Offshore Outsourcing & Scammer

For the case you have not read the start of the scam, then you should start reading at: Presumptive scammer Christine Wisner to get the content of the full case.

Christine Wisner even expected, that everybody will be available at 2:35am Philippines time or 0:05am Indian time. Normal people, like me are already sleeping at this time. For this I have seen the conference in the morning after I waked up. Already this shows the egoism from Christine Wisner.

Like every scammer, she thinks that she need to write something and that is the only truth. Any document, which can prove her allegations are still missing or simple not available. As she lies already in her profiles, why should someone believe what she is writing now?

The facts that I see in this discussion is only the fake "Transfer Summary Xoom form". That is proven, because Willpower Infotech Limited submitted it and Christine Wisner ignored it completely. If she did not send it to Willpower Infotech, then she would reject immediately the existence of the document.

For the case that Wendy Fischer and Chad Saddoris are even existing (their messages got sent by Christine Wisner - you can prove it at the Skype screen shots at the end of this article), then it seems to be that they are partner in crime with Christine Wisner. It is really not possible that from 154 transmitted leads is not one valid. The three scammer Christine Wisner, Wendy Fischer and Chad Saddoris are even to lazy to document for each reject the reason.

I'm not involved in this case and for this I see the case different than Christine Wisner. For me is it logical that Christine Wisner is a SCAMMER. She could nothing prove during the full conference. My recommendation is to bring her in front of the law court.

As I still have the Austrian Timezone installed at my laptop the time is the Austrian one and not the Philippine time. You have to add 7 hours to the written time.

Skype conference with Christine Wisner (screenshots are attached to this article):

[20.03.2015 19:35:25] *** Christine Wisner hat Willpower Infotech Limited, Rudolf Faix hinzugefügt ***

[20.03.2015 19:37:34 | Bearbeitet 19:37:48] Christine Wisner: please reply gentelmens

[20.03.2015 19:45:47] Christine Wisner: i am waiting for you

[20.03.2015 19:45:55] Christine Wisner: please reply

[20.03.2015 19:47:11] Willpower Infotech Limited: yes

[20.03.2015 19:47:13] Willpower Infotech Limited: miss

[20.03.2015 19:47:17] Willpower Infotech Limited: tell me

[20.03.2015 19:47:27] Christine Wisner: see the leds submitted from monday 9th march , a

[3/13/2015 1:51:31 AM] Wendy Fischer: it seems it is a waste of your time as well

[3/13/2015 1:51:56 AM] Wendy Fischer: you have submitted 154 leads this week

[3/13/2015 1:52:04 AM] Wendy Fischer: 113 Automated Rejections

[3/13/2015 1:52:10 AM] Wendy Fischer: 28 have been evaluated

[3/13/2015 1:52:12 AM] Wendy Fischer: 0 are billable

[3/13/2015 1:52:29 AM] Christine Wisner: can you see ths weeks submittion

[3/13/2015 1:52:56 AM] Christine Wisner: till yesterday

[3/13/2015 1:54:29 AM] Chad Saddoris: those are this weeks leads

[3/13/2015 1:54:42 AM] Chad Saddoris: you have submitted 154 leads this week

113 Automated Rejections

28 have been evaluated

0 are billable

[3/13/2015 1:54:48 AM] Chad Saddoris: so not good at all

[3/13/2015 1:55:03 AM] Christine Wisner: from 9th mrch

[3/13/2015 1:55:07 AM] Chad Saddoris: yep

[3/13/2015 1:55:28 AM] Wendy Fischer: from Monday, march 9th thru right now

[3/13/2015 1:55:43 AM] Wendy Fischer: so we need to pause you at end of business day

[20.03.2015 19:47:28] Willpower Infotech Limited: Mr mohith here

[20.03.2015 19:47:57] Christine Wisner: CHAD and Wendy is the buyer for your Quality leads

[20.03.2015 19:48:26] *** Christine Wisner hat chatwin.caberte hinzugefügt ***

[20.03.2015 19:48:55] Christine Wisner: [12:12:58 AM] Chad Saddoris: we gave you the reports our client provides

[12:13:06 AM] Chad Saddoris: and your leads were the worst I've ever seen

[12:13:14 AM] Christine Wisner: i just want you to come and give the report in the group once

[12:13:39 AM] Chad Saddoris: what dates did your run

[12:13:48 AM] Chad Saddoris: I send you a report for the entire date range

[12:14:01 AM] Christine Wisner: thank you , chad

[12:14:08 AM] Chad Saddoris: what dates?

[12:14:15 AM] Chad Saddoris: and tell them their leads were horrible

[12:16:15 AM] Chad Saddoris: when did you start?

