Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

Richa Software Solutions - Payment Proof?

Richa Software SolutionsRicha Software Solutions tries to impress by sending out payment proves. The problem is only that the attached copies of checks are not a proof and even the amount shows that it is never a payment for a call center.

A copy of a check never guarantees that the recipient got the check and that the bank accepted the check.

More interesting is the amount of the issued checks at the first page: INR 25,000 (~US$ 392) and INR 4,500 (~US$ 70.55). The check numbers are not corresponding with the issued date. The highest issued check included in the Word document is about INR 40,000 (~US$ 627) and the lowest one about INR 1,955 (US$ 30.73). I would be shy to offer someone a payment for a bill by issuing a check with a value under US$ 500.

In any case are the checks not a payment for call centers, because the amount is even for a weekly payment too less. I don't know what Richa Software Solution like to prove with these checks. For me are the amounts more looking that they have been out for lunch or dinner and have paid with checks. Here the collection from the checks of the attached Word file. Only one check is not included because it is from another bank:

Sum   298,993.00 4,699.62
Average   9,060.39 142.41
Check # Date Rupies US$
734333 2013-12-23 7,000.00 110.03
734358 2014-02-06 14,400.00 226.34
734363 2014-02-12 7,000.00 110.03
734367 2014-02-24 7,000.00 110.03
734369 2014-02-24 4,800.00 75.45
747724 2014-03-07 7,000.00 110.03
747727 2014-03-21 7,000.00 110.03
747767 2014-06-26 3,000.00 47.15
747781 2014-07-30 7,000.00 110.03
747788 2014-08-25 14,000.00 220.05
747790 2014-08-27 8,000.00 125.75
747798 2014-09-29 19,200.00 301.79
747805 2014-10-14 9,600.00 150.89
747806 2014-10-21 11,330.00 178.09
747818 2014-11-25 4,000.00 62.87
779923 2014-11-26 11,691.00 183.76
779925 2014-11-26 1,955.00 30.73
779929 2014-12-05 3,000.00 47.15
779930 2014-12-06 9,600.00 150.89
779931 2014-12-06 4,000.00 62.87
779932 2014-12-06 5,000.00 78.59
779944 2014-12-27 6,317.00 99.29
779952 2015-01-21 16,000.00 251.49
779954 2015-01-30 16,000.00 251.49
779955 2015-01-30 9,600.00 150.89
779956 2015-01-30 5,000.00 78.59
779971 2015-03-14 6,000.00 94.31
779975 2015-04-07 5,000.00 78.59
779977 2015-04-09 20,000.00 314.36
779978 2015-05-23 10,000.00 157.18
779993 2015-05-23 10,000.00 157.18
779996 2015-06-05 4,500.00 70.73
780000 2015-06-22 25,000.00 392.95

If this should be used as a payment proof, than is it a very poor proof. During 18 months only US$ 4,699.62 paid? Checks issued with an average value of US$ 142.41? That can be only payments for restaurant bills but never for call center service. Even for a daily payment are the values to low! I think more that Richa Software Solution tried to fake some payment proofs but as they don't know any call center work they even don't know the hight the payments for call centers are. With this they have only proven that they don't know from what they are speaking or writing.

A screen shot of the first page from the attachment of the email: Screenshot checks

The email from Richa Software Solutions with the payment proof: 

From: Priti Das <bpo1@richasoftwaresolutions.com>
Date: Wed, Aug 5, 2015 at 11:29 AM
Subject: PAYMENT PROOF OF RICHA SOFTWARE SOLUTIONS
To: name removed on request


Dear Sir,

 

Greeting for the day!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

Thanks for your earlier mail.

 

As per your recent mail you have been forwarded the Payment proof of our recent clients. Kindly just see the attachment & do the needful.

Note:-Our all Invoice payments has been done through NEFT TRANSFER to the concern company accounts from our A/c department.Those clients are having any current account issues or does not have company account,we are making the payments to their corresponding personal account.So we are attached those payment proofs for your references.

