Offshore Outsourcing & Scammer

For the case you have not read the start of the scam, then you should start reading at: Presumptive scammer Christine Wisner to get the content of the full case.

Christine Wisner even expected, that everybody will be available at 2:35am Philippines time or 0:05am Indian time. Normal people, like me are already sleeping at this time. For this I have seen the conference in the morning after I waked up. Already this shows the egoism from Christine Wisner.

Like every scammer, she thinks that she need to write something and that is the only truth. Any document, which can prove her allegations are still missing or simple not available. As she lies already in her profiles, why should someone believe what she is writing now?

The facts that I see in this discussion is only the fake "Transfer Summary Xoom form". That is proven, because Willpower Infotech Limited submitted it and Christine Wisner ignored it completely. If she did not send it to Willpower Infotech, then she would reject immediately the existence of the document.

For the case that Wendy Fischer and Chad Saddoris are even existing (their messages got sent by Christine Wisner - you can prove it at the Skype screen shots at the end of this article), then it seems to be that they are partner in crime with Christine Wisner. It is really not possible that from 154 transmitted leads is not one valid. The three scammer Christine Wisner, Wendy Fischer and Chad Saddoris are even to lazy to document for each reject the reason.

I'm not involved in this case and for this I see the case different than Christine Wisner. For me is it logical that Christine Wisner is a SCAMMER. She could nothing prove during the full conference. My recommendation is to bring her in front of the law court.

As I still have the Austrian Timezone installed at my laptop the time is the Austrian one and not the Philippine time. You have to add 7 hours to the written time.

Skype conference with Christine Wisner (screenshots are attached to this article):

[20.03.2015 19:35:25] *** Christine Wisner hat Willpower Infotech Limited, Rudolf Faix hinzugefügt ***

[20.03.2015 19:37:34 | Bearbeitet 19:37:48] Christine Wisner: please reply gentelmens

[20.03.2015 19:45:47] Christine Wisner: i am waiting for you

[20.03.2015 19:45:55] Christine Wisner: please reply

[20.03.2015 19:47:11] Willpower Infotech Limited: yes

[20.03.2015 19:47:13] Willpower Infotech Limited: miss

[20.03.2015 19:47:17] Willpower Infotech Limited: tell me

[20.03.2015 19:47:27] Christine Wisner: see the leds submitted from monday 9th march , a

[3/13/2015 1:51:31 AM] Wendy Fischer: it seems it is a waste of your time as well

[3/13/2015 1:51:56 AM] Wendy Fischer: you have submitted 154 leads this week

[3/13/2015 1:52:04 AM] Wendy Fischer: 113 Automated Rejections

[3/13/2015 1:52:10 AM] Wendy Fischer: 28 have been evaluated

[3/13/2015 1:52:12 AM] Wendy Fischer: 0 are billable

[3/13/2015 1:52:29 AM] Christine Wisner: can you see ths weeks submittion

[3/13/2015 1:52:56 AM] Christine Wisner: till yesterday

[3/13/2015 1:54:29 AM] Chad Saddoris: those are this weeks leads

[3/13/2015 1:54:42 AM] Chad Saddoris: you have submitted 154 leads this week

113 Automated Rejections

28 have been evaluated

0 are billable

[3/13/2015 1:54:48 AM] Chad Saddoris: so not good at all

[3/13/2015 1:55:03 AM] Christine Wisner: from 9th mrch

[3/13/2015 1:55:07 AM] Chad Saddoris: yep

[3/13/2015 1:55:28 AM] Wendy Fischer: from Monday, march 9th thru right now

[3/13/2015 1:55:43 AM] Wendy Fischer: so we need to pause you at end of business day

[20.03.2015 19:47:28] Willpower Infotech Limited: Mr mohith here

[20.03.2015 19:47:57] Christine Wisner: CHAD and Wendy is the buyer for your Quality leads

[20.03.2015 19:48:26] *** Christine Wisner hat chatwin.caberte hinzugefügt ***

[20.03.2015 19:48:55] Christine Wisner: [12:12:58 AM] Chad Saddoris: we gave you the reports our client provides

[12:13:06 AM] Chad Saddoris: and your leads were the worst I've ever seen

[12:13:14 AM] Christine Wisner: i just want you to come and give the report in the group once

[12:13:39 AM] Chad Saddoris: what dates did your run

[12:13:48 AM] Chad Saddoris: I send you a report for the entire date range

[12:14:01 AM] Christine Wisner: thank you , chad

[12:14:08 AM] Chad Saddoris: what dates?

