Offshore Outsourcing & Scammer

It is difficult for offshore call centers to provide their services by using a legal way. On one side they need to work lucrative on the other side they need to keep themselves on the law and government regulations of the destination country of their calls, what makes their work very difficult.

If you are watching the following video or read the transcript from the FTC attorney Kati Daffan, then you’ll get it that you are not allowed to greet the called one with a recording and if the center likes to sell something – what is in the most cases the reason for the call from an offshore call center – then the client of the center needs to have a written permission of their victims, which should get called.

The first problem with the greeting done by a life person can get easily handled by adjusting the dial system that every time is at least one free agent is available who can take the call immediately and greet the called one.

If the client provides calling data the second problem can get solved too. In respect to the data protection law is the client not allowed to provide more detailed information as can get found in a public phone directory. In any case should keep the center a copy of the data transmission or the email with the access to the data for having a proof. The center shall keep the proofs at least 10 years in evidence.

We can find the following explanations from the FTC attorney Kati Daffan about Robocalls at the homepage of the Federal Trade Commission (FTC):

Few things can be more annoying than answering the phone while you're in the middle of something — and then being greeted by a recording.

If you receive a robocall trying to sell you something (and you haven’t given the caller your written permission), it’s an illegal call. You should hang up. Then, file a complaint with the FTC and the National Do Not Call Registry.

Transcript from the video above:

If you have a telephone, robocalls may be ruining your day. I'm Kati Daffan, an attorney at the Federal Trade Commission. If you answer the phone and hear a recorded message instead of a live person, it's a robocall. If the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal period.

So when you get an illegal robocall, here's what to do. Hang up the phone. Don't press one to speak to a live operator. And don't press any other number to get off the list. If you respond by pressing any number, it will probably just lead to more robocalls.

You might consider contacting your phone provider and asking them to block the number and whether they charge for that service. Remember that telemarketers change caller ID information easily and often. So it might not be worth paying a fee to block a number that will change.

Finally, contact the FTC to report your experience. You can do that online at ftc.gov or by calling 1-877-FTC-HELP. To learn more about illegal robocalls and what the FTC is doing to stop them, visit ftc.gov/robocalls. That's ftc.gov/robocalls.

Source: The Federal Trade Commission

Another video from the FTC attorney Kati Daffan give some more information:

Transcript of the video above:

If you have a telephone, it probably seems like illegal robo calls are out of control. I'm Kati Daffan, an attorney at the Federal Trade Commission. If you pick up the phone, and hear a recorded message instead of a live person, that's a robocall.

Consumers are getting more and more robo calls, and they are not happy about it. As the number of calls has multiplied, the number of complaints has, too. The reason for the spike in robo calls has to do with technology. Companies are using auto dialers, that can send out thousands of phone calls every minute, for an incredibly low cost.

What's important is that the companies that use this technology don't bother to screen for the numbers on the National Do Not Call Registry. If a company doesn't care about obeying the law, you can be sure they're trying to scam you. You've probably gotten robo calls about candidates running for office, or charities asking for donations. These robo calls are allowed. But any robo call that's trying to sell you something probably is illegal, unless you've given your written permission to get calls from that company.

The FTC has stopped billions, yes billions, of robo calls in the last two years. Tracing these calls is a tough job, and there are a few reasons for that. One, is that many different companies use the same, or very similar, recorded messages. Another, is that they fake the caller ID information that you see on your phone. That's called caller ID spoofing, and new technology makes it very easy to do. And the third, is that the robo callers often place the calls through internet technology, that hides their location.

At the FTC, we're continuing our aggressive enforcement efforts. And we're also looking for innovative, technological solutions to the robo call problem. For more information, please visit ftc.gov/robocalls. That's ftc.gov/robocalls.

