Offshore Outsourcing & Scammer

At LinkedIn in the group Campaigns Outbound & Inbound gets found the following discussion. I have made a .pdf attachment of this discussion for the case that someone is not a member of this group. Here I have copied only the relevant information:

Suhani Jain VP at Syphar Technosoft Pvt Ltd
Start Your Own Call Centre, Join Hands With Syphar
https://www.linkedin.com/pulse/start-your-own-call-centre-join-hands-syphar-suhani-jain

Start Your Own Call Centre, Join Hands With Syphar
linkedin.com • If you are looking to start your own call centre, we provide all in one solution to your needs...Lets join hands, place trust and take off to be rich!Boost up your business with our competitive edges. We are India’s leading business process and...

Rudolf Faix
Why shall start someone a new center? It are not enough real campaigns available for the existing centers. I see the only sense in opening a new center that the scammer have more possibilities in generating their income.
By the way, why are you not able to show your face at your profile picture?

Suhani Jain
Hi. I do not understand what do you have to do with my comment ??????? Why do I need to clarify you about anything ?? And how do you assume that it has to do ONLY WITH new centres??? What do you have to do with my picture ?? Do you know that we look ONLY for new centres ??? You decided it on behalf of one posting only ?? What do you know about communication ?? What for God's sake do you know about marketing ?? Mr. So Called Specialist ?????????

Rudolf Faix
@Suhani: 
* I'm sorry, that you you don't understand something. I speak only English and German.
* You have not written an comment. You have written a posting with the title "Start Your Own Call Centre, Join Hands With Syphar", that means someone shall start his own center - in fact is it in this case a new one. It will be hard to start an own center as an old one!
* You are posting in a public area, there is everybody able to comment your posting, If you like to enjoy your privacy, then you should not use public places.
* There is nothing written that you are searching for other then new centers
* Each posting is one for itself. You cannot expect that someone is searching all your postings together because you are too lazy to provide all information.
* I think I know more about communication as someone, which has been still in the school at 2005. At this time I had already 25 years experience in communication.
* I think I know more about marketing then you because when you have finished your school I had already opened my 6th or 7th company, which I have until now!

April Bowens
Hats off Mr Rudolf Faix

Md Gayasuddin
Great Mr Rudolf Faix

Rajdeep Chauhan
Here comes another one without profile pic and from ahmedabad too. Rudolf let's give them a profile pic how we did for Sathish Satz.

Rudolf Faix
@Rajdeep: Scammers want to make it harder for the police by using a false profile picture. They do not want to provide a manhunt image by themselves.

Satheesh Perumal
@MR.Rudolf Faix Hats off your comments. it real fact like me new centers are facing this kind of issue. In Non Voice Process 95% Scammers.

Rudolf Faix
@Satheesh: I have been thinking that in non voice process are 100% scammer until now. I did not find one real offer. :)

Michael de Jesus Diaz Martinez
Rudojf, honestly, I know is wrong. But I can't stop laughing, it's like watching a horrible kid getting spanked, this offers are jokes. You read them and know FRAUDSTER! Thanks. I guess there won't be any more questions for you.

Rudolf Faix
@Michael de Jesus Diaz Martinez; You are right. These offers are really scam by taking a first view.. Until now I even did not need to make any check for a non voice offer, because you could see the scam already by reading the offer. Not all of the center owners have this ability. The bitter truth is that you'll hardly find one center owner, which did not get scammed at least one time. 

ALIF TECHS
Why there are no comments from Suhani Jain

arselen communication
Great from Rudolf Faix, I was about to get hanged by dealing with Syphar two months ago. As we are running a group of call centers in Tunisia we are in a strong need for Campaigns. However, I would rather quit than get kicked so hard

It seems that the above offer did not bring some success. For this she tries now at LinkedIn in the group Campaigns Outbound & Inbound to offer an Australian Inbound Process for AUD 2200 (~US$ 1783)/seat and month.

