Offshore Outsourcing & Scammer

This campaign offer is not a scam, but in summary is it even worse than a SCAM because the client likes even to earn from the call center. But the centers are guilty by themselves, if they are accepting the conditions in the contract. Each business owner need to know what he is doing and he is responsible for his own decision.

The client is Caribbean Cruise Line, Inc. located at 2419 E Commercial Blvd Ste 100, Fort Lauderdale, FL 33308-4042, website http://www.bahamascruiseregistration.com. By taking a look at the website of the U.S. Better Business Bureau (BBB) then we’ll find about the Caribbean Cruise Line, Inc. that there have been during the last 3 years 1,253 complaints closed with the BBB from which have been 335 during the last 12 months. Already this shows which kind of business this company is running and how they are handling their customers. You’ll find at the site a government action too, which you can find in my article “FTC and ten state attorneys general take action against political survey robocallers pitching cruise line vacations to the Bahamas”.

Responsible for this campaign is The Marketing Source, Inc. located in 12551 Indian Rocks Rd. Suite 2, Largo., FL 33774 with owner Vance Vogel. A Robbie Middleton is promoting this campaign and makes the billing for this campaign. I don’t know if the conditions for this campaign got invented from the Caribbean Cruise Line, Inc. or from The Marketing Source, Inc. It does not really matter, but these conditions are a simple rip-off for the call centers which are working for them:

• The center is requited to use their CallAssistant System. The center has to pay $10 per week and per connection. The center is required to have at least 10 agents where each agent needs to handle 2 connections at the same time.
  That does not sound very much, but it is at least $200 per week and the center does not really get something for it. My opinion is that profiteering because the phone system itself has a value of around $500 - $600 and the CallAssistant system can only get used for the CCL campaign. This one which likes that this system has to get used has to pay for it. The call center has no benefit from it.
  
  
• CPD (Cost Per Deal) factor (see the Word document VVT CPD Explanation.docx (17.84 kb))
  The CPD reduces or increases the payout for the successful transfer. Already the name proves the cheat. The client does not have any costs per deal as the center gets billed for usage of their systems and for the VoIP minutes. Whether Caribbean Cruise Lines neither The Marketing Source is able to give an explanation for these costs per deal. With other words they like to make money from the call center.
  
  The costs per deal are even getting increased (lower payout for the center) for the following conditions:
  
  • Transferring a call where no customer was on the line
    Each cold called customer will hang up if he needs to wait too long for a transfer. In this case is not the call center which is transferring the call guilty
    
    
  • Transferring a call where the customer was not interested
    That depends on the mood of the agent which is picking up the line during the life transfer too and cannot get controlled from the sending center.
    
    
  • Transferring a call where the customer did not have a credit or debit card
    If the agent which picks up the line is not friendly or says the wrong words, I'll say that I have no credit cards too even if I have said before that I have one. Such a case can get proved by listening the recordings of the sending center only.
    
    
  • Transferring a call where mandatory recordings were not played
    If the CallAssistant system is good instead of quick and dirty programmed, then the transfer would not be possible if the mandatory recordings were not played.

  I have seen by myself that additional to the above rules is the transfer counter working wrong. It are getting 40% more transfers counted as really happened and it are getting calls transferred without any action of the agent. All this failures seems to have the only purpose to minimize the payout of the call center.

• The center is to required to buy VoIP from them
  Together with the other facts is this behaviour strange, because this one, which pays for it has to be able to chose the provider to buy from. As The Marketing Source Inc. and/or the Caribbean Cruise Lines Inc. are showing at the points above that they even try to earn by profiteering from the call centers are even here only end user prices billed and not reseller prices.

By taking a look at the website of Caribbean Cruise Line Inc. (http://www.bahamascruiseregistration.com/) we see that their business model is not a trusted one and in not conform with any fair trading standards. At Google are getting a lot more complaints about the Caribbean Cruise Line Inc. found. I list here only a few. At Cruise Critic we can find that the passengers have to participate at a five hours timeshare presentation. At CBS news you can read how their customer get handled and your lead destroyed at the call center you’ll transfer the customer. Some of their methods are getting described at the Rip-Off Report, Complaints Board and Jim Walker’s Cruise Law News. Even at the customer reviews of the U.S. Better Business Bureau are 75% reporting a negative experience, 66.67% will not recommend and 33.33% are undecided in recommending this company.

You see how the Caribbean Cruise Lines Inc. is handling their customers. Think about it how you will get handled from them as their supplier! A result can be looking like the following weekly billings sent out from The Marketing Source – Robbie Middleton:

Everybody which is working with such a company like Caribbean Cruise Lines Inc. need not wondering himself if the shit from them is coloring themselves too! A business which has during the last 3 years in average 1.15 complaints to get handled per day from the U.S. Better Business Bureau is fighting for the last cent until a government institution will force them to pay. A serious business will avoid to get listed in such a way at the U.S. Better Business Bureau.