Further any assistance free to contact us..

Thanks & Regards
Priti Das.
(Richa Software Solutions)
www.richasoftwaresolutions.com

 

skype:-bpo1.richa
India Tel-(+91) 9040014055
[M-S- 10.00 am to 6.00 pm IST]

Pyment Proof.docx (5.61 mb)

In any case is a list with checks not a prove. Here are missing the proves that the receipient has received the check, the check got accepted from the bank and did not get revoked. Even the sum on the checks is more a bad joke than a proof for a call center payment. With these proves Richa Software Solutions only proves that they have no idea from any business.

Ambuj Sahoo and Priti Das are thinking all others are more stupid than themselves. For this they are trying to impress others with self issued checks. The problem is only that both have been to stupid to use correct values at the checks to make them believable!

 

Form Filling Scammer: SurfaceBPO - Purushottam Maheshwari - surfacebpo.com

Surface BPO & ConsultantsThis process shows that the some people never learned something in their life. Even a person, which calls himself to be a "director", belongs to such a group of people. Maybe he hopes that the title "director" makes him more believable and trustful. In German language we call such people: "Stupid born and learned nothing."

Lets start with the email he sent out:

From: Surface Bpo <surfacebpo@gmail.com>
Date: Thu, Jun 25, 2015 at 11:12 PM
Subject: VCC DATA ENTRY WORK RUNNING SINCE LAST 2 YEARS
To: 



Thanks & Regards, 

Purushottam Maheshwari

Director
SurfaceBPO
M: +91 998-108-6002
Skype ID: fivebrothers6

E: surfacebpo@gmail.com

Website- www.surfacebpo.com

 

G00D Project G00D Relat!on !s our Aim...

About Upfront please discuss , we want satisfaction only ....

The email shows already how lazy this guy is. Don't forget scammer are lazy. I would expect that at least a greeting and some information would be written that the campaign is found at the attachments, but even for this the scammer is too lazy.

At least we'll find in the attachment VCC surface form filling.docx (16.93 kb) a greeting:

VERTICALCUSTOMER CONTRACT FORM FILLING WORK

Hello DearAll.

First of all ,, maximum people already know about thisproject but read the details one more time because there is few changes.  

·      What will be Work- Agent has toenter the details of customers in software which is provided by Client. Agentshould know Basic English language.

ØFixed Workload of 4000 forms.

ØTyping with copy paste also, whichreally makes the work very simple?

Ø28 columns only in this 2 or 3fields you don’t need to type. Payout Rs 18/- Per Form.

ØEach form just takes 3 minutes tobe filled in.

ØThis Contract is initially for 12months then can be renewed.

ØBilling- Twice in a month by a/ctransfer.

·       Flexibilityof submitting 2000 forms on 16th day & rest 2000 forms on 31stday.

·      Minimum number of Seats -1

·      Rate or billings- Highest paymentwill be 18INR per form and lowest payment will be 6INR per form (The ratesinclude all taxes, including service tax , TDS or any other tax prevailing inyour state). That will be depending in accuracy. Accuracy details-

1.   97% to 100%- 18INR per form

2.   94% to 96.99%- 16INR per form

3.   90% to 93.99%- 12INR per form

4.   86% to 89.99%- 10INR per form

5.   81% to 85.99%- 6INR per form

6.   76% to 80.99%- Rework allot

Below 76% accuracy – Agreement Terminate

If any centre got rework and after complete rework they got75% to 80% accuracy in that case contract will be terminate but we will paidthem as mutual understand .

Once QC will generate centre will get each and every mistakewhat they did, we will not send only sample of mistake.

·      Payment Cycle- we are providing 15thday payment. Once centre will submit data then within next 6 days they will getQuality report then within next 48 hours centre will get payment throughNEFT/RTGS only(If the amount is near to PDC then center can use that PDC) Ifthere will be any Sunday or leave then it will be late by one or 2 days.

