Offshore Outsourcing & Scammer

Blog about offshore outsourcing and scammer in the outsourcing industry

Form Filling Scammer: SurfaceBPO - Purushottam Maheshwari - surfacebpo.com

Surface BPO & ConsultantsThis process shows that the some people never learned something in their life. Even a person, which calls himself to be a "director", belongs to such a group of people. Maybe he hopes that the title "director" makes him more believable and trustful. In German language we call such people: "Stupid born and learned nothing."

Lets start with the email he sent out:

From: Surface Bpo <surfacebpo@gmail.com>
Date: Thu, Jun 25, 2015 at 11:12 PM
Subject: VCC DATA ENTRY WORK RUNNING SINCE LAST 2 YEARS
To: 



Thanks & Regards, 

Purushottam Maheshwari

Director
SurfaceBPO
M: +91 998-108-6002
Skype ID: fivebrothers6

E: surfacebpo@gmail.com

Website- www.surfacebpo.com

 

G00D Project G00D Relat!on !s our Aim...

About Upfront please discuss , we want satisfaction only ....

The email shows already how lazy this guy is. Don't forget scammer are lazy. I would expect that at least a greeting and some information would be written that the campaign is found at the attachments, but even for this the scammer is too lazy.

At least we'll find in the attachment VCC surface form filling.docx (16.93 kb) a greeting:

VERTICALCUSTOMER CONTRACT FORM FILLING WORK

Hello DearAll.

First of all ,, maximum people already know about thisproject but read the details one more time because there is few changes.  

·      What will be Work- Agent has toenter the details of customers in software which is provided by Client. Agentshould know Basic English language.

ØFixed Workload of 4000 forms.

ØTyping with copy paste also, whichreally makes the work very simple?

Ø28 columns only in this 2 or 3fields you don’t need to type. Payout Rs 18/- Per Form.

ØEach form just takes 3 minutes tobe filled in.

ØThis Contract is initially for 12months then can be renewed.

ØBilling- Twice in a month by a/ctransfer.

·       Flexibilityof submitting 2000 forms on 16th day & rest 2000 forms on 31stday.

·      Minimum number of Seats -1

·      Rate or billings- Highest paymentwill be 18INR per form and lowest payment will be 6INR per form (The ratesinclude all taxes, including service tax , TDS or any other tax prevailing inyour state). That will be depending in accuracy. Accuracy details-

1.   97% to 100%- 18INR per form

2.   94% to 96.99%- 16INR per form

3.   90% to 93.99%- 12INR per form

4.   86% to 89.99%- 10INR per form

5.   81% to 85.99%- 6INR per form

6.   76% to 80.99%- Rework allot

Below 76% accuracy – Agreement Terminate

If any centre got rework and after complete rework they got75% to 80% accuracy in that case contract will be terminate but we will paidthem as mutual understand .

Once QC will generate centre will get each and every mistakewhat they did, we will not send only sample of mistake.

·      Payment Cycle- we are providing 15thday payment. Once centre will submit data then within next 6 days they will getQuality report then within next 48 hours centre will get payment throughNEFT/RTGS only(If the amount is near to PDC then center can use that PDC) Ifthere will be any Sunday or leave then it will be late by one or 2 days.

·      Payment Security- PDC of 50%amount.

·      Business Procurement charge +Consultancy charge = 135,000 INR. ( For 10 seats)

·      1 SEAT- 18000 INR.

·      5 seats- 85,000 INR.

·      ALL ABOVE CHARGES WILL ADD TAXESALSO.

·      SIGNUP METHOD-

·        A) DEMO INTRODUCTION ON SKYPE : A FULL TRAINING OF30 MINUTES BY SHARING THE SCREEN ON SKYPE TO SEE HOW EXACTLY THE WORK ISENTERED IN ALL 26 COLUMNS SO THAT YOU MAY EVALUATE THE TIME TAKEN, THE QUALITYOF WORK & THE QC METHODOLOGY.

·        B) ONCE YOU ARE CONVINCED THAT YOU CAN DO THIS WORKWE NEED YOUR CONFIRMATION ON EMAIL TO PROCEED.

·        C) THEN WE WOULD BE SENDING YOU THE DRAFT OF SLA TOSUDTY THOROUGHLY.