Brokers are getting paid from their client to find call centers doing their campaigns and for this the broker are not asking if the center can make profit or not. Scammers like Omer Ali - Oceanspace Innovative service pvt Ltd are offering this campaign against an up-front fee of 2 Lakhs (INR 200,000 ~ US$ 3,014). You can now calculate yourself that in the case you get the campaign from the scammer and you make some little earnings with this campaign that you'll need years for getting your up-front fees back.

Domain registration data from themarketingsource.com:

Domain Name: THEMARKETINGSOURCE.COM
Registry Domain ID: 1502506868_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-06-13T14:33:04Z
Creation Date: 2008-06-26T18:43:43Z
Registrar Registration Expiration Date: 2017-06-26T18:43:43Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Vance Vogel
Registrant Organization: The Marketing Source, Inc
Registrant Street: 12551 Indian Rocks
Registrant City: Largo
Registrant State/Province: Florida
Registrant Postal Code: 33774
Registrant Country: United States
Registrant Phone: +1.7272167773
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: admin@themarketingsource.com
Registry Admin ID:
Admin Name: Vance Vogel
Admin Organization: The Marketing Source, Inc
Admin Street: 12551 Indian Rocks
Admin City: Largo
Admin State/Province: Florida
Admin Postal Code: 33774
Admin Country: United States
Admin Phone: +1.7272167773
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: sales@themarketingsource.com
Registry Tech ID:
Tech Name: Vance Vogel
Tech Organization: The Marketing Source, Inc
Tech Street: 12551 Indian Rocks
Tech City: Largo
Tech State/Province: Florida
Tech Postal Code: 33774
Tech Country: United States
Tech Phone: +1.7272167773
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: sales@themarketingsource.com
Name Server: NS8047.HOSTGATOR.COM
Name Server: NS8048.HOSTGATOR.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2015-09-01T7:00:00Z <<<

Update September 5, 2015: Vance Vogel from The Marketing Source sent a statement from the FTC under which conditions prerecorded messages are allowed to getting played. This statement can get found in the article "FTC Statement Virtual Voice Technology - CallAssistant, L.C. - submitted by The Marketing Source - Vance Vogel"

Update September 7, 2015: Robbie Middleton from The Marketing Source sent a statement. This statement can get found in the article "The Marketing Source - Robbie Middleton - sent a bad joke instead of a proof"

Omer Ali wants to become self-credible by attacking me and my blog. He even did not make any proper investigations to know, that I’m already retired and for this I’m not offering any services and products on the Internet. I run this blog only for keep myself a little bit busy not getting bored.

On the other hand he is offering campaigns copied from Internet. So he has copied the campaigns from Deep Blue Marketing, which are available for centers without any fees, but they are not available for brokers. F or his “BIG COPY & PASTE WORK” he is asking for 1 lakh – 2 lakhs (INR 100,000 – 200,000). Offers with up-fronts are proving that the broker has no contract with the client. Brokers are getting paid from this one, which is hiring them and you can be sure that not one client will search for a broker in India. In this case he can search for a call center directly too and save even the broker fee.

Omar Ali is using his real name and is running with his partners Abdul Sami and Abdul Adil the registered company Oceanspace Innovative Service Pvt Ltd in India, but from the past we know that even real companies are scamming others. Omar Ali's LinkedIn profile can get found here and the company details at CompanyWiki.in, QuckCompany.in and ZaubaCorp.com.

It seems that he is not clear in his brain because in his stupidity he has sent the emails to both of my email addresses (gmail.com and wwpa.com). I expected from a scammer a little bit more intelligence than that what Omer Ali is showing us. Maybe the missing intelligence is the reason why his company needs to try it now with scamming others.

The email with his SCAM-offer:

Genuine Voice process available Live transfer
omer ali [omerali.oceanspace@gmail.com]
Gesendet:Dienstag, 1. September 2015 22:12

HI,Live transfer campaign available. Interested please ping me.Brokers excuses us

 

1)UK Pension Survey campaign with hotkey transfer.

 

No Leads, No Dialer no VoIP provided.

Payouts £30.00 per accepted lead that meets criteria from client

Payment terms, weekly by wire only.

Minimum agent 10

Consultancy charges applicable

Only 30 seats left,book it fast

Mail us for further more details

 

2)UK Personal Injury campaign with hotkey transfer.

No Leads, No Dialer no VoIP provided.

Payouts £250.00 per accepted claim that meets criteria from client

Payment terms, weekly by wire only.

Min 10 agents to start.

Consultancy charges applicable

Only 30 seats left,book it fast

Mail us for further more details

 

3)Solar Energy Posting Lead Generation Campaign

No Leads, No Dialer no VoIP provided.

Call Centers offer a free In-Home Survey to Homeowners with power bills +$100.00.

Payouts +-$50.00 per approved hot transfer.

Min 10 agents to start.

 

4)Avatar cruise campaign

Agents no need to speak anything

You can buy all the leads,dailer,avatar software n voip provided by us

We charge 2lakhs for 10 agents

We have reference center all over India

 

 

We are running this campaign more than 2 years

 We have reference centers all over India

We have billing proof

Each campaign for 11 months contract

you will be working with us for 11months

11months contract you have to pay 1 lakh

If you want to extent you have to pay extra 50 thousand for 3 years contract.