[12:16:31 AM] Christine Wisner: yes

[12:17:05 AM] Christine Wisner: i also said them , that due to them i lost your campaign , where you have paid me in the past also

[12:17:29 AM] Chad Saddoris: so what date do you want the report from?

[20.03.2015 19:49:00] *** Willpower Infotech Limited hat Dialhub Info Solutions hinzugefügt ***

[20.03.2015 19:49:58] Christine Wisner: WILLPOWER , your leads are all horrible quality , and due your quality ,i lost my campaign , that was paying me all the time

[20.03.2015 19:50:31] Christine Wisner: please say your part ??

[20.03.2015 19:52:09] Christine Wisner: say ?

[20.03.2015 19:52:33] Christine Wisner: you dont belive me

[20.03.2015 19:53:03] Christine Wisner: send all your leads submitted in a exel file , here in this group

[20.03.2015 19:53:23] Christine Wisner: and the buyer will directly report you here in this group

[20.03.2015 19:55:38] Willpower Infotech Limited: if my quality were not good, u shud have stopped me then and there only

[20.03.2015 19:56:20] Willpower Infotech Limited:

no feedback from u. u need to work along with us for the quality

[20.03.2015 19:56:36] Willpower Infotech Limited: many time i tred to contact u

[20.03.2015 19:56:47] Willpower Infotech Limited: but no reply from u

[20.03.2015 19:57:32] Christine Wisner: the day i got the report , the next day i asked your partner dailhub to stop dailing from that day and asked him to inform you

[20.03.2015 19:57:35] Willpower Infotech Limited: what u think do our emplyess are working as free of cost

[20.03.2015 19:57:39] Christine Wisner: and he did informed you

[20.03.2015 19:58:16] Christine Wisner: you think your old leads will be billed by MSM ?

[20.03.2015 19:58:25] Willpower Infotech Limited: hello

[20.03.2015 19:58:34] Christine Wisner: yes

[20.03.2015 19:58:42] Willpower Infotech Limited: we buy new DATAS

[20.03.2015 19:59:01] Christine Wisner: either your vendor is fraud

[20.03.2015 19:59:08] Willpower Infotech Limited: its cost of 30k

[20.03.2015 19:59:19] Christine Wisner: or you are giving me old data

[20.03.2015 19:59:33] Christine Wisner: and its not only according to me

Willpower Infotech Limited

[20.03.2015 19:59:50] Christine Wisner: MSM also is reporting that

Willpower Infotech Limited

[20.03.2015 20:00:28] Willpower Infotech Limited: see he that person always say with everyone

[20.03.2015 20:00:34] Willpower Infotech Limited: buy datas

[20.03.2015 20:00:48] Willpower Infotech Limited: from me ill give u frish leads

[20.03.2015 20:00:57] Willpower Infotech Limited: Bla ba bla

[20.03.2015 20:01:37] Willpower Infotech Limited: dialhub has informed us to stop the dialing and later u also informed us to stop and was asked to speak to u on march 9

[20.03.2015 20:02:39] Christine Wisner: listen , i dont have any grudge against you! you got me mad as you re saing this without knowing. MSM , the buyer is not going to pay for the laeds. but the same time he is clearing payout for other centers !

[20.03.2015 20:02:59] Christine Wisner: so i cant pont finger at them

[20.03.2015 20:03:26] Christine Wisner: [3/13/2015 1:54:29 AM] Chad Saddoris: those are this weeks leads

[3/13/2015 1:54:42 AM] Chad Saddoris: you have submitted 154 leads this week

113 Automated Rejections

28 have been evaluated

0 are billable

[3/13/2015 1:54:48 AM] Chad Saddoris: so not good at all

[3/13/2015 1:55:03 AM] Christine Wisner: from 9th mrch

[3/13/2015 1:55:07 AM] Chad Saddoris: yep

[3/13/2015 1:55:28 AM] Wendy Fischer: from Monday, march 9th thru right now

[3/13/2015 1:55:43 AM] Wendy Fischer: so we need to pause you at end of business day

now say how will i pay them ?

[20.03.2015 20:05:33] Willpower Infotech Limited:

but u have not answered me when i tried to reach u from that day

Dialhub Info Solutions: what else could be done

[20.03.2015 20:06:07] Christine Wisner: i was not online for 2-3 days

[20.03.2015 20:06:13] Willpower Infotech Limited: oh

[20.03.2015 20:06:15] Willpower Infotech Limited: cool

[20.03.2015 20:06:18] Willpower Infotech Limited: miss

[20.03.2015 20:06:38] Willpower Infotech Limited: ur replying to other center

[20.03.2015 20:06:50] Willpower Infotech Limited: but u dnt have time to reply us

[20.03.2015 20:07:05] Christine Wisner: to some centers who are submitting leads or just joined

[20.03.2015 20:07:12] Willpower Infotech Limited: shall i give chat histry???