[12:14:15 AM] Chad Saddoris: and tell them their leads were horrible

[12:16:15 AM] Chad Saddoris: when did you start?

[12:16:31 AM] Christine Wisner: yes

[12:17:05 AM] Christine Wisner: i also said them , that due to them i lost your campaign , where you have paid me in the past also

[12:17:29 AM] Chad Saddoris: so what date do you want the report from?

[20.03.2015 19:49:00] *** Willpower Infotech Limited hat Dialhub Info Solutions hinzugefügt ***

[20.03.2015 19:49:58] Christine Wisner: WILLPOWER , your leads are all horrible quality , and due your quality ,i lost my campaign , that was paying me all the time

[20.03.2015 19:50:31] Christine Wisner: please say your part ??

[20.03.2015 19:52:09] Christine Wisner: say ?

[20.03.2015 19:52:33] Christine Wisner: you dont belive me

[20.03.2015 19:53:03] Christine Wisner: send all your leads submitted in a exel file , here in this group

[20.03.2015 19:53:23] Christine Wisner: and the buyer will directly report you here in this group

[20.03.2015 19:55:38] Willpower Infotech Limited: if my quality were not good, u shud have stopped me then and there only

[20.03.2015 19:56:20] Willpower Infotech Limited:

no feedback from u. u need to work along with us for the quality

[20.03.2015 19:56:36] Willpower Infotech Limited: many time i tred to contact u

[20.03.2015 19:56:47] Willpower Infotech Limited: but no reply from u

[20.03.2015 19:57:32] Christine Wisner: the day i got the report , the next day i asked your partner dailhub to stop dailing from that day and asked him to inform you

[20.03.2015 19:57:35] Willpower Infotech Limited: what u think do our emplyess are working as free of cost

[20.03.2015 19:57:39] Christine Wisner: and he did informed you

[20.03.2015 19:58:16] Christine Wisner: you think your old leads will be billed by MSM ?

[20.03.2015 19:58:25] Willpower Infotech Limited: hello

[20.03.2015 19:58:34] Christine Wisner: yes

[20.03.2015 19:58:42] Willpower Infotech Limited: we buy new DATAS

[20.03.2015 19:59:01] Christine Wisner: either your vendor is fraud

[20.03.2015 19:59:08] Willpower Infotech Limited: its cost of 30k

[20.03.2015 19:59:19] Christine Wisner: or you are giving me old data

[20.03.2015 19:59:33] Christine Wisner: and its not only according to me

Willpower Infotech Limited

[20.03.2015 19:59:50] Christine Wisner: MSM also is reporting that

Willpower Infotech Limited

[20.03.2015 20:00:28] Willpower Infotech Limited: see he that person always say with everyone

[20.03.2015 20:00:34] Willpower Infotech Limited: buy datas

[20.03.2015 20:00:48] Willpower Infotech Limited: from me ill give u frish leads

[20.03.2015 20:00:57] Willpower Infotech Limited: Bla ba bla

[20.03.2015 20:01:37] Willpower Infotech Limited: dialhub has informed us to stop the dialing and later u also informed us to stop and was asked to speak to u on march 9

[20.03.2015 20:02:39] Christine Wisner: listen , i dont have any grudge against you! you got me mad as you re saing this without knowing. MSM , the buyer is not going to pay for the laeds. but the same time he is clearing payout for other centers !

[20.03.2015 20:02:59] Christine Wisner: so i cant pont finger at them

[20.03.2015 20:03:26] Christine Wisner: [3/13/2015 1:54:29 AM] Chad Saddoris: those are this weeks leads

[3/13/2015 1:54:42 AM] Chad Saddoris: you have submitted 154 leads this week

113 Automated Rejections

28 have been evaluated

0 are billable

[3/13/2015 1:54:48 AM] Chad Saddoris: so not good at all

[3/13/2015 1:55:03 AM] Christine Wisner: from 9th mrch

[3/13/2015 1:55:07 AM] Chad Saddoris: yep

[3/13/2015 1:55:28 AM] Wendy Fischer: from Monday, march 9th thru right now

[3/13/2015 1:55:43 AM] Wendy Fischer: so we need to pause you at end of business day

now say how will i pay them ?

