Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

Scammer: Manuel Rubindecelis - alldaytechsupport.com - superiordigitalsupport.com

A partner in crime to the Tech Support Scammer Peter Bragansa is Manuel Rubindecelis. While the Better Business Bureau (BBB) provides Peter Bragansa and Yenda Liboon as manager and responsible contact of the company All Fix Tech, is Manuel Rubindecelis the owner of the domain allfixtech.com. The BBB also confirms that the domain allfixtech.com belongs to the company All Fix Tech. It seems that the tech support scammer Manuel Rubindecelis does not know where he is living. For the domain registration for the domains alldaytechsupport.com, allfixtech.com and superiordigitalsupport.com he used the address 100 West Street D-7, Rocky Hill, 06067, CT, US.

At the LinkedIn profile of Manuel Rubindecelis is also provided Rocky Hill Connecticut as his address.

Manuel Rubindecelis provides at his Facebook profile Hartford, CT as his place of living. The place is around 10 miles from Rocky Hill away.

On his old website of allfixtech.com he provided as contact address All Fix Tech, 100 West Street, Rocky Hill Ct 06067-3558, phone 1-877-812-5249

On his website superiortechsupport.com he had provided SUPERIOR DIGITAL SUPPORT, 2123 West 7th Street, Brooklyn NY 11223, phone (347) 450-7084 as contact address.

At the website alldaytechsupport.com he provides as address “Expertway” S.R.L., MD-2069, str. Calarasi, 79, mun. Chisinau, Republica Moldova, phone (888) 294-6796 and shows in the map the position of Hartford, Connecticut.

On November 12, 2016 got at the above site the address 113 Shadow Lane A-2, West Hartford, CT 06110 provided.

Visiting the website alldaytechsupport.com from the scammer Manuel Rubindecelis is not really recommended and should not get done without any protection of your own device. At my laptop has been coming up the warning from Adguard first:

Web Of Trust brought up a similar message (shown at the right). All my script blockers have been working successful, so I did not had any problems.

From the websites of a Tech Support Scammer you cannot expect something other as infections done by viruses and scripts. The domain alldaytechsupport.com is listed at the Malwarebytes blacklist and hphosts blacklist. Also contains malware viruses. The site is even at the Tech Support Scam Wiki listed:

Also known as Yoda Care or Online Technical Internet Provider S.R.L.. Appears on The Malwarebytes Tech Support Scam company Blacklist confirmed to be a scam. They Answer the phone with "Thank you for calling technical support" Spoken with an Indian accent. Some sites also appear on hphosts and also show up on virus total for positive virus activity.

At PissedConsumer get found a posting from October 14, 2014, which describes their scam methods:

All Day Tech Support scam when downloading Microsoft Office

I purchased a new laptop and Microsoft Office from a retailer.After starting the new computer and connecting to the internet, I tried to download Microsoft Office from their website.

After I entered the license key, a message appeared on my screen that the key was not activated and that I needed to call 877 847 0222 to activate the product. The person that answered used the Microsoft name multiple times and said there was a "network infection" preventing the sotware from downloading. He said I could go to a service shop and waite 5 days, or his tech could fix it imediately. Unforunately, I fell for a high pressure sales pitch, and agreed to a 1 year "support contract".

After paying about $250 with a credit card, they were able to "fix" the problem. Apparently the Micorsoft site or the network was hacked by them - there the no way this shoud have happened.

Apparently this company normally cold calls with "information" that your computer has been hacked and needs repair.

They use a similar high pressure sell for a service contract to fix nothing.They have now found a way to make the "mark" call them.

Another user confirmed the scam on January 19, 2015 by a comment:

#933263 Fort Lauderdale, Florida, United States

agreed - this number is a scam, I also gave them computer access but cut them off as soon as they started talking about all the infections I had and that my network was infected and they needed me to pay them for a level 4 technician to clean my computer.

At AIHIT gets found an advertisement using the already well-known phone number (347) 450-7084:

SUPERIOR DIGITAL SUPPORT

Updated 85 days ago

ID: 24580749/30
2123 West 7th Street Brooklyn NY 11223
www.superiordigitalsupport.com
in..@superiordigitalsupport.com
(347) 450-7084

Superior Tech Support is dedicated to customer satisfaction and we focus on quality, not just of the end solution, but also of the overall customer experience, with multiple teams with different skills sets and styles for every customers ™ needs... The services we provide are done remotely over the internet, by phone, email and live chat. Once the technicians are familiar with what issue you are facing, they will start diagnosing the problem. This method of working gives the customer control over the problem in real time because the connection for the remote server is being controlled by the customer, and they can respond to and advise technicians in real-time. Plus, a lot of learning can also take place in this process, as customers will see how to fix and avoid problems in the first place... Computers and other digital devices have become must-have items in our daily lives. Why take a chance by doing things yourself which may mean you will lose time and miss out on important things..