·      Payment Security- PDC of 50%amount.

·      Business Procurement charge +Consultancy charge = 135,000 INR. ( For 10 seats)

·      1 SEAT- 18000 INR.

·      5 seats- 85,000 INR.

·      ALL ABOVE CHARGES WILL ADD TAXESALSO.

·      SIGNUP METHOD-

·        A) DEMO INTRODUCTION ON SKYPE : A FULL TRAINING OF30 MINUTES BY SHARING THE SCREEN ON SKYPE TO SEE HOW EXACTLY THE WORK ISENTERED IN ALL 26 COLUMNS SO THAT YOU MAY EVALUATE THE TIME TAKEN, THE QUALITYOF WORK & THE QC METHODOLOGY.

·        B) ONCE YOU ARE CONVINCED THAT YOU CAN DO THIS WORKWE NEED YOUR CONFIRMATION ON EMAIL TO PROCEED.

·        C) THEN WE WOULD BE SENDING YOU THE DRAFT OF SLA TOSUDTY THOROUGHLY.

·        D) ONCE YOU ARE SATISFIED WITH THE OVERALL PROPOSAL;YOU NEED TO DO NEFT OR BY CASH DEPOSIT THE DAY TO PROCESS THE AGREEMENT &THE ID. ONCE WE WILL RECEIVE THE PAYMENT YOU WILL GET CONFIRMATION ON EMAILALSO AND WITHIN 48 HOURS YOUR ORIGINAL AGREEMENT WILL BE COURIER.

·        E) CRM, PORTAL, DATA, SUBMISSION LINK,QUALITYREPORT,PAYOUT ALL DONE THROUGH THE COMPANY ONLY.

·        D) BUSINESS FEE IS FIXED, NON-NEGOTIABLE,NON-REFUNDABLE & PAID IN ONE SHOT/INSTALLMENT AS PER THE PROJECT. PLEASEDONT WASTE YOUR TIME & MONEY IF YOU CAN'T INVEST THIS MUCH EVEN BECAUSE ANYSERIOUS BUSINESS NEEDS INVESTMENT.

·       VERY IMPORTANT-WE OURSELVES ARE WORKING ON 40 SEATS....SO YOU CAN HAVE ALL THE PROOFS OFPAYMENTS, TRAINING AND HOW THE PROCESS WORKS TO BE SEEN AT THE SAME TIME OFYOUR VISIT. OUR WAY OF WORKING IS VERY PROFESSIONAL & TOTALLY TRANSPARENT.WE VALUE TIME & THAT`S WHY VALUE MONEY. NEED ONLY CAPABLE & INTERESTEDCENTERS TO WORK WITH US.

 

 

          Thanks &Regards,

Purushottam Maheshwari

Director
SurfaceBPO
M: +91 998-108-6002
Skype ID: fivebrothers6

E: surfacebpo@gmail.com

G00DProject G00D Relat!on !s our Aim

The scammer proves in the above campaign description that he has no contract with a client and for this he likes to get an invention fee of (Business Procurement charge + Consultancy charge) of 135,000 INR. ( For 10 seats) / 1 seat 18,000 INR. / 5 seats 85,000 INR. plus taxes. This fee is fixed and non-negotiable. At the email signature is something other written: "About Upfront please discuss , we want satisfaction only". We see how different the content already is!

He has provided a picture of the form:

Screenshot of the Form

 

And also he has provided a picture of the sample data:

Screenshot from the sample data

The data are showing personal data from the United States. According the data protection law of the U.S. are such data specially protected. The fines are very high and not one company would risk to get fined for outsourcing such data.

As such a copy & paste process does not make any sense. There is enough software available on the market, which can automatize this process with 100% accuracy and faster than manual entry. If the client has nobody, which makes it for him on the direct way - a simple import into the database by using for example Microsoft Access or a similar program, he can buy the program iMacro from IpSwitch. The price for the Enterprise edition of this program is less than he need to pay for one agent for one month work. You can read about the functionality of this program at http://wiki.imacros.net/Form_Filling.

