization has been operating for approximately 2 years. Sun Bridge Systems is estimated to generate $ 49,000 in annual revenues, and employs approximately 1 people at this single location.

SUN BRIDGE SYSTEMS, LLC is really a company and is listed at Floridas Department of State Division of Corporations (.pdf (119.20 kb)). The company got founded on March 11, 2013 at 5520 Rio Vista Dr., Clearwater, FL. 33760 (Link, .pdf (43.19 kb)) and relocated on April 1, 2014 to 518 Lakewood Dr., Oldsmar, FL 34677 (Link, .pdf (3.30 kb)).

Interesting is that LookUpBear (.pdf (118.69 kb)) tell us that the company SUN BRIDGE SYSTEMS, LLC is listed "under the heading Construction/Contractors which includes businesses that may offer home improvement construction, home construction, roofers, manufacturing of building materials". I know that we all would search for a telcommunications company in exactly this category!

Update Jan. 18, 2017: Link to http://bpofriends.com/profiles/blogs/vvt-free-cruise-non-voice-process removed as it already returns error 404 - not found.