Source: The Federal Trade Commission

Don’t forget that the fines in the U.S. are very high. Everybody who needs to defend himself in front of the law court will think first about himself and will very fast forget his given promises only for the reason that the fine will be a little bit less drastically. Your client will be coming first into the focus of the investigators, because you are selling his products. So your client or broker will in the best case provide the contact details of his partner in crime to the state attorney for getting a better deal for his own judgement. He will even try to make you alone guilty for his own fails. You need to have in this case proofs for your own protection and defense.

The scammer Greevio Techno Solutions Pvt. Ltd. - G. PRADEEP KUMAR - gtspl.in proves with his offer that he does not have any contract with a client. Everybody knows already what will happen if he gives money to an Indian scammer. The scammer will disappear together with the money and the center will get nothing in return for it. The police and the law system in India will do nothing against the scammer. For this reasons even clients are already rejecting to make any business with any company located in India.

A client will never search for an offshore outsourcing broker abroad. He will contact someone which operating in his country otherwise he could hire a call center direct too. In such a case he would even save the salary for the broker or consultant.

Such stupid campaign offers as from the scammer Greevio Techno Solutions Pvt. Ltd. - G. PRADEEP KUMAR are not making the situation better. This idiot even does not know that the electricity billing is in the traditional outsourcing countries already done since more than 40 years by using computers. It seems that he has been under drugs by inventing this campaign because he has written in the subject of the email UK EB Form Filling Process and inside the email UK, US, Canada Electricity Bill Data transcription process. It seems that the scammer G. Pradeep Kumar has never learned to use his brain and he has never seen a school from inside.

In any case you can be 100% sure that there is no and will never be any Electricity Bill Data transcription process from UK, US, CANADA or Australia available! Like each other scammer G. Pradeep Kumar does not like to provide a manhunt picture by himself.

The email with the offer from Greevio Techno Solutions Pvt. Ltd.:

From: Greevio Techno Solutions Pvt. Ltd. <gtsolutions@outlook.in>
Date: Wed, Aug 26, 2015 at 1:50 AM
Subject: UK EB Form Filling Process
To: "ashwini.koppisetti@gaiangroup.net" <ashwini.koppisetti@gaiangroup.net>

Dear Ashwin Koppisetti,

 

Greetings,

 

Sorry that I could send you mail immediately, so here are the details as we discussed earlier and I ensure u will receive the same from official email address.

 

Project: NON-VOICE Data Transcription process

Process: UK, US, CANADA Electricity Bill Data transcription process.

Work Type: Excel or Client Providing paid software.

Load: 7000 forms/ Agent/ month

Slots: 5 slots available with fixed 10 Seater/slot. (Slot no.s can be increased in 3-6 months time duration based on centre performance.)

Payout: Rs. 25/- per form

Billing: Every 21st day of the month.

Billing Details: Work load for 15 days will be send to the centre and centre had to finish off the transcription work and need to submit back before end of 16th day for every cycle. The work will be under quality check for 3 days and on 19th day based of quality achieved payment will be raised on 20th day.

Then centre received the second cycle work load on 21st day and then centre can start its work from 22nd day.

Charges:

*No consulting or Royalty Charges.
*Rs. 1, 00, 000/- Refundable Security Deposit Applicable, this will be mentioned in agreement.
*Rs. 75, 000/- Software Charges Applicable. (Optional)
*Rs. 30, 000/- Center registration Charges Applicable. (Registration details will be send to your official mail id)

 

Technical Requirements: Basic 2007 OS, Basic System and Broad band.

 

 

Regards

G. PRADEEP KUMAR

DIRECTOR

(HR & Operations)

Greevio Techno Solutions Pvt. Ltd.,

Reg. Off: Sri Sai Building, Basement, New No 102, Old No 337, 
Arcot Road, Kodambakkam, Chennai – 600024.

(O): +91-44-4510 2221 (M): +91-9962322322

Web: www.gtspl.in [2016-02-25: Link removed as the domain already not exists]

 

Skype ID: gtspl2013 & gtsolutions.