·        D) ONCE YOU ARE SATISFIED WITH THE OVERALL PROPOSAL;YOU NEED TO DO NEFT OR BY CASH DEPOSIT THE DAY TO PROCESS THE AGREEMENT &THE ID. ONCE WE WILL RECEIVE THE PAYMENT YOU WILL GET CONFIRMATION ON EMAILALSO AND WITHIN 48 HOURS YOUR ORIGINAL AGREEMENT WILL BE COURIER.

·        E) CRM, PORTAL, DATA, SUBMISSION LINK,QUALITYREPORT,PAYOUT ALL DONE THROUGH THE COMPANY ONLY.

·        D) BUSINESS FEE IS FIXED, NON-NEGOTIABLE,NON-REFUNDABLE & PAID IN ONE SHOT/INSTALLMENT AS PER THE PROJECT. PLEASEDONT WASTE YOUR TIME & MONEY IF YOU CAN'T INVEST THIS MUCH EVEN BECAUSE ANYSERIOUS BUSINESS NEEDS INVESTMENT.

·       VERY IMPORTANT-WE OURSELVES ARE WORKING ON 40 SEATS....SO YOU CAN HAVE ALL THE PROOFS OFPAYMENTS, TRAINING AND HOW THE PROCESS WORKS TO BE SEEN AT THE SAME TIME OFYOUR VISIT. OUR WAY OF WORKING IS VERY PROFESSIONAL & TOTALLY TRANSPARENT.WE VALUE TIME & THAT`S WHY VALUE MONEY. NEED ONLY CAPABLE & INTERESTEDCENTERS TO WORK WITH US.

 

 

          Thanks &Regards,

Purushottam Maheshwari

Director
SurfaceBPO
M: +91 998-108-6002
Skype ID: fivebrothers6

E: surfacebpo@gmail.com

G00DProject G00D Relat!on !s our Aim

The scammer proves in the above campaign description that he has no contract with a client and for this he likes to get an invention fee of (Business Procurement charge + Consultancy charge) of 135,000 INR. ( For 10 seats) / 1 seat 18,000 INR. / 5 seats 85,000 INR. plus taxes. This fee is fixed and non-negotiable. At the email signature is something other written: "About Upfront please discuss , we want satisfaction only". We see how different the content already is!

He has provided a picture of the form:

Screenshot of the Form

 

And also he has provided a picture of the sample data:

Screenshot from the sample data

The data are showing personal data from the United States. According the data protection law of the U.S. are such data specially protected. The fines are very high and not one company would risk to get fined for outsourcing such data.

As such a copy & paste process does not make any sense. There is enough software available on the market, which can automatize this process with 100% accuracy and faster than manual entry. If the client has nobody, which makes it for him on the direct way - a simple import into the database by using for example Microsoft Access or a similar program, he can buy the program iMacro from IpSwitch. The price for the Enterprise edition of this program is less than he need to pay for one agent for one month work. You can read about the functionality of this program at http://wiki.imacros.net/Form_Filling.

You see there is no reason to outsource such a form filling project and have the risk to get fined for more than US$ 18,000 per record. Do you think that U.S. companies are really so stupid as the scammer and don't know how to do such a work?

Additional is a simple text file as payment proof is more a bad joke than a proof! The scammer is thinking that all are more stupid then himself!!!

Payment Proof.txt (13.96 kb)

SAMPLE.docx (155.08 kb)

 

Earnings of Thieves Selling Your Personal Data Online

dark keyboardWith a record number of ruptures in the U.S. amid 2014, more individual data is coasting around on the web than at any other time in recent memory some time recently. Yet, your saving money information, well-being records and even your Facebook account all accompany a sticker on the dark web.

The dark web is the place the commercial centers for stolen information exist. The dark web exists on the "deep web," which is the piece of the web that is not indexed by ordinary web indexes, as Google. To get to these dark corners of the web exceptional programming called Tor must be utilized. 

While Mastercard data can offer for just a couple bucks on underground market sites, well-being records keep running about $50 per record, as per a report by Dell SecureWorks. Bank account data is a higher ticket thing and can offer for $1,000 or all the more relying upon the amount of cash is in the record.

