Offshore Outsourcing & Scammer

The scammer Greevio Techno Solutions Pvt. Ltd. - G. PRADEEP KUMAR - gtspl.in proves with his offer that he does not have any contract with a client. Everybody knows already what will happen if he gives money to an Indian scammer. The scammer will disappear together with the money and the center will get nothing in return for it. The police and the law system in India will do nothing against the scammer. For this reasons even clients are already rejecting to make any business with any company located in India.

A client will never search for an offshore outsourcing broker abroad. He will contact someone which operating in his country otherwise he could hire a call center direct too. In such a case he would even save the salary for the broker or consultant.

Such stupid campaign offers as from the scammer Greevio Techno Solutions Pvt. Ltd. - G. PRADEEP KUMAR are not making the situation better. This idiot even does not know that the electricity billing is in the traditional outsourcing countries already done since more than 40 years by using computers. It seems that he has been under drugs by inventing this campaign because he has written in the subject of the email UK EB Form Filling Process and inside the email UK, US, Canada Electricity Bill Data transcription process. It seems that the scammer G. Pradeep Kumar has never learned to use his brain and he has never seen a school from inside.

In any case you can be 100% sure that there is no and will never be any Electricity Bill Data transcription process from UK, US, CANADA or Australia available! Like each other scammer G. Pradeep Kumar does not like to provide a manhunt picture by himself.

The email with the offer from Greevio Techno Solutions Pvt. Ltd.:

From: Greevio Techno Solutions Pvt. Ltd. <gtsolutions@outlook.in>
Date: Wed, Aug 26, 2015 at 1:50 AM
Subject: UK EB Form Filling Process
To: "ashwini.koppisetti@gaiangroup.net" <ashwini.koppisetti@gaiangroup.net>

Dear Ashwin Koppisetti,

 

Greetings,

 

Sorry that I could send you mail immediately, so here are the details as we discussed earlier and I ensure u will receive the same from official email address.

 

Project: NON-VOICE Data Transcription process

Process: UK, US, CANADA Electricity Bill Data transcription process.

Work Type: Excel or Client Providing paid software.

Load: 7000 forms/ Agent/ month

Slots: 5 slots available with fixed 10 Seater/slot. (Slot no.s can be increased in 3-6 months time duration based on centre performance.)

Payout: Rs. 25/- per form

Billing: Every 21st day of the month.

Billing Details: Work load for 15 days will be send to the centre and centre had to finish off the transcription work and need to submit back before end of 16th day for every cycle. The work will be under quality check for 3 days and on 19th day based of quality achieved payment will be raised on 20th day.

Then centre received the second cycle work load on 21st day and then centre can start its work from 22nd day.

Charges:

*No consulting or Royalty Charges.
*Rs. 1, 00, 000/- Refundable Security Deposit Applicable, this will be mentioned in agreement.
*Rs. 75, 000/- Software Charges Applicable. (Optional)
*Rs. 30, 000/- Center registration Charges Applicable. (Registration details will be send to your official mail id)

 

Technical Requirements: Basic 2007 OS, Basic System and Broad band.

 

 

Regards

G. PRADEEP KUMAR

DIRECTOR

(HR & Operations)

Greevio Techno Solutions Pvt. Ltd.,

Reg. Off: Sri Sai Building, Basement, New No 102, Old No 337, 
Arcot Road, Kodambakkam, Chennai – 600024.

(O): +91-44-4510 2221 (M): +91-9962322322

Web: www.gtspl.in [2016-02-25: Link removed as the domain already not exists]

 

Skype ID: gtspl2013 & gtsolutions.

Domain registration data of gtspl.in:

Domain Name: GTSPL.IN
Registry Domain ID: D7761487-AFIN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-10-15T04:26:43Z
Creation Date: 2013-10-09T09:43:35Z
Registrar Registration Expiration Date: 2015-10-09T09:43:35Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: CR152425793
Registrant Name: Murali T
Registrant Organization: Greevio Techno Solutions
Registrant Street: Avadi
Registrant City: Chennai
Registrant State/Province: Tamil Nadu
Registrant Postal Code: 600054
Registrant Country: India
Registrant Phone: +7.200009940
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: gtsolutions@outlook.in
Registry Admin ID: CR152425795
Admin Name: Murali T
Admin Organization: Greevio Techno Solutions
Admin Street: Avadi
Admin City: Chennai
Admin State/Province: Tamil Nadu
Admin Postal Code: 600054
Admin Country: India
Admin Phone: +7.200009940
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: gtsolutions@outlook.in
Registry Tech ID: CR152425794
Tech Name: Murali T
Tech Organization: Greevio Techno Solutions
Tech Street: Avadi
Tech City: Chennai
Tech State/Province: Tamil Nadu
Tech Postal Code: 600054
Tech Country: India
Tech Phone: +7.200009940
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: gtsolutions@outlook.in
Name Server: NS63.DOMAINCONTROL.COM
Name Server: NS64.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-08-26T7:00:00Z <<<