Suhani Jain VP at Syphar Technosoft Pvt Ltd

Australian Inbound Process
https://www.linkedin.com/pulse/australian-inbound-process-suhani-jain?trk=prof-post

Australian Inbound Process
linkedin.com • Australian (ISP) Company is looking for Experience Centres for Their Inbound Campaign Fixed Payout of AUD 2200 Per Seat Per 

Syphar Technosoft Pvt Ltd

IT, Outsourcing

http://www.syphartechnosoft.com

305, Sukhsagar Complex, Near Fortune Landmark,

Usmanpura, Ahmedabad Ahmedabad
Gujarat 380013 Indien

Staff count: 11-50
Founded: 2014

We have enough information, that we are able to make now a background check of their company. First we take the Scamadviser reports about syphartechnosoft.com:

Site is India based, But The Real Location Is Being Hidden
Alert Result: The owner of the website is using a service to hide their identity
Alert Result: This website is 160 Days old
Alert Result: The website expected life (365 days) is relatively short.
Alert Result: The website appears to be less than six months old

The complete domain registry data are getting found at the end of this report. More interesting is the staff from Syphar Technosoft at LinkedIn. We find 2 entries for Suhani Jain. She even don't know which education she has, because in one account is written that she has been going to "Modi School" and in the other one "GLS". The same is with her position in her company. In the one account is written that "My Job is to Handel the team of new business Development Manager; Mainly I have to provide the training of Product" and in the other one that she is "Vice President"

Suhani Jain

VP at Syphar Technosoft Pvt Ltd
Ahmedabad, Gujarat, Indien - Marketing und Werbung
Actual: Syphar Technosoft Pvt Ltd
Before: Micra pvt ltd
Education: Modi School
Contacts: > 500

I am Suhani Jain, Hardworking and believe in "Smart work" only. As I am fond of computer I know c#, .Net and HTML. 
Currently my job profile is to generate a new leads and convince them to take service from my company. My Job is to Handel the team of new business Development Manager; Mainly I have to provide the training of Product. My key responsibility is to give them sound knowledge of our service and take the business from them.
I firmly believe and agree with Mr. Bill Gates that “If you borne as poor that not your Mistake but if you Die as poor that's your Mistake."

Whenever or where ever I do anything or if I am paying any sports I always Want to "WIN" and for that I can use "Sham, Daam, Dand, Bhed” (BY hook or Crook). If you are not giving your best to do anything then you are not able to "WIN" or be successful, defiantly if you are not successful then you are not able to become rich.

So if you are doing routine work or anything extra or if you are doing for first time just give your best shot

 Suhani J

VP at Syphar Technosoft Pvt Ltd,

Ahmedabad, Gujarat, Indien - Outsourcing & Offshoring
Actual: Syphar Technosoft Pvt Ltd
Education: GLS
Contacts: 78

Position Summary: 
Reporting directly to the Directors, being the Vice President, Business Development I am responsible for the overall management of the Company’s business development.

Rashmi Patel
Business Development Manager at Syphar Technosoft Pvt. Ltd
Ahmedabad, Gujarat, Indien - Outsourcing & Offshoring
Aktuell: Syphar Technosoft Pvt Ltd
Ausbildung: H L College

Summary: Syphar Technosoft Pvt. Ltd - syphartechnosoft.com does everything to hide their identity. They are using pictures found at Flickr and graphics for their profiles. The picture from Suhani Jain gets found at around 1470 pages by using a Google image search. I even think that it is only a one man/woman show. Someone, which hides himself like this one in the anonymity of the Internet has a reason for it. Maybe they don't like to provide a manhunt picture by themselves. A trustful business cannot be done with such people. The risk to get scammed is 99.99% in such a case. The offered campaign "Australian Inbound Process" with 20 seats proves the scam and shows that the scammer even has no idea about call center work and the data protection law in Australia. The scammer is only searching for making quick money. Additional is the offered salary of US$ 1780 per agent is for a fixed payment too high. The discrepancies in the profiles and the "not understanding" or my comment bring me to the idea, that the scammer even did not visit a higher school.