You see there is no reason to outsource such a form filling project and have the risk to get fined for more than US$ 18,000 per record. Do you think that U.S. companies are really so stupid as the scammer and don't know how to do such a work?

Additional is a simple text file as payment proof is more a bad joke than a proof! The scammer is thinking that all are more stupid then himself!!!

Payment Proof.txt (13.96 kb)

SAMPLE.docx (155.08 kb)

 

Scammer: Vrogem Global Solutions - Gourav Jain

The scammer Gourav Jain from Vrogem Global Solutions tries to sell dream work to call centers. He did not get it until now that at the traditional outsourcing countries is it forbidden by law to give access to consumer and customer data for outsiders  Only stupid ones will take such campaigns where they need to pay for working in the case if the campaign even exists..

The email offer of the scammer Gourav Jain:

Vrogem Global Solutions

Greetings..!!!

Dear Center

We are offering Genuine Inbound and Outbound Process with advance payouts. Direct signup with client , on line and onsite signup option available.Currently available Projects are:

1. Vodafone Inbound ( Value Added Services)
2. Verizon Inbound
3. XML Tagging ( Non Voice)
4. Chat Support
5. More Process are available

For more details please contact Gourav : 8013815198 or mail us at vrogemglobal@gmail.com

Only Inbound Calls, No sales or transfer....


Regards:
Gourav Jain
8013815198
Vrogem Global Solutions


CALL CENTER SETUP | INBOUND PROJECTS | INTERNATIONAL COMPANY SETUP | PAYMENT GATEWAY SOLUTIONS | VOIP SOLUTION | LEADS | 

Copyright © 2015 vrogem global, All rights reserved.
You are receiving this email because we got your contact from database as a reputed and fast growing call center or it company.

Our mailing address is:
vrogem global
20/ Janata Sarani
Calcutta 700001
India

The scammer Gourav Jain from Vrogem Global Solutions confirms In the following email that he has no contract with the client by asking for upfront fees:

From: gourav jain <vrogemglobal@gmail.com>
Date: Wed, Jun 24, 2015 at 2:13 PM
Subject: Re: Call Center Projects
To: Hamza Khan <hamzaalikhan7@gmail.com>


Dear Mr. Hamza Ali Khan,
 
Sorry for late reply, Yes we do have upfront as we are providing genuine inbound projects, but all projects will sign up after reference check of existing centre and payment proof.
 
 
 
Regards,
Gourav Jain 

Everybody, which pays for getting work, is guilty by himself if he gets scammed. The stupid scammer Gourav Jain from Vrogem Global Solutions is hoping that he finds some call center owners, which are more stupid then himself.

 

Christine Wisner - she tries to explain me that I'm wrong

For the case you did not read the start of the scam, then you should start reading at: Presumptive scammer Christine Wisner to get the content of the full case.

As Christine Wisner has not been reachable by any other possibility, I have sent here at 5pm Philippines time a Skype request. Please observe that she is available at her office from 10am until 6pm Philippines time. She accepted the invitation 7 hours and 20 minutes later (0:30am). Normal people, which are working from 10am until 6pm are already sleeping. Only some times they are up at this time.

It even seems that Christine Wisner is not located at the Philippines, because I think that she even don't know the time here. Nobody will make on Skype a conference after midnight. I think that she is located in the German speaking part of Europe or in the USA. The name Wisner and the name Reinhardt, which she tried to use as a reference in the chat, are German names. Only the first name Wendy is not German. There is one more German sounding name involved: Wendy Fischer. The time she has been online is the normal day time in the USA or the evening in Europe.