[20.03.2015 20:07:34] Willpower Infotech Limited: do u think i dnt have any other center contact

[20.03.2015 20:08:36] Christine Wisner: i am adding you to chad and wendy

[20.03.2015 20:08:56] Christine Wisner: give your 3 weeks report in the group

[20.03.2015 20:09:22] Christine Wisner: and ask them directly

[20.03.2015 20:12:27] Willpower Infotech Limited: finally what is the end for this issue, we have dialed for 3 weeks and let us know what is billable and when will i get the payouts?? that's it

[20.03.2015 20:14:31] Christine Wisner: your quality is a direct issue for the buyers

[20.03.2015 20:14:42] Christine Wisner: but not for other centers

[20.03.2015 20:14:57] Christine Wisner: the buyer is ready to release the billable for others

[20.03.2015 20:15:27] Willpower Infotech Limited: u have to pay many center

[20.03.2015 20:15:37] Willpower Infotech Limited: i knw very well

[20.03.2015 20:15:52] Willpower Infotech Limited: am nt talking abt myself only

[20.03.2015 20:16:04] Willpower Infotech Limited: am fighting for others also

[20.03.2015 20:16:27] Christine Wisner: i have paid centers from you city , today itself

[20.03.2015 20:16:33] Willpower Infotech Limited: i request the other people in the group participate in the discussion

[20.03.2015 20:16:40] Christine Wisner: sure

[20.03.2015 20:18:27] Willpower Infotech Limited:

if quality is the issue, u shud have stopped me. u never gave me any feedback for the transfers made

then y u didnt pay my partner center Dialhub, he is also begging behind you

he is also in my city

[20.03.2015 20:19:25] Willpower Infotech Limited: we sent daily report and we never got any feedback, now tell me whose mistake it is???

answer me for this???

[20.03.2015 20:19:51] Christine Wisner: the moment , i got the report , i paused you the next day

[20.03.2015 20:21:25] Willpower Infotech Limited: can u share the mail in which u have sent the report

[20.03.2015 20:22:25] Willpower Infotech Limited: i got only one report for the last week of february

and what hap to 1st & 2nd week of march

[20.03.2015 20:22:52] Willpower Infotech Limited:

and moreover u have not officially informed me to stop dialing for EDU

[20.03.2015 20:24:37] Christine Wisner: i am shareing the report that i got directly from the buyers end Chad and wendy !

[20.03.2015 22:48:01] Christine Wisner: DO YOU NEED TO SAY ANY THING RUDOLF FAIX ??

[20.03.2015 23:29:11] Dialhub Info Solutions: hello

[20.03.2015 23:30:04] Dialhub Info Solutions: ms. christine, first of u try to respond to the centers, if u don't do it, then name goes in tasks

[20.03.2015 23:37:01] Dialhub Info Solutions: mrs. christine - pls respond to me when i ask u something

Update: The case continues - Christine Wisner - she tries to explain me that I'm wrong

Update: The case continues - Christine Wisner - she tries to explain me that I'm wrong

As more closely I take a look in the offshore outsourcing business as more I come to the conclusion that either the offshore call center themselves should get deceived or it should help to cheat others.

I got the following email with attachments forwarded. For easier reading I have opened the documents and pasted their content into the email. The script shows how the customer is getting betrayed.

It is a game to make the called one afraid that he does not get his medication in the future. That is already a big fault in selling. That has nothing to do with a serious sale. It looks like the client has no chance to sell his products in a serious way to someone. For this purpose he need to use such criminal methods.

If you are looking at the from me read marked parts of the email, then you see that you get only paid if the lead is interested in receiving Diabetic testing supplies. All other medications are not getting paid.

--------- Original Message ---------
Subject: diabetic LT
From: "Visionary Leads" <info@visionaryleads.com>
Date: 2/4/15 10:47 am
To: jorell@visionaryleads.com

OUTSOURCEDIABETIC SCRIPT.DOCX

Hi! Is (patient) available?

Hi (patient)! I'm calling from Health Source. I just want to let you know Mr./Mrs. (patient) that you may no longer be receiving your diabetic supplies in the mail and I just wanted to make sure that you will be getting your diabetes supplies on time.

Do you mind me asking the last time that you got your diabetic supplies in the mail?