Domain register data from syphartechnosoft.com:

Domain Name: SYPHARTECHNOSOFT.COM
Registry Domain ID:
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 2014-12-19T12:38:40Z
Creation Date: 2014-12-02T06:50:36Z
Registrar Registration Expiration Date: 2015-12-02T06:50:36Z
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Registrar Abuse Contact Phone: +1-2013775952
Domain Status: clientTransferProhibited
Registry Registrant ID:
Registrant Name: Domain Admin
Registrant Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Registrant Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Domain Admin
Admin Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Admin Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: +45.36946676
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Registry Tech ID:
Tech Name: Domain Admin
Tech Organization: Privacy Protection Service INC d/b/a PrivacyProtect.org
Tech Street: C/O ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain owner/operator Note - Visit PrivacyProtect.org to contact the domain owner/operator
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: +45.36946676
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server: ns1.horizonwebinfo.com
Name Server: ns2.horizonwebinfo.com
DNSSEC:Unsigned
URL of the ICANN WHOIS Data Problem Reporting System:
[link removed] update of WHOIS database: 2015-01-26T17:11:41+0000Z

Suhani J _ LinkedIn.pdf (6.60 mb)

Suhani Jain _ LinkedIn.pdf (9.07 mb)

Syphar Technosoft Pvt Ltd_ Übersicht _ LinkedIn.pdf (2.72 mb)

Sysphar staff.pdf (1.41 mb)

Start Your Own Call Cent... With Syphar _ LinkedIn.pdf (810.14 kb)

Abacus Techno Solutions Pvt. Ltd - abacustechnosolutions.com is scamming with campaigns, which are impossible in respect of the the data protection law from Australia, European Union and USA. Complaints on other sites like Complaintboard and Call Center Forum getting found too. As they seem to have some dubious methods to handle complaints should nobody do some business with them.

Like each scammer they are hiding their faces in their LinkedIn profiles and even their domain registry data are invalid (street address). The domain is registered by an private person and not by a company, which makes them more suspect.

Let us analyze their fraud in detail:

Abacus Techno Solutions Pvt. Ltd.

IT services, BPO, Website development, Out sourcing
http://www.abacustechnosolutions.com

Company size: 201-500 Staff
Founded: 2013

Scamdaviser gives the following warnings about abacustechnosolutions.com:

Alert Result: New Site Without Feedback
Alert Result: Technical contact email address is a free one
Alert Result: Registered contact email address is a free one
Alert Result: Administrative contact email address is a free one

Additional we find at scamadviser a hint from tpalani2000 about a scam comlaint, which should get found at consumercomplaints.in (.pdf (849.90 kb)) The complaint at consumercomplaints is marked as solved. The complaint has been from shethsneha on Jun 23, 2014. The same complaint is posted in the callcentersforum.com (.pdf (2.40 mb)) too:

Abacus Technosolutions & Stallion Infotech are fraud companies.

They are into Voice and Non-voice KPO.They give Non-voice projects then they shift you to another project with some other client. Other client which is Stallion Infotech. Ms. Gladys from Pune and Mr. Ryan Woods from USA who are fraud too. For some days they give work, do payment properly then they insist you to buy 10 seats. When you buy 10 seats they start telling you there are errors in files but they don't inform which files have errors. And stop giving work and payment. PLEASE REMEMBER ABACUS from AHMEDABAD & STALLION INFOTECH FROM PUNE ARE FRAUD.

Below mentioned are the people with Contact details :
Mr. Jaimin Parmar - CEO - 09033755591
Ms. Dhwani shah - BDM - 07778068903 - dhwani@abacustechnosolutions.com
Ms. Gladys alfred - 08698449619 - gladalfred@gmail.com
Mr. Ryan Woods (USA) - woodsryan70@gmail.com

Regards,
Sneha

sarrah khan

Business Development Executive at Abacus Techno Solutions Pvt. Ltd
Ahmedabad, Gujarat, Indien - IT und Services
Aktuell: Abacus Techno Solutions Pvt. Ltd

https://in.linkedin.com/pub/sarrah-khan/ab/a29/49a

Offers:

CONVERT THE IMAGE FILE INTO NOTEPAD AND GET GOOD PAYOUT!!!
CUSTOMER IDENTIFICATION PROJECT!!
START THE CENTER WITH 5 SEATS PROJECT!!
FINANCIAL FORM FILLING PROJECT!!
PROJECT START WITH 5 SEATS!!
US HEALTH CARD PROJECT!!
TELECOM PROJECT!!! WITHOUT ACCURACY PARAMETER!!
CIVIC ENUMERATION PROJECT!!
ONLINE PROJECTS FOR CENTERS!!!
079-60505555 7778068903

We know that scammer are lazy. For this their offers are containing only of the caption and the phone number. According the US data protection law is the project "US HEALTH CARD PROJECT" impossible, because the social security number is protected against misusage. The Australian, European Union and US data protection law makes the project "FINANCIAL FORM FILLING PROJECT" impossible, because the necessary data are not allowed to get exported to countries with a lower data protection standard then in the origin country.

Conclusion: Abacus Techno Solutions Pvt. Ltd - abacustechnosolutions.com is nothing else than a scammer!!

zainab rupawala

BDE
Ahmedabad, Gujarat, Indien - Outsourcing & Offshoring
Aktuell: Selbständig

https://in.linkedin.com/pub/zainab-rupawala/a3/588/929

Offers:

CONSUMER IDENTIFICATION PROJECT!!
VOICE PROJECTS WITH FIXED PAYOUT!!
NON-VOICE PROJECTS FOR CENTERS!!
zainab.r@abacustechnosolutions.com

Domain registry data from abacustechnosolutions.com:

Domain Name: ABACUSTECHNOSOLUTIONS.COM
Registry Domain ID: 1807624081_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2014-04-14T11:48:37Z
Creation Date: 2013-06-11T05:53:24Z
Registrar Registration Expiration Date: 2015-06-11T05:53:24Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: jaimin parmar
Registrant Organization:
Registrant Street: c.g. road
Registrant City: ahmedabad
Registrant State/Province: Gujarat
Registrant Postal Code: 380015
Registrant Country: India
Registrant Phone: 9033755591
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: abacustechnosolution@gmail.com
Registry Admin ID:
Admin Name: jaimin parmar
Admin Organization:
Admin Street: c.g. road
Admin City: ahmedabad
Admin State/Province: Gujarat
Admin Postal Code: 380015
Admin Country: India
Admin Phone: 9033755591
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: abacustechnosolution@gmail.com
Registry Tech ID:
Tech Name: jaimin parmar
Tech Organization:
Tech Street: c.g. road
Tech City: ahmedabad
Tech State/Province: Gujarat
Tech Postal Code: 380015
Tech Country: India
Tech Phone: 9033755591
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: abacustechnosolution@gmail.com
Name Server: NS1.WEBNX.IN
Name Server: NS2.WEBNX.IN
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2015-5-13T0:00:00Z

Updates from the social network on May 13, 2015:

https://www.facebook.com/groups/CallCenterProcess/permalink/809770195783139/?comment_id=809796672447158&offset=0&total_comments=1&notif_t=group_comment_mention (.pdf (913.97 kb)):

Chaitanya Bhise Rudolf Faix: Rudi Abacus Technology is the same fraud company Smart Technologies, with a different. The people are the same and just keep on changing the name of the Company. located in Ahmedabad, Gujrat.

https://www.linkedin.com/nhome/updates?activity=6004095633445642240&goback=&trk=hb_ntf_COMMENTED_ON_UPDATE_YOU_CREATED (.pdf (1.03 mb)):

Alagiri srinivasan Yes its true i have an experience with them in one non voice project. Before payment they said 75% quality needed but after once i make payment they send me different SLA. So Pls dont take any process from them and another once scammer Gleam technologies also they will give work send agreement after two months u wont get proper response nothing totally waste dont go to them

Abacus Techno Solutions ...d_ Übersicht _ LinkedIn.pdf (1.00 mb)

Abacus Technosolutions &...Are Fraud (dhwani Shah).pdf (788.84 kb)

Abacus Technosolutions &...ion Infotech Complaints.pdf (499.85 kb)

http_www.callcentersforum.com_showthread.php_tid=22987&highli.pdf (546.13 kb)