Domain registration data of gtspl.in:

Domain Name: GTSPL.IN
Registry Domain ID: D7761487-AFIN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-10-15T04:26:43Z
Creation Date: 2013-10-09T09:43:35Z
Registrar Registration Expiration Date: 2015-10-09T09:43:35Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: CR152425793
Registrant Name: Murali T
Registrant Organization: Greevio Techno Solutions
Registrant Street: Avadi
Registrant City: Chennai
Registrant State/Province: Tamil Nadu
Registrant Postal Code: 600054
Registrant Country: India
Registrant Phone: +7.200009940
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: gtsolutions@outlook.in
Registry Admin ID: CR152425795
Admin Name: Murali T
Admin Organization: Greevio Techno Solutions
Admin Street: Avadi
Admin City: Chennai
Admin State/Province: Tamil Nadu
Admin Postal Code: 600054
Admin Country: India
Admin Phone: +7.200009940
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: gtsolutions@outlook.in
Registry Tech ID: CR152425794
Tech Name: Murali T
Tech Organization: Greevio Techno Solutions
Tech Street: Avadi
Tech City: Chennai
Tech State/Province: Tamil Nadu
Tech Postal Code: 600054
Tech Country: India
Tech Phone: +7.200009940
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: gtsolutions@outlook.in
Name Server: NS63.DOMAINCONTROL.COM
Name Server: NS64.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-08-26T7:00:00Z <<<

Update December 10, 2015: Today I received from Pradeep Kumar the following email to both of my email addresses:

Dear Rudolf Faix,

Really shock seeing to you comments upon the Post in which you have judged and projected me with your unwanted comments and meaningless comments with out even knowing whom we are and what we are and what business we are involved in.

We are not consultants and we do not outsource any Projects, infact we are looking for BPO projects.

I really do not understand that where have you find this posting, i have not mailed any such mail or posting in the month of August or before that or after that. That Project that was mentioned in the post was a failure Project for ours, Apart we have also stop access to the mail id mentioned in the post since June 2015 and also lodged complaint against the same since the mail was hacked by someone in the month of June 2015.

Its really disgusting to see the post in which you have projected me completely wrong without knowing anything about me, my company and my Business, just by an unofficial mail without knowing the truth you posted this blog and spoiling our businesses.

I request you to delete the post that you have posted in the blog so that my name does not get spoiled unwanted among my clients, also i have many inquiries from my client for the past few days. So kindly do not indirectly block my business by posting such posts in blogs without knowing anything about us properly.

Kindly delete the post sooner.

Regards

G. PRADEEP KUMAR

DIRECTOR

Greevio Techno Solutions Pvt. Ltd.,

Kodambakkam, Chennai - 600024.

(O): +91-9962-322-322

Web: www.greevio.com

For the case that they have stopped the email-id in June, how it comes that emails got sent on August 26? For the case they deleted the email then they are guilty by themselves if someone other registered exactly the same email address. As Greevio is using a free service for their email they failed their duties of commercial care for the case someone else opened their email account after deletion or hacked the email account, what does not make them more trustful. Why they did not send out any excuse for the case that the email account got really hacked? The sent emails are normally available in the sent folder.

The email address of the email is matching with the email address in their domain registration. In such a case Greevio has to take care that their accounts are not getting hacked. Simple sending out emails and telling afterwards that the account got hacked is not really the way how such problems can get solved. In such a case they have to make investigations and file a case at the law court. The authorities have the possibility to get the logfiles where the IP address is written from where the account got accessed. With the IP address the "hacker" can get located.

Not one hacker has any interest to send out campaign offers under the name of another company. What will happen if the future customer makes a call instead of mailing back. Such a process is too risky for a hacker, because he has the risk during the money transfer that he can fallen into a trap from the police.

Hackers of the kind like mr. Kumar likes to make us to believe are normally found in his own direct environment of the victim. Such hackers can get easily identified.

Another possibility and plausible explanation would be that someone has faked the offer. Such a person can get found in the direct environment from mr. Kumar too. Such a person is normally an enemy of the victim and each email can get tracked back to the sender by using the logfiles. In any case need mr. Kumar file a case at the authorities in this case and wait for judgement for updating the post with the true story. If he has nothing to hide then he will be interested to find the real guilty one, file a case and forward a copy of the judgement to me for publishing it.