Ok! I'm going to get you setup. I just have to verify some basic information.

-Verify the address:

Are you still located at _________?

Can I have you Date of Birth?

Also, can I have your primary health insurance?
(No Medicare Part B or Medicaid)
(Diabetics with Medicare accompanied with private insurance, Share private insurance with Pharma Rep)

Before I'm going to transfer you to the pharmacy specialist that's going to get you setup, I just want ask you if there are any issues with your health that I may be able to help with?

-(Site exaples-e.g. back pain, join pain, diabetic neuropathy etc.)

Because you are eligible to receive a new compounded pain cream at little to no cost to you. The pain cream is a much more effective option than normal medication.
Also, it will help get rid of any pain you may be having.

-Ask for the pain location (start with the most severely affected location)

Ok! Great. Just make sure you CLEARLY STATE that you are willing to switch suppliers to the pharmacy affiliate, so you can receive your mention supplies on time and on a regular basis. Just one second while I get the diabetic specialist on the line. She is going to verify your doctor and make sure you have the proper billing information for your insurance and then we will get that sent out for you immediately.

Please stay on the line okay?
----transfer call----
(WHEN TRANSFERRING A CALL ALWAYS PROVIDE THE DIABETIC’S PRIVATE INSURANCE TO PHARMA SPECIALIST)


DIABETIC LIVE TRANSFER GUIDELINES.DOCX
LIVE XFER DIRECTIONS:

It is important inform the patient they may need to switch suppliers. A Diabetic specialist will explain the detailed options after verifying Contact Info/ Insurance info / Dr. Info.
Specialists will accept introduction with either short or long form info.

  TO TRANSFER A CALL TO THE DIABETIC SPECIALIST: AGENT INTERFACE:
TRANSFER>Presets>MedCare Pharmacy>DIAL WITH CUSTOMER>LEAVE 3 WAY CALL

INTRODUCE THE PATIENT TO THE SPECIALIST AND LET THE AGENT KNOW WHICH PRODUCT THE PATIENT IS INTERESTED IN (EX: DIABETIC TESTING SUPPLIES, PAIN GEL, ETC).

IF YOU HAVE ASKED THE PATIENT FOR INSURANCE/DR INFO, THEN TELL THE SPECIALIST THE INFO YOU WERE ABLE TO VERIFY WITH THE PATIENT.
PLEASE SPEAK CLEARLY AND LEAVE THE CONFERENCE QUIETLY.
ONCE YOU HAVE COMPLETED THE INTRODUCTION QUIETLY LEAVE THE CALL.
ANY NOISE DURING THE RECORDED ENROLLMENT PROCESS WILL VOID THE LEAD.

------------------------------------------------------------------------

HEALTH SOURCE

- Health Source represents Pharmacy affiliates. Our purpose is to supply quality Pharmacy services and products to the comfort and privacy of our patients homes at little or no cost to the patient.

- We are looking for patients who need diabetic testing supplies.

-We offer all meters/strips, medical supplies, Braces, and Compound Rx Medications shipped to the patients home on a regular basis at no cost to them.

------------------------------------------------------------------------

Agent Notes:

- Remember only transfer when the patient is interested in receiving Diabetic testing supplies by mail. This service is provided by our affiliate pharmacy.

- When a patient asks a question that you do not know, simply transfer the call and inform the patient "a diabetic specialist will better answer your question, If you would like I can transfer you now……(xfer to Pharmacy)".

- Engage patients in conversation that will stimulate a positive rapport without wasting time. Be efficient with your time and know when to hangup. Many patients will speak on and on with no intention of enrolling in our service……. Reports, Graphs, and Call-Data Metrics reflect a positive correlation between top producing agents to agents with the longest call time averages.
On average, the best agents spend more time on on each call because they stay close to the script, establish a rapport, all while speaking clearly and slowly.
      Ex: Confirm a street
address/dob/PolicyInfo/doctor/etc, Ask about the weather, mention a personal experience, discuss your health concerns, etc.. NEVER let a patient control a conversation. Stick to the point and get back to your script as quickly as possible.

- Remember only transfer if the patient is interested in receiving Diabetic testing supplies by mail. This service is provided by our affiliate pharmacy located in sunny south Florida,

Sent from my iPhone

John Krawczyk
Visionary Leads
CMO
215-949-3636
www.visionaryleads.com
www.seomanagementconsultants.com
www.classesanddegree.com (2016-02-25 Link removed - Domain already not exists)
www.diabeticdesk.com

I’ll suggest in this case making for your own security a recording of the transferred call. This is technical possible if your VoIP system is staying in the media path after the transfer. It uses a little bit more traffic but you have afterwards something what you can present to any fraud investing official.