Purchasers can even purchase somebody's online networking record for about $50 or get an altogether new character in addition to a coordinating service bill for just about $350. 

Here's a speedy take a gander at what other individual data goes for on the dull web, as indicated by the report:

 

  • Bank certification: $1,000 in addition to (6% of the aggregate dollar sum in the record) 
  • U.S. credit card with track information (account number, expiration date, name, etc.): $12
  • EU, Asia credit card with track data: $28
  • Website hacking: $100 to $300
  • Copied social security cards: $250 and $400
  • Copied driver's license: $100 to $150

 

Be that as it may, lawbreakers aren't the main ones paying for your lost individual data. Organizations that are influenced by information breaks are needing to shell out a considerable measure of cash for every record that gets spilled in an information rupture.

The normal worldwide expense of a lost or stolen information record for an organization in 2014 was $154, that is a 23% expansion since 2013, as indicated by a study by IBM and the Ponemon Institute distributed Wednesday. The expense incorporates the legal and investigative work expected to address a rupture, and additionally the expense of wholesale fraud programs for individuals whose records were spilled.

Human services organizations are needing to pay the most with the normal cost for a lost information record coming to $363. Furthermore, retailers' expense per record went from $105 in 2013 to $165 in 2014.

The surge in information breaks, particularly those created by sorted out wrongdoing, is driving the expense of lost or stolen records for organizations, said Marc van Zadeloff, VP of system and item for IBM security.

Only in the US, there was a sum of 783 information breaks a year ago, a 27.5% increment from 2013, as per the Identity Theft Resource Center. What's more, as indicated by the IBM report, 47% of ruptures in its study were created by a malevolent or criminal assault. 

“As you see the rise of malicious organized criminals, they become harder to track and trace and remediate,” Zedeloff said. “These criminals on the dark web are collaborating, sharing techniques and malware and when they break in, they are very good. They are able to stay on systems longer, they are stealthier and therefore they are more costly for organizations.”

While customers who are influenced by a break may be given wholesale fraud protection, there's still a couple of things they can do to take their security into their own hands, Zedeloff said.

To start with, never utilize the same password for different services and change passwords frequently. Second, make a point to have the most recent security on the majority of your gadgets and utilize two variable confirmation when accessible. Also, last, look out for any sort of suspicious action. Whether its a shady email, a companion demand from somebody you don't know or odd action on any of your accounts, be proactive in checking everything from your social records to your bank accounts.

 

Scam Alert: Raylon Technologies - raylontech.com - Offline Telecom (Mobile) Insurance Form Filling

Raylon TechnologiesRaylon Technologies is thinking that AT&T is leaving now the digital stone age. They are offering an "Offline Telecom (Mobile) Insurance Form Filling" (.pdf (2.08 mb)) process. It seems that they have never seen a mobile phone in the original packaging. There are all the information about the phone printed in readable and as barcode. During the sale process the data are getting scanned with a barcode reader and stored in the database of the provider. Additional are getting the SIM card data processed the same way. A possible optional insurance is getting provided for the one or two years. Mobile phones have a value of zero after three years. The reason for this is the fast technical development. If we take a look at the provided sample data then we see that there should be data collected from the year 2002 (Year of Manufacture) - 13 years ago. Not one insurance will insure such a device!!!

The example picture of the data:

Sample data from AT&T

I don't know what others are recognizing, but i see the logo from AT&T in the blurred part.

You can be sure that AT&T is using computers since it get founded at October 5, 1983. That means that they have all data electronically available and they have some staff, which is able to convert data into other systems without an manual interaction and 100% accuracy. Such a conversion takes only a few minutes for the full database. For this they will not pay some agents for years.

In the form you see that it is a computer generated list, which even can get processed by OCR (optical character recognition). Such programs are available for less then $500 and give 98% accuracy.

For the case that the client is not AT&T you are helping in data theft. This is a criminal act for which you can get prosecuted by law,

The data "Residence Type", "Years at Residence" and "Employment" are personal data and for this protected by law. If AT&T will export them, they will break the Australian law.