It does not help a victim to delete his domain in such a case. It even does not make any sense to delete a domain 11 months before the expiration date. Domains are normally valid for one year. Someone, which likes to change his domain name, knows this already at the time when he needs to extend his domain subscription, because he does not get from the domain fees any money back.

Domain ID:D7761487-AFIN
Domain Name:GTSPL.IN
Created On:09-Oct-2013 09:43:35 UTC
Last Updated On:20-Nov-2015 08:17:43 UTC
Expiration Date:09-Oct-2016 09:43:35 UTC
Sponsoring Registrar:GoDaddy.com, LLC (R101-AFIN)
Status:PENDING DELETE RESTORABLE
Status:HOLD
Status:REDEMPTIONPERIOD

The registration of the new domain greevio.com has done 3 days before the deletion of the old one. Why Mr. Kumar waited additional 20 days before he has written his complaint? 

Domain Name: GREEVIO.COM
Registry Domain ID: 1980995246_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-12-09T13:12:52Z
Creation Date: 2015-11-17T04:00:53Z
Registrar Registration Expiration Date: 2017-11-17T04:00:53Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Pradeep Kumar
Registrant Organization:
Registrant Street: Chennai
Registrant City: Chennai
Registrant State/Province: Tamil Nadu
Registrant Postal Code: 600024
Registrant Country: India
Registrant Phone: +91.9962322322
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: gtsolutions@outlook.in
Registry Admin ID:
Admin Name: Pradeep Kumar
Admin Organization:
Admin Street: Chennai
Admin City: Chennai
Admin State/Province: Tamil Nadu
Admin Postal Code: 600024
Admin Country: India
Admin Phone: +91.9962322322
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: gtsolutions@outlook.in
Registry Tech ID:
Tech Name: Pradeep Kumar
Tech Organization:
Tech Street: Chennai
Tech City: Chennai
Tech State/Province: Tamil Nadu
Tech Postal Code: 600024
Tech Country: India
Tech Phone: +91.9962322322
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: gtsolutions@outlook.in
Name Server: NS41.DOMAINCONTROL.COM
Name Server: NS42.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-12-09T23:00:00Z <<<

If mr. Kumar is a real business man, which is running a center, then he would know about the consumer data protection law from the traditional outsourcing countries, which is not new - it older than 10 years. Why in this case he is offering "Medical Transcription/ Billing/ Coding", "Data Entry", "Back Office", "Data Conversion Services", "Inbound/ Outbound Customer Support/Care", etc. on his website?

How Greevio can offer a "Mailing Support" if they are not able to keep hackers away from their own accounts?

At his domain registry mr. Kumar is showing that he even does not know the difference between a city and a street. It is nice from the ICANN that everybody can file a complain about it.

Which client will have trust into such a company?

The criminal Deepak Parmar is misusing the copies of the company documents INFOCL Technologies Pvt. Ltd. A verification email with the company owner shows the scam.

Such a behavior destroys the reputation of the real company and needs to get prosecuted in front of the law court. I hope that this scammer ends up in jail and the key to the jail gets thrown away. Responsible for this are the authorities from India. As nobody has done something against this scam the whole country will get implausible. I can understand all these people which are already rejecting making business with Indian companies. If the few real business owners will not defend their own reputation in their own country by starting their own war against the scammer then they will lose a lot or all of their international opportunities!

The email of the scammer Deepak Parmar:

From: Infocol Technologies [mailto:infocoltechnologies@gmail.com]
Sent: Saturday, August 22, 2015 3:19 PM
To: l.b.christiansen@deepbluem.com
Subject: RE:Require CCL VVT Campaign for my company

Hello,

Thank you for your quick reply. We are attaching all documents in word image format. We would like to inform you that we are ready to carry out this process and we have thoroughly gone all of your requirement, infra requirement and technical details as well. We are well equipped with set up and other necessary requirements to start this campaign.