If we take a look at the listed domains in the signature than we find out that:

• seomanagementconsultants.com is registered at May 15, 2012, where the registrant, admin and tech contact is John Krawczyk
• visionaryleads.com is registered at June 3, 2013, where the registrant, admin and tech contact is John Krawczyk
• classesanddegree.com (2016-02-25 Link removed - Domain already not exists) is a new domain, registered at September 30, 2014. This site is already registered to an address in India and has a corresponding bad reputation.
• diabeticdesk.com is also a new domain, registered at November 23, 2014. This site is registered to an India address and has a very high risk.
• classesanddegree.com (2016-02-25 Link removed - Domain already not exists) and diabeticdesk.com are hosted at a server, which have one more high risk site on it: ropemediahouse.com
• Interesting is in any case that ropemediahous.com and classesanddegree.com (2016-02-25 Link removed - Domain already not exists) have the same owner, who does even not know what is a street and a house number:
  classesanddegree.com: Rope Media Pvt Ltd, Gurgaon, 122001 Haryana, India, +91.9818555403
  ropemediahouse.com: Rope Media Private Limited, Vasant Kunj, 110070 New Delhi, +91.01244306053

If we take a look at the website www.diabeticdesk.com then we know why only leads for diabetic measurement products are getting paid. There is no other product offered then diabetic measurements. Drugs are not offered. For this the necessary drugs will not get shipped. It would be better to get a campaign from or for a drugstore. In such a case the call center will not cheat some people.

The name John Krawczyk sounds and seems to be a Polish name. In combination with the facts above I remember an old Austrian proverb: “Come and visit Poland - Your car is already there.”

It seems for me that there is an organized fraud happening. It can be possible too, that John Krawczyk is getting used from the scammer from India.

Registration information of the used Domains:

Domain Name: SEOMANAGEMENTCONSULTANTS.COM
Registry Domain ID: 1720656451_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: [link removed] Date: 2014-05-16T10:52:36Z
Creation Date: 2012-05-15T22:00:03Z
Registrar Registration Expiration Date: 2015-05-15T22:00:03Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited [link removed] Status: clientUpdateProhibited [link removed] Status: clientRenewProhibited [link removed] Status: clientDeleteProhibited [link removed] Registrant ID:
Registrant Name: John Krawczyk
Registrant Organization: FIRST CHOICE DEBT RELIEF
Registrant Street: 5 Neshaminy Interplex
Registrant Street: suite 300
Registrant City: Trevose
Registrant State/Province: Pennsylvania
Registrant Postal Code: 19053
Registrant Country: United States
Registrant Phone: (215) 609-0122
Registrant Phone Ext:
Registrant Fax: (215) 543-5736
Registrant Fax Ext:
Registry Admin ID:
Admin Name: John Krawczyk
Admin Organization: FIRST CHOICE DEBT RELIEF
Admin Street: 5 Neshaminy Interplex
Admin Street: suite 300
Admin City: Trevose
Admin State/Province: Pennsylvania
Admin Postal Code: 19053
Admin Country: United States
Admin Phone: (215) 609-0122
Admin Phone Ext:
Admin Fax: (215) 543-5736
Admin Fax Ext:
Registry Tech ID:
Tech Name: John Krawczyk
Tech Organization: FIRST CHOICE DEBT RELIEF
Tech Street: 5 Neshaminy Interplex
Tech Street: suite 300
Tech City: Trevose
Tech State/Province: Pennsylvania
Tech Postal Code: 19053
Tech Country: United States
Tech Phone: (215) 609-0122
Tech Phone Ext:
Tech Fax: (215) 543-5736
Tech Fax Ext:
Name Server: NS05.DOMAINCONTROL.COM
Name Server: NS06.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] update of WHOIS database: 2015-01-05T21:00:00Z

Domain Name: VISIONARYLEADS.COM
Registry Domain ID: 1805955020_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: [link removed] Date: 2014-06-04 07:52:36
Creation Date: 2013-06-03 15:17:46
Registrar Registration Expiration Date: 2015-06-03 15:17:46
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited
Domain Status: clientUpdateProhibited
Domain Status: clientRenewProhibited
Domain Status: clientDeleteProhibited
Registry Registrant ID:
Registrant Name: John Krawczyk
Registrant Organization: SEO
Registrant Street: 5 Neshaminy Interplex
Registrant Street: suite 300
Registrant City: Trevose
Registrant State/Province: Pennsylvania
Registrant Postal Code: 19053
Registrant Country: United States
Registrant Phone: 2156090122
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registry Admin ID:
Admin Name: John Krawczyk
Admin Organization: SEO
Admin Street: 5 Neshaminy Interplex
Admin Street: suite 300
Admin City: Trevose
Admin State/Province: Pennsylvania
Admin Postal Code: 19053
Admin Country: United States
Admin Phone: 2156090122
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Registry Tech ID:
Tech Name: John Krawczyk
Tech Organization: SEO
Tech Street: 5 Neshaminy Interplex
Tech Street: suite 300
Tech City: Trevose
Tech State/Province: Pennsylvania
Tech Postal Code: 19053
Tech Country: United States
Tech Phone: 2156090122
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server: NS71.DOMAINCONTROL.COM
Name Server: NS72.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] update of WHOIS database: 2014-07-31T19:00:00Z