Update December 10, 2015: Today I received from Pradeep Kumar the following email to both of my email addresses:

Dear Rudolf Faix,

Really shock seeing to you comments upon the Post in which you have judged and projected me with your unwanted comments and meaningless comments with out even knowing whom we are and what we are and what business we are involved in.

We are not consultants and we do not outsource any Projects, infact we are looking for BPO projects.

I really do not understand that where have you find this posting, i have not mailed any such mail or posting in the month of August or before that or after that. That Project that was mentioned in the post was a failure Project for ours, Apart we have also stop access to the mail id mentioned in the post since June 2015 and also lodged complaint against the same since the mail was hacked by someone in the month of June 2015.

Its really disgusting to see the post in which you have projected me completely wrong without knowing anything about me, my company and my Business, just by an unofficial mail without knowing the truth you posted this blog and spoiling our businesses.

I request you to delete the post that you have posted in the blog so that my name does not get spoiled unwanted among my clients, also i have many inquiries from my client for the past few days. So kindly do not indirectly block my business by posting such posts in blogs without knowing anything about us properly.

Kindly delete the post sooner.

Regards

G. PRADEEP KUMAR

DIRECTOR

Greevio Techno Solutions Pvt. Ltd.,

Kodambakkam, Chennai - 600024.

(O): +91-9962-322-322

Web: www.greevio.com

For the case that they have stopped the email-id in June, how it comes that emails got sent on August 26? For the case they deleted the email then they are guilty by themselves if someone other registered exactly the same email address. As Greevio is using a free service for their email they failed their duties of commercial care for the case someone else opened their email account after deletion or hacked the email account, what does not make them more trustful. Why they did not send out any excuse for the case that the email account got really hacked? The sent emails are normally available in the sent folder.

The email address of the email is matching with the email address in their domain registration. In such a case Greevio has to take care that their accounts are not getting hacked. Simple sending out emails and telling afterwards that the account got hacked is not really the way how such problems can get solved. In such a case they have to make investigations and file a case at the law court. The authorities have the possibility to get the logfiles where the IP address is written from where the account got accessed. With the IP address the "hacker" can get located.

Not one hacker has any interest to send out campaign offers under the name of another company. What will happen if the future customer makes a call instead of mailing back. Such a process is too risky for a hacker, because he has the risk during the money transfer that he can fallen into a trap from the police.

Hackers of the kind like mr. Kumar likes to make us to believe are normally found in his own direct environment of the victim. Such hackers can get easily identified.

Another possibility and plausible explanation would be that someone has faked the offer. Such a person can get found in the direct environment from mr. Kumar too. Such a person is normally an enemy of the victim and each email can get tracked back to the sender by using the logfiles. In any case need mr. Kumar file a case at the authorities in this case and wait for judgement for updating the post with the true story. If he has nothing to hide then he will be interested to find the real guilty one, file a case and forward a copy of the judgement to me for publishing it.

It does not help a victim to delete his domain in such a case. It even does not make any sense to delete a domain 11 months before the expiration date. Domains are normally valid for one year. Someone, which likes to change his domain name, knows this already at the time when he needs to extend his domain subscription, because he does not get from the domain fees any money back.

Domain ID:D7761487-AFIN
Domain Name:GTSPL.IN
Created On:09-Oct-2013 09:43:35 UTC
Last Updated On:20-Nov-2015 08:17:43 UTC
Expiration Date:09-Oct-2016 09:43:35 UTC
Sponsoring Registrar:GoDaddy.com, LLC (R101-AFIN)
Status:PENDING DELETE RESTORABLE
Status:HOLD
Status:REDEMPTIONPERIOD

The registration of the new domain greevio.com has done 3 days before the deletion of the old one. Why Mr. Kumar waited additional 20 days before he has written his complaint? 