Christine Wisner is located in India. Her IP address or the proxy, which she is using, is 103.26.200.188 (March 22, 2015 01:18am GMT). This IP has the following information:

General IP Information

IP: 103.26.200.188
Organization: Sistemos Information Technology Private Limited
Type: Broadband
Assignment: Static IP

Geolocation Information for IP: 103.26.200.188

Country: India
State/Region: West Bengal
City: Kolkata
Postal Code: 700136
Latitude: 22.5697  (22° 34' 10.92? N)
Longitude: 88.3697  (88° 22' 10.92? E)

The given phone numbers in her profile seems to be from a free phone forwarding service, which has been running into bankruptcy or got canceled without prior notice, like it is written in the terms and conditions of such services.

With all here argumentation have been about the comment from Willpower Infotech Limited, which are only an unproven comment to the real facts:

  • The phone numbers +63-2-371 1478 (phone) and +63-2-371 1479 (fax), written in her profile, don't exists and there are no phone directory entries for this phone numbers at the Philippines. A company with land lines will be listed in the public phone directory.

  • The companies,written at her profiles, with the name Western Wood Co., Wildwood Co., Westwood Co. and West Wood Pvt. Ltd. are not existing at the Philippines.

  • The different information about her education at her both profiles

  • The same picture, which is only mirrored and has another cut from the same original

Even the given time has passed for sending me some proves about the above facts. The only result has been that she went in Skype from busy to offline.

As I still have the Austrian Timezone installed at my laptop the time is the Austrian one and not the Philippine time. You have to add 7 hours to the written time.

She could even not give any explanation about this facts in the following Skype chat with me (the screen shots of the chat are attached at the end of this article):

Cristine Wisner

 

[20.03.2015 10:08:11] *** Rudolf Faix möchte Sie auf Skype hinzufügen

 

 

Hallo christine.wisner, ich möchte Sie als Kontakt aufnehmen. ***

[20.03.2015 17:30:13] *** Christine Wisner hat Kontaktdetails mit Rudolf Faix ausgetauscht. ***

[20.03.2015 19:34:55] Christine Wisner: Hi

[20.03.2015 20:04:34] Christine Wisner: what happened , mr. judgemental !!

[20.03.2015 20:04:55] Christine Wisner: please give your comment and replys ?

[20.03.2015 22:46:01] *** Verpasster Anruf von Christine Wisner. ***

[20.03.2015 22:46:28] Christine Wisner: you should not be pocking nose in others business without knowing things properly !

[20.03.2015 22:48:57] Christine Wisner: I AM WAITIMG TO HEAR FROM YOU MR. JUDGEMENTAL  !!

[20.03.2015 23:27:52] Rudolf Faix: I have been waiting to hear from you yesterday too because I liked to get a statement from you. I have seen that you have even blocked me on LinkedIn. The most of the scammer are doing that, but it does not help them and it makes them only more suspicious!

[20.03.2015 23:29:42] Christine Wisner: Can you come on a call?

[20.03.2015 23:30:12] Rudolf Faix: No, the written word is counting higher than the spoken one.

[20.03.2015 23:31:19] Christine Wisner: that means you should'nt be poking your nose in others business when you don't know the truth

[20.03.2015 23:32:02] Rudolf Faix: I did not hide myself. i have been only sleeping like each normal person.

[20.03.2015 23:32:36] Christine Wisner: if you follow the discussion that has been shared in the group along with the buyer Hope you will understand that you are wrong

[20.03.2015 23:33:13] Rudolf Faix: I have made already the screen shots from this discussion

[20.03.2015 23:33:50] Christine Wisner: somebody said you something and you made a judgement without knowing the fact?

[20.03.2015 23:35:10] Rudolf Faix: I have only listed his "writing" together with his name and I have made some background check and there I have found the two profiles. The two profiles are a fact

[20.03.2015 23:36:09] Christine Wisner: how can you say something about without knowing the fact or working with me?

[20.03.2015 23:36:53] Christine Wisner: I am there in the contact in skype you could have atleast for the truth and proof before you do anything

[20.03.2015 23:37:37] Christine Wisner: you should have some commonsense before you state anything without knowing the fact!