MCA21  _ Company Master Details.pdf (319.21 kb)

sarrah khan _ LinkedIn.pdf (5.76 mb)

www_facebook_com_groups_CallCenterProcess_permalink_809770195783139.pdf (913.97 kb)

www_linkedin_com_nhome_updates_activity_6004095633445642240.pdf (1.03 mb)

zainab rupawala _ LinkedIn.pdf (8.16 mb)

Update Jan. 18, 2017:
Link to the Facebook profile Chaitanya Bhise (https://www.facebook.com/chaitanya.bhise.54) removed as it returns error 404 - not found.

The new SCAM campaign from Rohit Malhotra is a USA Airlines Customer Care INBOUND Process (United Airlines). 

We know Rohit Malhotra already from the article Scammer: Rohit Malhotra - Accent Technologies with missing geography knowledge.

According the U.S. law is not one company able to outsource a customer support process to a country where the customer data protection is not guaranteed by law. See the explanations at Why all this offered offshore outsourcing campaigns where customer data are involved are nothing else then SCAM? and U.S. data protection law.

A similar warning got sent out on May 5, 2015 from campaignprovider.com:

USA Airlines Inbound (www.united.com) : We did contact the management team of United Airlines Inc, and they have confirmed that they are not looking for any Customer Support/ Inbound Team or Center.

One email from Rohit Malhotra:

---------- Forwarded message ----------
From: Accent Technologies <accentt7@gmail.com>
Date: Wed, Apr 22, 2015 at 8:51 AM
Subject: USA Airlines Customer Care INBOUND Process
To: Accent Technologies <accentt7@gmail.com>

USA Airlines Customer Care INBOUND Process 

Language Used : ENGLISH 

Find attachment for details of "PROCESS +  PROCEDURE + PAYOUT + Our CHARGES + About Client " * mentioned in index of attachment"

WE ARE NOT CONSULTANT. 

Skype us on : accent.technologies1

Call us on : "  +91  8284009208  "

             "  +91  8054143789 "

Rohit Malhotra

Accent Technologies

​Disclaimer: Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Please advise immediately if you or your employer do not consent to Internet email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of my firm shall be understood as neither given nor endorsed by it.

Attachment: USA_Process.pdf (520.24 kb)

Today I got a second email forwarded:

 

From: Accent Technologies [mailto:accentt7@gmail.com] 
Sent: Monday, May 04, 2015 time removed
To: corporate
Subject: Fwd: SLA

 

 

---------- Forwarded message ----------
From: united Airlines Inc. <support@united.com>
Date: Mon, May 4, 2015 time removed
Subject: SLA
To: accentt7@gmail.com

Dear valued center,

 United is focused on being the airline customers want to fly, the airline employees want to work for and the airline shareholders want to invest in. 

• World’s most comprehensive global route network, including world-class international gateways to Asia and Australia, Europe, Latin America, Africa and the Middle East with non-stop or one-stop service from virtually anywhere in the United States
• A modern fleet which is the most fuel-efficient among U.S. network carriers (when adjusted for cabin size)
• Industry-leading loyalty program that provides more opportunities to earn and redeem miles worldwide
• Optimal hub locations, including hubs in the four largest cities in the United States
• More than 84,000 employees reside in every U.S. state and in countries around the world

We had recently done NDA signup with xxxxxxxxxxxxxxxx (name removed), Now   we are moving to next step called SLA by signing this  agreement which indicates / Explains all  the requirements / Working Terms / Future Plans / Calls & Quality Parameters  and also some terms and conditions.

By Signing  this  agreement  Call Center ( First Party ) indicates that they are agree with below mentioned terms & conditions / Quality / Work or  other requirements.

 

Note: - Accent Technologies will be responsible or take care to arrange call , work flow , further signup / meeting tasks or verification of call center.