[20.03.2015 20:05:33] Willpower Infotech Limited:

but u have not answered me when i tried to reach u from that day

Dialhub Info Solutions: what else could be done

[20.03.2015 20:06:07] Christine Wisner: i was not online for 2-3 days

[20.03.2015 20:06:13] Willpower Infotech Limited: oh

[20.03.2015 20:06:15] Willpower Infotech Limited: cool

[20.03.2015 20:06:18] Willpower Infotech Limited: miss

[20.03.2015 20:06:38] Willpower Infotech Limited: ur replying to other center

[20.03.2015 20:06:50] Willpower Infotech Limited: but u dnt have time to reply us

[20.03.2015 20:07:05] Christine Wisner: to some centers who are submitting leads or just joined

[20.03.2015 20:07:12] Willpower Infotech Limited: shall i give chat histry???

[20.03.2015 20:07:34] Willpower Infotech Limited: do u think i dnt have any other center contact

[20.03.2015 20:08:36] Christine Wisner: i am adding you to chad and wendy

[20.03.2015 20:08:56] Christine Wisner: give your 3 weeks report in the group

[20.03.2015 20:09:22] Christine Wisner: and ask them directly

[20.03.2015 20:12:27] Willpower Infotech Limited: finally what is the end for this issue, we have dialed for 3 weeks and let us know what is billable and when will i get the payouts?? that's it

[20.03.2015 20:14:31] Christine Wisner: your quality is a direct issue for the buyers

[20.03.2015 20:14:42] Christine Wisner: but not for other centers

[20.03.2015 20:14:57] Christine Wisner: the buyer is ready to release the billable for others

[20.03.2015 20:15:27] Willpower Infotech Limited: u have to pay many center

[20.03.2015 20:15:37] Willpower Infotech Limited: i knw very well

[20.03.2015 20:15:52] Willpower Infotech Limited: am nt talking abt myself only

[20.03.2015 20:16:04] Willpower Infotech Limited: am fighting for others also

[20.03.2015 20:16:27] Christine Wisner: i have paid centers from you city , today itself

[20.03.2015 20:16:33] Willpower Infotech Limited: i request the other people in the group participate in the discussion

[20.03.2015 20:16:40] Christine Wisner: sure

[20.03.2015 20:18:27] Willpower Infotech Limited:

if quality is the issue, u shud have stopped me. u never gave me any feedback for the transfers made

then y u didnt pay my partner center Dialhub, he is also begging behind you

he is also in my city

[20.03.2015 20:19:25] Willpower Infotech Limited: we sent daily report and we never got any feedback, now tell me whose mistake it is???

answer me for this???

[20.03.2015 20:19:51] Christine Wisner: the moment , i got the report , i paused you the next day

[20.03.2015 20:21:25] Willpower Infotech Limited: can u share the mail in which u have sent the report

[20.03.2015 20:22:25] Willpower Infotech Limited: i got only one report for the last week of february

and what hap to 1st & 2nd week of march

[20.03.2015 20:22:52] Willpower Infotech Limited:

and moreover u have not officially informed me to stop dialing for EDU

[20.03.2015 20:24:37] Christine Wisner: i am shareing the report that i got directly from the buyers end Chad and wendy !

[20.03.2015 22:48:01] Christine Wisner: DO YOU NEED TO SAY ANY THING RUDOLF FAIX ??

[20.03.2015 23:29:11] Dialhub Info Solutions: hello

[20.03.2015 23:30:04] Dialhub Info Solutions: ms. christine, first of u try to respond to the centers, if u don't do it, then name goes in tasks

[20.03.2015 23:37:01] Dialhub Info Solutions: mrs. christine - pls respond to me when i ask u something

Update: The case continues - Christine Wisner - she tries to explain me that I'm wrong

Update: The case continues - Christine Wisner - she tries to explain me that I'm wrong

A business is only good if the risk is low and the earnings are high. In the following offer is it a good business only for the SCAMMER. The center owner has even the risk to end up in jail while the scammer is hiding himself.

A friend forwarded me the following offer and asked me about my opinion:

Hello!
We outsource US Inbound Technical Support Campaign! from more than 3 years and complete genuine in terms of accounts & calls. We operate from Mumbai, India. We do not charge any Royalty, consulting fees & security deposit.
We keep transparency in our Business.