[20.03.2015 23:38:17] Rudolf Faix: Very simple it fit everything together. You blocked me on LinkedIn, you have ther two profiles with different informations which are excluding each other, a company which does not exist and a complaint where you hide yourself instead of trying to solve the conflict. What do I need more for making my opinion?

[20.03.2015 23:39:25] Rudolf Faix: You have been online and you did not respond to my skype invitation.

[20.03.2015 23:40:26] Christine Wisner: once you comment without knowing anything about me we are not genuine thats why I blocked you

[20.03.2015 23:40:48] Rudolf Faix: That says each scammer about himself.

[20.03.2015 23:43:01] Christine Wisner: I will bring centres commenting on the post that you uploaded saying that they all got paid showing their payment proof and proving that you are commenting on someone without knowing the fact and if you can bring other centres who are not paid by Us

[20.03.2015 23:43:38] Christine Wisner: Being an elderly person I should be respecting you and you should also at the same time respect others with their work

[20.03.2015 23:43:47] Rudolf Faix: You are even publishing phone and faxnumbers, which don't ring. What is the sense of it?

[20.03.2015 23:45:46] Christine Wisner: call me accordin to our time zome 10 am -5pm

[20.03.2015 23:45:54] Christine Wisner: you will get hold of me

[20.03.2015 23:46:23] Rudolf Faix: I'm at the Philippines. Only my laptop is showing the Austrian time.

[20.03.2015 23:46:59] Christine Wisner:  but at the end of the day the same question comes !! how can you be judgemental with out knowing the fact ?

[20.03.2015 23:47:47] Rudolf Faix: I have enough facts together for my comment. I only add the communications from the night and this one now

[20.03.2015 23:47:51] Christine Wisner: i say you mr. xxx didnot paid me , will that be the truth

[20.03.2015 23:48:21] Rudolf Faix: That is only a comment. The other facts are showing already enough

[20.03.2015 23:49:05] Christine Wisner: you are mr.all knowing

[20.03.2015 23:49:08] Christine Wisner: TY

[20.03.2015 23:49:40] Rudolf Faix: If you think so, then will it be like this.

[20.03.2015 23:49:46] Christine Wisner: even after showing you the proof , you are arguing with me !

[20.03.2015 23:51:19] Christine Wisner: OK ,i am a fraud for you fine ! please get the facts from :

[20.03.2015 23:51:24] Christine Wisner: wendy.reinhardt33 and chad.saddoris

[20.03.2015 23:51:33] Rudolf Faix: Sorry, but you did not show me anything or give me any explaination about the fact, which I have written. I don't mean the part of Willpower Infotech Limited. I mean that about the 2 profiles, the different education, the missing company, the missing phone book entry of a "company"

[20.03.2015 23:53:01] Rudolf Faix: The Western Wood Co., Wildwood Co., Westwood Co, West Wood Pvt. Ltd.

[20.03.2015 23:53:40] Rudolf Faix: This are the facts and not the information of Willpower Infotech Limited

[20.03.2015 23:55:30] Rudolf Faix: The phone numbers +63-2-371 1478 and +63-2-371 1479, which have not been ringing yesterday during the day. I have called with different phones.

[20.03.2015 23:56:16] Rudolf Faix: Even your friends cannot help you against this facts.

[00:00:50] Rudolf Faix: Both pictures at the profiles are from the same original. They are only mirrored and have another cut. That is a fact too

[00:13:12] Rudolf Faix: I give you until 12 noon time to send me a copy from your registration of the company. You have written that you are in the office from 10am until 6pm. I'll verify it and publish my next article afterwards.

 

Christine Wisner Skype ChatChristine Wisner Skype ChatChristine Wisner Skype ChatChristine Wisner Skype ChatChristine Wisner Skype ChatChristine Wisner Skype ChatChristine Wisner Skype ChatChristine Wisner Skype Chat