Expecting for your further coordination and swift reply.

With thanks and regards,

Deepak Parmar

(Partner)

Infocl technologies PVT LTD(Mumbai)
Mobile: +91 8260647892
E-Mail: infocoltechnologies@gmail.com

Skype : deepak_parmar2

Our Presence Mumbai & Pune |

______________________________________________________________________________________________________________

DISCLAIMER: This communication may contain privileged or other confidential information. If you are not the intended recipient, or believe that you may have received this communication in error, please reply to the sender indicating that fact and delete the copy you received. In addition, if you are not the intended recipient, you should not print, copy, retransmit, disseminate, or otherwise use the information contained in this communication. Thank you.

DETAILS OF DOCUMENTS.DOCX (742.54 kb)

I have extracted the the graphics from the attached Word document and enhanced (sharpened) them for making them better readable. The transmitted documents are as following:

As the name in the email (Infocol Technologies [mailto:infocoltechnologies@gmail.com]) is different to INFOCL Technologies a lookup at the Indian company register brought the following results:

Here we don't find a partner with the name Deepak Parmar. So we have to ask the registered company owner if the partner is not registered or under registration before someone make business with this company. The response from the company owner is the following one:

From: hemant chavaan [mailto:hemantchavaan@hotmail.com]
Sent: Sunday, August 23, 2015 3:50 AM
To: l.b.christiansen@deepbluem.com; 'Infocol Technologies' <infocoltechnologies@gmail.com>
Subject: RE: Require CCL VVT Campaign for my company

 

Hi lars,

Good morning.

This is Hemant chavaan here, I am director & chairman of Infocl technology pvt ltd.

On my behalf I dont know who is using my company name. I have a doubt that suck fake identity might create problem to your organisation & mine also.

Pl take care while dealing with any such communication in future.

Regards
Hemant chavaan

Sent from my Windows Phone

Here we got the scam confirmed - a person with the name Deepak Parmar is at the company INFOCL Technologies Pvt Ltd. completely unknown. How he can be a partner in this case?

Scammers are lazy. They are even too lazy to use their brain. For this is it easy to identify them. In this case Parikshit Nayak (Facebook profile, LinkedIn profile) director from Sun Step Infotech Pvt Ltd has copied campaigns from Deep Blue Marketing and offered them with huge upfront fees to other centers. He has been thinking that he is clever and did not offer the campaign at the social networks (Facebook, LinkedIn, etc.).

The upfront fee has been for one center too high and this center tried to bypass the scammer by going into contact with the client directly. As Deep Blue Marketing has an exclusive contract with the client the client forwarded the offer to Deep Blue Marketing (PRF From Sunstep Infotech Pvt Ltd.pdf (106.10 kb)).

Parikshit Nayak and of Sun Step Infotech Pvt Ltd have no contract with the client or with Deep Blue Marketing. For this reason Parikshit Nayak and of Sun Step Infotech Pvt Ltd has not rights on the offered campaign. As Parikshit Nayak and of Sun Step Infotech Pvt Ltd have offered the campaign from the cruiselines is their behavior simple a criminal action. In a civilized culture gets such a fraud prosecuted in front of the law court and convicted persons are not considered trustworthy and therefore can not exercise a directorship of a company.

Offering something without owning it is not only a fraud which gets prosecuted in front of a criminal court. In this case it even destroys the reputation of the client. This is a second case which gets prosecuted in front of a civil court and a commercial court, because of the fraud done by the company SunStep Infotech Pvt Ltd and in person of Parikshit Nayak.