The following are the details of the process:-
Agents required: 10 or more
Technician: 1 or more
US Toll Free Number
Payment Gateway
Dialer
Lease line with minimum speed of 2 MBPS
Website (Optional)
Computer's with good configuration.(Windows 7 preferred)

Pricing for Windows, Pop u calls: (Prepaid System)
1. Price for 10-50 calls  - Rs. 850/- per call
2. Price for 51-100 calls - Rs. 800/- per call
3. Price for 101-200 calls - Rs. 750/- per call
4. Price for 201-350 calls - Rs. 700/- per call
Note: 30 paid test calls per day will be provided only for 3 days at start, 30 calls for 3 days.

The following are the details of the US Inbound Tech Support Campaign:-
1. Campaign will be running for minimum 10 calls only.
2. The payment for the campaign will be in advance. Minimum 48 working hours ago (Wire Transfer). No Credit is given on any grounds.
3. Calls will be received from US / Canada customers only.
4. Timings for the campaign to start are 10:00 pm to 5:00 am IST (Monday - Friday).
5. Call recording to be provided, if required.
6. Center should have a US / Canada Toll Free Number only.
7. Minimum 10 - 12 calls will be routed per slot.
8. Daily MIS report for the calls is to be shared at EOD compulsorily for verification. If not shared, the report provided from contractor will be final and undebatable..
9. If any issue or problem occurs, campaign will be paused and will be active once it is approved by the Contractor itself.
10. Any called missed or abandoned due to lack of technology or late communication will be counted as paid call to the client.
11. Calls Category – Webmail calls, Pop up calls, Antivirus calls, Tablet calls, PC running slow, MAC calls, Printer calls, Antivirus not downloading or running etc..
12. We are no where concerned whether the center makes sale's out of the Inbound calls or not.
As we provide the best calls and there is also some effort shown from the center to up-sell the customers.
13. No replacement for calls will be given on any grounds.

PS: No free or test calls provided. Only Serious Call Centers / BPO contact me and please don't waste mine as well as your time.

Thanks & Regards,
Mr. Priyesh Rao
Cell - +91 9820557973
Skype - priyesharao
Website - www.euroanswerllc.com
Reference Center in Begumpet, Hyderabad

If somebody gets an offer that he need not pay his debts for the case he lost his income for a low monthly fee, then this product will be a good selling product. On the other side insurance companies and their agents are promising you the heaven on earth to get your signature on the contract. The insurance business is like each other business a for-profit company. So the insurance companies are not enjoying in spending more money than they earn on a specific insurance. The profit need to get more and more without any regard to their customers.  For this they are inventing terms and conditions, which are for a normal person not understandable.  In this terms and conditions are the obligations of the customer very clear defined – he has to pay for the insurance. The rights of the customer are already not so clear defined. The cases where the insurance company has to pay are very restricted.  These restrictions are hidden very well in the terms and the conditions and written in a jargon, where even lawyers can have different opinions have about them.

Insurance companies and their agents are only salespeople. They are praising their products and mostly earning per sale. For this they are interested in a fast sale and not interested in giving a comprehensive customer consultation. 

Insurance is only functioning if a lot of people are paying for it and only a few cases will happen where the insurance need to make a payout. For this the insurance will find thousands of reasons why your case is not covered by the insurance.

With the economic downturn in Europe a lot of people lost their jobs and liked to use their PPI insurance. At this time a lot of them got it that they have paid for nothing because valid have been the written conditions and not the exaggerated promises of the insurance agents. The insurance companies acted like expected and rejected as much cases as possible. Their customers used all instances and options which they had to get for what they paid for. As very much people have been victims of this practice they government installed the financial ombudsman service with this cases.

UK Financial Services Authority - What is payment protection insurance?

UK Financial Services Authority - How to claim for mis-sold PPI

UK Financial Ombudsman Service - how to complain - if you think you've been mis-sold PPI

UK Financial Ombudsman Service: PPI - your case with us:

Seven out of every ten complaints that people refer to us at the ombudsman are about payment protection insurance (PPI). And with a thousand new cases still arriving every working day, this is our biggest job ever.
With this volume of complaints, it’s probably going to take us years, not months, to sort out all the issues involved. This is why we have significantly scaled up our operation.

The Office of Fair Trading was responsible for protecting consumer interests throughout the UK. It closed on 01 April 2014, with its responsibilities passing to a number of different organisations including the Competition and Markets Authority (CMA) and the Financial Conduct Authority.

For advice or help with a consumer problem, contact Citizens Advice.