Domain Name: GREEVIO.COM
Registry Domain ID: 1980995246_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-12-09T13:12:52Z
Creation Date: 2015-11-17T04:00:53Z
Registrar Registration Expiration Date: 2017-11-17T04:00:53Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Pradeep Kumar
Registrant Organization:
Registrant Street: Chennai
Registrant City: Chennai
Registrant State/Province: Tamil Nadu
Registrant Postal Code: 600024
Registrant Country: India
Registrant Phone: +91.9962322322
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: gtsolutions@outlook.in
Registry Admin ID:
Admin Name: Pradeep Kumar
Admin Organization:
Admin Street: Chennai
Admin City: Chennai
Admin State/Province: Tamil Nadu
Admin Postal Code: 600024
Admin Country: India
Admin Phone: +91.9962322322
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: gtsolutions@outlook.in
Registry Tech ID:
Tech Name: Pradeep Kumar
Tech Organization:
Tech Street: Chennai
Tech City: Chennai
Tech State/Province: Tamil Nadu
Tech Postal Code: 600024
Tech Country: India
Tech Phone: +91.9962322322
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: gtsolutions@outlook.in
Name Server: NS41.DOMAINCONTROL.COM
Name Server: NS42.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-12-09T23:00:00Z <<<

If mr. Kumar is a real business man, which is running a center, then he would know about the consumer data protection law from the traditional outsourcing countries, which is not new - it older than 10 years. Why in this case he is offering "Medical Transcription/ Billing/ Coding", "Data Entry", "Back Office", "Data Conversion Services", "Inbound/ Outbound Customer Support/Care", etc. on his website?

How Greevio can offer a "Mailing Support" if they are not able to keep hackers away from their own accounts?

At his domain registry mr. Kumar is showing that he even does not know the difference between a city and a street. It is nice from the ICANN that everybody can file a complain about it.

Which client will have trust into such a company?

As one SCAM campaign is not enough, Richa Software Solutions - Ambuj Sahoo likes to get rich by inventing campaigns and taking huge upfront fees instead of doing a regular work. I know that inventing campaigns is much more easier then doing some work and a scammer is normally very lazy and by working it could happen that he gets sweaty.

Let us take first a look at the email from Richa Software Solution:

From: Priti Das [mailto:bpo1@richasoftwaresolutions.com]
Sent: Wednesday, July 08, 2015 5:51 PM
To: bonsaiedu@gmail.com
Subject: Image To Notepad Reading Process For 5 Ids

 

Dear Sir,

As per your interest regarding the BPO process inquiry,Kindly see the attached  "IMAGE TO NOTEPAD READING PROCESS FOR 5 IDS" and do the needful.

In the attachment you will get the below documents:-

1. Process Details.
   2. Sample SLA.
   3. Software Snap Shot.
   4.Center Details Form(CDF).

About Process:-

The below points are notify in the attached process. 

• The training and service will be conduct by the Direct Clientonly.
• The center will receive both Image file and as well as converted notepad file.
• The process is to only make checking of the Notepad file to correspoding image file
• The center will getiing billing as per the accuracy criteria
• Monthly billing for the center will be very high.

For more details please free to contact us (Sales Dept.):-

Thanks & Regards
Priti Das.
(Richa Software Solutions)
www.richasoftwaresolutions.com

skype:-bpo1.richa
India Tel-(+91) 9040014055
[M-S- 10.00 am to 6.00 pm IST]

Process Details.pdf (187.51 kb)

Sample SLA.pdf (361.13 kb)

Center Details Form.pdf (175.86 kb)

Sample Data.rar (884.75 kb)

Here is a screenshot from the relevant part of the campaign description:

The monthly workload is the same. The difference in the payment is only depending on the "Application Fee" for the scammer Richa Software Solutions - Ambuj Sahoo. For this reason is even the payment of the accuracy parameters different. Such a rule is only in interest of a scammer and never the interest of a real client. A workload of 300 pages done during 15 days = workload of 600 pages done during 30 days. This proves already the scam.

The accuracy parameter does not make any sense if there is not at least one more center making the same work and the result can get compared. Such a method is too expensive even by using the way offshore outsourcing.