A screenshot of the offer sent out from SunStep Infotech Pvt Ltd. It shows the campaign offer, which got found in original and with all conditions at "CCL VVT (VIRTULY VOICE TECHNOLOGY) NOONE VOICE AVATAR CAMPAIGN":

It is nice from the scammer to print it with his company information. This makes it easier for the authorities to file a case against the company. At the provided homepage address we'll find the following information about the responsibility:

It does not make any sense in such a case to hide the owner information in the domain registry by using a proxy service. Here are the registry data of the domain sunstepinfotechpvtltd.com:

Domain Name: SUNSTEPINFOTECHPVTLTD.COM
Registry Domain ID: 1896395871_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2015-03-19T02:19:15Z
Creation Date: 2015-01-17T10:53:02Z
Registrar Registration Expiration Date: 2016-01-17T10:53:02Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Domain Status: clientTransferProhibited
https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Web Key Network Pvt. Ltd.
Registrant Organization: TradeKeyIndia.Com
Registrant Street: B-250, Hastsal Colony, ( Near Police Station ), Uttam Nagar
Registrant City: New Delhi
Registrant State/Province: Delhi
Registrant Postal Code: 110059
Registrant Country: IN
Registrant Phone: +91.9999065097
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: tradekeyindia@hotmail.com
Registry Admin ID:
Admin Name: Web Key Network Pvt. Ltd.
Admin Organization: TradeKeyIndia.Com
Admin Street: B-250, Hastsal Colony, ( Near Police Station ), Uttam Nagar
Admin City: New Delhi
Admin State/Province: Delhi
Admin Postal Code: 110059
Admin Country: IN
Admin Phone: +91.9999065097
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: tradekeyindia@hotmail.com
Registry Tech ID:
Tech Name: Web Key Network Pvt. Ltd.
Tech Organization: TradeKeyIndia.Com
Tech Street: B-250, Hastsal Colony, ( Near Police Station ), Uttam Nagar
Tech City: New Delhi
Tech State/Province: Delhi
Tech Postal Code: 110059
Tech Country: IN
Tech Phone: +91.9999065097
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: tradekeyindia@hotmail.com
Name Server: ns1073.websitewelcome.com
Name Server: ns1074.websitewelcome.com
DNSSEC:Unsigned
Registrar Abuse Contact Email: abuse-contact@publicdomainregistry.com
Registrar Abuse Contact Phone: +1-2013775952
URL of the ICANN WHOIS Data Problem Reporting System:
http://wdprs.internic.net/
>>>Last update of WHOIS database: 2015-08-11T22:23:28+0000Z<<<

The Indian company register shows us the address and the responsible persons of a company:

A simple Google search shows us where the copied campaigns are getting offered. In the case Parikshit Nayak are getting the campaigns offered at quikr.com. As here the scammer Parikshit Nayak is offering the campaigns as a private person is it possible to file a case against Parikshil Nayak in front of the criminal court and civil court.

Parikshit Nayak seems not only to have an identity problem - he has a problem with women too. He is searching under the name Rahul Agee by using the same phone number as for the call center scam at vivastreet.co.in for girl friends:

Here a few man-hunt pictures of the scammer Parikshit Nayak:

Update Jan. 18, 2017: Link to the domain sunstepinfotechpvtltd.com removed as the domain already does no longer exist.

Ambuj Sahoo tries to impress me with his barking and wrong information in his email. Instead of reading and try to understand first my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das" he tries to impress me with things, which I have never written about Richa Software Solutions, and he likes to distract with arguments which I have used for other scammer. It seems that Ambuj Sahoo is not able to read or he is not understanding English. Another possibility is that he has no arguments against what I have analyzed and tries to impress with barking for something completely different.

In summary is written at my previous article that the offered campaigns are not possible taking into account the law in the traditional outsourcing countries (Australia, Canada, European Union, New Zealand, USA). This argument is not invented. You can prove it by reading the Data Protection law of these countries. You can find even a court order by following the link in my article about "Data of 280,000 customers stolen: AT&T lost over $ 25 million". AT&T needed to pay a fine of US$ 25 million for 280,000 stolen customer data records during an outsourcing process. Do you really think that one company owner is so stupid and will risk such a fine by providing law protected data for you?