In a good shape are the call/contact centers, which have been selling PPI under the name of their client and with a client provided script which they still have. In this case the client is responsible for the refunds to their customer.

All the call/contact centers, which have been using their own name for selling PPI are in a bad shape. The insurance will ask back their paid commission for the bad sales and has a good chance to win in front of a possible law court. 

Remember:

• The written word is counting in the case of a dispute more than the spoken one.
• Confirm all phone calls by letter or email. 
• Keep a copy of all documents and communications for at least 8 years on a save place. 

In Europe, only those terms and conditions of the insurance companies are good, which are compulsory required by law.  In this case, the insurance terms and conditions are governed by law. For all other classes of insurances the insurance companies are free in setting up their own terms and conditions.

The insurance companies are very creative in inventing new products. All this products have one thing in common: It should bring more earnings and in the best case no expenses.  For this they are inventing insurances against risks, which should never happen. The insurance policy itself is written in normal sized characters. The full terms and conditions are written in so small letters that you need a magnifying glass to read them. The insurance conditions are written in a jargon that you need to consult a lawyer who translates them into an understandable language.  To confuse the policyholder more, the attached insurance conditions are for all by the insurance company offered insurances and not only for the specific case. The purpose of this procedure is that the customer does not read and understand the terms of the insurance and that he trusts to the spoken statements given by the insurance agent. In front of the law court are only the written terms and conditions valid. If you analyze this terms and conditions you’ll get the result that all the possible requirements for a claim are excluded.

For example: You can make an insurance against fire of a potato field. You will only be able to file an insurance case if the potato field has been under water as the fire has started. A volcanic eruption is excluded as a natural disaster. If the unlikely case really happens, then the payment of the damages gets dismissed for the reason, that the potato field got destroyed first by the water and not by the fire.

Don’t forget: Each business is done to maximize the profit of the company and their shareholders.

The broker/scammer are learning and thinking that $250 getting paid easier and without some requests than the fantasy sums from before.

Only the arguments have not changed:

"im not sure with that. thats always been the SOP. even our center here made the same arrangement to the client. the client has been with us for 3 years now and so happaned they are expanding. we tried to get centers before without the reservation fee but we were just burned. we made all trainings, installations of dialers etc and then on the first day or second day, center will just inform us that they cant push through. I understand your hesitation/s about the reservation fee, if your are not comfortable or okay with it its ok. once we have probjects that wont require reservation especially inbound, i will inform you both. "

My argument in this case:

• A real client, which like to outsource is giving everything for free, because he knows that he will save a lot  For this he even makes the training by himself or pays someone which makes the training.
  
  
• A customer needs to be happy that a center owner informs him that his campaign does not perform. That he needs to change the data or something else. If he has own staff it would be more expensive! 

We have in German a proverb: "Just as the rogue is so he thinks". In such a case think that you'll get scammed and ask for a security deposit for your own expenses.

See how a minimum security deposit gets calculated:

• The salary for the agents
  that is easily calculated. Simple add the gross sum of the salary including taxes and fees of all your agents together
  
  
• The place of the center
  If you pay rent than take a monthly rent of the place. If you own the place than you need to take the price of the building divided by 360 (30 years deduction of the value)
  
  
• The electricity
  That is simple to calculate. You know how much is the monthly energy bill
  
  
• The internet connection
  You know how much you pay for the Internet connection each month
  
  
• The investments of their technical equipment
  The technical equipment has an average financial life time of 3 years. So divide the value by 36 to get the value for one month
  
  
• The investments into their furniture
  Furniture and other investments are deducted to a zero value in 7 years, So you have to divide the value by 84

If you have calculated your own monthly costs, than you divide this costs by the count of seats you have to get the costs of one seat per month. This value you can easily use for all such offers. You simply need to multiply it with the count of requested seats in this case and add the value for the "up front", "security deposit" or however the fee to get the contract gets called. You can ask in such a case for an irrevocable bank guarantee about the resulting sum to reduce your own risks.

Alternative you can ask for a contract with the power of attorney, which has to get legalized if more than one country is involved. The fees for this process is carried in each country by the citizen of the country. Such a contract is able to get executed in front of the law court too.,

Account General Info -real state inbound- - word format(1).pdf (113.85 kb)

GUIDELINES FOR REAL STATE INBOUND CAMPAIGN APPLICATION.pdf (178.25 kb)