Additional I got the information forwarded "The quotation sheet as well the people whom I spoke to say that only Data Preservation is chargeable which is 17000 rupees to start the project( quite less ) and rest all services are optional.". This proves already the SCAM. The client likes to get their work done cheaper, for this he has to provide the necessary instruments that the work could be done.

Let us take a look at the option list:

Screenshot from the offer

For me it looks like that Raylon Technologies has invented the campaign for selling their software and they are hoping that each center is taking a lot of their options.

A client will provide for data security reasons the software on their own servers and not offshore where the data can get traded!

 

Application for PSDA.docx (15.10 kb)

BG KYC.pdf (72.36 kb)

Guidelines.pdf (1.18 mb)

LOI.pdf (25.31 kb)

Quotation.pdf (84.77 kb)

Raylon Technologies - Offline Telecom (Mobile) Insurance Form Filling.pdf (2.08 mb)

SLA.pdf (71.64 kb)

SOW.pdf (113.90 kb)

vef.pdf (56.56 kb)

 

E-Mail Scammer: Balasubramaniam calcsoft - balasubramaniam.calcsoft - CALC SOFT PVT LTD - calcsoft.net - AMAZE SOFTWARE

hand with money coming out of the monitorYesterday I got a spam email from the scammer Balasubramaniam calcsoft. Until now this scammer does not know that high sensitive personal data cannot get outsourced into a country where the protection of the data is not guaranteed. The client would make himself punishable if the personal data are coming into the public. There are already enough judgements from US courts available where clients have broken the data protection act. Similar is it in Europe.

The scammer does even not know that there is software available, which makes the copy & paste form filling process obsolete. So why shall pay a client for months or years more then US$ 1000 per agent, when he can get a better work without failures faster done by buying a software for less then US$ 500.

All the offered processes have something in common. The upfront fee is INR 100000 for each process. This already qualifies the scam because it shows that the scammer has no contract with the client. For this he cannot guarantee you something for your payment.

All offered campaigns are containing sensitive data, which are protected by the data protection act. You can take a look at a short overview about the data protection law in the different countries at http://en.wikipedia.org/wiki/Information_privacy_law. Even some of the rules there are already outdated, because with the time the rules are coming more restrictive. For this you should follow the links there to get the actual information about the data protection law.

On the other side, there are everywhere at the point of sales computer placed. Customer data for all purposes are getting collected at the point of sales places. The get entered immediately. Afterwards the salesperson prints out the contract and the customer has to sign it. In the USA the customers are even signing on a touch pad for confirming the document. If you think that you have to fill forms for insurances, health care, loans, telecoms, etc. then you are wrong. A customer will not come a second time to the office for signing the form. He will go there, where his wish will get fulfilled immediately. Today nobody will wait until his form will get prepared after weeks!

For all this reasons all the form filling processes are nothing else than SCAM.

 

Von: Balasubramaniam calcsoft <balasubramaniam.calcsoft@gmail.com>
an:  
bcc: an Sie
Datum: 1. Mai 2015 um 21:31
Betreff: NON VOICE CAMPAIGN AVAILABLE SIGN UP WITH MULTINATIONAL COMPANIES
Gesendet von: gmail.com
Signiert durch: gmail.com

Hello Sir/Mam
 
Please find the attachements 
 
As per your requirement on the projects pls go through the below details :
 
Step 1 : Need to select the process you want to start from the  provided details
 
Step 2 : If required to verify the SLA,  need to sign the NDA and we will provide the draft SLA for your reference.
 
Step 3 : After all the verification if you are interested to go ahead for the signup forward your Company profile
representative (in case of offline process).
 
Step 4 : Consultancy charge should be paid 
 
Step 4 : Based upon the above we will take a prior appointment with the client for the signup purpose and also  the agreement documents will be prepared.
 
Step 5 : On the fixed appointment we will make you meet the client,  you can discuss anything and everything with the client regarding the process.
 
Step 6 : Do the Signup 
                                                                                                                                                    
Once the signup is done your online training and demo work will start.
 
Captions of the Projects given below 
 
CONSUMER UTILITY BILL INDEXATION
 
E LOAN INSURANCE FORM FILLING
 
CIVIC ENUMERATION FORM FILLING
 
E-COMMERCE FORM FILLING PROCESS
 
FINANCIAL FORM FILLING
 
HEALTH INSURANCE FORM FILLING PROCESS
 
TELECOM FOR FILLING DETAILS
 
US HEALTH CARD PROCESS DETAILS
 
TELECOM_VERIFICATION_PROCESS_FORM_FILLING
 
MEDICAL_BILLING_FORM_FILLING
 
 
*DURATION OF CONTRACT: 11 MONTHS INITIALLY CAN BE EXTENDED UP TO 3 YEARS*
 
Interested centers please revert back asap with their company Profiles.
New centers will be also excepted, no need of experience.
 
 
 
Thanks & Regards
 
Balasubramaniam
CALC SOFT PVT LTD 
Skype id :balasubramaniam.calcsoft
Contact no:+917358203023

 

<pstyle="font-size: 12.8000001907349px;"="">Domain Name: CALCSOFT.NET
Registry Domain ID: 1724289207_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-03-29T15:25:31Z
Creation Date: 2012-06-01T03:03:52Z
Registrar Registration Expiration Date: 2015-06-01T03:03:52Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: 
Registrant Name: AMAZE SOFTWARE
Registrant Organization: 
Registrant Street: 67/25
Registrant City: CHENNAI
Registrant State/Province: Tamil Nadu
Registrant Postal Code: 600080
Registrant Country: India
Registrant Phone: +91.9791240550
Registrant Phone Ext:
Registrant Fax: 
Registrant Fax Ext:
Registrant Email: domain@amazesoftware.com
Registry Admin ID: 
Admin Name: AMAZE SOFTWARE
Admin Organization: 
Admin Street: 67/25
Admin City: CHENNAI
Admin State/Province: Tamil Nadu
Admin Postal Code: 600080
Admin Country: India
Admin Phone: +91.9791240550
Admin Phone Ext:
Admin Fax: 
Admin Fax Ext:
Admin Email: domain@amazesoftware.com
Registry Tech ID: 
Tech Name: AMAZE SOFTWARE
Tech Organization: 
Tech Street: 67/25
Tech City: CHENNAI
Tech State/Province: Tamil Nadu
Tech Postal Code: 600080
Tech Country: India
Tech Phone: +91.9791240550
Tech Phone Ext:
Tech Fax: 
Tech Fax Ext:
Tech Email: domain@amazesoftware.com
Name Server: NS63.DOMAINCONTROL.COM
Name Server: NS64.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2015-5-2T1:00:00Z

 

Do you like to know why the offshore call center industry is going down?

law hammerIf we take a look at the European Data Protection Directive from 1995, followed by the Data Protection Act 1998 and the General Data Protection Regulation from 2012 then you’ll find out that personal data are not allowed to get stored as absolutely necessary. The company, which stores personal data, is full responsible for the usage a misusage of the data. A similar law is in the United States available too. There are even the fines for a misusage of personal data higher. 

In any case is the company, which has stored the data, in front of the law court responsible for the correct usage of the stored data and this one will get prosecuted first. If the company cannot guarantee that their data are protected then they cannot give it offshore for processing them in any way.

As we see in the following example taken from Facebook how this data are getting traded, nobody will take the risk and outsource some of his data processing where personal data are involved. This is an actual offer from Facebook. I have copied the content and marked the important sentence red. A screenshot gets found at the end of this article:

Aakash Gupta and 3 others commented on this.

 
 

How to Start a BPO (Own Business) ?

 
Like · Comment · 

 

The source of a data set, which is offered like above, can easily found by comparing the credit card data. You need only to compare the data with the data of the credit card companies. In such a case you’ll find out at which shop or company all this credit cards got used in common.

So for what reason a company shall outsource offshore if this industry is not trustful? They have to pay the fine for something what they are not feeling themselves guilty. The fine is higher than processing the data inside their own company.

Such black sheep in the offshore outsourcing industry have destroyed the whole industry. Nobody has done something against them, because everybody has been looking only at his earning. Now you get presented the bill for your greed and laziness.

Only offshore partner, which can prove that they are trustful, will have a chance to survive - all others will perish.

DO YOU REALLY THINK THAT SOMEONE WILL PAY YOU FOR BRINGING HIM INTO TROUBLES?

 

Facebook campaign offers from Amit Girje