Additional has a book around 400 pages. The offered workload for one center is 600 pages per month for 11 months! That means one center is typing 6,600 pages or 16.5 books in this time. Word processors exist since 35 years and their storage format can get still imported into Microsoft Word. Not one client has been sleeping since 35 years and got now the idea to convert existing and not digitaliced books copied by typing them new. The most books got already 25 years ago scanned and converted by using OCR software. There is no need for any client to trash money - especially on a simple computer print-out.

If we take a look at the "high confidential" sample then we see that it is a simple printout. So there is normally no reason to do some manual work if the client is owner of the content (copyright). If the client is not the owner of the content then the center, which does the work, is helping by breaking the copyright law. Thie center as an accomplice of the client can even get fined in an higher amount than the client itself, because the center is breaking the law and the client is only animating the center.

A copy of the high confidential example page:

Ambuj Sahoo tries to impress me with his barking and wrong information in his email. Instead of reading and try to understand first my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das" he tries to impress me with things, which I have never written about Richa Software Solutions, and he likes to distract with arguments which I have used for other scammer. It seems that Ambuj Sahoo is not able to read or he is not understanding English. Another possibility is that he has no arguments against what I have analyzed and tries to impress with barking for something completely different.

In summary is written at my previous article that the offered campaigns are not possible taking into account the law in the traditional outsourcing countries (Australia, Canada, European Union, New Zealand, USA). This argument is not invented. You can prove it by reading the Data Protection law of these countries. You can find even a court order by following the link in my article about "Data of 280,000 customers stolen: AT&T lost over $ 25 million". AT&T needed to pay a fine of US$ 25 million for 280,000 stolen customer data records during an outsourcing process. Do you really think that one company owner is so stupid and will risk such a fine by providing law protected data for you?

You can find a copy of the email which he sent to me on July 9, 2015 and on July 16, 2015 at the end of this article. In the following part I citate now only his arguments and comment them:

First of all if you go through my company domain ( www.richasoftwaresolutions.com) details then you can clearly see that every information about my company has been clearly DISPLAYED. All the details of my company address,e-mail id,contact details everything is very transparent to every one which is also mentioned on my website. Then how can you say that my information is secret and hidden on web.

The domain registry data are getting found at the end of my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das". Here gets already the first understanding problem found. The sentence "If you take a look at the Alexa global traffic rank, then you see that even the domain richasoftwaresolutions.com is a big secret on the web." means that nobody is visiting the domain richsoftwaresolutions.com. I suggest Ambuj Sahoo to change the person which is translating the content for him or to use Google translator. In any case he need to use his brain to get everything in context.

We never mention in our Project presentation that our parent client belongs to California,USA,then how COULD you KNOW that??

Here we have the next case that Ambuj Sahoo is not understanding English. I have written under the sample screenshot in my article "Scammer: Richa Software Solutions - richasoftwaresolutions.com - Ambuj Sahoo - Priti Das": "For the case that the provided date are an image the scam gets proven that not one in USA (San Bernardino is located in California, USA) will use such a character set." There is nowhere written that the client is from California, USA.

Yes we charge a Application Fees which is meant for our processing, legal documentation charge and deposit which we have to also forward to the vendor who allot us the project slots.

With this message is Ambuj Sahoo confirming that he is nothing else than a retailer of another scammer and he has no contract with any client. In this case, he has not fulfilled his commercial due diligence and is fully responsible for all disputes. In the worst case you have only the problem that you cannot reach into the pocket of a naked one.

Let us take a look again into the "Form Filling" offer from the retailer Richa Software Solutions. There is written:

• 1 center with 10 ID's are earning 4,48,000 INR per month. That are arround US$ 7,060/month
  
  
• The aggreement has a duration of 11 months. That means a center earns US$ 77,660 during the 11 months (7,060 * 11 = 77,660)
  
  
• In the email is written "This is a very genuine process which is also continue in our nearly 100+ Indian centers with China,Philippines,Srilanka International center also." If it is already running on 100 centers then the client has to pay for the work US$ 7,766,000 during the 11 months. All companies at the world, which can have such a yearly budget for a "Form Filling" process, I can call in one or two hours.