Primary location: Brooklyn 11223 United States

Domain registration data of alldaytechsupport.com:

Domain Name: ALLDAYTECHSUPPORT.COM
Domain ID: 1684462461_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.domain.com
Registrar URL: www.domain.com
Updated Date: 2016-10-31T16:11:08Z
Creation Date: 2011-10-28T06:19:35Z
Registrar Registration Expiration Date: 2017-10-28T06:19:35Z
Registrar: Domain.com, LLC
Registrar IANA ID: 886
Registrar Abuse Contact Email: compliance@domain-inc.net
Registrar Abuse Contact Phone: +1.6027165396
Reseller: Dotster.com
Domain Status: ok https://icann.org/epp#ok
Registry Registrant ID:
Registrant Name: Manuel Rubindecelis
Registrant Organization: All Day Tech Support
Registrant Street: 100 West Street
Registrant City: Rocky Hill
Registrant State/Province: CT
Registrant Postal Code: 06109
Registrant Country: US
Registrant Phone: +1.64658303
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: info@alldaytechsupport.com
Registry Admin ID:
Admin Name: Manuel Rubindecelis
Admin Organization: All Day Tech Support
Admin Street: 100 West Street
Admin City: Rocky Hill
Admin State/Province: CT
Admin Postal Code: 06109
Admin Country: US
Admin Phone: +1.64658303
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: info@alldaytechsupport.com
Registry Tech ID:
Tech Name: Manuel Rubindecelis
Tech Organization: All Day Tech Support
Tech Street: 100 West Street
Tech City: Rocky Hill
Tech State/Province: CT
Tech Postal Code: 06109
Tech Country: US
Tech Phone: +1.64658303
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: info@alldaytechsupport.com
Name Server: NS77.DOMAINCONTROL.COM
Name Server: NS78.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2016-10-31T16:11:08Z <<<

Domain registration data from allfixtech.com:

Domain Name: ALLFIXTECH.COM
Registry Domain ID: 1885270321_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2016-09-10T18:46:25Z
Creation Date: 2014-11-14T16:00:06Z
Registrar Registration Expiration Date: 2017-11-14T16:00:06Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Manuel Rubindecelis
Registrant Organization:
Registrant Street: 100 West Street
Registrant Street: D-7
Registrant City: Rocky Hill
Registrant State/Province: Connecticut
Registrant Postal Code: 06067
Registrant Country: US
Registrant Phone: +1.6465830338
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: info@allfixtech.com
Registry Admin ID: Not Available From Registry
Admin Name: Manuel Rubindecelis
Admin Organization:
Admin Street: 100 West Street
Admin Street: D-7
Admin City: Rocky Hill
Admin State/Province: Connecticut
Admin Postal Code: 06067
Admin Country: US
Admin Phone: +1.6465830338
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: info@allfixtech.com
Registry Tech ID: Not Available From Registry
Tech Name: Manuel Rubindecelis
Tech Organization:
Tech Street: 100 West Street
Tech Street: D-7
Tech City: Rocky Hill
Tech State/Province: Connecticut
Tech Postal Code: 06067
Tech Country: US
Tech Phone: +1.6465830338
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: info@allfixtech.com
Name Server: NS31.DOMAINCONTROL.COM
Name Server: NS32.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2017-02-24T08:00:00Z <<<

Domain registration data of superiordigitalsupport.com:

Domain Name: SUPERIORDIGITALSUPPORT.COM
Registry Domain ID: 1874271856_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2016-09-05T13:32:45Z
Creation Date: 2014-09-04T23:25:13Z
Registrar Registration Expiration Date: 2017-09-04T23:25:13Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Manuel Rubindecelis
Registrant Organization: Superior Tech Support
Registrant Street: 100 West Street,
Registrant Street: D-7
Registrant City: Rocky Hill
Registrant State/Province: Connecticut
Registrant Postal Code: 06067
Registrant Country: US
Registrant Phone: +1.6465830338
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: info@superiordigitalsupport.com
Registry Admin ID: Not Available From Registry
Admin Name: Manuel Rubindecelis
Admin Organization: Superior Tech Support
Admin Street: 100 West Street,
Admin Street: D-7
Admin City: Rocky Hill
Admin State/Province: Connecticut
Admin Postal Code: 06067
Admin Country: US
Admin Phone: +1.6465830338
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: info@superiordigitalsupport.com
Registry Tech ID: Not Available From Registry
Tech Name: Manuel Rubindecelis
Tech Organization: Superior Tech Support
Tech Street: 100 West Street,
Tech Street: D-7
Tech City: Rocky Hill
Tech State/Province: Connecticut
Tech Postal Code: 06067
Tech Country: US
Tech Phone: +1.6465830338
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: info@superiordigitalsupport.com
Name Server: NS77.DOMAINCONTROL.COM
Name Server: NS78.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2017-02-24T08:00:00Z <<<

 

Scammer: Peter Bragansa - Yenda Liboon - All Fix Tech - allfixtech.com

Yenda LiboonPeter BragansaThe Better Business Bureau (BBB) provides for the company All Fix Tech, located at 100 West St Apt D7, Rocky Hill, CT 06067-3558, phone (888) 384-4824, 1.66 stars out of 5 based on 2 Customer Reviews and a BBB Rating of F. The reason for the bad rating is, that All Fix Tech failed to respond to 8 complaints filed against their business. The business Started: 09/25/2012 under Sole Proprietorship. Business Management: Mr. Pete Bragansa, Owner/Business Manager and Ms. Yenda Liboon, Customer Service Manager.

At the BBB complaints list about All Fix Tech - Peter Bragansa gets the following complaint from September 13, 2014 found:

When I did not receive satisfactory service, I requested a refund. I was promised a $50.00 refund, then immediately received an email stating the following:

We have written your check and put it in the envelope but cannot send it yet because our bank took $30,000 of ours so we have to delay in... refund payments. However, know that in the next three weeks, we will send it. We are here and servicing our customers and just need these three weeks to stabilize sales again and will then send the check. As you can see from the image, the check is ready. This bank was even bailed out by the taxpayers in 2008 but still took these funds as a reserve so there was nothing we could do. We honor all refunds usually within days but because of this situation have to delay. We are extremely sorry for this, and it has really hurt us, but we are here and will mail it over the next three weeks and let you knowwhen it goes out. We are dedicated to honesty and integrity so this is very difficult for us and we appreciate your understand and patience.

This is not credible, therefore I am filing this complaint.

If a business owner needs to make a statement, that he has even not $50 for a refund of a customer available, then he should go and file a bankruptcy record. Such a message, like shown above, destroys any reputation of a business. Not one real business owner, who has all his senses together, will send such a message to a customer. If it would not got published from the BBB, then I would think about a bad joke instead of a serious message.

A bank limits your access to funds if someone has a lot of suspicious activities done and the risk for the bank is too high. In such a case you'll need to wait until the cancellation period for transfer is over for having access to your funds on the account.

Such a joke figure and liar is never a serious business man. That gets shown by his contract offer too:

This Agreement is entered into on start date above 2016 (“Effective Date”) by and between and All Fix Tech Support and its Group of Companies (together known as ALLF) at 511 Avenue Of The Americas, Suite 95 New York City, NY 10011 , a USA company, and the company (Company) listed in the data set and the blank below.

IN WITNESS WHEREOF, the parties have caused this Agreement to be executed by their duly authorized representatives as of the Effective Date.

__COMPANY NAME_____ & ALL FIX TECH SUPPORT and affiliated companies

I AGREE TO THE CONTENTS OF THIS ENTIRE AGREEMENT:

 

BY: _________________________ BY: ____________________

(sign above ) (sign above )

PRINTED NAME: ______    printed name: Pete Bragansa

Date: ________________ DATE: _______________

Please email from official company address.

INSTRUCTIONS: SIGN ABOVE AND EMAIL SCANNED COPY OF CURRENT GOVERNMENT ISSUED IDENTIFICATION TO TSCORPMGMT@GMAIL.COM

First page of 891TemplateCenterAgreementSCDN891sc1.pdf (228.54 kb)

The provided address, 511 Avenue Of The Americas, Suite 95 New York City, NY 10011, is the address from Opus Virtal Offices - a mail forwarding company, where you can rent your virtual office for $99/month. An unknown group of companies with the name ALLF is not able to provide a real address?

Why someone shall send any scanned copy of a current government issued id? Is Peter Bragansa not able to use Photoshop or a similar program by himself? With scanned documents he can get proven nothing and they even cannot get used in front of law court.

A second source of income from Peter Bragansa seems really to be identity theft. The phone number provided at the homepage of allfixtech.com has been 1-877-812-5249. A search about this phone number returned a topic from Reddit Canada. There has written the user MarcusMagnus around one year ago:

PSA: Identity Theft Scheme - Bell and Virgin Mobile

Today I received a call from 514-870-7329 from a person named Andre who claimed to be with Bell and Virgin Mobile Corporate Security. He wanted me to confirm my personal information to make sure that the account I signed up for yesterday was not a case of identity theft.

I told him I don't know that he is who he says he is so he gave me this number to call: 1-877-812-3544. I googled the number with no results indicating it was from Bell. I called Virgin and they told me it has nothing to do with them or Bell and not to call him back.

I googled the number he called from and this came up.
So it's an obvious scam. I wonder how he knew I signed up yesterday and used my driver's license as ID.

That the contract got written by a business deadbeat, like Peter Bragansa, gets shown by the point terms. There is written:

3. TERM

  1. This Agreement shall be effective for a period of three (3) years from the Effective Date.

  2. This Agreement shall be automatically renewed for successive one year terms unless one party gives written notice of termination to the other party at least sixty (60) days prior to the effective renewal date.

  3. Company must notify ALLF at least 180 Days prior to any stoppage in processing sales or decrease sales by more than 80% from 180 day volume average.

  4. Upon thirty days prior written notice, ALLF may terminate this Agreement for cause. “For cause” means any material breach of the terms of this Agreement that is not remedied within ten (10) days of delivery of written notice of such breach by the nonbreaching party.

Which value such a contract has, can get shown that the contract should start during 2016 and on September 10, 2016 the website from allfixtech.com got already shut down. In this case Peter Bragansa has broken already all his contracts on his own terms. He is only lucky, that in the contract are no fines for breaking the terms specified.

Does Peter Bragansa not have any magic glass sphere, which he expect in point 3 that others have it? For me it looks like, that Peter Bragansa is really only a janitor, like it is written at his Facebook profile. He does not have any idea from any business and he has no idea of drafting contracts.

The German word Hausmeister from the above screenshot has the meaning of janitor. What else than a very bad rating from the Better Business Bureau for such a company failure and deadbeat can get expected?

Peter Bragansa is even not able to handle the program correctly with which he wrote the contract draft. So you'll find the caption TECHNICAL SUPPORT ADDENDUM as the last line on page 5 and the remaining text on page 6. Additional exists an empty page 9.

Everybody knows already that scammers are very lazy and even too lazy to use their own brain. Therefore Peter Bragansa is even using the same STARTING CENTERS SIGN UP FORM at Google Forms made for All Fix Tech, found at the end of contract draft, for his next scam company with the name MidasTechs. Some people are even too lazy to learn from their own mistakes.

It seems that Peter Bragansa does not even expect by himself that his business model is functioning well. For this reason he is even not the owner of the domain of his company. Domain owner from allfixtech.com is Manuel Rubindecelis from Rocky Hill, Connecticut.

Domain registration data from allfixtech.com:

Domain Name: ALLFIXTECH.COM
Registry Domain ID: 1885270321_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2016-09-10T18:46:25Z
Creation Date: 2014-11-14T16:00:06Z
Registrar Registration Expiration Date: 2017-11-14T16:00:06Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Manuel Rubindecelis
Registrant Organization:
Registrant Street: 100 West Street
Registrant Street: D-7
Registrant City: Rocky Hill
Registrant State/Province: Connecticut
Registrant Postal Code: 06067
Registrant Country: US
Registrant Phone: +1.6465830338
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: info@allfixtech.com
Registry Admin ID: Not Available From Registry
Admin Name: Manuel Rubindecelis
Admin Organization:
Admin Street: 100 West Street
Admin Street: D-7
Admin City: Rocky Hill
Admin State/Province: Connecticut
Admin Postal Code: 06067
Admin Country: US
Admin Phone: +1.6465830338
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: info@allfixtech.com
Registry Tech ID: Not Available From Registry
Tech Name: Manuel Rubindecelis
Tech Organization:
Tech Street: 100 West Street
Tech Street: D-7
Tech City: Rocky Hill
Tech State/Province: Connecticut
Tech Postal Code: 06067
Tech Country: US
Tech Phone: +1.6465830338
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: info@allfixtech.com
Name Server: NS31.DOMAINCONTROL.COM
Name Server: NS32.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2017-02-24T08:00:00Z <<<