James (Jim) Compton

Member of the Board of Directors

Linda Jojo

Executive Vice President and Chief Information Officer

 

Attachment: SLA.pdf (787.37 kb)

Update May 8, 2015:

A statement of United has arrived which confirms the fraud:

From: CustomerCare@united.com [mailto:customercare@united.com] 
Sent: Wednesday, May 06, 2015 8:53 PM
To: corporate
Subject: Re: [Attachments Contain URLs!] Experience (KMM26630439V25738L0KM)

 

Dear:

 

The fraudulent email you described is not from United Airlines. Please do not respond to this letter with any of your personal information. If you have any questions regarding our products and services, please visit us on united.com.

 

We appreciate your sharing this with us and look forward to welcoming you on board soon.

 

Regards,

 

Katherine Dawson

Customer Care

RE: 8976676

Let us take a look first at the data protection law from Australia, European Union and the USA. All this directives and orders have in common that the consumer data are protected by law and this one which has collected them is responsible for the proper use of the collected data. If the data are getting used wrong, then this one, which has collected the data, is responsible in front of the law court for the misusage of the data. The fines are very high. It is not allowed to make data accessible in countries, where this data don’t have at least the same protection like in the country they got collected in respect of the law. Even if consumer data are getting stolen, the company will get prosecuted.

The fines for breaking the law are very high. You can see an example how high the fines are in the article “Data of 280,000 customers stolen: AT & T lost over $ 25 million”. Why companies shall take the risk for paying high fines for making their data accessible to offshore centers? Especially if they find out how the data are getting traded in the call center industry. The following screenshot from Facebook is showing how protected data are getting offered:

The above screenshot is only one example from many. Such data are not getting offered only on Facebook. You can find such offers at LinkedIn and a lot of sites.

As long as in your country is not the same or a better data protection rule guaranteed by law you are only able to use the already heavy used data, which are traded between the centers. This called one will not be really in the mood to buy something.

Even companies which are transferring consumer data between the USA and the European Union need to be certified by the international U.S.-EU Save Harbor Framework. The certification need to get renewed yearly. You can read about a judgment at "FTC Settles with Two Companies Falsely Claiming to Comply with International Safe Harbor Privacy Framework".

The next problem for call centers is the “Do Not Call List” where you have to scrub up your data against the list. You are declaring by signing up to the Don’t Call List that you are telemarketer and you’ll respect the local law. In this case you make yourself prosecutable to the local law and this law can get executed because you have accepted it before. Ignoring the Don’t Call List can result in high fines. The fines can get international prosecuted.

The next problem for call centers is the “Do Not Call List” where you have to scrub up your data against the list. You are declaring by signing up to the Don’t Call List that you are telemarketer and you’ll respect the local law. In this case you make yourself prosecutable to the local law and this law can get executed because you have accepted it before. Ignoring the Don’t Call List can result in high fines. The fines can get international prosecuted. An example of such a judgment can get read at "Court Grants Partial Summary Judgment in FTC Case Against Dish Network, Finding the Company Liable for Tens of Millions of Telemarketing Violations". That such judgments can get international prosecuted if proven by "Federal Court Orders Tech Support Scammers to Pay More Than $5.1 Million". All the Indian companies, which have been involved in this case, have been running into bankruptcy.

Centers you are searching for inbound campaigns? Think about who will be calling a company. What can you do with an inbound caller if you don’t have access to the consumer data because they are protected by law? For this are all inbound campaigns nothing else then SCAM.

Centers you are searching for form filling processes? Think about which data you need to put into a form. Since years all the consumer data are getting collected at the point of sales. In the USA even the signature get collected from digitizer pad. For copy and paste nobody will pay your agents. There are enough programs for automatize the process available. They are even cheaper than the salary of one agent for a month. For this reason all form filling processes are only scam.

If you think now logically, then you know why all this inbound campaigns and form filling processes are only getting offered with a huge upfront payment. Even the scammer has no other chance to get some money if he does not get it from you. He has no chance to get such a process and cheat you after you have done the work.

Even the client tries to burden all the legal risks to the centers by hiring them on a pay per sale base. For this they can say in front of the law court that they have only bought some leads from you and you have been working on your own risk.

A serious client will support you with phone numbers based on his selection. This phone numbers will be already scrubbed against the Do Not Call list. He will also provide you with an extension to his own phone system because he likes that the called ones are coming back to him for the case they have some questions or need some help.