 

Regards

Omer ali

Managin Director

Oceanspace Innovative service pvt Ltd

Email :omerali.oceanspace@gmail.com

mobile no:7093000300

The email from Omar Ali where he tries to attack me. All the named websites are only there for defaming people. Everybody can post what he likes without any proof. At the most sites are even one time email addresses possible. At least I need not make a Google search for the actual collection from my victims which done this postings in a revenge. Even the accusation that I take money for deleting entries from my blog is an invention because it does not help if I delete an entry. The Internet does not forget something and you’ll find the content if the content does not get copied from other sites too at least in the Google cache and in the Internet archives like Way-Back-Machine. Nobody can offer a deletion of some negative content in the Internet:

beware of rudolf
omer ali [omerali.oceanspace@gmail.com]
Gesendet:Mittwoch, 2. September 2015 00:08

Hi Guys,

Please make a true attention to this email!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

There is a Article we found in the web which is clearly describe about the Complain against Mr. Rudolf Faix who has created a blog as :- https://blog.wwpa.com

He posted several campaigns against several BPO Outsourcing companies. Also he did not make any proper investigation about that company whether that company is really genuine or not, then he start..............................................

Here is the link, and the article in which you have found about some facts what and why he doing exactly and how dangerous player this person???????????????/

Please read this article carefully and requesting to share with your comments and reviews as much as possible.Also if you are a members of his group which is created on the FACEBOOK so please also just post this Article link for general people what RUDOLF DO EXACTLY..................................

http://www.consumercomplaints.in/

https://rudolffaix.wordpress.com/

http://rudolffa.blogspot.in/

http://indianconsumercomplaints.in/article.php?id=28421 (2016-02-25: Link removed - the site is actual down)

http://www.complaintlists.com/rudolf-faix-please-have-a-look-the-complaint-against-rudolf-faix-and-what-he-is-demanding/

http://www.complaintboard.com/30695-complaints-l29502.html

http://wwpa.pissedconsumer.com/rudolf-faix-is-a-big-scammer-be-ware-with-the-person-20150210592965.html

http://www.consumercomplaints.co/

http://www.consumerforums.in/

Note:-Also see the one proof for your reference with attachment which is we collected from the web.

Thanks

The domain registration data of my domain wwpa.com - everybody can verify the data at the homepage of Networksolutions just follow the link at Whois search:

Domain Name: WWPA.COM
Registry Domain ID: 444278_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.networksolutions.com
Registrar URL: http://networksolutions.com
Updated Date: 2015-05-14T12:40:23Z
Creation Date: 1996-05-13T04:00:00Z
Registrar Registration Expiration Date: 2025-05-14T04:00:00Z
Registrar: NETWORK SOLUTIONS, LLC.
Registrar IANA ID: 2
Registrar Abuse Contact Email: abuse@web.com
Registrar Abuse Contact Phone: +1.8003337680
Reseller:
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: Rudolf Faix
Registrant Organization: Rudolf Faix
Registrant Street: Hofkreuzsiedlung 16
Registrant City: 3452
Registrant State/Province: A
Registrant Postal Code: 3452
Registrant Country: AT
Registrant Phone:
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: rfaix@WWPA.COM
Registry Admin ID:
Admin Name: Faix, Rudolf
Admin Organization:
Admin Street: Hofkreuzsiedlung 16
Admin City: Trasdorf
Admin State/Province: NOE
Admin Postal Code: 3452
Admin Country: AT
Admin Phone: +43.720030309
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: rfaix@WWPA.COM
Registry Tech ID:
Tech Name: Faix, Rudolf
Tech Organization:
Tech Street: Hofkreuzsiedlung 16
Tech City: Trasdorf
Tech State/Province: NOE
Tech Postal Code: 3452
Tech Country: AT
Tech Phone: +43.720030309
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: rfaix@WWPA.COM
Name Server: NS3.WWPA.EU
Name Server: NS4.WWPA.EU
DNSSEC: Unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of whois database: Tue, 01 Sep 2015 23:06:35 GMT <<<

Update September 11, 2015:

Omar Ali prooves with an email that he is not a business man:

Warning Mail
omar ali [oceanspace.omarali@gmail.com]
Gesendet:Freitag, 11. September 2015 08:10

Rudolf Faix Am warning you again n again you fucking bastard if i see my company name anywhere in the blog or any professional website.I will screw happiness, Stop spreading rumors about my company other wise i will publish about you in such a way in all the online portals that you will not be able to do any business,Are you a jobless,instead of spreading rumor about the companies go & work somewhere at least you will get a wages & concentrate on your families instead of concentrate on the world,stop poking your fucking nose in my fucking business.You get that.

Screenshot of the email:

With the email shows Omar Ali that he did never get any education. For scamming is it not necessary to have more than a big mouth! His prospective customers can read here already what is awaiting them.