Domain Name: CLASSESANDDEGREE.COM
Registry Domain ID: 1878271185_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: [link removed] Date: 2014-09-30T09:27:16Z
Creation Date: 2014-09-30T09:27:16Z
Registrar Registration Expiration Date: 2015-09-30T09:27:16Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited [link removed] Status: clientUpdateProhibited [link removed] Status: clientRenewProhibited [link removed] Status: clientDeleteProhibited [link removed] Registrant ID:
Registrant Name: Rope Media
Registrant Organization: Rope Media Pvt Ltd
Registrant Street: Gurgaon
Registrant City: Gurgaon
Registrant State/Province: Haryana
Registrant Postal Code: 122001
Registrant Country: India
Registrant Phone: +91.9818555403
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Rope Media
Admin Organization: Rope Media Pvt Ltd
Admin Street: Gurgaon
Admin City: Gurgaon
Admin State/Province: Haryana
Admin Postal Code: 122001
Admin Country: India
Admin Phone: +91.9818555403
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Registry Tech ID:
Tech Name: Rope Media
Tech Organization: Rope Media Pvt Ltd
Tech Street: Gurgaon
Tech City: Gurgaon
Tech State/Province: Haryana
Tech Postal Code: 122001
Tech Country: India
Tech Phone: +91.9818555403
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server: NS1.ROPEMEDIAHOUSE.COM
Name Server: NS2.ROPEMEDIAHOUSE.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] update of WHOIS database: 2015-01-21T16:00:00Z

Domain Name: DIABETICDESK.COM
Registry Domain ID: 1886767790_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: [link removed] Date: 2014-11-23T15:42:00Z
Creation Date: 2014-11-23T15:42:00Z
Registrar Registration Expiration Date: 2015-11-23T15:42:00Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited [link removed] Status: clientUpdateProhibited [link removed] Status: clientRenewProhibited [link removed] Status: clientDeleteProhibited [link removed] Registrant ID:
Registrant Name: Magna Outsourcing
Registrant Organization: Magna Outsourcing
Registrant Street: CP-31 1st Floor Sonka Galaxy Tower Gomti Nagar
Registrant City: Lucknow
Registrant State/Province: Uttar Pradesh
Registrant Postal Code: 226010
Registrant Country: India
Registrant Phone: +91.9161867901
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Magna Outsourcing
Admin Organization: Magna Outsourcing
Admin Street: CP-31 1st Floor Sonka Galaxy Tower Gomti Nagar
Admin City: Lucknow
Admin State/Province: Uttar Pradesh
Admin Postal Code: 226010
Admin Country: India
Admin Phone: +91.9161867901
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Registry Tech ID:
Tech Name: Magna Outsourcing
Tech Organization: Magna Outsourcing
Tech Street: CP-31 1st Floor Sonka Galaxy Tower Gomti Nagar
Tech City: Lucknow
Tech State/Province: Uttar Pradesh
Tech Postal Code: 226010
Tech Country: India
Tech Phone: +91.9161867901
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
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Domain Name: ROPEMEDIAHOUSE.COM this domain is only at the same Server.
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Admin Name: Rope Media
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Admin State/Province: Delhi
Admin Postal Code: 110070
Admin Country: India
Admin Phone: +91.01244306053
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Tech Name: Rope Media
Tech Organization: Rope Media Private Limited
Tech Street: Vasant Kunj
Tech Street: Vasant Kun
Tech City: New Delhi
Tech State/Province: Delhi
Tech Postal Code: 110070
Tech Country: India
Tech Phone: +91.01244306053
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Name Server: NS1.ROPEMEDIAHOUSE.COM
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Diabetic Desk.pdf (324KB)

GOautodial is an open source web based call center system based on CentOS. It automatically installs the GOautodial applications (GOadmin, GOreports and GOagent), Vicidial, Mysql, PHP, Asterisk, Limesurvey and other open source software to have a fully functional call center system. An open source predictive dialer and inbound IVR + ACD system that rocks.