A serious client will hire a marketing agency in his own country or living area and not a suspicious campaign broker from a low wage country, which try to make money with his campaign. The hired agency has the order to search for the best center for the client and gets paid from the client directly.

All other kinds of clients will burden you up the legal risk and they will provide you with products, which are already well-known from the email spam. For the case that you’ll not make enough sales to survive they even will tell you that you should buy some better data and to provide a better work. They even will lie you by telling that other centers are making sales with each call.

The scammer Kareem Sallam aka Kevin Steve seems to be a chameleon. He is using different names and fake pictures and names in his fraud. All profiles have in common his domains: streamtelecom.net and connect2phone.net.

Actually he has a new idea to scam people. He likes to get direct access to the earnings of the call centers as we can see in the actual posts at LinkedIn (https://www.linkedin.com/grp/post/4092566-5999628717620502532):

In his LinkedIn profile we find the connection to Stream Telecom (streamtelecom.net). The domain streamtelecom.net is registered on the name Mohamed Elsayed from Egypt, a high risk country for getting scammed. Very suspicious is that at the LinkedIn page for streamtelecom.net is written that it got founded in the year 2005 and the domain got registered on January 9, 2014. A company which should have a staff count between 201 and 500 and which should be located in the USA, does not have a website during 9 years?

Domain Name: STREAMTELECOM.NET
Registry Domain ID: 1842143673_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.wildwestdomains.com
Registrar URL: http://www.wildwestdomains.com
Update Date: 2015-01-12T08:15:27Z
Creation Date: 2014-01-09T20:22:13Z
Registrar Registration Expiration Date: 2016-01-09T20:22:13Z
Registrar: Wild West Domains, LLC
Registrar IANA ID: 440
Registrar Abuse Contact Email: abuse@wildwestdomains.com
Registrar Abuse Contact Phone: +1.480-624-2505
Reseller: IM2Host
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14747 N Northsight Blvd Suite 111, PMB 309
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: United States
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registrant Email: STREAMTELECOM.NET@domainsbyproxy.com
Registry Admin ID:
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14747 N Northsight Blvd Suite 111, PMB 309
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: United States
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Admin Email: STREAMTELECOM.NET@domainsbyproxy.com
Registry Tech ID:
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14747 N Northsight Blvd Suite 111, PMB 309
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: United States
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Tech Email: STREAMTELECOM.NET@domainsbyproxy.com
Name Server: NS09.DOMAINCONTROL.COM
Name Server: NS10.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2015-5-1T11:00:00Z

On the website https://who.securepaynet.net/whois?domain=streamtelecom.net&prog_id=429246 we find the company address for Stream Telecom

Business Information

Stream Telecom +1.(866) 978-7098 Phone 382 NE 191st St, Miami, Florida 33179 United States

If we search for a registered address at http://visulate.com/rental/visulate_search.php?CORP_ID=L14000008986 then we get an output of a lot possible addresses but not a real one.

A search at http://search.sunbiz.org/Inquiry/CorporationSearch/GetDocument?aggregateId=flal-l14000008986-0b7a33a5-d0f3-4dcc-9eda-175f1e7650f6&transactionId=l14000008986-31ee53cd-92b0-49ee-aab5-640768af8a19&formatType=PDF is more informative. We find out that the Authorized Person Detail is:

Title: MANAGING MEMBER
Name: SALLAM, KAREEM M
Address: 228 PARK AVE S 38802
City-State-Zip: NEW YORK NY 10003

At the site http://www.betternetworker.com/members/kmsallam confirms Kareem Sallam that the his websites are http://www.connect2phone.net and http://www.streamtelecom.net.