The problem is only that all this companies have an army of computer programmers, data base specialists and operators which are doing a convertion of such data within a week with 100% accuracy and without any manual typing. If you think now then you know that this process is nothing else then scam because not one company at the world will spend US$ 7 million for a data entry process where they need to prove the data for the same amount again if they can get the work done for less than US$ 10,000, in less than a week and without any risk for getting fined!

Summary: We see in this case how campaigns are getting traded from one retailer to next one. As scammer are lazy they are even not proving if the campaign is possible in respect to the law of the outsourcing country. They only like to earn from retailing campaigns. Such people like Ambuj Sahoo together with the greediness of the center owners have destroyed the complete offshore outsourcing industry. As the customer data got traded and the problems have been coming larger the traditional outsourcing countries have adjusted their data protection law. For this the offered campaigns where customer or consumer data are involved are nothing else than SCAM.

Who is a retailer of a scammer need not wondering himself to get called to be a SCAMMER! It does not matter if someone is scamming by himself or retailing from a scammer. The result for the center and in both cases the same. The result in front of the law court is for the scammer and his retailer the same too.

The complete email from Ambuj Sahoo sent to me on July 9, 2015 and on July 16, 2015 - I have only removed the documents (company registration and pan card) which he sent in copy:

Rudolf Faix <rudolffaix@gmail.com>

NOTICE AGAINST THE POST

Ambuj Sahoo <ambuj@richasoftwaresolutions.com>	16. Juli 2015 um 13:22
An: rudolf.faix@wwpa.com, rudolf.faix@wwpa.eu, rudolffaix@gmail.com
Hope you are well !!!!!!!!!!!!!!!!!!!!!!!!! I am Mr Ambuj Kumar Sahoo PARTNER of Richa Software Solutions based at Bhubaneswar,Odisha.This mail is regarding your scam posting against our organization in your portal. I would like to INTIMATE YOU that, what ever you have posted about my organization is completely FAKE, ILLEGAL and unauthenticated. First of all if you go through my company domain (www.richasoftwaresolutions.com) details then you can clearly see that every information about my company has been clearly DISPLAYED. All the details of my company address,e-mail id,contact details everything is very transparent to every one which is also mentioned on my website. Then how can you say that my information is secret and hidden on web. We also have Authorization letter from my parent client for outsourcing their BPO process.We also sign SLA(AGREEMENTS) with our clients MENTIONING all details about the project and payment. We make it very clear BEFOREHAND TO ALL OUR CLIENTS that payment shall be done according to accuracy parameters and ALL MY clients are getting payments EXCEPT SOME DEFAULTERS AND MISCHIEVERS WHOSE WORKS DO NOT COMPLY TO THE ACCURACY PARAMETRE. For our BPO department,we have maintained different teams like:-SALES TEAM,SUPPORT TEAM,CUSTOMER CARE TEAM,HR TEAM AND ACCOUNT TEAM.Our main focus is that how our center will got maximum to maximum billing AGAINST WHICH WE WILL GET OUR ROYALTIES PROPORTIONATELY FROM THE MOTHER CLIENT.....SO QUESTION OF CHEATING OUR CLIENTS DOESNOT ARISE AT ALL. How can you say that our client is Fake ?? Have you ever contacted THEM?? You cannot judge our clients without knowing OR INTERACTING WITH THEM .PROBABLY SOME OF THOSE FAKE MISCHIEVERS HAVE MIS GUIDED YOU TO MAKE SUCH IRATIONAL AND IRESPONSIBLE COMMENTS TO DISTURB OUR GOODWILL ... WHICH IS FAR AWAY FROM OUR REAL STATURE AND CREDENTIALS IN THE MARKET We never mention in our Project presentation that our parent client belongs to California,USA,then how COULD you KNOW that?? Yes we charge a Application Fees which is meant for our processing, legal documentation charge and deposit which we have to also forward to the vendor who allot us the project slots.If you require further information about our company then I request you to contact me directly instead of posting such type of baseless message. Also kindly check our company registration and pan card for your reference. So Finally I WARN YOU TO remove the scam messages from your blog against our organization OTHERWISE WE WII BE COMPELLED TO TAKE SHELTER BEFORE THE PROPER COURT OF LAW TO PROSECUTE YOU AGAINST SUCH SERIOUS MISCONDUCT UNDER THE CYBER LAW   Thanks & Regards, Ambuj Kumar Sahoo (Director) (Richa Software Solutions) Mob:-9124336322. M-72,1st Floor, Madhusudan Nagar, Unit-IV, Bhubaneswar,Odisha-751022. skype:-ambuj.sahoo www.richasoftwaresolutions.com.