GOautodial is based on the Asterisk framework, which is sponsored by Digium. The Asterisk project started in 1999 when Mark Spencer released the initial code under the GPL open source license. Since that time, it has been enhanced and tested by a global community of thousands. Today, Asterisk is maintained by the combined efforts of Digium and the Asterisk community.

Today, there are more than one million Asterisk-based communications systems in use, in more than 170 countries. Asterisk is used by almost the entire Fortune 1000 list of customers. Most often deployed by system integrators and developers, Asterisk can become the basis for a complete business phone system, or used to enhance or extend an existing system, or to bridge a gap between systems.

GOautodial Major Features:

• Inbound, Outbound and Blended call handling
• Broadcast and survey dialing
• Web-based applications
• Wizard based configurations
• Full call recording
• Scalable to hundreds of seats
• USA, UK and Canada call compliance
• VoIP trunks and standard Telco lines
• Support for Sangoma and Digium cards
• Open-Source GPLv2 licensed, with no software licensing cost

Full Features List (based from the Vicidial engine):

• Ability for an agent to call clients in succession from a database through a web-client
• Ability to display a script for the agent to read with fields like name, address, etc. filled-in
• Ability to set a campaign to auto-dial and send live calls to available agents
• Ability to dial predictively in a campaign with an adaptive dialing algorithm
• Ability to dial on a single campaign across multiple Asterisk servers, or multiple campaigns on a single server
• Ability to transfer calls with customer data to a closer/verifier on the local system or a remote Asterisk server
• Ability to open a custom web page with user data from the call, per campaign
• Ability to autodial campaigns to start with a simple IVR then direct to agent
• Ability to broadcast dial to customers with a pre-recorded message
• Ability to park the customer with custom music per campaign
• Ability to send a dropped call to a voicemail box, queue or extension per campaign if no agent is available
• Ability to set outbound CallerID per campaign or per list
• Ability to take inbound calls gathering CallerID
• Ability to function as an ACD for inbound and fronter/closer verification calls
• Ability to have an agent take both inbound and outbound calls in one session(blended)
• Ability to start and stop recording an agent's calls at any time
• Ability to automatically record all calls
• Ability to manually or automatically call upto two other customer numbers for the same lead
• Automatically dial unlimited alternate numbers per customer until you get an answer
• Ability to schedule a callback with a customer as either any-agent or agent-specific
• Ability in Manual dial mode to preview leads before dialing
• Ability for agents to be logged in remotely anywhere with just a phone and a web browser
• Faster hangup and dispositioning of calls with one key press (HotKeys)
• Definable Agent Wrapup-time per campaign
• Ability to add custom call dispositions per campaign
• Ability to use custom database queries in campaign dialing
• Recycling of specified status calls at a specified interval without resetting a list
• Dialing with custom TimeZone restrictions including per state and per day-of-the-week
• Dialing with Answering Machine Detection, also playing a message for AM calls
• Multiple campaigns and lead-lists are possible
• Option of a drop timer with safe-harbor message for FTC compliance
• Variable drop call percentage when dialing predictively for FTC compliance
• System-wide and per-campaign DNC lists that can optionally be activated per campaign
• All calls are logged and statuses of calls are logged as well as agent time breakdowns
• Load Balancing of call across multiple inbound or outbound Asterisk servers is possible
• Agent phone login balancing and failover across multiple ViciDial servers
• Several real-time and summary reports available
• Real-time campaign display screens
• 3rd party conferencing(with DTMF macros and number presets)
• 3rd party blind call transfer
• 3rd party conferencing with agent drop-off
• Custom Music-On-Hold and agent alert sound for inbound calls
• Estimated hold time, place in line, overflow queues and several other inbound-only features
• Skills-based ranking and call routing per inbound group(queues) and campaign
• Queue Prioritization per campaign and inbound group
• Single agent call queueing
• Ability to set user levels and permissions for certain features and campaigns
• Ability for managers to listen-in on agent conversations
• Ability for managers to enter conversations with agents and customers
• Ability for managers to change the selected queues for an agent
• Ability for agents to select a Pause Code when they are not active
• Ability for agents to view the statuses of other agents on the system
• Ability for agents to view details for calls in queue that the agent is selected to take calls from
• Ability for agents to select and click to take calls in queue from their agent screen
• Several Vtiger integration features: user-sync, account-sync, data interconnection (deprecated)
• Full integration with Sangoma Call Progress Detection(CDP) for better Answering Machine Detection(AMD)
• Web-based data export utilities
• Web-based administration
• DID, phone and carrier trunk provisioning through the web interface

In combination with the outbound provider Voicetrading and Voicebuy you'll get a very cheap solution for your call/contact center.