As the domain streamtelecom.net hides the ownership behind a proxy service, we are more lucky with the domain connect2phone.net:

Domain Name: CONNECT2PHONE.NET
Registry Domain ID: 1821332099_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.wildwestdomains.com
Registrar URL: [link removed] Date: 2014-08-07T21:13:18Z
Creation Date: 2013-08-12T12:47:10Z
Registrar Registration Expiration Date: 2015-08-12T12:47:10Z
Registrar: Wild West Domains, LLC
Registrar IANA ID: 440
Registrar Abuse Contact Phone: +1.480-624-2505
Reseller: DomainRightNow
Domain Status: clientTransferProhibited [link removed] Status: clientUpdateProhibited [link removed] Status: clientRenewProhibited [link removed] Status: clientDeleteProhibited [link removed] Registrant ID:
Registrant Name: Mohamed Elsayed
Registrant Organization:
Registrant Street: ElShoubak
Registrant City: Shiebeen-ElQanater
Registrant State/Province:
Registrant Postal Code: 13871
Registrant Country: Egypt
Registrant Phone: 201008076143
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registry Admin ID:
Admin Name: Mohamed Elsayed
Admin Organization:
Admin Street: ElShoubak
Admin City: Shiebeen-ElQanater
Admin State/Province: Qaluobia
Admin Postal Code: 13871
Admin Country: Egypt
Admin Phone: 20108076143
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Registry Tech ID:
Tech Name: Mohamed Elsayed
Tech Organization:
Tech Street: ElShoubak
Tech City: Shiebeen-ElQanater
Tech State/Province: Qaluobia
Tech Postal Code: 13871
Tech Country: Egypt
Tech Phone: 20108076143
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Name Server: NS1.ITWORLDEG.COM
Name Server: NS2.ITWORLDEG.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: [link removed] update of WHOIS database: 2015-01-28T07:00:00Z

At LinkedIn we find already from April 13, 2014 a scam warning about this guy at

Menü Optionen

Clarissa Singson Owner,Greenline Connect Outsourcing Services

If we take a look at http://www.scamadviser.com/check-website/connect2phone.net then we see there the warnings:

And we find also some negative comments:

• 

  Janice Heggins

  it is a scam!

  Reply · Like · Follow Post · May 27, 2014 at 8:47pm

   

   
• 

  Pradeep Sk · Works at Intel Security

  This website is owned by Kareem Sallam who has mulitple websites with different names. They have lot of complaints against them as they are indulged in fraudulent activities.
  
  https://www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&ved=0CCcQFjAA&url=http%3A%2F%2Fwww.campaignprovider.com%2Fforum%2Ftopics%2Ffraud-alert-wasla-outsourcing-kareem-sallam&ei=lwT1UsucD4XprAf_44CwCg&usg=AFQjCNFmzT-RLzhUM7RHG0uvQ1mtI1A_8w&sig2=kOWvYT58iwNx3pHNf7FK6g&bvm=bv.60799247,d.bmk
  
  http://www.wasla.com/
  
  tele-professionals.com

  Reply · Like · Follow Post · February 8, 2014 at 8:30am

Summary: This case shows how important a background check before making business is. Brian Baily did not make a background check. For this we can see now his post at https://www.linkedin.com/grp/post/4026158-5998933984736722944:

Menü Optionen

Brian Bailey Chairman & Founder

Kareem Sallam - contact center professionals.pdf (1.81 mb)

Kareem Sallam _ BetterNetworker.com.pdf (363.87 kb)

Kareem Sallam _ LinkedIn.pdf (5.34 mb)

Kareem Sallam – Google+.pdf (1.22 mb)

Kevin Steve _ LinkedIn.pdf (5.37 mb)

sunbiz org - Stream Telecom, LLC Annual Report.pdf (182.01 kb)

visulate com - Stream Telecom, LLC Corporate Details.pdf (1.83 mb)

Wasla Outsourcing Egypt ...on contact center world.pdf (1.31 mb)

Whois Lookup _ Domain Av...n Information - IM2Host.pdf (912.52 kb)

Update Feb. 25, 2016: Link to streamtelecom.net removed as the domain does already not exist.

Update Jan. 18, 2017: Link to connect2phone.net removed as the domain already does not exist. Removed the link to http://visulate.com/rental/visulate_search.php?CORP_ID=L14000008986 and to the Facebook profile
Pradeep Sk (https://www.facebook.com/pradeep.sk) because they are already returning error 404 - not found.