You can find a copy of the email which he sent to me on July 9, 2015 and on July 16, 2015 at the end of this article. In the following part I citate now only his arguments and comment them:

First of all if you go through my company domain ( www.richasoftwaresolutions.com) details then you can clearly see that every information about my company has been clearly DISPLAYED. All the details of my company address,e-mail id,contact details everything is very transparent to every one which is also mentioned on my website. Then how can you say that my information is secret and hidden on web.

The domain registry data are getting found at the end of my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das". Here gets already the first understanding problem found. The sentence "If you take a look at the Alexa global traffic rank, then you see that even the domain richasoftwaresolutions.com is a big secret on the web." means that nobody is visiting the domain richsoftwaresolutions.com. I suggest Ambuj Sahoo to change the person which is translating the content for him or to use Google translator. In any case he need to use his brain to get everything in context.

We never mention in our Project presentation that our parent client belongs to California,USA,then how COULD you KNOW that??

Here we have the next case that Ambuj Sahoo is not understanding English. I have written under the sample screenshot in my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das": "For the case that the provided date are an image the scam gets proven that not one in USA (San Bernardino is located in California, USA) will use such a character set." There is nowhere written that the client is from California, USA.

Yes we charge a Application Fees which is meant for our processing, legal documentation charge and deposit which we have to also forward to the vendor who allot us the project slots.

With this message is Ambuj Sahoo confirming that he is nothing else than a retailer of another scammer and he has no contract with any client. In this case, he has not fulfilled his commercial due diligence and is fully responsible for all disputes. In the worst case you have only the problem that you cannot reach into the pocket of a naked one.

Let us take a look again into the "Form Filling" offer from the retailer Richa Software Solutions. There is written:

• 1 center with 10 ID's are earning 4,48,000 INR per month. That are arround US$ 7,060/month
  
  
• The aggreement has a duration of 11 months. That means a center earns US$ 77,660 during the 11 months (7,060 * 11 = 77,660)
  
  
• In the email is written "This is a very genuine process which is also continue in our nearly 100+ Indian centers with China,Philippines,Srilanka International center also." If it is already running on 100 centers then the client has to pay for the work US$ 7,766,000 during the 11 months. All companies at the world, which can have such a yearly budget for a "Form Filling" process, I can call in one or two hours.

The problem is only that all this companies have an army of computer programmers, data base specialists and operators which are doing a convertion of such data within a week with 100% accuracy and without any manual typing. If you think now then you know that this process is nothing else then scam because not one company at the world will spend US$ 7 million for a data entry process where they need to prove the data for the same amount again if they can get the work done for less than US$ 10,000, in less than a week and without any risk for getting fined!

Summary: We see in this case how campaigns are getting traded from one retailer to next one. As scammer are lazy they are even not proving if the campaign is possible in respect to the law of the outsourcing country. They only like to earn from retailing campaigns. Such people like Ambuj Sahoo together with the greediness of the center owners have destroyed the complete offshore outsourcing industry. As the customer data got traded and the problems have been coming larger the traditional outsourcing countries have adjusted their data protection law. For this the offered campaigns where customer or consumer data are involved are nothing else than SCAM.

Who is a retailer of a scammer need not wondering himself to get called to be a SCAMMER! It does not matter if someone is scamming by himself or retailing from a scammer. The result for the center and in both cases the same. The result in front of the law court is for the scammer and his retailer the same too.

The complete email from Ambuj Sahoo sent to me on July 9, 2015 and on July 16, 2015 - I have only removed the documents (company registration and pan card) which he sent in copy:

Rudolf Faix <rudolffaix@gmail.com>

NOTICE AGAINST THE POST

Ambuj Sahoo <ambuj@richasoftwaresolutions.com>	16. Juli 2015 um 13:22
An: rudolf.faix@wwpa.com, rudolf.faix@wwpa.eu, rudolffaix@gmail.com
Hope you are well !!!!!!!!!!!!!!!!!!!!!!!!! I am Mr Ambuj Kumar Sahoo PARTNER of Richa Software Solutions based at Bhubaneswar,Odisha.This mail is regarding your scam posting against our organization in your portal. I would like to INTIMATE YOU that, what ever you have posted about my organization is completely FAKE, ILLEGAL and unauthenticated. First of all if you go through my company domain (www.richasoftwaresolutions.com) details then you can clearly see that every information about my company has been clearly DISPLAYED. All the details of my company address,e-mail id,contact details everything is very transparent to every one which is also mentioned on my website. Then how can you say that my information is secret and hidden on web. We also have Authorization letter from my parent client for outsourcing their BPO process.We also sign SLA(AGREEMENTS) with our clients MENTIONING all details about the project and payment. We make it very clear BEFOREHAND TO ALL OUR CLIENTS that payment shall be done according to accuracy parameters and ALL MY clients are getting payments EXCEPT SOME DEFAULTERS AND MISCHIEVERS WHOSE WORKS DO NOT COMPLY TO THE ACCURACY PARAMETRE. For our BPO department,we have maintained different teams like:-SALES TEAM,SUPPORT TEAM,CUSTOMER CARE TEAM,HR TEAM AND ACCOUNT TEAM.Our main focus is that how our center will got maximum to maximum billing AGAINST WHICH WE WILL GET OUR ROYALTIES PROPORTIONATELY FROM THE MOTHER CLIENT.....SO QUESTION OF CHEATING OUR CLIENTS DOESNOT ARISE AT ALL. How can you say that our client is Fake ?? Have you ever contacted THEM?? You cannot judge our clients without knowing OR INTERACTING WITH THEM .PROBABLY SOME OF THOSE FAKE MISCHIEVERS HAVE MIS GUIDED YOU TO MAKE SUCH IRATIONAL AND IRESPONSIBLE COMMENTS TO DISTURB OUR GOODWILL ... WHICH IS FAR AWAY FROM OUR REAL STATURE AND CREDENTIALS IN THE MARKET We never mention in our Project presentation that our parent client belongs to California,USA,then how COULD you KNOW that?? Yes we charge a Application Fees which is meant for our processing, legal documentation charge and deposit which we have to also forward to the vendor who allot us the project slots.If you require further information about our company then I request you to contact me directly instead of posting such type of baseless message. Also kindly check our company registration and pan card for your reference. So Finally I WARN YOU TO remove the scam messages from your blog against our organization OTHERWISE WE WII BE COMPELLED TO TAKE SHELTER BEFORE THE PROPER COURT OF LAW TO PROSECUTE YOU AGAINST SUCH SERIOUS MISCONDUCT UNDER THE CYBER LAW   Thanks & Regards, Ambuj Kumar Sahoo (Director) (Richa Software Solutions) Mob:-9124336322. M-72,1st Floor, Madhusudan Nagar, Unit-IV, Bhubaneswar,Odisha-751022. skype:-ambuj.sahoo www.richasoftwaresolutions.com.

Facebook profile of Ambuj Sahoo

LinkedIn profile of Ambuj Sahoo

Update July 17, 2015 9:40am GMT: In the Facebook Group GENUINE OUTSOURCING tries to explain me Sumanta Kumar Pradhan that I'm wrong. Sumanta Kumar Pradhan tries to do this the same way like Ambuj Sahoo only with statements without prove. Even an offer to tell me where I have made a wrong calculation remains unanswered. That is not really a base for a discussion about a problem. Here is a printout of the discussion: Sumanta-Kumar-Pradhan-GENUINE-OUTSOURCING.pdf (1.58 mb). Observe please how Sumanta Kumar Pradhan is contradicting himself during the discussion and how he is dismanteling himself in faking proves.

Typical for a scammer is that he cannot show his face in his profile because he does not like to provide a manhunt picture by himself. So Sumanta Kumar Pradhan do it too.

Update Jan. 18, 2017:
Link from the Facebook profile Sumanta Kumar Pradhan (https://www.facebook.com/kumar.singhdev2015) removed as it returns error 404 - not found.