Facebook profile of Ambuj Sahoo

LinkedIn profile of Ambuj Sahoo

Update July 17, 2015 9:40am GMT: In the Facebook Group GENUINE OUTSOURCING tries to explain me Sumanta Kumar Pradhan that I'm wrong. Sumanta Kumar Pradhan tries to do this the same way like Ambuj Sahoo only with statements without prove. Even an offer to tell me where I have made a wrong calculation remains unanswered. That is not really a base for a discussion about a problem. Here is a printout of the discussion: Sumanta-Kumar-Pradhan-GENUINE-OUTSOURCING.pdf (1.58 mb). Observe please how Sumanta Kumar Pradhan is contradicting himself during the discussion and how he is dismanteling himself in faking proves.

Typical for a scammer is that he cannot show his face in his profile because he does not like to provide a manhunt picture by himself. So Sumanta Kumar Pradhan do it too.

Update Jan. 18, 2017:
Link from the Facebook profile Sumanta Kumar Pradhan (https://www.facebook.com/kumar.singhdev2015) removed as it returns error 404 - not found.

It is nice from Sushma Gyani to declare customledsolutions.com already during a mass email as a scammer. This person does not know that a broker can only work for one site otherwise the broker can run in a conflict if he takes from both sites money. Like each business person in the service industry he has to support this party, which he pays him.

A broker in the service industry gets only paid if he provides success. This one, which has hired him, has given him an exact description what he is searching. For this reason all conditions have to get fulfilled.

In the following email from Sushma Gyani is shown that she likes to sell something. As this something has not really a description about the facts is the email nothing else then spam. Sushma Gyani shows in the email too that CustomLedSolutions - Innovative Tech Solutions has no right on the offered campaigns because there is no other income possibility than to ask for up-front fees from the center. If CustomLedSolutions - Innovative Tech Solutions would have rights on the campaign then they would get paid from the client which is outsourcing the campaigns.

The email from CustomLedSolutions - Innovative Tech Solutions - Sushma Gyani:

Rudolf Faix <rudolffaix@gmail.com>

---

Voice & Non-Voice Process

---

Sushma Gyani <sushma.g@customledsolutions.com>	29. Juni 2015 um 12:55
An: rudolffaix@gmail.com
Hi, We Customled Solutions is a outsourcing company located in Pune. We also have existence in country such as UK, Singapore, China and cities in India. We have a tie up with client in US, UK, Canada, Australia and we outsource their data entry process to you. In some of these processes we are the direct client located in India and take sole responsibility for your payment.  We charge you a consultancy fee for the processes that are given. All processes are genuine and free of risk. Awaiting your reply so we can send you details of the processes that we have   Thanks & Regards, Sushma Gyani, Sr Manager-Business Development. Customled Solutions  l  Pune, Maharashtra, India  l  Tel :+91-9511900609  l  Skype : sushmacustomled l Web: www.customledsolutions.com

Typical for a scammer is that he is starting with bragging how good they are and have "existence" in other countries like UK, Singapore, etc. Each person has an existence. I think that they are meaning something others but they are even not able to express themselves in English. Why should someone believe their lies?

Each scammer says that his campaigns are "genuine and risk free". You see how "genuine and risk free" the offered campaigns are if you have paid the up-front fee and you are not able to reach them because they are blocking you. Maybe they are meaning that the campaigns are for themselves "genuine and risk free" because they have the money already when you get it that you got scammed!

Interesting is too that in the email is no description about the campaign found. But we know that scammer are lazy and for this they are inventing the campaigns on the fly as soon as someone is replying to them.

Interesting in this case has been that the domain got created December 12, 2007. The name of the domain has nothing to do with outsourcing because LED is the short form of Light Emitting Diode and has nothing to do with leads.

For this I have been searching for an earlier content of the website. This search has been successful. The Internet Archive WayBackMachine shows us the site content before December 17, 2014 from the start site customledsolutions.com:

The acclaimed Da Vinci Code is a novel that includes the fabled Knights Templar. 

The Queen of Heaven is a spiritual cosmology written by an actual Knight Templar. The book is vivid, esoteric, and full of secrets. For example, there are five things hidden in plain sight on the book cover shown above. Can you find them?

My name is Jeffrey Augustine. Some of my readers will know me from my work as J. Swift at the website xenu.net.

I am writing to tell you about my new book.

The Origin of the Universe and the Masonic Pyramid: The Queen of Heaven presents my cosmological alternative to Divine Creation and the Big Bang. While I am a Master Mason and a Knight Templar, my work offers secrets that these societies do not possess. Yet, had I not worked and traveled in Masonic lands, I would not have seen the larger patterns and secrets unfold. After working in Masonry and in my own work -- which spans a range from rockets to mysticism to lasers -- I was able to morph the mysterious symbol of the Masonic Pyramid into the Day Dream Pyramid shown on the cover of the book. 

This pyramid is the Pandora’s Box I open.

From out of this box flies secrets about the origins of the Universe, the Divinities, and why religions contain only fragmentary information about Infinity.

The Queen of Heaven is written in the literary style of a mystical treatise. I use storytelling, very potent symbology, and Zen in order to create a stunning experience for my reader. I want this book to be like a big big box of fireworks going off in your head. Once you understand the logic of my argument, you may be extremely surprised at how easy it is to reconceptualize Divine Creation and the Big Bang. Paradoxically, you will see why Divine Creation and the Big Bang are correct as points of view. If you were in this Universe when the event I describe happened, you might see it as either Divine Creation or the Big Bang. Science can measure the Cosmic Microwave Background (CMB) energy remnant from what it calls the Big Bang. The five billion religious people on Earth feel the energies of the various Divinities. What we can be sure of this: Something happened. This book traces it back to Infinity.

What I show you is the primal event from both sides, from Infinity and from our Universe. How can I possibly do such a thing you may ask? Well, you will have to read the book to find out. 

Written from the author's simple, monastery-like home in the starkly beautiful highlands of the Mojave Desert, the book has an intense Essene energy to it that only the desert can impart.

Note: It is highly recommended that the full color PDF version of the book be purchased. The black and white paperback book does not convey the beauty or power of the color PDF.  The author created 50+ color symbols and images for the book. The PDF also contains active links I included. The book is 330 pages in length and has 23 chapters. The PDF is far less expensive at $24.95. The paper book is $34.95 due to the cost structure of on-demand printing.

Purchase The Origin of the Universe and the Masonic Pyramid

Jeffrey Augustine is presently shopping for a high-powered literary agent or publisher. If this describes you, please contact the author at: jeffreyaugustine@gmail.com

Speaking Engagements: If you would like Jeffrey Augustine to speak to your group or secret society, please enquire at the e-mail address above for details. Discretion is assured. 

         All content Copyright 2010 by Jeffrey Augustine

This content shows us, that the domain customledsolutions.com had before December 2014 nothing to do with outsourcing or offshore outsourcing. The scam started at the end of last year.

The domain registration data from customledsolutions.com:

Domain Name: CUSTOMLEDSOLUTIONS.COM
Registry Domain ID: 1353532907_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-02-18T11:49:48Z
Creation Date: 2007-12-12T17:49:42Z
Registrar Registration Expiration Date: 2015-12-12T17:49:42Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Nikhil Zope
Registrant Organization: Innovative Tech Solutions
Registrant Street: 08, Shree Heights, Kashiko Nagar,
Registrant Street: Near Bhujbal Farm
Registrant City: Nashik
Registrant State/Province: Maharashtra
Registrant Postal Code: 411025
Registrant Country: India
Registrant Phone: +91.9975222666
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: nikhilzope85@gmail.com
Registry Admin ID:
Admin Name: Nikhil Zope
Admin Organization: Innovative Tech Solutions
Admin Street: 08, Shree Heights, Kashiko Nagar,
Admin Street: Near Bhujbal Farm
Admin City: Nashik
Admin State/Province: Maharashtra
Admin Postal Code: 411025
Admin Country: India
Admin Phone: +91.9975222666
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: nikhilzope85@gmail.com
Registry Tech ID:
Tech Name: Nikhil Zope
Tech Organization: Innovative Tech Solutions
Tech Street: 08, Shree Heights, Kashiko Nagar,
Tech Street: Near Bhujbal Farm
Tech City: Nashik
Tech State/Province: Maharashtra
Tech Postal Code: 411025
Tech Country: India
Tech Phone: +91.9975222666
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: nikhilzope85@gmail.com
Name Server: NS1.MD-IN-16.WEBHOSTBOX.NET
Name Server: NS2.MD-IN-16.WEBHOSTBOX.NET
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-06-30T8:00:00Z <<<

The new SCAM campaign from Rohit Malhotra is a USA Airlines Customer Care INBOUND Process (United Airlines). 

We know Rohit Malhotra already from the article Scammer: Rohit Malhotra - Accent Technologies with missing geography knowledge.

According the U.S. law is not one company able to outsource a customer support process to a country where the customer data protection is not guaranteed by law. See the explanations at Why all this offered offshore outsourcing campaigns where customer data are involved are nothing else then SCAM? and U.S. data protection law.

A similar warning got sent out on May 5, 2015 from campaignprovider.com:

USA Airlines Inbound (www.united.com) : We did contact the management team of United Airlines Inc, and they have confirmed that they are not looking for any Customer Support/ Inbound Team or Center.

One email from Rohit Malhotra:

---------- Forwarded message ----------
From: Accent Technologies <accentt7@gmail.com>
Date: Wed, Apr 22, 2015 at 8:51 AM
Subject: USA Airlines Customer Care INBOUND Process
To: Accent Technologies <accentt7@gmail.com>

USA Airlines Customer Care INBOUND Process 

Language Used : ENGLISH 

Find attachment for details of "PROCESS +  PROCEDURE + PAYOUT + Our CHARGES + About Client " * mentioned in index of attachment"

WE ARE NOT CONSULTANT. 

Skype us on : accent.technologies1

Call us on : "  +91  8284009208  "

             "  +91  8054143789 "

Rohit Malhotra

Accent Technologies

​Disclaimer: Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer do not consent to Internet email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of my firm shall be understood as neither given nor endorsed by it.

Attachment: USA_Process.pdf (520.24 kb)

Today I got a second email forwarded:

 

From: Accent Technologies [mailto:accentt7@gmail.com] 
Sent: Monday, May 04, 2015 time removed
To: corporate
Subject: Fwd: SLA

 

 

---------- Forwarded message ----------
From: united Airlines Inc. <support@united.com>
Date: Mon, May 4, 2015 time removed
Subject: SLA
To: accentt7@gmail.com

Dear valued center,

 United is focused on being the airline customers want to fly, the airline employees want to work for and the airline shareholders want to invest in. 

• World’s most comprehensive global route network, including world-class international gateways to Asia and Australia, Europe, Latin America, Africa and the Middle East with non-stop or one-stop service from virtually anywhere in the United States
• A modern fleet which is the most fuel-efficient among U.S. network carriers (when adjusted for cabin size)
• Industry-leading loyalty program that provides more opportunities to earn and redeem miles worldwide
• Optimal hub locations, including hubs in the four largest cities in the United States
• More than 84,000 employees reside in every U.S. state and in countries around the world

We had recently done NDA signup with xxxxxxxxxxxxxxxx (name removed), Now   we are moving to next step called SLA by signing this  agreement which indicates / Explains all  the requirements / Working Terms / Future Plans / Calls & Quality Parameters  and also some terms and conditions.

By Signing  this  agreement  Call Center ( First Party ) indicates that they are agree with below mentioned terms & conditions / Quality / Work or  other requirements.

 

Note: - Accent Technologies will be responsible or take care to arrange call , work flow , further signup / meeting tasks or verification of call center.

James (Jim) Compton

Member of the Board of Directors

Linda Jojo

Executive Vice President and Chief Information Officer

 

Attachment: SLA.pdf (787.37 kb)

Update May 8, 2015:

A statement of United has arrived which confirms the fraud:

From: CustomerCare@united.com [mailto:customercare@united.com] 
Sent: Wednesday, May 06, 2015 8:53 PM
To: corporate
Subject: Re: [Attachments Contain URLs!] Experience (KMM26630439V25738L0KM)

 

Dear:

 

The fraudulent email you described is not from United Airlines. Please do not respond to this letter with any of your personal information. If you have any questions regarding our products and services, please visit us on united.com.

 

We appreciate your sharing this with us and look forward to welcoming you on board soon.

 

Regards,

 

Katherine Dawson

Customer Care

RE: 8976676