David Goodstein is searching for a call center at LinkedIn, where he can pull money, the call center has the risk and the work. The difference to the other scams is only, that the offer is very well described including the cheat (I have only picked out the most important parts):

• "The only thing the customer is responsible for is the monthly monitoring fee. The fee ranges in price between $39 and $60 a month"
  Sorry, who likes the monitoring? In a normal world is it this one, who asks for the monitoring need to pay for it. In this case is it the client, for whom is done the work!
  
  
• "You are responsible for your VOIP minutes"
  Your client is not able to pay the phone bill for the calls to the United States, which are normally traded at www.voicetrading.com for US$ 0.0052 and at www.voicebuy.com between US$ 0.0045 and US$ 0.0075 per minute. This is already too expensive for his customer. How would his customer pay the bill in this case for the call center?
  Sorry Mr. Goodstein, but you like to have a gift? Which gift gets the call center? At this world is nothing for free.
  
  
• "Initially (first 2 weeks) your commission is based off of completed installations only and not on a transfer basis (payout is $150 per installation)."
  Mr. Goodstein, do you really think that someone can survive with $150 for 2 weeks even in a low wage country? Do you really think that you can get someone, which takes the risk of your business for you? I think that nobody will be so stupid and accept such an offer.
  
  
• "We require you to use our Non - Voice Avatar like technology."
  Wow Mr. Goodstein, you like to make a test drive with your Avatar? In such a case you have to pay the agents per hour and not per lead! How the agent will be able to handle difficult and angry people? Mr. Goodstein do you have even recordings for this kind of people? How long is your list of recordings? Should the agent listen to the customer or permanently search for the correct recordings in the list?
  
  
• "After the 2 week trial basis, if we see your team is capable of sending quality transfers on a consistent basis, we will pay you $6 per transfer, with a 60 second buffer)"
  We have seen already that you are not searching for quality. But even $6 is too less, if you accept only 59% of the transfer, like you have sent it in the Excel file, which is attached here. In this case the $6 is only $3.54. Mr. Goodstein, we all know that the US south states lost the war for the slavery. Do you like to reinvent the slavery again?

In the night I got a LinkedIn message from Kaushik Ganguly, Business Advisor and Management Consultant for ITES - Call Center industry with 16 years experience A part of this email is:

"what if center fails to perform? what if center fails to retain campaign? what if center do not work seriously? what if center do not have financial strength to run center? what if center close down for other reasons? AND most importantly ... what if center choose not to pay consultant/broker after getting payment from client?? Those all happened in real life with many people

If center talks about giving monthly payment to consultant ... why they can't pay the way they pay to Chartered Accountant, VOIP provider, Dialer company, Lead provider and many others? Why always they make a big issue of paying to consultant ... when they know getting a good profitable campaign is 500% more important then getting audit, voip, dialer or leads!! "

It seems that this "Business Advisor" does not know for whom he is working and who is paying the bill! He did not learn in "16 years" of experience how business is done. That is the same way like you pay for an attorney to bring you into jail.

If he get's paid from the outsourcing company, then he is in need to verify the center to which he suggest to outsource. This cannot only be done by verifying the business register and the credit-worthiness of the center. That has nothing to do with any upfront fee or any other similar fee, however it would get called. As soon as he takes from the chosen center some money he is running into a conflict of his and his customers interest.

If he get's paid from the center, which takes the outsourcing contract, then he is responsible for the credit-worthiness of the outsourcing company and that this company is a real company. Here he has to do the same inspections and researches about the outsourcing company.

If his client, there is no difference if his client is the outsourcing company or the center which is doing the outsourced work, is a fake, he is in a very bad situation, because he is liable to his client and has to compensate his clients damage, because it his fault if he did his research not in full. In this case the "broker" or however he likes to get called, has to show his identity too. Hiding themselves in the anonymity of the internet show only that the is not real and nobody shall do any business with him. Everybody should know that you cannot reach into pocket of a naked one.

What he has written is true, but the word "center" need to get replaced with the phrase "all participating parties".

In any case his explanations are showing only that he is promoting not existing services or campaigns to get new centers, because he stated in his email that he is starting his work for a center not before he gets the order. This is called betraying and is a criminal action, which will get prosecuted.

Even his company iNanoSoft Outsourcing has no domain. The only result found in Googles history is iNanoSoft.de. It has be a software company from Germany, which is already closed.

The LinkedIn Mail communication: